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Question 1 - Qid 10092, Quality Management,

Monitoring & Controlling, Control Quality
In which process would you use the following type of diagram?

Plan Risk Management

 Conduct Procurements
Control Quality
Control Schedule
Your answer is correct
Explanation:

The diagram shown is a Pareto Diagram. It is one of the Seven Basic Quality tools used
in the Project Quality Management knowledge area. In particular, it's used in Plan
Quality Management process and in Control Quality process as one of their Tools and
Techniques (T&T).

Question 2 - Qid 10084, Human Resource

Management, Executing, Manage Project Team
You are speaking with the department manager of the quality assurance group. He tells
you that in his experience all people are lazy and without constant supervision nothing
would ever get done. He also mentions that the only reason that people take any
responsibility at your company is because there is such a good incentive program. What
theory best describes this manager?

Theory X
Theory Y
Theory Z
Theory P
Your answer is incorrect
Explanation:

The question describes a classic advocate of Douglas McGregor's Theory X. Managers

who accept this theory believe that employees have no ambitions, try to avoid
responsibilities, and in order to get the work done they should be micro-managed and
constantly watched. Please note that although the PMBOK Guide comprises the
majority of the content you will encounter on the PMP Exam, there are also other
sources that are used as content material. These include such things as PMI's Practice
Standards, commonly accepted forecasting techniques such as time series, causal and
judgmental, as well as statistical analysis techniques such as ROI, IRR and NPV,
common organizational behavior theories such as Tuckman's Ladder, Theory X and
Theory Y, and commonly accepted project management best practices, such as
refraining from the use of gold plating.

Question 3 - Qid 12218, Risk Management, Planning,

Plan Risk Responses
You are performing the Plan Risk Responses process for your manufacturing project
and encounter a critical risk that may have a high impact on the project completion. All
of the following are valid responses to this new risk except?

Allocating Contingency Reserves

Developing Fallback Options
Conducting Bidder Conferences
Reviewing Risks Driven by Strategies
Your answer is incorrect
Explanation:

Conducting bidder conferences is not a strategy used in Risk Management. All other
answer choices are valid risk responses.

Question 4 - Qid 12164, Time Management, Planning,

Sequence Activities
You are managing a nationwide telecom network deployment project. You learned that
you are unable to start any civil works before obtaining a government agency's permit,
which could take months. The project deadlines are aggressive and you might face
penalties if you don't meet them. Obtaining the government agency's permit prior to
civil works on any site is an example of which of the following?

Mandatory Dependency
External Dependency
Project Constraint
Project Requirement
Your answer is incorrect
Explanation:

The question asked you about the relationship between civil works and the government
agency permit to perform these works. When we are talking about relationships between
activities we are talking about dependencies between the tasks. Obtaining the permits
will definitely be in your project's scope of work and will also be a part of your contract.
Therefore, it is considered a mandatory dependency. Similarly, as you have to fulfil this
requirement it is both a project constraint and a project requirement. Most importantly,
as obtaining the permit and the lead time to do so is beyond your control, it is an
external dependency, which is the best answer to this question given the scenario.

Question 5 - Qid 10018, Quality Management,

Planning, Plan Quality Management
You are currently performing the Plan Quality process for your construction project.
You are required to prepare the process improvement plan along with the quality
management plan for your project. You intend to use the Six Sigma methodology to
help you in your process improvement. Which of the following should you choose for
your process improvement plan?

DMAIC -Define Measure Analyze Improve Control

DMADV - Define Measure Analyze Design Verify
TQM - Total Quality Management
PDCA - Plan-Do-Check-Act cycle
Your answer is incorrect
Explanation:

Total Quality Management (TQM) and Plan Do Check Act (PDCA) are process
improvement methodologies but do not belong to Six Sigma. DMAIC (Define Measure
Analyze Improve Control) is used for projects aimed at improving an existing business
process, while DMADV (Define Measure Analyze Design Verify) is used for projects
aimed at creating new product or process designs.

Question 6 - Qid 10010, Scope Management, Planning,

Create WBS
Which of the following statements regarding the work breakdown structure (WBS) is
incorrect?

The WBS subdivides project work into smaller and more manageable components
The WBS is a deliverable-oriented hierarchical decomposition of the project work
The WBS organizes and defines the total scope of the project
The WBS contains components representing higher levels of scope decomposition
called work packages
Your answer is incorrect
Explanation:

Create WBS is the process of subdividing project deliverables and project work into
smaller, more manageable components and results in the creation of the work
breakdown structure (WBS). The WBS contains increasing levels of scope
decomposition called WBS components. Only the planned work contained within the
lowest levels of the WBS components are called work packages. Therefore, the
statement 'The WBS contains components representing higher levels of scope
decomposition called work packages' is incorrect because work packages only refer to
the lowest level WBS components.
Question 7 - Qid 10036, Procurement Management,
Executing, Conduct Procurements
You are managing a factory setup project and it was decided earlier that you will
outsource all construction activities to qualified vendors. Your project planning is
complete and your next step is to have potential vendors review the construction activity
requirements so that they can fully understand the scope of work and submit accurate
cost and schedule estimates for its completion. Which of the following procurement
tools and techniques would be best to obtain these cost and schedule estimates?

Proposal evaluation techniques

Independent estimates
Advertising
Bidder conferences
Your answer is incorrect
Explanation:

Bidder conferences are meetings between the buyer and all prospective sellers prior to
the submittal of a bid or proposal. They are used to ensure that all prospective sellers
have a clear and common understanding of the procurement requirements, and that no
bidders receive preferential treatment.

Question 8 - Qid 10028, Human Resource

Management, Executing, Develop Project Team
You have just started managing a project to produce a guidance system for a
communications satellite. According to the previous project manager, the project team
was in the performing stage and smoothly completing the project activities. During your
first week as the project manager you decide to change a few of the project procedures
to make them more efficient. You also determined after meeting with each of the project
team members that the project team is actually in serious conflict. What is the most
likely reason for the project team's current behavior?

The previous project manager's assessment of the project team currently being in
the performing stage was inaccurate
The project team is rebelling against you as the new project manager
Your roles and responsibilities as the new project manager were not communicated
effectively to the project team
The replacement of the project manager has moved the project team back to the
storming stage
Your answer is incorrect
Explanation:
This question is referring to the Tuckman ladder of team development that describes
five stages that teams may go through: forming, storming, norming, performing and
adjourning. Although it is commin for these stateges to occur in order, it is not
uncommon for a team to get stuck in a particular stage or slip to an earlier stage. During
the storming stage the team begins to address the project management approach and if
team members are not collaborative and open to differing ideas and perspectives, the
environment can become conflictive and counter-productive.

In this scenario, any of the answer choices can be real situations, and if they are occur
can cause conflicts. However, whenever there is a significant changes to the proejct
team, the team can move back from the performing stage to the norming or even the
storming stage. Because you replaced the previous project manager and changed a few
of the project procedures, this is most likely the reason that that the team regressed from
the performing stage to the storming stage.

Question 9 - Qid 10069, Cost Management, Monitoring

& Controlling, Control Costs
If EV = $100, AC = $90, PV = $110 and BAC = $400, how much is the Cost Variance
of a project?

$300
$40
$20
$10
Your answer is incorrect
Explanation:

The formula to calculate Cost Variance (CV) is: CV = EV - AC. Therefore, CV = 100 -
90 = 10.

Question 10 - Qid 10083, Cost Management,

Monitoring & Controlling, Control Costs
Your project performance review shows that your project's current planned value =
30,000 Euro and earned value = 29,000 Euro. Which of the following statements is true
about your project?
CPI = 0.96
The project is ahead of schedule
The project has a positive cost variance
The project is behind schedule
Your answer is incorrect
Explanation:

If you calculate the schedule performance index (SPI), which = EV / PV, you will find
that it is 0.96. Any SPI less than 1 indicates that you are behind schedule. This question
is also not as difficult as you may think because generally speaking if your earned value
(29,000 Euro) is less than your planned value (30,000 Euro) then you are behind
schedule.

Question 11 - Qid 10046, Cost Management,

Monitoring & Controlling, Control Costs
You are managing a project to install upgraded communications equipment for an
emergency medical dispatch department within the local fire department and your
project budget is $20,000. You have spent $17,000 so far and the project is 75%
complete. A new project budget of $25,000 has been approved. What should your To
Complete Cost Performance (TCPI) be if you want to complete your project within the
new approved budget?

1.667
0.882
0.625
0.521
Your answer is incorrect
Explanation:

The question is asking about the efficiency that must be maintained in order to complete
the current EAC. This can be calculated using the formula TCPI = (BAC - EV) / (EAC -
AC). The BAC is the initial project budget, which is $20,000. The project's current
Earned Value is $15,000, which is calculated by multiplying the Actual % Complete
(.75) times the the BAC ($20,000). The EAC is the new budget ($25,000) and the AC is
$17,000. Following are the detailed calculations for the correct answer to this question:

TCPI = (BAC - EV) / (EAC - AC)

BAC = $20,000

EV = (.75) * $20,000 = $15,000

EAC = $25,000

AC = $17,000

--------

TCPI = (BAC - EV) / (EAC - AC)

TCPI = ($20,000 - $15,000) / ($25,000 - $17,000)

TCPI = $5,000 / $8,000

TCPI = .0625

Question 12 - Qid 10089, Integration Management,

Monitoring & Controlling, Perform Integrated Change
Control
Your customer calls you on the phone and informs you of a minor change to a
requirement on the project. What is the first thing that should be done?

Analyze the request and its consequences to the project

Instruct your engineer to implement this minor change
Ask the customer to provide a formal change request
Note it in the weekly status report
Your answer is incorrect
Explanation:

All changes on a project must be documented and then formally approved via the
Perform Integrated Change Control process. In this scenario, an informal conversation
may not be sufficient for you to completely analyze the request and its consequences to
the project. By asking the customer to make a formal change request even for a minor
change, the customer is able to give the matter more thought. It is also important to have
it written such that the change is adequately, clearly and completely described to avoid
any misinterpretation. You should not instruct your engineer to implement this minor
change as it is not approved and is subject to change. You could note it in the weekly
status report but it is certainly not the first thing that should be done.

Question 13 - Qid 10051, Integration Management,

Closing, Close Project or Phase
Which of the following statements is correct regarding the Close Project or Phase
process?

The Close Project or Phase process is used only for successful projects
The Close Project or Phase process is always the last process that is performed
during the project
The Close Project or Phase process is performed prior to the administrative closure
The Close Project or Phase process completes all procurements
Your answer is incorrect
Explanation:

The PMBOK Guide defines this process as follows: "Close Project or Phase is the
process of finalizing all activities across all of the Project Management Process Groups
to formally complete the project or phase."

The Close Project or Phase process is used for both the successful and failed projects.

Saying that this process completes prior to the administrative closure is incorrect. And
the process is definitely not responsible for dealing with closing the procurements.

The only statement that is correct in all possible cases is that the Close Project or Phase
process will be the final project process.

Question 14 - Qid 10085, Scope Management,

Planning, Create WBS
In one of your presentations to your project sponsor you mentioned the Code of
Accounts. She is unfamiliar with the term and asks for clarification. Which of the
following would you use to explain the Code of Accounts?

The management reserve notes in the Risk Register

Project budget
Work Breakdown Structure
Risk Breakdown Structure
Your answer is incorrect
Explanation:

The Code of Accounts is a numbering system that uniquely identifies each component
of the WBS.

Question 15 - Qid 10024, Quality Management,

Executing, Perform Quality Assurance
You are currently performing process analysis on your project and following the steps
outlined in the process improvement plan to identify needed improvements. You have
identified problems that have surfaced, constraints that have been encountered, and non-
value-added activities on your project process execution. You are currently reviwing a
sample of the results from your process analysis and you need to decrease your
confidence interval for your measurements. What should you do regarding the sample
size you have selected to decrese this confidence interval?

You should increase the sample size to decrease the confidence interval
 You should decrease the sample size to decrease the confidence interval
You should keep the same sample size since it does not have any effect on the
confidence interval
You should keep the same sample size but decrease the number of measurements in
the sample
Your answer is incorrect
Explanation:

Confidence interval is the range of statistical values within which a result is expected to
fall with a specific probability. A confidence interval (CI) is a particular kind of interval
estimate of a population parameter. Instead of estimating the parameter by a single
value, an interval likely to include the parameter is given. In this way, confidence
intervals are used to indicate the reliability of an estimate. The smaller the confidence
interval, the more accurate the measurement is. Therefore, if we want to decrease the
confidence interval, i.e. we want a closer estimate, we need to increase the sample size.

