APX™ TWO-WAY RADIOS

APX 2500, APX 5500, APX 6500, APX 7500, and APX
8500

APX Mobile O7 Control Head

User Guide

JANUARY 2025 *68012006034*

© 2025 Motorola Solutions, Inc. All Rights Reserved. 68012006034-FE
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Contents

Contents
List of Figures...............................................................................................................................9
List of Tables.............................................................................................................................. 10
Legal and Support...................................................................................................................... 11
Intellectual Property and Regulatory Notices....................................................................................................11
Regulatory Compliance Information.................................................................................................................. 12
Legal and Compliance Statements....................................................................................................................12
Disclaimer...................................................................................................................................................... 12
Supplier's Declaration of Conformity........................................................................................................... 12
Important Safety Information....................................................................................................................... 13
Notice to Users (FCC)................................................................................................................................... 13
FCC Licensing Information........................................................................................................................... 14
Applying for Canadian License.....................................................................................................................14
ISED WLAN Statement.................................................................................................................................. 15
Maritime Radio Use in the VHF Frequency Range...................................................................................... 15
Emergency Channel.................................................................................................................................15
Non-Commercial Call Channel................................................................................................................16
Operating Frequency Requirements....................................................................................................... 16
Declaration of Compliance for the Use of Distress and Safety Frequencies.......................................18
Technical Parameters for Interfacing External Data Sources...............................................................18
Limited Warranty................................................................................................................................................. 18
I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:....................................................................... 18
II. GENERAL PROVISIONS:............................................................................................................................ 19
III. STATE LAW RIGHTS:................................................................................................................................ 19
IV. HOW TO GET WARRANTY SERVICE:.......................................................................................................20
V. WHAT THIS WARRANTY DOES NOT COVER:.......................................................................................... 20
VI. PATENT AND SOFTWARE PROVISIONS:................................................................................................ 20
VII. GOVERNING LAW:...................................................................................................................................21
VIII. For Australia Only...................................................................................................................................21
SERVICE......................................................................................................................................................... 21
Chapter 1: Read Me First........................................................................................................... 23
1.1 Software Version...........................................................................................................................................23
Chapter 2: Radio Care................................................................................................................ 24
2.1 Cleaning the External Surface of the Radio................................................................................................ 24
Chapter 3: Radio Overview........................................................................................................ 25
3.1 Programmable Radio Functions.................................................................................................................. 26
3.2 ViQi.................................................................................................................................................................30

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3.2.1 Using ViQi Virtual Partner....................................................................................................................31

Chapter 4: Getting Started......................................................................................................... 32
4.1 Turning the Radio On or Off..........................................................................................................................32
Turning the Radio On.....................................................................................................................................32
Turning the Radio Off.................................................................................................................................... 32
4.2 Validating Compatibility During Power Up.................................................................................................. 32
4.3 Adjusting the Volume................................................................................................................................... 33
Chapter 5: Home Screen Overview........................................................................................... 34
5.1 Status Indicators...........................................................................................................................................34
5.1.1 Status Icons..........................................................................................................................................34
5.1.2 Call Type Icons..................................................................................................................................... 37
5.1.3 TMS Status Icons.................................................................................................................................38
5.1.4 Text Entry Icons....................................................................................................................................38
5.1.5 LED Indications.................................................................................................................................... 39
5.1.6 Intelligent Lighting Indicators .............................................................................................................39
5.1.7 Multi-Function Knob - Concentric Ring LED....................................................................................... 40
5.2 Alert Tones ................................................................................................................................................... 40
Chapter 6: General Radio Operation......................................................................................... 42
6.1 Selecting Zones............................................................................................................................................ 42
6.2 Selecting Channels....................................................................................................................................... 42
6.3 Channel Change on Off-Hook...................................................................................................................... 43
6.4 Selecting the Power Level............................................................................................................................ 43
6.5 Selecting Radio Profile................................................................................................................................. 44
6.6 Controlling the Display Backlight................................................................................................................. 44
6.7 Turning the Keypad Tones On or Off........................................................................................................... 44
6.8 Turning Voice Mute On or Off...................................................................................................................... 44
6.9 Using the Time-Out Timer............................................................................................................................ 45
6.10 Conventional Squelch Operation............................................................................................................... 45
6.10.1 Setting Conventional Squelch Operation..........................................................................................46
6.11 Using the PL Defeat Feature...................................................................................................................... 46
6.12 Digital PTT ID Support ............................................................................................................................... 46
6.13 External Alarms (Horn and Lights)............................................................................................................ 46
6.13.1 Using Non-Permanent Horn and Lights............................................................................................47
6.13.2 Using Permanent Horn and Lights....................................................................................................47
6.13.3 Changing the Selected Alarms..........................................................................................................47
6.13.4 Incoming Calls While Alarms are Turned On....................................................................................47
6.13.5 Turning Off Non-Rearmable External Alarms...................................................................................48
6.13.6 Turning Off Rearmable External Alarms...........................................................................................48
6.14 Low Voltage Threshold Warning................................................................................................................48

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Chapter 7: Trunking System Controls ...................................................................................... 49

7.1 Operating in Failsoft System........................................................................................................................ 49
7.2 Imbalanced Coverage................................................................................................................................... 49
7.3 Out-of-Range Radio.......................................................................................................................................49
7.4 SmartZone.....................................................................................................................................................49
7.5 Site Trunking Feature....................................................................................................................................50
7.6 Site Search.................................................................................................................................................... 50
7.7 Locking or Unlocking Sites...........................................................................................................................50
7.8 Viewing the Current Site............................................................................................................................... 50
7.9 Changing the Current Site............................................................................................................................ 51
7.10 Trunked Announcement............................................................................................................................. 51
7.10.1 Initiating Announcements................................................................................................................. 51
Chapter 8: Types of Radio Calls................................................................................................ 52
8.1 Making Calls..................................................................................................................................................52
8.2 Receiving Calls.............................................................................................................................................. 54
8.3 Making Priority Dispatch Calls..................................................................................................................... 55
Chapter 9: Emergency Operation.............................................................................................. 57
9.1 Special Considerations for Emergency Operation...................................................................................... 57
9.2 Sending Emergency Alarms......................................................................................................................... 58
9.3 Sending Emergency Calls (Trunking Only).................................................................................................. 58
9.4 Sending Emergency Alarms with Emergency Calls.................................................................................... 58
9.5 Sending Emergency Calls with Hot Mic (Trunking Only)............................................................................ 59
9.6 Sending Emergency Alarms and Calls with Hot Mic.................................................................................. 59
9.7 Exiting Emergency Operation....................................................................................................................... 60
9.8 Remote Emergency.......................................................................................................................................60
9.8.1 Sending Remote Emergency to Specific Users.................................................................................. 61
9.8.2 Sending Remote Emergency by Entering the User ID........................................................................ 61
9.8.3 Manually Refreshing the Remote Emergency List............................................................................. 62
9.8.4 Receiving Remote Emergency.............................................................................................................62
9.9 Impact Detection.......................................................................................................................................... 62
9.9.1 Impact Detected Condition..................................................................................................................62
9.9.2 Exiting Impact Detected Condition..................................................................................................... 63
9.10 Sending Evacuation Tones......................................................................................................................... 63
Chapter 10: Ignition Switch Options......................................................................................... 64
10.1 Using Emergency Power Up.......................................................................................................................64
Chapter 11: Secure Operations................................................................................................. 66
11.1 Enabling Secure Transmissions................................................................................................................ 66
11.2 Encryption................................................................................................................................................... 66
11.2.1 Multikey Feature.................................................................................................................................66

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11.2.2 MDC OTAR (Conventional Only)........................................................................................................67

11.2.3 Infinite UKEK Retention......................................................................................................................67
11.2.4 Hear Clear...........................................................................................................................................67
11.2.5 Loading Encryption Keys................................................................................................................... 68
11.2.6 Selecting Encryption Keys................................................................................................................. 68
11.2.7 Selecting Keysets...............................................................................................................................68
11.2.8 Erasing Encryption Keys.................................................................................................................... 69
11.2.9 Requesting Over-the-Air Rekey..........................................................................................................69
Chapter 12: Scan........................................................................................................................ 70
12.1 Turning Scan On or Off............................................................................................................................... 70
12.2 Turning Scan On While Disregarding the Squelch Code (Conventional Channels Only)........................70
12.3 Deleting Nuisance Channel........................................................................................................................ 70
12.4 Restoring Nuisance Channels....................................................................................................................71
12.5 Changing Priorities Status While Scan is On............................................................................................ 71
12.6 Using the Hang Up Box...............................................................................................................................71
Chapter 13: Scan Lists...............................................................................................................72
13.1 Managing the Scan List..............................................................................................................................72
13.2 Changing the Scan List Status...................................................................................................................73
13.3 Restoring Priorities in Scan Lists...............................................................................................................73
13.4 Intelligent Priority Scan.............................................................................................................................. 73
Chapter 14: Connectivity........................................................................................................... 74
14.1 SmartConnect............................................................................................................................................. 74
14.2 Wi-Fi............................................................................................................................................................. 74
14.2.1 Turning Wi-Fi On or Off...................................................................................................................... 75
Turning Wi-Fi On.......................................................................................................................................75
Turning Wi-Fi Off...................................................................................................................................... 75
14.2.2 Selecting Wi-Fi Network.................................................................................................................... 75
14.2.3 Checking the Wi-Fi Configuration and Status of the Radio............................................................. 75
14.3 Bluetooth®.................................................................................................................................................. 76
14.3.1 Turning Bluetooth On or Off.............................................................................................................. 76
14.3.2 Standard Pairing Feature...................................................................................................................76
14.3.2.1 Searching and Pairing Bluetooth Devices............................................................................... 77
14.3.2.2 Turning Bluetooth Visibility On or Off...................................................................................... 77
14.3.2.3 Receiving Pairing Request from Other Devices...................................................................... 77
14.3.3 PIN Authentication in Pairing............................................................................................................ 77
14.3.3.1 Pairing the Authentication PIN when Receiving a Pairing Request....................................... 78
14.3.3.2 Pairing the Authentication PIN with the Generated Numeric PIN..........................................78
14.3.4 Turning Bluetooth Audio On or Off....................................................................................................79
14.3.5 Adjusting the Volume of the Radio from the Bluetooth Audio Device............................................79
14.3.6 Viewing and Clearing the Bluetooth Enabled Device Information.................................................. 80

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14.3.7 Clearing All Bluetooth Devices Information..................................................................................... 80

14.3.8 Editing the Bluetooth Friendly Name................................................................................................ 80
14.4 ASTRO 25 (P25) Programming Over Project 25 (POP25)........................................................................ 81
14.4.1 Responding to Upgrade Notifications.............................................................................................. 81
Chapter 15: Location .................................................................................................................82
15.1 Outdoor Location Feature.......................................................................................................................... 82
15.1.1 Turning Location On or Off................................................................................................................ 83
15.1.2 Accessing Location........................................................................................................................... 83
15.2 Location Format......................................................................................................................................... 83
15.3 Managing Waypoints.................................................................................................................................. 84
15.4 Location Feature in Emergency Mode.......................................................................................................86
15.5 Peer-Location on the Display (ASTRO Conventional)...............................................................................86
Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking).................................................87
16.1 Entry to the Geofence Area........................................................................................................................ 87
16.2 Entry to Mission Critical Geofence............................................................................................................ 88
16.3 Exit from Mission Critical Geofence.......................................................................................................... 88
Chapter 17: Contacts................................................................................................................. 89
17.1 Managing Contact Entries..........................................................................................................................89
Chapter 18: Recent Calls........................................................................................................... 91
18.1 Viewing Recent Calls.................................................................................................................................. 91
18.2 Deleting Calls.............................................................................................................................................. 91
Chapter 19: Instant Recall......................................................................................................... 93
19.1 Saving and Playing Back Calls................................................................................................................... 93
Chapter 20: In-Call User Alert.................................................................................................... 94
20.1 Enabling or Disabling In-Call User Alert.....................................................................................................94
Chapter 21: Quik Call II.............................................................................................................. 95
21.1 Initiating Quik Call II Transmissions.......................................................................................................... 95
Chapter 22: Status..................................................................................................................... 96
22.1 Sending Status............................................................................................................................................ 96
Chapter 23: Message.................................................................................................................97
23.1 Sending Messages..................................................................................................................................... 97
Chapter 24: Call Alert Paging.................................................................................................... 98
24.1 Sending Call Alert Page..............................................................................................................................98
24.2 Receiving Call Alert Page........................................................................................................................... 99
Chapter 25: Automatic Registration Service.......................................................................... 100
25.1 Selecting ARS Mode................................................................................................................................. 100
Chapter 26: User Login Feature.............................................................................................. 101
26.1 Logging In as a User................................................................................................................................. 101

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26.2 Logging Out...............................................................................................................................................102

Chapter 27: Text Messaging Service...................................................................................... 103
27.1 Viewing Text Messages........................................................................................................................... 103
27.2 Composing New Text Messages.............................................................................................................104
27.3 Sending Text Messages........................................................................................................................... 104
27.4 Priority Status and Request Reply for New Text Messages.................................................................. 105
27.4.1 Appending Priority Status and Request Reply to Text Messages................................................ 105
27.4.2 Removing Priority Status and Request Reply from Text Messages............................................. 106
27.5 Receiving Text Messages........................................................................................................................ 106
27.6 Replying to Text Messages...................................................................................................................... 107
27.7 Accessing the Drafts Folder.....................................................................................................................107
27.8 Deleting Text Messages...........................................................................................................................108
Chapter 28: Monitor Feature................................................................................................... 109
28.1 Monitoring Channels................................................................................................................................ 109
28.2 Monitoring Conventional Mode............................................................................................................... 109
Chapter 29: Remote Monitor................................................................................................... 111
Chapter 30: Transmit Inhibit....................................................................................................112
30.1 Enabling or Disabling Transmit Inhibit.................................................................................................... 112
30.2 Smart PTT (Conventional Only)............................................................................................................... 113
Chapter 31: Dynamic Regrouping (Trunking Only) ................................................................114
31.1 Classification of Regrouped Radios........................................................................................................ 114
31.2 Requesting a Reprogram (Trunking Only)............................................................................................... 114
Chapter 32: Dynamic Zone Programming.............................................................................. 115
32.1 Saving Channels in the Dynamic Zone.................................................................................................... 115
32.2 Deleting Channels in the Dynamic Zone................................................................................................. 115
Chapter 33: Zone-to-Zone Cloning.......................................................................................... 116
33.1 Cloning Zones........................................................................................................................................... 116
Chapter 34: Multiple Private Line............................................................................................ 118
34.1 Selecting Multiple Private Line................................................................................................................ 118
Chapter 35: Multiple Control Head Features..........................................................................119
35.1 Setting the ID of the Initial Control Head................................................................................................ 119
35.2 All Active Mode......................................................................................................................................... 120
35.2.1 Activating or Deactivating Intercom in All Active Mode................................................................120
35.3 One Active Mode...................................................................................................................................... 120
Chapter 36: Front Panel Programming................................................................................... 122
36.1 Initiating the FPP Feature.........................................................................................................................122
36.2 Changing Password (Optional)................................................................................................................122
36.3 Viewing the List of Channel Parameters.................................................................................................123
36.4 Editing Channel Parameters.................................................................................................................... 123

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Chapter 37: Radio Lock........................................................................................................... 127

37.1 Enabling or Disabling Radio Lock (Secure Radios Only)........................................................................ 127
37.2 Changing the Radio Lock Password....................................................................................................... 127
37.3 Changing the Tactical Inhibit Password..................................................................................................128
Chapter 38: Radio Stun............................................................................................................ 129
38.1 Using Radio Stun...................................................................................................................................... 129
Chapter 39: Radio Kill ............................................................................................................. 130
39.1 Using Remote Kill to Kill Another Radio.................................................................................................. 130
39.2 Using Direct Kill to Kill Your Own Radio.................................................................................................. 130
Chapter 40: Radio Inhibit......................................................................................................... 131
Chapter 41: Voice Announcement ......................................................................................... 132
Chapter 42: Site Selectable Alerts (ASTRO 25 Trunking) ..................................................... 133
42.1 Sending Site Selectable Alert Notifications............................................................................................ 133
42.2 Stopping Site Selectable Alert Notifications...........................................................................................134
Chapter 43: Switching Between Repeater or Direct Operation Button................................. 135
Chapter 44: Additional Performance Enhancement.............................................................. 136
44.1 ASTRO 25 Enhanced Data........................................................................................................................136
44.2 Dynamic System Resilience.....................................................................................................................136
44.3 CrossTalk Prevention............................................................................................................................... 136
44.4 Encrypted Integrated Data....................................................................................................................... 136
44.5 SecureNet..................................................................................................................................................136
44.6 Over-the-Air Rekeying............................................................................................................................... 136
44.7 P25 Digital Vehicular Repeater System...................................................................................................137
44.7.1 Accessing the DVRS........................................................................................................................ 137
44.8 Conventional Talkgroup and Radio Scan Enhancements...................................................................... 137
Chapter 45: Accessories......................................................................................................... 139

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List of Figures

List of Figures
Figure 1: O7 Control Head and Microphone............................................................................................................25
Figure 2: Home Screen Display................................................................................................................................ 34

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List of Tables

List of Tables
Table 1: VHF Marine Channel List........................................................................................................................... 16
Table 2: O7 Control Head and Microphone Callouts.............................................................................................. 25
Table 3: Programmable Radio Functions................................................................................................................ 26
Table 4: ViQi Virtual Partner Queries....................................................................................................................... 30
Table 5: Home Screen Overview Description.......................................................................................................... 34
Table 6: Call Type Icons............................................................................................................................................37
Table 7: TMS Status Icons....................................................................................................................................... 38
Table 8: Text Entry Modes........................................................................................................................................ 38
Table 9: LED Indications........................................................................................................................................... 39
Table 10: Emergency Operation Scenarios............................................................................................................. 57
Table 11: Pairing the Authentication PIN when Receiving a Pairing Request Scenario.......................................78
Table 12: Multisource Zones Selection Indications............................................................................................. 116
Table 13: MPL Selection Mode.............................................................................................................................. 118

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Legal and Support

Legal and Support

Intellectual Property and Regulatory Notices
Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions
computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain
exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions
computer programs contained in the Motorola Solutions products described in this document may not be
copied or reproduced in any manner without the express written permission of Motorola Solutions.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into
any language or computer language, in any form or by any means, without the prior written permission of
Motorola Solutions, Inc.

Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the
property of their respective owners.

License Rights
The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication,
estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions,
except for the normal nonexclusive, royalty-free license to use that arises by operation of law in the sale of a
product.

Open Source Content

This product may contain Open Source software used under license. Refer to the product installation media
for full Open Source Legal Notices and Attribution content.

European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic
Equipment (WEEE) Directive

The European Union's WEEE directive and the UK's WEEE regulation require that products sold into EU
countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some
cases. As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end
users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in
household waste.
Customers or end users in EU and UK countries should contact their local equipment supplier representative
or service center for information about the waste collection system in their country.

Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable
to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile
subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for
further information.
© 2025 Motorola Solutions, Inc. All Rights Reserved

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Regulatory Compliance Information

India
These products (M25URS9PW1BN, M24URS9PW1BN) conform to the relevant Essential Requirements of
TEC, Department of Telecommunications, Ministry of Communications, Govt of India, New Delhi-110001.

Legal and Compliance Statements

Disclaimer
The information in this document is carefully examined, and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies.
Furthermore, Motorola Solutions reserves the right to change any products to improve readability, function, or
design. Motorola Solutions does not assume any liability arising out of the applications or use of any product
or circuit described herein; nor does it cover any license under its patent rights, nor the rights of others.

Supplier's Declaration of Conformity

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: APX 2500, APX 6500, APX 7500, and APX 8500
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)

Class B Digital Device

As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. This device may not cause harmful interference, and

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2. This device must accept any interference received, including interference that may cause undesired
operation.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the equipment and receiver.
● Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
● Consult the dealer or an experienced radio or TV technician for help.

Important Safety Information

RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios
IMPORTANT:
This radio is restricted to Occupational use only.
Before using the radio, read the RF Energy Exposure and Product Safety Guide for Mobile Two-Way
Radios which contains important operating instructions for safe usage and RF energy awareness
and control for Compliance with applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas and other accessories, visit:
https://www.motorolasolutions.com
Any modification to this device, not expressly authorized by Motorola Solutions, may void your authority to
operate this device.
Under Innovation, Science, and Economic Development Canada (ISED) regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by ISED.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen
that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful
communication.
This radio transmitter is approved by ISED to operate with a Motorola Solutions-approved antenna with the
maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types
not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly
prohibited for use with this device.
NOTE: Setting up the radio as an RF Modem takes complete control of the radio. In this mode, the radio
no longer responds to button and PTT presses nor will it unmute to voice activity. This mode is
designed to receive and pass formatted over-the-air data to a tethered computer with RF modem
enabled applications. This mode can only be exit by reprogramming the radio with Customer
Programming Software (CPS) to not operate in RF modem mode and cycling power.

Notice to Users (FCC)

This device complies with Part 15 of the FCC rules per the following conditions:

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● This device may not cause harmful interference.

● The device must accept any interference received, including interference that may cause undesired
operation.
● Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void
the authority of the user to operate this equipment.

FCC Licensing Information

This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules.
Operation is subject to the condition that this device does not cause harmful interference. The radio operates
on radio frequencies that are regulated by the Federal Communications Commission (FCC). To transmit on
these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC
Form 601 and Schedules D, H, and Remittance Form 159.
To obtain these FCC forms, request document 000601 which includes all forms and instructions. If you wish
to have the document faxed, mailed, or have questions, use the following contact information.
Fax
Contact the Fax-On-Demand system at 1-202-418-0177
Mail
Call the FCC forms hotline at 1-800-418-FORM or 1-800-418-3676
Contact
For questions regarding FCC license, contact 1-888-CALL-FCC, 1-888-225-5322, or http://www.fcc.gov.
Before filling out your application, you must decide which frequency you can operate on. For questions
on determining the radio frequency, call Motorola Solutions Product Services at: 1-800-448- 6686. Changes
or modifications not expressly approved by Motorola Solutions may void the user authority granted by
the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter
adjustments should be made only by or under the supervision of a person certified as technically qualified to
perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an
organization representative of the user of those services.
Replacement of any transmitter component such as crystal, semiconductor, and others not authorized by the
FCC equipment authorization for this radio could violate FCC rules.
NOTE: Use of this radio outside the country where it was intended to be distributed is subject to
government regulations and may be prohibited.

Applying for Canadian License

The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply
with rules and regulations of the Federal Government's department of Innovation, Science, and Economic
Development Canada (ISED). ISED requires that all operators using Private Land Mobile frequencies obtain a
radio license before operating their equipment.
Prerequisites: Obtain the latest Canadian License Application form at http://www.ic.gc.ca/ic_wp-pa.htm.

Procedure:
1. Fill in the items as per the instructions. Be sure to print legibly.
If you need additional space for any item, use the reverse side of the application.
2. Make a copy of your files.
3. Prepare a cheque or money order payable to the "Receiver General for Canada", for an amount for
each radio purchased.
The license is renewed on April 1st each year, and issued for a period of 12 months.

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4. Mail your completed application along with your cheque or money order to the closest ISED office.

