JOB DESCRIPTIONS

1. Chief Internal Audit

 To ensure that the Board, Chief executive Officer, staff, external auditor, and related
government departments receive the requested financial, accounting and auditing reports on
time.
 To ensure completion of annual internally and externally and satisfactory letters are received
from the auditors (such letter to be mailed directly to Chief Executive Officer and Deputy
CEO/Chief Operating Officer.
 To ensure that financial information system are efficient in serving the needs of the
organization in accordance with the public sector rules and regulations.
 To prepared the replies of external auditor/ Auditor General of Pakistan observations/ advance
pars/ draft paras.
 To attend the meetings of DACs/PACs and submit the point of view of the Authority as per
rules, regulations.

2. Director Programs
 Direct, plan and coordinate the work of the programs staff including supervision and
evaluation, training and team building.
 Organize and attend departmental meetings to maintain effective communication.
 Ensure smooth planning, execution and feedback of all programs activities including the
annual development programs.
 Responsible for the implementation, management, supervision and evaluation of all activities
of the programs in accordance with PSPA standards, board/government directions.
 Remain up-to-date on all modifications to the Board/government guidelines and implementing
the same in a timely and organized manner.
 Compile, maintain and report on the monthly, quarterly and annual programs statistics (both
current sides and ADP).
 Prepare annual report of PSPA programs and their performance.
 Analyze trends in the programs, identifying issues and developing and recommending
solutions to the chief executive officer.
 Implement, manage, supervise and evaluate all activities related to the PSPA programs.
 Develop, implement and evaluate recruitment strategies to support PSPA.
 Responsible for the expansion of the programs forming partnerships where appropriate
 Compile, analyze and report on various trends in the programs
 Periodical contact with current and prospective partners for optimal functioning of existing
and future collaborations.
 Scoping and advocacy for new partnerships, funding and collaborating for opportunities.
 Responsible for the implementation, management, supervision and evaluation of all activities
related to the community access programs and social development programs including skills
development workshops.
 Responsible for ensuring skills development workshops are relevant in topic and targeted for
the appropriate4 audiences
 Identify and form appropriate partnerships for the delivery of workshops and the programs
 Supporting the programs committee and other committees as assigned.
 When appropriate opportunities arise, the director will participate in national and regional
committees.
 Any other responsibilities and functions as time to time assigned by the board, chief Executive
Officer or Deputy CEO of PSPA.

3. Director MIS
 To develop IT and technology strategy, business plans, financial forecasting for IT systems
and operations management.
 Develop standard procedures for IT system of PSPA including purchases, services, security,
disaster recovery, etc.
 Responsible for design, operation, and maintenance of PSPA website, portals and dashboard
to be created for different programs.
 To manage data of different programs of PSPA and make it available for any future
interventions
 To ensure performing operational risk assessments and implement mitigation solutions etc.
 To identify recommend different systems to the PSPA management to meet programs need.
 Responsible for designing and implementing application integration to support new workflow.
 Develop and analyze systems that are to be used by the employees if PSPA
 Develop strategies that are to be used in implementation of software and hardware systems.
 Responsible for maintenance of the computer systems and make sure that all the departments
are functioning properly.
 Responsible for negotiation and administration of service agreements/contracts with vendors.
 Provide training and necessary assistance for the employees involved in implementation and
maintenance of the IT system.
 Develop different systems for PSPA like MIS, ERP etc.
 To ensure the security of an organization’s network and electronic documents.
 Any other assignment assigned by the Chief Executive Officer or Deputy CEO/COO of PSPA.
 For any other responsibilities and functions as time to time assigned by the Board, Chief
Executive Officer or Deputy CEO of PSPA.