Question 16 - Qid 10049, Risk Management,

Monitoring & Controlling, Control Risks
Which of the following tools or techniques is specifically used to help control project
risks?

Quality Audit
Pareto Diagram
Tornado Diagram
Reserve Analysis
Your answer is incorrect
Explanation:

This was a difficult question because each of the answer choices seem as though they all
could help control project risk. Conducting quality audits could identify where
company policies, procedures, or processes are not being followed correctly. The results
of a quality audit could identify a source of risk that could impact the project but a
quality audit is not a tool or technique that is used too specifically control risk. Pareto
diagrams can help in identifying the principal causes of problems that have been
observed during a projects execution. They are an important tool and technique of
project quality management and the analysis of a Pareto diagram may help to identify
an issue, but remember an issue is not a risk, a risk is a potential issue that has yet to be
realized. Pareto diagrams themselves are not a tool or technique that is specifically
used to control project risks. Similarly a tornado diagram is useful in the analysis of
identified risks but is not a tool or technique that is specifically used to control project
risk.
Reserve analysis is a tool or technique that is specifically used to control project risk by
setting aside contingency reserves that will be used to control the impact of identified
risks in a project such as cost estimate uncertainty or any other identified project risk.
Reserve analysis allows the project team to ensure that proper contingency funds are
available to mitigate or address risks identified during the projects planning or
execution that become issues.

As you will discover when you take your PMP exam it is possible that there are many
probable or potentially correct choices but you must always choose the choice that best
answers the specific question being asked. PMP exam questions are designed to test
your knowledge of the content of the PMBOK guide and your ability to carefully read
and answer the questions asked. The question, "which of the following tools or
techniques is specifically used to help control project risks?" is different than which of
the following "may" or "can" be used to identify, analyze, or control project
risk. These challenging questions are the ones that will best prepare you for PMP exam
success.

Question 17 - Qid 12076, Cost Management,

Monitoring & Controlling, Control Costs
The total authorized budget for your IT project is $160,000 and management reserves is
$20,000. You want to measure cost performance to see how the project is doing. In this
context, the cost performance is against measured which of the following budget
amounts?

$180,000
$140,000
$20,000
$160,000
Your answer is incorrect
Explanation:

Cost performance of a project is measured against the cost baseline. The cost baseline is
the project budget minus management reserves, which in this case is $160,000 - $20,000
= $140,000. Since the problem does not mention the use of any management reserves,
the cost baseline is $140,000.

Question 18 - Qid 10044, Time Management,

Monitoring & Controlling, Control Schedule
You are managing a project to create a new brand of smart motorized wheelchairs for
the orthopedic ward at a neraby medical center. You have have just calculated your
project performance measurements and your project's current CPI is 0.9 while your
project's current SPI is 1.1. Which of the following statements is correct regarding your
project's performance status?

You are over budget and ahead of schedule

You are under budget and behind schedule
You are over budget and behind schedule
You are under budget and ahead of schedule
Your answer is incorrect
Explanation:

A CPI less than 1.0 indicates that more money was spent than planned for project work
completed at this point. An SPI greater than 1.0 indicates that more project work was
completed than planned at this point. Your CPI is 0.9 and SPI is 1.1, so you are over
budget but ahead of schedule.

Question 19 - Qid 10064, Time Management, Planning,

Define Activities
Which of the following is not a Tool & Technique of Define Activities?

Decomposition
Rolling Wave Planning
Milestones
Expert Judgment
Your answer is incorrect
Explanation:

Decomposition, Expert Judgment, and Rolling Wave planning are tools and techniques
of the Define Activities process group. A milestone is a significant point or event in a
project. It is not a T&T of Define Activities process. Milestone list is one of its outputs.

Question 20 - Qid 10027, Human Resource

Management, Executing, Acquire Project Team
You are working in a weak matrix organization. You are having problems acquiring the
project human resources you were promised earlier during the planning phase of the
project. The substitute resources being offered to you do not have the skills required to
perform the project work. What should you do to resolve this problem?
 You should issue a change request
You should use your legitimate power to obtain the required resources
You should convince your project sponsor to release the necessary resources
You should negotiate with the functional manager
Your answer is incorrect
Explanation:

In a weak matrix organization the project manager's authority and power is relatively
low and the project manager typically acts as a project coordinator or project expediter.
In a weak matrix resource availability is typically low and those resources and the
project budget is managed by a functional manager. Therefore in order to obtain the
resources required to execute the project successfully you must negotiate with the
functional manager who has control and authority over all the resources.

Question 21 - Qid 12018, Time Management, Planning,

Develop Schedule
In your project, you can delay 'Activity 1' by three days without delaying its successor
'Activity 2'. However, delaying 'Activity 1' will delay the project by six days without
delaying the overall project finish date. Which of the following statements is correct in
this scenario?

The Total Float is 6 days and the Free Float is 3 days

The Total Float is 3 days and the Free Float is 6 days
The Total Float is 3 days and the Free Float is zero
The Free Float is 3 days and the Total Float is zero
Your answer is incorrect
Explanation:

Free Float is three days and Total Float is six days. Free Float is the amount of time an
activity can be delayed without delaying the successor activity. Total Float is the
amount of time the project can be delayed without delaying the project finish date.

Question 22 - Qid 10008, Scope Management,

Planning, Collect Requirements
You are managing the construction of your company's new office building. Your project
sponsor approaches you and asks you to email him a project document that you
presented to senior management during your last project status meeting. He tells you
that he has forgotten the name of the document you mentioned during your presentation.
However, he said that it contained a textual description of each of the product
requirements, the rationale for their inclusion, respective owner, source, priority, and the
current status. Which project document is your project sponsor requesting?

The requirements management plan

The requirements traceability matrix
The scope management plan
The work breakdown structure
Your answer is incorrect
Explanation:

Each of these documents contains information about the product requirements but only
the requirements traceability matrix links product requirements from their origin to the
deliverables that satisy them. This is the document your sponsor is requesting. Typical
attributes used in the requirements traceability matrix may include: a unique identifier, a
textual description of the requirement, the rationale for inclusion, owner, source,
priority, version and current status (such as active, cancelled, deferred, added, approved,
asigned, completed), and status date. Additional attributes to ensure that the requirement
has met stakeholders' satisfaction may include: stability, complexity, and acceptance
criteria.

Question 23 - Qid 10034, Communications

Management, Planning, Plan Communications
Management
You are managing an educational research project and three separate project teams work
for you. Each team consists of four engineers and a team lead. There is no need for
cross-team communications because every person only needs to communicate within
their own team. Only the team leads report directly to you and when information needs
to be distributed from one team to another, this also goes through you. What is the total
number of communication channels used on your project?

36
30
33
120
Your answer is incorrect
Explanation:

Based on the scenario you are leading 3 completely independent teams. The most
important fact to grasp is that the team members of one team NEVER communicate
with the team members of another team. This means you cannot simply calculate the
total number of people and then apply the communication channel formula. Following
are the detailed calculations for the correct answer to this question:
Step 1:

Each team consists of 4 engineers and a team lead. That's 5 people.

Therefore, the total number of communication channels within each team is
5*4/2 = 10.
Since there are 3 such teams, the total number of all internal team
communication channels is 3*10 = 30.

Step 2:

3 team leads are reporting to you. However, they do not talk to each other, they
only talk to you.
This means that you talk to 3 people = 3 communication channels (no formula
needed to calculate this).

Step 3:

Therefore, the total number of project communication channels is 30 + 3 = 33.

Question 24 - Qid 10082, Risk Management, Planning,

Perform Quantitative Risk Analysis
Your project objective is to replace all of your internal photocopy machines. You have
been given a large set of requirements from the users. Having evaluated solutions from
four vendors you realize that not every vendor can satisfy all the requirements. There is
some risk involved and you decide to use the Expected Monetary Value method to
analyze the problem. If you just used EMV, which of the following vendors would you
select?

Vendor 1: 80% probability of success and a profit of $20,000

Vendor 2: 90% probability of success and a profit of $19,000
Vendor 3: 75% probability of success and a profit of $18,000
Vendor 4: 85% probability of success and a profit of $20,000
Your answer is incorrect
Explanation:

Multiplying the percentages by the cost will show that 0.9 x $19,000 = $17,100. This
solution provides the highest profit to the project. Note that the question clearly says
"Using only EMV, which of the following vendors would you select?". If you take other
factors into consideration you might not select this one.

Question 25 - Qid 12126, Risk Management, Planning,

Perform Quantitative Risk Analysis
You are managing a water supply network deployment project. During project planning
you are considering two approaches to lay the pipe network. Approach A will most
likely cost $50,000 (+/-5%). Approach B will most likely cost $25,000 (+/-40%). Which
approach will you select if your project stakeholders' risk tolerances are low and if you
want to select the less risky approach?

Neither approach since they are not definitive estimates

Approach B since it ranges from $15,000 to $35,000
Approach A since it ranges from $47,500 to $52,500
A combination of approach A and B
Your answer is incorrect
Explanation:

Please note that the question doesn't ask for the approach that is more financially
feasible. Instead, the question asks you to identify the approach that has the lower risk.
The larger the range of an estimate, the larger the risk. Since approach B is a wide range
estimate, it is more risky. Approach A has a narrow estimate, which makes this
approach less risky.

Question 26 - Qid 12092, Time Management, Planning,

Plan Schedule Management
You are managing a software development project. You want to create the basis that
will be used later on for estimating, scheduling, executing, monitoring, and controlling
the project work. Which process performs this activity?

Create WBS
Define Scope
Define Activities
Create Project Management Plan
Your answer is incorrect
Explanation:

Activities form a basis for estimating, scheduling, executing, and monitoring and
controlling the project work. This is performed in the Define Activities process.

Question 27 - Qid 10022, Integration Management,

Monitoring & Controlling, Monitor and Control
Project Work
You are managing a web development project and currently directing and managing the
project execution. While performing A/B Testing your team discovered some defects in
the software code that was developed by them. Your project will be rejected by your
customer if these defects are not corrected before an upcoming inspection. What should
be your first course of action?

Fix the defects right away

Obtain the customer's approval for the defect repair
Issue a defect repair change request
Update the project management plan
Your answer is incorrect
Explanation:

As a result of comparing planned results to actual results, change requests may be

issued to expand, adjust, or reduce project scope, product scope, quality requirements,
schedule baselines or cost baselines. Change requests may include: corrective action,
preventive action, or defect repair. In this scenario, a defect was found and needs to be
fixed before the upcoming inspection. However, the first step is to create a defect repair
change request.

By the way, did the term 'A/B Testing' in the question confuse you because you didn't
know exactly what it meant? It wasn't necessary to understand what the exact nature of
the project is or what the work performed was in order to answer this question correctly.
All you needed to understand was that deliverables had defects that needed to be
repaired in a controlled manner. Remember that the PMP Exam tests your
understanding of project management concepts and not whether you know how to
manage a specific type of project, such as a web development project.

Question 28 - Qid 10048, Integration Management,

Monitoring & Controlling, Monitor and Control
Project Work
Forecasting by analogy is a project forecasting method. Which of the following
forecasting categories does this method belong to?

Judgmental methods
Causal/econometric methods
Time series methods
Artificial intelligence methods
Your answer is incorrect
Explanation:

Judgmental forecasting methods incorporate intuitive judgement, opinions and

subjective probability estimates, and is used in cases where there is lack of historical
data or during completely new and unique market conditions. Examples of methods in
this category are composite forecasts, surveys, delphi method, scenario building,
technology forecasting and forecast by analogy.

Question 29 - Qid 25171, Procurement Management,

Planning, Plan Procurement Management
The risk shared between the buyer and the seller is determined by which of the
following?

The Scope of Work

The Teaming Agreement
The Contract Type
The Project Charter
Your answer is incorrect
Explanation:

The risk shared between the buyer and seller is determined by the contract type. For
example, fixed-price contracts have a higher risk for the seller while cost-reimbursable
contracts have a higher risk for the buyer.

Question 30 - Qid 10076, Time Management, Planning,

Estimate Activity Durations
You are meeting with a customer for initial discussions about a software
implementation project. At the end of the day, the customer asks you for a general
estimate of the project duration. Based on your experience with three similar past
projects you estimate an 8-10 month implementation time frame. What is this type of
estimation technique called?

