Int Business ELM B1
Int Business ELM B1
Block
1
AN OVERVIEW OF INTERNATIONAL BUSINESS
UNIT 1
International Business and Globalization 1-15
UNIT 2
International Trade Theories and Application 16-44
UNIT 3
Country Differences 45-71
© The ICFAI Foundation for Higher Education (IFHE), Hyderabad,
April, 2022. All rights reserved
No part of this publication may be reproduced, stored in a retrieval system, used in a
spreadsheet, or transmitted in any form or by any means – electronic, mechanical,
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Foundation for Higher Education (IFHE), Hyderabad.
ii
COURSE INTRODUCTION
International business refers to business activities that involve the transfer of resources,
goods, services, knowledge, skills, or information across national boundaries. Companies
operating in international markets function in a highly competitive environment and require
strategies that differentiate their products and enhance their perceived value, while
reducing production costs. Traditionally, many such companies have confined much of
their value adding activities to their home countries. Alternatively, they may duplicate
some value chain activities such as production and sales and service in individual countries.
Companies operating internationally face conflicting pressures. They need to offer their
product at competitive prices, and at the same time, tailor it to suit local needs. To bring
down prices, they may be forced to standardize the product and operate from a single
location.
International businesses face several challenges when setting up facilities internationally.
The barriers to international trade pose a major threat while entering foreign markets. In
addition, the cultural differences and Multinational Enterprise (MNE’s) relationship with
the governments of the home country and the host country also play a major role while
conducting international business.
As an MNE grows internationally the tools of international financial analysis is apparent.
This helps the MNE in taking key financial decisions. Pressures from local competition for
customization and price competition from international competitors with low-cost
production bases pose a challenge to international companies. These companies have to
choose between standardizing products, manufacturing at a low- cost location and passing
the cost advantage to customers, and setting up plants in different countries for customizing
products, regardless of the high costs that may be involved.
International Business addresses these challenges when a company attempts to go beyond
its home markets and compete globally.
This edition has added a large number of contemporary examples and deleted old examples
and exhibits. It has simplified the language and text layout to make it more readable.
iii
BLOCK 1: AN OVERVIEW OF INTERNATIONAL BUSINESS
The first block to the course on International business gives an overview of international
business. The block contains three units. The first unit gives an introduction of international
business and globalization. The second unit deals with trade theories and their application
in international business and the trade barriers that hinder international business. The third
unit discusses the country differences in the cultural, political, and legal environmental
contexts.
The first unit, International Business and Globalization introduces the concept of
globalization and its importance. The unit discusses the benefits and threats of
globalization. It then goes into explaining the link between globalization and international
business. It finally discusses the motives for carrying out international business.
The second unit, International Trade Theories and Application discusses the major theories
of international trade. It finally discusses different types of trade barriers i.e. tariffs and
quantitative restrictions (including non-tariff barriers, quotas, and export controls). The
barriers to trade in service are also discussed.
The third unit, Country Differences defines culture and its significance in international
business. It then explains how language and religion create opportunities and difficulties
for Multinational enterprises (MNEs). It then goes on to explain the key classifications of
national cultures. It then defines corporate culture and explains other layers of culture. It
also discusses key cultural issues. The unit then explains the political environment in which
the MNE operates. It then explains MNE’s relationship with the governments of the home
country and the host country. The unit finally discusses the legal environment in which the
MNE carries out its operations.
iv
Unit 1
International Business and Globalization
Structure
1.1 Introduction
1.2 Objectives
1.3 Concept of Globalization
1.4 The Face of Globalization
1.5 Globalization and International Business
1.6 International Expansion
1.7 Summary
1.8 Glossary
1.9 Self-Assessment Test
1.10 Suggested Readings/Reference Material
1.12 Answers to Check Your Progress Questions
“We must create a kind of globalization that works for everyone... and not just
for a few.”
- Nestor Kirchner; Former President of Argentina
1.1 Introduction
In modern times, globalization has become a key buzzword. While globalization
may have a different meaning to every individual, its manifestations are found
around everyone.
Globalization of business is largely seen as creation of wealth that would benefit
nations and individuals worldwide. International business by forging a network
of global links around the world engages in international trade and investment.
This unit will discuss the concept of globalization and its importance. The unit
then discusses the benefits and threats of globalization. It then goes into
explaining the link between globalization and international business. It finally
discusses the motives for carrying out international business.
1.2 Objectives
By the end of this unit, you should be able to:
Outline the concept of globalization and its importance.
Discuss the benefits and threats of globalization.
Describe the link between globalization and international business.
Identify the different motives for carrying out international business.
Unit 1: International Business and Globalization
2
Block 1: An Overview of International Business
Example
Monsanto holds patent for several genetically modified agricultural seeds
globally. One of its patented seed is Bt Cotton seed which it supplies to seed
companies and farmers worldwide including India. In 2017 National Seed
Association of India offered to mediate between Monsanto and its sub licensees
of Bt Cotton seeds in India in the dispute over the matter of trait value.
Contd….
3
Unit 1: International Business and Globalization
These arguments are only partially accurate. The WTO may have assumed the
role of a conflict resolution that was earlier the domain of bilateral negotiations
but international trade is very much a government-to-government domain.
1.4.3 Globalization and the Environment
Another significant concern against globalization is that it comes at the expense
of the environment. Environmentalists often complain that firms relocate their
operations mainly to escape the tough rules of pollution in their home country, an
argument titled as “lowest common denominator” or “the race to the bottom”.
This argument is too partially true. Though some firms focus on lowering costs
regardless of their environmental responsibilities, others adhere strictly to the
codes of environmental protection. For instance, Dow Chemical, have been
credited with environmental cleanup in Eastern Europe and former East
Germany. Further, the truth is that for most of the organizations, environmental
standards are just one the many criteria used in determining their location and
investment decision.
Example
In early 2018, Unilever found itself in immense pressure over its use of plastics.
It was also named as the most responsible firm for plastic pollution in India,
Philippines and Indonesia. Unilever took three strategic targets to address the
issues. First, it resolved to ensure that all of its agricultural materials come from
sustainable sources by 2020. Secondly, it will eliminate single use plastic
packaging material to the extent possible by 2025. Lastly, it will become
carbon positive by 2030.
Unilever using plastic materials for packaging is polluting the environment.
The resolve undertaken by the company signifies its commitment towards
environment.
Source: ICFAI Research Center
4
Block 1: An Overview of International Business
trade benefits all participants and globalization is correlated with higher economic
growth, this however, may not console an employee who loses his/her job as a
result of foreign competition. Globalization is not the only factor that influences
wage levels and job loss, research indicates that technology puts downward
pressure on the wages of unskilled labor. The globalization challenge is to
maintain a balance between public interest to those suffering its consequences in
the short range.
Globalization is linked with other potential negative repercussions. Global capital
flow makes less regulated emerging economies such as Argentina, Thailand, and
Mexico vulnerable to volatilities of foreign exchange markets or international
capital.
Globalization also exposes national economies to the global economy
uncertainties; ironically the open economies are vulnerable to a global slowdown.
However, the global economies also have the most even income distribution.
Therefore, the benefits and hardships are shared by all segments of the society.
A balanced view of globalization acknowledging both its bright and dark sides
are called for, in order to derive constructive solutions to the debate of foreign
trade and investment. If the globalization infrastructure is developed in a better
way, globalization can offer advantages to participating economies, rich or poor.
Globalization infrastructure concerns market efficiency and institutional
frameworks that support fair transactions of product or services and streamline
flows of capital labor, commodities, knowledge, and information. The WTO,
World Bank, and the International Monetary Fund (IMF) play a major role in
facilitating the globalization infrastructure.
Finally, a balanced view of globalization needs recognition that it is just one of
the factors that affect the well-being of a population.
Example
After seven years of negotiations to create the world’s largest free trade region,
India in November 2019 closed the door for the time being on the Regional
Comprehensive Economic Partnership (RCEP). India runs a large trade deficit
with RCEP countries and was looking for specific protection for its industry
and farmers from a surge in imports, especially from China. India opted out of
RCEP stating that joining the deal in its current form would have adversely
affected its national interest.
