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Diagnosing Computer Systems: Egil M. Tabangcura

The document provides tips for diagnosing and troubleshooting common computer problems. It recommends checking components with other computers to determine faults, ensuring cables are securely plugged in, updating device drivers and hardware settings, taking note of any changes before an issue occurs, reviewing error messages in the event viewer, and making notes when solving problems. It also lists specific steps like checking the POST, operating system load time, graphics issues, audio playback, newly installed hardware/software, RAM and CPU usage, hardware noises, running virus scans, attempting safe mode, and checking network card connections and cables.

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49 views22 pages

Diagnosing Computer Systems: Egil M. Tabangcura

The document provides tips for diagnosing and troubleshooting common computer problems. It recommends checking components with other computers to determine faults, ensuring cables are securely plugged in, updating device drivers and hardware settings, taking note of any changes before an issue occurs, reviewing error messages in the event viewer, and making notes when solving problems. It also lists specific steps like checking the POST, operating system load time, graphics issues, audio playback, newly installed hardware/software, RAM and CPU usage, hardware noises, running virus scans, attempting safe mode, and checking network card connections and cables.

Uploaded by

Plazo Angelica
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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DIAGNOSING COMPUTER SYSTEMS

Prepared by:
Egil M. Tabangcura
“
PC Diagnosing
”
Basic Troubleshooting
Trial and Error

 When you find a faulty component in your


computer, check it with the other computers
so that you can make sure whether the fault
is in the component or not.
Check cables:

 In case of any device failure, check all the


cables of your computer such as data cables,
power cable, internal circuitry cables and
make sure that all these are plugged in and
working fine.
Hardware settings

 Check the hardware settings in the CMOS and


in the device manager of the system and
make all the device drivers up to date and all
the cards are plugged in properly.
Notice changes

 When you notice a software or hardware


error in your computer, determine what was
changed before the problem occurred.
Event viewer

 In the event viewer, you will find the error or


warning messages associated with any faulty
hardware or software.
Make notes

 Troubleshooting is a big learning option and


we can learn a lot when we face any kind of
troubleshooting in our computer. Make notes
including the error messages and their
solutions, so that you have a record on how a
certain problem occurred and how did you
solve it.
“ Common PC Problems
and Solutions
”
Steps that can help you.
Check the POST

 POST stands for Power On Self-Test. This is


generally the first or second thing that
appears on a computer after turning on the
power. This appears before the operating
system begins to load.
Notice the load time of the OS

 A longer than usual load time may indicate


errors in the hard drive.
Notice any graphics problems
once the OS has loaded

 Reduced graphics may indicate driver


failures or hardware failures with graphic
cards.
Perform an auditory test

 If the audio is choppy or slow, it usually


means that the processor is working at an
elevated level, or there is not enough RAM to
run all programs loading.
Check any newly installed
hardware

 Many operating systems, especially Windows,


can conflict with new drivers. The driver may
be badly written, or it may conflict with
another process. Windows will usually notify
you about devices that are causing a
problem, or have a problem.
Check any newly installed
software

 Software may require more resources than


the system can provide. Chances are that if a
problem begins after software starts, the
software is causing it.
Check RAM and CPU
consumption.

 The CPU column contains a number that


indicates the percentage of CPU the process is
consuming. The Memory Usage column
indicates how much memory a process is
consuming.
Listen to the computer

 if the hard drive is scratching or making loud


noises, shut off the computer and have a
professional diagnose the hard drive.
Run a virus and malware scan

 Performance problems can be caused by


malware on the computer. Running a virus
scan can unearth any problems.
Check for the problem in safe
mode

 If the problem persists in safe mode, it is a


fair bet that the operating system itself is to
blame.
Common Trouble shooting
for Computer Units

1. Double check the power connections.

2. Voltage Regulator and power supply could


cause power failure in the computer unit.

3. Check the power cords and cable


connectors in your computer unit.
4. Unseated card. Loose cards could
cause malfunction.

5. Check the boot sequence configuration in the


advance BIOS (Basic Input /Output Unit) setup.
Diagnosing Network
Connection

First check the cable connecting to the


network card into the network hub.

Check the back of the computer to see


if the network card light is on

Check the network cable(use cable tester)


Check the network HUB(use multi-tester)

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