Three-Point Estimating
Bottom-Up Estimating
SWAG
Analogous Estimating
Your answer is incorrect
Explanation:

Analogous estimating uses parameters such as budget, duration, size, weight, and
complexity, from a previous, similar project, as the basis for estimating the parameter or
measure for a future project.
Question 31 - Qid 10041, Integration Management,
Monitoring & Controlling, Perform Integrated Change
Control
Who has the authority to issue a change request on a project?

Project Manager
Project Sponsor
Project Team
Any Stakeholder
Your answer is incorrect
Explanation:

According to the PMBOK Guide, changes may be requested by any stakeholder

involved with the project.

Question 32 - Qid 10059, Integration Management,

Executing, Direct and Manage Project Work
You have recently been assigned to work with another PMP on a large project at your
company. You have heard from a colleague that this other project manager's practices,
are often in violation of the PMI Code of Ethics and Professional Conduct. What should
you do next?

Talk to the project manager's line manager and discuss your concerns
Report this to the project sponsor
Evaluate the credibility of your colleague's statements before taking any action
Do nothing since the project manager is not doing anything contrary to the
company's policies
Your answer is incorrect
Explanation:

As per the PMI Code of Ethics and Professional Conduct you should bring violations of
the code to the attention of senior management at the company and possibly PMI.
However you should get the facts together and gather evidence before taking either of
those steps.

Question 33 - Qid 10074, Scope Management,

Planning, Create WBS
What is a work breakdown structure?
 A hierarchically-organized depiction of the project organization
A hierarchical structure of resource categories
A hierarchical representation of project risks
A deliverables-oriented decomposition of the project work
Your answer is incorrect
Explanation:

A work breakdown structure (WBS) is a deliverable-oriented hierarchical

decomposition of the work to be executed by the project team to accomplish the project
objectives and create the required deliverables.

Question 34 - Qid 10091, Quality Management,

Monitoring & Controlling, Control Quality
What is the name of the diagram displayed below?

Flowchart diagram
Ishikawa diagram
Wishywashy diagram
Fish diagram
Your answer is incorrect
Explanation:

Ishikawa diagrams (also called fishbone diagrams, herringbone diagrams, or cause and
effect diagrams) are causal diagrams that show the causes of a certain event. Created by
and named after Kaoru Ishikawa, these diagrams are used in product design and quality
defect prevention to identify potential factors causing an overall effect. Each cause or
reason for imperfection is a source of variation. Causes are usually grouped into major
categories to identify these sources of variation. Note that the answer 'fish diagram' is
incorrect, because the correct term is fishbone diagram.

Question 35 - Qid 10066, Communications

Management, Executing, Manage Communications
What percentage of their time do project managers spend communicating?

At least 25%
No more than 75%
80%
90%
Your answer is incorrect
Explanation:

According to Kerzner, project managers spend 90% of their time communicating.

Question 36 - Qid 10061, Integration Management,

Initiating, Introduction
The PMBOK Guide is an example of which of the following?

A project management methodology

A standard

A regulation

A university textbook

Your answer is incorrect

Explanation:
The PMBOK Guide is generally recognized as a project management framework, not
as a methodology. It contains the globally recognized standard and guide for the project
management profession. A standard is a formal document that describes established
norms, methods, processes, and practices.

Question 37 - Qid 10079, Human Resource

Management, Executing, Manage Project Team
You are a project manager in a strong matrix organization. A team member on the
project is consistently delivering her work packages late and below the required quality
standards. The issue has been discussed with her several times already but no
improvement has been visible. As the project manager you decide that it is time to
employ coercive power. What measure will you implement?

You punish her by removing the privilege to work from home for two days per
week
You bargain with her to give her better assignments if she performs
You discuss the situation with her line manager
You ask the human resources department to step in
Your answer is incorrect
Explanation:

You are a project manager in a strong matrix organization and therefore you have
considerable authority and power over your project team members, and also a full-time
administrative staff. French & Raven recognize five types of power: Coercive, Reward,
Legitimate, Referent, and Expert. Coercive power comes from the belief that a person
can punish others for noncompliance and is also known as penalty power.

Question 38 - Qid 12680, Human Resource

Management, Planning, Plan Human Resource
Management
You are developing your project's Human Resource Management Plan. Your sponsor
asked you to take the historical information from previous projects to determine this
project's human resource roles and responsibilities. Which of the following sources
contains this information?

Organizational Process Assets

Enterprise Environmental Factors
Project Management Plan
Project Charter
Your answer is incorrect
Explanation:

Organizational Process Assets contain historical information about previous projects.

Question 39 - Qid 10017, Cost Management, Planning,

Determine Budget
You are currently determining the budget for your project. You have used the Bottom-
Up and PERT Three-Point cost estimation techniques to estimate the costs of your
project work packages. You have rolled up the costs of these work packages into a total
cost of $50 Million. Your management has approved a $5 Million contingency reserve
and a $3 Million management reserve for this project. What is your project cost
baseline?

$50 Million
$53 Million
$55 Million
$58 Million
Your answer is incorrect
Explanation:

This question gives you three values and asks you to calculate the project cost baseline.
The three values given are:

$50 Million - Project Work Package Cost

$5 Million - Contingency Reserve
$3 Million - Management Reserve

If you add up these three values your total is $58 Million. This total represents the total
funds required for your project.

In order to calculate the project cost baseline you need to leave out the management
reserve.

The cost baseline is calculated by adding your project work package cost plus the
contingency reserves, i.e., $50 Million + $5 Million = $55 Million.

Question 40 - Qid 10086, Integration Management,

Initiating, Project Management Definition
In project management, scope, quality, schedule, budget, resources, and risks are
referred to as:

The six core knowledge areas

 Unimportant
Project phases
Competing project constraints
Your answer is incorrect
Explanation:

A key role of the project manager is to guide the project team to success while
balancing competing project constraints.

Question 41 - Qid 10039, Integration Management,

Monitoring & Controlling, Monitor and Control
Project Work
You are the project manager of a process improvement project for a factory operation.
Which of the following activities will not be performed during the Monitor and Control
Project Work process of your project?

Comparing actual project performance against the Project Management Plan

Identifying new risks and analyzing, tracking and monitoring existing project risks
Analyzing change requests and either approving or rejecting them
Monitoring implementation of approved changes as they occur
Your answer is incorrect
Explanation:

Comparing actual project performance against the Project Management Plan,

identifying new risks, analyzing, tracking and monitoring existing project risks and
monitoring the implementation of approved changes are all activities that you need to
perform during the Monitor and Control Project Work process. However, you will not
review change requests during this process since this needs to be done during the
Perform Integrated Change Control process.

Question 42 - Qid 10038, Integration Management,

Monitoring & Controlling, Monitor and Control
Project Work
You are managing a project to develop a new robot for a mining rescue company. You
are currently performing a monitoring and controlling project activity and you have
discovered that some of the project work has not been performed according to the plan.
If these issues are not fixed before the next customer inspection, your project might be
canceled. You have analyzed the situation and you know what corrective actions are
required. What should you do first?
 Implement the corrective actions
Submit a change request
Consult the project sponsor
Delay the scheduled customer inspection
Your answer is incorrect
Explanation:

All of the available answers seem like possible options in this scenario but the question
is specifically asking what you should do first. Although you have already analyzed the
situation and you know what corrective actions are required, you must follow the proper
change control procedure. The first thing you should do in this scenario is to submit a
change request and have it approved before you can implement the changes. Note:
"Issue a change request" is quite often an excellent answer choice when encountering
questions that ask you what to do next when dealing with the need to make a change.

Question 43 - Qid 12036, Human Resource

Management, Executing, Develop Project Team
Which of the following is not used to measure a project team's performance?

Technical success according to agreed-upon project objectives

Performance as pertains to the project schedule
Technical success in obtaining necessary skill certifications for project work
Performance as pertains to the project budget
Your answer is incorrect
Explanation:

The performance of a successful project team is measured in terms of the following:

Technical success according to agreed-upon project objectives (including quality

levels)
Performance on project schedule (finished on time)
Performance on project budget (finished within financial constraints)

Although it may be important for each individual team member to achieve technical
success in obtaining necessary skill certifications for project work, which may in turn
improve the overall team's performance, this type of measurement is at the individual
performance level rather than the team performance level.

Question 44 - Qid 13021, Time Management, Planning,

Develop Schedule
Your pharmaceutical drug manufacturing project is behind schedule and you are under
pressure from the stakeholders to finish the project on time. You want to use a schedule
compression technique to improve performance. You have four different activities on
your project that can be performed in parallel. Which schedule compression technique is
best to use in this situation?

Fast Tracking
Crashing
Applying Leads and Lags
Resource Leveling
Your answer is incorrect
Explanation:

Fast Tracking is a schedule compression technique in which activities or phases

normally done in sequence are performed in parallel for at least a portion of their
duration.

Question 45 - Qid 10019, Human Resource

Management, Planning, Plan Human Resource
Management
According to the Herzberg's Motivation Hygiene Theory, which of the following is a
hygiene factor?

Achievement
Good Working Conditions
Recognition
Career Advancement
Your answer is incorrect
Explanation:

What Herzberg determined was that people need things like good working conditions, a
satisfying personal life, and good relations with their boss and coworkers - things he
labeled "hygiene factors." They don't motivate you, but you need them before you can
be motivated. Until you have them, you don't really care about "motivational factors"
like achievement, recognition, personal growth, or career advancement.

Question 46 - Qid 10002, Integration Management,

Initiating, Develop Project Charter
You are preparing business cases for two electronic product development projects that
your company is considering. The first of these is a GSM technology-based project,
which expected to result in $50 Million net profit, while the second one is a CDMA
technology-based project expected to net $45 Million. Both projects could be very
lucrative and rewarding. However, your financial controller has told you that your
company can only invest in one of these projects. If you choose to execute the GSM
project, what will be your opportunity cost?

$95 Million
$50 Million
$45 Million
$5 Million
Your answer is incorrect
Explanation:

Opportunity cost is the cost of a commercial decision and is regarded as the value of the
alternative that is forgone. Since you have decided to go with the GSM project and
forego the $45 Million in potential profit from the CDMA project, this means the
opportunity cost of this decision is $45 Million.

Question 47 - Qid 12703, Quality Management,

Planning, Plan Quality Management
According to Philip Crosby, which of the following is a correct statement about quality?

Quality inspection and correction is preferable to defect prevention

The system of quality is Defect Control
The measurement of quality is the price of conformance
The quality standard is zero defects
Your answer is incorrect
Explanation:

Philip Crosby considered the following to be the Absolutes of Quality Management:

Quality is conformance to requirements

Defect prevention is preferable to quality inspection and correction
Zero Defects is the quality standard
Quality is measured in monetary terms

Question 48 - Qid 12193, Scope Management,

Planning, Create WBS
Regarding WBS Quality Principle 1, there are two sub-principles that pertain to
satisfying requirements for the use of a WBS. Which of the following are these two sub-
principles?

Hierarchical and Lucid

Well Formatted and Scope Relevant
Core Characteristics and Use-Related Characteristics
Zero Defects and Total Quality Management
Your answer is incorrect
Explanation:

Core Characteristics and Use-Related Characteristics are the two sub-principles of WBS
Quality Principle 1. These principles are explained in the PMI practice standard for
WBS. Note: This is probably one of the most obscure types of questions you will
encounter on practice exams or on the actual PMP Exam. PMI actually published a
document separate from the PMBOK Guide titled "WBS Quality Principles", which
outlines the suggested guidelines to use when performing the Create WBS process.
Please refer to this document (available at www.pmi.org) for more detailed information.

Question 49 - Qid 10068, Communications

Management, Planning, Plan Communications
You are on a team that has five members including you. How many communication
channels do you personally have?

5
4
10
12
Your answer is incorrect
Explanation:

This question is trying to trick you into applying the communication channel formula
but it isn't needed. Only logic is needed. The question isn't asking "How many
communication channels are there on the project?" Instead it is asking "How many
communication channels do you personally have?" Therefore, since the team has five
members including you, this means that you are personally communicating with four
other members on the team. Therefore, you personally have four communication
channels.

Question 50 - Qid 10067, Quality Management,

Planning, Plan Quality Management
What is Quality according to the PMBOK Guide?

