HP Smart Tank Wireless 450 series *Z4B56-90023*

*Z4B56-90023*
Need help? www.support.hp.com Z4B56-90023

Control panel
1 Control panel display: Indicates number of copies, 6 Printhead Alert light: Indicates printhead
printhead priming state, media errors, wireless problems.
status and signal strength, Wi-Fi Direct status, and
printhead problems. For more information about 7 
 (Resume button): Resumes a job after a
the icons, see the user guide on www.support. disruption (for example, after loading paper or
hp.com or the electronic Help installed with HP clearing a paper jam).
printer software. 
Resume light: Indicates the printer is in a warning
or error state.
2 (Cancel button): Stops the current operation.
8  (Information button): Press this button to
3  (Wireless button): Turns wireless capabilities print information about how to wirelessly connect
on or off. your printer to your network or directly to your

Wireless light: Indicates whether the printer is computer and mobile devices.
connected to a wireless network or not. A blinking
light indicates that wireless has not been setup or 9  (HP ePrint button): Turns HP ePrint on or off.
that the printer is attempting to connect. 
HP ePrint light: Indicates the on or off status of
HP ePrint. A blinking light indicates a problem
4  (Wi-Fi Direct button): Turns Wi-Fi Direct on or with the connection to Web Services.
off.

Wi-Fi Direct light: Indicates the on or off status 10  (Black Copy button): Starts a black-and-white
of Wi-Fi Direct. A blinking light indicates that the copy job. To increase the number of copies, press
printer is connecting to a mobile device in the Wi-Fi the button multiple times. The number of copies
Protected Setup (WPS) push mode or there is a appears on the control panel display. Copying
problem with the Wi-Fi Direct connection. starts two seconds after the last button press.

5  (Color Copy button): Starts a color copy job. To 11 (Power button): Turns the printer on or off.
increase the number of copies, press the button
multiple times. The number of copies appears
on the control panel display. Copying starts two The information contained herein is subject to change
seconds after the last button press. without notice.


NOTE: You can generate a print quality diagnostics
report by pressing and holding the Color Copy
button for three seconds.

© Copyright 2017 HP Development Company, L.P. Printed in [English]

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 Control Panel Display Errors
The printer control panel display indicates some errors by alternatively flashing the letter “E“ and a number. The
table below contains some common errors.

Display Error Solution

1. Open the front door, and then open the printhead access door.
2. Make sure the printhead latch is properly closed and the print carriage is not
obstructed.
Printhead Carriage Stall IMPORTANT: Do not open the printhead latch but check that it is pushed down
firmly. Keep printhead latch closed unless installing new printheads or moving
printer outside your home or office.
3. Close printhead access door, then front door.
4. Press (the Resume button) to continue printing.

Clear the jam, and then press (the Resume button) to continue printing.
For more information, see the user guide on www.support.hp.com or the
electronic Help installed with HP printer software.
Paper Jam

Open the printhead access door completely, and then close it immediately.
This process helps remove ink buildup and maintains the best print quality
throughout the life of the printer.
System Maintenance Required IMPORTANT: Do not open the printhead latch unless you get this message, or
are installing new printheads, or moving the printer outside your home or office.

1. Load paper in the input tray.

2. Press (the Resume button) to continue printing.
Out of Paper NOTE: For more information on how to load paper, see the user guide on
www.support.hp.com or the electronic Help installed with HP printer software.
The Error icon ( ), the Paper
Error icon ( ), and Resume
light ( ) are blinking.

Flashing left printhead icon: Indicates an error with the tri-color printhead.
OR
Flashing right printhead icon: Indicates an error with the black printhead.
If you are setting up the printer for the first time, make sure you have removed
Printhead Problem the tape from the printhead.
The Error icon ( ), one or both If you have been using your printer and are starting to see print quality
Printhead icons ( ), and problems, the printhead indicated needs to be replaced. Contact HP support at
Printhead Alert light( ) www.support.hp.com to get a replacement printhead.
are blinking.

For more information about control panel display errors, visit www.support.hp.com to view or download the user
guide. If you have installed the recommended software on your computer, you can also find similar information in
the electronic Help.