This is one example of a balanced approach to globalization. The
globalization challenge is to maintain a balance between public interest to
those suffering its consequences in the short range. Being a member of RCEP
would allow other members unrestricted access to Indian market adversely
affecting the farm and small industrial sector.
5
Unit 1: International Business and Globalization
Activity 1.1
The US auto industry opened its market for foreign players to enter the market.
The market saw emergence of Japanese and German car makers. The
innovative designs of Japanese and German automakers encouraged
consumers to buy their cars. This resulted in the US auto industry incurring
losses. Moreover, many Americans had lost their jobs since the auto industry
was not selling cars and hence the production had to be cut down. Identify the
reasons due to which the US auto industry incurred losses and resulted in loss
of American jobs.
Answer:
6
Block 1: An Overview of International Business
and Honda started their operations in the domestic market before they began to
export to other countries. As their operations grew in magnitude they decided to
set up their facilities in other countries mostly in the US. “Companies or
individuals that actively invest and operate in another country without a home
base are called international entrepreneurs.” They may set up new international
ventures abroad and operate them using their experience, expertise, flexibility,
and networks. For instance, many investors in Hong Kong do not have any home
base in Hong Kong but are active in mainland China where they have their trade
and investment activities.
Though international business is often considered as an extension of domestic
business, it significantly differs from the latter due to differences in operational
nature and environmental dynamics. Environmentally, the diversity existing
between countries regarding their interest rates, currency, inflation, cultures,
customs, accounting practices, business practices, political stability, laws, and
government regulations are among the many reasons for the complexity of
international business. Hence international business is perceived to be riskier than
domestic business. For instance, variations in currency, interest rates, taxation,
and inflation among different nations have an impact on the profitability of an
international firm. For a firm that borrows and invests in a foreign country, higher
tax rates, interest rates, and inflation rates mean high operation costs and low
profitability. On the other hand, for a firm that deposits money in a foreign bank,
high rates of interest mean a high return. The clash in cultures is not rare in
international business. For instance, when a general manager of US-based
Tropical Food Ltd. visited Madagascar to seek opportunities to import spices to
the US, he had a culture shock while understanding the workings of the society.
Example
IKEA of Sweden opened its first store in India in August 2018 at Hyderabad.
The 400,000 sft outlet of Ikea is a Rs. 1000 crore bet by the company for its
India operations. The store was opened after 12 years of study conducted by
the company. Ikea also partnered with local start up Urban Clap and hired 150
staff to offer paid delivery and assembly options for its products.
Ikea was concerned that the absence of a strong do-it-yourself culture in India
could impede acceptance of Ikea’s traditional model of self-assembling
furniture. Hence in order to address this they tied up with Urban Clap to offer
this service in addition to recruiting additional staff for this purpose.
Source: ICFAI Research Center
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Unit 1: International Business and Globalization
In general, the motivations for carrying out international business include market
motives, economic motives, and strategic motives. The motives vary from one
business activity to another, producing several motivations for the international
firm with a wide scope of activities in different parts of the world.
1.6.1 Market Motives
Example
British fashion clothing brand Superdry is set to nearly double store count in
India over the next three years, adding over 30 stores in the market that it
entered in 2012, through a franchise partnership with Reliance Brands Ltd, part
of Reliance Industries.
Contd….
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Block 1: An Overview of International Business
As of July 2019, Superdry that sells T-shirts, lowers, jackets and accessories
for men and women has 35 stores in the country. Superdy’s motive can be
considered as an example of an offensive motive that involves seizing market
opportunities in foreign countries through investment or trade.
Source: ICFAI Research Center
A defensive motive protects and holds the market power or competitive position
of a firm from threats such as domestic rivalry or changes in government policies.
Dell made investments in Europe, Africa, Asia, and Latin America due to the
strong competition in the US.
Example
HBR online in its article dated 29th June 2021 has published an article on five
international business examples. The article mentions the most successful
mobile manufacturing company Apple. The company opened its first
international location in Tokyo, Japan after saturating the American market.
The company has adopted a strategy of market expansion to overcome
competition and attract creative audiences around the globe through its
technology. This is an example for defensive market motive adopted by Apple
in its international expansion.
Source: ICFAI Research Center
Example
In an interview on 6th September 2019 to CNBC-TV18's Rituparna Bhuyan,
Tara Joseph, president of the Hong Kong unit of American Chamber of
Commerce, said that US brands want to see India as a manufacturing hub after
the government relaxed foreign direct investment (FDI) policy in single brand
retail and contract manufacturing. Around 20 top American high-end apparel
companies that own brands like Tommy Hilfiger, Arrow, Ralph Lauren and
Calvin Klein want to set their manufacturing units in India.
Indian labour is skilled and available at relatively cheaper cost. With
Government doing a policy rejig the International firms want to capitalise on
it for economic motives.
Source: ICFAI Research Center
9
Unit 1: International Business and Globalization
Example
Livemint dated 16th August 2021 has reported that the Middle Eastern energy
firm is discussing the purchase of a roughly 20% stake in the Reliance unit for
about $20 billion to $25 billion in Aramco’s shares. This would help Reliance
lock in a steady supply of crude oil for its giant refineries and make the Indian
company a shareholder in Aramco and would give Reliance a stake of around
1% in the world’s biggest energy company. RIL top officials have stated that
this is a strategic move by the company in its international expansion. This is
a vertical integration involving different countries adopted by RIL for its
benefit.
Source: ICFAI Research Center
Example
In August 2019 global oil major BP entered into an agreement with Indian
conglomerate Reliance Industries by forging a fuel retailing joint venture to
capitalize on rising demand in Asia’s third-biggest economy. The new venture
will take over Reliance’s 1,400-plus retail fuel stations and its aviation fuel
business spread across 30 Indian airports. The plan is to expand its retail fuel
network to up to 5,500 sites over five years. BP, which operates gas stations
and convenience stores across 18 countries with more than 18,700 sites, had
previously obtained permission from the federal oil ministry to enter India’s
fuel marketing and aviation business on its own. BP is strategically entering
the Indian market to get the benefits of large retail market.
10
Block 1: An Overview of International Business
11
Unit 1: International Business and Globalization
1.7 Summary
For consumers, globalization may mean more choices, reduced prices, and an
indistinct national identity for products and services. Globalization has its
winners and losers, and it allegedly comes at the cost of poorer nations.
A common complaint against globalization is that it deprives nations of their
sovereignty. The globalization challenge is to maintain a balance between
public interest to those suffering its consequences in the short range.
International business refers to business activities that involve the transfer of
resources, goods, services, knowledge, skills, or information across national
boundaries.
In general, the motivations for carrying out international business include
market motives, economic motives, and strategic motives.
12
Block 1: An Overview of International Business
1.8 Glossary
International business: International business refers to business activities that
involve the transfer of resources, goods, services, knowledge, skills, or
information across national boundaries.
International entrepreneurs: Companies or individuals that actively invest and
operate in another country without a home base are called international
entrepreneurs.
International investment: International investment occurs when the company
invests resources in business activities outside its home country.
International trade: International trade takes place when a company exports
goods or services to buyers (importers) in another country.
Risk: Risk refers to unpredictability of operational and financial outcomes.
Uncertainty: Uncertainty refers to the unpredictability of environmental or
organizational conditions that affect firm performance.
13
Unit 1: International Business and Globalization
Additional References:
14
Block 1: An Overview of International Business
6. (b) Risk
Risk refers to unpredictability of operational and financial outcomes.
7. (a) Uncertainty
Uncertainty refers to the unpredictability of environmental or
organizational conditions that affect firm performance.
8. (c) Strategic motives
In general, the motivations for carrying out international business
include market motives, economic motives, and strategic motives.
9. (a) Strategic
By participating in international business, firms gain strategic benefits
such as technological leadership, competitive position, loyalty.
10. (d) Defensive
Market motives can be offensive or defensive.
15
Unit 2
International Trade Theories and Application
Structure
2.1 Introduction
2.2 Objectives
2.3 International Trade Theories
2.4 Types of Trade Barriers
2.5 Summary
2.6 Glossary
2.7 Self-Assessment Test
2.8 Suggested Readings/Reference Material
2.9 Answers to Check Your Progress Questions
“You cannot have free global trade with highly restrictive, regulated domestic
markets”.
