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D&A Leaders, Transform Data Connect with Gartner
Productivity With AI Agents for
Agentic Analytic

David Pidsley

David Pidsley
Sr Director Analyst
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 D&A Today Probable Future

Business intelligence AI-powered analytics

(BI) tools help data pros generate insights,
in IT organizations automate D&A tasks and
make reports/dashboards augment decision-making

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Key Issues

1. Is D&A team productivity meeting the variety of expectations?

2. What are AI agents and how do they enable agentic analytics?

3. Which technology capabilities enable success at lower risk?

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 Increasing variety of data and decisions

Your Reality:

Growing demand for more useful and

perceptive insights across more use cases

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 Variety of Data & Decisions Still Growing Rapidly

Ambient
“invisible” intelligence

Video and audio

Growth

Sensor data
Documents and images

Consumer devices

Dark data
Shared data
Digital business
Years
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 Expectation for Analytical Insight Is Still Growing

Demand from AI agents and

machine customers

Democratization of GenAI
copilots to all users
Growth

Data product alignment

spread across organizations

Analytics adoption
spread across functions
Best practices spread
Only core industries, across industries
functions and teams

Years
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92%
of respondents said Generative AI would
prompt more interest in using data and analysis.

Gartner 2024 Decision Intelligence Survey

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 Even though analytics and BI
<32%
tools have gotten easier to use
average adoption by enterprise employees
is between 25% and 32%, since 2007
Gartner 2021 Analytics Consumerization-Democratization Survey

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 Increasing
Data goessupply
multimodal
of data

D&A teams’
In times of uncertainty:
productivity is
prioritize resources & focus
not unlimited

Growing demand for more sophisticated

Agents are everywhere
insights across more use cases

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 Demand On The D&A Workflow Exceeds
Supply At Current Productivity Levels
Variety of Data and Decisions

Expectation for Analytical Insight

Growth

Gap

Productivity of D&A teams

Years Today
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(Illustrative)
Increased Productivity Is The Number 1 Business
Value Enterprises Seek By Applying GenAI

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Key Issues

1. Is D&A team productivity meeting the variety of expectations?

2. What are AI agents and how do they enable agentic analytics?

3. Which technology capabilities enable success at lower risk?

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Gartner’s Top Strategic Tech Trend Is Agentic AI

But what does agentic mean?

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Gartner Definitions

• Agent (in law) is a person authorized to act on behalf of another person.

See Cornell Law School Legal Information Institute

• Agentic means the capacity to act independently, with the agency to make
choices and exert control over the agent’s own actions and decisions.

• Agentic AI refers to goal-driven software entities that have been

granted rights by the organization to act on its behalf
to autonomously make decisions and take action. See Top Strategic Technology Trends for 2025: Agentic AI

• AI agents are autonomous or semi-autonomous software entities that use

AI techniques to perceive, make decisions, take actions and achieve goals
in their digital or physical environments. See Innovation Insight: AI Agents
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 Examples of generative models include large language models (LLMs), multimodal models and large action models (LAMs).

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 Semiautonomy Means AI Agents Require Some
Human Intervention & Control For Decision/Actions

Semiautonomous

See Gartner Human-AI Delegation Framework for Decision Augmentation

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8
Most AI Agents Are Not For Data Analysis

Broader Than Data Analysis Not Narrow Enough For D&A

• content generation • Not for numeric data (sources,

formats, structures)
• document search
• Not for the data-to-insight workflow
• application software development
• Not for outputs that deliver:
• customer-facing (customer service) quantitative insights

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Agents Are Everywhere

Agentic Analytics = AI Agents for Data Analysis

Agentic analytics is a process of
data analysis that applies AI
agents across the data-to-insight
workflow, orchestrating tasks semi-
autonomously or autonomously
toward stated goals that support,
augment and automate insights.
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 Augmentation Across the Data-to-Insight Workflow

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What Do Humans & AI Agents Do In Data Analysis?

Uses Uses

Data visualization Decision intelligence

Business analyst agent
agent
Collaborates with Models

Data scientist

Collaborates with
Uses

Data engineer Knowledge engineer Decision engineer

Operates Collaborates with

Predictive analytics Embeds
Knowledge
agents agent

Builds Builds

Data preparation Customer approval

agent AI engineer agent

Source: Implement Agile Data Science to Accelerate Business Value Delivery

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Use Cases for Agentic Analytics

User: Data Engineer User: Data Scientist User: Business Analyst

Goal: Provide the sales Goal: Predict what will Goal: Prescribe what
figures for January happen to sales in April sales teams should do

• Data landing • Feature engineering • Metrics selection

• Data processing • Model training • Charts and layout
• Data production • Model validation • Narrate insights

Output: Consumable, Output: Explainable and Output: Data stories for

reusable data product predictive API deployed 11 sales team meetings

Benefit: 20% labor saving Benefit: 10% labor saving Benefit: 30% labor saving

Data Predictive Data

preparation analytics Uses
visualization
Uses
agent agent agent

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AI Agents Applied Across Data & Analytics Workflow

General Data Workflow ( Pipeline ) << Upstream of Insight Downstream Insight >>

Data Data Data Analytics Insight Decision Action Outcomes

(analytic content (impact)
Landing Processing Production (data analysis)
e.g. dashboards)
(model) (frameworks)

Behavior
Outcomes < human behavior change >

Decision AI Agents for

Intelligence
Decision Intelligence

Analytics Agentic Analytics

and BI
of Analytics & BI Platforms

Data
Management Agentic Data Management

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Human-AI Delegation for
Decision Augmentation

AI agents change how we:

• Observe multimodal data + content

• Orient with more perceptive analysis
• Decide within uncertain environments
• Act towards business goals

Higher data and analytics workflow productivity

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The AI-Powered Analytics Continuum

Human-AI Delegation

Descriptive
What happened?

