KALYANI KANKANAMPATI

(Salesforce Developer)
kalyani.kankanampati87@gmail.com
571-253-6129

PROFESSIONAL SUMMARY:

 Having 10 Years of IT experience with 5+ years of strong experience in design, Development,

communities, lightning component development, lightning locker services, classic to lightning
migration and deployment of application using Force.com, Apex, Visual force and Cloud
Computing based Sales force CRM, customization and development and 4+ years in Java/J2EE.
 Experienced in all phases of Software development life cycle (SDLC), quality management systems
and project life cycle processes.
 Hands on experience in using the Aura framework and Salesforce lightning Design System (SLDS).
 Experience with migration to Salesforce lightning process included Lite Application customization,
Lightning App Builder and Lightning rollout.
 Experience with Salesforce Lightning in using CSS, JSON in Lightning Framework, and JavaScript
for Client-side controller and helper controller.
 Hands - on experience in building responsive application using by creating Lightning components
(Client/Server side controllers) using aura framework, Salesforce LDS styling.
 Good experience in developing Salesforce Lightning Apps, Components, Controllers and Events.
 Good knowledge on Apex development in creating Objects, Triggers, Apex Classes, Standard
Controllers, Custom Controllers and Controller Extensions.
 Extensive use of Crontab and Cronjobs in UNIX environment for scheduling routine tasks and other
UNIX commands as per need. Knowledge of UNIX shells scripting.
 Efficient in Creating and Using Cursors and Ref Cursors in processing of data.
 Experience in creating different kinds of Partitions on large tables and creating indexes in order to
improve performance.
 Experience in realizing the business requirements to design on Salesforce.com platform, by
designing the required entities like custom objects, creating the relationships/ junction objects like
Master-Child, lookups, Entity Relationship data model, Pages, Classes, Interfaces, Workflows &
Workflow rules, triggers, Email alerts and business logic.
 Primary level experience in working on web services and giving solutions by SOAP and REST
integrations.
 Experience in integration, development and deployment of custom integration solutions using
Force.com Eclipse IDE Plug-in, Force.com Explorer, Data Loader, Force.com Excel Connector and
Migration Tool.
 Experience on Salesforce Communities and creating VF pages for Communities.
 Proficient in SOQL, SOSL queries across multiple objects within the SFDC database.
 Experienced in Service Cloud, Sales cloud, Collaboration Cloud for All partner portal, customer
portal.
 Excelled in working with various Salesforce.com standard objects like Accounts, Contacts,
Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting, Reports and
Dashboards.
 Proficient in Data Migration from Traditional Applications to Salesforce Using Data Loader Utility.
 Good Knowledge on Sales Cloud, Service Cloud and Apex Programming on Visual Studio,
Force.com Platform.
 Experience in bulk Data mitigation from Excel, MS Outlook and Legacy systems to Salesforce.com
using Apex Data Loader, Import Wizard.
 Performed Extraction, Transformation, Loading (ETL) data from various sources into Data
Warehouses and Data Marts using Power Center and SQL*Loader for Flat files.
 Expertise in conforming SQL and PL/SQL coding standards as per business rules.
 Highly motivated, excellent team player, enthusiastic, strong initiative and quick learner of new
technologies.
  Team player with good interpersonal skills, strong understanding of fundamental business processes,
excellent Communication and Problem-solving skills.

EDUCATION:

 Bachelors in Technology Computer science and Engineering from JNTU, University.

CERTIFICATION:
 Salesforce Certified Administrator.
 Salesforce Certified Platform Developer-1.