The degree to which a set of inherent characteristics fulfills requirements

The customer's need to be involved in the process
The process of identifying which quality standards are relevant to the project
Quality is inspected not built into a result
Your answer is incorrect
Explanation:
This is the definition that the PMBOK Guide provides referring to the ISO 9000:
Quality Management Systems

Question 51 - Qid 10062, Cost Management,

Monitoring & Controlling, Control Costs
A project has the following earned value measurements: EV=100, CPI=1, SV=80. How
much is the Earned Value?

100
1
1.5
0
Your answer is incorrect
Explanation:

The answer is actually embedded in the question itself. EV stands for Earned Value. So
if EV=100, then the correct answer is 100.

Question 52 - Qid 10043, Scope Management,

Monitoring & Controlling, Validate Scope
Which of the following performance metrics measures project performance against the
project scope?

Schedule Performance Index

Cost Performance Index
Cost Variance
No metric is used
Your answer is incorrect
Explanation:
SPI is Schedule Performance Index, CPI is Cost Performance Index. None of these
metrics measure the project performance against the project scope.

In fact, there is no metric mentioned whatsoever in the PMBOK Guide that measures
this kind of performance. The performance can be measured against the scope baseline
but there is no metric for doing so. The question is trying to trick you.

Question 53 - Qid 10045, Cost Management,

Monitoring & Controlling, Control Costs
You are managing a hotel construction project. You are doing great in terms of the
project schedule but you feel you may be over budget. You ask your project team to
calculate the current earned value metrics to determine the project performance. Your
team reports back that the project's TCPI based on BAC is 0.9. Which of the following
is true regarding your project's current situation as reflected by this TCPI value?

You are within your budget

You are over budget
You are behind schedule
You are ahead of schedule
Your answer is incorrect
Explanation:

TCPI is not a schedule performance measurement. A TCPI value = 1 means you are
right on budget and as long as you maintain the present CPI you should not exceed the
project budget. A TCPI value > 1 means you need to take a stricter cost management
approach or you will exceed your budget at completion BAC. A TCPI value < 1
indicates you are well within your budget and have done a good job of managing project
costs.

Question 54 - Qid 10078, Risk Management, Planning,

Plan Risk Management
There is only one output to the Plan Risk Management process. Which of the following
is this output?

Risk Register
Risk Management Plan
Risk Related Contractual Agreements
Organizational Process Assets Updates
Your answer is incorrect
Explanation:
As a general rule, all planning processes have a plan as their output.

Question 55 - Qid 10053, Integration Management,

Closing, Close Project or Phase
Which of the following statements is correct regarding the Close Procurements and the
Close Project or Phase processes?

Procurement closure involves verification that all work and deliverables are
acceptable, where Close Project or Phase does not
Close Project or Phase is only a subset of Close Procurements
Procurement closure means verifying that the procured work is complete or
terminated. Close Project or Phase is the process of tying up and closing all of the
activities for every project management process group
Procurement closure is performed by the seller. Close Project or Phase is performed
by the buyer
Your answer is incorrect
Explanation:

When you are performing the Close Procurements process, you are closing out work
performed by a seller for a contract. To do that there are a few things for you to do:

1) You verify that all of the work and deliverables are acceptable

2) You finalize any open claims

3) In case of early termination, you follow the termination clause in the contract.

On the other hand, when you are performing the Close Project or Phase process, you are
finalizing all of the various activities that you perform across all of the process groups.
You are also verifying that the work and deliverables are complete.

Question 56 - Qid 20003, Time Management, Planning,

Develop Schedule
Mary is currently planning her bridge construction project. She has prepared the
following chart to depict the schedule of her project.

What is this type of chart called?

 WBS
RBS
Gantt chart
Flowchart
Your answer is incorrect
Explanation:

A Gantt chart is a type of bar chart that graphically displays schedule-related

information. In the typical Gantt chart, schedule activities are listed down the left side of
the chart, dates are shown across the top, and activity durations are displayed
horizontally on the right side of the chart.

Question 57 - Qid 12663, Cost Management,

Monitoring & Controlling, Control Costs
You are performing Earned Value Management on your project. The Cost Baseline in
Earned Value Management is also a part of:

Cost Estimating Baseline

Performance Baseline
Cost Measurement Baseline
Budget Baseline
Your answer is incorrect
Explanation:

A Cost Baseline is a part of the Performance Baseline. The Performance Baseline is an

approved plan for the project work to which the project execution is compared, and
deviations are measured for management control. The Performance Baseline typically
integrates the scope, schedule and cost parameters of a project.
Question 58 - Qid 10003, Integration Management,
Initiating, Develop Project Charter
You are managing a construction project. You are required to build 50 bridges in a
metropolitan city. Due to the complexity of the project, it is divided into 10 sequential
phases, with each phase requiring construction of five bridges. You have just finished
the first phase of your project and you are about to kick off your second phase. Which
PMBOK Guide process should you start to kick off the second phase of the project?

Develop Project Charter

Develop Project Management Plan
Direct and Manage Project Work
Monitor and Control Project Work
Your answer is incorrect
Explanation:

The PMBOK Guide processes are applicable to the entire project if the complete project
is a single-phase project. In the case of multi-phase projects, the PMBOK Guide
recommends that you treat each phase of the project as a sub-project and apply all the
processes to each phase. You are about to start a new project phase, and as a result, you
should start with the Develop Project Charter process.

Question 59 - Qid 12172, Communications

Management, Planning, Plan Communications
Management
You just took over the management of an industrial construction project, which is in the
execution phase. You determine that your team is communicating directly with their
client company's peers. According to the Communications Management Plan, all client
interaction should be performed through the project manager. What is the potential
reason for your team's behavior?

The Communications Management Plan is not comprehensive

The Project Management Plan has not been shared with the team
The previous project manager is not a PMP
The Communications Management Plan was later updated
Your answer is incorrect
Explanation:

Answer choice 'A' is incorrect since the scenario indicates that the Communications
Management Plan is intact and it outlines that the project manager is responsible for all
the interactions with the client organization. Answer choice 'D' is also incorrect since
there is a conflict between the Communications Management Plan and the team's
behavior. Answer choice 'C' is incorrect as we can't conclude from the scenario whether
the last project manager was a PMP or not. The Project Management Plan contains the
Communications Management Plan and this information was neither shared with the
team nor was it enforced.

Question 60 - Qid 10029, Human Resource

Management, Executing, Develop Project Team
You are managing a software development project. One month ago your Software
Development Team Lead resigned and you promoted your star programmer to lead the
development team. This person was a fantastic software coder and you thought the
promotion would mean that he could share his expertise across the development team.
However, you are surprised to learn that the performance of your new team lead in his
new role is not meeting your expectations. Which empirical rule did you forget while
considering the promotion of this person?

Peter Principle
Murphy Principle
Pareto Principle
Cornelius Principle
Your answer is incorrect
Explanation:

The Peter Principle states, "In a hierarchy every employee tends to rise to his/her level
of incompetence". Most project team members are motivated by an opportunity to grow,
accomplish, and apply their professional skills to meet new challenges. Their
achievements continuously promote them within an organization to a certain level until
they are unable to perform. Your team lead might have risen to his incompetency level.

Question 61 - Qid 20002, Cost Management,

Monitoring & Controlling, Control Costs
Linda's project contains six tasks. These are displayed in the table below, along with
their individual planned budgets. Today, Linda has finished her third task and is now
planning to start her fourth task. The actual costs incurred during the first three tasks are
also displayed. If Linda continues to perform at the current cost performance rate, what
would be the Estimate at Completion for her project?
 $27,000
$27,671
$28,000
$28,333
Your answer is incorrect
Explanation:

The question is asking about EAC based on CPI, assuming that the CPI is expected to
be the same for the remainder of the project. This can be calculated using the formula
EAC = BAC / CPI. The BAC is the total project budget, which is $28,000 (the sum of
the planned value for each task). The Total AC is $16,800 (the sum of the actual cost of
the first three tasks). The project's current Earned Value is $17,000 (the sum of 100% of
the planned value of the first three tasks). Following are the detailed calculations for the
correct answer to this question:

EAC = BAC / CPI

CPI = EV / AC

--------

EV = Activity 1 Earned Value + Activity 2 Earned Value + Activity 3 Earned Value

EV = (100% * $5,000) + (100% * $7,000) + (100% * $5,000)

EV = $5,000 + $7,000 + $5,000

EV = $17,000

AC = Activity 1 Actual Cost + Activity 2 Actual Cost + Activity 3 Actual Cost

AC = $5,500 + $6,700 + $4,600

AC = $16,800

CPI = EV / AC
CPI = $17,000 / $16,800

CPI = 1.011904761

--------

EAC = BAC/CPI

EAC = $28,000.00 / 1.011904761

EAC = $27,670.58826

EAC = $27,671 (rounded)

Note: When you are answering these types of formula questions you may not see the
exact answer as one of the answer choices due to different types of calculators available
and different rounding calculations. The most important thing to remember is that if you
do not see the exact answer to the question, you want to select the closest answer to
your calculated answer because this will be the

Question 62 - Qid 10014, Time Management, Planning,

Estimate Activity Durations
You are managing a project in Alaska to extend an existing oil pipeline. You have just
finished defining your activities and you are now estimating their durations. Obtaining
government permits is one of the project activities that is critical to the success of your
project. You obtain expert opinion regarding time requirements for this activity, and you
have determined that the most likely duration is 15 days, the optimistic duration is 10
days, and the pessimistic duration is 30 days. What would your estimate be for duration
in number of days to complete this activity if you want to put more weight on the most
likely duration and also include an additional 10 percent contingency reserve on top of
the calculated estimate?

17 Days
18 Days
20 Days
33 Days
Your answer is incorrect
Explanation:

PERT is a technique that relies on three point estimates and helps us calculate a number
of variables including: variance, standard deviation, straight or triangular distribution
and weighted or beta distributions. This question is asking for you to place more weight
on the most likely estimate, so you want to use the PERT Weighted Average (Expected
Time Duration Based on Beta Distribution) formula, which is (Pessimistic + (4*Most
Likely) + Optimistic) / 6. The question is also asking you to include an additional 10
percent contingency reserve on top of the calculated activity duration estimate.
Following are the detailed calculations for the correct answer to this question:

PERT Weighted Average = (Pessimistic + (4*Most Likely) + Optimistic) / 6

Pessimistic = 30

Most Likely = 15

Optimistic = 10

PERT Weighted Average = (30 + (4*15) + 10) / 6

PERT Weighted Average = (30 + (60) + 10) / 6

PERT Weighted Average = 100 / 6

PERT Weighted Average = 16.66666666

PERT Weighted Average = 16.67 (rounded)

PERT Weighted Average + 10% contingency reserve = PERT Weighted Average * 1.10

PERT Weighted Average + 10% contingency reserve = 16.67 * 1.10

PERT Weighted Average + 10% contingency reserve = 18.337 Days

Note: When you are answering these types of formula questions you may not see the
exact answer as one of the answer choices due to different types of calculators available
and different rounding calculations. The most important thing to remember is that if you
do not see the exact answer to the question, you want to select the closest answer to
your calculated answer because this will be the

Question 63 - Qid 10095, Cost Management, Executing,

Control Costs
Mary is managing a data migration project and the project is currently in the executing
phase. The project's current total earned value (EV) is $25,000 and the current schedule
variance (SV) is $5,000. What is the project's current schedule performance index
(SPI)?

1
1.25
0.83
 0.2
Your answer is incorrect
Explanation:

The question is asking you to determine the schedule performance index (SPI) given the
earned value (EV) and the schedule variance (SV), but you also need to know the
planned value (PV) to correctly answer this question. Following are the detailed
calculations for the correct answer to this question:

SPI = EV / PV

--------

EV = $25,000

SV = $5,000

PV = EV - SV

PV = $25,000 - $5,000

PV = $20,000

--------

SPI = EV / PV

SPI = $25,000 / $20,000

SPI = 1.25

Question 64 - Qid 10021, Risk Management, Planning,

Plan Risk Management
You are managing a process improvement project for your organization. During the
Perform Quantitative Risk Analysis process you identified that there are some risk
categories missing in your Risk Breakdown Structure (RBS). You need to document
these new risk categories in your RBS. What is the best way to do this?

Update the risk register with the new categories as part of the Perform Qualitative
Risk Analysis process and make any update required to the RBS
Revisit the Identify Risks process to update the RBS
Revisit the Control Risks process to update the RBS
Update the RBS in the Perform Quantitative Risk Analysis process
Your answer is incorrect
Explanation:

The RBS is a hierarchically-organized depiction of the identified project risks arranged

by risk category and subcategory that identifies the various areas and causes of potential
risks. The RBS is part of the Risk Management Plan and can be updated as part of the
Perform Qualitative Risk Analysis process when new categories of risk can be added to
both the risk register and the risk breakdown structure.