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 Important Ink Information
After the printheads are installed and primed with ink, do not open the printhead latch unless you are installing
new printheads or moving the printer outside your home or office. In addition, you should maintain proper ink
levels in the ink tanks when printing.

Maintain proper ink levels

Use the ink level lines on the ink tanks to determine when to fill the tanks and how much ink should be added.
Never print when any of the ink tanks has less than the minimum amount of ink. Printing with too little ink or filling
tanks with too much ink can damage the printer and affect print quality. Make sure you match the color of the ink to
the color on the ink tank when you refill an ink tank. See the Start here booklet for instructions on how to fill the ink
tanks.

Minimum ink level

Ink level should never go below the minimum ink line.
Printing with ink level below the minimum line may cause
damage to your printer.

Maximum ink level

Do not fill ink above the maximum ink line. Overfilling
might cause ink leakage. When you refill, some ink might
be left in the ink bottle. You can save the remaining ink by
storing the ink bottle in a dry cool place for future refilling.

NOTE: Product service or repairs required as a result of filling the ink tanks improperly and/or using non-HP ink will
not be covered under warranty.

Moving printer after setup

To prevent damage to the printer or ink leakage, follow these instructions.
If you are moving the printer within your home or office, keep the printhead latch closed, and keep the printer level.
If you are moving the printer outside your home or office, follow the instructions in the relevant section of the Start
here booklet provided in the printer box or the user guide available at www.support.hp.com.

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 Wireless setup
Need networking help?
During installation of the HP printer software or the HP Smart app, you are guided through setting up the printer on
your wireless network (only 2.4 GHz supported).
To learn about preparing your wireless network, setting up or reconfiguring your printer, and troubleshooting, visit
www.hp.com/go/wirelessprinting.
Tip: Press (the Information button) on the control panel for three seconds to print a wireless quick start guide.

If connecting your printer to your device through a wireless network was unsuccessful
1. Restore the network settings on your printer and try to connect again.
To restore the network settings, press and hold (the Wireless button) and (the Cancel button) for three
seconds. After (the Power button) blinks for a few seconds, the printer will be in setup mode.
2. If your router supports Wi-Fi Protected Setup (WPS) mode, try to connect through WPS mode.
To connect your printer through WPS mode with a router that has a WPS button:
a. Press and hold (the Wireless button) on your printer for more than three seconds to start WPS mode. The
Wireless light starts blinking.
b. Press the WPS button on your router. When the printer connects successfully, the Wireless light stops
blinking and stays on.
3. Make sure your printer is connected to the same network as your computer or mobile device.
To check the network to which your printer is currently connected:
a. Press (the Wireless button) and (the Information button) at the same time to print the wireless
network test report.
b. In the wireless network test report, under the CURRENT CONFIGURATION section, check Network Name
(SSID). This shows the name of the network to which your printer is connected.
4. Restart the components of the wireless network.
Sometimes, turning off the devices and then turning them back on helps resolve network communication issues.
Turn off the router, printer, and your computer or mobile device, and then turn them back on in this order: router
first, then printer, and then your computer or mobile device.
Still have problems? Visit the HP Wireless Printing Center at www.hp.com/go/wirelessprinting.
If you are using a computer running Windows, you can use the HP Print and Scan Doctor tool, which can help solve
many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools.

Share your printer with multiple devices on your network

After your printer has been connected to your wireless network, you can share your printer with multiple computers
and mobile devices on the same network. On each additional device, install the HP Smart app or printer software
from 123.hp.com and follow the onscreen instructions to connect to your printer.

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 Wireless setup (continued)
If you want to change from a USB connection to a wireless connection
First make sure that you have already successfully installed your printer software.
Windows
1. Open the HP printer software by double-clicking the icon with the printer name on the desktop or by doing one
of the following:
•• Windows 10: From the computer desktop, click Start, select HP from the app list, and then select the icon
with the printer name.
•• Windows 8.1: Click the down arrow in the lower left corner of the Start screen, and then select the printer
name.
•• Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the
printer name.
•• Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs
or Programs, click HP, click the folder for the printer, and then select the icon with the printer name.
2. In the printer software, click Tools.
3. Click Device Setup & Software.
4. Select Convert a USB connected device to wireless. Follow the onscreen instructions.
Mac
Use HP Utility in Applications/HP to change the software connection to wireless for this printer.