ISED WLAN Statement

For models with 5 GHz WiFi that are available in Canada:
CAUTION:
1. The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential
for harmful interference to co-channel mobile satellite systems;
2. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the
bands 5250–5350 MHz and 5470–5725 MHz shall be such that the equipment still complies with
the e.i.r.p. limit;
3. For devices with detachable antenna(s), the maximum antenna gain permitted for devices in the
band 5725–5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as
appropriate; and
4. Where applicable, antenna type(s), antenna model(s), and worst-case tilt angle(s) necessary to
remain compliant with the e.i.r.p. elevation mask requirement set forth in section 6.2.2.3 shall be
clearly indicated.

Maritime Radio Use in the VHF Frequency Range

Special Channel Assignments

Emergency Channel
If you are in imminent and grave danger at sea and require emergency assistance, use VHF Channel 16 to
send a distress call to nearby vessels and the United States Coast Guard. Transmit the following information,
in this order:
1. “MAYDAY, MAYDAY, MAYDAY.”
2. “THIS IS _____________________, CALL SIGN __________.” State the name of the vessel in distress 3 times,
followed by the call sign or other identification of the vessel, stated 3 times.
3. Repeat “MAYDAY” and the name of the vessel.
4. “WE ARE LOCATED AT _______________________.” State the position of the vessel in distress, using any
information that will help responders to locate you, e.g.:
● latitude and longitude
● bearing (state whether you are using true or magnetic north)
● distance to a well-known landmark
● vessel course, speed, or destination
5. State the nature of the distress.
6. Specify what kind of assistance that you need.
7. State the number of persons on board and the number needing medical attention, if any.
8. Mention any other information that would be helpful to responders, such as type of vessel, vessel length
and/or tonnage, hull color, etc.
9. “OVER.”
10. Wait for a response.

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11. If you do not receive an immediate response, remain by the radio, and repeat the transmission at intervals
until you receive a response. Be prepared to follow any instructions given to you.

Non-Commercial Call Channel

For non-commercial transmissions, such as fishing reports, rendezvous arrangements, repair scheduling, or
berthing information, use VHF Channel 9.

Operating Frequency Requirements

A radio designated for shipboard use must comply with Federal Communications Commission Rule Part 80
as follows:
● on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating
on the 156.800 MHz frequency.
● on ships subject to the Safety Convention, the radio must be capable of operating:
○ in the simplex mode on the ship station transmitting frequencies specified in the 156.025–157.425
MHz frequency band, and
○ in the semiduplex mode on the two frequency channels specified in the table below.
NOTE:
Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US
waters.
Additional information about operating requirements in the Maritime Services can be obtained from the
full text of FCC Rule Part 80 and from the US Coast Guard.

Table 1: VHF Marine Channel List

Channel Number Frequency (MHz)

Transmit Receive
1 156.050 160.650
2 156.100 160.700
* 156.150 160.750
4 156.200 160.800
5 156.250 160.850
6 156.300 –
7 156.350 160.950
8 156.400 –
9 156.450 156.450
10 156.500 156.500
11 156.550 156.550
12 156.600 156.600
13** 156.650 156.650
14 156.700 156.700
15** 156.750 156.750
16 156.800 156.800

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 68012006034-FE
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17** 156.850 156.850

18 156.900 161.500
19 156.950 161.550
20 157.000 161.600
* 157.050 161.650
22 157.100 161.700
* 157.150 161.750
24 157.200 161.800
25 157.250 161.850
26 157.300 161.900
27 157.350 161.950
28 157.400 162.000
60 156.025 160.625
* 156.075 160.675
62 156.125 160.725
63 156.175 160.775
* 156.225 160.825
65 156.275 160.875
66 156.325 160.925
67** 156.375 156.375
68 156.425 156.425
69 156.475 156.475
71 156.575 156.575
72 156.625 –
73 156.675 156.675
74 156.725 156.725
75 *** ***
76 *** ***
77** 156.875 –
78 156.925 161.525
79 156.975 161.575
80 157.025 161.625
* 157.075 161.675
* 157.125 161.725
* 157.175 161.775
84 157.225 161.825
85 157.275 161.875

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68012006034-FE
Legal and Support

86 157.325 161.925
87 157.375 161.975
88 157.425 162.025

NOTE:
* Simplex channels 3, 21, 23, 61, 64, 81, 82, and 83 cannot be lawfully used by the general public in US
waters.
** Low power (1 W) only.
*** Guard band.
NOTE: A – in the Receive column indicates that the channel is transmitted only.

Declaration of Compliance for the Use of Distress and Safety

Frequencies
The radio equipment does not employ a modulation other than the internationally adopted modulation for
maritime use when it operates on the distress and safety frequencies specified in RSS-182 Section 5.4.

Technical Parameters for Interfacing External Data Sources

RS232 USB SB9600

Input Voltage (Volts 18 V 3.6 V 5V
Peak-to-peak)
Max Data Rate 115 Kbps 12 Mbps 9.6 Kbps
Impedance 5000 Ω 90 Ω 120 Ω

Limited Warranty
MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS

I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:

MOTOROLA SOLUTIONS, INC. (“MOTOROLA”) warrants the MOTOROLA SOLUTIONS manufactured
Communication Products listed below (“Product”) against defects in material and workmanship under normal
use and service for a period of time from the date of purchase as scheduled below:

ASTRO APX Mobile Radios One (1) Year

Product Accessories One (1) Year

MOTOROLA SOLUTIONS, at its option, will at no charge either repair the Product (with new or reconditioned
parts), replace it (with a new or reconditioned Product), or refund the purchase price of the Product during
the warranty period provided it is returned in accordance with the terms of this warranty. Replaced parts or
boards are warranted for the balance of the original applicable warranty period. All replaced parts of Product
shall become the property of MOTOROLA SOLUTIONS.

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 68012006034-FE
Legal and Support

This express limited warranty is extended by MOTOROLA SOLUTIONS to the original end user purchaser
only and is not assignable or transferable to any other party. This is the complete warranty for the Product
manufactured by MOTOROLA SOLUTIONS. MOTOROLA SOLUTIONS assumes no obligations or liability for
additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA
SOLUTIONS.
Unless made in a separate agreement between MOTOROLA SOLUTIONS and the original end user purchaser,
MOTOROLA SOLUTIONS does not warrant the installation, maintenance or service of the Product.
MOTOROLA SOLUTIONS cannot be responsible in any way for any ancillary equipment not furnished by
MOTOROLA SOLUTIONS which is attached to or used in connection with the Product, or for operation of
the Product with any ancillary equipment, and all such equipment is expressly excluded from this warranty.
Because each system which may use the Product is unique, MOTOROLA SOLUTIONS disclaims liability for
range, coverage, or operation of the system as a whole under this warranty.
MOTOROLA SOLUTIONS offers the following optional extended service contracts.
DEVICE MANAGED SERVICES (DMS) ACCIDENTAL DAMAGE
Provides for extended hardware repair coverage INCLUDING CHEMICAL, LIQUID, FIRE, AND OTHER PHYSICAL
DAMAGE. Accidental damage coverage is available in conjunction with MOTOROLA SOLUTIONS’S standard
Commercial Warranty and starts from the FIRST DAY the radio is put into use. Service performed under
this plan consists of repair or replacement of the covered equipment as set forth in the terms and
conditions. Repairs will be made only at the designated MOTOROLA SOLUTIONS repair depot. Local services
are not included. MOTOROLA SOLUTIONS will pay the inbound shipping charges only with use of the
MOTOROLA SOLUTIONS designated delivery service. MOTOROLA SOLUTIONS will pay for outbound shipping
via MOTOROLA SOLUTIONS'S normal shipping methods.
DEVICE MANAGED SERVICES (DMS) STANDARD HARDWARE
Provides extended hardware normal wear and tear repair coverage beginning AFTER MOTOROLA
SOLUTIONS’S standard Commercial Warranty period expires. Service performed under this plan consists
of repair of the covered equipment as set forth in the terms and conditions. Repairs will be made only at the
designated MOTOROLA SOLUTIONS repair depot. Local services are not included. MOTOROLA SOLUTIONS
will pay for outbound shipping via MOTOROLA SOLUTIONS'S normal shipping methods.

II. GENERAL PROVISIONS:

This warranty sets forth the full extent of MOTOROLA SOLUTIONS'S responsibilities regarding the Product.
Repair, replacement, or refund of the purchase price, at MOTOROLA SOLUTIONS’s option, is the exclusive
remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT
SHALL MOTOROLA SOLUTIONS BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, FOR ANY LOSS OF USE, LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR
SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR
INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.

III. STATE LAW RIGHTS:

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR
EXCLUSIONS MAY NOT APPLY.
This warranty gives specific legal rights, and there may be other rights, which may vary from state to state.

19
68012006034-FE
Legal and Support

IV. HOW TO GET WARRANTY SERVICE:

You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order
to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid,
to an authorized warranty service location. Warranty service will be provided by MOTOROLA SOLUTIONS
through one of its authorized warranty service locations. If you first contact the company which sold you the
Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service. You
can also call MOTOROLA SOLUTIONS at 1-800-927-2744 US/Canada.

V. WHAT THIS WARRANTY DOES NOT COVER:

1. Defects or damage resulting from use of the Product in other than its normal and customary manner.
2. Defects or damage from misuse, accident, water, or neglect.
3. Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or
adjustment.
4. Breakage or damage to antennas unless caused directly by defects in material workmanship.
5. A Product subjected to unauthorized Product modifications, disassembles, or repairs (including, without
limitation, the addition to the Product of non-MOTOROLA SOLUTIONS supplied equipment) which
adversely affect performance of the Product or interfere with MOTOROLA SOLUTIONS's normal warranty
inspection and testing of the Product to verify any warranty claim.
6. Product which has had the serial number removed or made illegible.
7. Rechargeable batteries if:
● any of the seals on the battery enclosure of cells are broken or show evidence of tampering.
● the damage or defect is caused by charging or using the battery in equipment or service other than
the Product for which it is specified.
8. Freight costs to the repair depot.
9. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product,
does not function in accordance with MOTOROLA SOLUTIONS’s published specifications or the FCC
certification labeling in effect for the Product at the time the Product was initially distributed from
MOTOROLA SOLUTIONS.
10. Scratches or other cosmetic damage to Product surfaces that does not affect the operation of the
Product.
11. Normal and customary wear and tear.

VI. PATENT AND SOFTWARE PROVISIONS:

MOTOROLA SOLUTIONS will defend, at its own expense, any suit brought against the end user purchaser
to the extent that it is based on a claim that the Product or parts infringe a United States patent, and
MOTOROLA SOLUTIONS will pay those costs and damages finally awarded against the end user purchaser in
any such suit, which are attributable to any such claim, but such defense and payments are conditioned on
the following:
1. that MOTOROLA SOLUTIONS will be notified promptly in writing by such purchaser of any notice of such
claim,
2. that MOTOROLA SOLUTIONS will have sole control of the defense of such suit and all negotiations for its
settlement or compromise, and
3. should the Product or parts become, or in MOTOROLA SOLUTIONS’ opinion be likely to become, the
subject of a claim of infringement of a United States patent, that such purchaser will permit MOTOROLA

20
 68012006034-FE
Legal and Support

SOLUTIONS, at its option and expense, either to procure for such purchaser the right to continue using
the Product or parts or to replace or modify the same so that it becomes non-infringing or to grant such
purchaser a credit for the Product or parts as depreciated and accept its return. The depreciation will
be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA
SOLUTIONS.
MOTOROLA SOLUTIONS will have no liability with respect to any claim of patent infringement, which is
based upon the combination of the Product or parts furnished hereunder with software, apparatus or devices
not furnished by MOTOROLA SOLUTIONS, nor will MOTOROLA SOLUTIONS have any liability for the use of
ancillary equipment or software not furnished by MOTOROLA SOLUTIONS, which is attached to or used in
connection with the Product. The foregoing states the entire liability of MOTOROLA SOLUTIONS with respect
to infringement of patents by the Product or any parts thereof.
Laws in the United States and other countries preserve for MOTOROLA SOLUTIONS certain exclusive rights
for copyrighted MOTOROLA SOLUTIONS software such as the exclusive rights to reproduce in copies and
distribute copies of such MOTOROLA SOLUTIONS software. MOTOROLA SOLUTIONS software may be used
in only the Product in which the software was originally embodied and such software in such Product may
not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other
use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of
such MOTOROLA SOLUTIONS software or exercise of rights in such MOTOROLA SOLUTIONS software is
permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA SOLUTIONS patent
rights or copyrights.

VII. GOVERNING LAW:

This Warranty is governed by the laws of the State of Illinois, U.S.A.

VIII. For Australia Only

This provision applies to products and services supplied by Motorola Solutions to consumers within the
meaning of the Australian Consumer Law. This warranty is given by Motorola Solutions Australia Pty Limited
(ABN16 004 742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our goods come
with guarantees that cannot be excluded under the Australia Consumer Law. For major failures with the
service, you are entitled:
● To cancel your service contract with us: and
● To a refund for the unused portion, or to compensation for its reduced value.
You are entitled to choose a replacement or refund for a major failure with goods. If a failure with the
goods or service does not amount to a major failure, you are entitled to have the failure rectified in a
reasonable time. If this is not done, you are entitled to a refund for the goods, and to cancel the contract
for the service and obtain a refund of any unused portion. You are also entitled to be compensated for
any other reasonably foreseeable loss or damage from a failure in the goods or service. If you have any
queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: https://
www.motorolasolutions.com/en_xa/support.html for current warranty terms.

SERVICE
Proper repair and maintenance procedures will assure efficient operation and long life for this product.
A Motorola Solutions maintenance agreement will provide expert service to keep this and all other
communication equipment in perfect operating condition. A nationwide service organization is provided
by Motorola Solutions to support maintenance services. Through its maintenance and installation program,
Motorola Solutions makes available the finest service to those desiring reliable, continuous communications
on a contract basis. For a contract service agreement, please contact your nearest Motorola Solutions service
or sales representative, or an authorized Motorola Solutions dealer.

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Legal and Support

Express Service Plus (ESP) is an optional extended service coverage plan, which provides for the repair of
this product for a period of three years from the date of shipment from the factory, or the date of delivery
if purchased from an authorized Motorola Solutions two-way radio dealer. For more information about ESP,
contact the Motorola Solutions Radio Support Center, 2204 Galvin Drive, Elgin, IL 60123, 1-800-227-6772.

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 68012006034-FE
Chapter 1: Read Me First

Chapter 1

Read Me First
This User Guide covers the basic operation of the radio.

Notations Used in This Manual

Notations such as Warning, Caution, and Notice are used throughout the text in this publication. These
notations are used to emphasize that safety hazards exist, and the care that must be taken or observed.
WARNING: An operational procedure, practice, or condition, and so on, which can result in injury or
death if not carefully observed.
CAUTION: An operational procedure, practice, or condition, and so on, which can result in damage to the
equipment if not carefully observed.
NOTE: An operational procedure, practice, or condition, and so on, which is essential to emphasize.

The following special notations identify certain items.

Example Description

Home button or Buttons and keys are shown in bold print or as an icon.

Phone Menu entries are shown similar to the way that they appear on the
display of the radio.
This means “Press the right side of the 4-Way Navigation button.”

What Your Dealer or System Administrator Can Tell You

Your dealer or system administrator can customize your radio to your specific needs. If the radio is to
be operated in extreme temperatures (less than -30 °C or more than +60 °C), check with your system
administrator for the correct radio settings.
You can consult your dealer or system administrator about the following:
● Is your radio programmed with any preset conventional channels?
● Which buttons have been programmed to access other features?
● What optional accessories suit your needs?
NOTE: Specifications vary for different radio models. For more information, contact your system
administrator.

1.1
Software Version
All the features described in the following sections are supported by the software version R35.00.00 or later.
Contact your system administrator for more details of all the supported features.

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68012006034-FE
Chapter 2: Radio Care

Chapter 2

Radio Care
Proper radio usage and care ensure efficient operation and long-life of the product.
CAUTION: Use the radio according to the following recommendations and warnings.

● The cables connecting the rear of the radio can have live voltage on their pins. Do not remove or
reconnect these cables. Only a qualified radio technician should perform this task. Service performed by
unauthorized personnel can cause the radio to transmit an emergency alarm even if the unit is turned off.
● If your radio is locked up or the display shows FAIL 01/09, power cycle the radio. If this does not correct
the condition, take the radio to a qualified radio technician for service.
● If radio operation is intermittent, check with other persons using the system for similar problems. Similar
problems can indicate a system malfunction rather than a radio failure.
● If symptoms persist or if your unit exhibits other problems, contact a qualified radio technician.

2.1
Cleaning the External Surface of the Radio
Prerequisites:
CAUTION: Do not use solvents to clean your radio. Spirits can permanently damage the radio housing.
Do not submerge the radio in detergent solution.

Procedure:
1. Combine one teaspoon of mild dishwashing detergent to one gallon of water (0.5% solution) to clean
the external surfaces of the radio.
2. Use a stiff, nonmetallic, short-bristled brush to apply the solution sparingly to remove any loose dirt
from the radio.
Ensure that excess detergent does not get entrapped near the connectors, controls, or crevices.
3. Dry the radio thoroughly with a soft, absorbent, lint-free cloth.
4. Ensure that no water remains entrapped near the connectors, cracks, or crevices.

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 68012006034-FE
Chapter 3: Radio Overview

Chapter 3

Radio Overview
Radio overview explains the buttons, icons, and LED indications of your radio.
Figure 1: O7 Control Head and Microphone

14 23
1 22
2 13 12 10 21
11
3 20
15
19

16 18
17
4 5 6 7 8 9

Table 2: O7 Control Head and Microphone Callouts

Label Name Description

1 LED Indicator Provides operating status.
2 Power button Allows you to turn the radio on or off.
3 Dimmer button Allows you to adjust the brightness, and toggle between day
and night mode.
4 Accessory Port (Micro‐ Allows you to connect a microphone to your radio.
phone)
5 Menu Select buttons Allows you to access the corresponding menu.
6 4-Way Navigation buttons Allows you to scroll and navigate through the menu hierar‐
(Control Head) chy. At the Home screen, press the left or right navigation
button to display the required menu items.
7 Home button Allows you to access the Home screen.
8 Data Feature button Allows you to access the Text Messaging screen or the In‐
box menu.
9 Bluetooth Pairing Location Provides Bluetooth Pairing Location Indicator status.
Indicator
10 Orange button Programmable button of an assignable radio function. This
button is usually programmed as the Emergency button.
11 Dual-Tone Multi-Frequency Allows you to enter alphanumeric characters for dialing, con‐
(DTMF) Keypad tact entries, and text messages.

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68012006034-FE
Chapter 3: Radio Overview

Label Name Description

12 Multi-Function Knob (MFK) Programmed to support a primary and secondary feature
function or as a single function Volume knob. When pro‐
grammed with the primary and secondary feature function,
pressing this knob switches between the following features:
● Rotate clockwise to increase the volume and counter‐
clockwise to decrease the volume.
● Rotate to scroll through the channel or zone list.

13 Main Display The main display screen of your control head.

14 Push-to-Talk (PTT) button Allows you to execute voice operations.
15 Accessory No-Dot (Purple) Programmable button of an assignable radio function.
button
16 Accessory 1-Dot button Programmable button of an assignable radio function.
17 Accessory 2-Dot button Programmable button of an assignable radio function.
18 Keypad Allows you to enter alphanumeric characters for dialing, con‐
tact entries, and text messages.
19 4-Way Navigation buttons Allows you to scroll and navigate through the menu hierar‐
(Microphone) chy. At the Home screen, press the left or right navigation
button to display the required menu items.
20 Cancel button Allows you to cancel the current operation and return to the
previous screen.
21 Okay/Select button Allows you to select the option that appears on the screen.
22 Home button (Microphone) Allows you to access the Home screen.
23 Data Feature button (Micro‐ Allows you to access the Text Messaging screen, or the
phone) Inbox menu.

3.1
Programmable Radio Functions
Your system administrator can program the programmable buttons or switches as shortcuts to radio
functions depending on the duration of a button press. Contact your system administrator to learn more
about the radio functions assigned to the programmable buttons and switches of your radio.

Table 3: Programmable Radio Functions

Function Description
Action Consolidation Allows you to initiate a programmed sequence of Consolidated Ac‐
tions.
Airhorn Allows you to activate and deactivate the Airhorn Siren tone.
Aux Control (1-3) Allows you to individually activate and deactivate radio Vehicular In‐
terface Port (VIP) Outputs that are set to an Aux Control.
Bluetooth Audio Reroute Allows you to cycle active speaker audio between a portable radio in‐
ternal speaker or external (RSM/DRSM) speaker, and wireless speak‐
ers of a Bluetooth accessory.

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Chapter 3: Radio Overview

Function Description
Bluetooth Configuration Provides you with a list of Bluetooth status or information, and Blue‐
tooth options.
Bluetooth Discoverable On/Off Allows you to activate and deactivate Bluetooth discoverable mode.
Bluetooth Headset PTT Serves as the primary or additional PTT button for a Bluetooth wire‐
less headset. This button-press allows you to key up the radio while
using the Bluetooth headset microphone as the audio source.
Bluetooth Inquiry On/Off Allows you to activate and deactivate Bluetooth Inquiry mode.
Bluetooth On/Off Allows you to activate and deactivate the Bluetooth capabilities of the
radio.
Call Alert Allows you to transmit a Call Alert for Conventional Mode, and a Call
Alert or Page for Trunking Mode.
Call Response Allows you to respond to and hang up from a received Phone Call
(Conventional or Trunking) or Private Call (Trunking only).
Channel Announcement Allows you to hear the Voice Announcement audio file that is as‐
signed to the current channel or mode of the radio.
Channel Search Allows you to search for a channel or mode based on the program‐
med channel name, and directly switch to the found channel.
Channel Select Allows you to enter the desired radio channel.
Contacts Allows you to view or edit the contacts from the current channel of
the radio.
Dim To adjust the brightness of the display, press the button.
To toggle between day and night mode, press and hold the button.
Direct External Radio Allows you to directly activate and deactivate External Radio mode.
Direct Hi/Lo Allows you to directly activate and deactivate a Siren broadcast that
plays Hi or Lo Siren tones.
Direct Manual Allows you to directly activate and deactivate a Siren broadcast that
plays the RM-defined Manual Tone of the Siren option.
Direct Message Allows you to transmit the Message member specified in the
Sts/Msg Index codeplug field of the button.
Direct Mode Allows you to switch to the channel or mode configured for this Top
Function Programmable button.
Direct Status Transmits the Status member specified in the Sts/Msg Index code‐
plug field of the button.
Direct Wail Allows you to directly activate and deactivate a Siren broadcast that
plays a Wail Siren tone.
Direct Yelp Allows you to directly activate and deactivate a Siren broadcast that
plays a Yelp Siren tone.
Digital Vehicular Repeater Sys‐ Allows you to switch between the DVRS modes.
tem (DVRS)
DTMF Tone Sends out DTMF code of the assigned DTMF value
Dynamic ID (Conventional Only) Allows you to edit the ASTRO Individual ID or MDC Primary ID of the
radio.