Augmentation
Diagnostic

Action & Outcome

Multi- Why did it happen?
modal

Decisions
Composition

Data
Predictive
What will happen? Agentic analytics
fabric

Prescriptive
What should I do? Automation

Perceptive
Autonomy
How do we adapt?

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Key Issues

1. Is D&A team productivity meeting the variety of expectations?

2. What are AI agents and how do they enable agentic analytics?

3. Which technology capabilities enable success at lower risk?

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>500% increase in
social media discussions
about using agentic analytics
from May to December 2024

Gartner Social Analytics Team

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D&A Industry News:

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Gartner Analysts Observe

• Analytics and business intelligence (ABI) platform

users are circumventing governance processes by
sharing analytic content created from spreadsheets
loaded into generative AI-enabled chatbots.

• More analytic content is being contextualized and

composed inside application that learn to adapt &
respond autonomously to people and machines.

• Agentic AI is included in more enterprise software

applications and also in vendor marketing claims.

What should D&A leaders be looking out for?

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Components of an Agentic Analytics Architecture
Data source
(public)
Data
processing
Data source
(enterprise)

Code
Visualization
generation
User Insight
User AI agent generation
request
interface Task SQL query
specification
API
External applications
• ERP Insight
• CRM delivery
• Other enterprise software

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GenAI and AI Agents Are Different But Connected

Generative AI (GenAI) refers to AI techniques that learn a

representation of artifacts from data and use it to generate brand-
new, unique artifacts that resemble but don’t repeat the original data

Examples: novel content (text, images, video and audio, structures), code,
synthetic data, workflows and models of physical objects.

N.B. A person submitting an iterative sequence of questions, instructions or requests (i.e. manual prompt
engineering) does not cause GenAI to act autonomously, adapt, or execute goals in complex environments.

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The Generative AI (LLM) Part Is Not The AI Agent

However, there is a common AI practice to use GenAI to

drive planning and content generation for AI agents.

AI agents may use GenAI (composed with other AI techniques) to:

• enhance their agency
• understand a request from a human (or another AI agent)
• create a plan of action to be taken by a human or AI agent
• generate content the AI agent would use to send an email, or
• provide other information to complete its goal(s)
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Capabilities for Agentic Analytics

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 By 2027, augmented analytics
capabilities will evolve into autonomous
analytics platforms that fully manage
and execute 20% of business processes.

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Agentic Analytics Technology Markets

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Representative Vendors in Agentic Analytics

• Aible • Numbers Station Analytics Agents

• AWS QuickSight * • Pyramid Analytics *
• DataGenie Genie+ • Salesforce Tableau Agent *
• Diwo • SAP Joule *
• Domo.AI * • Tellius Kaiya *
• Google Looker Gemini * • ThoughtSpot Spotter *
• Kater • Unsupervised
• MicroStrategy Auto * • WhizAI
• Microsoft Copilot for Power BI * • Zoho Analytics *
• Narrative BI Source: Gartner Market Guide for Agentic Analytics

* Magic Quadrant for Analytics and Business Intelligence Platforms

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Be Aware & Manage Risks of Agentic Analytics
Flawed Input Data Unexplained Predictions Unvetted Report Spam

Unreliable metrics and Citizen data scientist High-volume automated

poor-quality data drives users lack understanding content without context
failures and distrust. or ability to explain why. reduces trust in agents

Likelihood: High Likelihood: Medium Likelihood: Medium

Impact: Broad (+3 Depts) Impact: Narrow (1 Dept) Impact: Organizationwide

Mitigation: Semantic layer and Mitigation: Data scientist Mitigation: Early critical
metrics, metadata and trust oversight, validation tools, feedback. Narrow scope.
model policy. statistical literacy program Automation bias literacy.

Contingency: Version control, Contingency: Monitor prediction, Contingency: Human-in-the-loop

quality monitors, and retraining. document limitations, stats approval before sharing.
experts.

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Action Plan for Data and Analytics Leaders

Monday morning Next 90 days Next 12 months

• Create an environment • Communicate the vision • Make strategic investments

that facilitates and seek buy-in from in a chosen data
experimentation with new analytics teams. ecosystem.
features.
• Provide training to upskill • Rethink the current self-
• Map the current value analysts in AI foundations. service operating model
stream and look for to factor in agentic
efficiencies that could be • Assess the roadmap for analytics.
provided by automation. the current data and
analytics stack. • Select use cases that
• Invest in foundational AI- utilize the AI-powered
ready data principles for stack.
metadata and semantics.

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Recap

1. Is D&A team productivity meeting the variety of expectations?

2. What are AI agents and how do they enable agentic analytics?

3. Which technology capabilities enable success at lower risk?

► Now it’s time for your questions

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 Ask the speaker

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 Over 100 Data and
Analytics Predictions
Through 2028
Data and Analytics leaders must consider these strategic
planning assumptions to enhance their vision and delivery.

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