Print wirelessly without a router

Use Wi-Fi Direct to print with wireless without a router, from your computer, smartphone, or other wireless enabled
device. To use Wi-Fi Direct from a computer, the printer software must be installed on the computer.
1. If the Wi-Fi Direct light on the printer is off, press (the Wi-Fi Direct button) to turn it on. The Wi-Fi Direct
light is on when Wi-Fi Direct is turned on.
2. Press (the Wi-Fi Direct button) and (the Information button) together to print a Wi-Fi Direct guide.
3. Follow the instruction on the Wi-Fi Direct guide to connect your computer or mobile device to the printer.
4. Print as you normally do from your computer or mobile device.
NOTE: Wi-Fi Direct connection does not provide Internet access.
Visit the HP Wireless Printing Center at www.hp.com/go/wirelessprinting for more information about Wi-Fi
Direct.
This product is designed for use in open environments (e.g., in homes and not connected to the public Internet) in
which anyone may access and use the printer. As a result, the Wi-Fi Direct setting is in “Automatic” mode by default,
without an administrator password; this allows anyone in wireless range to connect and access all functions and
settings of the printer. If higher security levels are desired, HP recommends changing the Wi-Fi Direct Connection
Method from “Automatic” to “Manual” and establishing an administrator password.

Print from your smartphone or tablet

You can use the HP Smart app to set up and use your HP printer for scanning, printing, and sharing documents.
Install the app from 123.hp.com or from the app store for your mobile device.
You can also use your printer to print documents and photos directly from your mobile devices.
•• iOS: Use the Print option from the Share menu. No setup required. iOS AirPrint is preinstalled.
•• Android: Download and enable the HP Print Service Plugin (supported by most Android devices) from the Google
Play Store.
For more information on mobile printing, visit the HP Mobile Printing website at www.hp.com/go/mobileprinting.
The site might not be available in some countries/regions or languages.

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 Unable to Print
If you are unable to print, try the following:
1. Make sure the power cord connections are secure, the printer is turned on, and (the Power button) is lit.
2. If your computer is connected to the printer with a USB cable, make sure the USB connections are secure. If your
computer is connected to the printer with a wireless connection, confirm that the wireless connection is working.
3. If you use Windows, visit the HP Diagnostic Tools website at www.hp.com/go/tools to download free diagnostic
utilities (tools) that you can use to fix common printer problems.

Windows Mac
Make sure that the printer is set as your default Check your print queue:
printing device: 1. In System Preferences, click Printers & Scanners
•• Windows 10: From the computer desktop, click (Print & Scan in OS X v10.8 Mountain Lion).
Start, select HP from the app list, and then select 2. Click Open Print Queue.
the icon with the printer name.
3. Click a print job to select it.
•• Windows 8.1 and Windows 8: Point to or tap
4. Use the following buttons to manage the print job:
the upper-right corner of the screen to open the
Charms bar, click the Settings icon, click or tap •• (Cancel button): Cancel the selected print job.
Control Panel, and then click or tap View devices •• (Resume button): Continue a paused print job.
and printers. 5. If you made any changes, try to print again.
•• Windows 7: From the Windows Start menu, click Restart and reset:
Devices and Printers.
1. Restart the computer.
•• Windows Vista: On the Windows taskbar, click
2. Reset the printer.
Start, click Control Panel, and then click Printer.
a. Turn off the printer and unplug the power cord.
•• Windows XP: On the Windows taskbar, click Start,
click Control Panel, and then click Printers and b. Wait a minute, then plug the power cord back in
Faxes. and turn on the printer.
Make sure that your printer has a checkmark in the Reset the printing system:
circle next to it. If your printer is not selected as the 1. In System Preferences, click Printers & Scanners
default printer, right-click the printer icon and choose (Print & Scan in OS X v10.8 Mountain Lion).
Set as Default Printer from the menu. 2. Press and hold the Control key as you click the list
If using a USB cable and you are still unable to print, at the left, and then choose Reset printing system.
or the software installation fails: 3. Add the printer you want to use.
1. Remove the CD from the CD/DVD drive, and then Uninstall the software:
disconnect the USB cable from the computer.
1. If the printer is connected to your computer through
2. Restart the computer. USB, disconnect the printer from the computer.
Insert the printer software CD in the CD/DVD drive, and 2. Open the Applications/HP folder.
then follow the onscreen instructions to install the
printer software. Do not connect the USB cable until 3. Double-click HP Uninstaller, and then follow the
you are told to do so. Or you can enter 123.hp.com onscreen instructions.
or www.support.hp.com in a web browser on your
computer to download and install the printer software.
3. After the installation finishes, restart the computer.
If you are using wireless and you are still unable to
print:
Go to the “Wireless setup” section for more
information.