TECHNICAL SKILLS:

Salesforce SalesForce.com, Force.com, Sales Cloud, Service Cloud, LWC,

Technologies Lighting components, CPQ, Apttus CPQ, Apex Language, Apex
Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force
Pages/ Component, s-Control, Apex Web Services, Partner WSDL
& Enterprise WSDL, Work Flow and Approvals, Dashboard,
Analytic Snapshots. 
Salesforce Tools Force.com IDE (Eclipse), AJAX Tool Kit, Force.com API tools
(Data Loader), Force.com Explorer, Force.com Platform
ETL Tools Data Loader, Salesforce-to-Salesforce, Apex- Explorer,
Informatica.
Languages Apex, C/C++, Java, J2EE, HTML, XML, CSS.
Database SQL Server 2008, Oracle, MySQL.
Web HTML, XML, CSS, JSP, JavaScript, WSDL, SOAP.
Tools MS Office, Adobe Photoshop, MS Excel, Silverlight, Eclipse IDE.
Web Servers IBM WebSphere 4.x/5.x, Apache Web Server, Tomcat 6.x
Platforms UNIX and Windows (NT/2000/XP/Vista/7)

WORK EXPERIENCE:

Client: Caliber Home Loans, Dallas, TX. Mar 2021 – Present

Role: Salesforce Lightning Developer
Responsibilities:
 Developed multiple number of Lightning web components (LWC) regarding service case console
pages
 Created Lightning web components (LWC) and apps combining Lightning Design system,
Lightning App Builder and Lightning Component features.
 Involved in Workflow Management Template creation and Task Search page generation.
 Created Lightning Components using Aura framework and used Salesforce Lightning Design
System (SLDS) to convert existing Visual Force Pages to Lightning.
 Developed Lightning Web Components (LWC) to display the Events on Calendar using Full
calendar JS.
 Worked on advanced JavaScript and HTML elements for developing the LWC components.
 Extensively worked on the lightning web components (LWC).
  Implemented Salesforce Lightning web components (LWC) for small set of users within the
organization, developed Lightning components and server-side controllers to meet the business
requirements.
 Created dynamic VF Search pages using subject’s parameters and Components for Service Console.
 Worked on Process builder, flow driven development. Leveraged Milestones, Entitlement processes,
Web-Case, Email-Case, PRM, Portals, Live Agent, Salesforce for Outlook, Lightning for Gmail,
Salesforce DX.
 Worked on Service Console Lightning application which contains multiple number of Lightning
web components (LWC).
 Developed multiple Lightning web components (LWC) regarding service case console pages.
 Designed and worked with Approval process functionalities, which gets approved through multiple
steps.
 Created lightning pages and lightning components.
 Ability to understand existing Lightning code and independently come up with solutions to fix code
bugs.
 Developed Lightning Components and used Lightning App Builder to use those components in
Lightning Pages and Record Pages.
 Worked on salesforce 1 Mobile app by using lightning app builder.
 Created home page, record page, app page in lightning Page.
 Created various Visualforce pages with Custom controllers and standard Controllers.
 Designed visual force pages in different formats like in pdf, customized to download page as
excel/PDF, designed with CSS for Interface.
 Worked on designing and developing Lightning Community Builder and developed Lightning
Components using Aura framework.
 Implemented Field Service Lightning (FSL) in Service Cloud and customize Field Service.
 Experience with setting up FSL data models (Work Orders, Service Appointments, Service
Resources, Territories, etc.)
 Worked on the Field Service Lightning (FSL) mobile app how it works and aids on - site job
management to a mobile workforce.
 Generated various of Workflow, Triggers, Validation Rules, VF Components, VF pages, Controller
class etc.,
 Designed and generated triggers, if pages to capture County Partner and Lending Partner on a
Service Contract.
 Managed users, hierarchical roles, profiles, security controls and territory management.
 Implement Salesforce.com Communities and on-board users utilizing standard profiles and objects.
 Involved in setting up customer portal for better service process and solution management.
Environment: Salesforce.com platform, lightning services FSL, Apex Language, DocuSign, Components
and Controller Sales Cloud, Service Cloud, Email Services, HTML, Reports, Dashboards and Informatica.

