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Appendix I: Questionnaire: TOPIC: High Job Performance (To Be Filled in by The Employees of Bank A) Dear Sir/ Madam

This document contains a questionnaire for employees of Bank A regarding high job performance. The 30-question survey is divided into 4 sections on general information, human resource capacity building, employee empowerment, and employee training. It collects data on demographics, work history, perceptions of support and development opportunities, autonomy, accountability, and performance improvement. The purpose is to conduct an academic study on factors that influence high job performance. Responses will be kept confidential.

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Angeli Gomez
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81 views3 pages

Appendix I: Questionnaire: TOPIC: High Job Performance (To Be Filled in by The Employees of Bank A) Dear Sir/ Madam

This document contains a questionnaire for employees of Bank A regarding high job performance. The 30-question survey is divided into 4 sections on general information, human resource capacity building, employee empowerment, and employee training. It collects data on demographics, work history, perceptions of support and development opportunities, autonomy, accountability, and performance improvement. The purpose is to conduct an academic study on factors that influence high job performance. Responses will be kept confidential.

Uploaded by

Angeli Gomez
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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APPENDIX I: QUESTIONNAIRE

TOPIC: High Job Performance


(To be filled in by the employees of Bank A)
Dear Sir/ Madam,
My name is …….. a student of Inter-Continental University of the Caribbean pursuing a
Bachelors of Business Administration Degree. I am currently conducting a study on high job
performance. The study is purely for academic purposes and the information was given will be
treated with utmost confidentiality. I, therefore, humbly request you to spare some time to
answer the following questions.
SECTION A: General information
1. What is your gender
o Male
o Female

2. Which of the following age category are you


o 20 - 40
o 41 - 55
o 56 - 65
o 66 and older

3. How long have you been working at this bank


o Less than 1 year
o 1 – 4 years
o 5 – 10 years
o 11 – 15 Year
o 15 – and over

4. What is your highest level of education attained


o Primary education (Lagere School)
o Preparatory secondary vocational education (MAVO/ VSBO /LTS/ BVO).
o Secondary education (HAVO/ MBO)
o Pre-university education (VWO)
o High professional education (HBO)
o Bachelor/ Master Degree (Wetenschappelijk Onderwijs)
o Other
5. Please indicate your monthly Income
o Less than 1,000
o 1,001 – 2,000
o 2,001 – 3,000
o 3,001 – 4,000
o 4,001 – 5,000
o More than 5,000

Questionnaire Page i
6. Please Indicate at which branch you work
o Punda Branch
o Jan Noorduyweg Branch
o Rio Canario Branch
o Rooi Catootje Branch
Please choose one of the following options
1= Strongly disagree 2= Disagree 3= Neither agree nor disagree 4= Agree 5= Strongly Agree

Human Resource Capacity Building


Statement 1 2 3 4 5

7. I have opportunities to learn and develop myself and to


make use of your knowledge and skills.
8. The HR department undertakes exactly those actions
that meet our needs.
9. If employees perform well, they get the necessary
recognition and rewards.
10. My organization really cares about my wellbeing.

11. Sufficient resources to enable you to do your job


effectively.
12. Opportunities to acquire new skills and experience.

Employee Empowerment
Statement 1 2 3 4 5

13. I have the capabilities required and the skills and


abilities to do my job well.
14. I feel encouraged to come up with new and better ways
of doing things.
15. My supervisor encourages me to take initiative on my
job.
16. I am continuously learning and trying to improve
myself.
17. I have the authority to make the decisions that need to
be made to perform my job well.
18. I have significant autonomy in determining how I do
my job.

1= Strongly disagree 2= Disagree 3= Neither agree nor disagree 4= Agree 5= Strongly Agree

Questionnaire Page ii
Employee Training
Statement 1 2 3 4 5

19. The Company invests in employees through training


and development.
20. The training I receive is relevant to my job.
21. Your company strongly supports the development of new
skills and knowledge among all levels of employees.

22. Your company sees training and development as an


important way of helping the company to achieve its
mission.
23. The company provides a program of training and
development activities that meets the needs of Employees.

24. Employees are held accountable for using what they’ve


learned in their training and development activities.

High Job Performance


Statement 1 2 3 4 5

25. With the help of the management, my performance has


improved over time.
26. Performance feedback helps you to improve your
performance.
27. I fulfill all responsibilities required by my job.
28. I always complete the duties specified in his/her job
description.
29. The success of the project is my success.
30. I like 1more challenging tasks at work.

Thank You for the time to fill in this questionnaire!

Questionnaire Page iii

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