- Alan Greenspan; American Economist
2.1 Introduction
The previous unit discussed the concept of globalization and its importance. The
unit then discussed the benefits and threats of globalization. It then explained the
link between globalization and international business. It finally discussed the
motives for carrying out international business.
There are two schools of thought on international trade. One school favors free
trade while the other advocates protectionism. Advocates of protectionism argue
that it is necessary to protect the home industry from foreign competition. Under
protection, it would be easy to establish an industry in a country. If the industry
is at an infant stage, it needs to be protected from well-established competitors
who are already producing on a large scale. But, according to free trade advocates,
free trade allows the growth of exports in a country.
This unit will discuss the major theories of international trade. It finally discusses
different types of trade barriers.
2.2 Objectives
By the end of this unit, you should be able to:
Discuss the major theories of international trade.
Explain the tariff barriers and non-tariff barriers.
Unit 2: International Trade Theories and Application
17
Block 1: An Overview of International Business
Table I
In the US 3 tons of soybeans or 2 bolts of cloth can be produced with one unit of
input. Hence 3 tons of soybeans have the same price as 2 bolts of cloth. However,
since China can produce 1 ton of soybean with one unit of input that can produce
4 bolts of cloth, I ton of soybean should cost as much as 4 bolts of cloth. The US
has an absolute advantage is soybean production (3 to 1). China has absolute
advantage in cloth making (4 to 2).
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Unit 2: International Trade Theories and Application
In this situation would it pay for both the countries? This question was answered
by a 19th century English economist, David Ricardo in his 1817 book On the
Principles of Political Economy and Taxation. According to him, both the
countries would benefit from trade even if one was more efficient in production
of all goods. Thus, this is “the comparative advantage of a nation in producing a
good relative to other nation that determined international trade flows.”
To understand the concept of comparative advantage can be understood by
modifying the earlier example. For instance, China has an absolute advantage in
producing both soybeans and cloth (Refer to Table II). Compared to China, the
US is less efficient in soybean production than in cloth manufacturing. Therefore,
US has relative advantage or comparative advantage in producing soybeans,
according to Ricardo.
Table II
If each country specializes in what it does best, its output will be as listed in
Table III.
Table III
In this case, the terms of trade will be somewhere between 1 ton of soybeans for
1 bolt of cloth that Chinese soybean growers should pay in China and the ½ bolt
of cloth that US cloth makers should pay for 1 ton of American soybeans. If we
assume that the traders agree on an exchange rate of ¾ bolt of cloth for 1 ton of
soybeans. Both the nations will gain from this specialization and exchange as
shown in Table IV below.
Table IV
Commodity US China Total
Tons of soybeans 4 4 8
Bolts of cloth 3 7 10
This trade left China with 2 surplus bolts of cloth and 1 ton of soybeans less than
it has previously. The US has the same quantity of soybeans with 1 more bolt of
cloth.
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Block 1: An Overview of International Business
Example
In FY19, exports of agricultural and processed food products from India
totalled US$ 38.49 billion. During the period, the top five exported
commodities were marine products (US$ 6.80 billion), basmati rice (US$ 4.71
billion), buffalo meat (US$ 3.59 billion), spices (US$ 3.31 billion) and non-
basmati rice (US$ 3.00 billion). Indian agricultural/horticultural and processed
foods are exported to more than 100 countries/regions; chief among them are
the Middle East, Southeast Asia, SAARC countries, the EU and the US. The
factors of production required for the stated commodities are relatively
abundant in India hence the export.
Source: ICFAI Research Center
20
Unit 2: International Trade Theories and Application
Activity 2.1
In England, a gallon of wine and a yard of cloth costs (labor cost) 120 and 100
hours of work respectively while in Portugal, the cost of wine and cloth
amounts to 80 and 90 hours of work respectively. As the labor costs in wine
production as well as production of cloth is less in Portugal, identify the benefit
Portugal has over England in the context of international trade. Also discuss
the concept in brief.
Answer:
Example
Business Standard dated 18th July 2021 has reported that India’s services
exports are expected to grow 10 percent in 2021-22 due to healthy growth of
sectors such as consulting, audio-visual, freight transport, telecommunications,
according to SEPC (Services Export Promotion Council). According to a report
of the Ministry of Electronics and IT, Indian technology exports are set to reach
$150 billion. The production is intensive in India’s relatively abundant factor,
which is knowledge and low-priced workers and is hence, exporting of
electronic goods as it has a comparative advantage over other nations. This is
Heckscher-Ohlin Theory that suggest the intensive production and export of
the electronic goods by India.
Source: ICFAI Research Center
22
Unit 2: International Trade Theories and Application
Example
ET dated 1st November 2021 has reported that India’s capital goods exports
have been increasing steadily and in October 2021, the engineering goods
exports crossed $ 9 billion. The country’s Capital goods, engineering goods
and machinery exports have been showing robust growth while it continues to
import cheaper labor-intensive goods from China in spite of possessing excess
manpower.
Leontief Paradox theory contradicts Heckscher-Ohlin Theorem based on
statistics. Developed countries normally export capital-intensive and import
labor-intensive goods as they have a comparative advantage on these goods
and developing and underdeveloped countries import capital goods and export
labor-intensive products. In the case of India being a developing country, the
trade results contradicted the Heckscher-Ohlin theorem predictions and hence,
it is the Leontief paradox.
Source: ICFAI Research Center
24
Unit 2: International Trade Theories and Application
Vernon’s theory also states that the product life-cycle model of international trade
associates itself with life-cycle stage of the product itself. As the product moves
through its life-cycle, the international trade life cycle also changes. The theory
explains changes in trade and production in new product lines.
Example
As of 2019 more than 95% of the Apple’s iPhones are assembled in Taiwan.
The two companies which assembles it are Foxconn and Pegatron both based
at Taiwan. Technically, Foxconn is the company’s trade name; the firm’s
official name is Hon Hai Precision Industry Co. Ltd. Foxconn is Apple's
longest running partner in building these devices. It currently assembles the
majority of Apple's iPhones in its Shenzen, China, location, although Foxconn
maintains factories in countries across the world, including Thailand,
Malaysia, the Czech Republic, South Korea, Singapore, and the Philippines.
Pegatron is a relatively recent addition to the iPhone assembly process. As such
the input requirements of iPhone products are established in the market and
became standardized. It is estimated that it built about 30% of the iPhone6
orders in its Chinese plants. Even if one buys an iPhone in the US one will get
the device assembled by one of these companies. The devices come with an
inscription as ‘designed in California’. Thus, in Apple’s case the headquarters
in US is dedicated to develop design and prototypes and the actual
manufacturing and assembling is outsourced to derive cost advantage.
Source: ICFAI Research Center
25
Block 1: An Overview of International Business
Example
According to Export Promotion Bureau (EPB) data, Bangladesh's exports to
India stood at $1.25 billion in 2018-19, up by 42.91%, which was $873.27
million in the previous fiscal. Of the total amount, apparel sector earned
$499.09 million in 2018-19 fiscal, which is 79.09% higher compared to
$278.67 million in the previous year while knitwear products accounted for
$369.43 million and woven items $129.66 million. Balance was accounted for
by various other products like jute and leather goods etc. Bangladesh offers
apparel goods at reasonable prices, while global retailers are opening more
outlets in India, who buy products from here. Besides, transportation cost from
Bangladesh was low, which encouraged importers to buy goods for both local
brands as well as foreign brands. India being culturally similar have similar
consumption patterns.
Contd….
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Unit 2: International Trade Theories and Application
Intra-regional trade accounts for a high proportion of the world trade due to
similarities in demand structures and income levels, in addition to efficiencies
arising from reduced transaction costs and uncertainty. Bangladesh and India
have similarity in consumption patterns in addition to lower transportation cost
hence the rise in exports.
Source: ICFAI Research Center
27
Block 1: An Overview of International Business
Second, the new trade theory helps in explaining the intra-industry trade, which
is a two-way trade that is carried out with goods belonging to the same industry.
