UNIT-3 6.

​ On-the-job training is best suited

Designing, Conducting & Evaluation of for:​
Training Program a) Immediate application of skills​
1.​ Which of the following is NOT a b) Theoretical understanding of
common area of training in an concepts​
organization?​ c) Remote employees​
a) Technical training​ d) Senior management roles
b) Financial training​ o​ Answer: a) Immediate
c) Soft skills training​ application of skills
d) Personal hobbies training 7.​ Which type of training is most
o​ Answer: d) Personal useful for new employees?​
hobbies training a) Vestibule training​
2.​ Soft skills training primarily focuses b) Internship training​
on:​ c) Orientation training​
a) Technical expertise​ d) Job rotation
b) Interpersonal and o​ Answer: c) Orientation
communication skills​ training
c) Legal compliance​ 8.​ Classroom training is an example
d) Machine operations of:​
o​ Answer: b) Interpersonal a) Off-the-job training​
and communication skills b) On-the-job training​
3.​ Which area of training is crucial for c) Simulation training​
newly hired employees?​ d) Experiential learning
a) Leadership training​ o​ Answer: a) Off-the-job
b) Orientation training​ training
c) Strategic management training​ 9.​ Job rotation as a training method
d) Compliance training helps employees:​
o​ Answer: b) Orientation a) Stay in their comfort zone​
training b) Understand different roles
4.​ Compliance training is primarily within an organization​
conducted to ensure:​ c) Avoid responsibility​
a) Employee job satisfaction​ d) Focus only on their current role
b) Adherence to laws and o​ Answer: b) Understand
regulations​ different roles within an
c) Improved customer service​ organization
d) Increased production speed 10.​Apprenticeship training is best
o​ Answer: b) Adherence to suited for:​
laws and regulations a) Executive-level employees​
5.​ Which type of training helps b) Employees with strong
employees handle workplace leadership skills​
conflicts effectively?​ c) Employees learning skilled
a) Customer service training​ trades​
b) Diversity training​ d) Customer service
c) Conflict resolution training​ representatives
d) Quality management training ●​ Answer: c) Employees learning
o​ Answer: c) Conflict skilled trades
resolution training
11.​The System’s Approach to Training problem-solving​
consists of which major stages?​ b) Basic skill acquisition​
a) Planning, Execution, c) Physical skill training​
Termination​ d) Compliance training
b) Analysis, Design, Development, ●​ Answer: a) Practical, real-life
Implementation, Evaluation​ problem-solving
c) Need, Supply, Demand​ 17.​Which of the following is a
d) Testing, Reviewing, Delivering computer-based training method?​
●​ Answer: b) Analysis, Design, a) Role-playing​
Development, Implementation, b) Lecture method​
Evaluation c) E-learning​
12.​The first step in the System’s d) On-the-job training
Approach to Training is:​ ●​ Answer: c) E-learning
a) Implementation​ 18.​Simulation training is most
b) Analysis​ commonly used in:​
c) Evaluation​ a) Banking sector​
d) Development b) Medicine and aviation​
●​ Answer: b) Analysis c) Retail industry​
13.​Which stage in the System’s d) Customer service
Approach ensures that training ●​ Answer: b) Medicine and aviation
objectives are achieved?​ 19.​Role-playing as a training method
a) Analysis​ helps employees develop:​
b) Implementation​ a) Technical skills​
c) Evaluation​ b) Communication and
d) Development decision-making skills​
●​ Answer: c) Evaluation c) Typing skills​
14.​The design phase in the System’s d) Reading comprehension
Approach focuses on:​ ●​ Answer: b) Communication and
a) Identifying learning needs​ decision-making skills
b) Structuring content and delivery 20.​Which of the following is NOT an
methods​ example of an off-the-job training
c) Delivering training​ method?​
d) Measuring performance a) Workshop​
improvement b) Coaching​
●​ Answer: b) Structuring content c) Conference​
and delivery methods d) Case study
15.​Which phase involves selecting ●​ Answer: b) Coaching
trainers and developing study 21.​The Kirkpatrick Model has how
materials?​ many levels?​
a) Analysis​ a) 2​
b) Design​ b) 3​
c) Development​ c) 4​
d) Evaluation d) 5
●​ Answer: c) Development ●​ Answer: c) 4
16.​Case study method is best suited 22.​The first level of Kirkpatrick’s