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68012006034-FE
Chapter 3: Radio Overview

Function Description
Dynamic Priority (Conventional Allows you to select the Dynamic Priority scan assignment.
Only)
Emergency Allows you to enter and also exit Emergency Mode Operation.
Emergency Supervisor Clear This button-press is selected for Side Middle Button or Accy 1-dot.
Emergency Exit Control is set to Supervisor.
External Radio Allows you to activate and deactivate External Radio Mode with a
Siren button-press.
Front/Rear Allows you to switch the focus of the radio between Control Heads,
thus allowing one of two control heads to be active at one time.
Gunlock (1, 2, 3, or All) These four separately programmed button-presses, Gunlock 1, Gun‐
lock 2, Gunlock 3 and Gunlock All, allow you to unlock Gunlock 1, 2, or
3, or all Gunlocks simultaneously.
Hi/Lo Allows you to select the Hi/Lo Siren tones.
Horn Lights Allows you to turn the horn and lights external alarms on or off.
In Car Monitor Allows you to toggle between the two In Car Monitor (ICM) modes,
which are ICM All or ICM Selected.
Information (Info) Allows you to retrieve and view basic radio information such as IP-re‐
lated information, buttons or switches control mapping, and view or
modify the Soft ID.
Intercom Allows you to access the Intercom feature.
Internet Protocol Address (IP) Allows you to retrieve and view on the radio display the current IP
Address, device name, and status of the radio.
Location Allows you to determine the current location (latitude, longitude, time,
and date) and also the distance and bearing to another location.
Manual Allows you to activate and deactivate the RM-defined Manual Tone of
the Siren option.
Message Allows you to select from the Message Alias List of the current chan‐
nel or mode.
Modem On and Off Allows you to activate and deactivate Modem capability.
Mode Select (MS01–MS13) To change to the preset Mode Select zone and channel, press the
button.
When the Preconfigurable Preset Zone and Channel field is enabled,
to save the current zone and channel to one of the Mode Select
menus, press and hold the preferred Mode Select menu.
Monitor Allows you to hear most or even all carrier activity on the current
channel of the radio.
Multiple Private Line (MPL) Allows you to access to a listing of the available MPL Lists.
Nuisance Delete Temporarily removes the channel from the current Active Scan when
it continually generates unwanted carrier noise.
One Touch 1–16 Launches a specific feature with one single button-press.
Phone Initiate Phone Mode while operating in Conventional or Trunking com‐
munications mode.

28
 68012006034-FE
Chapter 3: Radio Overview

Function Description
Priority Channel PTT If your radio is operating in Scan Mode, and a Priority Member 1
Scan List Member is available in the Scan List of the current channel,
pressing this button can cause the radio to key up on the Priority
1 Scan List Member channel. This operation allows transmission of
voice communications. Otherwise, the radio blocks the transmission
and plays the Talk Prohibit Tone.
Priority Dispatch Allows you to call the dispatcher on a different talkgroup.
Public Address (PA) Allows you to activate and deactivate the PA system, which routes
microphone audio through an external speaker system.
Radio Profiles Allows you to select one of the programmed Radio Profiles.
Radio Swap To switch back and forth between two radios that are attached to the
same control head in a Dual Radio configuration, press the button.
To allow the programmed Radio Alias of the selected radio to tempo‐
rarily appear in the control head display, press and hold the button.
Recent Calls Allows you to view the recent call history of your radio.
Rekey Request Notifies the dispatcher that a new encryption key is needed.
Relay Pattern Allows you to activate and deactivate a Relay Lightbar Pattern.
Remote Emergency Activates the Remote Emergency feature for an authorized user to
initiate the Emergency feature on a target radio without target user
intervention.
Repeater Access Button (RAB) Allows you to manually send a repeater access codeword.
(Conventional Only)
Reprogram Request (Trunking Notifies the dispatcher that a new dynamic regrouping assignment is
Only) needed.
Request-To-Talk (RTT) (Conven‐ Notifies the dispatcher that you want to send a voice call.
tional Only)
Scan To turn on or off the scan function, press the button.
To enable or edit the Scan List Programming, press and hold the
button.
Secure Transmission Select Allows you to securely toggle transmission on or off.
Select/Private Call Allows you to transmit a Conventional Selective Call or Trunking Pri‐
vate Call.
Siren Allows you to activate and deactivate the external Siren alert tones.
Site Display/Search (Trunking To display the current site ID and Received Signal Strength Indicator
Only) (RSSI) value, press the button.
To perform site search for Automatic Multiple Site Select (AMSS) or
SmartZone operation, press and hold the button.
Site Lock/Unlock (Trunking Only) To view the lock status of the current Trunking site, press the button.
To lock or unlock the site, press and hold the button.
Status (Trunking Only Allows you to select status from the Status Alias List of the current
channel or mode.

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68012006034-FE
Chapter 3: Radio Overview

Function Description
Talkaround/Direct (Conventional Allows you to toggle between using a repeater or communicating
Only) directly with another radio.
Talkgroup (Conventional Only) Allows you to switch from the preset talkgroup to another talkgroup
from the current Talkgroup List of the Conventional Personality.
Text Messaging Service (TMS) Allows you to access the TMS menu.
Third Party Initiates functionality in compatible third-party accessories.
TMS Query Brings you directly to the programmed Query Message entries of the
TMS feature.
TMS Quick Text Allows you to select predefined messages.
Transmit Low Power Allows you to change the radio transmission power from low to high
and back on a radio-wide basis.
User Allows you to log on to the server with an identifiable user name.
Voice Mute Allows you to toggle on and off Voice Mute functionality for In-Call
User Alert-enabled channels.
Volume Down Allows you to decrease the volume of the radio.
Volume Up Allows you to increase the volume of the radio.
Wail Allows you to select the Wail Siren tone.
Wi-Fi On/Off Toggles Wi-Fi on or off.
Yelp Allows you to select the Yelp Siren tones.
Zone Down Allows you to scroll downward through the Zones in the radio.
Zone Up Allows you to scroll upward through the Zones in the radio.

3.2
ViQi
ViQi is a virtual assistant that helps you manage your radio and perform information lookups using voice
commands. This feature is purpose-built for public safety and is active when you press the assigned ViQi
button on the radio, Remote Speaker Microphone (RSM), or compatible mobile microphone.

ViQi Virtual Partner

ViQi Virtual Partner helps you to look up information such as license plate, driver's license, and Vehicle ID
Number (VIN), and they respond with a result to your query.

Table 4: ViQi Virtual Partner Queries

The following table shows the queries supported by the ViQi Virtual Partner feature and their respective
commands. Use the following commands followed by the supported query instructions to initiate ViQi Virtual
Partner:
● "Look up..."
● "Check..."

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Chapter 3: Radio Overview

● "Run a..."

Query Examples
License plate “Run a <state> license plate <alphanumeric string>”
“Check a <state> license plate.”
“Look up <state> license plate <alphanumeric string>”
Driver's license “Run a <state> driver's license <alphanumeric string>”
“Check the state of <state> driver's license <alphanumeric string>”
“Look up <state> driver's license <alphanumeric string>”
Vehicle Identification “Check Vehicle Identification Number <alphanumeric string>”
Number “VIN check <alphanumeric string>”
“Run a VIN.”
NOTE: You can use variations such as <vehicle identification
number>, <VIN>, and <vehicle number>.

Own Location “Where am I?”

“Can I get my exact location?”
“Am I still at the <location>?”
NOTE: ViQi will ask for more information to complete the query.

Target Location “Where is <unit name>?”

“Tell me where <unit name> is.”
NOTE: ViQi will ask for more information to complete the query.

3.2.1
Using ViQi Virtual Partner
Prerequisites: To perform queries, you are required to log in to CommandCentral.

Procedure:
1. Press and hold the programmed ViQi button.
2. After you hear a tone, speak your command into the microphone.
3. Release the programmed ViQi button and wait for ViQi to respond.
4. Throughout your session, repeat step 1 to step 3 when responding to ViQi.
NOTE: You can say the following commands:
● To play the available results, say “Play results”.
● To request for more details, say “More details”.
● To complete the Virtual Partner session, say “Complete”.

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Chapter 4: Getting Started

Chapter 4

Getting Started
This section provides instructions to prepare your radio for use.

4.1
Turning the Radio On or Off
Turning the Radio On
Procedure:
To turn the radio on, press and hold the Power button.
Result:
The radio shows the following indications:
● The red, yellow, and green LEDs illuminate.
● The display shows the current zone and channel, codeplug alias, and menu items on the homescreen.
● The backlight turns on to the last selected dim level.
NOTE:
If Fail ##/## appears on the display, the radio is unable to function until the condition is corrected.
If Error ##/## appears, some non-critical data has been changed. If the display goes blank, or if the
unit appears to be locked up, see Radio Care for more information.
If Ch mismatch appears, the Control Head is connected to an incompatible transceiver, or vice versa.
If your radio does not power up, contact your system administrator.

Turning the Radio Off

Procedure:
To turn the radio off, press and hold the Power button.
When the radio is turned off in Dark Mode, the power up display brightness level can be set to
minimum.

4.2
Validating Compatibility During Power Up
During power-up, the radio validates and updates the software and hardware of your control heads. During
validation, the display shows Maintenance Mode Remote Device and other maintenance statuses.

Procedure:
Perform one of the following actions:
● To reset when the display shows Update done Please reset upon completion, press the Power
button.

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Chapter 4: Getting Started

● To reset when the display shows Update failed Please reset when it fails to update, press the
Power button.
Result: If the updates are incomplete, the radio enters the Maintenance Mode. The display shows
Maintenance Mode Remote Device and other maintenance statuses.
NOTE: If SW incomplete appears, use Flashport Recovery Tool to update the control heads before you
turn on the radio again.

4.3
Adjusting the Volume
Procedure:
Perform one of the following actions:
● To increase the volume, rotate the Multi-Function Knob clockwise.
● To decrease the volume, rotate the Multi-Function Knob counterclockwise.
NOTE: Depending on your radio configuration, the tone plays the current volume or the tone is
disabled.

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Chapter 5: Home Screen Overview

Chapter 5

Home Screen Overview

Figure 2: Home Screen Display

Table 5: Home Screen Overview Description

Number Name Description

1 Status Bar Status icons appear in the status bar to provide
device status and feature notifications.
2 Radio Control Widget Displays the zone, channel, trunking status, and
call state.
3 Menu Items Displays the programmed menu items.

5.1
Status Indicators
This section explains the status indicators of the radio.

5.1.1
Status Icons
The liquid crystal display (LCD) of your radio shows the radio status, text entries, and menu entries. The
following are the icons that appear on the display of the radio.

Icon Description
The radio is receiving a call or data.

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Chapter 5: Home Screen Overview

Icon Description
The radio is transmitting a call or data.

The radio received an Individual Call.

The number of bars represents the received signal strength of the current site in
trunking mode. The more stripes in the icon, the stronger the signal.
The radio has roamed to and is registered to a foreign system.

Direct
On
The radio is configured for direct radio-to-radio communication in conventional
operation.
Off
The radio is connected with other radios through a repeater.

The selected channel is being monitored in conventional operation.

The In-Call User Alert feature is enabled. Voice muting of the affiliated trunking
talkgroup or selected conventional channel is activated.
The radio is set at High power.
or The radio is set at Low power.

The radio is scanning a scan list.

Blinking dot
The radio detects activity on the designated Priority-One channel.
Steady dot
The radio detects activity on the designated Priority-Two channel.

On steady
The radio is in View mode
Blinking
The radio is in Program mode.

The vote scan feature is enabled.

On
Secure operation.
Off
Clear operation.
Blinking
Receiving an encrypted voice call.

On
The radio is operating in an Advanced Encryption Standard (AES) secure chan‐
nel.
Off
The AES operation is cleared.

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Chapter 5: Home Screen Overview

Icon Description
Blinking
The radio is receiving an AES-encrypted voice call.

On
The Global Position System (GPS) feature is enabled, and the signal is available.
Blinking
The GPS feature is enabled, but no signal is available.

User Login Indicator (IP Packet Data)

On
The user is associated with the radio.
Blinking
The device registration or user registration with the server failed due to an invalid
username or pin.
Inverted
The user is logged on to the secured IP packet data.

Data activity is present on the radio.

The Bluetooth wireless technology is turned on and ready for connection.

The Wireless-Pair device is on.

The Wireless-Pair device is connected.

Turn the Multi-Function Knob to turn the volume up or down.

Steady
The broadband system is available and connected.
Blinking
The Automatic Registration Service (ARS) user login failed while in broadband
system.

The radio is receiving the broadband signal.

The radio is transmitting the broadband signal.

The radio is receiving and transmitting the broadband signal.

The ARS user logged on successfully with the broadband system.

The radio is receiving a broadband signal with the ARS user logged on.

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Chapter 5: Home Screen Overview

Icon Description
The radio is transmitting a broadband signal with the ARS user logged on.

The radio is receiving and transmitting broadband signals with the ARS user logged
on.

Your radio is connected to a Wi-Fi® network. The number of bars represents the
signal strength of the Wi-Fi network.
On
The current channel is capable of supporting SmartConnect.
Inverted
The current channel is currently connected through the SmartConnect feature.

5.1.2
Call Type Icons
Call icons appear on the radio display when you make or receive a call, or view selected call lists. The call
icons indicate the call types associated with an alias or ID.

Table 6: Call Type Icons

Icon Description
A radio number.

A radio number added to a Call List.

A mobile number.

A mobile number added to a Call List.

A landline phone number.

A landline phone number added to a Call List.

An incoming call or data.

An outgoing call or data.

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Chapter 5: Home Screen Overview

5.1.3
TMS Status Icons
Text Messaging Service (TMS) icons appear on the radio display when you send and receive text messages.

Table 7: TMS Status Icons

Icon Description
The inbox is full.

The text message is sent.

The text message cannot be sent.

The selected text message in the inbox is not read.

The selected text message in the inbox is read.

The message has normal priority without a request for reply.

The Request Reply feature is toggled on before the message is

sent.

The Priority feature is toggled on before the message is sent.

The message is urgent and requires a reply.

The index of the current message that you are viewing.

5.1.4
Text Entry Icons
Your radio uses icons to indicate the selected text entry mode.

Table 8: Text Entry Modes

Icon Description
The text entry is in hexadecimal mode.

The text entry is in numeric mode.

The first character of the text entry is capitalized.

The text entry is in normal text mode.

The text entry is in uppercase mode.

The text entry is in lowercase mode.

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Chapter 5: Home Screen Overview

Icon Description
The text entry is in lowercase with predicted words shown at the bottom of the screen.

The text entry is in mixed case and with predicted words shown at the bottom of the screen.

The text entry is in uppercase with predicted words shown at the bottom of the screen.

5.1.5
LED Indications
The LED indications represent the operational status of your radio.

Table 9: LED Indications

Indication Status
Solid red Radio is transmitting.
Double blinking red Radio is transmitting an emergency alarm or call.
Rapid blinking red Radio has failed the self-test upon powering up or encountered a fatal error.
Solid yellow Radio is receiving in both trunking and conventional clear mode.
NOTE: The yellow LED illuminates only when the Busy LED feature is
enabled through Customer Programming Software (CPS).

Blinking yellow Radio is receiving a secured transmission.

Solid green Radio is powering up or is on a non-priority channel while in the Scan List
Programming mode.
Blinking green Radio is receiving an individual or telephone call or is on a Priority-Two chan‐
nel while in the Scan List Programming mode.
Rapid blinking green Radio is on a Priority-One channel while in the Scan List Programming mode.

5.1.6
Intelligent Lighting Indicators
This feature temporarily changes the display backlight color and the alert text background color of the radio
to help signal that a radio event has occurred.

Backlight and Bar Notification When

Color
Red Critical Alerts The radio is out of range.
The radio enters Failsoft mode.
The radio is unable to establish a full connection with the
system.
The radio is unable to authenticate or register with the sys‐
tem.
Green Call Alerts The radio receives a private call.

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Chapter 5: Home Screen Overview

Backlight and Bar Notification When

Color
The radio receives a phone call.
The radio receives a call alert.
The radio receives a selective call.
The radio enters Geofence.

5.1.7
Multi-Function Knob - Concentric Ring LED
The concentric ring LED blinks green when the Multi-Function Knob is using the secondary feature.
If Intelligent Lighting is activated, the concentric ring LED does not blink green when the Multi-Function Knob
is in the secondary mode. The LED turns into solid color of orange, red, or green depending on the status of
Intelligent Lighting. See Intelligent Lighting Indicators on page 39 for different status of Intelligent Lighting.

5.2
Alert Tones
Your radio uses alert tones to inform you of the condition of your radio. The following table lists these tones
and when they occur.

You Hear Tone Name When

Two high-pitched tones Private Conversation The radio receives a private call.
Four high-pitched tones Call Alert The radio receives a call alert.
every 5 s
Single, high-pitched Central Acknowledge The central controller of the system receives the
tone Call Alert, emergency alarm, reprogram request, or
status/message transmission.
Four high-pitched tones Mobile Unit Acknowl‐ The intended unit receives a Call Alert page, or the
edge intended dispatcher acknowledges the emergen‐
cy alarm, reprogram request, or status/message
transmission.
Sound similar to a tele‐ System Busy If the PTT button is pressed, this tone indicates
phone busy signal transmission fail. Release the PTT button. Wait for
a callback.

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Chapter 5: Home Screen Overview

You Hear Tone Name When

A series of two short, Automatic Call Back A channel is now available for your previously re‐
high-pitched tones quested transmission.
Talk Permit (Optional) If the PTT button is pressed, this tone indicates the
system is accepting your transmission.
A series of low-pitch‐ Scan Alert On The Scan feature is activated through the preprog‐
ed tones followed by a rammed button.
series of high-pitched
tones
A series of high-pitch‐ Scan Alert Off The Scan feature is deactivated through the pre‐
ed tones followed by programmed button.
a series of low-pitched
tones
Continuous, low-pitch‐ Talk-Prohibit If the PTT button is pressed, this tone indicates the
ed tone system is out of service.
Smart PTT Inhibit If the PTT button is pressed with the Smart PTT
feature enabled, this tone indicates the channel is
busy.
Out-of-Range If the PTT button is pressed, this tone indicates
the radio is not in the range of the trunked radio
system.
Illegal Mode The radio enters a mode with no normal system
traffic, or is attempting something not permissible.
Examples include: forgetting to exit the telephone
interconnect mode after a call ends (fleet and sub‐
fleet calls cannot be received), attempting to trans‐
mit on a receive-only conventional mode, attempt‐
ing to select a dynamic mode with no dynamic ID
assignment.
Auto Power Off The radio is turn off when no user actions occur
during a preprogrammed length of time.
Single, high-pitched Failsoft The trunked system central controller fails in an
tone every 9 s unmuted receiving condition. The radio reverts
from trunked operation to a system similar to con‐
ventional radio repeater operation. Other system
users can be heard sharing the channel.
Brief low-pitched tone Time-Out Timer Warn‐ The transmission of the radio will soon be disa‐
ing or Menu Inactive Ex‐ bled.
it
Single, short, high- Valid Key If you press a valid key, enter a feature configura‐
pitched tone tion state, or receive/transmit in the clear mode on
secure models with TX Clear Alert Tones enabled.
Single, low-pitched tone Invalid Key If you try to make an invalid key press, or an emer‐
gency alarm, reprogram request, or status/mes‐
sage is not acknowledged.

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Chapter 6: General Radio Operation

Chapter 6

General Radio Operation

This chapter explains the general operations of your radio.

6.1
Selecting Zones
A zone is a group of channels.

Option Actions
Select a zone using the programmed Zone (3-Posi‐ Move the programmed Zone (3-Position A/B/C)
tion A/B/C) switch switch to the position of the required zone.
NOTE: If the zone number entered is un‐
programmed, the display Model 1.5 shows
INVALID, and the display for Model 2.5
and Model 3.5 shows Invalid entry. Re‐
peat this step.

Select a zone using the Zonemenu item

Select a zone using the ZnUp and ZnDn buttons

Procedure:
1. Perform one of the following actions:
● Move the programmed Zone (3-Position A/B/C) switch to the position of the required zone.
● Press the Zone menu item and select the required zone.
● Press the Zone menu item and enter the required zone number.
2. Press Sel.

6.2
Selecting Channels
A channel is a group of radio characteristics, such as transmit or receive frequency pairs.

Procedure:
Select radio channels by using the following options.

Option Actions
Selecting radio channels using the Multi-Func‐ Perform one of the following actions:
tion Knob ● If the channel is set as the primary mode,
rotate the Multi-Function Knob until the dis‐
play shows the required channel.
● If the channel is not set as the primary
mode, press the Multi-Function Knob.

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Chapter 6: General Radio Operation

Option Actions
Selecting radio channels from the menu a. Press the Chan menu item.
b. Select the required channel and press Sel.

6.3
Channel Change on Off-Hook
This feature determines the mode of the radio based on the Hub on or off-hook state of all the control heads.
Whenever the radio goes off-hook, it changes to a programmed zone channel assigned for off-hook state.
While in off-hook state, you can change the mode manually. When you return the radio to on-hook state, it
reverts to its previous channel zone before the radio goes off-hook.
NOTE: If the radio is operating on Tone Private Line (PL) Defeat or Suspend Scan operations during on-
hook state, the radio is converted to work in a new channel. The Channel Change on Off-Hook feature is
suspended until these conditions end.
During Dynamic Regroup channel selector lock state, Emergency, Transmit Inhibit, radio lock, or when an
external key loader is attached to the radio, the Channel Change on Off-Hook feature is suspended.
The Off-Hook State for APX Dual-Radio Setup
For Dual-Radio, the state of the Hub on the unselected radio is always considered as on-hook. If the Hub is
in off-hook state, the selected radio changes the channel according to the configuration of the Customer
Programming Software (CPS). The unselected radio does not trigger a channel change.
With Channel Change on Off-Hook enabled, when the Hub is placed off-hook and radio switch happens,
the new selected radio moves to the target channel zone of its off-hook state. The new unselected radio
reverts to the last user selected channel before the off-hook state.
The Off-Hook State for Multiple Radios Setup
If multiple control heads are connected, the Hubs reflect the state of the active control heads. Any Hub
placed off-hook by the active control heads makes the radio goes into off-hook state. The radio can be in
on-hook state only when all Hubs are placed on-hook.
NOTE: Familiarize yourself with the functionality of this feature as removing the microphone can easily
trigger a mode change on the radio.

6.4
Selecting the Power Level
This feature enables you to select the power level at which your radio transmits. The radio always turns on to
the default setting. Power level Low enables a shorter transmitting distance to conserve power. Power level
High enables a longer transmitting distance.
Power level Medium Low is used when communicating in close proximity, but more power is required than the
Low Power setting provides.
Power level Medium High is used when a stronger signal is needed to extend transmission distances, but the
High Power setting is too much.
Prerequisites: This feature must be programmed by a qualified radio technician.

Procedure:
Press the Pwr menu item.
Result:
If the power level is set to high, the display shows High power and the Power Level High icon.
If the power level is set to low, the display shows Low power and the Power Level Low icon.

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Chapter 6: General Radio Operation

6.5
Selecting Radio Profile
This feature allows you to manually switch the visual and audio settings of the radio. The display, backlight,
alert tones, and audio settings are defined according to the programmed radio settings of each radio profile.

Procedure:
1. Press the Prfl menu item.
2. Select the required radio profile and press Sel.
Result: The radio returns to the Home screen. The profile name on the Home screen indicates the current
selected radio profile.

6.6
Controlling the Display Backlight
You can enable or disable the radio display backlight as needed, if poor light conditions make the display or
keypad difficult to read.
You can also maintain a minimum backlight level on the radio front display, depending on how your radio is
programmed.

Procedure:
Perform one of the following actions:
● To adjust the display brightness, press the Dimmer button.
● To toggle between day and night mode, press and hold the Dimmer button.

6.7
Turning the Keypad Tones On or Off
Procedure:
To turn keypad tones on or off, press the Mute menu item.
Result:
If the keypad tones are turned on, the radio shows the following indications:
● A tone sounds.
● The display shows Tones on.
If the keypad tones are turned off, the display shows Tones off.