Client: FireEye, USA Jan 2020 – Feb 2021

Role: Salesforce CPQ Developer:
Responsibilities:
 Performed the role of SFDC developer, lightning developer and interacted with various
business user groups for gathering the requirements for salesforce.com, Lightning and CRM
implementation.
 Responsible for writing Apex, Visualforce code containing business functions.
 Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code
coverage.
 Develop portal solution using Lightning Components.
 Experience in Data Loader for Data Management in Force.com platform
 Experience with custom application development in Force.com, utilizing Visualforce and Lightning
Components/Framework.
  Developing complete Case Management for Financial Service cloud and customized completely in
Lightning without using Visualforce pages.
 Migrated customer Service Center from Legacy System to completely new Salesforce Financial
Service Cloud. (New Salesforce Implementation)
 Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce
Lightning Web Components for small set of users within the organization.
 Experienced working with various App exchange products or CPQ products like Salesforce CPQ
(formerly Steel Brick CPQ), IBM sterling CPQ, APPTUS.
 Created multiple Lightning Web Components, added CSS and Design Parameters from LDS
(Lightning Design System) that makes the Lightning web component look and feel better.
 Performed Steel brick CPQ related configuration for product setup, approval matrices, approval
rules, process builders and flows.
 Replaced all the JavaScript buttons with Quick Actions or Lightning Web Components in Lightning.
 Involved on creating lightning Pages inside Lightning Community Builder.
 Integrated Apttus CPQ system with Salesforce CRM.
 Worked on Salesforce.com customizations for the Apttus CPQ model.
 Developed Customized login screen for community user and functionality to redirect user from
Salesforce to APTTUS CPQ Quote creation using APTTUS API's
 Migrated Aura components into Lightning web components for console applications.
 Worked on Apttus CPQ configuration and integration.
 Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.
 Supported and improved sales cycles by implementing CPQ solutions effectively.
 Used Data Loader for insert, update and bulk import or export of data from Salesforce.com,
Subject’s used it to read, extract and load data from comma separated values (CSV) files.
 Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the
application using platform database objects.
 Implemented Quote-to-Cash solution using APTTUS CPQ. Good understanding of the Apttus CPQ.
 Integrated using REST based Web service callouts to other external systems.
 Experienced in SSO and Integrations
 Worked on Jenkins and change sets for continuous deployments to higher environments
 Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and
 formula fields to the custom objects.
 Involved in CPQ (Configure, Price& Quote) design and mapped to the Salesforce custom objects
and involved in Apttus Advanced Workflow Approvals.
 Developed solutions on the Force.com platform, strong understanding of Apttus Contract Lifecycle
Management (CLM) and Apttus Configure Price Quote (CPQ).
 Executed various levels of Unit, Integration, Regression and User Acceptance (UAT) using test
cases to prove that system conform to specifications of business and quality requirements.
Environment: Visualforce (Pages, Component & Controllers), Service Cloud, Sales Cloud, Financial
Service Cloud, Pages, Data Loader, Apttus CPQ, HTML, Java Script, Workflow & Approvals, Reports,
Custom Objects, Custom Tabs, Email Services.