for:​ Model is:​
a) Practical, real-life a) Behavior​
 b) Results​ a) Reducing the cost of training​
c) Reaction​ b) Identifying skill gaps​
d) Learning c) Avoiding employee participation​
●​ Answer: c) Reaction d) Increasing employee workload
23.​The final level of Kirkpatrick’s ●​ Answer: b) Identifying skill gaps
Model measures:​ 29.​Which factor is most important
a) Learning outcomes​ when scheduling training sessions?​
b) Behavioral changes​ a) Availability of trainers​
c) Reaction of trainees​ b) Employee workload and
d) Business results convenience​
●​ Answer: d) Business results c) Number of PowerPoint slides​
24.​CIRO Model stands for:​ d) Personal preferences of HR
a) Context, Input, Reaction, managers
Outcome​ ●​ Answer: b) Employee workload
b) Context, Input, Reaction, Output​ and convenience
c) Context, Input, Reaction, 30.​Effective study material in training
Organizational growth​ should be:​
d) Context, Input, Reaction, Output a) Complex and detailed​
measurement b) Simple, relevant, and engaging​
●​ Answer: a) Context, Input, c) Irrelevant to practical
Reaction, Outcome application​
25.​Training effectiveness evaluation is d) Theoretical only
important for:​ ●​ Answer: b) Simple, relevant, and
a) Justifying training investments​ engaging
b) Reducing employee engagement​ 31.​A good trainer should have:​
c) Eliminating the need for training​ a) Strong communication and
d) Increasing work hours subject knowledge​
●​ Answer: a) Justifying training b) Only theoretical knowledge​
investments c) No prior training experience​
26.​The first step in designing a d) Poor presentation skills
training program is:​ ●​ Answer: a) Strong communication
a) Selecting trainers​ and subject knowledge
b) Identifying training needs​ 32.​Trainers should be selected based
c) Choosing teaching aids​ on:​
d) Scheduling training sessions a) Their ability to engage learners​
●​ Answer: b) Identifying training b) Their salary expectations​
needs c) Their strictness with employees​
27.​A well-designed training program d) Their personal interests
should be:​ ●​ Answer: a) Their ability to engage
a) Flexible and measurable​ learners
b) Theoretical only​ 33.​Internal trainers are preferred
c) One-size-fits-all​ when:​
d) Expensive and time-consuming a) The training requires
●​ Answer: a) Flexible and organizational knowledge​
measurable b) A global expert is required​
28.​Training needs analysis (TNA) helps c) A neutral perspective is needed​
in:​ d) The training is very technical
●​ Answer: a) The training requires 39.​Coaching is best suited for:​
organizational knowledge a) One-on-one employee
34.​Which of the following is NOT a development​
quality of a good trainer?​ b) Large group discussions​
a) Effective communication​ c) Compliance training​
b) Subject expertise​ d) Onboarding of new employees
c) Poor listening skills​ ●​ Answer: a) One-on-one employee
d) Enthusiasm for teaching development
●​ Answer: c) Poor listening skills 40.​Role-playing as a training method
35.​Trainers should use real-life is most effective for:​
examples in training to:​ a) Sales and customer service
a) Make sessions engaging and employees​
relatable​ b) IT professionals​
b) Increase confusion among c) Manufacturing workers​
employees​ d) Employees working alone
c) Limit employee participation​ ●​ Answer: a) Sales and customer
d) Avoid interactive discussions service employees
●​ Answer: a) Make sessions 41.​Teaching aids in training are used
engaging and relatable to:​
36.​When choosing a training method, a) Enhance learning effectiveness​
the primary consideration should b) Replace trainers completely​
be:​ c) Reduce the need for interaction​
a) Learning objectives and d) Make training longer
audience needs​ ●​ Answer: a) Enhance learning
b) The trainer's preference​ effectiveness
c) Budget constraints only​ 42.​Visual aids in training include:​
d) The length of the session a) Diagrams, videos, and
●​ Answer: a) Learning objectives and presentations​
audience needs b) Only verbal explanations​
37.​E-learning is beneficial because it c) Employee handbooks​
provides:​ d) Group discussions
a) Flexible and self-paced learning​ ●​ Answer: a) Diagrams, videos, and
b) Face-to-face interaction only​ presentations