4. Director Cash Transfer Programs

 Analyze in advance and report the humanitarian and sustenance needs of the people of Punjab
in view of natural and man-created hazards and provide clear and detailed recommendations
for intervention
 Develop appropriate targeting criteria and mechanism to ensure the needs of identified
vulnerable groups are met.
 Plan and implement food security and livelihood activities such as:
 Assessment and surveillance interventions
 Cash based interventions
 Food aid or other in-kind interventions
 Income generating activities and interventions
 Exit strategies and graduation interventions
 Research innovative interventions to fight hunger
 Manage a food security and livelihood team for implementation and achievement of fixed
results.
 Ensure monitoring of food security and livelihood projects (field visits, regular programme
monitoring, budget forecast, staff evaluation and training, donors reports, monthly reports etc.)
 Organize and facilitate training sessions for technical teams and assisted communities.
 Liaise with local authorities, research institutes and partner organization, NGOs, government
bodies and clusters at base level.
 Coordinate with other departments (food, housing and public health engineering, education,
health, social welfare, labour welfare zakat & usher, women development etc.) and support
departments.
 Run specialized programmes of PSPA such as Khidmat Card initiative and similar future
programmes to ensure the income support and social protection of low-income people in
Punjab.
 Perform any other official functions as assigned by CEO or other senior management of PSPA.

5. General Manager Cash Transfer Program (CTP)

 Implement Cash Transfer Programs (CTPs) of the PSPA and ensure successful distribution of
payments
 Analyze current social protection policies and initiatives and identify gaps where new
conditional cash transfer programs may be needed
 Develop program proposals to identify potential program options for enhancing the coverage
and effectiveness of social conditional cash transfer programs in the Punjab
 Provide suggestions for improving the design of the current cash transfer programs in the light
of monitoring and evaluation findings
 Identify best practices and lessons learnt for improving the cash-based initiatives of PSPA
 Support the field teams of PSPA/partner departments in the identification and assessments of
beneficiaries of the project according to eligibility criteria
 Ensure all grievances related to cash transfer programs are addressed
 Serve as the focal person for PSPA’s implementing partners; maintain cordial and constructive
relations, and ensure regular meetings and coordination
 Ensure that effective systems are in place to monitor compliance with the conditionality of
CCT programs
 Directly monitor the implementation of cash transfer programs as well as using monitoring
information provided by M&E section and proposing mid-course corrections
 Support in managing data of the beneficiaries and payments in collaboration with
MIS/Finance/M&E Departments
 Any other task assigned by the PSPA management

6. General Manager MIS

 The General Manager (MIS) will function as General Manager IT and will responsible for
overall IT infrastructure, development & service delivery.
 He will ensure Management of IT Infrastructure including Servers, Network, Secure
connectivity, Disaster Recovery and Risk Management.
 He will manage development and operation of MIS including requirement analysis, change
management, design & coding, database design, development & migration, web services &
dashboard/ repots.
 He will manage procurement of hardware & services.
 He will supervise IT & Development team.
 He will assist Director MIS in development of policies, SOPs, Guidelines and in the delivery
of MIS functions & service.
 He will manage database queries, updating, backup and advance reporting.
 For all other tasks as assigned by the Board, Chief Executive Officer and other seniors.

7. Manager System Analyst

 To provide technical expertise and recommendations in assessing new IT software projects
and initiatives to support and enhance our existing Microsoft based systems.
 To provide application support and enhancements to existing applications.
 To defines system requirements, priorities, and viable alternatives.
 To troubleshoot technical issues and identify modification needed in existing applications to
meet changing user requirements.
 To analyze data contained in the PPA database and identify data integrity issues with existing
and proposed systems and implement solutions.
 To ensure maintenance and safety of PSPA data/record.
 To discharge any other responsibilities and functions as time-to-time assigned by the seniors.
8. Manager Unconditional Cash Transfer (UCT)
 Manager People with Disabilities (PWDs) and other relevant programs, ensuring an
appropriate and effective response to the beneficiaries needs.
 Ensure delivery of a secure and accountable cash assistance programme that reaches the most
vulnerable people and their families.
 Support advocacy activities to ensure the needs of people are understood and addressed by
BOP and Zong involved in the responses.
 Ensure effective collaboration with and support to local partner organizations.
 Support and oversee the development of high quality proposals to donors (private and
institutional).
 Ensure appropriate security policy and procedures are implemented to ensure the safety of the
transfers and the organization’s assets.
 Cooperate with communication team to ensure effective public communication on the
programme.
 Develop and document appropriate mechanism for unconditional cash transfers, ensuring that
transfers adhere to PSPA’s policies and procedures and that effective, transparent accounting
procedures are in place.
 Establish and maintain transparent, functional relationships with target communities.
 Ensure daily activities at the field level follow implementation guidelines.
 As appropriate and necessary, mediate any conflicts between beneficiaries and PSPA.
 Develop implementation guidance on family selection criteria for participation in UCT.
 Perform other related duties, projects, and assignments as requested.