Trade is carried out with intend to realize economies of scale, and may not be
correlated with factor endowment differences. Finally, this theory goes into
explaining intra-firm trade, which takes place when import and export activities
are carried out between the subsidiaries of the same multinational enterprise
(MNE). MNEs consider intra-firm trade as a facilitator that globally integrates
upstream and downstream activities.
Example
As of 2019 despite being a competitor to Apple in the mobile phones segment,
Samsung uses its supplier status and supplies various components to Apple.
With three different subsidiaries – Samsung Electro-Mechanics Co. Ltd.,
Samsung Electronics Co. Ltd., and Samsung SDI. Co. Ltd. – which are located
in four different countries (South Korea, China, the U.S., and the Philippines),
Samsung is one of Apple's major suppliers. It supplies multiple components,
including flash memory, which is used for storing data content; the mobile
DRAM, used for multi-tasking various applications in devices and the
application processors which are responsible for controlling and keeping the
whole device running. Samsung does this to reduce its own manufacturing cost
through bulk production. Samsung is adopting the principles of new trade
theory as it retains and continues with its supplier status with respect to Apple
despite being a competitor to achieve higher economies of scale.
Source: ICFAI Research Center
28
Unit 2: International Trade Theories and Application
exports more goods associated with technologies and human skills. In this case,
the foreign trade contribution to the economic growth of the nation will be
stronger. Though the product life-cycle model is not as applicable today than at
the time it was conceptualized, it still explains key patterns in the international
trade evolution. The import and export structures of a nation change over time.
Similarly, every new product has life stages in the global marketplace.
The theories which provide insights on the triggers of international trade on trade
between regions with similar levels of income and consumption patterns and
sophisticated manufacturing products is the Leontief Paradox and Linder’s
income-preference similarity theory. According to these theories, market
demands are viewed as an important parameter for international trade. In reality,
international trade today is driven not only by national differences in factor
endowments but also by national differences in market demand. Intra-regional
trade accounts for a high proportion of the world trade due to similarities in
demand structures and income levels, in addition to efficiencies arising from
reduced transaction costs and uncertainty. The limitation of these theories is that
they could not enlighten how trade activities would take place between nations
having similar levels of income with different consumption preferences. Due to
this drawback, the increasing trade between developed countries and
industrialized countries (e.g. Hong Kong, Singapore, South Korea, and Taiwan)
or emerging markets (e.g. India, China, Brazil, Mexico, and Russia). The key
driver of this trade phenomenon seems to be the elevated purchasing power and
rising income levels.
Finally, the new trade theory helps in understanding the intra-industry and intra-
firm trade. For explaining international trade, it links national factor endowments
with firm behavior and firm incentives. This link was crucial since firms rather
than countries conduct international trade and investment. The international trade
efficiency can be maximized if economies-of-scale advantages firms and national
factor endowment differences can be combined and simultaneously realized. The
limitation of this theory is that it overlooks other incentives and focuses only
increasing returns from economy of scale.
29
Block 1: An Overview of International Business
Tariffs
30
Unit 2: International Trade Theories and Application
turned into sugar syrup which is sold to makers of candy, ice cream, and cereals
in the US.
Due to low tariffs, governments make attempt to shift products in the high tariff
category while firms develop strategies to benefit from the lower tariff category.
Example
In September 2018, India raised import duty on a range of items including air-
conditioners, refrigerators, washing machines, footwear, jewellery, furniture
fittings and tableware besides imposing it on aviation turbine fuel (ATF) as the
government sought to rein in the current account deficit and shore up the rupee.
Source: ICFAI Research Center
Optimal Tariff
The optimal tariff theory assumes that by imposing tariffs, governments can
capture a significant portion of the profit margin of manufacturers. In other
words, assuming that the exporter willingly cannot raise prices, domestic
customers will not have to pay higher price, the government manages to obtain
the proceeds that would have been otherwise obtained by the exporter. The
optimal theory also assumes that the exporter will not absorb the lower prices
and will not shift its efforts to other markets. The theory does not take into
consideration that higher tariffs would trigger smuggling that would
eventually end in reduction of
Infant Industries
The infant industry for tariffs argues that an industry new to a developing
country needs protection from tariff walls or risks being squeezed by global
players before they begin to grow and develop. This argument was raised
vigorously by the US throughout the 19th century, by Japan after World War
II, and by Korea in the 1960s. These countries aimed to encourage domestic
industry development while generating revenues for the state at the expense of
foreign manufacturers. The consumer interests were not taken into
consideration as demonstrated by international trade theories. For instance,
when US motor vehicles were kept out of Korea and Japan by imposing high
tariffs and other barriers, this resulted in higherlocal prices.
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Block 1: An Overview of International Business
Activity 2.2
The World Trade Organization had imposed a cap of 1.8 million units on
Japanese imports. This encouraged the Japanese car manufacturers to move
beyond exporting entry level cars to more expensive models to increase their
dollar volumes without violating the trade barrier. Identify the trade barrier.
Also discuss other trade barriers.
Answer:
Non-Tariff Barriers
“Non-tariff barriers are obstacles to trade, not anchored in laws and official
regulations and therefore are not transparent.” It is difficult to deal with a non-
tariff barrier as the offending party will not admit that there is a barrier and will
refuse to enter into negotiations for its removal. Some barriers are difficult to
detect and monitor. There are many non-tariff barriers whose combined effect can
be substantial.
Administrative barriers
Administrative barriers are often used by governments to block the entry of
products while arguing that the barrier does not exist. An example of an
administrative barrier is labeling. Most of the countries require product labels in
local languages, which is considered to be a reasonable requirement but one that
puts an additional burden on the small exporter who may not find it economically
feasible to do.
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Unit 2: International Trade Theories and Application
Example
In May 2018, Food Safety and Standards Authority of India (FSSAI) proposed
that the country of origin of the food shall be declared on the label of food
imported into India. It further added, "When a food undergoes processing in a
second country, which changes its nature, the country in which the processing
is performed shall be considered to be the country of origin for the purposes of
labelling," FSSAI clarified that the labelling should be in English language but
if a particular State wants it may insist on labelling to be printed in local
language.
Source: ICFAI Research Center
Production subsidies
Subsidies are “payments provided by a government or its agencies to domestic
companies in order to make them more competitive vis-à-vis foreign competitors
at home and/or abroad.”
Subsidies bring in an artificial incentive into the production equation of domestic
manufacturers by funneling resources away from their optimal deployment.
However, subsidies, in contrast to tariffs, do not distort decisions of consumers
because they do not increase prices beyond the global level. According to the
WTO, subsidies can be prohibited, actionable, and non-actionable. Prohibited
subsidies require the recipient to make use of domestic goods rather than using
foreign goods or to meet export targets. Actionable subsidies are disallowed when
damage is demonstrated to the national interests of the company which is
complaining. Non-actionable subsidies include offering support to
disenfranchised regions to enable companies to comply with stringent
employment laws and R&D assistance not exceeding one quarter or one half of
total R&D cost. Countervailing duties cannot be imposed on non-actionable
subsidies. These duties are set to counter the impact of subsidies.
Emergency import protection
The WTO recognizes remedies against a surge in imports, defined as “a sudden
and dramatic increase in imports or in market share that can cause material
damage to the domestic industry.” Though the remedies cannot be targeted at a
particular country, they can set a quota formula for allocating supply among
different exporting countries. A variation of emergency restrictions could be seen
while setting “voluntary quotas” for instance, the quotas imposed by the US
government to stem the rising tide of Japanese auto imports are voluntary as the
importing country threatens other measures if no heed is paid to the quotas.
Although emergency import protection are seen to disrupt free trade flow, it can
be justified in that it can safeguard competition by preventing existing players
from making exit from the market.
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Block 1: An Overview of International Business
Example
As per a report published by Powerline in July 2019 the industrial sector
accounts for 30 – 34 per cent of the total energy consumption in India, of which
about 70% is electrical energy consumption. Electric motors are known as the
workhorses of industry. Historically India has been following BIS standard IE1
motors. Under the National Motor Replacement Program the government is
trying to switch to high efficiency IE3 standard motors. It is estimated that this
replacement when completed will bring a saving of Rs. 35 billion for the
country per annum.
