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Mritunjay Kumar - 11 Yrs Project MGMT

Mritunjay Kumar is a Project Management Professional with over 12 years of experience in IT infrastructure, specializing in SD-WAN, IoT, and AI-based solutions. He has a strong track record in project management methodologies and has successfully led significant projects while optimizing costs and improving customer satisfaction. His educational background includes a PG Diploma in Supply Chain Management and a B.Tech in Computer Science.

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15 views3 pages

Mritunjay Kumar - 11 Yrs Project MGMT

Mritunjay Kumar is a Project Management Professional with over 12 years of experience in IT infrastructure, specializing in SD-WAN, IoT, and AI-based solutions. He has a strong track record in project management methodologies and has successfully led significant projects while optimizing costs and improving customer satisfaction. His educational background includes a PG Diploma in Supply Chain Management and a B.Tech in Computer Science.

Uploaded by

maitradingplan
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Mritunjay Kumar

Address: Kunj Nagar, Sonari, Jamshedpur 831011 | Phone: +91-9953256292 | Email:


mritunjay.sit@gmail.com | LinkedIn:
https://www.linkedin.com/in/mritunjaykumar03/

Professional Summary
Project Management Professional with over 12 years of experience in IT
infrastructure, networking, and service delivery. Proven expertise in SD-WAN, ISP
networks, IoT, and AI-based solutions. Skilled in project management methodologies
(Agile, Scrum, Waterfall, Disciplined Agile), SLA compliance, risk management, and
process optimization. Adept at stakeholder coordination, vendor management, and
leading cross-functional teams. Strong track record of delivering projects on time
and within budget while improving operational efficiency and customer satisfaction.
Certified in Disciplined Agile, Scrum, Business Analysis, and Customer Experience
(CX) with hands-on experience in driving technical innovations and managing large-
scale deployments.

Core Skills
 Project Management: Agile, Waterfall, Risk Management, Budgeting, Stakeholder
Management
 Networking & IT Expertise: SD-WAN, ISP Networks, IoT Systems, AI Solutions, IT Operations
 Service Delivery: SLA Compliance, Process Optimization, Vendor Management, Escalation
Handling
 Business Acumen: Business Analysis, Customer Experience (CX), Financial Management,
Continuous Improvement
 Leadership & Communication: Team Collaboration, Change Management, Performance
Tracking

Certifications
 Basics of Disciplined Agile™ – Project Management Institute
 The Basics of Scrum – Project Management Institute
 Customer Experience (CX) for Business Success – Coursera
 Business Analysis & Process Management – Coursera
 Generative AI Overview for Project Managers – PMI
 Agile Project Management – HP Life
 Project Management Fundamentals – IBM Skills Build
 Cybersecurity Awareness – HP Life
 Communication Skills – TCS iON
Key Projects
Global SD-WAN Deployment

Corsica Solution Pvt. Ltd | May 2023 – Present

 Led the end-to-end implementation of SD-WAN along with ILL/BB across 500+ PAN India
sites, delivering on time, within budget, and to agreed quality criteria.
 Managed a ₹16 crore budget, achieving a 15% cost savings through optimized vendor
negotiations.
 Maintained 99.9% network uptime during the transition, minimizing disruptions.

IoT & AI-Based Video Analytics Deployment

Xvidia Media Pvt. Ltd | Dec 2013 – May 2019

 Directed the deployment of AI-based video analytics systems, including facial recognition and
GPS fencing, across multiple client sites.
 Enhanced system adoption by 20% through comprehensive customer training and usability
optimization.

Infrastructure Modernization for ISP

Nexapp Technologies | Oct 2019 – Jan 2022

 Transitioned legacy MPLS systems to SD-WAN, reducing operational costs by 20%.


 Delivered the project ahead of schedule and under budget, receiving commendation from
the client.

Professional Experience
Assistant Project Manager - Operations

Corsica Solution Pvt. Ltd | Jamshedpur | May 2023 – Present

 Collaborated with integrated teams to deliver end-to-end small-scale projects, contributing


to commercial benefits.
 Supported issue escalations, identified project risks, dependencies, and changes, ensuring
timely intervention and communication to stakeholders.
 Developed and maintained realistic project plans, tracking finances and progress against
agreed quality and performance criteria.

Service Manager (Freelancer)

Siddhi Info Solution | Feb 2022 – Apr 2023


 Managed field teams to ensure efficient service delivery and timely completion of projects.
 Created and shared daily progress reports to improve stakeholder visibility.

Assistant Manager – Service Delivery

Nexapp Technologies | Pune | Oct 2019 – Jan 2022

 Led service delivery projects, improving customer satisfaction by 25% through effective issue
resolution.
 Reduced downtime and enhanced network performance via process improvements.

Senior Engineer / Assistant Manager Operations

Xvidia Media Pvt. Ltd | Gurgaon | Dec 2013 – May 2019

 Managed network installations and AI-driven analytics systems, achieving a 10%


improvement in customer service quality.
 Developed and implemented digital marketing strategies to boost customer engagement.

Desktop Engineer (IT Operations)

Wipro Infotech | Delhi | Jun 2011 – Sep 2012

 Supported system and network administration tasks, ensuring smooth IT operations.


 Reduced errors by 30% through efficient software deployment and monitoring.

Education
 PG Diploma in Supply Chain Management
Symbiosis Centre for Distance Learning, Pune | 2017 – 2019
 B.Tech in Computer Science
Bundelkhand University, Jhansi | 2006 – 2010

Languages
 English (Fluent)
 Hindi (Native)

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