PERTAMA COMPLEX

MAINTENANCE AND
FACILITIES MANAGEMENT

Prepare for
Sr. Mahayudin bin Mahmood
Presented By | GROUP 4

AIMAN FIKRI BIN AWANIS AYRA HAZIRAH BINTI MOHD ZAINOL NUR ASYIRAH BINTI SHARIDAN AINUL WADIAH BINTI ZAMRI NUR ALYA IRDINA BINTI SAZALI RASHID MUHAMMAD AZIM BIN ABDUL
2022610646 2022810006 2022495962 2022663964 2022663932 WALID
2023616432
 CONTENTS

01
CASE STUDY
02
CURRENT PRACTICES OF
03
BUILDING PERFORMANCE
OPERATION AND MAINTENANCE

04 05
PROPOSAL APPENDIX
BUILDING INFORMATION

NO GENERAL INFORMATION DESCRIPTION

Pertama Complex, Jalan Tuanku Abdul Rahman,50100 , Kuala

1 Case Study
Lumpur

2 Building Type Shopping complex

3 Location Pertama Complex Jalan Dang Wangi, 50350, Kuala Lumpur

4 Tenure Freehold

5 Client Pertama Complex Maintenance and Facilities Management

6 Built Area 600,000 sqft

7 Year of Built 1976

8 Estimated Age of Building 48 years old

9 Building Condition Satisfactory condition

TECHNICAL INFORMATION
NO GENERAL INFORMATION DESCRIPTION

1 Total Floors 21-storey building

2 Retail Space 3 floors dedicated to retail outlets

3 Office Space 14-storey office tower

4 Parking 4 basement levels providing covered parking facilities

Over 110 retail shops;

Leather apparel, Jeans, and uniforms.
Sportswear and equipment.
5 Retail Outlets Smartphones, electronic gadgets, and telecommunications services.
Watches and eyewear.
Tailoring and alteration services.
Books, magazines, and convenience stores.

6. Managing Resources OutsourcesInsources

Mechanical Services
Electrical Services
Building Automation System (BAS)
7. Building Services Elevator and LiftsCommunication System
Waste Management System
Building Envelope Services
Energy Management
MAINTENANCE ORGANIZATION
 MAINTENANCE
STRATEGY
MAINTENANCE SCHEDULE Systematic Inspection

A structured plan that outlines the

Performing regular inspections
routine inspection, servicing, and
involves systematically checking and
repair
assessing equipment, systems, or
To keep building systems and
processes.
equipment in optimal working
To ensure they are functioning
condition.
correctly and safely.
Occupational Safety and
Health (OSH)
Responsible for ensuring the health,
safety, and well-being of all
individuals within the building.
Identifying potential hazards,
implementing safety policies, and
promoting a culture of safety through
training and awareness programs.
MAINTENANCE MANAGEMENT PROCESS
MAINTENANCE
SCHEDULE CLEANING & SERVICES
RECTIFICATION & REPAIR

REPLACEMENT
MAINTENANCE BUDGETING AND FINANCIAL
MANAGEMENT
CASHFLOW EVERY MONTH (2024)
CASHFLOW FORECAST YEAR (30 YEARS)
MAINTENANCE TECHNOLOGY
The maintenance technology used at Pertama Complex focuses on
systematic inspections, scheduled servicing, and preventive measures
to ensure optimal performance of essential building systems.

Water Mechanical & Fire Fighting Security System Cleaning

Circulation Electrical (M&E) System
System Systems

Chiller Lift Fire CCTV Scrubbing

Extinguishers machines
Cooling tower LV Room &
High Tension Sprinkler & Filter
Water tank Room Hose Reel
Room
POST OCCUPANCY ELEVATION (POE)
CLEANLINESS AIR MOVEMENT OVERALL COMFORT