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Unit 2: International Trade Theories and Application
Corruption
Corruption in another trade barrier. For instance, the US which has anti-bribing
legislation may refrain from doing business in countries where bribes are
expected. Some exporters also refrain from selling in markets where intellectual
property (IP) is not respected. Trebilcock and Howse argue that IP protection is
of interest to innovating countries such as the US but not of economies such as
Taiwan and Korea which imitate knowledge developed elsewhere.
Ironically, the efforts to fight corruption may also serve as barriers to trade. For
instance, pre-shipment inspection is carried out in many countries to prevent tax
evasion, fraud, and capital flight by subjecting incoming imports to continuous
inspection by private companies which are contracted. In many cases, such
inspections delay or block imports for protecting domestic producers that may be
associated with the inspectors.
Quotas
Tariffs and quotas are administered on the basis of the country of origin, the
default for which is the importing country. The terms for rule of origin differ
between types of tariffs and supports.
Rule of origin is usually an issue of contention, however, because the value added
to the product in the country which is transient could be debatable. For instance,
the French government once returned the shipment of cars of US-based Honda
saying that the cars were Japanese and hence fell under the Japanese car imports
quota, which had already exceeded.
As a remedy to the problems accruing from rule of origin, the World Trade
Organization (WTO) issued a first ever agreement on rules of origin. It requires
that the rules to be applied in a consistent way, they need to be transparent, they
should be based on positive standard, and they will not distort, restrict, or disrupt
trade.
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Block 1: An Overview of International Business
Export controls
Most of the countries impose a limit on the number of products that could be
exported to other countries especially those nations that are considered to be
enemy or where the security of the exporting nation is at risk. Export controls are
“activated against products with a national security potential, but also to so-called
dual-use products such as computers and trucks that can have both security and
civilian uses.”
During emergencies, export controls are used for preventing the export of goods
that are vital to armed forces and domestic industry, for example, oil. Export
controls differ from other trade barriers in the sense that they are placed by the
exporting country rather than the importing country. Companies which export
goods often pressurize their government to ease export controls by arguing that
the importing country will receive products from competitors where export
controls are not strict. Finally, export controls affect manufacturers in the home
country and in the third country. This has relevance especially in countries such
as the US which has substantial surplus in technology balance of payments. For
instance, the US warns Israel to ensure that it does not use sensitive technologies
of the US in its sales to China.
Example
India exported fresh and chilled onions worth $496.82 million in 2018-19.
Exports were worth $154.5 million in the first four months of 2019-20. “Export
of all varieties of onions, as described above, is prohibited with immediate
effect,” the Directorate General of Foreign Trade (DGFT) said in a notification
in September 2019. The commerce and industry ministry amended the export
policy making it ‘prohibited’ from ‘free’ earlier.
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Unit 2: International Trade Theories and Application
Example
In June 2019 the US government said that it is planning to curb the distribution
of the H-1B visa to Indians. Both the US and Indian governments withdrew
trade benefits for each other. However, the US government went a step ahead
and curbed the distribution of its H-1B visa for Indians to 15 per cent. India
has been the only country that takes 70 per cent of the 85,000 H-1B visas
applied annually.
Source: ICFAI Research Center
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Block 1: An Overview of International Business
38
Unit 2: International Trade Theories and Application
c. Rule of origin
d. Export controls
13. is defined as selling a product at an unfairly low price, with the „fair
price‟ defined as the domestic price, the price charged by an exporter in
another market, or a calculation of production costs.
a. Rule of origin
b. Tariffs
c. Dumping
d. Anti-dumping
14. are obstacles to trade, not anchored in laws and official regulations and
therefore are not transparent.
a. Tariff barriers
b. Non-tariff barriers
c. Export controls
d. Administrative barriers
15. Labeling is an example of which barrier?
a. Tariff barriers
b. Administrative barriers
c. Corruption
d. Boycott
16. are payments provided by a government or its agencies to domestic
companies in order to make them more competitive vis-à-vis foreign
competitors at home and/or abroad.
a. Technical standards
b. Emergency import protection
b. Subsidies
c. Foreign sales corporation
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Block 1: An Overview of International Business
2.5 Summary
Mercantilism emerged in the mid-sixteenth century in England as the first
theory of international trade. The doctrine set immense faith in government’s
ability to improve the residents‟ well-being using a system of centralized
controls.
The theory of absolute advantage states that imports in a nation should consist
of goods made more efficiently abroad while exports should include goods
that are made efficiently at home.
The concept of opportunity cost can be introduced in the theory of
comparative advantage. If the opportunity cost of producing a good is lower
in the home country than in the other country, the country has a comparative
advantage in producing a good.
The Hecksher-Ohlin theorem states that a country has a comparative
advantage in commodities whose production is intensive in its relatively
abundant factor, and will hence export those commodities.
Wassily Leontief found that US imports were capital-intensive and exports
were labor-intensive.
The technology-based and human skills view is regarded as a refinement of
the conventional trade theory. To explain the sources of comparative
advantage, the theory has added two new production factors such as human
skills and technology gaps.
The product life-cycle model was proposed by Raymond Vernon in the mid-
1960s. The imitation-gap approach was further developed by Vernon where
he suggests that changes take place in the input requirements of a new product
as soon as it becomes established in a market and becomes standardized in
production.
Staffan B Linder, a Swedish economist divided international trade into two
different categories such as primary products and manufactures. Linder states
that the factor endowment differences explain trade in natural resource-
intensive products but not in manufactures.
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Unit 2: International Trade Theories and Application
The new trade theory was expounded by Dixit and Norman, Lancaster,
Krugman, Helpman, and Ethier. According to these theorists, countries not
only specialize and trade solely to take advantage of their differences; they
also trade due to the increasing returns, which make specialization beneficial
per se.
Tariff barriers chiefly include tariffs and anti-dumping laws.
The optimal tariff theory assumes that by imposing tariffs, governments can
capture a significant portion of the profit margin of manufacturers.
Non-tariff barriers include administrative barriers, production subsidies,
emergency import protection, foreign sales corporation, embargoes and
boycotts, technical standards, and corruption.
2.6 Glossary
Boycott: A boycott is the blank prohibition on importation of all or some goods
and services from a designated country
Dumping: Dumping is defined by the WTO as selling a product at an unfairly
low price, with the „fair price‟ defined as the domestic price, the price charged
by an exporter in another market, or a calculation of production costs.
Economy of scale: Economy of scale is reduction of manufacturing cost per unit
as a result of increased production quantity during a given time period.
Embargo: An embargo is the prohibition on exportation to a designated country.
Export controls: Export controls are activated against products with a national
security potential, but also to so-called dual-use products such as computers and
trucks that can have both security and civilian uses.
International trade: International trade is the exchange of goods and services
across borders.
Non-tariff barriers: Non-tariff barriers are indirect measures that discriminate
against foreign manufacturers in the domestic market or otherwise distort and
constraint trade.
Quotas: Quotas are quantitative limitations on the importation of goods typically
spelled in terms of units.
Subsidies: Subsidies are payments provided by a government or its agencies to
domestic companies in order to make them more competitive vis-à-vis foreign
competitors at home and/or abroad.
Tariffs: Tariffs are surcharges that an importer must pay above and beyond taxes
levied on domestic goods and services.
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Block 1: An Overview of International Business
Additional References:
1. Serenity Gibbons. How to expand your business internationally without
compromising your core model. Forbes (2020).
https://www.forbes.com/sites/serenitygibbons/2020/03/24/how-to-expand-a-
business-internationally-without-compromising-your-core-
model/?sh=66335a6f741d
2. IFRS Foundation. Use of IFRS standards around the world. 2018.
https://cdn.ifrs.org/-/media/feature/around-the-world/adoption/use-of-ifrs-
around-the-world-overview-sept-2018.pdf
3. Brett Steenbarger. Why diversity matters in the world of Finance. 2020.
https://www.forbes.com/sites/brettsteenbarger/2020/06/15/why-diversity-
matters-in-the-world-of-finance/?sh=36dba0637913
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Unit 2: International Trade Theories and Application
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Block 1: An Overview of International Business
44
Unit 3
Country Differences
Structure
3.1 Introduction
3.2 Objectives
3.3 Culture and International Business
3.4 Correlates of Culture
3.5 National Culture Classifications
3.6 Corporate Culture
3.7 Key Cultural Issues
3.8 The Political Environment
3.9 The MNE-government Relationship
3.10 The Legal Environment
3.11 Summary
3.12 Glossary
3.13 Self-Assessment Test
3.14 Suggested Readings/Reference Material
3.15 Answers to Check Your Progress Questions
3.1 Introduction
The previous unit discussed the major theories of international trade and different
types of trade barriers.