9. Manager Coordination
 Develop & Institute SOPs for the use of IT, Email & Equipment across departments and
projects.
 Act as link between end users and higher level support
 Collaborate with other professionals to maintain standards and functionality
 Coordinate with internal & external entities for sharing of data & information, ensuring data
related SOPs implementation; keep record of data incoming & outgoing.
 Responsible for MIS Wing related documentation, record keeping, communication, meetings
management, taking minutes, dissemination, and follow-ups.
 Supervise system support and data entry/digitization teams.
 Coordinate with Contact Center/Call Center, Infrastructure, communication services provider,
and other vendors for SLAs.
 Conduct surveys, prepare IT related procurement documents (Tenders, RFPs, TORs) and
service agreements/MOUs etc.
 Assist General Manager MIS in preparation of annual budget, planning documents,
presentations & reports.

10. Manager Legal

 Give accurate and timely counsel to executives in a variety of legal topics (labor law,
partnerships, international ventures, corporate finance etc.)
 Collaborate with management to devise efficient defense strategies against legal bindings.
 Specify internal governance policies and regularly monitor compliance.
 Research and evaluate different risk factors regarding business decisions and operations.
 Apply effective risk management techniques and offer proactive advise on possible legal
issues.
 Communicate and negotiate with external parties (regulators, external counsel, public authority
etc.), creating relations of trust.
 Draft and solidify agreements, contracts and other legal documents to ensure the authority’s
full legal rights.
 Deal with complex matters with multiple stakeholders and forces.
 Provide clarification on legal language or specifications to everyone in the organization.
 Maintain current knowledge of alterations in legislation.
 Drafting and vetting of MOA, MOU, Bank guarantee, Indemnity Bonds if any, Undertakings
and authority letters, vendor contracts, etc.
 Drafting and Vetting of all legal documents and co-ordination with the panel of lawyers to
ensure documents are legally sound.
 Management of all legal cases and represents PSPA on court hearings.
11. Manager Audit
 Identify risk and manage
 Produce report highlighting issues and providing potential solutions
 Active engagement with senior staff to gain a good understanding of the business
 Supervise, coach and develop junior members of staff within teams
 Ensure compliance with internal (audit methodology and risk management) and external
(regulatory) requirements.
12. Manager Database
 Plan, design and develop databases.
 Database Administration.
 Backup & Recovery.
 Disaster & Recovery Planning.
 Query Processing
 Custom Reports, Analytics & BI.
 Data Migration Strategy & Implementation.
 Disaster Recovery Planning.
 MS Data Quality Services.
13. Enrollment Officer
 Design enrollment and graduation model(s) for all social protection initiatives for PSPA,
process flows, and implementation plans to execute graduation programs to the identified
beneficiaries.
 Prepare TORs for enrollment of the beneficiaries in the programs.
 Prepare all type of contracts pertaining to the enrolment.
 Generate data of eligible beneficiaries and provide it to Partner organization(s) for the
execution of the programs.
 Supervise the establishment of enrollment centers.
 Supervise the distribution of benefits to the beneficiaries.
 Coordinate with Partner organization(s) on enrollment process.
 Coordinate with MIS Department for day-to-day troubleshooting during the enrollment
process.
 Prepare enrollment & Graduation manual(s) of PSPA programs as and when required.
 Discharge any other responsibilities and functions as time to time assigned by the seniors.

