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Cathy Resume

Catherine Eludo Baluyut is a freelance financial consultant with extensive experience in customer service roles, including positions as a cashier, receptionist, and front office supervisor in various hotels and apartments in Bahrain and the Philippines. She has a background in hotel and restaurant management, with skills in crisis handling, human resources, and financial consulting. Catherine is fluent in Filipino, English, and Arabic, and has undergone various training programs related to culinary services and property management.

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0% found this document useful (0 votes)
23 views6 pages

Cathy Resume

Catherine Eludo Baluyut is a freelance financial consultant with extensive experience in customer service roles, including positions as a cashier, receptionist, and front office supervisor in various hotels and apartments in Bahrain and the Philippines. She has a background in hotel and restaurant management, with skills in crisis handling, human resources, and financial consulting. Catherine is fluent in Filipino, English, and Arabic, and has undergone various training programs related to culinary services and property management.

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cathybaluyut22
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CURRICULUM VITAE

Catherine Eludo Baluyut


“Cathy”
Blk 7 lot 26 two solana san agustin
City of san fernando , Pampanga, ph
09272081459
Email- cathy_eludo@yahoo.com.ph

EMPLOYMENT HISTORY:

PRULIFEUK
Freelance Financial Consultant
October 2016-Present

 Recommend investment products and services that are suitable for


prospects and clients based on their objectives, resources, time horizon,
risk profile, and preferences

 Execute and negotiate follow through of implementation vehicles including


insurance, investments, tax planning, debt management, estate planning,
and other tasks quoted to client
 Decide how to build your practice by choosing your clients and the mar-
kets you want to pursue
 Solicit clients actively via telephone, mail, referrals, etc."

 Maintain proper documentation following preset guidelines established by


compliance and management
 Comply with all industry rules and regulations.
SERENE LANDMARK HOTEL and APARTMENT- MANAMA, BAHRAIN
CASHIER / RECEPTIONIST / FRONT OFFICE SUPERVISOR
September 2010 – April 2018

Duties & Responsibilities:

 Supervisor support
 Office harmony
 Crisis handling
 Customer service
 Document processing
 Desktop publishing
 Records management
 Human resources management
 Accounting
 Communication
 Handles billing, cash and different currencies, monitor check-in / out of the guest
 Ensure adherences to applicable hotel / apartment regulations.
 Facilities employee and customer communication and problem solving
 Quotation for prospective clients
 Schedule activities for the guest.
 Plan and coordinate the provision of friendly, efficient services to guests.
 Assist all departments in being receptive to the needs of the guests.
 Assist with translations (information: guest directory. menus etc.) as required
 Coordinate and supervise all activities for the guest
 Assist guest with Airline bookings and information’s.
 Assist staff with language and culture
 Plan and coordinate all promotional activities targeting clients.

HAWAII PLAZA – LUXURY APARTMENT- BAHRAIN


RECEPTIONIST / CASHIER
OCTOBER, 2007-MAY, 2009

Duties & Responsibilities:

 Greet the guest upon arrival & assist hotel guest.


 Entertain & assist apartment guest.
 Handles inquiries and reservation
 Handles billing, monitor check-in / out of the guest
 Ensure adherences to applicable hotel / apartment regulations.
 Facilities employee and customer communication and problem solving
 Quotation for prospective clients.
 Schedule activities for the guest.
 Plan and coordinate the provision of friendly, efficient services to guests.
 Assist all departments in being receptive to the needs of the guests.
 Assist with translations (information: guest directory. menus etc.) as required
 Assist in any other duties when required by the Front Office Manager.
 Coordinate and supervise all activities for the guest
 Assist guest with Airline bookings and information’s.
 Assist staff with language and culture
 Plan and coordinate all promotional activities targeting clients.

VISTA APARTELLE & RESTAURANT- PHILLIPINES


RECEPTIONIST
DECEMBER 2004 – OCTOBER 2007

Duties & Responsibilities:

 Greet the guest upon arrival & assist hotel guest.


 Entertain and assist hotel guest
 Handles inquiries and reservation
 Handles billing, monitor check-in / out of the guest
 Ensure adherence to applicable hotel regulation
 Facilitate employee and customer communication and problem solving.
 Quotation for prospective clients.
 Schedule activities for the guest.
 Plan and coordinate the provision of friendly, efficient services to guests.
 Assist all departments in being receptive to the needs of the guests.
 Assist with translations (information: guest directory. menus etc.) as required
 Assist in any other duties when required by the Front Office Manager.
 Coordinate and supervise all activities for the guest
 Assist guest with Airline bookings and information’s.
 Assist staff with language and culture
 Plan and coordinate all promotional activities targeting clients.

LHASA APSO COLLECTION – PHILLIPINES


QUALITY CONTROLLER / SALES STAFF / CASHIER
MAY 2004-AUGUST 2004

Duties & Responsibilities:

 Checking the good quality of the finish product


 Segregate complete replenishment by size
 Classifying for raw materials used
 Handles cash transaction for the store
 Monitor stocks and do month end inventory
 Report any discrepancies to the employer
 Provide stocks to the store.

TRAINING

CHEF LOGROS INSTITUTE OF CULINARY AND KITCHEN SERVICES ( CLICKS )


February 24, 2004
 Butchery
 Food Plating
 Garnishing

OCTA TRAINING CONSULTANCY CORP.


December 16, 2003
 Seminar –Orientation on Professional Development Program Property Management
System

MAX’S RESTAURANT
November 08, 2003 – December 29, 2003

 Take orders and serve food and beverages to patrons at tables in dining establishments
 Inform customers of daily specials
 Escort customers to their tables.
 Describe and recommend wines to customers.
 Present menus to patrons and answer questions about menu items, making
recommendations upon request.
 Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine’
 Explain how various menu items are prepared, describing ingredients and
cooking methods.
 Prepare tables for meals, including setting up items such as linens, silverware,
and glassware.
 Perform food preparation duties such as preparing salads, appetizers, and cold
dishes, portioning desserts, and brewing coffee.
 Check with customers to ensure that they are enjoying their meals and take action
to correct any problems.
 Write patrons' food orders on order slips, memorize orders, or enter orders into
computers for transmittal to kitchen staff
 Collect payments from customers.

 Prepare checks that itemize and total meal costs and sales taxes.

WG&A Apprenticeship By Experience Program (APEX)


SHIPBOARD ORIENTATION
September 20-27, 2003

 Covering Vessel Familiarization


 Operation and Services
 Safety and Crises Intervention for Onboard training Superferry

EDUCATION AND QUALIFICATION

 Associate Hotel & Restaurant Management


University of Perpetual Help
Year 2002-2004
 High School
Kalayaan National High School

SPECIAL SKILLS

 I have the skills qualities related in the requirements easy fore.to learn cause i undergo
call center training, can be entrusted with sensitive, critical confidential information, can
be communicate effectively and relate in all types of people.
PERSONAL INFORMATION

Date of Birth : 18th May 1984

Sex : Female

Nationality : Filipino

Status : Married

Language spoken : Filipino, English,Arabic

Passport No : EC4573271

Place of Issue :DFA Pampanga extention

CHARACTER REFERENCES:

MS. LUZ QUIAMBAO


Contructor
San Fernando, Pampanga
Cel No. +639420130125

MR. LUISITO FELIPE


Hotel Manager
Drive in Hotel Manager
Winston
Cel No. +639176584346

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