Culture plays an important role in international business. It not only affects
employee interaction but the overall strategy adopted by a business. The different
layers of culture affect the strategy and operations of an MNE in the home and
the host country.
The political-legal environment is crucial for an MNE at home as well as abroad.
The political environment identifies key constituencies and the legal environment
sets the rules of the game as well as the range in which a legitimate business can
be conducted.
This unit will define culture and its significance in international business. It then
explains correlates of culture. It then goes into explaining the key classifications
of national cultures. It then defines corporate culture and explains other layers of
Block 1: An Overview of International Business
culture. It also discusses key cultural issues. The unit then explains the political
environment in which the MNE operates. It then explains MNE’s relationship
with the governments of the home country and the host country. The unit finally
discusses the legal environment in which the MNE carries out its operations.
3.2 Objectives
By the end of this unit, you should be able to:
Define culture and its significance in international business.
Discuss how language and religion create opportunities and difficulties for
MNEs.
Discuss different key national culture classifications.
Define corporate culture and discuss the various layers of culture affecting
MNE strategy and operations.
Discuss key cultural issues.
Discuss the political environment in which an MNE operates.
Discuss the relationship of an MNE with the host and the home governments.
Discuss the various legal systems and various jurisdictions.
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Unit 3: Country Differences
3.4.1 Language
Webster’s dictionary defines language as “a systematic means of communicating
ideas or feelings by the use of conventionalized sigs, gestures, marks, or
especially articulate vocal sounds.” Language is one of the defining expressions
of culture. It determines how norms and values are expressed and communicated.
As there are fundamental differences in language in structure and us of dialects
and slangs, language blunders are common. For instance, Coca-Cola is translated
into Chinese as bite the wax tadpole which was outdone by PepsiCo. whose jingle
“Pepsi comes alive” is translated into “brings your ancestors from the burial
place”.
Non-verbal language which is considered to be an important means of
communication that varies across cultures and languages. It is more important in
some cultures than in others. The gestures also vary from one culture to another
and their meanings may lead to embarrassing blunders. For instance, in western
cultures, the hand gesture is used to implore someone to come over is used in
Korea for pets and is not taken as positive expressions if used for a Korean
executive.
For international organizations, knowing the language nuances, understanding the
different dialects, and recognizing the usage of slang is very important. In order
to succeed in international business, organizations need to respect different
languages and gain knowledge about culture of the host country.
Example
HSBC (Hong Kong and Shanghai Banking Corporation) has a tagline "The
world's private bank," at present. Prior to this it had a tagline ‘Assume
Nothing’. In 2009, the HSBC spent millions of dollars on its "Assume Nothing"
campaign. In many countries, the message was translated as "Do Nothing." In
the end, the bank scrapped its original campaign and spent $10 million to
change its tagline to "The world's private bank."
Source: ICFAI Research Center
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Block 1: An Overview of International Business
3.4.2 Religion
Religion contains norms and key values that reflect in the life of an adherent.
Globally, Christianity claims to have the most adherents while Islam is the fastest
growing. De Blij and Murphy term Christianity, Islam, and Buddhism as “global
religions” whereas religions dominating a single national culture are termed as
cultural religions.
International business is influenced by religions in many ways. Business firms
and national institutions try to adopt practices that satisfy religious decrees
without undermining modern business practices. For instance, as bank interest is
prohibited in Islamic law, banks in Moslem countries issue shares to depositors
and the borrowers are charged fees and commissions to maintain profitability
without charging any interest.
Example
RAKBANK is a UAE based bank which has RakBank Islamic Banking
Division (RAKislamic) which operates all the banking accounts as per Sharia
laws. Normal fixed/term deposit account under RAKislamic is called
Mudaraba Account. Depositors of the Mudaraba accounts will deposit amounts
with RAKislamic. RAKislamic will form a common Mudaraba pool and invest
the Mudaraba depositors’ money in such Common Mudaraba pool investment
activities. Profit on the Mudaraba Depositors’ investment in the common
Mudaraba pool will be distributed among the Mudaraba Depositors and
RAKislamic as agreed between Mudaraba Depositors and the Bank from time
to time.
Activity 3.1
MyCare Ltd. (MyCare) is a leading hair care company in the US. The company
was known for its unique brand names. The company’s hair product names “Mist
Stick” was the best selling hair care product in the US. The company expanded
itself into Europe starting with Germany. The product launched in Germany
had the same US brand name. The product was not well received in the
German market as “mist” was used as slang for manure. In this context, identify
the cultural variable that created a threat to the operations of MyCare in the
48
Unit 3: Country Differences
German market. Also discuss other variables and their threats and
opportunities to a multinational enterprise.
Answer:
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Block 1: An Overview of International Business
Example
Prince Garments Pvt. Ltd. (PGPL) promoted by Mr Jeevlal Jain has been
handling the affairs of the company for over two decades has decided to hand
over the affairs of the company to his two sons. Mr. Jeevlal was highly regarded
as a father figure by the over 200 employees of the company and commanded
the respect of an ideal boss and good patriarch. Here the power distance is the
cultural dimension of Hofstede reflected because the MD of the company has
been enjoying the hierarchical status.
Uncertainty Avoidance
Uncertainty avoidance refers to “the extent to which uncertainty and ambiguity
are tolerated.” In other words, uncertainty avoidance means how much people in
a given culture feel threatened by uncertainty and rely on mechanisms to
minimize it. Societies with strong uncertainty avoidance possess a need for
formality and rigid rules that structure life. Greece, Portugal, France, and Spain
are countries with strong uncertainty avoidance. Consumers in such countries
value freshness and naturalness. In countries with weak uncertainty avoidance,
people tend to be innovative, easy going, and entrepreneurial. India, Malaysia,
Singapore, Hong Kong, and the UK are examples of countries with weak
uncertainty avoidance. According to Hofstede, uncertainty avoidance is the most
critical dimension for foreign investment due to its implication for risk taking and
investment. For instance, MNEs with high uncertainty avoidance are likely to
take an incremental approach to internationalization. For instance, Nissan, the
Japanese car manufacturer lagged behind its US and European counterparts in
establishing production facilities in China.
Example
There isn’t a pharmacy in France that doesn’t stock Avene Products, all of
which are derived from the brand’s own thermal spring, where the water is
tested every day to ensure its purity. Part of the skincare range tackles problems
like atopic dermatitis, psoriasis, eczema, and burns and Avène also offer
services like body wrapping, hydro heliotherapy, and underwater massages.
Reason for Avene’s success in France is due to the preference attached to the
naturalness and freshness expected of the products by French consumers.
Source: ICFAI Research Center
50
Unit 3: Country Differences
loyal to the group. Individualist countries include the UK, the US, Australia, and
New Zealand. Collectivist countries include Taiwan, Indonesia, South Korea, and
Venezuela.
Example
Business insider.in dated 16th November 2022 has published an article on how
corporations are using inflation as an excuse to raise prices and make fatter
profits. The article specially mentions the world’s largest American retailer
Walmart. Walmart, which announced third-quarter financial results of 2021-
22, was able to post better-than-expected earnings by offering fewer discounts
to shoppers and bragging to investors about its ability to hike prices with
relative impunity. Here, Individualism is the cultural dimension of Hofstede's
definition & concept as in the case of Walmart described in the given situation.
Source: ICFAI Research Center
Example
ET dated 18th October 2021 has published an article titled “Tata Group driven
by values, not valuations”. The author mentions that Tatas embody value. They
do not work for stock markets but for the people and that is Tata’s philosophy.
The Group always is oriented towards its people, and it has the tendency to
emphasize social rewards and benefits at the workplace and the country at
large, and earned the goodwill of the ruler and the ruled. This is femininity of
Hofstede's cultural dimension that prevailed in Tata Group of companies.
