Chapter 1: Information Systems: An Overview Multiple Choice
Chapter 1: Information Systems: An Overview Multiple Choice
MULTIPLE CHOICE
1. A typical PDA includes a(n) _____.
a. external monitor c. mouse
b. calendar d. external keyboard
3. ____ is understanding the role of information in generating and using business intelligence.
a. Computer literacy c. Information security
b. Information literacy d. Information coding
6. In designing a management information system, the first task is to define the system’s _____ clearly.
a. objectives c. hardware components
b. database d. users
11. The purpose of an information system’s _____ component is generating the most useful type of
information for making decisions.
a. process c. external data
b. internal data d. database
14. Managers could use a _____ to assess the effect on final product costs of a nine percent increase in
raw materials.
a. human resource information system c. financial information system
b. manufacturing information system d. marketing information system
15. _____ is one of the strategies of Michael Porter’s three strategies for successfully competing in the
marketplace.
a. Groupthink c. Simulation
b. Emotion d. Focus
16. A successful _____ program helps improve client service and create a long-term relationship
between an organization and its clients.
a. customer relationship management c. enterprise management
b. database management d. supply chain management
17. In accordance with Porter’s Five Forces model, _____ power is high when customers have fewer
options and low when customers have more options.
a. buyer c. user
b. prospect d. supplier
18. Online brokerage firms operate in a highly combative and ambitious environment, so they use
information technologies to make their services more unique in order to combat _____.
a. supplier power c. rivalry among existing competitors
b. buyer power d. the threat of new entrants
19. Within the context of the various categories of IT jobs, a _____ must have knowledge and
understanding of data warehouse and data-mining tools.
a. systems mining analyst c. webmaster
b. data design officer d. database administrator
20. Future progress in _____ includes further development in natural language processing that should
make information systems easier to use.
a. artificial intelligence c. personal computing power
b. computer literacy d. computer criminals