DX-100 Service manual

PRODUCT DESCRIPTION
Provides a general overview and specifications of the product.

Service Manual OPERATING PRINCIPLES

Describes the theory of operations of the product.

TROUBLE SHOOTING
Describes how to troubleshoot the product.

DISASSEMBLY & ASSEMBLY

Describes how to disassemble and assemble the product.


ADJUSTMENT
Describes how to adjust the product.

MAINTENANCE
Describes the lubrication, cleaning, and other maintenance procedures.

APPENDIX
Provides the additional information for reference: service part list, block diagram, etc.

Rev. C SEIJ13002
 General Information

† All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without prior written permission of the company.

† The contents of this manual are subject to change without notice.

† All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, the company would greatly appreciate being informed of them.
† The above not withstanding the company can assume no responsibility for any errors in this manual or the consequences thereof.
Product names used herein are for identification purpose only and may be trademarks or registered trademarks of their respective owners.
The company disclaims any and all rights in those marks.
 Symbols Used in this Manual For Safety Use
Various symbols are used throughout this manual either to provide additional information on a Precautions for the safe use of the machine are described below. Make sure to read and
specific topic or to warn of possible danger present during a procedure or an action. Before using understand them before using.
the machine, make sure to understand the meanings of these symbols.
† Precautions on installation

Type Symbol Descriptions Do not block the ventilation hole of the machine.
W A R N IN G
Otherwise, the internal temperature rises and a fire may result.
WARNING Indicates an operating or maintenance procedure,
W A R N IN G Never cover the machine with a cloth nor install it at a poorly
practice or condition that, if not strictly observed,
ventilated place.
could result in injury or loss of life.
When installing the machine, ensure the prescribed
installation space. (See "6.2 Inspection" (P. 264).)

CAUTION Indicates an operating or maintenance procedure, Avoid installing the machine in a location where there is a
C A U T IO N C A U T IO N
practice, or condition that, if not strictly observed, lot of oil smoke or dust, the machine can easily get wet, or
could result in damage to, or destruction of, the humidity is very high.
equipment. Otherwise, a fire or electric shock may result.

Do not move the machine alone since it is very heavy.

PROHIBITION Indicates a prohibition on the use of the product. Three or more people are required to pack or move the
machine.

Lift the machine in a natural posture.

C A U T IO N
INSTRUCTION Indicates an instruction that you must follow when
using the product.

Lift the machine by holding the specified positions.

CHECK Indicates information required for effective operation Otherwise, you may be injured by the fallen machine or get
C H E C K
POINT P O IN T
or maintenance, additional information on a specific your finger caught when installing the machine.
item, or the expected result of the operation.

When moving the machine, do not tilt it 10 degree or more

ADJUSTMENT Indicates an operating or maintenance procedure, in any directions.
A D J U S T M E N T
REQUIRED R E Q U IR E D practice or condition that is necessary to keep the Otherwise, you may be injured by an accidental fall.
product’s quality.
† Precautions on power supply Make sure to insert the power plug completely.
W A R N IN G
Otherwise, a fire or electric shock may result.
Before disassembling or assembling the machine, turn the
W A R N IN G
power off and disconnect the power cable.
Do not plug multiple power cables into a single outlet.
Otherwise, a fire may result.
Use 230 VAC as the supply voltage.
Otherwise, a fire or electric shock may result.
Make sure to perform grounding work to prevent
accidental short circuit.
Use the accompanying power cable only. Do not use it for Otherwise, a fire or electric shock may result. Perform
any other devices. grounding work with either of the followings:
Otherwise, a fire or electric shock may result. • Plug socket with protective earth contact
• Grounding adapter
When using a grounding adapter, always connect a ground
Do not insert or remove the power plug with wet hands. wire.
Otherwise, an electric shock may result.
When turning on the machine with its cover removed for
operation check, be careful not to touch the current-
carrying parts or hot parts.

Check the power cable of the machine; deformation of the

plug or damage on the surface. If any problem is found,
replace it with a cable of the same model as that attached
to the machine first.

