Operating Your Phone 7911
Operating Your Phone 7911
Answer a Call
To answer a call:
•Lift the handset.
•If you are using a headset, press the Headset button. If necessary, press the line button to select between incoming
calls.
•To use the speakerphone, press the Answer soft key or the Speaker button.
End a Call
To end a call:
•Hang up the handset.
•If you are using a headset, press the Headset button or EndCall.
•If you are using a speakerphone, press the Speaker button or EndCall.
Redial a Number
To redial the most recently dialed number:
•Lift the handset and press Redial.
•Press Redial to dial using a speakerphone.
Hold a Call
To place a call on hold while on the call, press Hold.
To retrieve a held call, press Resume.11
If multiple calls are on hold, use the Navigation button to select the desired call before you press Resume.
If multiple calls on multiple lines are on hold, press the line button for the line that you want to pick up. The active call on
the other line is automatically put on hold.
NoteBecause the hold feature can generate music or beeps, avoid using hold when dialed into a remote
conference system. Simple three-party conferences that are created locally on your phone can safely be placed on
hold without introducing music or beeps into the conference.
Mute a Call
To mute a call, press the Mute button. The Mute button lights, indicating that the other party cannot hear you.
To deactivate the mute function:
•Press the Mute button again.
•Lift the handset if you are using mute with the speakerphone.
NoteThe Mute feature does not generate music or beeps.
Transfer a Call
To transfer a selected call to another number:
•Blind transfer—Immediately redirects the call without allowing you to speak to the transfer recipient (the person to
whom you are transferring the call).
•Consultative transfer—Redirects the call after first allowing you to speak to the transfer recipient.
To transfer a call:
1.During a call, press the Trnsfer soft key. The call is placed on hold.
2.Dial the number to which you want to transfer the call.
3.To make a blind transfer:
–Hang up the handset or press the BlndXfr soft key after you hear the line ringing.
4.To make a consult transfer:
–Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up
the handset.
–If the transfer fails, press the Resume soft key to return to the original call.
5.To cancel your consultative call-transfer attempt:
–Press the EndCall soft key.
6.To reconnect to the original caller:
–Press the Resume soft key.