Cathy Resume
Cathy Resume
EMPLOYMENT HISTORY:
PRULIFEUK
Freelance Financial Consultant
October 2016-Present
Supervisor support
Office harmony
Crisis handling
Customer service
Document processing
Desktop publishing
Records management
Human resources management
Accounting
Communication
Handles billing, cash and different currencies, monitor check-in / out of the guest
Ensure adherences to applicable hotel / apartment regulations.
Facilities employee and customer communication and problem solving
Quotation for prospective clients
Schedule activities for the guest.
Plan and coordinate the provision of friendly, efficient services to guests.
Assist all departments in being receptive to the needs of the guests.
Assist with translations (information: guest directory. menus etc.) as required
Coordinate and supervise all activities for the guest
Assist guest with Airline bookings and information’s.
Assist staff with language and culture
Plan and coordinate all promotional activities targeting clients.
TRAINING
MAX’S RESTAURANT
November 08, 2003 – December 29, 2003
Take orders and serve food and beverages to patrons at tables in dining establishments
Inform customers of daily specials
Escort customers to their tables.
Describe and recommend wines to customers.
Present menus to patrons and answer questions about menu items, making
recommendations upon request.
Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine’
Explain how various menu items are prepared, describing ingredients and
cooking methods.
Prepare tables for meals, including setting up items such as linens, silverware,
and glassware.
Perform food preparation duties such as preparing salads, appetizers, and cold
dishes, portioning desserts, and brewing coffee.
Check with customers to ensure that they are enjoying their meals and take action
to correct any problems.
Write patrons' food orders on order slips, memorize orders, or enter orders into
computers for transmittal to kitchen staff
Collect payments from customers.
Prepare checks that itemize and total meal costs and sales taxes.
SPECIAL SKILLS
I have the skills qualities related in the requirements easy fore.to learn cause i undergo
call center training, can be entrusted with sensitive, critical confidential information, can
be communicate effectively and relate in all types of people.
PERSONAL INFORMATION
Sex : Female
Nationality : Filipino
Status : Married
Passport No : EC4573271
CHARACTER REFERENCES: