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Mark

Mark Ndung’u Ciira is a driven professional with a background in Computer Science and experience in customer service, IT troubleshooting, and physically demanding roles. He has worked as a Cyber Café Attendant and Casual Worker, demonstrating strong communication, problem-solving skills, and adaptability in fast-paced environments. Currently a continuing student at Kirinyaga University pursuing a Bachelor of Science in Computer Science, he is eager to apply his skills in a cruise ship role.

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markmorty21
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13 views2 pages

Mark

Mark Ndung’u Ciira is a driven professional with a background in Computer Science and experience in customer service, IT troubleshooting, and physically demanding roles. He has worked as a Cyber Café Attendant and Casual Worker, demonstrating strong communication, problem-solving skills, and adaptability in fast-paced environments. Currently a continuing student at Kirinyaga University pursuing a Bachelor of Science in Computer Science, he is eager to apply his skills in a cruise ship role.

Uploaded by

markmorty21
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MARK

NDUNG’U
CIIRA
PROFILE
Driven and adaptable professional with a background in Computer Science
and hands-on experience in physically demanding and team-oriented roles.
Proficient in IT troubleshooting and operations, complemented by excellent
communication and problem-solving skills. Experienced in maintaining high
productivity in dynamic, fast-paced environments. Excited to bring a strong
work ethic, adaptability, and teamwork to a cruise ship role.

WORK EXPERIENCE

Cyber Café Attendant


Marigi-tech 2025 – To date
Ruiru, Kenya
 Customer Service: Greet customers and assist them with inquiries
📞 +254 114678857 or technical support.
 Computer Maintenance: Ensure that all computers are functional
📞 +254 769644941 and updated with the latest software.
 Internet Assistance: Help customers navigate the internet for
browsing, research, and social media.
✉️ markmorty21@gmail.com
 Cash Handling and Record Keeping: Manage payments for
services such as computer use, printing, scanning, or photocopying.
Height: 180cm
 Cleanliness and Organization: Keep the cyber café clean,
organized, and welcoming for all users.
 Printer and Scanner Operations: Assist customers with printing,
photocopying, and scanning documents.

Casual Worker
Kenyatta University 2023 –2024

 Participated in loading and unloading tasks, maintaining safety


standards under time constraints.
 Worked as part of a team to complete physically demanding
Languages responsibilities.
1. English  Facilitated daily retail operations by providing excellent
2. Kiswahili customer service, handling inquiries, and assisting with sales.
 Managed inventory and supported sales transactions,
contributing to the overall efficiency of the store
 Ensured customer satisfaction by resolving issues promptly and
maintaining a well-organized retail space.

SKILLS Casual Worker


Various Construction sites 2023 –2024
 Analytical Thinking &
Problem-Solving: Capable of  Assisted masons with material handling, site preparation, and
diagnosing and resolving construction tasks.
technical and operational  Developed adaptability to varying job requirements and environments.
issues effectively.  Collaborated with teams to ensure efficiency and adherence to
 Client Relations & Customer deadlines.
Service: Experienced in
delivering high-quality service EDUCATION
and maintaining strong client Bachelor of Science in Computer Science
relationships. Kirinyaga University 2019 – To date
 Attention to Detail: continuing student
Consistently demonstrates
precision in task execution and
ensures the accuracy of Certificate of Secondary Education
information. Kigumo Bendera High School, Murang’a 2015 –2018
 Team Collaboration &
Communication: Strong verbal  Achieved Kenya Certificate of Secondary Education (KCSE).
and interpersonal
communication skills,
fostering teamwork and
collaboration.
 Adaptability: Quickly learns
new tools and technologies,
demonstrating flexibility in
various work environments.

References
Available upon request

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