c) A one-size-fits-all approach​ 43.​Which of the following is an
d) Limited accessibility example of an interactive teaching
●​ Answer: a) Flexible and self-paced aid?​
learning a) Case studies​
38.​Hands-on training is best for:​ b) Posters​
a) Jobs requiring technical or c) Printed manuals​
manual skills​ d) Lectures
b) Jobs requiring only theoretical ●​ Answer: a) Case studies
knowledge​ 44.​Which of the following is NOT an
c) Management-level employees​ example of a teaching aid?​
d) Remote employees a) Whiteboard​
●​ Answer: a) Jobs requiring technical b) Presentation slides​
or manual skills c) Employee paycheck​
d) Training videos
●​ Answer: c) Employee paycheck b) CIRO Model​
45.​Gamification in training refers to:​ c) ADDIE Model​
a) Using game-like elements to d) GROW Model
increase engagement​ ●​ Answer: a) Kirkpatrick Mode
b) Eliminating serious learning 51.​The CIRO Model is mainly used in:​
from training​ a) Organizational training
c) Making training irrelevant​ evaluation​
d) Increasing the cost of training b) Personal coaching​
●​ Answer: a) Using game-like c) School education​
elements to increase engagement d) Medical research
46.​Training evaluation is conducted ●​ Answer: a) Organizational training
to:​ evaluation
a) Measure the effectiveness of 52.​Which of the following is NOT a
training programs​ level in Kirkpatrick’s Model?​
b) Increase training costs​ a) Reaction​
c) Delay employee promotions​ b) Learning​
d) Reduce learning opportunities c) Context​
●​ Answer: a) Measure the d) Results
effectiveness of training programs ●​ Answer: c) Context
47.​Reaction-based evaluation focuses 53.​The last level of the CIRO Model
on:​ measures:​
a) Employee feedback about the a) Overall outcomes of the training​
training​ b) Individual performance only​
b) Direct impact on job c) Immediate reactions from
performance​ trainees​
c) Business results​ d) The number of employees
d) None of the above attending training
●​ Answer: a) Employee feedback ●​ Answer: a) Overall outcomes of
about the training the training
48.​Which evaluation method 54. Which of the following is the first step
measures how much employees in the CIRO model?
have learned?​ a) Reaction​
a) Pre- and post-tests​ b) Context​
b) Financial statements​ c) Input​
c) Observation of other employees​ d) Output
d) Payroll records ●​ Answer: b) Context
●​ Answer: a) Pre- and post-tests 55. In the CIRO model, ‘Input’ refers to:
49.​Which of the following is NOT a a) Employee reactions to training​
method of training evaluation?​ b) Training resources and methods used​
a) Employee surveys​ c) The overall impact on business
b) ROI analysis​ performance​
c) Lecture method​ d) The financial investment in training
d) Manager feedback ●​ Answer: b) Training resources and
●​ Answer: c) Lecture method methods used
50.​Which model evaluates training 56. Which of the following statements is
effectiveness at four levels?​ true about the Kirkpatrick Model?
a) Kirkpatrick Model​
a) It only focuses on business results​ a) Immediate learning outcomes​
b) It evaluates training effectiveness at b) Long-term impact on business
four levels​ performance​
c) It only applies to technical training​ c) Employee satisfaction only​
d) It measures training attendance only d) Study material effectiveness
●​ Answer: b) It evaluates training ●​ Answer: b) Long-term impact on
effectiveness at four levels business performance
57. The Kirkpatrick Model was introduced 63. The CIRO Model is considered an
by: alternative to:
a) Donald Kirkpatrick​ a) Training Methods Model​
b) Peter Drucker​ b) Kirkpatrick’s Model​
c) Abraham Maslow​ c) Sales Training Framework​
d) David Kolb d) Performance Management Model
●​ Answer: a) Donald Kirkpatrick ●​ Answer: b) Kirkpatrick’s Model
58. The final level in the Kirkpatrick 64. A well-designed training program
Model is: should include:
a) Learning​ a) Clear objectives and structured content​
b) Reaction​ b) Only theoretical content​
c) Behavior​ c) A focus on quantity rather than quality​
d) Results d) Irrelevant training topics
●​ Answer: d) Results ●​ Answer: a) Clear objectives and
59. Which training evaluation method is structured content
best suited for measuring knowledge 65. Which of the following is NOT a
gained? component of training evaluation?
