Hicom 300 Optiset E Standard Optiset E Advance / Advance Plus Optiset E Memory
Hicom 300 Optiset E Standard Optiset E Advance / Advance Plus Optiset E Memory
Hicom 300
optiset E standard
optiset E advance / advance plus
optiset E memory
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User Guide
Introduction .............................................................................................. 5
Executive / Secretary Features .............................................................. 7
Dial Executive / Dial Secretary ................................................................. 7
Answering Calls for Executive/s ............................................................... 8
Ring Transfer ............................................................................................ 9
Representative Secretary ....................................................................... 10
Voice Calling ........................................................................................... 11
Standard Features ................................................................................. 13
Internal and External Dialling ................................................................. 13
Dialling the Switchboard ......................................................................... 13
Call Transfer ........................................................................................... 14
Enquiry Call ............................................................................................ 15
Toggle Between Calls ............................................................................. 16
8 Way Conference .................................................................................. 17
Call Pickup ............................................................................................. 19
Second Call Camp-on ............................................................................ 20
Transfer a Second Caller ........................................................................ 21
Call Park ................................................................................................. 22
Call Back ................................................................................................ 23
External Line Reservation ...................................................................... 25
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Introduction
This guide is designed to assist extension users on a Siemens Hicom 300
Communication System to use all authorised features.
Your extension may not be authorised to use all features. The Siemens
representative can confirm features that are available to you.
- authorised features are those features that your company has designated
for your use and may vary from extension to extension.
Your extension may also be subject to trunk barring thus restricting where you
may dial.
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Introduction - Contd
The telephones are easily recognised by three dialogue keys namely:
Yes Key
Forward Scroll Key
Backward Scroll Key
The Siemens optiset E Digital Feature telephones operate via a Menucontrolled User Guidance Display System.
The display will automatically offer you a choice of the available options most
suited to the task you are about to carry out.
Glossary
LED
Toggle
DDS
DSS
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Ring Transfer
Calls for the executive can be forced from the secretary to the executive for
answering.
This feature can be activated from either extension.
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Representative Secretary
When a secretary is temporarily absent another digital telephone may be
nominated to receive the calls for the executive/s.
Calls for the secretary will not be forwarded.
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Voice Calling
This feature allows the executive or secretary to operate the Siemens optiset
E as an intercom.
The executive and secretary has the option to disable this feature by activating
the Voice Call Protect feature.
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Standard Features
Handsfree Operation
- do not lift handset
- dial the required extension number or external number preceded by
line access code (code is normally 0)
Your telephone may have restricted dialling facilities, e.g. trunk calls
may not be permitted.
Handsfree Operation
- do not lift handset
- dial code for switchboard (code is normally 9)
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Call Transfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Return to Caller
If no reply or busy tone is received, you may return to the caller without
attempting to transfer the call.
- scroll to Return to held call? option
- press key to confirm Return to held call? option
- you are reconnected to the caller
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Enquiry Call
This feature allows you to hold an existing call, dial another extension or an
external number, conduct a conversation without the original caller overhearing,
and then return to the original caller.
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Activate Toggle
- press key to confirm Consultation option
- dial the required extension or external number
or
- press Dial/DSS key
Once you have the second call on the line
- scroll to Toggle option
- press key to confirm Toggle option
- keep on pressing key to confirm Toggle option each time you
wish to speak to the holding caller
or
You have a call on the line and wish to answer a second call and want to toggle
between both calls.
- press Call Pickup key
or
- press Pickup Executive key
You may use the Toggle option to switch between the original and third
party calls. In each case the other party is automatically placed on hold.
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8 Way Conference
This feature allows you to bring up to seven parties into an existing conversation
on your extension.
The seven parties could be external, internal or a mix of both.
Activate Conference
- you are engaged on a call
- press key to confirm Consultation option
- dial required extension or 0 and external number
- scroll to Conference? option
- press key to confirm Conference? option
- conference tone is heard and all three parties are connected
CONF 1 - 2 - 3
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Consult with an Extension or External Party when you are Busy with
a Conference
- press key to confirm Consultation option
- dial required extension or 0 and external number
- consult with the party
- press key to confirm Return to Conference option
- you are now reconnected to the conference
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Call Pickup
The Call Pickup feature allows you to answer any ringing extension in your
pickup group from your telephone.
