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The bargaining power of buyers is very strong. It forces Airtel to deliver quality products to the
buyers at the best possible price. The main reasons behind the bargaining power of the buyers are
the availability of close substitutes, plenty of alternatives, and low switching costs.
The power of the supplier is, therefore, relatively weak as there are many suppliers with limited
control over the distribution networks. This consequently translates to a moderate to weak
pressure from the suppliers to influence Airtel's terms.
• Competitive Rivalry
Airtel faces strong competitive rivalry challenging its market growth. Low product differentiation,
competition from players such Reliance Jio, VI (Vodafone + Idea), MTNL, and BSNL heighten the
competitive rivalry.
• Threat of Substitutes
The threat of substitutes increases with technological changes and shifts in consumer preferences.
This threat is raised by the high performance-to-cost ratio of the substitute products and low
switching costs.
The threat of new entrants is only moderate because of the high cost of brand development and
high capital requirements. However, the low switching cost remains a risk.
3) Competition
The bargaining power of buyers is very strong. It forces Airtel to deliver quality products to the
buyers at the best possible price. The main reasons behind the bargaining power of the buyers are
the availability of close substitutes, plenty of alternatives, and low switching costs.
The power of the supplier is, therefore, relatively weak as there are many suppliers with limited
control over the distribution networks. This consequently translates to a moderate to weak pressure
from the suppliers to influence Airtel's terms.
• Competitive Rivalry
Airtel faces strong competitive rivalry challenging its market growth. Low product differentiation,
competition from players such Reliance Jio, VI (Vodafone + Idea), MTNL, and BSNL heighten the
competitive rivalry.
• Threat of Substitutes
The threat of substitutes increases with technological changes and shifts in consumer preferences.
This threat is raised by the high performance-to-cost ratio of the substitute products and low
switching costs.
The threat of new entrants is only moderate because of the high cost of brand development and high
capital requirements. However, the low switching cost remains a risk.