6.8
Turning Voice Mute On or Off
This feature allows you to mute the voice transmission of the current zone and channel.

Procedure:
To turn Voice Mute on or off, press the VMut menu item.
Result:
If Voice Mute is successfully turned on, your radio shows the following indications:
● A tone sounds.

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Chapter 6: General Radio Operation

● The display shows Voice mute on.

If Voice Mute is successfully turned off, your radio shows the following indications:
● A tone sounds.
● The display shows Voice mute off.

6.9
Using the Time-Out Timer
This feature turns off the transmitter of your radio. You cannot transmit longer than the preset timer setting. If
you attempt to do so, the radio automatically stops your transmission, and you hear a talk-prohibit tone.
NOTE: The default timer is 60 seconds. Contact your system administrator to adjust the timer duration.

Procedure:
1. Press and hold the PTT button longer than the programmed time.
The radio shows the following indications:
● A tone sounds.
● The transmission is cut off.
● The LED extinguishes.

2. To reset the timer, release the PTT button.

3. To retransmit, press the PTT button.
The time-out timer restarts, and the red LED illuminates.

6.10
Conventional Squelch Operation
This feature filters out unwanted calls with low signal strength or channels that have a higher than normal
background noise.

Analog Options
Tone Private Line, Digital Private-Line, and carrier squelch is available and programmed per channel.

Option Result
Carrier squelch You hear all traffic on a channel.
Tone Private Line or Digital Private-Line The radio responds only to your messages.

Digital Options
One or more of the following options can be programmed in your radio. For more information, contact your
system administrator.

Option Result
Digital Carrier-Operated Squelch You hear all digital traffic.

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Chapter 6: General Radio Operation

Option Result
Normal Squelch You hear any digital traffic having the correct net‐
work access code.
Selective Switch You hear any digital traffic having the correct net‐
work access code and correct talkgroup.

6.10.1
Setting Conventional Squelch Operation
Procedure:
1. Press the Sql menu item.
2. Perform one of the following actions:
● To increase the squelch volume, press +.
● To decrease the squelch volume, press -.
3. To return to the selected channel, press the Home button.

6.11
Using the PL Defeat Feature
This feature allows you to override any coded squelch programmed to a channel. Your radio also unmutes
any digital activity on a digital channel. When this feature is active, the Carrier Squelch status indicator is
displayed.

Procedure:
Place the programmed PL Defeat switch in the PL Defeat position.
One of the following indications occurs :
● Your radio plays the active transmission on the channel.
● If no activity is present, your radio is muted.

6.12
Digital PTT ID Support
This feature allows you to see the radio ID (number) of the radio from whom you are currently receiving a
transmission. The receiving radio and the dispatcher can view the ID, which consists of up to a maximum of
eight characters.
The ID number of your radio is also automatically sent every time you press the PTT button. This feature is
programmed per channel. For digital voice transmissions, the ID of your radio is sent continuously during the
voice message.

6.13
External Alarms (Horn and Lights)
Your service administrator can configure the control heads with external alarms (horn and lights) that are
activated when a Call Alert Page, Private Call, or Phone Call is received. The radio is always turn on with the
horn and lights feature enabled.

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Chapter 6: General Radio Operation

6.13.1
Using Non-Permanent Horn and Lights
Procedure:
1. To enable the last selected alarm, press the H/L menu item.
The display shows the enabled alarms until the alarms are turned off.

2. To turn off the alarm, press the H/L menu item again.

6.13.2
Using Permanent Horn and Lights
If this feature is enabled, the alarm automatically turns on when the radio is turned on.

Procedure:
1. To turn off the alarm, press the H/L menu item.
2. To enable the last selected alarm, press the H/L menu item again.
Result: The display shows the enabled alarm and then reverts to the selected mode.

6.13.3
Changing the Selected Alarms
Procedure:
1. Press the H/L menu item until the display shows the required alarm.
2. Perform one of the following actions:
● To turn on horn and lights, press H+L.
● To turn on the lights, press Lgts.
● To turn on the horn, press Horn.
Result:
If you select H+L, the display shows Horn/Lites on.
If you select Lgts, the display shows Lights on.
If you select Horn, the display shows Horn on.
NOTE: An Off entry is shown at the softkey when one of the alarms is active. This entry selection
deactivates the current active alarm.

6.13.4
Incoming Calls While Alarms are Turned On
When you receive a call with the Alarms turned on, the vehicle horn sounds for 4 seconds, or the car lights
turn on for 60 seconds.
The display shows the type of call received (Call, Page, or Phone) and the selected mode name.
The time interval can be modified by a qualified radio technician.

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Chapter 6: General Radio Operation

6.13.5
Turning Off Non-Rearmable External Alarms
Procedure:
1. Perform one of the following actions:
● To turn off external alarms and access that feature, press the Call, Page, or Phon menu item.
● To turn off external alarms, press the PTT button or any control-head button.
The Volume knob and Dimmer button have no effect on the state of the external alarms.

2. To rearm the Horn and Lights feature, press the H/L menu item.

6.13.6
Turning Off Rearmable External Alarms
Procedure:
1. Perform one of the following actions:
● To turn off external alarms and access that feature, press the Call, Page, or Phon menu item.
● To turn off external alarms, press the PTT button or any control head button.
● To turn off external alarms and exit the Horn and Lights feature, press the H/L menu item.
The external alarm is turned off and automatically rearmed so that when you exit the entry, the
external alarm automatically turns on.
The Volume knob and Dimmer button have no effect on the state of the external alarms.

2. To rearm the Horn and Lights feature, press the H/L menu item.

6.14
Low Voltage Threshold Warning
A specific external device is attached to the radio to monitor the automobile voltage. When the car battery
goes lower than a predefined threshold, the external device asserts the Vehicular Interface Port (VIP) input to
the radio.
When the VIP switch turns on, the VIP asserts input to the radio. The radio immediately initiates a 15 seconds
low Voltage Prealert Timer. If the status of the VIP changed before this time-out timer ends, the radio returns
to normal operation.
If the status of the VIP remains unchanged when the time-out timer ends, the display shows Low Battery
and a tone sounds. A high-pitched tone sounds immediately after the PTT button is released.
NOTE: If the mobile radio is not connected to a Control Head, the bricks can only alert the user with
battery alert tone and the transmit chirp.

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Chapter 7: Trunking System Controls

Chapter 7

Trunking System Controls

This chapter explains the trunking system control features in your radio.

7.1
Operating in Failsoft System
The failsoft system ensures continuous radio communication during a trunked system failure. If the trunking
system fails, your radio automatically switches to the failsoft channel. In a failsoft operation, your radio
transmits and receives in conventional operation on a predetermined frequency. When the trunking system
returns to normal operation, your radio automatically leaves failsoft operation and returns to trunked
operation.

Procedure:
1. To change to a different repeater frequency, rotate the Multi-Function Knob.
2. To talk, press and hold the PTT button.
3. To listen, release the PTT button.

7.2
Imbalanced Coverage
Imbalanced coverage occurs when the radio is able to receive the control channel but is unable to transmit
back to the system. The radio generates a periodic tone and displays No Comms.

7.3
Out-of-Range Radio
Your radio can no longer lock onto a control channel when out-of-range from the system.
When out-of-range, your radio shows the following indications:
● A tone sounds.
● The display shows the currently selected zone or channel combination, and out-of-range notification.
Your radio remains in this out-of-range condition until it locks onto a control channel or failsoft channel, or if it
is turned off.

7.4
SmartZone
The SmartZone™ feature extends communications beyond the reach of a single-trunked site (antenna
location) when operating in a SmartZone system. SmartZone units provide expanded wide-area coverage.
SmartZone automatically switches the radio to a different site when the current site signal becomes
unacceptable. This usually happens when the vehicle in which the radio is located is driven out of the range
of one site, and into the range of another.

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Chapter 7: Trunking System Controls

Under normal conditions, a SmartZone-enabled radio functions invisibly to the operator. However, the
operator does have some manual controls on the Control Head–the RSSI menu entry. This button can be
used to check, or change, the SmartZone operation.

7.5
Site Trunking Feature
If the Zone Controller loses communication with any site, that site reverts to site trunking. When this occurs,
you can communicate only with the radios within your trunking site.
The display shows the currently selected zone or channel, and the site trunking message.

7.6
Site Search
When searching for a site, your radio is inoperable. In the site search mode, your radio scans for trunked
control channels but has yet to connect to the trunking system or reach other trunking states. Other trunking
states are such as Out of Range and Imbalanced Coverage.
The Searching site indicator alerts you that your radio is attempting to search for a valid trunked control
channel.

7.7
Locking or Unlocking Sites
This feature allows your radio to lock onto a specific site and inhibits roaming among wide-area talkgroup
sites.

Procedure:
1. Press the Site menu item.
2. Perform one of the following actions:
a. To lock a site, press Lock.
b. To unlock a site, press Unlk.
Result: The radio saves the new site lock state and returns to the Home screen.

7.8
Viewing the Current Site
Procedure:
1. Perform one of the following actions:
● Press the programmed Site Search button.
● Press the RSSI menu item.
2. Press the programmed Site Displ/Srch button.
Result: The display shows the name of the current site and corresponding received RSSI.

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Chapter 7: Trunking System Controls

7.9
Changing the Current Site
Procedure:
Perform one of the following actions:
● Press and hold the programmed Site Search button.
● Press and hold the RSSI menu item.
Result:
When the radio finds a new site, the radio returns to the Home screen.

7.10
Trunked Announcement
This feature allows you to make announcements to the entire user group, monitor talkgroup calls, and other
announcements.
Announcement calls are handled in two different ways, ruthless and non-ruthless preemption.
Ruthless Preemption
When a ruthless preemption announcement call is initiated, the requesting radio begins transmitting
immediately. All associated talkgroup calls taking place on other channels are immediately halted, and the
radios are steered to the announcement call.
Transmitting radios continue to transmit until the PTT button is released, and unmute for the
announcement call.
Non-Ruthless Preemption
When a non-ruthless preemption announcement is initiated, the initiating unit receives a telephone-type
busy tone. A callback will follow when all associated talkgroup conversations end.

7.10.1
Initiating Announcements
Procedure:
1. If channel is set as the primary mode, turn the Multi-Function Knob to locate the announcement-group
mode.
2. To initiate announcements, press the PTT button.

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Chapter 8: Types of Radio Calls

Chapter 8

Types of Radio Calls

Your radio can make a Talkgroup, Private, Selective, and Telephone call in conventional and/or trunking mode.

Call Type Conventional Trunking Mode SmartConnect

Mode
Talkgroup Call
This feature is a point-to-multipoint call
operation. Your radio must be configured
as a member of the talkgroup for you to
communicate within the talkgroup.

Private Call
This feature is a call from one individual
radio to another.

Selective Call
This feature is a call from an individual
radio to another individual radio with pri‐
vacy.

Telephone Call
This feature allows you to receive calls
similar to standard phone calls from a
landline phone.

8.1
Making Calls
Procedure:
Make calls by using the following options:

Option Actions
Talkgroup Call a. Select a talkgroup by performing one of the following ac‐
tions:
● Press the Tgrp menu item and press Sel. The display
shows the last selected talkgroup.
● Rotate the Multi-Function Knob to the channel with the
required talkgroup.
b. To call, press the PTT button.
c. Wait for the Talk Permit Tone. Then, press and hold the PTT
button while speaking into the microphone.
d. To listen, release the PTT button.

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Option Actions
Private Call a. Press the Call menu item.
b. To select the required ID, perform one of the following ac‐
tions:
● Press Cnts and select the required ID.
● Press List to go to the first number of the call list.
● Scroll to the required ID.
● Enter the required ID with the keypad.
c. To call, press the PTT button.
d. Press and hold the PTT button while speaking into the mi‐
crophone.
e. To listen, release the PTT button.
f. To return to the Home Screen, press the Home button.

Selective Call a. Press the Call menu item.

b. To select the required ID, perform one of the following ac‐
tions:
● Press Cnts and select the required ID.
● Press List to go to the first number of the call list.
● Scroll to the required ID.
● Enter the required ID with the keypad.
c. To call, press and hold the PTT button.
d. Speak into the microphone.
e. To listen, release the PTT button.
f. To return to the Home Screen, press the Home button.
NOTE:
If you do not press the Home button to hang up, your ra‐
dio remains in Selective Call state with the other unit.
You miss all subfleet traffic and incoming phone calls.
Your radio must be programmed for you to use this fea‐
ture.

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Chapter 8: Types of Radio Calls

Option Actions
Telephone Call a. Press the Phon menu item.
b. To select the required ID, perform one of the following ac‐
tions:
● Press Cnts and select the required ID.
● Press List to go to the first number of the call list.
● Scroll to the required phone number.
● Enter the required phone number with the keypad.
c. To dial the phone number, press the PTT button.
d. When your call is answered, speak into the microphone while
pressing and holding the PTT button.
e. To listen, release the PTT button.
f. To return to the Home Screen, press the Home button.

8.2
Receiving Calls
Procedure:
Receive calls by using the following options.

Option Actions
Talkgroup Call When you receive a Talkgroup Call, your radio shows the follow‐
ing indications:
● For Conventional system, the yellow LED illuminates. The
display shows the talkgroup ID or alias, and the caller ID or
alias.
● For Trunking system, the display shows the caller ID or alias.
a. To respond, press the PTT button.
b. To listen, release the PTT button.

Private Call When you receive a Private Call, your radio plays two alert tones,
and the green LED blinks.
a. Press Resp in 20 seconds after the call indicators begin.
b. Speak into the microphone while pressing and holding the
PTT button.
c. To listen, release the PTT button.
d. To end the call and return to the Home Screen, press the
Home button.
NOTE: If your press the PTT button before pressing
Resp, your conversation is broadcast to all members of
the talkgroup. If 20 seconds pass before you press
Resp, you are not responding privately to the call. In‐
stead, you initiate a Private Call.

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Chapter 8: Types of Radio Calls

Option Actions
Selective Call When you receive a Selective Call, your radio shows the follow‐
ing indications:
● Two alert tones sound.
● The yellow LED illuminates and the green LED blinks.
● The display shows Call received and the home screen
alternately.
● The Call Received icon blinks.
● The speaker unmutes.
a. Speak into the microphone while pressing and holding the
PTT button.
b. To listen, release the PTT button.
NOTE:
Your conversation is no longer private and is broadcas‐
ted to all members of the talkgroup if one of the follow‐
ing conditions occurs:
● You press the PTT button before Call.
● You press Call after 20 seconds from the call indica‐
tors. Instead, you initiate a Selective Call.

Telephone Call When you receive a Telephone Call, your radio shows the follow‐
ing indications:
● A telephone-type ringing sounds.
● The green LED blinks.
● The backlight of the screen turns green.
● The display shows Phone Call and the Call Received icon
blinks.
a. Press Resp.
b. Speak into the microphone while pressing and holding the
PTT button.
c. To listen, release the PTT button.
d. To end the call and return to the Home Screen, press the
Home button or Exit.

8.3
Making Priority Dispatch Calls
The Priority Dispatch feature allows you to call the dispatcher on a different talkgroup when a talkgroup is
congested. This talkgroup is called the Priority Talkgroup. Each trunking talkgroup can have an assigned
Priority Talkgroup. Priority Dispatch is not available in Emergency operations. The Scan feature is suspended
when Priority Dispatch is initiated.
Prerequisites: The dispatch console that supports this feature must be programmed to use this feature. For
more information, contact your system administrator.

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Chapter 8: Types of Radio Calls

Procedure:
1. Press the programmed Priority Dispatch button.
A tone sounds, and the radio enters Priority Dispatch mode. The radio exits this mode when the
Priority Dispatch Time Out Timer expires.

2. Before the Priority Dispatch Time Out Timer expires, press and hold the PTT button to transmit.
The display shows the Priority Talkgroup alias.

3. To listen, release the PTT button.

The radio exits Priority Dispatch mode, return to its original talkgroup, and displays the home channel
alias.

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Chapter 9: Emergency Operation

Chapter 9

Emergency Operation
The Emergency feature is used to indicate a critical situation. An emergency signal overrides any other
communication over the selected channel.
Your radio supports the following Emergency modes:
● Emergency Alarm
● Emergency Call
● Emergency Alarm with Emergency Call
● Silent Emergency Alarm1
Only one of the Emergency modes can be assigned to the Emergency button or the Emergency footswitch.
Your radio is also programmed to operate in one of the following conditions:
Tactical/Non-Revert
The radio sends an emergency alarm and/or makes an emergency call on the current channel.
Non-Tactical/Revert for Conventional System
The radio reverts to the programmed emergency channel to send an alarm and/or make an emergency
call.
For more information, contact your system administrator.

9.1
Special Considerations for Emergency Operation
The following scenarios apply during Emergency operation:

Table 10: Emergency Operation Scenarios

Scenario Outcome
If you press the Emergency button while in a chan‐ a tone sounds.
nel that has no Emergency capability,
If you change to a channel or mode with no Emer‐ your radio shows the following indications:
gency capability while in Emergency operation, ● A tone sounds until you select a valid Emergen‐
cy channel or mode, or until you disable the
Emergency operation.
● The display shows No emergency.

If you change to a channel or mode with Emergen‐ the Emergency Alarm and/or Emergency Call con‐
cy capability while in Emergency operation, tinues on the new channel or mode.
If the radio is out-of-range of the system or the your radio shows the following indications:
emergency alarm is not acknowledged, ● A tone sounds.
● The display shows No acknowledge.

1 This feature allows you to send an Emergency Alarm to the system without triggering any audio or visual
indicators.

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9.2
Sending Emergency Alarms
This feature allows you to send a data transmission, which identifies the radio sending the emergency, to the
dispatcher.

Procedure:
1. Press the programmed Emergency button.
2. To return to normal operation, press and hold the Emergency button or the PTT button.
Result:
Your radio shows the following indications:
● A tone sounds.
● The display shows Emergency and home display alternately.
● When you receive acknowledgment from the dispatcher, the display shows Ack received.
NOTE: For trunking system, a tone sounds to indicate that the alarm has been received by the trunked
system central controller.

9.3
Sending Emergency Calls (Trunking Only)
This feature gives your radio priority access to a talkgroup.

Procedure:
1. Press the programmed Emergency button.
Your radio shows the following indications:
● A tone sounds.
● The display shows Emergency and home display alternately.

2. Speak into the microphone while pressing and holding the PTT button.
3. To end the transmission and wait for a response from the dispatcher, release the PTT button.
4. To exit Emergency Call, press and hold the programmed Emergency button.

9.4
Sending Emergency Alarms with Emergency Calls
This feature gives your radio priority access on a channel for conventional system, and to a talkgroup for
trunking system.
If your radio has both emergency call and alarm features enabled, after the alarm is acknowledged, your radio
automatically proceeds to the call mode.

Procedure:
1. Press the programmed Emergency button.
Your radio shows the following indications:
● A tone sounds.

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Chapter 9: Emergency Operation

● The display shows Emergency and home display alternately.

NOTE: For trunking system, a tone sounds to indicate that the trunked system central controller
receives the alarm.
When you receive acknowledgment from the dispatcher, your radio shows the following indications:
● A tones sound.
● The display shows Ack received.

2. Speak into the microphone while pressing and holding the PTT button.
3. To end the transmission and wait for a response from the dispatcher, release the PTT button.
4. To exit Emergency Call, press and hold the programmed Emergency button.
Turning off the radio also cancels the emergency state.

9.5
Sending Emergency Calls with Hot Mic (Trunking Only)
Hot mic is an activated microphone state. When sending emergency calls with hot mic, you can communicate
with a group of radios without pressing the PTT button. The hot mic applies to the first voice transmission
from your radio during the Emergency call. For subsequent transmissions in the same Emergency call, you
must press the PTT button.
When indirect PTT such as Hot Mic is activated, the audio transmission can be configured in Customer
Programming Software (CPS) to route the audio to the radio internal microphone, wired RSM microphone, or
Bluetooth wireless microphone.

Procedure:
1. Press the programmed Emergency button.
2. Speak into the microphone without pressing the PTT button.
The microphone remains active until the hot mic timer expires.
3. To exit Emergency Call, press and hold the programmed Emergency button.

9.6
Sending Emergency Alarms and Calls with Hot Mic
This feature allows you to send an Emergency Alarm and Call with hot mic to a group of radios. Your
radio must be programmed for this type of operation. When indirect Push-To-Talk (PTT) such as Hot Mic is
activated, the audio transmission can be configured in Customer Programming Software (CPS) to route the
audio to the radio internal microphone, wired Remote Speaker Microphone (RSM) microphone, or Bluetooth
wireless microphone.

Procedure:
1. Press the programmed Emergency button.
2. Speak into the microphone without pressing the PTT button.
3. To exit Emergency Call, press and hold the programmed Emergency button.
Turning off the radio also cancels the emergency state.
Result:
Your radio shows the following indications:
● A tone sounds.

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Chapter 9: Emergency Operation

● The red LED blinks.

● The display shows Emergency on the current zone and channel.
The radio exits Emergency Alarm and enters the Emergency Call state when one of the following scenarios
occurs:
● You receive the dispatcher acknowledgment. The display shows Ack received.
● You have no acknowledgment. The display shows No acknowledge.

9.7
Exiting Emergency Operation
If an Emergency operation is triggered on your radio, the dispatch console, or radios configured as Supervisor
can exit the Emergency operation. Radios configured as Supervisor can cancel emergency mode of other
radios. The dispatch console must be programmed to use this feature. For more information, contact your
system administrator.

Procedure:
● To exit the emergency operation, press and hold the programmed Emergency button.
● To exit the emergency operation as supervisor (Trunking only), use one of the following options:

Option Actions
Exiting Emergency operation initiated by other ○ Press and hold the Accessory No-Dot (Pur‐
radios ple) button and press the programmed
Emergency button.

Exiting Emergency operation initiated by the Perform one of the following actions:
Supervisor ○ Press and hold the programmed Emergen‐
cy button.
○ Press and hold the Accessory No-Dot (Pur‐
ple) button, and press the Emergency but‐
ton.
○ Wait for the console to clear the Emergen‐
cy.

NOTE: Your radio supports the following button combinations:

○ Radio Accessory No-Dot (Purple) button and Emergency button.
○ Radio Accessory No-Dot (Purple) button and accessory Orange button.
○ Accessory 1-Dot button and radio Emergency button.
○ Accessory 1-Dot button and accessory Orange button.

9.8
Remote Emergency
The Remote Emergency feature allows you to remotely launch the emergency feature on a target radio.
You can send the Remote Emergency request to radios from recently transmitted or received calls that are
stored. The latest Recent Call List refreshes automatically on your radio.

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9.8.1
Sending Remote Emergency to Specific Users
Procedure:
1. Press the programmed Remote Emergency button.
2. Select the required user of the target radio.
3. To send Remote Emergency, press the PTT button or press Send.
Result:
If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last
Remote Emergency ID.
If the ID of the target radio is invalid, your radio displays an invalid ID notification.
If your radio is in one of the following states, your radio plays a tone.
● Receive-only Channel
● Transmit Inhibit
● Out of Range
● Imbalance Coverage
If your radio receives acknowledgment, your radio displays a positive notification.
If your radio does not receive acknowledgment from the target radio, your radio displays a negative
notification.

