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Comcast -Core_Access Tracker_OrionOps_PM

The document outlines access details for various applications related to the Orion workstream, including the status of access requests for users. It provides specific URLs for application logins and instructions for accessing the CRM system, including software requirements. Additionally, it lists the names of users and their access statuses for different applications.

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tsaiprakash16
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20 views10 pages

Comcast -Core_Access Tracker_OrionOps_PM

The document outlines access details for various applications related to the Orion workstream, including the status of access requests for users. It provides specific URLs for application logins and instructions for accessing the CRM system, including software requirements. Additionally, it lists the names of users and their access statuses for different applications.

Uploaded by

tsaiprakash16
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Workstreams Role Name of Access

Orion
Problem
AVD
Orion Problem Recording
Orion Problem Remedy
Orion Problem Octane
Orion

Problem

OSO
Orion Problem SQO
Orion

Problem

DMaas
Type of Access
Remote Desktop Connection

other

Application URL
Application URL

other
other

other
Host Name/Server Name/App URL
Current Access Status (Requested/Granted/to be raised )
Granted
NA
Granted
Granted BMC Remedy Mid Tier 9.1 - Login
Granted https://home.software.microfocus.com/myaccount/#/myProducts
Granted

https://myapps.microsoft.com/signin/AMDOCS-ORION-ODO-LOGIN-PR
Granted https://sqo-b2b.orion.comcast.com
Granted

https://myapps.microsoft.com/signin/AMDOCS-ORION-DMUI-LOGIN-P
Selena Shaswat

Yes Yes
Yes Yes
Yes Yes
Yes Yes

Yes Yes
Yes Yes

Yes Yes
Aditi Akanksha

Yes Yes
Yes Yes
Yes Yes
yes Yes

Yes Yes
Yes Yes

Yes Yes
Deepak Devlina

Yes Yes
Yes Yes
Yes Yes
Yes Yes

Yes Yes
Yes Yes

Yes Yes
Divyanshu Pragya

Yes Yes
Yes yes
Yes Yes
Yes Yes

Yes yes
Yes yes

Yes yes
Roopa
Comments

Yes
Yes
Yes
Yes

yes
Yes

Yes
Accessing CRM:
1. Once the request is approved, please download of crm.jnlp using the link
https://myapps.microsoft.com/signin/AMDOCS-ORION-CRM-LOGIN-PROD/0117622e-afe9-427d-bf3e-968086c44376?tenantId
2. Sign into your account
3.User should have latest 32-bit JAVA (JDK+JRE) installed on their machine. If you don't have it
4. Always download a fresh copy of crm.jnlp every time you want to log in using the above URL to ens
5. After starting the application, log in as Amdocs Customer Experience Manager.
Sign in to your account
-bf3e-968086c44376?tenantId=906aefe9-76a7-4f65-b82d-5ec20775d5aa

hine. If you don't have it, route them to Local IT/TechSpot to get it installed.
ng the above URL to ensure you don't have an older timed-out version

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