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The Power of Communication

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divyanshsrivastava1052
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31 views8 pages

The Power of Communication

Uploaded by

divyanshsrivastava1052
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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The Power of

Communication
Communication is essential for effective functioning of
individuals, groups, and organizations.

Submitted by :-

Divyansh Srivastava

Submitted to:-

MS. DEEPTI DHAL


Role and Purpose of Communication
1 Information Sharing 2 Influence
Conveying data, facts, and instructions. Persuading others to take action or adopt ideas.

3 Building Relationships 4 Facilitating Coordination


Fostering interpersonal relationships and trust. Ensuring different parties understand each
other and can work together.
Types of Communication
Verbal Non-verbal Visual

Spoken or written words. Body language, gestures, facial Images, charts, graphs, symbols.
expressions.
• Conversations
• Phone calls
• Presentations
• Emails
• Reports
Flow of Communication
Upward
Subordinates to superiors.

Downward
Superiors to subordinates.

Horizontal
Peers or colleagues at the same level.

Diagonal
Individuals at different levels but in different departments.
Barriers to Effective Communication
Physical Psychological
Geographic distance, noise, environmental conditions. Stress, anxiety, prejudice, misinterpretation of messages.

Language Cultural
Differences in language, vocabulary, jargon, or use Differences in cultural backgrounds that may lead to
of technical terms. misunderstanding.
7 C’s of Communication

Clarity 1
Be clear and concise, avoiding ambiguity.

2 Conciseness
Keep the message brief and to the point.

Concreteness 3
Use solid facts and figures rather than vague or abstract terms.

4 Correctness
Use proper grammar, spelling, and language.

Consideration 5
Tailor the message according to the receiver’s perspective.

6 Completeness
Provide all the necessary information.

Courtesy 7
Maintain politeness, respect, and a positive tone.
Code and Content;
Stimulus & Response
Code System or language used
to encode the message.

Content Actual message or


information being
communicated.
Stimulus Trigger that initiates the
communication process.

Response Reaction or feedback given


by the receiver.
Vowel and Consonant
Sounds

Vowel Sounds Consonant Sounds


Produced by vibration of Involve obstruction or
vocal cords without restriction of airflow.
obstruction.

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