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Return to Call
If you receive no reply or busy tone, you can return to the second call.
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Call Park
Calls may be parked on your optiset E for retrieval from your telephone or any
other digital telephone in your Call Pickup group which is equipped with a Park
key.
Park a Call
- press Park key
- Park LED flashes
- replace handset or press Speaker key
- Park LED remains flashing
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Call Back
Call Back requests can be left on extensions which have been rung and not
answered or are busy.
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NAME
The Fixed Call Forward destination has now been permanently programmed.
Calls will now go to the Fixed Call Forward destination immediately.
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PIN Features
You will still be able to receive calls when your extension is locked.
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EXTENSION
Call will now register against your name on the Telephone Management
System
Should you forget to cancel your PIN at the remote extension, contact
the extension and ask them to dial # 25. The PIN will however be
automatically cancelled if the extension is not used for a predetermined
time.
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Follow Me
This feature allows you to activate Call Forwarding at a remote extension to
enable calls to follow you from extension to extension.
Activate Follow Me
When you arrive at the remote extension where you wish to receive calls made
to your extension.
- lift handset, listen for internal dial tone
- dial 25 and your PIN
- dial 10
- replace handset
Incoming calls to your extension will now divert to this extension.
When you activate this feature it transfers various facilities to this extension
e.g. Barring Restrictions, Stored Number Redial etc.
Cancel Follow Me
At the Remote Extension
- lift handset, listen for internal dial tone
- first dial # 10 (this cancels your Call Forwarding)
- dial # 25 (this cancels your PIN)
- listen for confirmation tone
- replace handset
Should you forget to cancel your PIN at the remote extension, contact
the extension and ask them to dial # 25. The PIN will however be
automatically cancelled if the extension is not used for a predetermined
time.
The Call Forward can be cancelled from your own extension.
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Optional Features
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Programme Numbers
- press Service Menu key
- press key to confirm Destinations option
- scroll to Speed Dialling option
- press key to confirm Speed Dialling option
- dial access code 0 - 9
- press key to confirm New Entry? option
- dial 0 and external number
- press key to confirm SAVE? option
Dial Numbers
- press Service Menu key
- scroll to Use Speed Dialling option
- press key to confirm Use Speed Dialling option
- dial access code 0 - 9
or
- press Quick Dial key
- dial access code 0 - 9
- wait whilst system dials the number
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Store a Number
You have dialled a number and have not been answered or the number is busy,
do not disconnect.
- press Redial key
STORED
- replace handset or press Speaker key
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Timed Reminder
Timed reminders or alarms can be programmed to remind you of meetings or
appointments.
This feature has to be programmed on a key.
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Night Service
When the Night Bell rings
- dial 88
- you are now connected to the caller
Check with System Administrator if any other type of Night Service is
operational.
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Key Settings
The Plus (+) and Minus () keys allow for the individual settings of the levels
of speech, ringing, ring tones and warning tone volume.
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Service
Variable Call Forward (11)
Fixed Call Forwarding (12)
Speed Dial
2
3
4
5
6
Camp-on (21)
DSS (15)
Return?
Camp-on
Destinations
Switches
DND (22)
Voice Call Protect (23)
Hunt Group (24)
Call Forward (25)
Return?
Key Functions
DND
Voice Calling
PIN/COS (67)
DSS
7
DDS
8
Conference
9
Park
10
Paging
11
Hunting
12
Output
13
Remind
14
Data
15
Messenger Call
Return?
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Reminder (7)
Return?
Phone Test (91)
Cancel
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optiset E memory
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Electronic Notebook
Programme External Numbers and Names
- press MENU key
- press 8 key
- enter required name
- press 8 key
- enter required number (preceded by 0 for external no.)
- press 8 key
- enter additional information (i.e. company name or cell number)
- press 8 key
(up to 5 rows can be used for other information)
- press END key to exit Electronic Notebook functions
Edit a Number
- press first letter of required name
- press EDIT key
- press or keys to scroll to required section to edit
- enter changes
- press END key to exit Electronic Notebook functions
different
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