CYCW iCYFS Term
CYCW iCYFS Term
Job purpose
The Child and Youth Care Worker (CYCW) works within the Child Youth and Family Services Program
(CYFS) at The Boys and Girls Clubs of Central Vancouver Island (BGCCVI) providing services and support
to participants referred to the program from the Ministry of Children and Family Development.
The CYCW provides emotional support and coaching to adults, youth and/or children. Services include
behavioral stabilization, social skill development, connecting participants and their families to
community resources and parent education. Work with participants can occur on a one to one basis
and/or in small group environments. The Child and Youth Care Worker assists participants in identifying,
understanding, and overcoming personal/family problems, and in establishing and achieving realistic
goals for service that are combined with goals put forward by the referring individual.
Diversion and Intervention programs utilize strategies designed to intervene with at-risk or
identified individuals to reduce or eliminate identified concerns. Within the Child welfare
fields, examples include alternative response, differential response or multiple response
systems.
Intervention programs target persons who are exhibiting early signs of identified programs
and are at risk for continued or increased problems.
• Meet with participants, prepare case histories and obtain background information. Assesses the
participant’s suitability for the CYFS Program and make referrals to other suitable programs
within the BGCCVI and/or outside agencies in the community.
• Assists the case management team to identify participant needs, concerns and strengths.
Provides input to the development of participant goals and objectives.
• Monitors participant’s progress and evaluates their identified outcomes on an ongoing basis.
Recommends changes or improvements to child/family program plans through Assessment,
Interim and Discharge reports.
• Recognizes potential crisis situations, analyzes such situations accurately, develops strategies to
deal with such situations, and informs the program coordinator when such incidents arise.
• Provides emotional support and feedback to participants (and their families). Assists
participants in attending appointments and provides transportation when necessary.
• Teaches and role models life skills and behaviour management to participants and their
caregivers. Serves as a positive role model to all program participants.
• Facilitates physical, recreational, social and educational activities one on one and in small
groups.
• Maintains all necessary participant and program reports and statistics. Is skilled in utilizing
computer client information systems and ensures that all required documentation is accurate
and complete.
• Identifies social, economic, recreational, and educational services in the community that will
meet participant needs. Maintains liaison with other agencies, professionals, government
officials, and the community.
• Performs other related duties as required.
• Personnel have skill and knowledge in evidence informed/evidence based theory and practice in
diversionary alternatives
• Two or more specified strategies are utilized in services with each participant
• Utilizes a plan or written logic model to guide the programs approach to service delivery
• Engages in community collaboration and is knowledgeable about referral process
Qualifications
Education
• A degree in Social/Human Services or a combination of education and experience is required
for this position.
Experience
• At least one year’s previous work experience in a similar environment is required. Previous
direct program delivery experience in the community social services sector with a
demonstrated working knowledge of a specific community based program and related
provincial and community support is required.
Personal Characteristics
• Outgoing personality and capable of establishing rapport with hard to reach participants
• Strong boundaries both personally and professionally
• Open-mindedness and flexibility with approach and ideas
• Self-awareness including personal triggers and self-care strategies
Working conditions
This position requires the ability to work in a stressful environment often dealing with clientele in crisis
situations brought about by social and family problems. The ability to function independently frequently
under pressure while managing multiple priorities and tasks, including emergency situations is an
ongoing expectation of this position.
This position requires the CYCW to have access to a safe and reliable vehicle. The position also requires
regular transportation of clients. As a result the CYCW must present and maintain a clean driver’s
abstract.
Direct Reports