9.8.2
Sending Remote Emergency by Entering the User ID
Procedure:
1. Press the programmed Remote Emergency button.
2. Press any digit key.
3. Enter the number of the user ID.
4. To send Remote Emergency, press the PTT button or press Send.
Result:
If the ID of the target radio is valid, your radio displays sending notification and saves the ID as the last
Remote Emergency ID.
If the ID of the target radio is invalid, your radio displays an invalid ID notification.
If your radio is in one of the following states, your radio plays a tone.
● Receive-only Channel
● Transmit Inhibit
● Out of Range
● Imbalance Coverage
If your radio receives acknowledgment, your radio displays a positive notification.
If your radio does not receive acknowledgment from the target radio, your radio displays a negative
notification.

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9.8.3
Manually Refreshing the Remote Emergency List
Procedure:
1. Press the programmed Remote Emergency button.
2. To refresh the remote emergency list, press Rfsh.
Result: Your radio displays List refreshed followed by the updated remote emergency list.

9.8.4
Receiving Remote Emergency
The remote emergency is launched only if emergency is enabled on your radio. The receiving radio displays
Emergency.

Procedure:
To exit the emergency operation, press and hold the programmed Emergency button.

9.9
Impact Detection
This feature activates Emergency mode when your radio detects an impact or orientation changes on
the vehicle in the event of a vehicle crash or rollover. Your radio automatically activates Impact Detected
condition when the impact event meets or exceeds a predefined threshold.
NOTE: If the Impact Detection feature is to be used, update CPS to set the radio Power-Off setting to
delay radio power-down for at least 3 minutes after turning off ignition.
Your radio must stay in this condition for a programmed amount of time before the Emergency Alarm or
Call is activated. This feature sends out the location-based information if Global Positioning System (GPS) is
enabled.
Your radio indicates hardware failure or malfunction by alternatively displaying Impact HW and Error along
with a tone. Pressing any button of the radio besides the programmed button for volume and backlighting
functionality, or accessory stops the error message and sound.
The following scenarios affect the Emergency feature activation:
● Pressing a programmed Emergency button cancels the Impact Detection sequence and enters the
Emergency mode.
● Pressing the PTT button does not suspend the Impact Detection sequence.
● Pressing the PTT button, the Clr menu button, or the programmed Clear button when your radio displays
the Impact Detected display alert, exits the Impact Detected condition.

9.9.1
Impact Detected Condition
When your radio detects an impact on the vehicle that meets or exceeds the predefined threshold, your radio
shows the following indications:
● A tone sounds.
● The display shows Impact.
● Post-Alert timer begins.

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Chapter 9: Emergency Operation

When the Post-Alert timer expires, your radio enters Emergency mode, and the display shows Emergency.
NOTE: If the radio is programmed with Silent Emergency, the radio inhibits the alert tone and visual alert
associated with the emergency feature. If the radio is programmed in Surveillance Mode, the radio
inhibits all tones and lights on the radio.

9.9.2
Exiting Impact Detected Condition
Procedure:
Perform one of the following actions:
● Press the programmed Clear button.
● Press Clr.

9.10
Sending Evacuation Tones
Procedure:
1. Press and hold the PTT button on the radio keypad mic.
2. Press the Orange button.
Result:
A tone sounds when the Orange button is released. The tone sounds in all radios in the talkgroup until the
PTT button is released.
NOTE: The radio does not transmit an evacuation tone if the radio is in secure mode.

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Chapter 10: Ignition Switch Options

Chapter 10

Ignition Switch Options

The Ignition Switch Options feature is configured in the Customer Programming Software (CPS). The feature
determines the functionality of the radio based on the ignition state of the vehicle.
The following options are available with the Ignition Switch Options:
Blank
This option allows you to turn the radio on or off through the Power button regardless of the ignition state.
Transmit Inhibit
This option allows you to turn the radio on or off through the Power button regardless of the ignition state.
If ignition is not present, all transmissions including trunking systems are inhibited.
PTT Transmit Inhibit
This option allows you to turn the radio on or off through the Power button regardless of the ignition state.
If ignition is not present, all PTT button transmissions are inhibited. However, the radio is able to affiliate
with the trunking systems.
Required
This option allows you to turn the radio on if ignition is present. The radio turns off through the Power
button press or when ignition is lost.
● If your radio turns off while the ignition is removed, your radio will automatically turn on when the
ignition is present.
● If your radio is configured with Auto Power Off Timer, your radio will automatically turn off after being
inactive.
Soft Power Off
This option allows you to turn the radio on through the Power button or when ignition is detected.
● If the Power button is pressed or the ignition is removed, your radio turns off.
● If your radio is configured with Auto Power Off Timer, your radio will automatically turn off after being
inactive.
Ignition Only Power Up
In this option, the radio turns on when ignition is detected and turns off when ignition is removed.
● Your radio will not turn on or off with the Power button press.
● If your radio is configured with Auto Power Off Timer, your radio will automatically turn off after being
inactive.
NOTE:
If the radio is turned on with an Emergency Power Up footswitch-press, you are required to press the
Power button to turn off the radio even if ignition is not present.
If the radio is previously turned off due to the Auto Power Off Timer, you are required to press the
Power button to turn on the radio even if ignition is present.

10.1
Using Emergency Power Up
Emergency Power Up allows you to turn on the radio and automatically transmit an emergency mode on
personalities with emergency enabled. This feature is not available if the Ignition Switch option is set to either
Tx Inhibit or PTT Tx Inhibit.

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Chapter 10: Ignition Switch Options

Procedure:
To turn on the radio and launch Emergency, press the footswitch.
Result: Your radio shows the following indications:
● A tone sounds.
● The display shows Emergency.

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Chapter 11: Secure Operations

Chapter 11

Secure Operations
Secure radio operation provides the highest commercially available level of voice security on both trunked
and conventional channels.
By default, the radio automatically enters the encrypted environment without having to manually select or
clear the secure transmission.

11.1
Enabling Secure Transmissions
Prerequisites: Check if the secure feature is enabled or disabled.

Procedure:
1. If secure feature is disabled, enable the secure feature by pressing the Sec menu item.

The display shows , and the current key.

2. Monitor the mode and ensure that it is not in use.

3. To transmit, press the PTT button.
Result:
If the selected channel is programmed for clear-only operation, your radio shows the following indications:
● A tone sounds.
● The display shows Clear TX.
NOTE:
The radio does not transmit until you disable the secure mode. The radio can be configured to ignore
clear voice or unsecured transmission when the radio is in secured transmission. For more information,
contact your system administrator.

11.2
Encryption
This chapter explains the encryption feature on your radio.

11.2.1
Multikey Feature
This feature allows your radio to be equipped with different encryption keys and supports the DES-OFB
algorithm.
There are two types of encryption keys:
Conventional Multikey
The encryption keys are strapped on a one-per-channel basis, through Customer Programming Software
(CPS). In addition, you can have operator-selectable keys, operator-selectable keysets, and operator-
selectable key erasure. If talkgroups are enabled in conventional, then the encryption keys are strapped to
the talkgroups.

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Chapter 11: Secure Operations

Trunked Multikey
If both conventional and trunked applications are applied, strap the encryption keys for trunking on a
per-talkgroup, or announcement-group basis. Also, a different key can be strapped to other features such
as dynamic regrouping, failsoft, or emergency talkgroup. You can have operator-selectable key erasure.

11.2.2
MDC OTAR (Conventional Only)
This feature allows you to view or define the Motorola Data Communications (MDC) Over-the-Air Rekeying
(OTAR) features. This feature is applied only when operating in secure encrypted mode. In addition to Rekey
Requests, OTAR transmissions include Delayed Acknowledgments, and Power-up Acknowledgments.
Some of the selected options require configuration at the Key Management Controller (KMC) site to work
properly.
NOTE: This feature must be programmed by a qualified radio technician. For more information, contact
your system administrator.

11.2.3
Infinite UKEK Retention
This feature enables Unique Key Encryption Key (UKEK) to be permanently stored in the radio even when all
the encryption keys are erased. Without this UKEK key, the radio cannot be rekeyed over the air. The Infinite
UKEK Retention settings can be different for each secure profile.
NOTE: This feature must be programmed by a qualified radio technician. For more information, contact
your system administrator.

11.2.4
Hear Clear
Hear-Clear is a noise reduction system that consists of Companding and Random FM Noise Canceller.
Companding
Reduces the channel noise, such as OTA transmission that is predominantly present in UHF2 and 900
MHz channel with the following features:
Compressor
Reduces the background noise flow and the speech signal at transmitting radio.
Expander
Expands the speech while the noise flow remains the same at receiving radio.
Random FM Noise Canceller (Flutter Fighter)
Reduces the unwanted effects of random FM noise pulses caused by channel fading under high Signal-to-
Noise (S/N) conditions such as in a moving transportation. The fading effects, heard as audio pops and
clicks, are canceled without affecting the desired audio signal.
The Random FM Noise Canceller operates only in receive mode.
NOTE: This feature must be programmed by a qualified radio technician. For more information, contact
your system administrator.

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11.2.5
Loading Encryption Keys
Procedure:
1. Attach the Key Variable Loader (KVL) to your radio.
All other radio functions are locked, except power down, backlight, and volume.
NOTE: If the Multisystem Over-the-Air Rekeying feature is in use, the ASTRO profile name is
displayed below Keyloading.

2. Press Target → Load.

3. Perform one of the following actions:
● To load a single key, select Key.
● To load multiple keys, select Group.
4. Select the required keys and press Load on the KVL.
Result: The KVL indicates that key load is successful.

11.2.6
Selecting Encryption Keys
Procedure:
1. Press the Key menu item.
If the Multi-system Over-the-Air Rekeying feature is in use, the list of keys displayed is only for the
current secure profile of the selected channel.
2. Select the required key or enter the key number.
3. To save the new key, press Sel.
If the selected key is not allowed, a tone sounds and the display shows Illegal key. If the selected
key is erased, a tone sounds and the display shows Key fail.

11.2.7
Selecting Keysets
This feature allows you to select one or more groups of encryption keys from among the available keys
stored in the radio.
For example, you could have a group of three keys structured to one keyset, and another group of three
different keys structured to another keyset. By changing keysets, you can automatically switch from one set
of keys to the other.
Every channel to which one of the original keys was tied now has the equivalent new key instead.

Procedure:
1. Press the Kset menu item.
If the Multi-system Over-the-Air Rekeying feature is in use, the displayed keysets are only for the
current secure profile of the selected channel.
2. Select the required keyset or enter the number of the keyset.

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Chapter 11: Secure Operations

3. To save the new keysets, press Sel.

Result: The radio exits keyset selection and returns to the Home screen.

11.2.8
Erasing Encryption Keys
If the Multi-system Over-the-Air Rekeying feature is in use, the keys erased are only for the current secure
profile of the selected channel. The erase all option operates as configured by the dealer or system
administrator.

Procedure:
1. Press the Eras menu item.
The display shows the last selected and stored encryption keys.
2. Select the required encryption key or enter the key number.
3. Erase encryption keys by using one of the following options:
● To erase a single or current key, press Sngl.
● To erase all keys, press All.
You can abort this screen and return to the Home screen by pressing Abrt.

11.2.9
Requesting Over-the-Air Rekey
If the Multi-system Over-the-Air Rekeying feature is in use, the rekey request is only for the current selected
secure profile.
Prerequisites: Ensure that the Unique Key Encryption Key (UKEK) or Unique Shadow Key (USK) is loaded into
the radio with the Key Variable Loader (KVL).

Procedure:
1. Press the Reky menu item.
2. To send the rekey request, press the PTT button.
3. To exit the feature and transmit in normal mode, perform one of the following actions:
● Press the PTT button again.
● Press the Home button.
● Press the Emergency button.
If the rekey operation fails, a negative tone sounds and the display shows Rekey fail
NOTE: A rekey operation failure indicates that your radio does not contain the UKEK or USK.

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Chapter 12: Scan

Chapter 12

Scan
This feature allows you to monitor traffic on different channels by scanning a programmed list of channels.
Scanning is halted if you initiate a call and resumes when the call has ended.

12.1
Turning Scan On or Off
Procedure:
Press the Scan menu item.
Result:
If the scan is turned on or off successfully, your radio shows the following indications:
If the scan is enabled, the display shows Scan on and the Scan status icon.
If the scan is disabled, the display shows Scan Off.

12.2
Turning Scan On While Disregarding the Squelch Code
(Conventional Channels Only)
You can still receive fleetwide, system-wide, dynamic regrouping, incoming telephone interconnect, and
Private Conversation or Call Alert calls while scanning for activity. You can respond to these types of calls as
you would normally on the selected channel. However, you can miss incoming Private Conversation or Call
Alert calls when scanning different channels while in talkgroup scan.

Procedure:
Press the Mon menu item.
Result: The display shows Monitor on.

12.3
Deleting Nuisance Channel
If a channel continually generates unwanted calls or noise (termed as nuisance channel), you can temporarily
remove the unwanted channel from the scan list. This feature is not applicable for priority channels or the
designated transmit channel.

Procedure:
1. Identify the nuisance channels.
2. When the radio detects a nuisance channel, press the Nuis menu item.
NOTE: The radio continues scanning the remaining channels in the list.

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12.4
Restoring Nuisance Channels
Procedure:
To restore the deleted nuisance channel, perform one of the following actions:
● Stop and restart a scan.
● Mode change to another channel, and return to the original channel.
● Turn off the radio and then turn it on again.

12.5
Changing Priorities Status While Scan is On
While the radio is scanning, the dynamic priority change feature allows you to temporarily change any channel
in a scan list to the Priority-Two channel. You can change any channel except the Priority-One channel. This
change remains in effect until scan is turned off. The scan then reverts to the original programmed setting.

Procedure:
1. To change the priority of a non-priority channel in the scan list to Priority-Two, press DYNP.
2. To exit the scan list and resume scanning, press the Home button.

12.6
Using the Hang Up Box
Procedure:
To temporarily suspend Scan Mode operation, remove the microphone from the Hang Up Box (HUB).
You are allowed to use the control head while scan is suspended. However, Priority Member scanning
is not suspended. This feature applies to all Scan Lists and Scan Types. Scan is resumed once the
control head is returned to the holding clip and the programmed hangtime has elapsed.
NOTE: Priority Scan List members are continuously scanned only when the Scan List Designated
Tx Member field is set to Talkback in the radio programming. Otherwise, all scan mode operation
is suspended.

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Chapter 13: Scan Lists

Chapter 13

Scan Lists
Scan lists are created and assigned to individual channels or groups. Your radio scans for voice activity by
cycling through the channel or group. The sequence of scan is as specified in the scan list for the current
channel or group.
Your radio supports different types of Scan Lists:
● Conventional Scan List
● Multi-System Talkgroup Scan
● Trunking Priority Monitor Scan List
● Voting Scan List
Refer to a qualified radio technician for the maximum number of Scan Lists to be programmed in your radio.

13.1
Managing the Scan List
You can change the scan list members and priority.

Procedure:
1. Press the ScnL menu item.
2. Manage the scan list by using the following options:

Option Actions
Viewing the scan list To view members on the list, scroll through the list.
Adding or changing the priority of a a. Select the required entry.
channel in the scan list
b. To switch to the required priority status, press Sel
once or more times.

Deleting a channel from the scan list a. Select the required entry.
b. Press Del.

Viewing the next member of the scan a. Select the required entry.
list
b. Press Rcl.

Result:
The radio shows one of following priority status icons and scenarios:
● A Scan icon indicates that the current channel is in the scan list as a nonpriority channel. The green LED
illuminates.
● A Priority-One Channel Scan icon indicates that the current channel is in the scan list as the Priority-One
channel. The green LED blinks rapidly. You hear all traffic on the Priority-One channel, regardless of traffic
on nonpriority channels.
● A Priority-Two Channel Scan icon indicates that the current channel is in the scan list as the Priority-Two
channel. The green LED blinks.
● No icon indicates that the current channel is deleted from the scan list.

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13.2
Changing the Scan List Status
Procedure:
1. Press and hold the Scan side button.
2. Select the member that you want to edit.
3. Perform one of the following actions:
● To add the currently displayed channel to the scan list, press Select.
● To change the scan list status icon of the currently displayed channel, press Select once or a few
times.
4. To select another scan list member, use the Multi-Function Knob.

13.3
Restoring Priorities in Scan Lists
Procedure:
To restore the original channel priorities in a scan list, perform one of the following actions:
● Turn scan off, and then on.
● Change channels.
● Turn off the radio, and then turn on the radio.

13.4
Intelligent Priority Scan
This feature allows you to add or delete conventional channels and trunking talkgroups from multiple
systems into the priority scan lists.
When the radio locks onto a channel in the Intelligent Priority Scan list, the radio scans for higher priority
member within the same Trunking or Conventional system.

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Chapter 14: Connectivity

Chapter 14

Connectivity
This section explains the management of connections between your radio and a variety of networks and
other devices.

14.1
SmartConnect
SmartConnect allows your radio to maintain voice communication when Land Mobile Radio (LMR) is out
of range by switching to a Wi-Fi, LTE through Tethered Data Modem and Satellite through Ethernet. Before
switching broadband connections, your radio compares the relative signal strength of the various broadband
connection types to one another, as well as Land Mobile Radio (LMR).
Your radio remains or returns to LMR connection when the other broadband connections fall below the
quality threshold. A radio operating on a lower priority broadband connection returns to the higher priority or
quality connection while idle on SmartConnect.
Your radio can connect through a fixed Wi-Fi access point in buildings or in-vehicle Broadband modem.
Examples are such as the following modems:
● Motorola Solutions VML750
● Sierra Wireless MP70
● Sierra Wireless GX450

Your radio displays the SmartConnect capable icon on the SmartConnect enabled channel.

When connected to an available network, your radio displays SmartConnect connection icon .
Your radio displays Out of Range when both LMR and SmartConnect are unavailable.
NOTE:
This feature must be programmed by a qualified radio technician. For more information, contact your
system administrator.
The Searching Site display is only visible on the radio when you enable this feature through the
Customer Programming Software (CPS).

14.2
Wi-Fi
You can connect your radio to a Wi-Fi network for wireless programming and SmartConnect features. Your
service administrator programs the Wi-Fi Service Set Identifier (SSID) or network name that your radio can
connect to.

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14.2.1
Turning Wi-Fi On or Off
Turning Wi-Fi On
Procedure:
1. Press the WiFi menu item.
2. Press On.

Turning Wi-Fi Off

Procedure:
1. Press the WiFi menu item.
2. Press Off.

14.2.2
Selecting Wi-Fi Network
This feature allows you to view and select the available Wi-Fi network.

Procedure:
1. Press the WiFi menu item.
2. Press On → List.
If the radio displays No network available, press Refresh.
The List and Refresh buttons are not available when Wi-Fi is searching or connecting to a network.
3. Select the required network and press Sel.
Result: The radio displays the Wi-Fi status, selected network, and signal strength.

14.2.3
Checking the Wi-Fi Configuration and Status of the Radio
Procedure:
Perform one of the following actions:
● Press and hold the programmed Wi-Fi button.
● Press the WiFi menu item.
Result: The display shows the current status of the Wi-Fi as described next.
Searching
Looking for available Wi-Fi networks that have been programmed into the radio.
Connecting
In the process of connecting to a found Wi-Fi network.
Connected
Connected to one of the programmed Wi-Fi networks.
No Service
No available networks or connection with one of the networks failed.

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If the radio is Wi-Fi connected, the display shows a Wi-Fi Signal Strength indicator .

14.3
Bluetooth®
This feature allows you to extend your radio functionality by connecting to external Bluetooth accessories.
Use Motorola Solutions proprietary Operations Critical Wireless (OCW) devices with radios during critical
operations. Other Bluetooth devices may or may not perform to the required standard.
The Bluetooth hardware resides on the Bluetooth capable radios instead of the Control Head. You are
required to purchase an external Bluetooth/GNSS/Wi-Fi antenna to enable the Bluetooth functionality.
NOTE: APX 5500 AN, APX 6500 AN, APX 6500 Li AN, and APX 7500 radio models do not support the
Bluetooth feature. For other mobile radios, refer to the respective data sheet.
Your radio supports the following Bluetooth enabled devices or profiles:
● Headset (HSP)
● Dial Up Networking (DUN)
● Personal Area Networking (PAN)
● Serial Port (SPP)
● Generic Access Profile (GAP)
● General Attribute Profile (GATT)
In a multicontrol head to one transceiver configuration, one control head must be assigned to Bluetooth for
speaker and microphone interactions.

14.3.1
Turning Bluetooth On or Off
Procedure:
1. Press the BT menu item.
2. Select Status.
3. Perform one of the following actions:
● To turn on Bluetooth, press On.
● To turn off Bluetooth, press Off.

14.3.2
Standard Pairing Feature
The Bluetooth Standard Pairing feature enables your Bluetooth enabled radio to search for other Bluetooth
enabled and discoverable devices.
NOTE: Bluetooth tones, Bluetooth menu, and programmed buttons must be programmed by a qualified
radio technician. For more information, contact your system administrator.
When a device is discovered, you can initiate your radio to send a pairing request to pair with the device.

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14.3.2.1
Searching and Pairing Bluetooth Devices
Prerequisites: Ensure that the Bluetooth and Bluetooth Visibility are turned on.

Procedure:
1. Press the BT menu item.
2. Select Search Devices and press On.
To stop the search before the search timer expires, you must press Stop.
3. Select the required device for pairing and press Sel.

14.3.2.2
Turning Bluetooth Visibility On or Off
Turning on Bluetooth visibility enables other Bluetooth devices to search for your radio. Bluetooth visibility is
turned off by default.

Procedure:
1. Press the BT menu item.
2. Select Visibility.
3. Perform one of the following actions:
● To turn on the Bluetooth visibility, press On.
● To turn off the Bluetooth visibility, press Off.
Result:
If the visibility mode is enabled, the display shows a positive notification.
When the timer expires, the display shows a negative notification. Repeat the procedure to turn on Bluetooth
visibility.

14.3.2.3
Receiving Pairing Request from Other Devices
When your radio receives a pairing request from other devices, the display shows <Device Friendly Name>
pair request.

Procedure:
Perform one of the following actions:
● To accept the pairing request, press Ok.
● To reject the pairing request, press Cncl.

14.3.3
PIN Authentication in Pairing
This feature allows your radio to verify the correct device to pair with using PIN authentication.
NOTE: The PIN authentication method is only applicable for Bluetooth version 2.1 and above.

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14.3.3.1
Pairing the Authentication PIN when Receiving a Pairing Request
Procedure:
1. When the display shows a pair request, press Ok.
Your radio only supports HSP, DUN, GAP, PAN, and SPP Bluetooth profiles.
The display shows Compare PIN: XXXXXX.

2. Press Ok if the pin is correct.

If the pairing is successful or unseccessful, your radio shows the following indications:

Table 11: Pairing the Authentication PIN when Receiving a Pairing Request Scenario
Scenario Outcome
If pairing is successful, your radio displays Pairing in pro-
gress...., <Device Friendly Name> paired
followed by <Device Friendly Name> con-
nected.
If pairing is unsuccessful when the pairing tim‐ your radio displays <Device Friendly Name>
er expires, pair failed.
If pairing is unsuccessful when the connecting your radio displays <Device Friendly Name>
timer expires, connect failed.
If the PIN is correct but the profiles are not your radio displays BT profiles not suppor-
supported, ted and returns to Home screen.

NOTE:
For Bluetooth devices, the display shows BT.
For Wireless-Pair devices, the display shows WP.

14.3.3.2
Pairing the Authentication PIN with the Generated Numeric PIN
Prerequisites: Follow the procedure in Searching and Pairing Bluetooth Devices on page 77 to search for
available Bluetooth devices.