a) Observation​ a) Reaction​
b) Written assessments​ b) Learning​
c) Employee feedback surveys​ c) Payroll analysis​
d) ROI analysis d) Business results
●​ Answer: b) Written assessments ●​ Answer: c) Payroll analysis
60. Which level of Kirkpatrick’s Model 66. The primary goal of training
measures changes in employee evaluation is to:
performance after training? a) Justify training investments​
a) Learning​ b) Determine employee salaries​
b) Reaction​ c) Increase training costs​
c) Behavior​ d) Avoid training in the future
d) Input ●​ Answer: a) Justify training
●​ Answer: c) Behavior investments
61. The ‘Reaction’ level of Kirkpatrick’s 67. Which method is best for evaluating
Model is evaluated using: behavior change after training?
a) ROI analysis​ a) Pre- and post-tests​
b) Employee surveys​ b) Observation by managers​
c) Manager feedback​ c) Employee self-assessment​
d) Business performance indicators d) Training completion certificates
●​ Answer: b) Employee surveys ●​ Answer: b) Observation by
62. The ‘Results’ level of Kirkpatrick’s managers
Model assesses: 68. ROI analysis in training evaluation
measures:
a) The financial return on training ●​ Answer: a) Improvement in
investment​ employee performance after
b) Employee attendance rates​ training
c) Study material effectiveness​ 74. Which training evaluation method is
d) Employee personality traits based on financial data?
●​ Answer: a) The financial return on a) ROI analysis​
training investment b) Employee satisfaction survey​
69. A successful training program must c) Group discussions​
be: d) Feedback forms
a) Engaging and relevant to job roles​ ●​ Answer: a) ROI analysis
b) Complicated and time-consuming​ 75. Which of the following is an indirect
c) A one-time event with no follow-up​ method of training evaluation?
d) Focused only on theoretical knowledge a) Observation​
●​ Answer: a) Engaging and relevant b) ROI analysis​
to job roles c) Performance reviews​
70. Which of the following is a d) Written exams
quantitative method of training ●​ Answer: c) Performance reviews
evaluation? 76. The effectiveness of e-learning
a) Observation reports​ training programs is best evaluated
b) Employee feedback surveys​ through:
c) Test scores and performance metrics​ a) Employee feedback and assessment
d) Open-ended discussions scores​
●​ Answer: c) Test scores and b) The trainer’s performance rating​
performance metrics c) The number of participants enrolled​
d) Random selection of trainees
71. Which of the following is an example ●​ Answer: a) Employee feedback and
of formative evaluation? assessment scores
a) Post-training assessment​ 77. A training program that fails to meet
b) Mid-training feedback sessions​ its objectives should be:
c) ROI measurement​ a) Improved and redesigned​
d) Long-term performance tracking b) Abandoned permanently​
●​ Answer: b) Mid-training feedback c) Considered a success​
sessions d) Conducted again without changes
72. Summative evaluation is conducted: ●​ Answer: a) Improved and
a) Before the training begins​ redesigned
b) During the training program​ 78. Which of the following is NOT a
c) After the training is completed​ method of assessing training impact?
d) Before employee selection a) Cost-benefit analysis​
●​ Answer: c) After the training is b) Pre- and post-training tests​
completed c) Employee absences​
73. Which of the following best describes d) Behavior change analysis
training effectiveness? ●​ Answer: c) Employee absences
a) Improvement in employee performance 79. Why is feedback from employees
after training​ important in training evaluation?
b) Number of training sessions conducted​ a) It helps improve future training
c) Cost of training programs​ programs​
d) Number of PowerPoint slides used b) It replaces the need for other
evaluation methods​ ●​ Answer: a) The experience of the
c) It increases employee salaries​ trainer
d) It reduces the need for learning 85. Which training method uses real-life
assessments work situations to teach employees?
