MANIK PREET SINGH

(226) 559-4694 | Singhmanikpreet@gmail.com| Invermere, British Columbia

SUMMARY OF SKILLS
• Previous successful experience working in hospitality and tourism, including roles in front
office, housekeeping, and food & beverage operations.
• Currently working as Room Attendant at Copper Point Resort, Invermere, British Columbia.
• Successfully completed certificates for guest services, beverage management, and safety
compliance, including Smart Serve, WSET, Certified Guest Service Professional (CHSP), and
Food Safety SafeCheck
• Skilled in hospitality technologies, operations management, and customer relationship
management, with hands-on experience in managing guest interactions, front office systems,
and housekeeping operations.
• Proven ability to work in fast-paced environments, with excellent communication skills in
English, Hindi, and Punjabi, and a strong commitment to delivering high-quality service.

EDUCATION
Hospitality and Tourism Operations Management (PG Certificate) 2024- Present

Fanshawe College, London, Ontario, Canada

• Completed course in Canadian Hospitality & Tourism, Leadership, Ethics & Diversity, Canadian
Human Resources, and Sales & Customer Relations.
• Specialized coursework in Canadian Food & Beverage Operations, Rooms Division
Management, and Sustainable Facilities.
• Gaining insight on tourism innovation and responsible tourism practices, including Indigenous
perspectives and environmental sustainability.
• Developing an understanding of Canadian workplace communications, strategic marketing,
and financial management for hospitality and tourism businesses.

Bachelor of Science (Airlines, Tourism & Hospitality) 2020-2023

Lovely Professional University, Phagwara, Punjab, India

• Extensive training in Airlines and Airport Management, Fundamentals of Front Office,

Housekeeping, and Airline Operations.
• Specialized in Airline Ticketing, Airfare Construction, and Computer Reservation Systems.
• In-depth study of Travel Geography, Cruise Industry and Sea Transport, and Immigration and
Customs Operations.
• Gained insights into Disruptive Technologies, Customer Relationship Management, and
Marketing Concepts in Tourism and Hospitality.
• Completed a Full-Term Industrial Internship with hands-on experience in the hospitality sector.

EMPLOYMENT EXPERIENCE
Room Attendant at Copper Point Resort, Invermere, BC, Canada. (Co-Op) May 2025- Present

• Clean and maintain guest rooms and public areas to high hospitality standards, ensuring a
welcoming and hygienic environment.
• Replenish amenities, linens, and supplies in accordance with resort policies and guest needs.
• Report maintenance issues and lost-and-found items promptly to ensure guest satisfaction
and room readiness.
 MANIK PREET SINGH
(226) 559-4694 | Singhmanikpreet@gmail.com| Invermere, British Columbia

Certificate of Recognition Hard Rock Hotel, London, Ontario (Volunteer) 2025

• Presented by Dora Hotel Company, Hard Rock Hotel, and Fanshawe College Recognized for
outstanding contributions in the successful opening of Canada’s First Hard Rock Hotel.
Demonstrated dedication, teamwork, and attention to detail in preparing the hotel for launch.

Packaging Specialist at Food Fund, London, ON, Canada (Part-Time) Sep 2024-May 2025

• Organized and packed small, medium, and large boxes of fruits and vegetables, ensuring
accurate and timely preparation for shipment.
• Maintained quality standards by inspecting produce for freshness and damage, reducing
spoilage, and ensuring customer satisfaction while contributing to a safe, efficient, and team-
oriented warehouse environment.

Proctor at Western University, London, ON, Canada (Part-Time) Sep 2024-May 2025

• Assisted instructors with administering various types of exams, including written, multiple
choice, and electronic tests, ensuring a smooth and organized process.
• Verified student identities by reviewing student cards and matching them with the name on
the exam, maintaining exam integrity.
• Collected completed exams and required forms, safeguarded them, and submitted them for
marking, ensuring the security and proper handling of all exam materials.

Internship at Sarovar Portico Hotel, Jalandhar, India 2022- 2023

Front Office Assistant Mar-Apr

• Welcomed and assisted guests, addressing their inquiries and complaints.

• Managed incoming calls, letters, and packages, ensuring proper distribution.
• Monitored office supplies, updated records, and logged expenses.

Housekeeper Jan-Feb

• Cleaned and organized guest rooms, maintaining housekeeping supplies inventory.

• Reported breakages, damages, and safety issues for necessary repairs.
• Dusted furniture, polished surfaces, and vacuumed carpets.

Food & Beverage Steward Nov-Dec

• Prepared and set up dining areas, ensuring all equipment was in good condition.
• Polished silverware, cutlery, glassware, chinaware, and folded napkins.
• Served food, presented bills, and accurately processed payments.

LICENSES/CERTIFICATES

• AODA-Accessibility in Service & Teaching Western University, London Ontario 2024

• Certified Guest Service Professional (AHLEI) Fanshawe College, London, Ontario 2024
• Emergency First Aid & CPR/AED Red Cross, London, Ontario Valid 2027
• OTEC Service Excellence Fanshawe College, London, Ontario 2024
• WHIMIS Western University, London Ontario 2024
 MANIK PREET SINGH
(226) 559-4694 | Singhmanikpreet@gmail.com| Invermere, British Columbia

• Wine & Spirit Education Trust (WSET) Level 1 Fanshawe College, London, Ontario 2024
• Worker Health & Safety Awareness Online, Ministry of Ontario 2024
• SafeCheck (Food Safety Certificate) Fanshawe College, London, Ontario Valid 2029
• Security Guard License Security Guard Group, London, Ontario Valid 2026
• Smart Serve Ontario Fanshawe College, London, Ontario Valid 2029
• Understanding and Supporting LGBTQ+ Employees LinkedIn 2024