Scribd
Upload
267 views21 pages

Communication Skills in Criminal Justice System

This document discusses communication skills that are important in the criminal justice system, specifically influencing people and leadership agility. It provides 7 tips for developing influencing skills: 1) create rapport, 2) listen, 3) ask the right questions, 4) be aware of body language, 5) sell the benefits, 6) be relaxed, and 7) invest your time. Developing influencing skills through communication and interpersonal skills can help get needed results from bosses, peers, and clients. Leadership agility also requires strong communication abilities to adapt to different situations.

Uploaded by

Jona Mae Degala Dordas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
267 views21 pages

Communication Skills in Criminal Justice System

This document discusses communication skills that are important in the criminal justice system, specifically influencing people and leadership agility. It provides 7 tips for developing influencing skills: 1) create rapport, 2) listen, 3) ask the right questions, 4) be aware of body language, 5) sell the benefits, 6) be relaxed, and 7) invest your time. Developing influencing skills through communication and interpersonal skills can help get needed results from bosses, peers, and clients. Leadership agility also requires strong communication abilities to adapt to different situations.

Uploaded by

Jona Mae Degala Dordas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 21

Communication Skills in

Criminal Justice System


• How to influence people
• Leadership Agility
By:

Francisco D. Brillo
How to influence people?

“Give the other party the


impression that you have met
them half way or further”
7 TIPS TO DEVELOP INFLUENCING SKILLS 

A combination of communication and interpersonal skills


will help you to get the results you need. Below are some
practical hints to help develop your powers of influencing
 whether you need a decision from your boss, an “awkward”
peer to help you or a client to accept your new prices.

7 tips to Develop Influencing skills Accessed June 16,2020 at


https://www.communicaid.com/communication-skills/blog/communication-skills/the-art-of-influencing/
1. CREATE RAPPORT

Create rapport with the person you are trying


to influence – it may sound like common sense
but if they like and trust you there is a greater
possibility that you will be able to persuade
them.
2. LISTEN

Listen and show you are listening. If


someone feels valued they are more
likely to be persuaded to your point of
view.
3. ASK THE RIGHT QUESTIONS

Use questioning techniques to lead


people towards the answers you want
4. BE AWARE OF BODY LANGUAGE

Mirror the other person’s body language


to create better rapport
5. SELL THE BENEFITS

Sell the benefits of your argument to the


other person and try to see your position
from their perspective
6. BE RELAXED

A relaxed and natural demeanour is more likely to


achieve a successful outcome rather than an
emotional or demanding approach. Demonstrating
a natural confidence will help to persuade others
that your ideas are good.
7. INVEST YOUR TIME

Influencing isn’t a quick fix. It can take time to


develop empathy and awareness but you are more 
likely to get what you want if you play a long game
Leadership agility Accessed June 6,2021 at
https://www.slideshare.net/frederic0moreau/leadership-agility-37547661

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy