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Completion

1) The applicant's application to sell their HDB flat has been accepted. 2) An estate executive will inspect the flat on March 7th between 10am and 1pm to check for unauthorized renovations. 3) The resale documents will be ready for acknowledgment in three weeks, and the applicant should acknowledge them promptly to avoid cancellation of the application.
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0% found this document useful (0 votes)
62 views2 pages

Completion

1) The applicant's application to sell their HDB flat has been accepted. 2) An estate executive will inspect the flat on March 7th between 10am and 1pm to check for unauthorized renovations. 3) The resale documents will be ready for acknowledgment in three weeks, and the applicant should acknowledge them promptly to avoid cancellation of the application.
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Our Ref: 00718C23/SLA/SLA

Dr/Mr/Mdm/Miss
Mohamed Hajirin Bin Mohd Tahir
Norazlina Binte Mohd Yusoff

28 Feb 2023

Resale of HDB flat


Blk 26 Toa Payoh East #02-164 S(310026)

Dear Sir/Madam

We are pleased to inform you that your application to sell your HDB flat has been accepted.

Flat inspection

2 Our Estate Executive from the Toa Payoh Branch will visit you on 07/03/2023 between 10am and 1pm to inspect
your flat. The purpose is to check for any unauthorised renovation in the flat which may damage the property and affect
the structural stability of the building.

3 If you need to change the inspection schedule, please call our Branch Service Line at 1800-2255432, on
weekdays from 8 am to 5 pm. The new schedule will be at least 3 working days from your call.

Acknowledge documents

4 The resale documents will be ready for your acknowledgment in three weeks' time. Our Customer Relations
Manager will inform you via SMS when the documents are ready. Do acknowledge the documents promptly. Otherwise,
we will not be able to process your application and will proceed to cancel it.

Resale approval

5 The resale approval will be granted one week after both sellers and buyers have acknowledged the required
documents and pay the necessary legal/stamp fees if applicable.

Date of resale completion

6 The transaction will be completed on 25/04/2023. This is the earliest possible date to complete the transaction. If
you wish to defer the completion, please discuss with your buyers and let us have a written confirmation (signed by both
sellers and buyers) via MyRequest@HDB (www.hdb.gov.sg/MyRequest) by 07/03/2023.

HDB Resale Portal

7 You can access the HDB Resale Portal, using your Singpass and 2FA password to view the documents and to
check the progress of the transaction. You may refer to the attached Frequently Asked Questions for more information.

Yours faithfully
Harry Yeo
Deputy Director (Resale Operations)
Estate Admin & Property Group

This is a computer generated letter and no signature is required.

Resale Office, Atrium 2nd Storey, HDB Hub, 480 Lorong 6 Toa Payoh, Singapore 310480
HDB InfoWEB: www.hdb.gov.sg e-Service: www.hdb.gov.sg/MyRequest
BB35RE09.Acceptance Letter for Seller
Frequently Asked Questions

Q1: Can I change the completion date of my transaction?


A1: As the date given in the acceptance letter is already the earliest possible date to complete your transaction, it
would not be possible to advance the completion date.
Nevertheless, if you would like to defer the completion, please send us a written confirmation signed by both
the sellers and the buyers agreeing to the new date. You may send the written confirmation to us via
MyRequest@HDB (www.hdb.gov.sg/MyRequest) within a week from the date of the HDB's acceptance letter.

Q2: When can I endorse the documents?


A2: The documents will be ready for your endorsement about three weeks after HDB has accepted your
application. You will receive an SMS notification when the documents are ready for your endorsement.

Q3: My family member who needs to endorse the documents at the HDB Resale Portal does not have a Singpass.
What should he/she do?
A3: If your family member is a Singapore citizen or Singapore permanent resident, he/she can apply for a
Singpass at the Singpass service link on the login page of the HDB Resale Portal or at Singpass website at
www.singpass.gov.sg.
If your family member is a non-resident, he/she may sign the documents in person at our office. Please
contact our Customer Relations Manager to make an appointment.

Q4: If I have appointed HDB to act for me in my transaction, when do I pay the conveyancing fees?
A4: You need to make the payment once you have endorsed the documents. The payment can be made using
credit card (VISA or Mastercard) or NETS QR payment*. Payment must be made before you can proceed with
the transaction.
* The mobile apps that support NETS QR payment are NETSPay, DBS PayLah!, DBS digibank, POSB
digibank, OCBC Pay Anyone and UOB Mighty.

Q5: Who needs to attend the completion appointment?


A5: If all the documents have already been endorsed at the HDB Resale Portal, only the flat sellers and buyers
need to attend the completion appointment. However, if they have engaged the services of a private solicitor
to act for them in the transaction or appointed a Power of Attorney to represent them, a representative from
the solicitor's firm or the attorney will attend the appointment on their behalf.

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