●​ Answer: a) It helps improve future a) Lecture method​
training programs b) Case study method​
80. A training program should be c) Storytelling method​
evaluated: d) Group discussions
a) Before, during, and after the training​ ●​ Answer: b) Case study method
b) Only at the start of training​ 86. What is the primary purpose of needs
c) Once every five years​ assessment in training?
d) Never a) To randomly select employees for
●​ Answer: a) Before, during, and training​
after the training b) To determine the skills gap and training
requirements​
81. Which of the following is NOT a c) To increase training costs​
primary area of training? d) To delay the training process
a) Technical skills training​ ●​ Answer: b) To determine the skills
b) Soft skills training​ gap and training requirements
c) Leadership training​ 87. Which of the following is an informal
d) Personal hobby training training method?
●​ Answer: d) Personal hobby training a) E-learning​
82. What is the key advantage of b) Coaching and mentoring​
simulation training? c) Classroom training​
a) It is inexpensive​ d) Virtual reality training
b) It provides hands-on experience in a ●​ Answer: b) Coaching and
risk-free environment​ mentoring
c) It requires no technology​ 88. Which of these factors should be
d) It does not need an instructor considered when designing a training
●​ Answer: b) It provides hands-on program?
experience in a risk-free a) Learning objectives and audience needs​
environment b) Employee salary levels​
83. Off-the-job training is typically c) Office decoration​
conducted: d) Distance from home to the workplace
a) At the employee’s workplace​ ●​ Answer: a) Learning objectives and
b) Outside the normal work environment​ audience needs
c) Through job rotation​ 89. What is the main benefit of blended
d) Without any structured method learning in training?
●​ Answer: b) Outside the normal a) It combines different training methods
work environment for better learning outcomes​
84. The effectiveness of on-the-job b) It eliminates the need for trainers​
training depends on: c) It focuses only on classroom-based
a) The experience of the trainer​ training​
b) The availability of classroom space​ d) It discourages employee interaction
c) The number of employees​ ●​ Answer: a) It combines different
d) The budget allocated training methods for better
learning outcomes
90. What is the most important quality of 95. In the CIRO Model, the “O” stands
an effective trainer? for:
a) Deep subject knowledge and good a) Outcome​
communication skills​ b) Observation​
b) Strict disciplinary methods​ c) Operation​
c) A strong personal opinion​ d) Orientation
d) A focus only on theoretical content ●​ Answer: a) Outcome
●​ Answer: a) Deep subject 96. What is the last step in training
knowledge and good evaluation?
communication skills a) Measuring training results​
91. Why is training evaluation necessary? b) Conducting the training program​
a) To determine if training objectives were c) Selecting a training method​
met​ d) Creating training content
b) To extend the duration of training​ ●​ Answer: a) Measuring training
c) To increase training costs​ results
d) To discourage employee participation 97. Which of the following training aids is
●​ Answer: a) To determine if training best for engaging visual learners?
objectives were met a) Infographics and videos​
92. Which of the following is NOT a b) Written handouts only​
method of training evaluation? c) Verbal instructions​
a) Pre- and post-training assessments​ d) One-on-one coaching
b) Employee attendance tracking​ ●​ Answer: a) Infographics and videos
c) Surveys and feedback forms​ 98. A key challenge in training evaluation
d) Observations and performance is:
monitoring a) Measuring long-term impact​
●​ Answer: b) Employee attendance b) Reducing training effectiveness​
tracking c) Avoiding participant feedback​
93. The Kirkpatrick Model of training d) Ignoring training costs
effectiveness includes which of the ●​ Answer: a) Measuring long-term
following levels? impact
a) Reaction, Learning, Behavior, Results​ 99. Which of the following helps in
b) Planning, Execution, Monitoring, assessing employee learning outcomes?
Feedback​ a) Pre- and post-training tests​
c) Theory, Application, Performance, b) Employee opinions​
Review​ c) Number of employees trained​
d) Pre-assessment, Training, d) Number of trainers hired
Post-assessment, Feedback ●​ Answer: a) Pre- and post-training
●​ Answer: a) Reaction, Learning, tests
Behavior, Results 100. The overall goal of a training
94. Which training evaluation model program is to:
focuses on measuring business impact? a) Improve employee performance and
a) Kirkpatrick Model​ productivity​
b) CIRO Model​ b) Increase work pressure​
c) Gagne’s Nine Events of Learning​ c) Replace experienced employees​
d) ADDIE Model d) Focus only on theory
●​ Answer: b) CIRO Model ●​ Answer: a) Improve employee
performance and productivity