Procedure:
1. To initiate pairing, select the required device and press Sel.
Your radio only supports HSP, DUN, GAP, PAN, and SPP Bluetooth profiles.
If successful, the display shows Pairing in progress... followed by a randomly generated
numeric PIN, Compare PIN: XXXXXX.
If unsuccessful, the display shows BT profiles not supported and returns to the Available Dev
screen.

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2. To continue pairing your radio and the device, press Ok.

If successful, the display shows Pairing in progress, <Device Friendly Name> paired, or
Connecting in progress... followed by <Device Friendly Name> connected and returns to the
Bluetooth feature screen.
If unsuccessful, one of the following scenarios occurs:
● If the PIN numbers are different, the display shows <Device Friendly Name> pair failed.
● If the connection fails, the display shows <Device Friendly Name> connect failed.
The display returns to the Available Dev screen.

Result:
For Bluetooth devices, the display shows BT.
For Wireless-Pair devices, the display shows WP.

14.3.4
Turning Bluetooth Audio On or Off
NOTE:
Bluetooth audio routing can be configured in the Customer Programming Software (CPS) to route the
audio to the radio internal speaker. The audio routes to the radio speaker if the radio Remote Speaker
Microphone (RSM) is not connected. For more information, contact your system administrator.
For Bluetooth (BT) Push-to-Talk (PTT) press, the active microphone can be configured in CPS to
transmit from either the RSM, the radio microphone, or the BT headset. If the configured device is not
available, audio transmission reverts to BT headset.

Procedure:
1. Press the BT menu item.
2. Select Bluetooth spkr.
3. Perform one of the following actions:
● To turn on Bluetooth audio, press On.
● To turn off Bluetooth audio, press Off.
4. To return to the Home screen, press Exit.

14.3.5
Adjusting the Volume of the Radio from the Bluetooth Audio
Device
Prerequisites: Ensure that the Bluetooth audio device is connected to the radio.
Your radio can control the volume of OCW and other Bluetooth enabled audio devices that are capable of
remote volume control.

Procedure:
At the Bluetooth audio device, adjust the volume up or down.
Result: Your radio shows the following indications:
● A tone sounds.
● The display shows Volume XX.

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14.3.6
Viewing and Clearing the Bluetooth Enabled Device
Information
Procedure:
1. Press the BT menu item.
2. Select Devices and press Sel.
3. To view the status of devices that are paired or connected, scroll through the list of <Device
Friendly Name>.
If there are no active Bluetooth devices paired or connected, the display shows No devices.

4. To clear a device from the list, select the required device and press Clr → Yes.
Result:
If the device is successfully cleared, the display shows <Device Friendly Name> cleared.
If the device is not successfully deleted, your radio shows the following indications:
● A tone sounds.
● The display shows <Device Friendly Name> clear failed and then returns to the previous screen.
Postrequisites: If the Re-Pair Timer is set to infinite and the radio keys are cleared, clear all previously linked
devices keys too. See your accessories manual for further details.

14.3.7
Clearing All Bluetooth Devices Information
Procedure:
Perform one of the following actions:
● Press and hold the programmed Bluetooth On/Off button.
● Select Devices and press Clr → Yes.
Result:
If successful, the display shows a positive notification.
If unsuccessful, a tone sounds and the display shows a negative notification.
For Bluetooth devices, the display shows BT.
For Wireless-Pair devices, the display shows WP.
Postrequisites: If the repair timer is set to infinite and the radio keys are cleared, clear all previously linked
devices keys too. See your accessories manual for further details.

14.3.8
Editing the Bluetooth Friendly Name
Prerequisites: Contact your system administrator to program this feature on your radio.

Procedure:
1. Press the BT menu item.
2. Select Friendly name and press Edit.

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3. Enter the required Bluetooth Friendly Name.

4. To save and return to the Bluetooth feature screen, press Ok.
Result:
For Bluetooth devices, the display shows BT.
For Wireless-Pair devices, the display shows WP.

14.4
ASTRO 25 (P25) Programming Over Project 25
(POP25)
Also known as Over-the-Air Programming, this feature allows configuration data and firmware to be upgraded
to your radio over-the-air. Full use of the radio is retained during the data transfer without interrupting
communication.
If the upgrade happens on the ASTRO 25 and ASTRO Conventional systems, the upgrade pauses to give
priorities to voice call, and continues after the voice call ended. If the upgrade happens on a Wi-Fi network,
the upgrade process runs concurrently with voice calls.
Once a configuration upgrade is downloaded to your radio, you can install new changes immediately, or delay
changes to be installed on the radio when it is being powered up.

14.4.1
Responding to Upgrade Notifications
The display shows Upgrade? and a tone sounds every 30 seconds until you accept, delay, or reject the
request.
NOTE: Do not remove the power cable or turn off the radio during the firmware upgrade process. If your
radio has problems upgrading over-the-air, consult a qualified technician for details.

Procedure:
Respond by performing one of the following actions:
● To accept the upgrade request, press Acpt.
● To delay the upgrade request, press Dlay.
● To reject the upgrade request, press Rej.
Result: One of the following scenarios occurs:
● If you choose to accept, the display shows Programming Dont power off. The radio resets to install the
upgrade.
NOTE: The radio cannot be used while the upgrade is being installed. You must ensure to accept the
upgrade at a convenient time.
● If you choose to delay, a configuration data upgrade is installed automatically at the next power up. In the
case of a firmware upgrade, the radio prompts Upgrade? again at the next power up.
● If you choose to reject, the display shows Upg Aborted. The radio continues to function with the current
configuration until it gets reprogrammed.

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Chapter 15: Location

Chapter 15

Location
NOTE: The Location feature is addressed as Global Positioning System (GPS) across the manual as the
naming convention of the buttons and strings remain the same as the legacy feature of GPS.
The availability and accuracy of this location information and the calculation duration can vary depending on
the environment in which you are using the GPS feature. For example, GPS location fixes are difficult to obtain
indoors, in covered locations, between high buildings, or in situations where you have not established a clear
broad view of the sky.
If adequate signals from multiple satellites are available, your GPS feature only provides an approximate
location, usually within 10 meters from your actual location, but sometimes farther away.
Sometimes, the GPS feature cannot complete a location calculation successfully. You will then see a
message indicating that your radio cannot connect to enough visible satellites.
To maximize the ability of your radio to determine a fix, take note of the following guidelines:
● For your initial fix, hold the radio in the face position.
● Stay in the open as the GPS feature works best when there is nothing between your radio and the open
sky.

15.1
Outdoor Location Feature
This feature allows you to determine your current location using a location menu, and your current distance
and bearing in relation to another location. Your radio location can be requested and reported over-the-air.
Your radio stores up to a maximum of 60 programmable location coordinates, also known as waypoints.
When the memory is full, the next waypoint automatically replaces the oldest waypoints in the radio.
The radio also stores four programmed waypoints. These coordinates cannot be deleted.
The following table shows the differences between programmable waypoints and programmed waypoints.

Programmable Waypoints Programmed Waypoints

User-configurable location coordinates. Fixed location coordinates:
● Home
● Emergency
● Last Known Location
● Destination

Only the alias is editable, not the coordinates. The Home and Destination coordinates are edita‐
ble.
Coordinates can be deleted one at a time, or all at Coordinates cannot be deleted.
once.

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15.1.1
Turning Location On or Off
Procedure:
1. Press the Loc menu item.
2. Perform one of the following actions:
● To turn on Location, press Optn → Turn On GPS → Sel.
● To turn off Location, press Optn → Turn Off GPS → Sel.
3. To return to the Home screen, press Exit.

15.1.2
Accessing Location
Procedure:
1. Press the Loc menu item.
2. Press Optn → Turn On GPS → Sel.
3. To check the last successful location fix, select the longitude, time, and date.
4. To access the current location, press Rfsh.
5. To return to the Home screen, press Exit.
Result:
If the radio successfully obtains the current location, the display shows the following information:
● Current Location
● UTC (Zulu) Time
● Date
NOTE: If the location signal is present, the location coordinates are automatically updated every five
seconds.

15.2
Location Format
This feature allows you to select different display formats of GPS location.
The following GPS location formats are available:
● Lat/Long (DD)
● Lat/Long (DDM)
● Lat/Long (DMS)
● UTM/UCS
● SLD99
NOTE: When you send your location to another radio, the receiving radio displays the location in its
selected format.

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15.3
Managing Waypoints
Prerequisites: Ensure that your radio shows the current location on the screen.

Procedure:
Manage waypoints by using the following options:

Option Actions
Saving waypoints a. Press the Optn menu item.
b. Perform one of the following actions:
● Select Save as Waypt.
● Select Save as Home.
● Select Save as Dest..
c. Press Sel.
d. If required, edit the auto-generated waypoint with the
keypad.
e. Press OK.

Viewing saved waypoints a. Press the Optn menu item.

b. Select Waypoints and press Sel.
c. Select the required waypoint.
d. Press Optn.
e. To view the time and date of the selected waypoint,
select View and press Sel.

Editing waypoint aliases a. Press the Optn menu item.

b. Select Waypoints and press Sel.
c. Select the required waypoint and press Optn.
d. Select Edit Name and press Sel.
e. Enter the new alias.
f. Press OK.

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Option Actions
Editing waypoint coordinates a. Press the Optn menu item.
b. Select Waypoints and press Sel.
c. Perform one of the following actions:
● Select [Home] and press Optn.
● Select [Destination] and press Optn.
d. Select Edit location and press Sel.
e. To select the number or coordinates, use the follow‐
ing control buttons and press Edit.
● To move to the previous number or coordinates,
press the Left navigation button.
● To move to the next number or coordinates, press
the Right navigation button.
● To change the North (N), South (S), East (E), or
West (W) direction, press the Up or Down naviga‐
tion button.
f. To change the number or coordinates, use the follow‐
ing control buttons and press OK.
● To move one space to the left, press the Left
navigation button.
● To move one space to the right, press the Right
navigation button.
● To delete any unwanted characters, press Del.
● To return to the previous screen, press Cncl.
g. Press OK.
NOTE:
You can only edit programmed coordinates of
Home and Destination.

Deleting a single saved waypoint a. Press the Optn menu item.

b. Select Waypoints and press Sel.
c. Select the required saved waypoint and press Optn.
d. Select Edit name and press Del.
e. Press Yes.

Deleting all saved waypoints a. Press the Optn menu item.

b. Select Waypoints and press Sel.
c. Select the required saved waypoint and press Optn.
d. Select Delete All and press Sel.
e. Press Yes.
NOTE: You cannot delete programmed way‐
points.

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Option Actions
Measuring the distance and bearing a. Press the Optn menu item.
from waypoints
b. Select Dist frm here and press Sel.
c. Select the required waypoint and press Sel.
The display shows the distance and bearing from the
current to the selected coordinates.

15.4
Location Feature in Emergency Mode
When the Emergency feature is activated, the radio exits the Location menu and returns to the Home screen.
You can view the channel that triggers the emergency signal.
You can reenter the Location menu while still in Emergency mode as long as Silent Emergency is not
activated.
If you have disabled the Location feature on your radio, it automatically turns back on when Emergency mode
is activated.
If there is a solid location signal during Emergency operation, the current location and the location
information received is saved as Emergency and Last Known Location respectively.

15.5
Peer-Location on the Display (ASTRO Conventional)
This feature is only available for radio-to-radio voice transmissions, dispatch call, and selective call.
The transmitting radio and receiving radio must be configured to enable the sending and receiving of the
Global Positioning System (GPS) coordinates.
NOTE: If the receiving radio is operating in a Mixed Mode channel and the voice transmission is from
the conventional ASTRO system, the radio can only receive the peer-location coordinates.
This feature is operable in a Scan Active channel, or Scan Talkback channel.
After receiving a voice transmission with GPS coordinates enabled on the receiving radio, the display shows
the available full location, or short location coordinates.
Full location coordinates
● PTT ID (optional)
● Longitude and latitude
● Relative distance or direction
Short location coordinates
● PTT ID (optional)
● Longitude and latitude
NOTE:
If the transmitting radio is stale at the location after a period of time, the receiving radio display shows
the last known location. If the transmitting radio does not have GPS, or the receiving radio could not
decode the GPS signal of the received signal, the receiving radio display shows the location as
unknown.

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Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking)

Chapter 16

Mission Critical Geofence (ASTRO 25

Trunking)
This feature allows your radio to use the Global Positioning System (GPS) receiver to determine its location
at frequent intervals, and evaluate if the radio is within the Geofence area in real time. Geofence is a virtual
perimeter based on the GPS to define a geographical area on earth.
When your radio enters the predefined Geofence area, your radio receives the Dynamic Regroup command
from the system, and immediately connects to a Dynamic Regroup talkgroup. The radio display shows
the new selected Dynamic Regrouped talkgroup with green intelligent light for your attention. Voice
Announcement is also available to support this feature.
Any new text messages received at Geofence are displayed immediately on the radio display.
NOTE:
If the radio is set up in DVRS, only mobile radio is supported for this feature.

16.1
Entry to the Geofence Area
The Voice Announcement and Text Messaging Service (TMS) display in this feature are optional. These
features must be configured to enable you to hear, and see these indicators.
When the radio enters a Geofence area, the radio immediately sends a message ACK back to the system.
The radio searches the current zone for the channel with same talkgroup assigned as the Dynamic Talkgroup
and also with same system ID of current trunk system. Once matched, the radio display shows the first
matched and connected channel alias.
If there is no channel with matching Talkgroup ID and trunk system ID, the radio display shows the channel
alias of <DYNAMIC talkgroup>.
Once the radio is connected, you hear a dynamic regroup tone. The radio display shows <DYNAMIC channel>.
The radio display shows the green intelligent backlight, and you hear a Voice Announcement.
NOTE:
When the radio loses the Global Positioning System (GPS) signal, the GPS icon blinks and the radio
sounds two high-pitched tones repetitively to indicate that the GPS has failed to operate. The radio
display shows the red intelligent light.
If the first matched channel is not configured with Voice Announcement, no Voice Announcement is
played.
The system sends a message to your radio. The radio display shows a direct text message content without
any user operation. This message indicates that you are currently present in a Geofence area. This TMS
remains open on the display until you press exit or home to exit this screen.
NOTE: If there is another incoming text message before you exit the previous message, the message
screen is refreshed to show the latest message.
When the radio exits the Geofence area, your radio reverts to original channel or newly assigned talkgroup.
The radio display shows the new channel together with Voice Announcement to indicate the changes. Voice
Announcement of the new channel only works if that channel is configured with Voice Announcement.

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Chapter 16: Mission Critical Geofence (ASTRO 25 Trunking)

16.2
Entry to Mission Critical Geofence
When the radio enters the predefined Geofence area, the radio displays <Geofence Alias>. The radio display
also shows the intelligent backlight, and you hear a Voice Announcement. Zone and channel alias of the
Geofence area is displayed.
If the radio is set to manual, you can choose either to proceed with zone and channel change, or cancel the
change.
The radio then connects to the designated talkgroup. The radio displays the talkgroup alias and dynamic
regroup tone sounds. The level changes for transmit power and, your radio shows a direct text message
content without any user operation.
NOTE:
The availability of the Voice Announcement (VA), Text Messaging Service (TMS) display, Intelligent
Backlight, and Transmit Power Level alerts depend on your radio configuration. The VA can be
programmed to alert continuously, or momentarily.
If Site Selectable Alert (SSA) is enabled, the radio mutes any alert that is received when entering the
Geofence area, and unmutes when exiting.

16.3
Exit from Mission Critical Geofence
When the radio exits the Geofence area, the radio reverts to the original transmit power level, intelligent
lighting, channel, or newly assigned talkgroup. Voice announcement (VA) is canceled or you hear a
programmed VA tone. The radio displays the new channel, and a message is received to indicate the
changes.

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Chapter 17: Contacts

Chapter 17

Contacts
This feature provides address-book capabilities on your radio. Each entry corresponds to an alias (name) and
ID (number) that you use to initiate a call. Contact entries are alphabetically sorted according to the entry
alias.
Each entry, depending on context (conventional, trunking, or phone), associates with one to five IDs according
to the following types of calls:
● Phone Call
● Private Call
● Selective Call
● Call Alert
Each entry within Contacts contains the following information:
● Call Alias (Name)
● Call ID (Number)
● Call Type (Icon)
● WACN ID (ASTRO 25 Trunking IDs only)
● System ID
Your radio must be programmed to allow you to add, edit, or delete the contact entries.
Your radio also supports a maximum of 50 call lists. Each list can store up to 100 IDs.
NOTE: Your radio is programmed with a few contacts per Call Lists. Check with your dealer or system
administrator for more information.

17.1
Managing Contact Entries
Procedure:
1. Press the Cnts menu item.
2. Manage contact entries using the following options:

Option Actions
Adding new contact entries a. Select [New Contact] and press Sel.
b. Enter the name and press OK.
c. Select [Add Number] and press Sel → Edit.
d. Select the required channel and press OK.
e. Select Number 1 and press Edit.
f. Enter the number and press OK.
g. Press Done.

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Chapter 17: Contacts

Option Actions
Editing entry aliases a. Select the required entry and press Optn.
b. Select Edit and press Sel.
c. Select the required entry alias and press Edit.
d. Enter the name and press OK.
e. Press Done.

Editing entry IDs a. Select the required entry and press Optn.
b. Select Edit and press Sel.
c. Select the required entry ID and press Edit.
d. Enter the number and press OK.
e. Press Done.

Editing call types a. Select the required entry and press Optn.
b. Select Edit and press Sel.
c. Select Type and press Edit.
d. Select the required call type and press OK.
e. Press Done.

Deleting contact entries a. Select the required entry and press Optn.
b. Select Del and press Sel → Yes.

Adding contacts to a call list a. Select the required entry and press Optn.
b. Select Add to CallLst and press Sel.
c. Select the required call list and press Add.

Result: If successful, the display shows a positive notification and returns to the main Contacts screen.

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Chapter 18: Recent Calls

Chapter 18

Recent Calls
Recent call menu allows you to view the recent incoming and outgoing call information.
You can view the information of the following type of calls:
● Call Alert
● Selective Call
● Private Call
● Phone Call (Outgoing Only)
● Emergency Call (Incoming Only)
NOTE: The Log Dispatch Calls Enable field need to be enabled in Customer Programming Software
(CPS) for your radio to log the dispatch call.

18.1
Viewing Recent Calls
Procedure:
1. Press the Rcnt menu item.
2. Scroll through the list.
3. To view recent Emergency Calls, press Emer.
4. To return to all recent calls, press All.
5. To return to the Home screen, press Exit.

18.2
Deleting Calls
This feature allows you to delete calls from the Recent Calls list.

Procedure:
Delete calls by using the following options:

Option Actions
Deleting all calls a. Press Optn.
b. Select Delete Calls.
c. Select All Calls.
d. Press Yes.

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Option Actions
Deleting non-emergency calls a. Press Optn.
b. Select Delete Calls.
c. Select Non-Emer Calls.
d. Press Yes.

Result:
When you have successfully deleted all calls, your display shows All calls deleted and the Recent Calls
list is empty.
When you have successfully deleted non-emergency calls, your display shows Non-emer calls deleted and
the Recent Calls list only contains emergency calls.

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Chapter 19: Instant Recall

Chapter 19

Instant Recall
This feature allows you to save and play back the recent received calls. All saved calls are removed upon
radio power cycle.

19.1
Saving and Playing Back Calls
Procedure:
Save and play back recorded calls by using one of the following options:

Option Actions
Playing back and saving recorded calls using a. Press the Rcnt menu item.
the menu
b. Select Recent Convs and press Sel.
c. To playback the call, select the required call
and press Play.
d. To stop the call playback, press Stop.
e. To save the call, select the required call and
press Save.

Playing back saved calls from the menu a. Press the Rcnt menu item.
b. Select Saved Convs and press Sel.
c. To playback the call, select the required call
and press Play.
d. To stop the call playback, press Stop.

Saving the recorded calls using the program‐ Press and hold the Record Playback button.
med Record Playback button
Playing back saved calls using the program‐ a. To playback the call, press the Record Play‐
med Record Playback button back button.
b. To skip to the next call, press the Record
Playback button again.
NOTE:
If only a single saved call is available,
the play back skips to the end of the
call.

NOTE:
Any tone or button press can stop an ongoing playback call except for specific buttons. For more
information, contact your system administrator.
When a call is received, your radio stops the ongoing playback calls. To ignore the receiving call,
press the programmed Record Playback button in three seconds.

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Chapter 20: In-Call User Alert

Chapter 20

In-Call User Alert

This feature allows the radio to remain muted to affiliated talkgroup calls or dispatch calls while operating on
the current Trunking Personality or conventional channel respectively.
Group and individual Pages unmute the radio for the alert tone to sound. The radio also unmutes to individual
radio-to-radio calls. This feature is very useful when a radio-user prefers not to hear affiliated talkgroup or
dispatch calls traffic, but needs-to remain in radio contact. For an In-Call User Alert enabled channel, the
Voice Mute button-press or the Voice Mute menu-selection allows the radio-user to toggle on and off Voice
Mute functionality.

20.1
Enabling or Disabling In-Call User Alert
This feature allows you to mute the voice transmission of the current zone and channel.
Prerequisites: Ensure that you are in Home mode where the default zone and mode are being displayed.

Procedure:
Enable or disable In-Call User Alert by pressing the VMut menu item.
Result: If this feature is enabled, the radio displays a positive notification. The radio is muted to all
conventional dispatch calls and affiliated trunking group calls.

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Chapter 21: Quik Call II

Chapter 21

Quik Call II
This feature allows you to broadcast a series of distinct and recognizable tones before a voice transmission
from the dispatcher or a radio.
The broadcasting dispatcher or radio user can select this programmed Quik Call II tone transmission to be
sent to an individual talkgroup or over the entire system. Each tone is distinctive to indicate different situation
or different broadcaster.
NOTE: The receiving radio must be configured with the matching Quik Call II tone from the transmitting
radio, in order for the receiving radio to sound the selected tone followed by the preconfigured alert
tone.

21.1
Initiating Quik Call II Transmissions
Prerequisites: Program tones into the Tone Signaling List on broadcasting and transmitting radios.

Procedure:
1. Press the QCII menu item.
2. Select the required broadcast tone.
3. Initiate Quik Call II Transmissions by using one of the following options:

Option Actions
Broadcasting the selected tone Press the PTT button.
Broadcasting the selected tone and making a a. Press and hold the PTT button.
call
b. Wait for the tone to end and speak into the
microphone.
c. To listen to the call, release the PTT button.

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Chapter 22: Status

Chapter 22

Status
The Status feature allows you to send data calls to the dispatcher about a predefined status. Each status
can have up to a 14-character name. For trunking, a maximum of eight status conditions are possible. For
conventional, a maximum of 16 status conditions are possible.

22.1
Sending Status
Procedure:
1. Press the Sts menu item.
2. Perform one of the following actions:
● Select the required status.
● For Model 3.5, enter a number corresponding to the location in the status list.
3. To send the status, press the PTT button.
4. To return to the Home screen, press the Home button.
Result:
If acknowledgement is received, your radio shows the following indications:
● Four tones sound.
● The display shows Ack received.
NOTE: If the Display Last Acknowledged User Status/Message is enabled, the display shows the last
acknowledged status.
If acknowledgement is not received, your radio shows the following indications:
● A tone sounds.
● The display shows No acknowledge.
No traffic is heard on trunked channels while Status is selected. If the radio detects no Status activity for six
seconds, an alert tone sounds until you press the Home or PTT button.

