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Hotel Reservation Dialog

The customer calls to make a hotel reservation for two nights starting on June 24th. They request a single room with an ocean view for two people under the name Jack Johnson, providing their cell phone number and Visa credit card information. The representative confirms the reservation and thanks the customer.

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Ayu Septiana
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93 views1 page

Hotel Reservation Dialog

The customer calls to make a hotel reservation for two nights starting on June 24th. They request a single room with an ocean view for two people under the name Jack Johnson, providing their cell phone number and Visa credit card information. The representative confirms the reservation and thanks the customer.

Uploaded by

Ayu Septiana
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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HOTEL RESERVATION DIALOG

R: Good morning. Welcome to the Westin Hotel


C: Hi, Good morning. I’d like to make a reservation for this weekend. Do you have any vacancies?
R: Yes sir, we have several rooms available. What is the exact date of your arrival?
C: The 24th ,June.
R: How long will you be staying?
C: I’ll be staying for two nights.
R: How many people is the reservation for?
C: For two people
R: And would you like a single room?
C: yes, please.
R: Great. And would you prefer to have a room with a view of the ocean?
C: Sure, What’s the rate for the room?
R: Your room is $400 per night. Now, what name will the reservation be listed under?
C: Jack Johnson
R: Could you spell your last name for me, please?
C: Sure. J-O-H-N-S-O-N
R: Could you tell me your telephone number?
C: Yes, my cell phone number is 555-26386.
R: Great. Now I’ll need your credit card information to reserve the room for you. What type of card is it?
C: Visa. The number is 987654321.
R: And what is the name of the cardholder?
C: Jack Johnson
R: Alright, Mr. Johnson, your reservation has been made
C: Great, thank you so much.
R: My pleasure. Have a nice day.

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