Check that an antivirus software is installed in the

computer used for service support. Keep virus pattern files
updated to the latest version.
† Precautions on handling
Always follow the instructions in this manual such as
C A U T IO N
procedures and tool specifications.
Before performing maintenance for the inside of the
W A R N IN G
machine immediately after the power off, check that all
internal parts are cool enough.
Be careful not to drop any metal object such as a screw or
washer into the machine. If dropped, never turn on the
machine before confirming that all fallen objects are
Do not modify the product for any reason. removed.
C A U T IO N
Before turning on the reassembled machine, check if all
parts and screws are installed and fixed to the positions
where they were, and no cable is caught under a metal
Never use the machine near volatile substances (alcohol, frame.
thinner, etc.) or fire.
Otherwise, a fire or electric shock may result.

Never use a compressed air product containing flammable

gas during repair or maintenance.

Always wear globes during maintenance not to be injured

by a metal part with sharp edges such as a plate in the
machine.

Always wear anti-static wrist straps during maintenance.

The machine must be on a stable flat base to prevent

damage caused by a fall and failure caused by an
abnormal condition.

Never use any parts other than those specified in this

manual for repair or maintenance.
 Revision Status

Revision Date of Issue Description

A 2013.9.9 First release

Revised
„ Chapter 4
•"4.5.3.1Board Name/Function List" (p.102): Caution has been added
•"4.5.8.5Heater Unit" (p.182): Procedure has been revised
„ Chapter 5
B 2013.10.20 •"5.1.2Adjustment Items and the Order by Repaired Part" (p.200): Made change in "Print Head"
„ Chapter 7
•"7.1Service Tool" (p.281): Scanner "Perfection V700 photo" has been added
Scanner "Perfection V750-M Pro" has been added
Scanner "Perfection V750 pro" has been added
Made change in "Release Driven Pulley ASSY Gap Adjustment"
Grease (G-74) has been added.
Revised
„ Chapter 1
•"1.1.2Ver.1 / Ver.2" (p.12): Newly added
•"1.2.1Basic Specifications" (p.12): partially revised
•"1.2.2Electric Specifications" (p.12): partially revised
C 2014.6.6 •"1.3.3.2Supported Papers" (p.16): partially revised
•"1.3.4Printable Area" (p.17): partially revised
•"1.4.2System Requirements" (p.19): partially added
•"1.9.1Accessories" (p.25): partially revised
•"1.9.3Ink Supply Parts" (p.25): partially revised
•"1.9.4Replaced Parts" (p.25): partially added
Revision Date of Issue Description
„ Chapter 4
• “Power Cale Socket”: deleted
•"4.5.1.1Unlocking the CR Unit" (p.92): revised
•"4.5.5.1Roll Unit" (p.126): Reassembly has been added
•"4.5.5.16SMAP Roller" (p.146): Procedure has been added
•"4.5.8.3Left Heater Duct/Right Heater Duct" (p.179): revised
•"4.5.8.5Heater Unit" (p.182): Reassembly has been added
•"4.6Routing the cables and FFCs" (p.192): revised
C 2014.6.6 „ Chapter 5
•"5.1.5Service Program Basic Operations" (p.206): revised
•"5.2.1Counter Reset" (p.208): "Cut count" supported Ver.1 and Ver.2
•"5.2.2Heat Force Parameter Couter Reset" (p.209): Newly added
•"5.4.7Color Calibration Adjustment" (p.231): Adjust name has been changed / partially revised
•"5.5.6Cut position Adjustment" (p.254): revised
•"5.7.1Resistance Check" (p.260): revised
„ Chapter 7
•"7.1Service Tool" (p.281): revised
 8