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Chapter 23: Message

Chapter 23

Message
You can send a message to a dispatcher to request or indicate a significant occurrence. Your radio is capable
of transmitting as many as 16 predefined messages. You can select the message from a programmed list
by scrolling through the list or searching through the index. The message is transmitted by pressing the
Push-To-Talk (PTT) button.

23.1
Sending Messages
Procedure:
1. Press the Msg menu item.
2. Perform one of the following actions:
● Select the required message.
● Enter a number corresponding to the location in the message list.
3. To send a message, press the PTT button.
4. To return to the Home screen, press the Home button.
No traffic is heard on trunked channels while Message is selected. If the radio detects no message
activity for 6 s, an alert tone sounds until you press the Home or PTT button.
Result:
If acknowledgment is received, your radio shows the following indications:
● Four tones sound.
● The display shows Ack received.
NOTE: If the Display Last Acknowledged User Status/Message is enabled, the display shows the last
acknowledged message.
If acknowledgment is not received, your radio shows the following indications:
● A tone sounds.
● The display shows No acknowledge.

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Chapter 24: Call Alert Paging

Chapter 24

Call Alert Paging

This feature allows your radio to work like a pager.
If other users are away from their radios or if they are unable to hear their radios, you can send them an
individual call alert page. You can also verify if a radio is active on the system.
Depending on how your radio is programmed, if there is no answer after the maximum ring time or when you
press the PTT button for an Enhanced Private Call, the radio automatically sends a call alert page.
NOTE: This feature must be programmed by a qualified radio technician.

24.1
Sending Call Alert Page
NOTE: If the feature inactivity timer is enabled, your radio automatically exits the feature when your
radio is left idle long enough for the time to expire. You hear a tone upon feature exit.

Procedure:
Send a call alert page by using one of the following options:

Option Actions
Sending a call alert page using the a. Press the Page menu item.
radio menu Page
b. Select the required ID.
c. To send the page, press the PTT button.

Sending a call alert page using the a. Press the Call menu item.
radio menu Call
b. Select the required ID or alias.
c. To call, press the PTT button.
If the target radio does not respond after a program‐
med period, the display shows Send page?.
d. To send the page, press Yes.

Result:
If the call alert page is sent successfully, your radio shows the following indications:
● Four tones sound.
● The display shows a positive notification.
● The radio returns to the Home screen.
If the call alert page is not acknowledged, the radio shows the following indications:
● A tone sounds.
● The display shows a negative notification.

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24.2
Receiving Call Alert Page
When you receive a Call Alert page, you hear four repeating alert tones, and the green LED blinks. If Call Alert
Tone Auto Reset is enabled, you hear one alert tone, and the green LED blinks. The Call Received icons blink
and the display shows Page received.

Procedure:
Perform one of the following actions:
● To answer the call, press the PTT button.
● To clear the Call Alert page, press any button.

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Chapter 25: Automatic Registration Service

Chapter 25

Automatic Registration Service

Automatic Registration Service (ARS) provides an automated data application registration for your radio.
When you turn on the radio, the device automatically registers with the server. Data applications within the
fixed network determine the presence of a device on the system and send data to the device.
The ARS consists of the following mode:
● ARS Server Mode (Default mode)
● ARS Non-server Mode

25.1
Selecting ARS Mode
Procedure:
Select the ARS Mode by using one of the following options:

Option Actions
Selecting the ARS Mode using the ra‐ a. Press the Chan menu item.
dio menu
b. Select the required channel.
c. To confirm the displayed zone and channel, press the
Home button.

Selecting the ARS Mode using the a. After the zone you want is displayed, toggle until the
Multi-Function Knob display shows the required channel.
b. Rotate the Multi-Function Knob to the required chan‐
nel.
c. To confirm the displayed zone and channel, press the
Home button.

Result:
One of the following scenarios occurs:
● In ARS Server Mode, the display shows the User Login Indicator icon, the zone, and ARS server channel.
● In ARS Non-Server Mode, the display shows the User Login Indicator icon, the zone, and ARS non-server
channel.
● If the channel or mode selected is unprogrammed, the display shows Unprogrammed.

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Chapter 26: User Login Feature

Chapter 26

User Login Feature

This feature allows you to take on a friendly username such as Text Messaging Service (TMS).
You can still send text messages without logging in as a user. The user login feature only enables the
recipient of your message to identify you as the sender by assigning a username to your message. This
feature is only applicable for Land Mobile Radio (LMR) Messaging.
NOTE: Valid characters for a username entry are capital letters (A–Z), small letters (a–z), numbers (0–
9), symbols (*, #, -, /), and the space character.
The maximum length for a username is eight characters. Usernames are not case-sensitive in server
mode but are case-sensitive in non-server mode.
A predefined username can be invalid because the programming software used to set predefined
usernames allows you to set usernames comprising eight characters or more.

26.1
Logging In as a User
Procedure:
1. Press the User menu item.
2. At the User Login screen, use one of the following options:

Option Actions
Entering the user name using the a. Select [ID Entry] and press Edit.
keypad
b. Enter the user name.
c. To submit, press OK.

Selecting a predefined user name a. Select the required predefined user name.
b. Press Sel.

Selecting a predefined user name us‐ a. For fast scroll through the list, press and hold the Up
ing fast scroll or Down button.
b. Select the required predefined user name.
c. Press Logn.

NOTE: If the selected predefined username has more than eight characters, or an invalid
character in it, the display momentary shows Invalid ID.
3. Press PIN.
4. Enter your Personal Identification Number (PIN) number.
The maximum PIN length is four digits. The PIN number appears as asterisks.
5. Press Logn.
Result:
One of the following scenarios occurs:
● In ARS Server Mode, the display shows the User Login Indicator icon, the ID, and In progress, with Cncl.

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● In ARS Non-Server Mode, the display shows the User Login Indicator icon, the ID, and Logged in, with
Logt and Exit.
● In non-ARS enabled mode, the display shows Offline, with Logt and Exit.
If user login is successful, the display shows the Successful User Login Indicator (IP indicator) icon and a
positive notification.
If the user name or PIN is invalid and login fails, the User Login Failure Indicator (IP indicator) icon blinks and
the display shows a negative notification.

26.2
Logging Out
Prerequisites: When the data application registration is completed, you can log out.

Procedure:
1. Press the Logt menu item.
2. Perform one of the following actions:
● To clear all your private data, press Yes.
● To keep your private data, press No.
NOTE: Private data refers to all messages in the text messaging Inbox, Draft, and Sent folder.
The next user is able to access the Inbox, Draft, and Sent messages if private data is not deleted.

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Chapter 27: Text Messaging Service

Chapter 27

Text Messaging Service

Text Messaging Service (TMS) allows you to send and receive messages and run database queries directly
from your radios. The maximum number of characters allowed for a text message is 200 characters.
The types of text messages available are:
● A new text message (free form message).
● A predefined message (quick text message).
● An edited quick text message.
● A query (ASTRO 25 Advanced Messaging Solution).
Quick Text messages are messages that are predefined and usually consist of messages that are used most
frequently. Each Quick Text message has a maximum length of 50 characters.

27.1
Viewing Text Messages
The inbox can hold up to 30 messages. The radio saves sent messages in the Sent folder. The Sent folder
stores a maximum of 10 messages. The oldest message in the folder is deleted when the 11th message
comes in.

Procedure:
View text messages by using one of the following options:

Option Actions
Viewing text messages from a. Access the inbox by performing one of the following actions:
the inbox
● Press and hold the programmed Data Feature button or
programmed TMS Feature button.
● Press the TMS menu item. Select Inbx and press Sel.
b. To view the text message, select the required ID or alias, and
press Sel.
c. Perform one of the following actions:
● To reply the message, press Rply.
● To delete the message, press Del.
● To return to the previous screen, press Back.

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Option Actions
Viewing sent text messages a. Access the Text Messaging System (TMS) screen by per‐
forming one of the following actions:
● Press the programmed Data Feature button or program‐
med TMS Feature button.
● Press the TMS menu item.
b. Press Sent.
c. To view the message, select the required ID or alias, and
press Sel.
d. Perform one of the following actions:
● To configure the message settings, press Optn.
● To delete the message, press Del.
● To return to the previous screen, press Back.

NOTE: The icon at the top-right corner of the screen indicates the status of the message.

27.2
Composing New Text Messages
Procedure:
1. Press the TMS menu item.
2. Select Compose and press Sel.
3. Select Text Message and press Sel.
4. Enter your new text message.
NOTE: You can select the Drft option to save your message in the Drafts folder to send it later.

27.3
Sending Text Messages
Procedure:
Send text messages by using one of the following options:

Option Actions
Sending New Text Messages a. Compose a new text message.
b. Press Optn → Send.
c. Perform one of the following actions:
● Select the required address.
● Select [Other Recpnt] and press Edit. Enter the address
entry.
d. Press Send.

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Option Actions
Sending Quick Text Messages a. Press the TMS menu item.
b. Select Comp and press Sel.
c. Select List.
d. Select the required text message and press Sel.
e. At the Compose screen, if required, edit the message with
the keypad.
f. Press Optn.
g. Select Send and press Sel.
h. Perform one of the following options:
● Select the required address. The message is sent.
● Select [Other Recpnt] and press Edit. Enter the address
entry and press Send.

Sending Sent Text Messages a. View the Sent Text Message.

b. Press Optn → Send.
c. Perform one of the following options:
● Select the required address.
● Select [Other Recpnt] and press Edit. Enter the address
entry.
d. Press Send.

NOTE: You can append a priority status and a request reply to your message.

Result:
If the message is successfully sent, your radio shows the following indications:
● A tone sounds.
● The display shows a positive notification.

27.4
Priority Status and Request Reply for New Text
Messages
Before sending your message, you can add a priority status, request reply, or both to your message.

27.4.1
Appending Priority Status and Request Reply to Text
Messages
Prerequisites: Ensure that you compose an outgoing message before performing this procedure.

Procedure:
1. Press the Optn menu item.

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2. Depending on your requirement, use one of the following options:

● To append priority status to text messages, press Impt.
● To append request reply to text messages, press RqRp.
● To append priority status and request reply to text messages, press Impt → RqRp.
Result:
The Priority Status and Request Reply icons appear accordingly beside the normal message icon on the label
bar.
NOTE: The Priority Status icon on a message does not imply that the message gets higher priority than
other messages when being transmitted. This icon is embedded into a message to notify the recipient
that the message is important.

27.4.2
Removing Priority Status and Request Reply from Text
Messages
Prerequisites: Ensure that you compose an outgoing message before performing this procedure. The text
message is already appended with a priority status, request reply, or both.

Procedure:
1. Press the Optn menu item.
2. Depending on your requirement, use one of the following options:
● To remove priority status from text messages, press Impt.
● To remove request reply from text messages, press RqRp.
● To remove priority status and request reply from text messages, press Impt → RqRp.
Result: The display shows the normal message icon on the label bar.

27.5
Receiving Text Messages
When you receive a text message, the New Message icon appears and the display momentarily shows New
msg.
NOTE: If the message you receive is flagged with the Request Reply icon, you must manually respond to
the sender that you have received the message. The system does not automatically send a notification
to acknowledge that the message is received.

Procedure:
When you receive a text message, perform one of the following actions:
● Press and hold the programmed Data Feature button or the programmed TMS Feature button.
● Press the TMS menu item.
Result: The radio displays the inbox with a list of IDs or aliases. The sender of the latest received message is
arranged at the top of the list.

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27.6
Replying to Text Messages
NOTE: The original date and time stamp, address, and message content is automatically appended to
the reply message.

Procedure:
1. Select the required ID or alias.
2. Press Sel → Rply.
3. Use one of the following options:

Option Actions
Composing a new message Select New and press Sel.
Selecting a predefined message a. Select List and press Sel.
b. Select the required predefined message and press
Sel.

4. Enter or edit your message.

5. When you have completed your message, press Optn.
To return to the previous screen, press Back at any time. You can append a priority status, request
reply, or both to your message.
6. Select Send Message and press Sel.
Result: The display shows a positive notification.

27.7
Accessing the Drafts Folder
The Drafts folder stores the messages that are saved previously. This folder can hold up to 10 messages. The
oldest draft in the folder is deleted when the 11th message comes in.

Procedure:
1. Press the TMS menu item.
2. Select Drafts and press Sel.
3. Select the required text message and press Sel.
4. Perform one of the following actions:
● To edit the message, press Edit.
● To delete the message, press Del.
● To return to the previous screen, press Back.

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27.8
Deleting Text Messages
Procedure:
Delete text messages by using one of the following options:

Option Actions
Deleting a text message a. From the Inbox, Draft, or Sent screen, select the required
message.
b. Press Del → Curr.

Deleting all text messages From the Inbox, Draft, or Sent screen, press Del → All.

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Chapter 28: Monitor Feature

Chapter 28

Monitor Feature
The monitor feature ensures that a channel is clear before transmitting.
The lack of static on a digital channel when you switch from analog to digital radios is not an indication that
the radio is malfunctioning. Digital technology quiets the transmission by removing the noise from the signal
and allows only the clear voice or data information to be heard.

28.1
Monitoring Channels
Procedure:
Depending on your preference and programmed functions, monitor channels by using one of the
following options.

Option Actions
Monitoring channels in Conventional a. Lift the microphone off the hook.
Mode
b. Listen for activity on that channel.
c. If necessary, adjust the volume by rotating the
Multi-Function Knob.
d. If you hear no activity, press and hold the PTT
button to start your conversation.

Monitoring channels in Trunked Mode a. Lift the microphone off the hook.
b. Press the PTT button.
c. If two tones sound, or no tone sounds and the Call
Transmit indication illuminates, proceed with your
message.
d. To receive transmission, release the PTT button.

If you are not in the range of the system, a tone sounds and the display shows Out of range.

28.2
Monitoring Conventional Mode
This feature allows you to monitor channel traffic on conventional channels by defeating the coded squelch.
This way, you can listen to another active user on the channel and you do not take over the conversation of
another user.
Prerequisites: Ensure that your radio is programmed to receive Private-Line® (PL) calls.

Procedure:
1. To activate monitoring, perform one of the following actions:
● At Home mode where the default zone and channel are displayed, press the Mon menu item.
● Take the Control Head off the hook.

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2. To deactivate monitoring, press the Mon menu item again.

When you turn monitor off, you do not hear all channel traffic. If you try to transmit on a receive-only
channel, you hear an invalid tone until you release the PTT button.

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Chapter 29: Remote Monitor

Chapter 29

Remote Monitor
This feature allows the Dispatch Operator to turn on the microphone of a targeted radio with a subscriber
alias or ID.
When the remote monitor feature is activated, the audio transmission can be configured in Customer
Programming Software (CPS) to route the audio to the radio internal microphone, wired Remote Speaker
Microphone (RSM), or Bluetooth wireless microphone.
In life-threatening or critical situations, the Dispatch Operator can remotely monitor any audible activity
surrounding the targeted radio.

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Chapter 30: Transmit Inhibit

Chapter 30

Transmit Inhibit
The Transmit Inhibit feature allows you to stop all transmission including voice and data. The radio can
receive messages but is not able to reply the acknowledgment request of the received message.
This feature is available for APCO 25 Trunking, Type II Trunking, and Conventional operations for all APX
radios.
You can physically control the transmission of the radio especially during operation in hazardous
environments. An environment is considered hazardous if radio transmission could initiate an explosion
or other dangerous reactions.

30.1
Enabling or Disabling Transmit Inhibit
You can enable or disable Transmit Inhibit using the radio menu or Ignition Sense Line

Procedure:
Perform one of the following actions:
● To enable or disable transmit inhibit, press the TxIn menu item.
● To enable transmit inhibit, turn off the ignition through Ignition Sense Line.
● To disable transmit inhibit, turn on the ignition through Ignition Sense Line.
Result:
If Transmit Inhibit is enabled, your radio shows the following indications:
● A tone sounds.
● The display shows Tx inhibit on.
NOTE: If you press the PTT button, a negative tone sounds.

If Transmit Inhibit is disabled, your radio shows the following indications:

● A tone sounds.
● The display shows Tx inhibit off.
NOTE:
The status of the Transmit Inhibit does not change after the radio powers up.
The TxIn softkey works, only if the Ignition Sense Line is turned on. If the Ignition Sense Line is turned
on, you can always turn on or off the Transmit Inhibition using the TxIn softkey. If the Ignition Sense Line
is turned off, the TxIn softkey is suspended, and the Transmit Inhibition function is always off.
If PTT TX Inhibit is enabled on a multicontrol head and you press PTT on the active Control Head,
pressing any programmable button on the other Control Head causes a continuous low-pitched tone.
This tone is the Talk Prohibit Tone and the display shows Tx inhibit. You can stop this occurrence by
pressing PTT again on the active Control Head.

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30.2
Smart PTT (Conventional Only)
Smart PTT is a per-personality, programmable feature used to keep radio users from talking over other radio
conversations. When Smart PTT is enabled in your radio, you cannot transmit on an active channel.
The following table shows the variations of Smart PTT.

Mode Description
Transmit Inhibit on Busy Channel with Carrier You cannot transmit if traffic is detected on the
channel.
Transmit Inhibit on Busy Channel with Wrong You cannot transmit on an active channel with a
Squelch Code squelch code or (if secure-equipped) encryption
key other than your own. If the PL code is the same
as yours, the transmission is not prevented.
Quick-Key Override Your radio must be programmed to allow you to
use Quick-Key Override. This feature works with
either one of the two above variations. You can
override the transmit-inhibit state by quick-keying
the radio (press PTT button twice within the pro‐
grammed time limit).

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Chapter 31: Dynamic Regrouping (Trunking Only)

Chapter 31

Dynamic Regrouping (Trunking Only)

This feature allows the dispatcher to temporarily reassign selected radios to a particular channel to
communicate with each other.
When your radio is dynamically regrouped, it receives a dynamic regrouping command and automatically
switches to the dynamically regrouped channel. You hear a tone and the display shows the name of the
dynamically regrouped channel.
When the dispatcher cancels dynamic regrouping, the radio automatically returns to the previous zone and
channel.
If you access a zone or channel that has been reserved as a dynamically regrouped mode for other users, you
hear an invalid tone.

31.1
Classification of Regrouped Radios
The dispatcher can classify regrouped radios into Select Enabled or Select Disabled categories.
Select Enabled
Select-enabled radios are free to change to any available channel, including the dynamic-regrouping
channel, once you have selected the dynamic-regrouping position.
Select Disabled
Select-disabled radios cannot change channels while dynamically regrouped. The radio is forced to
remain on the dynamic-regrouping channel.
The Scan and Private Call features are unavailable when your radio is Select Disabled.

31.2
Requesting a Reprogram (Trunking Only)
You can notify the dispatcher when you want to reprogram a new dynamic regrouping assignment.

Procedure:
To send a reprogram request to the dispatcher, press the Rpgm menu item.
Result:
If the dispatcher acknowledges the reprogram request, your radio shows the following indications:
● Five beeps sound.
● The display shows a positive notification.
Your radio returns to the Home Screen.
If the dispatcher does not acknowledge the reprogram request in six seconds, your radio shows the following
indications:
● A tone sounds.
● The display shows a negative notification.

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Chapter 32: Dynamic Zone Programming

Chapter 32

Dynamic Zone Programming

Dynamic Zone Programming (DZP) provides one or more Dynamic Zones to store frequently used channels
for conventional or trunking.
NOTE: Your radio must be programmed for you to use this feature. At least one zone in the radio must
be a nondynamic zone.

32.1
Saving Channels in the Dynamic Zone
Procedure:
1. Enter a dynamic zone by performing the following actions:
a. Press the Zone menu item.
b. Select <# Dynamic Zone Channels> and press Sel.
The radio returns to the Home screen and displays the selected Dynamic Zone Channel.

2. Press the ZnPr menu item.

3. Press Edit.
4. Select List Selection and press Sel.
5. Select the required zone and press Sel.
6. Select the required channel and press Sel.
7. To return to the Home screen, press Exit.

32.2
Deleting Channels in the Dynamic Zone
Procedure:
1. Enter a dynamic zone by performing the following actions:
a. Press the Zone menu item.
b. Select <# Dynamic Zone Channels> and press Sel.
The radio returns to the Home screen and displays the selected Dynamic Zone Channel.

2. Press the ZnPr menu item.

3. Select the required saved dynamic channel and press Del.
4. To return to the Home screen, press Exit.
Result: The Home screen shows <Dynamic Zone Channels>. If the deleted channel is the home channel, the
Home screen shows <Zone Name>”Blank”.

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Chapter 33: Zone-to-Zone Cloning

Chapter 33

Zone-to-Zone Cloning
Zone Cloning clones conventional zones from one radio to another.
You can select the followings zones from a source radio and clone them into a target radio.
● Clone enabled zones
● Dynamic Zones
● Multiple Private Line (MPL)
You can clone the zones by connecting the source radio and target radio with a clone cable. The target radio
must be digital, band, and FCC mandate compatible with the source radio.

33.1
Cloning Zones
Procedure:
1. On the source radio, press the Clon menu item.
2. To select the source zone, press Sel.
If the radio is compatible and connected, the display shows Target radio connected and the zone
clone status.
If the radio is not compatible, the radio displays Target radio incompatible. Press Ok and the radio
returns to the previous screen.

3. To accept the source zones selection, press Next.

One of the following scenarios occurs:
● If you select a single source zone, press Sel to select the target zones for cloning.
● If you select multisource zones, the display shows Confirm target and the automatically
selected target zones and source zones mapping.
● If the selected multisource zones exceed the last clone target zone, the radio displays the
following indications alternatively:

Table 12: Multisource Zones Selection Indications

Models Results
Model 3.5 ○ <#> src zones unselected
○ Sel exceed max tgt zone
○ Protected tgts not supported

4. To begin cloning, press the Clon menu item.

NOTE: If you selected protected target zones, you are required to enter the password.

Result:

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If cloning is successful, your radio shows the following indications:

● A tone sounds.
● The display shows Clone successful and the source zone alias.
If cloning is unsuccessful, your radio shows the following indications:
● A tone sounds.
● The display shows Clone failed.
NOTE: The target radio enters programming mode during cloning and resets when cloning is
completed.

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Chapter 34: Multiple Private Line

Chapter 34

Multiple Private Line

Multiple Private Line (MPL) is a feature that allows user to modify the PL/DPL codes of the current mode by
selecting from a predefined list of codes. For the purpose of accessing different communication sub-groups,
repeaters and others, user no longer need to program multiple channels of the same frequency with different
PL/DPL codes.
The feature supports the following MPL selection Mode:

Table 13: MPL Selection Mode

Selection Mode Description
Dynamic The MPL List selection/functionality is automatically updated (and
active on the radio current channel) as users scroll through the avail‐
able MPL List selections.
Static While users are scrolling through the radio available MPL List selec‐
tions, MPL functionality does not change until a new MPL List is
manually selected.

34.1
Selecting Multiple Private Line
Prerequisites: Ensure that this feature is enabled in the codeplug and the radio is in Conventional Mode.

Procedure:
1. Perform one of the following actions:
● Press the programmable Multiple Private Line (MPL) Side button.

● From the Home screen, tap More.

