Scribd
Upload
121 views3 pages

Communication

This document outlines communication procedures between flight attendants and the flight deck for various situations. It provides phrases to use for normal communication as well as non-normal and emergency calls regarding passenger boarding, aircraft movement, slide arming, turbulence, landings, hijackings, emergency descents, evacuations, and medical situations. Specific signals are designated to notify the crew of each situation using the public address system, intercom, or other alerts.

Uploaded by

invinctus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
121 views3 pages

Communication

This document outlines communication procedures between flight attendants and the flight deck for various situations. It provides phrases to use for normal communication as well as non-normal and emergency calls regarding passenger boarding, aircraft movement, slide arming, turbulence, landings, hijackings, emergency descents, evacuations, and medical situations. Specific signals are designated to notify the crew of each situation using the public address system, intercom, or other alerts.

Uploaded by

invinctus
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 3

COMMUNICATION

The following procedures will be used for the communication between flight
attendants and flight-deck appropriate situation. The following verbal phraseology
shall be used for communication for the appropriate situations.

Pilot/Cabin Crew Normal/Non-Normal and Emergency Calls


Action Signal/Alternate
Signal for All passengers on-board seated and Purser (INTERCOM) : ‘’All
cabin crew are ready to close doors Passengers are on-board (number…)
May we close entry doors’’
PIC (INTERCOM): If ready: ‘’ You
may close entry doors.’’
If not ready: ‘’Standby”

Signal for Cabin is secure for first aircraft Purser (INTERCOM): Cabin is the
ground movement ( pushback and/or taxi) ready for first aircraft ground
movement

Signal for Slide or Slide rafts armed/disarmed if Purser (PA)Arm:Cabin Crew Arm you
applicable slides/slide rafts and cross check and report.
PIC(Delegated to FO) (PA) Disarm: Cabin
crew disarm your slides/slide rafts and cross
and report.
Purser (PA) (Arm):Cabin Crew Arm you
slides/slide rafts and cross check and report.

Signal before take off/landing Purser (INTERCOM): Cabin secure for take
off/landing

Signal for Takeoff PA: “CABIN CREW, Seat for take


off” (approx. 30 seconds prior to
takeoff)

Signal for Approach/Descent Pilot Monitoring PA: CABIN CREW, 10


minutes to Landing

Signal before Landing


PA: “CABIN CREW, seat for landing”
(approx. 2 minutes before landing)

Pilot/Cabin Crew Non-Normal and Emergency Calls


Signal to notify flight deck crew of hijacking Use the Security Code briefed before the
flight.
Signal for encountered turbulence Use of the seat belt chime

Signal for encountered moderate to severe PA: “CABIN CREW, PLEASE BE


turbulence SEATED”
Or Flashing of the information signs
(seat belt Double Chime )

PA during emergency descent PIC (PA): “ATTENTION CREW,


EMERGENCY DESCENT”

Purser (PA): MASK ON, FASTEN SEAT


BELTS

Signal On leveling off at safe altitude PIC (PA): EMERGENCY DESCENT


COMPLETE
Purser to Make a PA informing passengers,
“ATTENTION PASSENGERS,WE HAVE
REACHED A SAFE ALTITUDE YOU
MAY REMOVE YOUR OXYGEN
MASKS”
Announcement when NITS briefing is required PA: “PURSER TO THE FLIGHT DECK”
for non- normal, precautionary, or emergency
circumstances
Brace signal PIC (PA): “BRACE, BRACE”

Signal to Cabin Crew to await further PA: “ATTENTION, CREW AT


instructions STATIONS”

Upon identification of failure:

PA: “CABIN CREW, NORMAL


Signal to cancel possible evacuation: OPERATIONS”

Issue resolved, returning to gate or runway


threshold for departure

Signal/Command to Evacuate
Evacuation:
Signal to Evacuate PA: “EVACUATE... EVACUATE...
EVACUATE”
Or Flashing of the information signs
(seatbelt chimes four times).
Signal for Rapid Displacement EMER CALL to
cabin crew:
“RAPID
DISPLACEMENT
”
Note: Purser will make PA to passengers for
further instructions

Pilot/Cabin Crew Coordinated Procedures

Situation Normal Alternate/Abnormal


Safety Related Pax Information Intercom/Chime Rapid Knocks on Door
Cabin Ready for Motion Intercom -
Slides Armed/Disarmed Intercom -
Crew Incapacitation Intercom/Chime Rapid Knocks on Door
Turbulence Public Address Double Chime
Flight Attendant to be on their Station Public Address Double Chime
Pick Handset Single Chime -
Abnormal/Emergency Public Address or 4 Chimes 4 Chimes
Ground Evacuation Public Address 4 Chimes
Medical Situations Intercom 4 Chimes

You might also like

pFad - Phonifier reborn

Pfad - The Proxy pFad of © 2024 Garber Painting. All rights reserved.

Note: This service is not intended for secure transactions such as banking, social media, email, or purchasing. Use at your own risk. We assume no liability whatsoever for broken pages.


Alternative Proxies:

Alternative Proxy

pFad Proxy

pFad v3 Proxy

pFad v4 Proxy