Question 65 - Qid 10013, Time Management, Planning,

Estimate Activity Resources
You are currently performing planning for a construction project. Your project sponsor
asks you to send him your project's Resource Breakdown Structure so that he can
present it to his senior management during an upcoming meeting. You have not yet
developed the Resource Breakdown Structure for your project. Which process do you
need to start in order to develop it?

Estimate Activity Resources

Plan Human Resource Management
Develop Project Management Plan
Acquire Project Team
Your answer is incorrect
Explanation:

The Resource Breakdown structure (RBS) is a hierarchical structure of the identified

resources, broken down by resource category and resource type. The RBS is developed
during the Estimate Activity Resources process and is one of its outputs.

Question 66 - Qid 10090, Risk Management, Planning,

Identify Risks
Which of the following is not part of the Risk Register?

Root causes of the identified risks

Management reserve amount
List of identified risks
List of potential responses
Your answer is incorrect
Explanation:

While the Risk Register may contain a budget for the identified risk responses, the
management reserve amount is not part of the Risk Register.
Question 67 - Qid 10012, Time Management, Planning,
Sequence Activities
You are currently involved in the pre-sales of a satellite communications project. You
are an employee of a telecommunications equipment vendor company that also provides
telecom site selection, construction, equipment installation, site integration, and post-
implementation support services. Your customer is negotiating a very aggressive project
deadline. However, you know that the equipment needs to be ordered at least two
months in advance. This means that you need to place the equipment order at least two
months before your planned project rollout. This dependency is an example of which of
the following?

Preferred logic
Preferential logic
Hard logic
Soft logic
Your answer is incorrect
Explanation:

The scenario refers to a dependency that is inherent in the nature of the work.
Mandatory dependencies are those that are contractually required or inherent in the
nature of the work. Mandatory dependencies are also sometimes referred to as hard
logic. Conversely, preferred logic, preferential logic, and soft logic are synonyms for the
discretionary dependencies.

Question 68 - Qid 12284, Time Management, Planning,

Estimate Activity Durations
You are managing an amusement park development project. You received the following
duration estimates for site excavation. The most likely estimate is 5 days, the optimistic
estimate is 3.5 days, and the pessimistic estimate is 8 days. What is the variance of the
data?

0.562 days
5.5 days
5.25 days
0.75 days
Your answer is incorrect
Explanation:

PERT is a technique that relies on three point estimates and helps us calculate a number
of variables including: variance, standard deviation, straight or triangular distribution
and weighted or beta distributions. This question is asking for the activity variance, so
you want to use the PERT Beta Activity Variance formula, which is ((Pessimistic -
Optimistic) / 6)^2. Following are the detailed calculations for the correct answer to this
question:

PERT Activity Variance = ((Pessimistic - Optimistic) / 6)^2

PERT Activity Variance = ((8 - 3.5) / 6)^2

PERT Activity Variance = ((4.5) / 6)^2

PERT Activity Variance = (0.75)^2

PERT Activity Variance = 0.562 days

Following is a list of each of the PERT formulas and when to use them:

PERT Activity Variance = ((Pessimistic - Optimistic) / 6)^2

PERT Activity Standard Deviation = (Pessimistic - Optimistic) / 6
PERT Simple Average (Expected Time Duration Based on Triangular Distribution) =
(Pessimistic + Most Likely + Optimistic) / 3
PERT Weighted Average (Expected Time Duration Based on Beta Distribution) =
(Pessimistic + (4*Most Likely) + Optimistic) / 6

Question 69 - Qid 10047, Quality Management,

Monitoring & Controlling, Control Quality
Which of the following is an example of a Cause and Effect diagram?

Pareto Diagram
Matrix Diagram
Network Diagram
Why-Why Diagram
Your answer is incorrect
Explanation:

Cause and Effect diagrams are also called Why-Why, Fishbone, or Ishikawa Diagrams.

Question 70 - Qid 10052, Integration Management,

Closing, Close Project or Phase
You are managing a software development project. All of your project deliverables are
complete and you are ready to start your Close Project or Phase process. Which of the
following activities will not be performed during Close Project or Phase process?
 Making sure that all exit criteria have been met
Obtaining formal acceptance of all deliverables from all stakeholders
Moving the project's deliverables to the next phase or into production
Documenting lessons learned
Your answer is incorrect
Explanation:

By the time the you start performing the Close Project or Phase process, you should
have already obtained formal, written acceptance of the deliverables. Formal acceptance
of the completed project deliverables occurs during the Validate Scope process.
Therefore, obtainining formal acceptance of all deliverables from all stakeholders will
not be performed in the Close Project or Phase process but rather in the Validate Scope
process.

Question 71 - Qid 10025, Quality Management,

Executing, Perform Quality Assurance
You are currently Performing Quality Assurance process on your project by conducting
a quality audit. Which of the following is not a specified objective of a quality audit?

Sharing good practices introduced or implemented in similar projects in the

organization and/or industry
Document the effectiveness of the Risk Management process
Identifying good and best practices being implemented
Identify all nonconformity, gaps, and shortcomings
Your answer is incorrect
Explanation:

The Perform Quality Assurance process is conducted in the Quality Management

knowledge area, not the Risk Management knowledge area. Although documenting the
effectiveness of the Risk Management process is an important activity, it is performed
in the Risk Management knowledge area, not the Quality Management area. All
remaining answer choices are specific objectives of the quality audit.

Question 72 - Qid 10065, Integration Management,

Initiating, Develop Project Charter
Who should initiate the Project Charter on a project?

The project manager

An entity external to the project
 The CEO
The most senior project team member
Your answer is incorrect
Explanation:

According to the PMBOK Guide, "projects are initiated by an entity external to the
project such as a sponsor, program or project management office (PMO) staff person, or
a portfolio governing body chairperson or authorized representative.

Question 73 - Qid 12602, Time Management, Planning,

Estimate Activity Resources
Which of the following documents includes the basis of estimate for each resource and
assumptions that were made in determining which type of resources are applied?

Resource Breakdown Structure

Responsibility Assignment Matrix
Resource Calendars
Activity Resource Requirements
Your answer is incorrect
Explanation:

The Activity Resource Requirements identify the types and quantities of resources
required for each activity in a work package. These requirements may include the basis
of estimate for each resource, as well as the assumptions that were made in determining
which types of resources are applied, their availability, and what quantities are used.

Question 74 - Qid 12889, Quality Management,

Planning, Plan Quality Management
Modern quality management approaches seek to deliver results that meet defined
requirements and continuous improvement is a major component of these approaches.
One continuous improvement model was created by Walter A. Shewhart and later
modified by W. Edwards Deming. Which of the following models are we referring to?

Plan-Do-Check-Act
Plan-Perform-Verify-Act
Plan-Execute-Monitor-Run
Define-Measure-Analyze-Improve-Control
Your answer is incorrect
Explanation:
The Plan-Do-Check-Act Cycle (PDCA) is a four-part model used for implementing
change in a quality management environment. This is a modern quality management
approach that helps deliver results that meet defined requirements using continuous
improvement methods. The PDCA Cycle was created by Walter A. Shewhart and later
modified by W. Edwards Deming.

Question 75 - Qid 12638, Human Resource

Management, Planning, Plan Human Resource
Management
You are a project manager working with a new team on a software development pilot
project using Scrum best practices. Although you have attended several Scrum training
classes, your are not sure how much experience or training your project team members
have in Scrum best practices. Where would you document the specific training needs of
your project team members for this pilot project?

Team Management Plan

Project Management Plan
Human Resource Management Plan
Staffing Management Plan
Your answer is incorrect
Explanation:

The Staffing Management Plan is a component of the Human Resource Management

Plan and is updated continually during the project to direct ongoing team member
acquisition and development actions. Information in the Staffing Management Plan
varies by application but often includes the training needs of the project team. If it is
expected that the team members to be assigned to the project will not have the requested
competencies, a Training Plan can be developed as part of the project. The Training
Plan can also include ways to help project team members obtain certifications that
would support their ability to benefit the project.

Question 76 - Qid 10075, Quality Management,

Monitoring & Controlling, Control Quality
You are the project manager of a project in which you need to install a very sensitive
machine. For some reason, this machine is not working properly and your senior
engineer believes that there may be various factors (technical, environmental,
construction-related, etc.) involved in the recurring breakdown. You would like to
graphically display these various and possibly unrelated factors to understand the causes
of the problem. What type of diagram illustrates this best?
 Control Chart
Influence Diagram
Ishikawa Diagram
Scatter Diagram
Your answer is incorrect
Explanation:

An Ishikawa Diagram allows you to graphically display these various and possibly
unrelated factors. It is also known as a Cause & Effect Diagram or Fishbone Diagram.

Question 77 - Qid 10057, Integration Management,

Initiating, Identify Stakeholders
You are an experienced project manager who has successfully completed several road
construction projects for your company. Your company's CEO is very happy with your
performance and has rewarded you with a salary increase. She has also designated you
as the project manager for the new building construction project your company will
soon be undertaking. You are very happy with the recognition and appreciation but you
are a bit concerned since you don't have building construction management experience.
What is your best course of action in this scenario?

You should let your CEO know about the gaps in your experience for this
assignment and let her decide whether you are the right person for it.
You should accept the assignment and start reviewing your company's lessons
learned knowledge base for all of their past building construction projects.
You should not accept this assignment because you do not possess the required
experience to perform the assignment.
You should resign from the company.
Your answer is incorrect
Explanation:

This is a difficult question because although the PMI Code of Ethics and Professional
Conduct states that you must not accept any assignment that is not consistent with your
background, experience, skills, and qualifications, there is a caveat to this. Where
developmental or stretch assignments are being considered, we ensure that key
stakeholders receive timely and complete information regarding the gaps in our
qualifications so that they may make informed decisions regarding our suitability for a
particular assignment.

Question 78 - Qid 12191, Time Management,

Monitoring & Controlling, Control Schedule
Which of the following processes would you use in a project to reprioritize the
remaining work based on resource availability?

Control Schedule
Develop Schedule
Estimate Activity Resources
Estimate Activity Durations
Your answer is incorrect
Explanation:

The Control Schedule Process is used to reprioritize the remaining work in a project.
This is done to properly allocate remaining resources based on their availability.

Question 79 - Qid 10007, Stakeholder Management,

Initiating, Identify Stakeholders
You are managing an electric works project. Your project is required to design and
deploy the electrical network for an airport construction project that is underway. Your
project is part of the airport construction program your company is undertaking. A
number of other sub-projects, such as building and runway construction, and
communication network deployment are part of the overall program.

You are in the process analyzing the stockholders and you would like to use a model
that will describe the stakeholder according to their power, need for urgent responses,
and whether their involvement is appropriate given their role in the company and
project?
Which model would be the best choice for classifying your stakeholders?

Power/Interest Grid
Power/Influence Grid
Influence/Impact Grid
Salience Model
Your answer is incorrect
Explanation:

The Salience Model analyzes stakeholders based on their power (ability to impose their
will), urgency (need for immediate attention), and legitimacy (their involvement is
appropriate).
The other models group and classify stakeholder according to characteristics that are not
as well matched as the Salience model. For instance the Power/Interest model groups
stakeholders accord to their power and their interest or concern with the project
outcomes. Please refer to the reference for a full description of the other classification
models.
Question 80 - Qid 10050, Procurement Management,
Monitoring & Controlling, Control Procurements
During which project management process will you manage procurement relationships
and monitor contract performance?

Conduct Procurements
Control Procurements
Close Procurements
Plan Procurement Management
Your answer is incorrect
Explanation:

Control Procurements is the process of managing procurement relationships, monitoring

contract performance, and making changes and corrections as needed. This process is
contained in the Monitoring and Controlling Process Group.

Question 81 - Qid 10072, Scope Management,

Planning, Collect Requirements
Which of the following processes does not have organizational process assets as an
input?

