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Resume Ashok Mhaske

Mr. Ashok Dinkar Mhaske is an experienced IT Infrastructure Manager with over 12 years in managing IT operations, including servers, networks, and cloud platforms. He has a strong background in incident response, disaster recovery, and compliance management, having led infrastructure teams in various organizations. His career highlights include achieving high system uptime, implementing disaster recovery protocols, and modernizing IT infrastructure in academic and enterprise settings.

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Najmul Hussain
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4 views4 pages

Resume Ashok Mhaske

Mr. Ashok Dinkar Mhaske is an experienced IT Infrastructure Manager with over 12 years in managing IT operations, including servers, networks, and cloud platforms. He has a strong background in incident response, disaster recovery, and compliance management, having led infrastructure teams in various organizations. His career highlights include achieving high system uptime, implementing disaster recovery protocols, and modernizing IT infrastructure in academic and enterprise settings.

Uploaded by

Najmul Hussain
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Mr.

Ashok Dinkar Mhaske

Address: Dubai-UAE | Mobile: +971-503435937

Visa Status: Visit Visa. Email: ashok.mhaske2002@gmail.com

CAREER SUMMARY:

Highly experienced IT Infrastructure Manager with 12+ years of comprehensive experience in


managing end-to-end IT infrastructure operations, including servers, networks, storage,
backup, data centers, and hybrid cloud platforms. Proven track record in academic and
enterprise environments with expertise in ensuring secure, reliable, and high-performing
systems supporting critical business functions.

Strong background in leading infrastructure teams, incident response, disaster recovery, and
compliance management.

CORE COMPETENCIES

Infrastructure Operations Management – On-premises & Cloud Environments

Team Leadership & Staff Development – 5+ years managing infrastructure teams

Incident Response & Root Cause Analysis – Critical system recovery and preventive actions

Disaster Recovery & Business Continuity – Planning, implementation, and compliance

Infrastructure Project Management – Upgrades, migrations, technology refresh initiatives

Capacity Planning & Risk Assessment – Budget forecasting and strategic planning

Compliance & Security Management – Regulatory standards, and governance frameworks

Vendor Management & Cross-Functional Collaboration – Application, cybersecurity, and


biomedical teams

ITSM & Service Delivery – ServiceNow, SLA management, operational excellence

Emerging Technology Integration – Digital transformation and infrastructure modernization

PROFESSIONAL EXPERIENCE

IT Operations Manager

Subhas Transportation Systems, Tashkent, Uzbekistan | Oct 2023 – May 2024

Managed enterprise-wide IT infrastructure operations, ensuring 99.9% uptime for critical


business systems.
Led infrastructure incident response team, implementing root cause analysis and preventive
measures to minimize operational disruptions

Oversaw hybrid cloud infrastructure (AWS) and coordinated disaster recovery drills and
business continuity planning

Managed SLA compliance monitoring, implemented corrective actions, and supervised


infrastructure support teams

Collaborated with cross-functional teams to align infrastructure operations with enterprise


goals and minimize downtime during maintenance windows

IT Systems Executive

International College for New Age Studies, India | Jun 2021 – Jul 2023

Directed comprehensive IT infrastructure modernization and cloud adoption initiatives for an


academic institution supporting 400+ users

Established enterprise-grade disaster recovery protocols and vendor management frameworks,


ensuring compliance with academic standards

Led deployment of critical enterprise applications (Blackboard LMS) supporting educational


continuity and conducted comprehensive user training programs

Conducted pre-project feasibility analysis, requirements gathering, and capacity planning for
infrastructure upgrades

Developed infrastructure policies, standards, and documentation aligned with academic and
regulatory requirements

IT Operations & Project Manager

Days Group of Companies (Hong Kong, China) | Jul 2005 – Feb 2021

Led multi-location IT infrastructure operations across global offices, achieving 99.99% uptime
for retail and franchisee divisions

Managed critical infrastructure incidents, including server downtime, security breaches, and
network failures, with rapid restoration protocols

Executed end-to-end infrastructure project lifecycle management from requirements analysis


through deployment and ongoing support

Designed and implemented enterprise client/server applications for inspection, banking, and
inventory management systems
Served as primary technical liaison coordinating between application teams, cybersecurity,
and external vendors.

Managed hybrid data center operations, cloud environments, and infrastructure for 15+ global
office locations

Led and mentored IT infrastructure teams of 12+ engineers, fostering operational excellence
and professional development

IT Infrastructure Manager

Global Engineering Systems, UAE Free Zone-Sharjah | Mar 2003 – May 2005

Led comprehensive infrastructure modernization initiatives focusing on Oracle database


administration and IT governance frameworks

Developed and implemented disaster recovery strategies, ensuring compliance with industry
best practices and regulatory standards

Managed server infrastructure, storage systems, and network operations ensuring high
availability and performance optimization

TECHNICAL EXPERTISE

Infrastructure Management: Servers (IBM, HP, Dell), Storage & SAN, Data Center Operations,
Hybrid Cloud Architecture Cloud Platforms: AWS Certified, Microsoft Azure, Hybrid
Environments, Infrastructure Automation Networking & Security: Cisco Routers/Switches,
Network Security, Incident Management, CCTV Surveillance ITSM/Service Management:
ServiceNow, ITIL v3 Foundation, SLA Management, Change Management Databases &
Applications: MS SQL Server, Oracle, IBM Db2, SAP-SD, Blackboard, SharePoint, Lotus Domino
Automation & DevOps: Terraform, Ansible, Infrastructure as Code, Automated Deployment
Monitoring & Analytics: Power BI, Crystal Reports, Performance Monitoring, Capacity Planning
Backup & Recovery: Enterprise Backup Solutions, Disaster Recovery Testing, Business
Continuity Planning

EDUCATION & CERTIFICATIONS

Master’s in business administration – IT

Professional Certifications: ITIL v3 Foundation Certified

Microsoft Certified Systems Engineer (MCSE),VMware Certified Professional (VCP)


Specialized Knowledge: Banking Operations, Import/Export Documentation, Procurement,
Data Warehousing & Mining, Compliance Management

KEY ACHIEVEMENTS

Incident Response Excellence: Restored critical business operations within hours during
major IT infrastructure incidents, earning stakeholder commendations and maintaining 99.99%
uptime

Global Infrastructure Projects: Successfully led franchisee integration projects across


multiple countries, delivering on time and within budget

Academic Technology Implementation: Deployed enterprise learning management systems


supporting 400+ students and faculty members

Cost Optimization: Identified and implemented infrastructure process improvements,


reducing operational costs by 25% while enhancing service delivery

Team Development: Built and mentored high-performing infrastructure teams, achieving 95%
staff retention and professional growth milestones

LANGUAGES

English (Fluent) | Hindi (Fluent) | Chinese (Basic) | Arabic (Basic)

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