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Campus Administration Officer PD

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Doris Nguyen
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24 views2 pages

Campus Administration Officer PD

Uploaded by

Doris Nguyen
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Campus Administration Officer – HEW 5

Vice-Chancellor and President’s Division

You will:
Provide high level administration assistance in a professional, efficient and confidential manner ensuring the
development of good working relationships with all staff and the public. You will work with campus staff to
ensure strategic objectives are met and deliverables are reached within established time and budget.
The ability to maintain quality customer service and model a high standard of service delivery to clients and
stakeholders is a key requirement of this role.

You are responsible for:


• Providing high level administrative support to the campus ensuring that all administrative functions are
conducted in a timely and efficient manner.
• Effectively contributing, planning, coordinating and providing support for staff and student events organised
by the Campus Team. Where required take the lead on projects as designated.
• Providing professional committee services including preparation of agendas, minutes and outcomes of
meetings follow up of action items and coordination of documentation and records. Where required,
providing policy and procedural advice to committees as well as associated room setup and catering
coordination.
• Understanding and applying University-wide policy and audit requirements related to processes
associated with purchasing, accounts payable/receivable, supply, asset management and contractual
arrangements as well as monitoring budgets. Maintaining up-to-date knowledge of University policies
and procedures and providing accurate information.
• Developing and maintaining registers, databases and record management systems, and undertaking
associated filing and archiving duties.
• Managing stakeholder relationships with internal and external customers, acting as a first point of contact
with a high degree of initiative.
• Ensuring the Campus Coordinator and Associate Vice-President are advised and updated on matters
that may impact on the University, Campus and employees.
• As directed by the Campus Coordinator, completing all administrative tasks associated with OHS and
Fire and Safety Audits. Providing additional support to the lockdown and evacuation exercises held at
Melbourne Campus in liaison with the OHS Unit.
• Under the direction and supervision of Campus management, assisting the Facilities Management
Directorate to proactively plan, coordinate and schedule maintenance work as required for the campus.
• Undertaking other relevant duties as directed, consistent with skills, competence and training.
• Contributing to the continuous improvement of systems and processes, organisational performance,
productivity, flexibility and effectiveness in achieving quality outcomes for clients.

PD Version Date: 13 July 2023 Page 1 of 2


Selection Criteria

Knowledge and Education Skills and Experience

Essential Essential
• Proficient in the operation of computers including • Proven ability to organise work, meet deadlines and
details knowledge of business support software resolve problems with minimal supervision and
including word processing, spread-sheeting, coordinate projects where required.
database systems and email and using large • Using excellent communication (oral and written)
corporate information systems. and interpersonal skills including conflict resolution
• Ability to quickly acquire knowledge about policies, and negotiation skills that demonstrate a strong
procedures, programs and requirements. focus on the provision of quality customer service
Desirable and resolving issues at a grassroots level.
• A relevant degree without subsequent relevant • Proven time management and problem-solving
work experience; or an associate diploma and at skills with demonstrated initiative and ability to work
least two years subsequent relevant work cooperatively and collaboratively in a team-based
experience; or an equivalent combination of work environment.
relevant experience and/or education/training. • Working as part of a team, ideally within a
distributed network, and collaborate effectively with
others in a harmonious, constructive and
professional manner.

Critical capabilities Motivational and Job Fit Factors

Achieves results This position would suit someone who gains job
• Thinks outside the box and proactively seeks to satisfaction from:
identify improvements to work processes. • Diversity in the workforce.
Engages and connects • Collaborating and cooperating with other
• Seeks to understand the key priorities of departments to achieve positive business
stakeholders and gain their commitment through outcomes.
consultation and involvement. • Continuously improving and exploring new ways to
Personal drive and integrity do their job successfully.
• Takes the initiative required to meet goals and • Striving to understand and meet customer
progress work. expectations and satisfaction.
Shapes the future • Excelling in situations involving different
cultures/languages and responding well to the
• Understands the contribution of operational actions
ambiguity of unfamiliar approaches.
to the strategic goals.
Communicates with influence • Working within carefully documented policies,
procedures and other rules for doing business.
• Anticipates and identifies others concerns,
expectations and considers implications; factors
into own thinking and argument.

Other job requirements


• Occasional interstate travel to other CQUniversity campuses may be required.
• Occasional requirement to work outside the normal span of hours in line with the requirements of the Enterprise
Agreement.

PD Version Date: 13 July 2023 Page 2 of 2

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