3331 2901/301 COMPUTERIZED DOCUMI PROCESSING Il March/April 2023 Time: 3 hours THE KENYA NATIONAL EXAMINATIONS COUNCIL BUSINESS EDUCATION SINGLE AND GROUP CERTIFICATE EXAMINATIONS DIPLOMA IN SECRETARIAL, STUDIES MODULE IIT COMPUTERIZED DOCUMENT PROCESSING III 3 hours INSTRUCTIONS TO THE CANDIDATE, 1. You have ten minutes to read through the instructions and the paper before starting the examination. Attempt ALL the five exercises. ‘Any problem with the computer should be reported to the invigilator immediately: Direct any question(s) to the invigilator only. Conversing with fellow candidates may lead to disqualification. Write your name and index number on the cover page and on the CD provided. Burning of the CD and printing are not part of the allocated time for the examination. ‘At the end of the examination, ensure that all your printed work is stapled with the cover page provided. 8. Hand over your printed work and the CD to the invigilator at the end of the examination. This paper consists of 10 printed pages. ‘The candidate should check the question paper to ascertain that all the pages are printed as indicated and that no questions are missing. (©2023 The Kenya National Examinations Council ‘Turn overSPECIFIC INSTRUCTIONS TO THE CANDIDATE 1, Create a folder named CDPIII23xxxx (add the last four digits of your index number, eg CDPIII230003) on the desktop where you will save all your work. 2. Ensure that you bum the folder CDPIHI23xxxx and all its contents on the CD provided, 3. Use font size 12 and font style Times New Roman for all the exercises unless otherwise specified. 4. Insert your name and index number as a header on each document. 5. Read the instructions of each exercise carefully. 6. Print on one side of the paper only and use a fresh sheet of paper for each document. 7. Ensure you hand in your work in both soft and hard copy. 3331 2901/301 March/April 2023 2Exercise 2 1 manuscript in double-line spacing E2A.in your folder to print out later Roles of Manager ay Bolt thlock Me is the art of getting work done through and with people in formally organized groups. It may also be defined as the process of decision-making and control over the actions of human beings for the express inser | purpose of attaining predetermined goals. A “plore ne A manager pias several roles for iB - Betler mat Of the dvganization, A role : of sPeake backs that oO Person 's expected to Perform in tha position ta held Soma of tha roles indude ster, oer lapormattonal ond decoional Dot doused belo. . owe Interpersonal Role A manager does not work in isolation as he has to deal with heads of departments as well as other stak€ folders who hold different interests. This role requires one to have the ability to bring together the people working under them to ensure that the organization runs smoothly. THe Mow are ithe inter personal Yoleo thet amanager musk 2 a4. 0% We T) leader — managers occury a Posinen of infiaen® Len@ ingaire ond emnwrage otters’ te perform. Thay train coach See nk perfor emtlngee te read” - i ie eae Nae Hee CD) Figurehoak — a ths organization. He spt ahen or a symbol of PY Mission of The organizchen nly Auvedion ONE Sud as” emelygeeg we info He organitahin ie seancny 22 Liaison—o manager is ta tenes! Lud te mic betveon Ha organzahon and the Corger scdste | daals “with peorle ouksie qd° Bere He eeeeed sae cia cushoners ea ntevnally by CoS rdinahing the adivikoo of Adferert pectie People” in diffewenk dopatments: 3331 2901/301 5 ‘Turn over ‘March/April 2023Informational Role Managers must ensure that they obtain and transmit information quickly so that of | action can be taken by different members( staff. They analyze information from inside and outside the organization to ensure that itis authentic and can withstand the test of time. cal Cater analyzing the