Perform Integrated Change Control

Close Project or Phase
Collect Requirements
Define Activities
Your answer is incorrect
Explanation:

Perform Integrated Change Control, Close Project or Phase and Define Activities all
have organizational process assets as an input but Collect Requirements does not.
Collect Requirements has the following five inputs:

Project charter
Stakeholder register
Scope management plan
Requirements management plan
Stakeholder management plan
Question 82 - Qid 12052, Scope Management,
Planning, Collect Requirements
In your project, you want to ensure that each requirement adds business value by linking
it to the business and project objectives. This also provides a means to track
requirements throughout the project life cycle, helping to ensure that requirements
approved in the requirements documentation are delivered at the end of the project. The
document that helps to achieve this is called:

Requirements Documentation
Brainstorming
Requirements Management Plan
Requirements Traceability Matrix
Your answer is incorrect
Explanation:

The Requirements Traceability Matrix is a table that links requirements to their origin
and traces them throughout the project life cycle. The implementation of a
Requirements Traceability Matrix helps ensure that each requirement adds business
value by linking it to the business and project objectives. It provides a means to track
requirements throughout the project life cycle, helping to ensure that requirements
approved in the requirements documentation are delivered at the end of the project.

Question 83 - Qid 12997, Human Resource

Management, Planning, Plan Human Resource
Management
The theory that states that information regarding the way in which people, teams, and
organizational units behave is known as?

Networking Theory
Human Resource Theory
Organizational Theory
Behavior Theory
Your answer is incorrect
Explanation:

This theory is called the Organizational Theory. Effective use of this theory can shorten
the amount of time, cost, and effort needed to create the human resource planning
outputs.
Question 84 - Qid 10031, Human Resource
Management, Executing, Manage Project Team
You have just been appointed as a project manager for a long-term project, which is in
its execution phase. You discover that the project team is not motivated and is not
performing to the standards required. After further investigation, you learn that your
company has been hiring team members on a short-term, contractual basis. As a result,
the project team members are not developing a long-term commitment towards the
project. You have decided to motivate the team members by offering them long-term
positions. Your strategy works and your team members become motivated. Your
motivational strategy is an example of which of the following theories?

Theory X
Theory Y
Theory Z
Theory A
Your answer is incorrect
Explanation:

Theory Z was developed by Dr. William Ouchi and concerns increasing employee
loyalty to their organizations. It was developed in Japan in the 1980's when jobs were
often offered for life. This theory has the following benefits; 1) It results in increased
productivity 2) It emphasizes the well-being of the employees both at work and outside
of work 3) It encourages steady employment and 4) It leads to high employee
satisfaction and morale.

Theory X and Theory Y describe two very different management attitudes toward
workforce motivation in terms of workforce supervision, which has nothing to do with
offering long-term positions.

There is no Theory A associated with project management.

Although the PMBOK Guide comprises the majority of the content you will encounter
on the PMP Exam, there are other sources that are used as content material. These
include such things as PMI's Practice Standards, commonly accepted statistical analysis
techniques such as ROI, IRR and NPV, common organizational behavior theories such
as Tuckman's Ladder, Theory X and Theory Y, and commonly frowned upon project
management practices, such as gold plating.

This is dictated by PMI itself, and is not a flaw in the OSP International PM Exam
Simulator content. This is why we at OSP International suggest that you augment your
PMBOK Guide studies with PMP Exam Prep Books, and podcasts such as the PM
PrepCast.
Question 85 - Qid 10030, Human Resource
Management, Executing, Manage Project Team
You are managing a project to build a new public park in your community. Your civil
supervisor is responsible for inspecting daily operations and communicating his
observations to your documentation officer, who then produces a daily work status
report and distributes it to the project stakeholders. Today your documentation officer is
on leave, and you ask your civil supervisor to prepare the status report. Your civil
supervisor does not like your documentation officer and does not want to perform any
of the documentation officer's tasks for him. However, you ask him do this as a favor to
you and in return he can submit one of his own reports that is due today by the end of
the week. Which conflict resolution strategy you have used in this scenario?

Withdrawing
Compromising
Forcing
Confronting
Your answer is incorrect
Explanation:

Compromising means searching for solutions that bring some degree of satisfaction to
all parties in order to temporarily or partially resolve the conflict. Since you know that
your civil supervisor does not want to perform the documentation officer's task, you are
asking him to postpone the delivery of some of his own work until the end of the week
so that this task can be performed. In this case you are both giving up something but
also both receiving some degree of satisfaction.

Question 86 - Qid 12087, Human Resource

Management, Executing, Develop Project Team
Colocation is a strategy that involves placing many or all of the most active project team
members in the same physical location to enhance their ability to perform as a team.
Colocation is also referred to as which of the following?

Strong Matrix
Weak Matrix
Balanced Matrix
Tight Matrix
Your answer is incorrect
Explanation:
Colocation is an organizational placement strategy where the project team members are
physically located close to one another in order to improve communication, working
relationships, and productivity. Colocation as also referred to as Tight Matrix. Strong
Matrix, Weak Matrix and Balanced Matrix are all organizational types.

Question 87 - Qid 20001, Cost Management,

Monitoring & Controlling, Control Costs
Nancy is currently managing a manufacturing process improvement project. The
following table displays the five major phases in her project with their planned start and
finish dates. The respective phase budgets and the actual incurred costs are also
displayed.

If 50% of the project has been completed on April 1st, what would be the project's total
earned value?

$10,000
$20,000
$9,000
$9,200
Your answer is incorrect
Explanation:

There are two commonly accepted approaches to calculate a projects earned value at a
point in time.

One approach is to determine an earned value for each activity or phase listed and then
sum them to determine the project's overall earned value. In order to use this approach
earned value for an activity can be determined by multiplying the planned value by the
percent complete for that activity. So for instance if the planned value of an activity or
phase is $5000 and the percent complete is 75% in the earned value for that activity or
phase is $3750. You would use this calculation for each activity where work was
completed and then add the individual earned values together to determine the project's
earned value at that point in time.
In this example you are not provided the percent complete for individual activities or
phases instead you are given an overall percent complete for all project work. In this
case you must use the second approach which involves the formula EV = BAC x %
complete.

The scenario indicates that the project work is 50% complete, so we must apply the
formula EV = (BAC x % complete). The project's BAC is $20,000, which can be
calculated by adding up all the planned values of each project phase. Therefore, EV =
($20,000 x .50) = $10,000.

Question 88 - Qid 10006, Stakeholder Management,

Initiating, Identify Stakeholders
You are managing a project to plan and execute an annual holiday party for your
company. Your project sponsor has a great deal of authority regarding project decisions
but you recently discovered that he doesn't have much interest in your project. To
complete the project successfully, you need your project sponsor's continuous support.
What should be your stakeholder management strategy with regard to your project
sponsor?

Keep the sponsor satisfied

Manage the sponsor closely
Monitor the sponsor's actions
Keep the sponsor informed
Your answer is incorrect
Explanation:

A power/interest grid is a classification model used for stakeholder analysis and

management that groups the stakeholders based on their level of authority (power) and
their level of concern (interest) regarding project outcomes, as follows:

Low power/low interest: monitor only

Low power/high Interest: keep informed
High power/low interest: keep satisfied
High power/high Interest: manage closely

Based on this scenario we have a high power/low interest sponsor, so the correct answer
is to keep him satisfied.

Question 89 - Qid 10026, Human Resource

Management, Executing, Acquire Project Team
You have been assigned as the project manager for an upcoming telecommunications
project in a developing country. Due to cost issues, you cannot take the entire project
team from your local country to the country where the project will be executed. You
take a few of the project team members with you and plan to hire the rest of the team
from the local job market. You are also considering building a virtual team to get
technical support from the country of your origin. Which of the following challenges are
you likely to face as a result of having a virtual team?

Virtual team members lack motivation

The use of a virtual team may create noise
Virtual team members cannot communicate frequently
Technical assistance cannot be provided by the virtual team members
Your answer is incorrect
Explanation:

Virtual teams can be defined as groups of people with a shared goal who fulfill their
roles with little or no time spent meeting face-to-face. The availability of electronic
communication such as e-mail, audio conferencing, web-based meetings, and video
conferencing has made such teams feasible. However, there are also some disavantages
associated with virtual teams in terms of team member communciation. Noise includes
any interference or barriers that might compromise the delivery of the messaage in a
communications model, and this is one of the biggest challenges faced by members of
virtual teams.

Question 90 - Qid 10058, Integration Management,

Initiating, Develop Project Charter
You previously managed a project to install a security system at a local resort and you
signed an agreement with that customer. According to the agreement, you cannot
manage a similar project for any competitor for three years without the formal written
approval of your past customer. Two years have passed and you have received an offer
from one of your customer's competitors to manage a similar project for them. When
you tried to obtain the approval from your previous customer regarding this, you
discovered that your previous customer had closed his business and that his
whereabouts were unknown. What should you do now?

Accept the offer because your previous customer has closed his business and cannot
be reached
Consult with your legal department to determine the best course of action
Disclose this information to your new potential customer and seek their approval
Refuse the offer because you are still bound not to undertake such projects for one
more year
Your answer is incorrect
Explanation:
This is a tricky question. On the one hand you have a contract according to which you
cannot manage a similar project for any competitor for three years without the formal
written approval of your past customer. Based on this assumption, you have to refuse
the offer because you are still bound to this contract (choice D). On the other hand, your
past customer does not exist anymore, so the contract is presumably no longer valid.
Based on this assumption, you can accept the offer because your previous customer has
closed his business and cannot be reached to provide you with their formal written
approval (choice A). If you choose A, you might be in the clear because it appears as
though the company that has bound you by a clause in the contract not to undertake a
similar project for three years, is no longer a viable business entity. And if you choose
D, you could be passing up a business opportunity unnecessarily.

Without consulting with your legal department about what appears to be a defunct
competitor, how you could decide right off the bat between these two: A or D?

This is a contract situation. Most project managers don't have enough knowledge about
contract law to make a proper decision. This question is about Expert Judgment, one of
the tools and techniques widely used on projects in many processes. You should go to
your Subject Matter Experts (SME), in this case your legal department, in order to
determine your best course of action. Therefore the BEST option among the choices
given is: B) Consult with your legal department to determine the best course of action.

Choice C is incorrect because it's not up to your new customer whether to release you
from your previous contract and accept their offer (which is what they obviously will
want you to do) or to let you be bound to that contract for one more year.

Question 91 - Qid 10060, Human Resource

Management, Executing, Manage Project Team
You have been assigned as the project manager of a water dam construction project in a
developing country. You and your team have to travel to this developing country and
conduct this project during the summer months. You learn that the local customs of the
host country don't allow you to wear shorts in public. However, there is no such rule
enforced by the local government that prevents you from wearing shorts. Summer is at
its peak, and the temperature is topping 110 degrees Fahrenheit. What should you do?

You should wear shorts because there are no laws that prevent you from doing so
You should seek your project sponsor's approval to wear shorts
You should seek your customer's approval to wear shorts because they are local
citizens
You should not wear shorts because local customs dictate that you cannot wear
shorts
Your answer is incorrect
Explanation:
One of the aspirational standards of the value of Respect in the PMI Code of Ethics and
Professional Conduct is that we inform ourselves about the norms and customs of others
and avoid engaging in behaviors they might consider disrespectful. In this scenario,
your best course of action would be not to wear shorts because local customs dictate
that you cannot wear shorts.

Question 92 - Qid 25172, Communications

Management, Executing, Manage Communications
You are managing a 6-month long project to develop a web site for a customer. At a
project status meeting earlier this week, you reported the project's performance status as
under budget and ahead of schedule based on calculations obtained from a project status
information file prepared by your project coordinator. After the meeting ended, your
project coordinator informed you that the project status information file he had given
you contained outdated information. He then provided you an updated version of the file
with current project status information. Using this information, you determined that you
were still under budget but were actually behind schedule. What should you do in this
scenario?

Place the project coordinator on warning because of his mistake

Wait until the next status meeting to let senior management know that a mistake
was made
Thank the project coordinator for the updated information and ask him to double
check his work next time
Let senior management know you made a mistake and provide them the current
status
Your answer is incorrect
Explanation:

One of the aspirational standards of the value of Responsibility in the PMI Code of
Ethics and Professional Conduct is that when we make errors or omissions, we take
ownership and make corrections promptly. When we discover errors or omissions
caused by others, we communicate them to the appropriate body as soon as they are
discovered. We also accept accountability for any issues resulting from our errors or
omissions and any resulting consequences. In this scenario, your best course of action
would be to immediately let senior management know you made a mistake and provide
them the current status.

Question 93 - Qid 10033, Communications

Management, Executing, Manage Communications
You are managing a mega construction project. You conduct bi-weekly team meetings
and distribute weekly targets. However, you are frequently finding that your team does
not understand you properly and is not performing according to the guidelines, which
have been communicated. Which of the following is most likely missing in your team
meetings?