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 Learn more
Electronic Help: Install the electronic Help selected from the recommended software during software installation.
Learn about product features, printing, troubleshooting, and support. Find notices, environmental, and regulatory
information, including the European Union Regulatory Notice and compliance statements, in the Technical
Information section.
•• Windows® 10 : From the computer desktop, click Start, select HP from the app list, and then select the icon
with the printer name.
•• Windows® 8.1: Click the down arrow in the lower left corner of the Start screen, select the printer name, click
Help, and then select Search HP Help.
•• Windows® 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, select
the icon with the printer name, and then click Help.
•• Windows® 7, Windows Vista®, and Windows® XP: Click Start, select All Programs, select HP, and then select
the printer name.
•• OS X, Yosemite: Click Help>Mac Help. In the Help Viewer enter the printer name in the search field and press
Enter.
•• OS X, Mavericks: Click Help>Help Center. In the Help Viewer window, click Help for all your apps, and then
click the Help for your printer.
Readme: Contains HP support information, operating system requirements, and recent printer updates.
•• Windows: Insert the software CD in your computer, and then browse to the ReadMe.chm file. Double-click
ReadMe.chm to open, and then select the ReadMe in your language.
•• Mac: Open the Documents folder located at the top-level of the software installer. Double-click ReadMe, and
then select the ReadMe in your language.
On the Web: Additional help and information: www.support.hp.com. Printer registration: www.register.hp.com.
Declaration of Conformity: www.hp.eu/certificates. Ink usage: www.hp.com/go/inkusage.

Acknowledgements
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries.
Mac, OS X, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.

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 HP printer limited warranty statement

HP Product Limited Warranty Period

Software Media 90 days
Printer 1 year or 20,000 pages, whichever is earlier.
Ink bottles Until the HP ink is depleted or the “end of warranty” date printed
on the ink bottle has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.

Printheads 1 year or 20,000 pages, whichever is earlier.

Accessories (excludes printheads) 1 year unless otherwise stated

A. Extent of limited warranty

1. This HP Limited Warranty applies only to HP branded products sold or leased a) from HP Inc., its subsidiaries, affiliates,
authorized resellers, authorized distributors, or country distributors; b) with this HP Limited Warranty.
2. HP Inc. (HP) warrants to the end-user customer that the HP products specified above will be free from defects in
materials and workmanship for the duration specified above (the “Limited Warranty Period”), which Limited Warranty
Period begins on the date when the HP Hardware Product is first detected during its initial boot, which date is known as
the “first start date.” Alternatively, if the HP Hardware Product is not detected at that time, the Limited Warranty Period
shall start on the latter of the date of purchase or lease from HP or from the HP or, if applicable, the HP authorized
service provider completes installation.
3. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not
warrant that the operation of any product will be uninterrupted or error free.
4. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
5. For HP printer products, the use of non-HP ink or printheads does not affect either the warranty to the customer or any
HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP ink
or printheads; or expired ink or printheads, HP will charge its standard time and materials charges to service the printer
for the particular failure or damage.
6. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
7. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within
a reasonable time after being notified of the defect, refund the purchase price for the product.
8. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
9. Any replacement product may be either new or like-new products of similar functionality as the product being replaced.
10. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
11. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY
OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY
STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND
WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in
the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers, exclusions and limitations of
this Warranty Statement may not apply to the customer.

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