Source: ICFAI Research Center
51
Block 1: An Overview of International Business
obligations. In cultures with high LTO, organizations are likely to adopt a longer
planning horizon. Organizations with such deeply rooted cultures may face the
difficulty in changing the traditions and practices. LTO emphasizes virtues and
obligations whereas in STO values and rights are emphasized. People have strong
convictions and are less willing to c4o4mpromise in LTO. While in the short-
term orientation, results and achievements are reached within the short time, or
within the set time frame, generally for short duration, in the long term
orientation, acceptance of business results takes a longer time. Further, employees
in shorter time orientation switch jobs often whereas employees in long-term
orientation aspire for a long and cordial relationship with the company. While
Asian countries such as China and Japan are known for their long-term
orientation, U.S. has a short-term orientation, giving importance to short-term
gains and quick results.
The LTO is not originally a dimension of Hofstede. Rather, it results of his
cooperation with Michael Bond and his associates.
Example
Study.com dated 17.09.21 has published an article on Japanese car
manufacturing company Honda. Honda has plants in many countries such as
the US, India, Japan, etc. The employees work to build their future and the
company's future. The company always work for the future and value
persistence. The company has deep routed Japanese culture and seldom
deviates from the established norms even on foreign soil as per the author
though it is becoming difficult in the US. The long-term orientation is the
cultural dimension of Hofstede's definition & concept that reflected in Honda
company.
Source: ICFAI Research Center
1
A sixth dimension was added by Hofstede in 2010 which is discussed below.
Indulgence versus Restraint (IVR)
In 2010, Hofstede added the sixth dimension to his cultural dimension model.
This is called Indulgence vs. Restraint dimension which is based on Bulgarian
sociologist, Michael Minkov’s survey. This dimension is based on the extent to
which people try to control their desires and impulses. If the control is weak, it is
called indulgence and if the control is strong it is called as restraint. Hofstede says
that culture in each country is either indulgent or restrained. When there is
52
Unit 3: Country Differences
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Block 1: An Overview of International Business
This framework originated in psychology and has been used in a limited extent in
literature. Schwartz and his associates identify three polar dimensions of culture
which are described below:
Embeddedness versus Autonomy
Embeddedness implies emphasis on tradition and social relationships. Autonomy
implies being encouraged to express one’s own attributes and finding meaning in
one’s own uniqueness.
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Unit 3: Country Differences
Example
An article in Springerlink.com dated 17th February 2021 reports that though
there is a digital revolution, few old generation private sector banks are still
following the traditional method of banking especially those, which are rural-
based where customer relationship with the banker plays a major role.
Adoption of digital banking channels is yet to pick up in a big way as in the
case of new generation banks. Here, embeddedness is reflected in the given
situation as it implies an emphasis on tradition and social relationship that is
still prevalent in the old generation banks.
Source: ICFAI Research Center
Example
CEO world.com dated 16th August 2021 has published a detailed report on
HCL and the culture in the organization titled “Human-Centered Design
Includes Empowering Humans and Machines to Work Together”. The
organization helps executives make sense of the technology and its potential to
empower greater efficiency and effectiveness in the workforce. They are
encouraged to express their own attributes and free to develop their own
thought process that can be beneficial to the organization as per the company’s
top official. Here, autonomy is one of the Schwart’s cultural classification that
aptly fits into the HCL culture.
Autonomy implies being encouraged to express one’s own attributes and
finding meaning in one’s own uniqueness in creativity and innovativeness
which is reflected in HCL H R culture.
Source: ICFAI Research Center
Example
Prince Garments Pvt. Ltd. (PGPL) is promoted by Mr. Jeevlal Jain and his two
sons. The company has around 20 branches in Maharashtra and Gujarat. Most
of the decisions are taken by the promoters that include fixing of pay,
increments to employees, garment designs and allocation of resources to
branches, etc. Here, hierarchy is the type of culture followed by PGPL based
on Schwart’s cultural classification.
Hierarchy is the type of cultural classification where legitimacy of resource
allocation and hierarchical role were held by few and the management style
of PGPL reflects this.
Source: ICFAI Research Center
55
Block 1: An Overview of International Business
Example
Tata Steel has the tag line- We also make tomorrow. The company promotes
sustainable livelihood for the underprivileged communities and development
of the communities around the area of operation, initiating projects such as
Tarang Warli Art, Poultry Farm, Marigold Cultivation, Rice Cultivation, Paper
Bag Project, amongst others.
Tata Steel is well known for promoting the welfare of others over self-interests
as per an article in tatawiron.org dated 12th June 2021. This is Egalitarianism
cultural environment that is adopted by Tata Steel based on Schwart’s cultural
classification.
Source: ICFAI Research Center
Example
Jacinda Ardern was elected to be the Prime Minister of New Zealand, youngest
the country has had since 1856. In 2018 she gave birth to her first child from
her partner Clarke Gayford whom she is yet to marry.
Contd….
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Unit 3: Country Differences
During her time away for maternity she gave her official responsibilities to her
deputy prime minister but was available for discussions on all important
matters. While such display from an elected head of a country might not be
acceptable in many cultures but for New Zealanders it was acceptable.
Source: ICFAI Research Center
Diffuse versus specific: In diffuse cultures such as in France, Japan, and Mexico,
there is no clear separation between different life domains. In specific cultures
such as in the US and Germany, interaction is narrowly confined and private life
is separated from work.
Achievement versus ascription: In achievement cultures, people are evaluated
on their performance and status is based on achievement. In ascriptive cultures,
status is bestowed on kinship, birth, and age. Countries high on achievement are
the US and Canada. Countries high on ascription include Saudi Arabia and
Kuwait.
Attitudes to time: Countries such as the US, Brazil, and Ireland plan for a shorter
time horizon whereas Portugal and Pakistan plan for a longer time horizon.
Attitudes toward the environment: Countries such as the US, Spain, and Israel
control the environment whereas Russia, Nepal, and Venezuela are not geared
toward such control.
3.6 Corporate Culture
Corporate culture is “the culture adopted, developed, and disseminated by a
company.” It is crucial for an MNE that adopts a global strategy and adopts
corporate culture for integrating its various units. According to Hofstede,
corporate culture is more superficial than the national culture because the imprints
on the national culture reside in deeply embedded values.
Laurent proposed that corporate culture plays a major role in modifying behavior
and artifacts, and beliefs and values but the underlying assumptions can be found
deeply in national culture.
3.6.1 Other layers of culture
Ethnicity
In many countries, significant ethnic communities exist. For instance, in the US,
various Asian and Hispanic communities have been growing rapidly creating
subculture within the culture of the US. These variations are recognized by the
MNE as they affect many issues from employee relations to consumption
patterns.
Industry
Industry is an important layer of culture. For instance, the high-tech industry is
considered to be innovative, informal, and flexible. Common norms and values
shared by marketers where MNEs operate helps in facilitating global integration.
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Block 1: An Overview of International Business
Demographics
Hofstede et.al. found that age, education, seniority, and hierarchical level have a
strong affect on differences in values. For instance, Ralston et.al. found that the
new generation of Chinese managers were more individualistic than the previous
generation.
Ideology
Ideology is an important layer of culture. For instance, Maoist ideology provided
many of the beliefs and values in China from the mid-1950s to mid-1970s.
Example
Siemens has an online training program called ‘Decide Fairly’ developed in
collaboration with the ‘Chefsache’ initiative to remedy a unique cultural
problem. The genesis to start this program came from one of its employees,
who while shopping in the supermarket, came to the snap conclusion that a
man buying pink yogurt must be buying it for his wife! But many of its
employees have already been victims of such thinking for a variety of reasons:
because of their countries of origin, or because the way they speak or look does
not match expectations. The snap conclusion by the Siemens employee reflects
cultural stereotype.
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Political risks are of three types – ownership, operational, and transfer. Ownership
risk represents a threat to the MNE‟s ability to select or shift to a given
governance structure or the current ownership structure. Operational risk includes
changes to the rules of the game under which the firm carries out its operations.
Transfer risk involves impediments to the transfer of production factors theory.