data, a manager MASE disseminate the Findings to aaa Staff So aa te +h fleerut fia. addiban tha Baan cin ie eee : € . : | te pyeiote the Organizahon oy Won eteee, DE ond outside “can yespend pos) iwely Decisional Role A manager makes many decisions that have far-reaching consequences to the well-being of the organization. The decisions are aimed at ensuring that the goals set by the directors are achieved. new staff among others. Decision making can be made easy if the manager follows laid down rules and regulations. Such interventions protect the organization from being embroiled in labour disputes and other forms of litigation. axizahon js quite corel ants oetene manager att be Yeady we any chal 2 Heat | ok mag come ba Shred ak bem { fam ary cf AQ. He mus 2 thawefo re» be ready te an Ro ONS OF obi a Yaaniang, lam orgarization by at 2 hast predas atte emswrinh th to] fees aoe teal tose worry ay Manageran' is a souel Poess that extails vesponsibi lity for tha effecbve operations of an entarerise in fulfiluent of agwen Purfose- Fndgetrad from Effedive Managed by Al'son o Conviay, GR Edifion, Pages 260-276 Pa 2901/301 . March/April 2023Exercise 2 1. Key in the following manuscript in double-line spacing 2. Save it as EXERCISE2A in your folder to print out late. Roles of Manager al Bold Qblock Ma is the art of getting work done through and with people in formally organized groups. It may also be defined as the process of decision-making and control over the actions of human beings for the express Jaseck “A bere | purpose of attaining predetermined goals. k A manager Plays several roles for He bettermant™o ft egantnahen, A nn = a See od Sfee ‘© backs thet a Person is expec e ta ° heli "Sena of Ce Fett ona ee dat tn formakion ond dacsionah ond ove. ~ doused below. Interpersonal Role A manager does not work in isolation as he has to deal with heads of departments as well as other stakf holders who hold different interests. This role requires one to have the ability to bring together the people working under them to ensure that the organization runs smoothly. Th® ro (low! are Aha integers ona voles that amanager mast Plays (7 Fie CH) leader — managers occury pe Sei rennet y oll emawage otters’ te perform: thay trarn coach eae ee ete Pee - Potential Cyr qandger is a veered, pgurthaad — a = oF ganization. He dotaeen org, symbol gy ission ofthe orgeniachen Ave dion Statcelal dove 9*N26ho 6 and |b Mnforme about sudr ao suceliers and cushoners "g catevnally by C07 rdinabting the ackivi daals “with peorle oubsi ke $s Gaiety i He 7 Koo of diferent aectla People in diferent 3331 2901/301 5 Turn over March/April 2023Informational Role Managers must ensure that they obtain and transmit information quickly so that of] action can be taken by different membersf staff. They analyze information from inside and outside the organization to ensure that it is authentic and can withstand the test of time. ral Cifter analyzing the data, a manager MASE disseminate the findings to eee of staf So ao to a5 alae deasions te be made 7p ete Coe ites mun : : Pye tke ovganizahon so Wer ieee, te ter ond outside “can yespon po sikively Decisional Role A manager makes many decisions that have far-reaching, consequences to the well-being of the organization, The decisions are aimed at ensuring that the goals set by the directors are a A manager must make d ig finances, staff discipline and hiring of new staff among others. Decision making can be made easy if the manager follows laid down rules and regulations. Such interventions protect the organization from being embroiled in labour disputes and other forms of litigation. angzahon js quite cree ate paeane main ger aust be Yea tae UP any cliallenge Heat: F, qe ey econ be Duro at len ( fom ary 61RD. He must, ve, be ready te lzarn ners “vrege oF Yanniag on