Ankit P Mehta | Human Resources | Talent Acquisition | HR Operations |@linkedin |@gmail | M: 8667846737

ACADEMIC QUALIFICATION
Year Institute/School Course/Board Percentage
2021 University Of Madras MBA - HRM 68.00
2017 Agarchand Manmull Jain College, Chennai B.Com (Corporate Secretaryship) 62.45
2014 SMT NDJA Vivekananda Vidyalaya, Chennai Class XII – CBSE 50.00
2012 SMT NDJA Vivekananda Vidyalaya, Chennai Class X – CBSE 68.00
PROFESSIONAL SUMMARY
A Talent Acquisition Specialist with two years of experience, specializing in Recruiting, Employee Onboarding, HR Administration, Applicant Tracking
System (ATS) and Employee Engagement. Adept at leading recruiting initiatives to identify, select and acquire quality candidates to drive organizational
growth. With 6.5 Years of Overall Experience in Human Resources, Machine Learning & Customer Service.

WORK EXPERIENCE
 Coordinate with hiring managers to develop and execute recruitment initiatives to source new talent for sales & non-
sales positions.
 Interface with the sales team to identify position requirements, create job postings on external websites and job portals, and
screen resumes throughout the hiring cycle.
SBI General Insurance
 Manage and Maintain the applicant tracking system (ATS), including selecting appropriate keywords to match the
Talent Acquisition Manager
organization’s needs.
May 2023 - Present
 Manage the onboarding process, ensuring that all pre-employment processes and forms were completed accurately
 Provide beneficial advice and support new employees, answered queries, and resolve any problematic issues
 Successfully released 300+ offers for Sales, Non-Sales and Leadership hiring
 Maintain 90+ percent manning for FLS (front line sales) and 85+ percent manning for Non-FLS
 Managed End to End Recruitments and the complete life-cycle for sourcing the best talent from diverse sources after
identification of manpower requirements
 Screening and shortlisting of resumes pertaining to the requirements of the organization
 Lead a team of 10+ HR Recruiters to execute recruiting initiatives for clients
Workfreaks Corporate Services  Trained 15+ HR Interns and generated a total business of approximately 200,000
Associate HR Manager - TA  Perform In-person and Telephonic Interviews with candidates (Recruitment Drives, Job Fair, Campus Hiring)
15 Months  Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference and background
Feb 2022 – May 2023 checks
 Recruited & Onboarded VHRs (Virtual Human Resources) and supervised their training
 In-depth knowledge of using job portals like LinkedIn, Naukri & Monster for sourcing, job posting and mass mailing
 Successfully recruited the talents within the TAT given to the clients
 Ascertained the Quality of Alexa via improving the Machine Learning ability of the device algorithm
 In-depth data validation on data from the users across the world
 Processed Audio transcription of data with over 96% Quality and velocity of 100+ utterances per hour
Amazon  Supported clearing of SLA for en_UK and en_ANZ marketplace
ML – Data Associate  Ascertained maintaining high quality while processing transcription and achieved the given quality targets
34 Months  Implemented 3+ new ideas for process quality improvement that to achieve 100% quality and increase in velocity
April 2019 – February 2022  Provided Floor support to the newly joined associates and aided them to accomplish quality and velocity targets
 Completed more than 300 KNET (Knowledge Network) courses
 Worked 150+ hours overtime to clear all the pending SLA given by the customer
 Promoted to Next Level of the process, en_IN Transcription to en_IN GSR (Goal Success Rate)
 Single-handedly maintained accounts for annual revenue of INR 30 Lakhs
 Hands on experience with Tally ERP 9 Software in managing all the accounts and billing-related works
High Stores Ltd.  Processed both accounts payable and accounts receivable billings
Accounts Manager  Recruited 5+ Technical and Non-Technical employees for the company
12 Months  Responsible for preparing payroll and direct deposit accounts of all employees
April 2018 – April 2019  Handled several social media marketing campaigns to increase brand awareness and assess customer feedbacks
 Alleviated executive overload by handling customer interactions for the company including walk-ins, email, phone interactions
 Listing of products on Flipkart & E-bay Seller accounts, in order to process the orders
 Provided 24x7 Roadside Assistance for insured 2 wheelers and 4 wheelers customers
Autosense India Pvt Ltd  Helped to increase customer return rates by always providing excellent customer service
Customer Relationship Executive  Promoted to the next level in process management
10 Months  Accurately verified information and updated information databases as necessary
June 2017 – April 2018  Secured the highest call quality across the process
 Received multiple appreciations from customers and was rewarded by the company for those appreciations

INDUSTRY INTERFACE
Rasi Electrodes  Performed Financial Analysis for existing Assets and Liabilities to devise strategy for FY17-18 investments
Sep 2016 - Nov 2016  Identified risks in supplier contracts and devised strategic risk mitigatory solutions
HDFC Bank  Responsible for monitoring and improvisation of TQM activities of the branch in synergy with Global targets
Feb 2021  Cross functional team communications, banking process flow and facilitated smooth end-to-end operations
PROJECTS AND PAPERS
A Study on Employee Morale  Surveyed 100+ bank employees to record perceptions on Motivation, Security, Expectations, Authority amongst 9 others
March 2021  Performed detailed statistical analysis to discover insights and formulate recommendations to increase employee morale
POSITIONS OF RESPONSIBILITY
Coordinator, Senior Cadet, NCC  Coordinated training and performance of 90+ Cadets for weekly NCC activities, parades and competitions
1(TN) BTY NCC  Managing plans and activities of ‘Army Training Camps’ for the entire batch
May 2016 – March 2017  Prepared documentation of Cadets Bio data, camp selection information and Parade activities
CERTIFICATIONS
 Secured “B” grade in NCC Certificate ‘C’ Examination under Battery unit, Ministry of Defence
 Secured “A” grade in ‘C language and Web graphics’ computer programming course certified by CSC with excellent rating
 Trained and Certified in Employability Skill by NSDC (National Skill Development Corporation) 2016-2017
AWARDS AND ACHIEVEMENTS
 Accomplished Physical, Obstacles & Weapon training sessions at 2*CATC (Combined Annual Training Camp), 2*AAC (Army Attachment Camp), 2015-2016
 Successfully prepared and delivered presentation on National Integrity at NIC (National Integration Camp), Gujarat, 2016
 Awarded as Star Perform for achieving highest business at Workfreaks, Jul & Aug 2022

SKILLS AND INTERESTS