Error Code Description Reason Solution

330 Biometrics locked by Aadhaar Attendee has locked biometrics to Attendee must disable biometric lock from UIDAI
holder disable biometric authentication. website/ visit Mee-Seva.
331 Aadhaar locked by Aadhaar Attendee has locked Aadhaar to Attendee must disable Aadhaar lock from UIDAI
holder disable Aadhaar authentication. website/ visit Mee-Seva.
800 Invalid Biometric Data FIR/IIR value is not compliant, or Restart the Device or try again to avoid transaction
templates could not be extracted for failure.
the given FIR/IIR for matching.
996 Aadhaar cancelled Submission of wrong documents Attendee should enroll for new Aadhaar in Mee-
during Aadhaar enrollment/Update. seva/Aadhaar Enrollment Centre.
997 Aadhaar suspended Duplicate enrollment done with Attendee should update his/her Aadhaar. Visit
biometric mismatch. UIDAI Reginal Office in Ameerpet,Hyderabad for
faster resolution..
998 Invalid Aadhaar Number/ VId No such aadhaar number was issued Share correct Aadhaar Number or Attendee should
by UIDAI enroll for new Aadhaar in Mee-seva/Aadhaar
Enrollment Centre.
300 Biometric data did not match a) Attendee registered with wrong A) Attendees should check whether he/she is
Aadhaar. registered with correct Aadhaar number.
B) Attendee is entering wrong B) Try Best finger detection using all ten fingers.
Attendee ID to mark attendance. C) Go for Aadhaar Biometric Update at the nearest
C) Decline in fingerprint quality. Mee-seva/Aadhaar Enrollment Centre.
D) Fingerprint is not captured D) Use other forms of Authentication like IRIS and
properly. Face to avoid this error 300.
811 Biometric data not found in During enrollment, corresponding Attendee must go for biometric update in nearest
CIDR biometrics (Fingerprint/IRIS) have not aadhaar enrollment Centre/Mee-Seva.
been captured.
A439 Your Attendee ID is transfrred to Attendee ID not present in the Use Attendee ID given to attendee in present
other branch Organization organization.
A442 Please check your Attendee ID. entered wrong Attendee ID Enter correct ID given to the Attendee.
S-503 The remote server returned an Network Fluctuations Please try again. Restart the device if you still face the
error: (504) Server Unavailable same issue.
S-993 The underlying connection was Network Fluctuations Please try again. Restart the device if you still face the
closed : An unexpected errror same issue.
occured
S-999 The remote server returned an Network Fluctuations Please try again. Restart the device if you still face the
error: (504) Gateway Timeout. same issue.
SYN 04 Something went wrong at AUA License key expired Please contact TSTS Administrators
server, Please try again later
SYN 07 Something went wrong, Please Issue at server level Please contact TSTS Administrators
try again later
SYN16 Auth XSD Validation Failed. Network Fluctuations Try After Sometime.
SYN17 Service Permissions Required Application needs to be updated. Contact device vendor.
Captured Failed fingerprint is not captured Place finger properly on the scanner./Scanner may be
Damaged.
Response not received Slow internet/ network fluctuations Network Fluctuation. Restart the Device.
Couldn’t resolve Host Slow internet/ network fluctuations Network Fluctuation. Restart the Device.
RD NOT STARTED UIDAI Regostred Device (RD) service is Connect to Network. Restart the device and wait for 3 to
not running 4 minutes for RD service to run.