orgerization by heot PYadi@a 0! Cs ene) tof fers (eodashP hal tose worn undo kim. tails veoponsi bi ti the effective loperatinas of an ee vn fulfilment of a given Purtose: fadgebd trom Effedive Manages ,by Alison a Conviay, GR Edihion, Pages 150-276 2901/301 March/April 2023 °TYPE REGION Western Eastern Mountain Total Ksh(000) Ksh(000) Ksh(000) Ksh(000) Robusta 1s223 TO\Ruin 11,304 kys/) Rrabica | (8-04 Mountain 10,106 Yo soe 9! Exercise 3 Create the following table. Centre the table both vertically and horizontally. Use the sum function to calculate the totals for tables 1 and 2. Save it as EXERCISE3A in your folder to print out later. Wakutima cofece Farm | bold $ block Coffee Production, Income and Expenditure 2022 teFFEE Phoduction | bold region Westen Eastern Mountain Louthand Totat 42,469 203,204. 122,130 66,392 147,236 Bl EXPENDITURE FOR 2022 [ both ITEM DURATION September-December Warehouse ~ 650,402. Secuniky aah _ 3331 2901/301 March/April 2023 7 Turn overExereise 4 1; Create a Wealth Declaration Form attractively using the information given below. 2. Save it as EXERCISEAA in your folder to print out later. Design ia Say Declarahon Form uitk seven sedlionc ao exPlaincR below. All seckion heads i cartel laters and in bold es eee Filling in tha datai(s. . The first section is headed Embloyee's details om ae ee peers . Surname, Frisk name, middle nama, date of birth, law of birth, 1p number Tarbell stalua, Postal address, wde and Lowa s ys ari nd county. TE alse Koo tumbler acd nates feces eety ee fleyment temrorary Rees fey ymrnt (Permanent, Sedition a has 4 had a AG, meloymon . Code act uae of emPloyer Pin, Po pon see the haadin. the Ls thir cok, poe Parts ) and apy ERE OF Kin dotaile qe Ep cate of pesca ee Part (a) hao a Rte include tke: foolscae S Name rte Jour ic ha ‘ Key on the sbatimant Taco mene te, 22 Shown belo maak year? Insert a table ye Ith t50 column headings 3331 2901/301 March/April 2023 8Exercise 3 Create the following table. 1 2. Centre the table both vertically and horizontally 3. Use the sum function to calculate the totals for tables 1 and 2. 4. Save it as EXERCISE3A in your folder to print out later. NWakulima Coffee Farm Look? Blea Coffee Production, Income and Expenditure 2022 CoGFEe PRoduction [bold region type Robusta Ruiru 10 Mountain Arabica Kgs Kgs 66) Wwestem 23,407 42,469 Eastern 1,431 = os Mountain 66,392 105,224 203,204 &ek Lovdband | 147236 122,130 Total Tncome from Selected Regions TYPE REGION Western Eastern Mountain Total Ksh(000) Ksh(000) Ksh(000) Ksh(000) Robusta 1s223 10 11,304 &evs/} Arabica (et.-04 Mountain 10,106 ITEM ito May-August September-December Ksh see ss Seek Seoul Dl eae 3331 2901/301 March/April 2023 a Turn overExercise 4 1: Create a Wealth Declaration Form attractively using the information given below. 2. Save it as EXERCISEAA in your folder to print out later. bestgn a Wealth Declaration Form Uitk seven sedlions do exPlane® below. All socks head i carital (eters and in bold Create ae og Filhing, in th detail. nk ee Nhe fost section is headed Emeloyee's details 7 foctedoo ‘he pollesting Surname, fuse name, middle nana birth, ale iv ™ marital stakia post adkress 2 ok marker, Sell a0 Plysical addve. {Cede and tun as derignation, Pr, date of Oa geen LE alse Koo Pumber and nature of enelojee nt yen elegmant tameorary Contra &) eee Section a adding: whidy ar ae Wo33 Crlegmant dotuil ¢ ten. PIOG PIN, Postal ad tha heading ae, Tie Me third co Bion ind dees oF hath y eica : (se foot a) hao a statpmont, Ramee ede the foiloning deed peer’ than one) and dct 2 oui ‘ Us: Surname, otter names ahonchie pee eS, name 2 °F erneloyer and” deeendants see? ae i mane of a Statement, wa Co Surname a 7 a are shown: : Paar age age Dato of Bith SoMa ree 00 Shou below ca seer? sie aa ade © calumny headings 3331 2901/301 March/April 2023 8