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The document outlines essential communication skills necessary for success in jobs and business, emphasizing the importance of reading, writing, speaking, and listening. It covers various methods of communication, types, the communication cycle, feedback, barriers, and writing skills. Effective strategies for overcoming communication barriers and the fundamentals of sentence structure are also discussed.

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10 views10 pages

Made by Rishan 10d

The document outlines essential communication skills necessary for success in jobs and business, emphasizing the importance of reading, writing, speaking, and listening. It covers various methods of communication, types, the communication cycle, feedback, barriers, and writing skills. Effective strategies for overcoming communication barriers and the fundamentals of sentence structure are also discussed.

Uploaded by

rishanspets
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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MADE BY : RISHAN 10d

Methods of
Communication: Essential
Skills for skills
Effective communication Success
are crucial for success in jobs and business. It
is important to read, write, speak, and listen well, regardless of the language
you learned. Mastering English can enhance global connections, while your
mother tongue remains the foundation.

This presentation covers the basics of communication skills, including


methods, types, the communication cycle, feedback, barriers, and writing
skills.
Methods of Communication
Face-to-Face
In-person communication is effective due to clear messages and visible body
language.

Email
Fast, flexible, and low-cost, allowing communication across locations.

Notices/Posters
Useful for quick, visible messages requiring immediate action.

Business Meetings
Group discussions on strategy, updates, and decisions within organizations.
Additional Communication
Methods
Newsletters
Consistent updates about products, services, or organizational changes.

Blogs
In-depth information sharing with audience interaction and engagement.

Social Networks
Instant, global communication and advertising platform.

Phone Calls
Real-time, direct communication enabling instant feedback and clarifications.
Types of Communication: Verbal, Non-Verbal, and
Visual

Verbal Communication Non-Verbal Communication Visual Communication

Includes oral and written forms such as face- Conveys messages through gestures, facial Uses images, signs, and symbols like traffic
to-face talks, phone calls, emails, and texts. expressions, body language, and tone signals to convey ideas across language
It allows quick exchange and immediate without words. barriers.
responses.
Non-Verbal
Communication: Types
andFacial
Importance
Expressions Posture and Gestures
Convey emotions like Body position and
happiness or anger; movements express
matching expressions with confidence or feelings;
words enhances proper use improves
communication. professionalism.

Eye Contact and Paralanguage


Eye contact shows attention; tone, pitch, and pauses add meaning
beyond words.
The Communication Cycle
and Feedback
1 Sender & Encoding
The sender creates and encodes the message into a suitable
form for transmission.

2 Channel & Decoding


The message travels through a medium and is decoded by
the receiver into understandable information.

3 Receiver & Feedback


The receiver interprets the message and responds with
feedback to complete the communication.
Categories and Qualities of Feedback
Types of Feedback Good Feedback Characteristics

Descriptive: Provides specific and actionable guidance to help the Specific with examples: Effective feedback includes clear details and
receiver understand exactly what needs improvement or concrete examples to help the receiver understand exactly what is
continuation, making it easier to implement changes. being addressed.

Positive: Focuses on reinforcing good behaviors or outcomes, Timely and polite: Feedback should be given promptly while
boosting morale and encouraging the receiver to maintain or maintaining respect and courtesy to foster a positive environment.
enhance their performance.

Negative: Highlights areas where performance is lacking or mistakes Offers ongoing support: Good feedback not only points out issues
have occurred, allowing opportunities for learning and development but also encourages continuous improvement by providing help and
when delivered constructively. resources when needed.

No Feedback: Represents situations where feedback is absent, which


may indicate disagreement, uncertainty, or silence, often leaving the
receiver unclear about expectations.
Barriers to Effective
Communication
Common Barriers
• Interpersonal: Misunderstandings or unwillingness to communicate
• Organizational: Hierarchies and rules restricting flow
• Linguistic: Language differences and jargon
• Cultural: Differences in customs and assumptions

Other Barriers
• Physical: Environmental factors limiting interaction
• Perceptual: Different viewpoints causing misinterpretation
• Mechanical: Channel disruptions like poor network
• Emotional & Attitudinal: Feelings and behaviors hindering communication
Overcoming Barriers to Communication
Effective Strategies Cultural Sensitivity
Use clear, straightforward language to avoid confusion. Simplify complex Avoid assumptions based on culture, religion, or geography. Recognize
ideas and avoid jargon to ensure everyone understands the message as that different backgrounds can influence communication styles, values,
intended. Confirm understanding by asking questions or summarizing key and interpretations. Show respect and openness to diverse perspectives
points. to foster inclusive dialogue.

Personal Interaction Language Support


Communicate in person when possible and use visual aids to support Use translators to bridge language gaps and respect others' opinions.
messages. Face-to-face conversations help convey tone and build trust, Encourage active listening and patience during conversations involving
while visuals like charts and diagrams enhance comprehension and different languages. Provide written summaries or translated materials
retention. when appropriate to reinforce understanding.
Writing Skills: Parts of Speech and Sentence Structure
Basic Parts of Speech Sentence Essentials

Nouns: Words that name people, places, things, or abstract ideas. Examples include A complete sentence requires a subject (who or what the sentence is about) and a verb
teacher, city, and freedom. (what the subject is doing or being). Many sentences also include an object that

Pronouns: Words that replace nouns to avoid repetition, such as he, they, and which. receives the action.

Proper use maintains sentence flow and clarity.


There are different sentence types based on function:
Verbs: Words that express actions, occurrences, or states of being. Verbs change form
to indicate tense, mood, and voice (e.g., run, is, seemed). Declarative sentences: Make statements or express facts. Example: “The sun is
shining.”
Adjectives & Adverbs: Adjectives describe or modify nouns (e.g., blue sky), while
adverbs modify verbs, adjectives, or other adverbs to indicate manner, time, frequency, Imperative sentences: Give commands or requests. Example: “Please close the door.”

or degree (e.g., quickly, very).


Interrogative sentences: Ask questions. Example: “Are you coming?”
Prepositions: Show relationships between nouns/pronouns and other words in a
sentence (e.g., on, under, between). Exclamatory sentences: Express strong emotion or surprise. Example: “What a
beautiful day!”
Conjunctions: Connect words, phrases, or clauses (e.g., and, but, because), helping to
build complex sentences. Also, sentences can be in active voice, where the subject performs the action (“The cat
Interjections: Words or phrases that express strong emotion or surprise (e.g., Wow!, Oh chased the mouse.”), or passive voice, where the subject receives the action (“The
no!). mouse was chased by the cat.”).

Understanding sentence structure—including clauses, phrases, and punctuation—


enhances clarity, making writing more effective and easier to understand.

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