3.9 The MNE-Government Relationship
An important political challenge faced by MNEs is their relationship with the
governments of the host and the home country. The government also affects the
legal and economic environment in which the MNE carries out its operations.
Governments are also responsible for trade and investment policies, transfer-
pricing policies, and capital and exchange controls.
Example
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status of the judiciary. For instance, in civil law systems where the law is
administered by public officials, there is a clear separation of powers.
Enforcement is another key difference between legal systems. Enforcement is lax
and inept in many developing nations. Finally, legal environments also differ on
their tendency to rely on court as the key conflict resolution mechanism. For
instance, the US is considered to be one of the most litigious societies in the
world. In contrast, Japan relies more on third-party mediation to resolve conflicts.
Legal jurisdiction is “the legal authority under which a legal case can be
adjudicated. It is often difficult to determine legal jurisdiction in international
business.” The MNE is mainly subjected to home country and host country laws
and less often to third country laws.
A firm is subject to internationalizing regulatory system and international law at
the international jurisdiction level. A firm is subject to laws and regulations of a
regional entity such as the European Union or trade framework such as the
ASEAN, at the regional-global jurisdiction level. The most importation
jurisdiction level for an MNE is at the national level, whether at the home, host,
or a third country.
Of late, the WTO has been proactive in deciding jurisdiction and contradictory
laws matters.
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Example
Apple’s plans to open its fully-owned iconic outlets in India were gathering
dust with the government for years as India mandates companies applying for
more than 51% FDI through single-brand retailing route to locally source 30%
of the products they sell in the country.
However, in August 2019 India amended rules for single brand licence holders
to include exports and contract manufacturing to be counted in the mandatory
30% local sourcing norm over a period of five years. Consequently Apple has
chosen Mumbai’s Maker Maxity Mall, co-owned by Reliance Industries, to
open its first company-owned iconic outlet in India. This COCO (company-
owned, company-operated) store will be at par with Apple stores in Hong Kong
that are in the range of 20,000 to 25,000 sq ft. The Mumbai flagship store will
be on three levels – one floor dedicated as experience centre, another floor for
retailing and the top for service centre. India’s insistence on 30% local sourcing
was an obstacle which was taken care of by broadening the provision.
Activity 3.2
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Subsidies
EU rules prohibit subsidies from the government that give an edge to a firm from
country over another. However, the EC is less concerned with infringements
detrimental to non-EU firms.
3.10.8 Marketing and Distribution Laws
National laws determine the practices that are allowed in advertising, distribution,
and promotion. For instance, advertising cigarette on TV is prohibited in many
countries.
3.10.9 Product Liability Laws
Product liability laws are stringent in the EU, the US, and many other developed
countries. The laws are however, lax or not enforceable in many developing
economies.
Example
Johnson & Johnson has been a household name for more than 100 years with
a reassuringly cozy image as the quintessential family brand of baby powder,
baby shampoo and the maker of Band-Aids. In October 2019 A Philadelphia
jury hit Johnson & Johnson with an $8 billion verdict over its marketing of the
anti-psychotic drug Risperdal, siding with a Maryland man who argued that
the health care giant downplayed risks that the drug could lead to breast growth
in boys. Compensatory damages of $680,000 were already awarded in the case
in March 2016.
Source: ICFAI Research Center
3.10.10 Treaties
“Treaties are agreements signed by two (bilateral) or more (multilateral) nations.”
“A multilateral treaty that is ratified by many countries with a joint interest in the
issue at hand is called a law-making treaty.” Treaties of Friendship, Commerce
and Navigation (FCN) offer same rights and privileges enjoyed by domestic
businesses in the other country to firms from signatory countries. Most of the
treaties include a Most Favored Nation (MFN) clause that entitles signatory state
to receive the same favorable treatment enjoyed by other countries.
Other important treaties include the ones that involve protection of intellectual
property rights.
3.10.11 Patent Laws
Patent registration is based on nationality – a patent issued in the US cannot be
protected from infringement in other countries. A first to invent system grants
patent protection to an entity or a person inventing the product or the technology.
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A first to file principle means that the first to file a patent in any country will be
awarded a patent without having to prove that he/she had invented the product or
technology.
Two international treaties that govern patent protection is the Paris Convention
for Protection of Industrial Property and the Patent Cooperation Treaty.
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11. is the acceptance of the MNE as a natural organ in the local environment.
a. Coopetition
b. Legitimacy
c. Political risk
d. None of the above
12. is the legal authority under which a legal case can be adjudicated. It is
often difficult to determine legal jurisdiction in international business.
a. Domestic jurisdiction
b. International jurisdiction
c. Regional jurisdiction
d. Legal jurisdiction
3.11 Summary
Culture as the art and other manifestations of human intellectual achievement
regarded collectively; The customs, civilization, and achievement of a
particular time or people; The way of life of a particular society or group.
Culture is correlated with other variables that vary cross-nationally. Culture,
however, cuts across linguistic and religious boundaries and the latter cut
across national boundaries.
A survey conducted by Hofstede yielded four underlying assumptions –
power distance, uncertainty avoidance, individualism/collectivism, and
masculinity/femininity.
Schwartz and his associates identify three polar dimensions of culture:
embeddedness versus autonomy, hierarchy versus egalitarianism, and
mastery versus harmony.
Trompenaars and Hampden-Turner’s classification includes key dimensions
such a universalism versus particularism, communitarianism versus
individualism, neutral versus emotional, diffuse versus specific, achievement
versus ascription, attitudes to time, and attitudes toward the environment.
According to Hofstede, corporate culture is more superficial than the national
culture because the imprints on the national culture reside in deeply
embedded values.
A culture distinguishes itself from others based on its beliefs, values, and
norms. Key cultural issues include cultural etiquette, cultural stereotypes,
cultural distance, and convergence and divergence.
Political behavior is defined as “the acquisition, development, securing, and
use of power in relation to other entities, where power is viewed as the
capacity of social actors to overcome the resistance of other actors.”
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3.12 Glossary
Cultural etiquette: Cultural or business etiquette is the manners and behavior
that are expected in a given situation, be it business negotiations, a supervisor-
subordinate discussion of raise, or the behavior expected outside the workplace
and after business hours.
Corporate culture: Corporate culture is the culture adopted, developed, and
disseminated by a company.
Individualism/collectivism: Individualism/collectivism refers to “the extent to
which the self or the group constitutes the center point of identification for the
individual.”
Legitimacy: Legitimacy is the acceptance of the MNE as a natural organ in the
local environment.
Legal jurisdiction: Legal jurisdiction is the legal authority under which a legal
case can be adjudicated. It is often difficult to determine legal jurisdiction in
international business.
Political risk: Political risk is the probability of disruption to an MNE‟s
operation from political forces and events and their correlates.
Power distance: Power distance is the extent to which hierarchical differences
are accepted in society and articulated.
Treaties: Treaties are agreements signed by two (bilateral) or more (multilateral)
nations.
Uncertainty avoidance: Uncertainty avoidance refers to the extent to which
uncertainty and ambiguity are tolerated.
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Additional References:
1. Serenity Gibbons. How to expand your business internationally without
compromising your core model. Forbes (2020).
https://www.forbes.com/sites/serenitygibbons/2020/03/24/how-to-expand-a-
business-internationally-without-compromising-your-core-
model/?sh=66335a6f741d
2. IFRS Foundation. Use of IFRS standards around the world. 2018.
https://cdn.ifrs.org/-/media/feature/around-the-world/adoption/use-of-ifrs-
around-the-world-overview-sept-2018.pdf
3. Brett Steenbarger. Why diversity matters in the world of Finance. 2020.
https://www.forbes.com/sites/brettsteenbarger/2020/06/15/why-diversity-
matters-in-the-world-of-finance/?sh=36dba0637913
4. IFC. Social and Green Bonds.
https://www.ifc.org/wps/wcm/connect/corp_ext_content/ifc_external_corpo
rate_site/about+ifc_new/investor+relations/ir-products/socialbonds
5. Business Insider. Global ecommerce market report: ecommerce sales trends
and growth statistics for 2021. https://www.businessinsider.com/global-
ecommerce-2020-report?IR=T
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International Business
Course Structure