Verbal communication
Non-verbal communication
Paralingual communication
Team's feedback
Your answer is incorrect
Explanation:

Team meetings are all about "verbal communication", which makes this choice
incorrect.

"Non-verbal communication" refers to your gestures, facial expressions, and physical

appearance while you are communicating your message. "Paralingual communication"
is the tone and pitch of your voice when you are talking to people. Both non-verbal
communication and paralingual communication are automatically expressed by anyone
using verbal communications. Therefore, we can safely assume that your team meetings
contain these as well. Therefore, both of these choices are incorrect.

The only answer left is "Team's feedback" because the scenario does not explicitly say
if you are asking for it or if the team members are providing it. The scenario also
explains that even though you have a lot of meetings and a lot of communication, there
seems to be a disconnect. Getting the team's feedback during the meeting is the method
that ensures that the audience is understanding what is being communicated.

Question 94 - Qid 10040, Integration Management,

Monitoring & Controlling, Perform Integrated Change
Control
The change control board reviews all of the change requests for every project in your
company. This board follows all the recommended activities outlined in the PMBOK
Guide. Based on this scenario, which of the following would not be performed by the
change control board?

Documenting change request decisions and recommendations

Reviewing change requests
Creating change requests
Accepting or rejecting change requests
Your answer is incorrect
Explanation:
According to the PMBOK Guide, the change control board is a formally chartered
group responsible fo reviewing, evaluating, approving, delaying, or rejecting changes to
the project, and for recording and communicating such decisions. Changes may be
requested by any stakeholder involved with the project and is not a formal function of
the change control board.

Question 95 - Qid 10035, Communications

Management, Executing, Manage Communications
You are managing a telecommunications project where 10 telecom engineers work
together and report to you. Due to a change in scope requested by your customer, you
need to add more team members to address the additional work. After analyzing the
additional work required you decide to hire two more engineers. How many
communication channels will be added by hiring these two engineers?

21
23
66
78
Your answer is incorrect
Explanation:

The current team consists of 10 engineers and you as the project manager for a total of
11. The number of communication channels is determined using the formula # of
communication channels = n*(n-1)/2, n represents the number of number of members of
the project team.

Prior to adding the two new engineers the number of communication channels in the
team was 11. Using the formula # of communication channels = n*(n-1)/2, you have
11*(11-1)/2 = 55. After the recruitment of two engineers the new team size is 13 and the
number of communications channels is now 13*(13-1)/2 = 78. The addition of the two
engineers leads to 78-55 = 23 new communication channels.

Question 96 - Qid 10080, Human Resource

Management, Executing, Manage Project Team
You are at a critical stage on your project. Unfortunately your senior technician and the
solution manager from your vendor are not getting along. What is the best thing to do?

Ignore the situation because it is just a personal conflict

Ask the vendor to replace the solution manager
Talk to each of them and tell them that it is clearly the other one's fault
 Bring the two together to resolve the conflict
Your answer is incorrect
Explanation:

The best conflict resolution technique is usually collaborating, which is also known as
problem solving. This approach requires a cooperative attitude and open dialogue that
typically leads to consensus and commitment. We can speculate saying that what if they
do not cooperate? This could happen. But for the purpose of answering this question
with the PMI mindset approach we should first look at the best available conflict
resolution tools and techniques, namely collaboration/problem solving.

Question 97 - Qid 10032, Communications

Management, Monitoring & Controlling, Control
Communications
You have just been hired as the project manager for a telecommunications company.
You are tasked with improving the company's services and operations and a team of 20
engineers report to you. During your first week at this company, you determine that the
engineers spend at least 80% of their time responding to unexpected requests for
information from different project stakeholders. Because of this, your engineers cannot
focus on improving the telecommunications operations, which is resulting in frequent
network outages. As the project manager, what should you do first to resolve this
problem?

Tell the engineers to stop responding to unexpected requests since they are not
covered in the communications management plan
Push the engineers to respond to all the requests faster so that they are able to
perform their assigned project activities
Perform all project communications yourself and let the engineers focus on the
operations
Review the communications management plan
Your answer is incorrect
Explanation:

Control Communications is the process of monitoring and controlling communications

throughout the entire project life cycle to ensure the information needs of the project
stakeholders are met. In this scenario, the stakeholders are reaching out directly to your
project engineers, which is not the most effective use of their time. In order to determine
why this is happening, you need to review the communications management plan,
update the plan as necessary to relieve the project enginners of these time-consuming
activities, and assign the correct individuals to respond to these stakeholder information
requests.
Question 98 - Qid 10055, Procurement Management,
Closing, Close Procurements
You are the project manager of a shopping complex construction project. One of your
contractors is not performing to the agreed upon standards. You want to terminate the
contract and engage another contractor for the same job. You need to determine the
specific legal procedure for the early termination of the contract. Which project
document should contain this information?

The project management plan

The risk register
The contract
The scope statement
Your answer is incorrect
Explanation:

Early termination of a contract is a special case of procurement closure that can result
from a mutual agreement by both parties, from the default of one party, or for
convenience of the buyer if provided for in the contract. The rights and responsibilities
of the parties in the event of an early termination are contained in the terminations
clause of the contract.

Question 99 - Qid 10056, Integration Management,

Executing, Direct and Manage Project Work
You are managing a project to construct a new sewage treatment plant. Part of the work
for this project is ensuring that an effective waste water disposal plan is also created and
executed. Since you don't have the internal expertise to develop and execute the
activities required to dispose of the waste water, you hold a bidder conference to
outsource this work. One of the stipulations for consideration of a potential vendor for
this work is that they have no EPA violations, and you communicate this to all the
potential vendors. You are about to award the contract to a vendor but determine
through your own research that this vendor was cited five years ago by the EPA for
illegal dumping of waste water. However, this vendor did not communicate this
information to you during the procurement process. What is your best course of action
in this scenario?

Don't award the contract because the vendor did not follow the stipulations given
during the bidding process.
Award the contract because the illegal dumping of waste water happened five years
ago.
Don't award the contract because of the possible effect of illegal dumping of waste
water by them in the future.
 Ask your project sponsor to decide whether or not to award the contract to this
potential vendor.
Your answer is incorrect
Explanation:

Hopefully you were able to see that the contract should not be awarded in this question,
and that you as the project manager are responsible for making this decision, not the
project sponsor. However, the best reason for not awarding the contract to this vendor
may have been a bit more difficult to determine. One of the aspirational standards of the
value of Responsibility in the PMI Code of Ethics and Professional Conduct is that we
make decisions and take actions based on the best interests of society, public safety, and
the environment. In this scenario, the vendor did not follow the stipulations given
during the bidding process by withholding information of the illegal waste water
dumping and therefore should be allowed to bid on the project.

Question 100 - Qid 12152, Risk Management,

Planning, Quantitative Risk Analysis
Sensitivity analysis is a quantitative risk analysis and modeling technique. Which of the
following is often used to compare the relative importance and impact of variables that
have a high degree of uncertainty to those that are more stable?

Probability Distributions
Risk Identification
Tornado Diagram
Statistical Sampling
Your answer is incorrect
Explanation:

Sensitivity analysis helps to determine which risks have the most potential impact on a
project. One typical display of sensitivity analysis is the tornado diagram which is
useful for comparing the relative importance and impact of variables that have a high
degree of uncertainty to those that are more stable.

Question 101 - Qid 10016, Cost Management,

Planning, Estimate Costs
You have recently been assigned as a new project manager for a hotel construction
project. You and your company have completed numerous similar projects in the past
and all the information regarding these projects is available in your organizational
process assets. Your project sponsor has just asked you to provide her a very quick cost
estimate for the completion of this project. Which of the following techniques should
you use?
 Bottom-up estimating
Parametric estimating
Analogous estimating
Three-point estimating
Your answer is incorrect
Explanation:

The question is simply asking you to determine which of the given estimating
techniques requires the least amount of time to develop an estimate. Analagous cost
estimating is frequently used to estimate a value when there is a limited amount of
detailed information about the proejct and uses historical information and expert
judgment. It is generally less costly and less time consuming than other estimating
techniques but is also generally less accurate.

Question 102 - Qid 10009, Scope Management,

Planning, Define Scope
One of the project managers at your company has resigned and you have been assigned
as the new project manager for his old project. You call a team meeting to get a
rundown on the project activities completed to date. The project team tells you that the
project is in its planning stage. The team also tells you that after creating the project
charter and the stakeholder register, they finished creating the requirements
management plan, the requirements documentation, and the requirements traceability
matrix. They are now working on the project Work Breakdown Structure (WBS). What
has the project team forgotten to do?

Create the project scope statement in the Define Scope process

Create the project management plan before creating the requirements management
plan
Create the project statement of work before creating the project charter
Create the project templates before starting the planning processes
Your answer is incorrect
Explanation:

In the question we describe a set of tasks that have been accomplished on the project.
The project charter and the stakeholder register have been completed as part of the
Initiating process group. The team has also finished creating the requirements
management plan, requirements documentation, and the requirements traceability
matrix, all of which happen as part of the Scope Management knowledge area. They are
now working on creating the Work Breakdown Structure (WBS), which is another
process in the same knowledge area of Scope Management.
In order to create the WBS the project scope must be well defined and documented in
the project scope statement. The completed project scope statement sets the boundaries
of what is in the project and well as what is out. The project scope statement serves as a
guide when creating WBS and is completed before work begins on the WBS. The
project management plan is most often created in parallel with all the subsidiary plans.
When the project scope statement, the WBS, and the WBS dictionary are completed
they form the scope baseline for the project and are part of the project management
plan.

The reason choice B is incorrect is that it states that the, project management plan
should have been created before creating the requirements management plan. This is
simply not a true statement as the project management plan is created in parallel with
the scope management plan and documents, like the requirements documentation,
created in the Project Scope Management processes.

The project charter contains the project statement of work, so if the charter has been
completed it is safe to assume it contains a project statement of work.

Question 103 - Qid 10054, Procurement Management,

Closing, Close Procurements
You are managing a telecommunications network deployment project and you are
employed by a telecom equipment company that specializes in installing and
implementing the equipment for this project. Since your company is not experienced in
laying telecommuncations cable systems, you have outsourced all of the these activities
to an outside contractor. You are now finalizing all of the open claims with this
contractor. Which project management process are you currently performing?

Close Procurements
Close Project or Phase
Control Procurements
Validate Scope
Your answer is incorrect
Explanation:

The Close Procurements process also involves administrative activities such as

finalizing open claims, updating records to reflect final results, and archiving such
information for future use. Close Procurements addresses each contract applicable to the
project or a project phase.

Question 104 - Qid 10004, Integration Management,

Initiating, Develop Project Charter
You have just been assigned as the project manager for a research project that your
company has been awarded. As part of the execution of this project for your customer
you will be performing statistical research in all of the major cities in your country.
Your project sponsor, who is also the CEO of your company, has asked you to create
the project charter and send it to him so he can review and approve it. The main input
you need to develop the project charter is the project statement of work (SOW).
However, you soon discover that you do not have access to the project SOW. What
should you do to obtain the project SOW?

You should create the project SOW yourself since you are the project manager
You should look for the project SOW in your organizational process assets
You should ask your project sponsor to provide you the project SOW
You should ask your customer to provide you the project SOW
Your answer is incorrect
Explanation:

The project statement of work (SOW) is a narrative description of products, services, or

results to be delivered by a project. For internal projects, the project initiator or sponsor
provides the statement of work based on business needs, product, or service
requirements. For external projects, the statement of work is received from the customer
as part of a bid document, (e.g., a request for proposal, request for information, or
request for bid), or as part of a contract. In this scenario you should ask your customer
to provide you the project SOW because this is an external project.

Question 105 - Qid 10087, Time Management,

Planning, Estimate Activity Resources
You are working with your team on estimating type and quantities of labor, material,
and equipment to perform each activity for your project. You are also interested to see
skill levels of your labor and grade levels of your supplies. Which of the following
documents would you primarily refer to during this process?

Resource Breakdown Structure

Organizational Breakdown Structure
Work Breakdown Structure
Risk Breakdown Structure
Your answer is incorrect
Explanation:

Based on the information available in the question, the project team is performing
Estimate Activity Resources process. One of the outputs from this process is Resource
Breakdown Structure. Resource Breakdown Structure is a hierarchical structure of the
identified resources broken down by resource category and resource type. Examples of
resource categories include labor, material, equipment, and supplies. Resource type may
include the skill level, grade level, or other information as appropriate to the project.