14. Audit Officer

 Plan and perform operational and financial audits.
 Oversee operation of the finance department, set goals and objectives, and design a framework
for these to be met.
 Prepare audit checklists for effective and timely completion of Audit.
 Ensure that the audit programs are comprehensive, i.e. coverage of all activities of the function
under audit.
 Develop recommendations and reports, based on audits.
 Conduct compliance & follow up review of implementation f audit recommendations.
 Provide financial reports and interpret financial information to managerial staff whole
recommending further courses of action.
 Prepare periodical reports/statements.
 Maintain financial files and records.
 Help / Support Finance Department (PSPA) to prepare Financial Manual.
 Discharge any other responsibilities and functions as time to time assigned by the seniors.

15. Project Officer

 Execute, manage & implement CCT/UCT programs as per approved policy and propose
program improvements.
 Ensure record maintenance and completion of requisites for registration of beneficiaries and
release of payment.
 Ensure verification and authentication of information provided to the competent authority.
 Support in establishing systems and procedures for conditional/unconditional cash transfer
initiatives of PSPA.
 Coordinate with other departments in order to ensure circulation of program related basic
information and updates.
 Review and Map conditional/unconditional cash transfer programs in Punjab.
 Analyze systems and identify weak areas in conditional/unconditional cash transfer programs
and propose improvements.
 Support and facilitate in planning, designing, organizing and effectively delivering
conditional/unconditional cash transfer initiatives.
 Act as Grievance Redressal Officer (GRO) to handle grievances recorded in GRS.
 Design and implement a system to monitor, assess and evaluate conditions in CCT programs.
 Prepare and submit periodic progress reports as and when required.
 Prepare CCT/UCT manual(s) of PSPA programs as and when required.
 Discharge any other responsibilities and functions as time to time assigned by the competent
authority.
16. Procurement Officer
 Coordinate with respective departments to develop, monitor and implement need based
Procurement Plan ensuring timely completion of all procurement activities.
 Assist technical teams at PSPA with development of generic and policy compliant TORs and
specifications; as relevant
 Conforming to guidelines for preparation and issuance of various documents required at
different stages of procurement cycle e.g. EOIs, IFBs, RFPs, bid documents, evaluation
reports, minutes of negotiations, contract award, contracts, and various internal processing
documents required to facilitate decision making.
 Identify appropriate methodology for a given procurement.
 Maximize efficiency of procurement cycle by providing strategic expert advice and
implementing necessary controls ensuring transparency cost effectiveness and soundness of all
procurements carried out under the programme.
 Address all matters associated with procurement of goods/services e.g. taxation, duties
clearance etc.
 Monitor the progress of procurement activity with respective different departments within
PSPA.
 Ensure quality of procurement deliverables according to laid down specification of procuring
goods / services with assistance from technical teams.
 Develop appropriate procedures, controls, checks, rules, etc. preventing frauds, pilferage etc.
in the procurement process.
 Act as key liaison person in coordinating capacity building initiatives with outsourced firms.
 Prepare training modules and provide training to the relevant staff, enabling them to comply
with contemporary tools/methods of procurement of goods and services.
 Coordinate the procurement link on PSPA’s website in conjunction with MIS department in
order to ensure that all procurement plans, procurement opportunities are uploaded and are
available for prescribed duration and cause uploading of contract award details.
 Assist various audit/ex-post review outfits in performance of their tasks by ensuring that
procurement documents are efficiently filed and provide complete track of procurement cycle.
 Any other task assigned by General Manager Admin &HR.

17. Data Analyst

 Acquire data from primary or secondary data sources and maintain databases/data systems.
 Identify, analyze, and interpret trends or patterns in complex data sets.
 Work closely with management to prioritize business and information needs.
 Prepare reports and projections based on this analysis.
 Analyze and review beneficiary data, geospatial databases & financial information and
forecasts.
 Develop BI dashboards & analytical reports.
 Prepare data summaries and visualization.

18. Software Engineer/Developer

 Plan analyze, design and develop, maintain, test & evaluate, software & systems.
 Gather & document requirements.
 Design solutions.
 Prototyping & Wireframing.
 Solution Development.
 Quality Assurance.
 Participate in the all phase solution development across multiple projects
 Prepare technical reports, manuals and documentation