2. Tap the required MPL.
The Radio Control Widget displays the selected MPL.

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Chapter 35: Multiple Control Head Features

Chapter 35

Multiple Control Head Features

This feature allows your transceiver to control the combinations of control heads on APX Mobile.
You can use the Controller Area Network (CAN) cables to connect in any configuration that does not exceed
131 feet. For further information, refer to the following Installation Manuals:
● APX Mobile Radios and Control Heads Installation Manual, 6878215A01
● APX 8500 Mobile Radio Installation Manual, MN003109A01
● Enhanced Single Band Mobile Radio Installation Manual, MN005720A01
The Multiple Control Head (MCH) feature consists of two modes that can be programmed through Customer
Programming Software (CPS):
● All Active mode
● One Active mode
NOTE: If two or more control heads are connected to the system before enabling the MCH feature in the
CPS, the radio displays Extra CH or CH ID # ERR. Both errors are Fatal.

35.1
Setting the ID of the Initial Control Head
This feature allows you to set up the control head in the Front Panel Programming (FPP) mode. During
the setup, the control heads are defined as Control Head Number 1, Control Head Number 2, Control Head
Number 3, and Control Head Number 4.

Procedure:
1. Turn off the radio.
2. Press and hold the left-most Menu Select button and the Emergency button at the same time.
3. To turn on the radio and the control head, continue to press the two buttons and the Power button.
The radio and the control head are turned on in the FPP mode. The radio displays the ID number of the
control head.

4. To change the ID number of the control head, turn the Multi-Function Knob.
The radio displays Please Wait and the ID number of the new control head.

5. To exit the FPP mode and turn off the radio, press the Power button.
6. To set the ID number for other attached control heads, repeat from step 1 to step 5.

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35.2
All Active Mode
The All Active mode enables all connected control heads attached to the radio to operate concurrently with
each other. When you activate a feature on one control head, the rest of the control heads have the same
activated features and indicators on their respective display.
NOTE: The multiple control head feature allows only control heads of the same type to be connected.
Upon power-up, if a control head of a different type is connected to the radio, the display of all the
attached control heads shows the FATAL error CH mismatch.
When you change the volume on one control head, the rest of the active control heads display the
volume bar. All active control heads display the alias/ID number of the control head that changed the
volume.

35.2.1
Activating or Deactivating Intercom in All Active Mode
The intercom feature allows one control head user to talk to another control head user in a MCH
configuration. At any given time, when a control head being operated has priority for the intercom call, all
other control heads are blocked until the PTT button is released on active control head. This feature only
applies to control heads in the All Active mode.

Procedure:
1. To activate the intercom feature of any of the control heads, press the Intc menu item.
2. To start an intercom transmission, press the PTT button.
All control heads that are attached receives the same intercom call. The display of the control heads
receiving the intercom call shows the alias or ID number of the transmitting control head.

3. To deactivate the intercom feature, press Exit.

The intercom feature also deactivates when you change the mode. If your radio is on an emergency
channel, pressing of the Emergency button or the emergency footswitch button on any control head
also deactivates the intercom feature.

35.3
One Active Mode
One Active mode enables only one control head to be visibly active at a time in a two control head system.
NOTE: In the One Active mode, if more than two control heads are present upon power up, the radio
shows a FATAL error Extra CH on the display of all attached control heads.
The active control head commands the system normally while the inactive control head is in remote mode
with its display shows Remote.
The Volume knob, Dimmer button, Front/Rear (F/R) softkey and Emergency button, MFK, Keypad keys, and
Data button, the Emergency footswitch, and VIP inputs remain active on the inactive control head, while all
other controls are disabled.
The VIP input control head is configurable in the CPS and VIP should be attached to the control head selected
in the CPS.

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Chapter 35: Multiple Control Head Features

Z1
B
ZONE CHAN PWR SQL

REMOTE
C
F/R

Item Description
A Transceiver
B Active Radio
C Non-Active Radio

You can change the command between the two control heads by pressing the Menu Select button directly
below F/R, or the Menu Select button on the keypad microphone.

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Chapter 36: Front Panel Programming

Chapter 36

Front Panel Programming

You are able to customize certain feature parameters in Front Panel Programming (FPP) to enhance the use
of your radio.
The radio can be programmed in two ways:
● Front Panel Programming (FPP) using the front panel controls of the radio.
● Customer Programming Software (CPS), with the radio connected to a PC computer.
There are two methods to program a channel within a zone. Either:
● Select the zone and channel through the radio interface, and then initiate the FPP feature. Or,
● Initiate the FPP feature, and then select the zone and channel.
NOTE: When any of the Rx parameters such as Rx frequency, Rx PL, Rx DPL, and Rx NAC is changed,
FPP automatically copies these Rx parameter values to the equivalent Direct operation (also known as
Talkaround operation) parameters. If you use FPP to change the Rx frequency to be the same as the Tx
frequency and subsequently use the CPS to read then write to the radio, Direct/Talkaround mode will
operate differently from when a receive channel parameter value is changed through FPP. Refer to the
CPS help files for a description of Direct/ Talkaround Mode operation, in respect to a CPS write to the
radio.

36.1
Initiating the FPP Feature
Prerequisites: Remove the universal connector seal or any other accessories attached to the radio.

Procedure:
1. Press the FPP menu item.
2. Perform one of the following actions:
● To program zones that are not password protected and only supported in Federal FPP, press OK.
● To program a set of zones, of which one or more are password protected, enter the password and
press OK.
Result:
For the nonpassword protected choice, the radio displays Radio Param and Zn/Ch Param.
For the password protected choice, the radio displays Password: ********.

36.2
Changing Password (Optional)
Radios from the Motorola Solutions factory are provisioned with a blank password.
Prerequisites: To access the protected channels, press OK when the Enter Old Password prompts you to
change the password.

Procedure:
1. Press EDIT.

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2. Enter the old password.

3. Enter the new password.
4. To accept the entry, enter the new password again.

36.3
Viewing the List of Channel Parameters
Procedure:
1. Press the FPP menu item.
2. Perform one of the following actions:
● To view the unprotected FPP-Enabled zone list, press OK without entering the password.
● To view the entire FPP-Enabled zone list, enter the password and press OK.
NOTE:
If the current zone is FPP-Enabled, your radio displays the current zone. If the current zone is not
FPP-Enabled, your radio displays the unprotected FPP-Enabled zone in the list first.
If unprotected FPP-Enabled zones are unavailable, such as all zones are protected, pressing OK
without entering the password generates a negative indicator tone and remains in the get-
password state.
3. To view the list of channels in the required FPP-Enabled zone, press VIEW.
4. To view the list of channel parameters that are FPP programmable, press VIEW again.
Result: The first programmable channel parameter is shown.

36.4
Editing Channel Parameters
Prerequisites: Perform steps in Viewing the List of Channel Parameters on page 123.

Procedure:
1. Edit channel parameters by using the following options:

Option Actions
Editing Tx or Rx a. To find Tx or Rx, press the Left or Right
navigation button.
b. To modify the Tx or Rx frequency of the
selected channel, press EDIT.
c. Enter the required value.

Editing Tx PL or Rx PL a. To find Tx DPL or Rx DPL, press the Left or

Right navigation button.
b. To modify the TX DPL or Rx DPL code of
the selected channel, press EDIT.
c. Enter the required value.

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Chapter 36: Front Panel Programming

Option Actions
Editing Tx DPL or Rx DPL a. To find Tx DPL or Rx DPL, press the Left or
Right navigation button.
b. To modify the TX DPL or Rx DPL code of
the selected channel, press EDIT.
c. Enter the required value.

Switching between Normal or Invert DPL Oper‐ a. To switch between normal and invert DPL
ation modes, press INVT.

Editing Tx NAC or Rx NAC a. To find Tx NAC or Rx NAC, press the Left or

Right navigation button.
b. To modify the TX NAC or Rx NAC of the
selected channel, press EDIT.
c. Perform one of the following actions when
entering the required value:
● To scroll through A, B, C, 2, multiple
press 2.
● To scroll through D, E, F, 3, multiple
press 3.
● To enter the digits, press 0, 1, 4–9.

Switching among Rx Analog, Mixed, and Digital a. To find Rx Type, press the Left or Right nav‐
Mode igation button.
b. Press EDIT.
c. Select ANALOG, MIXED, or DIGITAL by
pressing the Up or Down navigation button.

Switching between Tx Analog and Digital Mode a. To find Rx Type, press the Left or Right nav‐
igation button.
b. To change the Rx mode of operation of the
selected channel, press EDIT.
c. To switch to MIXED, press the Up or Down
navigation button.
d. Press the Tx Type menu item.
e. To change the Tx mode of operation of the
selected channel, press EDIT.
f. To switch between ANALOG and DIGITAL
modes, press the Up or Down navigation
button.

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Chapter 36: Front Panel Programming

Option Actions
Switching among Narrow, Medium, and Wide a. To find Bandwidth, press the Left or Right
Bandwidth navigation button.
b. To change the bandwidth of the selected
channel, press EDIT.
c. To switch between 12.5 kHz, 20.0 kHz, and
25.0 kHz, press the Up or Down navigation
button.

Editing Channel Name a. To find <chan name>, press the Left or

Right navigation button.
b. To change the name of the selected chan‐
nel, press EDIT.
c. Use the keypad to enter alphanumeric char‐
acters for the channel name.

Editing Zone Name a. To find <zone name>, press the Left or

Right navigation button.
b. To change the name of the selected zone,
press EDIT.
c. Use the keypad to enter alphanumeric char‐
acters for the zone name.
Setting Zone Password Protection On or Off a. To find Protect, press the Left or Right navi‐
gation button.
b. To change the protection status of the se‐
lected FPP-Enabled zone, press EDIT.
c. To switch between password protection
on/off for the selected FPP-Enabled zone,
press the Up or Down navigation button.

Editing the Talkgroup a. To find the Talkgroup, press the Left or

Right navigation button.
b. To change the talkgroup of the current
channel, press EDIT.
c. To edit the talkgroup ID or alias of the cur‐
rent talkgroup, use the numeric keypad.

2. Press OK.

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3. To return to the channel selection menu, press DONE.

NOTE:
Select a Tx PL or Rx PL frequency of zero for Carrier Squelch operation.
Tx Type becomes editable only when Rx Type is set to MIXED and a DVRS Convention System is
not referenced, otherwise it is set to the same mode as Rx Type.
To edit Tx PL, Rx PL, Tx DPL, and Rx DPL, the PL Setting must be set to Disabled.
If the PL setting is set to ALL, Rx or Tx, there is no Edit selection available to change the codes
for Tx PL, Rx PL, Tx DPL, or Rx DPL.
If the PL setting is set to Rx, you can only edit Tx PL and Tx DPL codes.
If the PL setting is set to Tx, you can only edit Rx PL and Rx DPL codes.

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Chapter 37: Radio Lock

Chapter 37

Radio Lock
This Radio Lock feature allows you to lock your radio with a password for security.
The default password is 0123456789. When you turn on your radio for the first time, you must use the default
password to unlock the radio. After successfully unlocking your radio with the default password, your radio
prompts you to change the password to a new one.
NOTE: Change the default password to a new one. You can only proceed when the new password is
confirmed. This feature is applicable to radios with Secure Hardware Encryption.
The new password must be different from the default password. Your service provider determines the
following requirements:
● Number of characters for a password (maximum 10 characters).
● Number of attempts for password entry.
If you exhaust all attempts at entering the correct password, the radio is deadlocked. Restart the radio to start
over.
NOTE:
Depending on the configuration, the radio can carry over the number of attempts remaining even after a
power cycle. If you exhaust all attempts in this configuration, the following occurs:
● The radio remains inhibited.
● All encryptions and secure keys are erased.
If you forget the password, enter ********** to erase all the keys and revert the password back to the
default password.

37.1
Enabling or Disabling Radio Lock (Secure Radios Only)
Procedure:
To enable or disable Radio Lock, press the Logf menu item.
Result:
If the radio lock feature is enabled, the display shows Pswd enabled.
If the radio lock feature is disabled, the display shows Pswd disabled.

37.2
Changing the Radio Lock Password
Procedure:
1. Press the Pswd menu item.
2. Select Unlock Pswd and press Sel.
3. Enter the old password and press OK.
4. Enter the new password and press OK.

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5. Reenter the new password and press OK.

Result:
The password is updated.
If the two passwords do not match, repeat step 3 to step 5.
NOTE: If you enter three incorrect old passwords, the radio exits the password feature. You cannot
access this feature again until you turn the radio off and on.

37.3
Changing the Tactical Inhibit Password
The Tactical Inhibit Password is required for the Radio Stun and Radio Kill features.

Procedure:
1. Press the Pswd menu item.
2. Select Tactical Inh Encode Pswd and press Sel.
3. Enter the old password and press OK.
4. Enter the new password and press OK.
5. Reenter the new password and press OK.
Result:
The password is updated.
If the two passwords do not match, repeat step 3 to step 5.
NOTE: If you enter three incorrect passwords, the radio exits the password feature. You cannot access
this feature again until you turn the radio off and on.

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Chapter 38: Radio Stun

Chapter 38

Radio Stun
This feature allows you to stun another radio by sending an Over-The-Air command using the menu on your
radio. This feature prevents an unauthorized user from using the radio. Once the radio is stunned, a password
is required to reactivate the stunned radio.

38.1
Using Radio Stun
Procedure:
1. Press the Stun menu item.
2. Enter your Tactical Inhibit Encode password and press OK.
3. Perform one of the following actions:
● Select the required ID.
● To go to the last number dialed, press LNum.
● Enter the required ID using the keypad.
4. To initiate the command, press Send.
Result:
If the receiving radio receives the command, the following indications occur:
● Your radio displays Ack received.
● The screen of the receiving radio locks and a password is requested.
If the receiving radio does not have encryption key to decrypt the received encrypted command, your radio
displays Dec fail.
If the receiving radio is turned off or already killed, your radio displays No Ack.

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Chapter 39: Radio Kill

Chapter 39

Radio Kill
This feature allows you to render your radio or another radio inoperable if the radio is misplaced or lost. When
a radio is killed, the display turns blank, and all functions of the radio are not usable.
The killed radio can only be recovered with a special device. Consult an authorized and qualified technician
for details.

39.1
Using Remote Kill to Kill Another Radio
Remote Kill allows you to render another radio inoperable by sending an Over-The-Air command using the
menu on your radio.

Procedure:
1. Press the Kill menu item.
2. Enter your Tactical Inhibit Encode password and press OK.
3. Perform one of the following actions:
● Select the required ID.
● To go to the last number dialed, press LNum.
● Enter the required ID using the keypad.
4. To initiate the command, press Send.
If the receiving radio receives the command, the following indications occur:
● Your radio displays Ack received.
● The screen of the receiving radio turns blank and the killed radio is inoperable.
If the receiving radio does not have encryption key to decrypt the received encrypted command, your
radio display shows Dec fail.
If the receiving radio is turned off or already killed, your radio displays No Ack.

39.2
Using Direct Kill to Kill Your Own Radio
Direct Kill allows you to make your own radio inoperable.

Procedure:
1. Press and hold the Accessory 2-Dot button on the keypad microphone.
2. Press the Orange button until the display turns blank and becomes inoperable.

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Chapter 40: Radio Inhibit

Chapter 40

Radio Inhibit
This feature allows the system administrator to put a radio into a nonfunctional state when the radio is
missing or in an unknown hand. The radio stays in this state regardless of its power changes.
NOTE:
If the radio has Intersystem roaming capability, the system administrator is able to put the radio into a
nonfunctional state when the missing radio roams to another system.
The radio can only be uninhibited by receiving an uninhibited command from the system administrator.

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Chapter 41: Voice Announcement

Chapter 41

Voice Announcement
This feature enables the radio to audibly indicate the current feature mode, zone, or channel assigned to the
user.
The available voice announcement (VA) priority options are:
High
Voice announcement is enabled even when the radio is receiving calls.
Low
Voice announcement is disabled when the radio is receiving calls.
NOTE: If the Voice Announcement field is set to Enabled, after an interruption by a momentary tone one
of the following scenarios occurs:
● If Suppress Replay field is Enabled, voice announcement replays.
● If Suppress Replay field is Disabled, voice announcement turns off.

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Chapter 42: Site Selectable Alerts (ASTRO 25 Trunking)

Chapter 42

Site Selectable Alerts (ASTRO 25 Trunking)

A Site Selectable Alert (SSA) is an Intelligent Lighting indicator with audio alert. The alert is sent to radios at
sites to notify the users when special situations occur.
Your radio supports up to 250 site aliases. Only authorized radios are enabled to send SSA.
NOTE:
The alert alias, alert tone, and alert period are configured in the Customer Programming Software (CPS).
For more information, contact your system administrator.
The SSA alert volume is reduced when voice audio is received at the same time. It is important that the
SSA audio file is created with clear loud audio to ensure audio clarity at reduced levels.

42.1
Sending Site Selectable Alert Notifications
Procedure:
1. Press the SSA menu item.
2. Select Start Alert and press Sel.
3. Use one of the following options:

Option Actions
Sending Site Selectable Alert (SSA) notifica‐ Select the required site alias and press Sel.
tions to a single site
Sending SSA notifications to a single site using a. Select [SiteID Entry] and press Edit.
manual entry
b. Enter the site ID and press OK.

Sending SSA notifications to all sites Select [All Sites] and press Sel.
Sending SSA notifications to all available sites Select [All Avail] and press Sel.

4. Select the required alert alias and press Send.

5. To return to the Home screen, press Exit.
Result:
If the request is successful, your radio displays a positive notification.
If one of the following situations occurs, your radio displays a negative notification.
● The site is not available.
● The site does not exist.
● The radio is out of range, roaming to a foreign system, or in a failsoft situation.
If you are at the site designated to receive this alert, your radio shows the following indications:
● The alert tone repeats periodically.
● The display shows the <Alert Alias> with intelligent lighting on the home screen.

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42.2
Stopping Site Selectable Alert Notifications
Procedure:
1. Press the SSA menu item.
2. Select Stop Alert and press Sel.
3. Use one of the following options:

Option Actions
Stopping Site Selectable Alert (SSA) notifica‐ Select the required site alias.
tions of a single site
Stopping SSA notifications of a single site us‐ a. Select [SiteID Entry] and press Edit.
ing manual entry
b. Enter the site ID.

Stopping SSA notifications of all sites Select [All Sites].

Stopping SSA notifications of all available sites Select [All Avail].

4. Press Send.
5. To return to the Home screen, press Exit.
Result:
If the request is successful, your radio displays a positive notification.
If one of the following situations occurs, your radio displays a negative notification:
● The site is not available.
● The site does not exist.
● The radio is out of range, roaming to a foreign system, or in a failsoft situation.

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Chapter 43: Switching Between Repeater or Direct Operation Button

Chapter 43

Switching Between Repeater or Direct

Operation Button
The Repeater Operation increases the radio coverage area by connecting with other radios through a repeater.
The transmit and receive frequencies are different. The direct or talkaround operation allows you to bypass
the repeater and connect directly to another radio. The transmit and receive frequencies are the same.

Procedure:
To switch between talkaround and repeater mode, perform one of the following actions:
● Press the programmed Repeater/Direct button.
● Press the Dir menu item.

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Chapter 44: Additional Performance Enhancement

Chapter 44

Additional Performance Enhancement

The following performance enhancements are some of the latest creations designed to enhance the security,
quality, and efficiency of the radios.

44.1
ASTRO 25 Enhanced Data
ASTRO 25 Enhanced Data is optimized to handle different message sizes and variable update rates from
different applications of the radio. To improve data channel efficiency and enable denser network traffic, add
Enhanced Data to the Integrated Data system with a software installation.

44.2
Dynamic System Resilience
Dynamic System Resilience (DSR) ensures that the radio system is seamlessly switched to a backup master
site dynamically during a system failure. DSR also provides indications such as failure detection, fault
recovery, and redundancy within the system. DSR also supports mechanisms related to the Integrated Voice
and Data (IV&D), or data centric.

44.3
CrossTalk Prevention
CrossTalk Prevention feature prevents crosstalk scenarios and allows the adjustment of the internal SSI clock
rate of the radio. This reduces the possibility of radio frequency interfering spurs.

44.4
Encrypted Integrated Data
Encrypted Integrated Data (EID) provides security encryption and authentication of Integrated Voice and
Data (IV&D) bearer service. This bridges the communication between the radio and the Customer Enterprise
Network.

44.5
SecureNet
SecureNet allows you to perform secured communications on an Analog or Motorola Data Communication
(MDC) channel. The MDC Over-the-Air Rekeying (OTAR) feature allows you to perform OTAR activities on an
MDC channel.

44.6
Over-the-Air Rekeying
The Over-the-Air Rekeying (OTAR) feature allows the dispatcher to remotely reprogram encryption keys in the
radio after a rekey request.

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Single-system OTAR
This feature allows a radio to be rekeyed by only one Key Management Facility (KMF) or Key Management
Controller (KMC).
Multisystem OTAR
This feature allows a radio to be rekeyed by multiple KMFs. After an initial programming, the radio is able
to seamlessly move to different secure systems associated to a newly selected channel.
NOTE: This feature must be programmed by a qualified radio technician. For more information,
contact your system administrator.

44.7
P25 Digital Vehicular Repeater System
Motorola Solutions offers an MSI Certified APX compatible, third party, P25 Digital Vehicular Repeater
System (DVRS). This provides low-cost portable radio coverage in areas where only mobile radio coverage is
available.
The system sends DVRS firmware and configuration updates over-the-air. The following scenarios occur
during the update:
● If the update is accepted, the display shows Updating DVRS.
● If the update fails, the display shows DVRS updt failed. For more information, contact your system
administrator.
NOTE: Portable subscriber units enabled in the system for Radio Authentication shall be able to
authenticate regardless of whether they are communicating directly on the system or by using a DVRS.
DVRS can also work with SmartConnect to use broadband coverage for the in-vehicle mobile. Portable radios
communicate through the in-vehicle mobile to the system through the LTE, Satellite, or Wi-Fi connection. This
extends the system coverage when you are away from the vehicle.

44.7.1
Accessing the DVRS
Procedure:
Perform one of the following actions:
● To activate or deactivate the DVRS, press the programmed DVRS button.
● To access the DVRS menu display and control, press and hold the programmed DVRS button.
NOTE: You can change the button press type from the DVR configuration.

44.8
Conventional Talkgroup and Radio Scan
Enhancements
Enhancements have been made to the Conventional Talkgroup at the system to improve the Scan feature
operation significantly when multiple agencies are using a single conventional radio frequency channel.
These enhancements allow you to use Selective Squelch to operate on only the subset of talkgroups that are
relevant to the users rather than all talkgroups on the channel.
The enhancements support the following Scan mode:
● Mixed Vote Scan.

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● Standard Conventional Scan.

● Priority Operation.
Up to 30 different talkgroups can be supported using conventional channels. A maximum of four talkgroups
can be supported when Vote Scan channels are being used.
Smart PTT is supported with this enhancement as Smart PTT prevents you from transmitting while other
users are on the channel.
NOTE: User Selectable Talkgroups are not compatible with this Conventional Talkgroup Enhancement.

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Chapter 45: Accessories

Chapter 45

Accessories
Not all accessories are FCC certified to operate with all radio models, band splits, or both. See the radio price
pages for a list of FCC certified accessories or contact your sales representative for accessory compatibility.
See https://www.motorolasolutions.com to know more about the accessories supported by this radio.
NOTE: GPS only antenna is used in either a single band UHF or 700/800 MHz application where the
Public Safety Microphone (PSM) is used with the corresponding PSM antenna. This antenna is only for
GPS reception and cannot be used for receive or transmit operation at UHF, VHF, or 700/800. Do not use
this antenna on the PSM.

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