Question 106 - Qid 10088, Scope Management,

Monitoring & Controlling, Validate Scope
You are measuring the dimensions of a highly critical component on your project that
was manufactured by one of your subcontractors. Failure of this component is a huge
risk factor and would lead to major delays and possibly a failed project. In which
Process Group does this activity take place?

Project Risk Management

Monitoring and Controlling
Validate Scope
Executing
Your answer is incorrect
Explanation:

This is a tricky question. Indeed, activities such as measuring, examining, and validating
are part of the Inspection which, in turn, is one of the Tools and Techniques used in
Validate Scope process. However, the question is not asking in which process this
activity takes place, but rather in which process GROUP it does. Validate scope process
takes place during Monitoring and Controlling Process Group and therefore this is the
correct answer. Please be alerted for such traps on the real PMP exam.

Question 107 - Qid 10073, Cost Management,

Planning, Estimate Costs
You are setting aside 15% of your work package cost estimates to counteract the risk of
hardware cost increases and technological advances. What is this called?

Reserve Analysis
Residual Risk
Contingency Reserve
Budgeted Cost of Work Scheduled
Your answer is incorrect
Explanation:

The amount that you are setting aside to account for cost uncertainty is called a
"contingency reserve". The contingency reserve may be a percentage of the estimated
cost, a fixed number, or may be developed by using quantitative analysis methods.
Please note that the question was intentionally a bit vague by asking "What is this
called?" and not clearly specifying what "this" is referring to. "This" could refer to the
action of setting the amount aside or "this" could refer to the amount that was set aside.
In order to determine the correct answer you had to analyze the available answers, and
compare the definitions of the four available options against the scenario. In this way, it
became clear that the action that you performed was not a "reserve analysis" and that
the amount you put aside was also neither a "residual risk" nor the "budgeted cost of
work scheduled".

By eliminating these other choices, it becomes clear that "this" must relate to the
amount of money you are putting away because "Contingency reserve" is the only
definition that works in the circumstances described.

Question 108 - Qid 12208, Risk Management,

Planning, Plan Risk Responses
Your pharmaceutical drug manufacturing project is running late and you have deadlines
to meet on your project. You want to replace some of the inefficient human resources
with more talented human resources to finish the project on time. What risk response
strategy is being followed in this context?

Share
Accept
Transfer
Mitigate
Your answer is incorrect
Explanation:

This is an example of risk mitigation. By replacing the human resources you are
reducing the probability of the risk.

Question 109 - Qid 10020, Communications

Management, Planning, Plan Communications
Management
You are a seasoned project manager in your late seventies. You have received a fax
from one of your contractor companies containing very critical project status
information. The fax font size is 10pt which is considered a communication standard.
However, this is small for you and you can hardly read it even with the aid of your
eyeglasses. For you, this is an example of which of the following?

Message
Encoding
 Feedback
Noise
Your answer is incorrect
Explanation:

Noise is anything that interferes with the transmission and understanding of the message
(e.g. distance, unfamiliar technology, lack of background information, etc.). Because
you are unable to read the message due to its small font, this is an example of noise for
you.

Question 110 - Qid 10042, Scope Management,

Monitoring & Controlling, Validate Scope
You are managing a project to construct a new wing for one the government buildings
in your country's capitol. You have just finished a project deliverable and you are now
planning to have your customer and your sponsor inspect the deliverable for acceptance.
Which PMBOK Guide process facilitates this activity?

Validate Scope
Control Scope
Perform Quality Assurance
Perform Quality Control
Your answer is incorrect
Explanation:

Validate Scope is the process of formalizing acceptance of the completed project

deliverables. Validating scope includes reviewing deliverables with the customer or
sponsor to ensure that they are completed satisfactorily, and obtaining formal
acceptance of deliverables by the customer or sponsor.

Question 111 - Qid 12258, Cost Management,

Planning, Estimate Costs
You are the project manager for a large telecommunications project in a country where
the costs of materials and labor could likely be affected by recent and future changes in
governement regulations. In addition, this is your company's first project in this region.
This enviroment makes predicting the project costs difficult but you are required to
provide an estimate for each work package so that the budget can be developed and
approved. What technique would best help you in this situation?

Market conditions
Reserve Analysis
 Parametric Estimating
Analogous Estimating
Your answer is incorrect
Explanation:

Considering the identified risk of recent and future government regulatory changes
likely having an effect on project costs, the choice of technique used to assist in the
estimation of project costs must account for these risks and the changing conditions.
Reserve analysis and the use of contingency reserves within the budget to accommodate
the indentified risk of cost uncertainty provides the best and most flexible means to
create estimates for the project activities work packages. Market conditions are an
enterprise environmental factor and not a technique of cost estimation. Both analogous
and parametric estimation rely on historical data from similar projects and this is your
first companies project in this region. In addition, the environment of high cost
uncertainty make both analogous and parametric estimation techniques a poor choice
for the situation as historical values would likely be less accurate in this environment.

Question 112 - Qid 10023, Integration Management,

Executing, Direct and Manage Project Work
You are a project manager working for a fast moving consumer goods company. You
are currently managing a process improvement project for your organization. You have
just obtained approval for a change request for a defect repair you have issued. What
should be your next step?

Perform the defect repair in the Direct and Manage Project Work process
Perform the defect repair in the Monitor and Control Project Work process
Document the approval in the change log
Document the approval in the issue log
Your answer is incorrect
Explanation:

You must document the approval before carrying out the defect repairs. A change log is
used to document changes that occur during a project.

Question 113 - Qid 10015, Time Management,

Planning, Develop Schedule
You are managing a software development project. In the middle of the project, you
realize that you are behind schedule. You analyze your project schedule in order to
determine how best to complete the project on time with the existing resources. You
notice that you have a lot of discretionary dependencies in the project schedule. Given
your situation, which of the following is the best approch to adjust the project schedule
so that the project can be completed on time?

Keep the discretionary dependencies intact and Crash the schedule

Keep the discretionary dependencies intact and use Fast Tracking
Remove the discretionary dependencies and Crash the schedule
Remove the discretionary dependencies and use Fast Tracking
Your answer is incorrect
Explanation:

You need to determine a way to get back on schedule with your existing resources. As a
result you can't apply the Crashing technique as this requires additional resources.
Given that you have discretionary dependencies your best approach is to remove these
dependencies and Fast Track the schedule by having activities run in parallel.

Question 114 - Qid 10037, Procurement Management,

Executing, Conduct Procurements
You are managing a complex project and some of the project work needs to be
outsourced. You have prepared a procurement statement of work document and you are
about to advertise the job to obtain vendor proposals. However, you need to have a
benchmark document against which you can later compare the vendor proposals. Your
primary focus for this activity is to have control over the quoted prices. You will also
need this document later to compare whether or not your vendors properly understood
the scope of the work required. Which technique should you use to develop this
benchmark document?

Bidder Conferences
Independent Estimates
Internet Search
Procurement Negotiations
Your answer is incorrect
Explanation:

Independent estimates provide an organization with the ability to obtain an initial

estimate of the cost of the work in question. This can serve as a benchmark for
proposals submitted by vendors for the same work. Independent estimates can either be
created using the organization's internal staff or can be solicited from an expert outside
of the organization.

Question 115 - Qid 10005, Stakeholder Management,

Initiating, Identify Stakeholders
You are managing a project that is investigating the feasibility of constructing a dam in
your country. The project needs to be analyzed from technical, economical, and social
points of view. You have created the project charter on behalf of the project sponsor,
and it is now approved. Which of the following processes should you perform next?

Develop Project Management Plan

Identify Risks
Identify Stakeholders
Create WBS
Your answer is incorrect
Explanation:

Identify Stakeholders is the process of identifying all people or organizations impacted

by the project and documenting relevant information regarding their interests,
involvement, and impact on project success. This is the only other process in the
Initiating process group. It should be performed immediately after the proejct charter
has been developed and approved, and completed before any of the Planning process
group processes are performed.

Question 116 - Qid 10011, Time Management,

Planning, Define Activities
You are currently managing the development of a security system. This project involves
the use of some brand new, state-of-the-art technology, which has not yet been
adequately tested. You are currently decomposing your project work packages into
activities. You are facing problems decomposing the 'Test the System' work package
into the final activities required to complete the work package. Detailed testing plans
and activities cannot be determined until the system is at least 50% developed and more
details become available. The 'System Development' work package will take at least a
couple of months to complete. What is the best way to resolve this problem?

Use Product Analysis techniques such as product breakdown and systems analysis
to decompose the system testing work package
Decompose the system development work package now and decompose the system
testing work package later
Break down the project into multiple phases so that the system testing work
package goes into the second project phase. This will allow you to plan for the second
phase after the end of the first phase
Consult your Project Management Plan to determine what to do in this situation
Your answer is incorrect
Explanation:
Product Analysis is one of the tools and techniques used in the Define Scope process,
which is clearly incorrect choice because the situation described in the question suggests
the project is in the Define Activities process.

Breaking up the project scope into multiple phases just for the sake of obtaining an
escape route for project planning is never a good idea. Projects are divided into multiple
phases to obtain more control over the project and the deliverables, not to solve one
minor issue of decomposing your WBS.

Also, as you are currently planning your project, your project management plan is
unfinished; it can't help you at this point in time.

The only valid approach is that you should use Rolling Wave Planning and decompose
the system development work package now and then decompose the system testing
work package later, when more project information becomes available.

Question 117 - Qid 10081, Integration Management,

Initiating, Organizational Structure
You work at a strong matrix organization. Which of the following is not part of your
responsibilities as a project manager?

Leading the weekly team meetings

Participating in scope definition
Responding to questions from your sponsor
Leading the annual performance review of your project team members
Your answer is incorrect
Explanation:

The responsibility to lead the annual performance review of your team members lies
with the functional manager of the team. You will be asked to give input, but you are
not leading this process as a project manager.

Question 118 - Qid 10001, Integration Management,

Initiating, Develop Project Charter
You have just been assigned as the project manager for an ongoing project in your
company. You have discovered there is no Project Charter that describes the
responsibilities and authorities of the project manager. When you talked to your project
sponsor about this issue he told you that nobody in the company even knows what a
Project Charter is or what purpose it serves. He also told you that your company has
executed numerous projects in the past without ever using a Project Charter. However,
he asked you to prepare one just in case it is really a necessary project document. Where
should you look for a Project Charter template to update in order to meet your project
requirements?

Project Business Case

Enterprise Environmental Factors
Project Statement of Work
Organizational Process Assets
Your answer is incorrect
Explanation:

This is a tricky question. Usually templates for project documents are found in the
Organizational Process Assets. However, since your company has never developed a
Project Charter, you cannot find this template there. You can find templates for a
Project Charter on websites and in commercial databases, which are included in
Enterprise Environmental Factors.

Question 119 - Qid 10070, Risk Management,

Monitoring & Controlling, Perform Qualitative Risk
Analysis
Your team finished creating the initial version of the risk register during your latest
workshop. What is the next thing that you should do?

Assess the probability of occurrence and the impact for each risk
Identify the risk effects and assign a numerical rating to each
Review cost planning to ensure that enough risk reserve is available
Identify, analyze and plan for newly-arisen risks
Your answer is incorrect
Explanation:

To answer this question correctly, you first need to understand what process the project
team is currently performing. Where the risk register is created? The risk register is an
output of the Identify Risks process, which is one of the planning processes in the
Project Risk Management knowledge area. According to the PMBOK Guide, project
risk management processes occur in the following order:

1. Plan Risk Management

2. Identify Risks
3. Perform Qualitative Risk Analysis
4. Perform Quantitative Risk Analysis
5. Plan Risk Responses
6. Control Risks
In this scenario you have finished creating the initial version of the risk register,
meaning that you have completed the Identify Risks process. Your next step is therefore
to move into the Perform Qualitative Risk Analysis process, which is the process where
you will prioritize risks for further analysis or action by assessing and combining their
probability of occurrence and impact.

Question 120 - Qid 10071, Integration Management,

Initiating, Organizational Structure
You have been assigned as the project manager of a highly strategic project which will
either make or break your company. The project is sponsored directly by the Board of
Directors who has decided that you need to have maximum control over all project
resources. What is the best organization type to use in this case?

Weak Matrix
PMO
Projectized
Project Expeditor
Your answer is incorrect
Explanation:

A projectized organization offers the greatest control over project resources for the
project manager.