Client: Bright System, Indianapolis, USA Aug 2018 – Dec 2019

Role: Salesforce Developer
Responsibilities:
 Serve as the point of contact for all Salesforce related issues, updates, enhancements and questions
for the organization.
 Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Page
layouts, to suit to the needs of the application.
 Maintain consistency between territory management application and SFDC accounts and leads,
assuring all sales people are assigned the correct accounts and leads.
 Created Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity
and Lead.
  Maintained data cleanliness and accuracy by adding custom validation rules.
 Involved in various activities of the project, like information gathering, analyzing the information,
documenting the functional and nonfunctional requirements.
 Worked on Eclipse, Developer Console and Anonymous blocks development tools for developing,
debugging and testing of Apex classes, Visualforce pages, triggers and test classes.
 Implemented Apex Scheduler and Triggers to invoke Apex classes at regular intervals. 
 Dynamically replicating an existing website.
 Used JIRA tool for project issue and bug tracking.
 Worked on Service Cloud, focusing majorly on cases and solutions.
 Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in
the system.
 Developed several Triggers, Apex classes and Visualforce pages as part of the application
development.
 Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns,
Reports and Opportunities.
 Used Force.com CLI (Command Line Interface) tool for data backup.
 Handled the deployments process using GIT HUB.
 Worked on Email-Templates associated to multiple profiles.
 Created various profiles and permission sets according to the business needs.
 Data migration from external systems to sales force using Data Loader, Import wizard.
 Worked on Inbound and Outbound change sets for deployment.
 Created various profiles and configured the permissions based on the organizational hierarchy
requirements.
 Implemented Chatter, Chatter desktop, created public and private groups.
 Developed Apex Classes, Apex Triggers, Components, Visualforce Pages and Controller classes for
various functional needs in the application.
 Extensive experience in Apex/Visualforce development.
 Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute
 Governors and Limits.
 Developed Apex Triggers, Apex Classes and Test Methods.
Environment: Salesforce.com platform, Sales cloud, APEX Language, Visualforce Pages, Component &
Controllers, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs,
Email Services, Security Controls, HTML, Java Script, Java, Sandbox, Eclipse IDE Plug-in.

Client: Credit Suisse, Raleigh, NC Mar 2017 – Jul 2018

Role: Salesforce Admin
Responsibilities:
 Moved the tables like Opportunities, Accounts and Contacts to the Salesforce CRM Standard
objects.
 Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities,
quotes, activities, dashboards.
 Customized the dashboards to monitor lead activities based on sales geography.
 Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
 Manage users, Public Groups, Profiles, and Roles within the Salesforce CRM; this involved
designating access to the applicable user within the user hierarchy.
 Responsible for the creation of custom Apps, and Reports using the Salesforce CRM model.
 Using Apex Data Loader mapped data sources and loaded data into Call Center application.
 Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various
functional needs in the application.
 Created Formula Fields, Validation Rules, Assignment Rules, Workflow and approvals for the
flexibility and functionality of force platform application.
 Generated different Reports like standard, summary and matrix for quarterly and half yearly sales.
 Used the sandbox for testing and migrated the code to the deployment instance after testing.
  Designed Workflow rules, Visualforce pages and using Apex Code created triggers and classes.
 Created web service classes/methods to be consumed by Oracle Fusion and Tibco.
 Created Sharing rules for user groups and day to day permission to the users and support issues
Sandbox refreshes.
Environment: APEX Language, Visual Force - Pages, Component & Controllers, Salesforce.com Data
Loader, Workflow & Approvals, Reports.

Client: Couth InfoTech Pvt. Ltd – Hyderabad, INDIA Aug 2009 – Dec 2013
Role: Java Developer
Responsibilities:
 Designed and developed application in n-tier fashion as per struts based MVC architecture using
Servlets, Struts Action classes, Action Forms, JSP and Session Beans and developed User Interfaces
using JSP, HTML, and CSS
 Developed business modules using J2EE design patterns and extensively used Java Collections API
 Scripting of Test cases based on the Specifications received for the request.
 Managing Build using Maven.
 Responsible for Coding using JSP, Java Servlets, Spring MVC and XML.
 Responsible for proactively monitoring performance, diagnosing problems and tuning queries and
databases.
 Worked on Dynamic, object-oriented programming language RUBY.
 Developed Shell Scripts for automating the closing document process using JavaScript front end
validations
 Worked on Eclipse as the development environment using CVS version controller
 Called Stored procedures in Oracle using callable statements in JDBC 
 Converted reusable services into Web-Services using SOAP which can be accessed across the
enterprise
 Involved in Testing applications on various levels like unit testing, integration testing and system
testing using JUNIT
 Used ANT tool to build and deploy application on Tomcat Server
Environment: SQL, PL/SQL, DB2, Apache Tomcat, XML, CSS, Windows XP, Linux, Java1.7, Struts, EJB
2.0, Java/J2EE coding, J2EE patterns, Bootstrap, Angular JS, Web service, JDBC, Spring, WSDL, JQuery,
Hibernate.