VISUAL COMFORT

NOISE POLLUTION

THERMAL COMFORT

FIGURE: POE SAMPLE QUESTION

POST OCCUPANCY ELEVATION (POE)
INTERVIEW

INTERVIEWEE: NOOR AZUANA AMIRDIN INTERVIEWEE: MOHAMAD SHAHRANIE

NO INTERVIEW QUESTION ANSWER NO INTERVIEW QUESTION ANSWER

The most common issues we The most common issues we deal with
What are the most common types of
What are the most common types of encounter are related to the air are air conditioning breakdowns and
1 damage or issues encountered
1 damage or issues encountered conditioning system and plumbing, plumbing problems, like leaks or
during maintenance work?
during maintenance work? such as leaks, blockages, or cooling blockages.
inefficiencies.
Yes, we sometimes face budget issues,
Is there any problem related to
Yes, we do face some budget 2 especially in major repairs or
budget constraints?
Is there any problem related to constraints, especially when it comes upgrading old systems.
2
budget constraints? to allocating funds for major repairs
and upgrading older systems. Are there any issues with the quality Sometimes, the air conditioning units
3
of repair work being carried out? break down again after repairs.
There are some issues with the quality
of work, such as frequent air
Are there any issues with the quality Does the organization face There is a shortage of staff, but we also
3 conditioning breakdowns and
of repair work being carried out? 4 challenges with a shortage of use outsourced services to manage
sometimes the cleaning is not done
manpower? the workload.
properly.

We do face some challenges with What are the challenges faced with
Does the organization face One of the issues is full storage, which
manpower, but since the complex also 5 computer systems in performing
4 challenges with a shortage of slows down the system.
engages outsourced services, it helps maintenance tasks?
manpower?
cover the shortage to some extent.

One of the challenges we face with the

computer system is full storage, which
What are the challenges faced with
affects performance. There are also
5 computer systems in performing
occasional user errors, where staff
maintenance tasks?
may inadvertently make mistakes in
the system.
 PROPOSAL
Based on observation, the existing shop lot is K.K. Jeans Sdn
Bhd which sells clothing and footwear. The proposal for this
store aims to enhance and renovate the materials and
change the activities from clothing store to arcade.s. It
involves modifying and improving aspects of structure,
aesthetics, and functionality.
BUILDING MATERIAL
Suspended
Epoxy Flooring Concrete Wall
ceiling

Durability Durable Easy Integration of

Easy Maintenance Highly Resistant Lighting and Wiring
Damage

Vinyl Wall Panels Automatic Sliding

Arcade Glass Door

Moisture-Resistant Convenience
Variety of Patterns Modern Look
MECHANICAL & ELECTRICAL Air
Lighting Conditioning

Portable and Reduced Energy

Versatile Consumption

Fire Safety Surveillance

System and Security

Detect Smoke
Monitoring Activities
Particles in the Air
MEASURED DRAWING FOR PROPOSAL
REFURBISHMENT
 COSTING FOR DEMOLITION WORK
DESCRIPTION UNIT QTY RATE AMOUNT

Wall
To demolish and remove 113mm thick bwk 9741mm x
m² - - RM2500.00
3000mm high at shop lot of 139, making good, affected
area, and clearing away debris to designated area.

Floor
To hack off and remove ceramic tiles 8515mm x 14018mm at
m² 119.36 13.04 RM1556.55
shop lot of 139, making good, affected area, and clearing
away debris to designated area.

Door
To take out and remove single timber flush door 910 x 2110
m² 1 47.82 RM47.82
mm at shop lot of 139, affected area, and clearing away
debris to designated area.

OVERALL TOTAL = RM4104.37

 COSTING FOR NEW WORK
DESCRIPTION UNIT QTY RATE AMOUNT

Wall
To install a 200mm thick reinforced 9741mm x 3000mm with m² - - RM5500.00
'Exmet' reinforcement installed.

Floor
To install and fill the Epoxy Flooring, 20mm Cement and m² 51.332 22.04 RM1131.35
sand (1:3) backing screed to receive Epoxy flooring.

Door
To install a Automatic Sliding Glass Door 3600mm x m² 1 3230.00 RM3230.00
2100mm.

OVERALL TOTAL = RM9861.35

APPENDIX

BARIS

FIRE CERTIFICATE INSPECTION CERTIFICATE DBKL

 WATER TANK GENERATOR ROOM H.T LV ROOM

ELECTRICAL CONTROL FIRE FITTING CONTROL FIRE SPRINKLE SYSTEMS

PANEL
THANKYOU