Contents
Chapter 1 PRODUCT DESCRIPTION Chapter 2 OPERATING PRINCIPLES
1.1 Product Description ........................................................................................... 12 2.1 Printer Mechanism ............................................................................................ 27
1.1.1 Features ................................................................................................... 12 2.1.1 Carriage Mechanism ............................................................................... 27
1.1.2 Ver.1 / Ver.2 ............................................................................................ 12 2.1.2 APG Mechanism ..................................................................................... 27
1.2 Basic Specifications ........................................................................................... 12 2.1.3 Ink Supply Mechanism & Ink System Mechanism ................................. 29
1.2.1 Basic Specifications ................................................................................ 12 2.1.3.1 Ink Supply Mechanism ....................................................................... 29
1.2.2 Electric Specifications ............................................................................. 12 2.1.3.2 Ink System Mechanism ...................................................................... 30
1.2.3 Ink Specifications .................................................................................... 13 2.1.4 Paper Feed Mechanism ........................................................................... 31
1.2.4 General Specifications ............................................................................. 14 2.1.4.1 Paper Feed Sequence .......................................................................... 31
1.3 Printing Specifications ....................................................................................... 15 2.1.4.2 Paper Ejection Sequence .................................................................... 32
1.3.1 Paper Feed Specifications ....................................................................... 15 2.1.5 Valve Mechanism .................................................................................... 33
1.3.2 Paper Handling Specifications ................................................................ 15 2.2 Operation Sequence ........................................................................................... 34
1.3.3 Supported Papers ..................................................................................... 15 2.2.1 Power On Sequence ................................................................................ 34
1.3.3.1 Supported Media ................................................................................ 15 2.2.2 Power Off Sequence ................................................................................ 41
1.3.3.2 Supported Papers ................................................................................ 16
1.3.4 Printable Area .......................................................................................... 17 Chapter 3 TROUBLE SHOOTING
1.4 Software ............................................................................................................. 19
1.4.1 Installing Software .................................................................................. 19 3.1 General Overview .............................................................................................. 44
1.4.2 System Requirements .............................................................................. 19 3.1.1 Preliminary Check ................................................................................... 44
1.5 Interface ............................................................................................................. 19 3.1.2 Diagnosing Failures ................................................................................ 44
1.5.1 USB Interface .......................................................................................... 19 3.2 Diagnosing Failures by the LED Indications .................................................... 45
1.6 Warning Buzzer ................................................................................................. 19 3.3 Troubleshooting by Error Message ................................................................... 47
1.7 Buttons /LED ..................................................................................................... 20 3.3.1 How to Check Error Message ................................................................. 47
1.7.1 Buttons .................................................................................................... 20 3.3.2 Information/Warning/Error ..................................................................... 48
1.7.2 LED ......................................................................................................... 20 3.4 Troubleshooting by Error code .......................................................................... 55
1.8 Dimensions and Main Components ................................................................... 21 3.5 Error and Remedy ............................................................................................. 69
1.8.1 Dimensions and Weight .......................................................................... 21 3.5.1 Troubleshooting Power Supply Problems ............................................... 69
1.8.2 Part Names .............................................................................................. 21 3.5.2 Troubleshooting Communication Abnormality ...................................... 70
1.9 Accessories / Consumables / Ink Supply Parts/ Replaced Parts ........................ 25 3.5.3 Troubleshooting Print Quality Problems ................................................ 70
1.9.1 Accessories .............................................................................................. 25
1.9.2 Consumables ........................................................................................... 25 Chapter 4 DISASSEMBLY & ASSEMBLY
1.9.3 Ink Supply Parts ...................................................................................... 25 4.1 Overview ........................................................................................................... 73
1.9.4 Replaced Parts ......................................................................................... 25 4.1.1 Precautions .............................................................................................. 73
4.1.2 Orientation Definition ............................................................................. 74

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 9

4.1.3 Recommended Tools ............................................................................... 74 4.5.5.8 Paper Width Guide ........................................................................... 138
4.2 Parts Diagram .................................................................................................... 75 4.5.5.9 U Guide ............................................................................................ 138
4.3 Disassembly Flowchart ..................................................................................... 83 4.5.5.10 Middle Paper Guide ....................................................................... 139
4.4 Parts that Cannot be Removed .......................................................................... 91 4.5.5.11 Middle Roller ................................................................................. 140
4.5 Disassembly and Assembly Procedure .............................................................. 92 4.5.5.12 Release Unit ................................................................................... 142
4.5.1 Preparation for Dissembling .................................................................... 92 4.5.5.13 EJ Frame Unit ................................................................................. 143
4.5.1.1 Unlocking the CR Unit ....................................................................... 92 4.5.5.14 Driven Release Holder ................................................................... 144
4.5.1.2 Ink Discharge ..................................................................................... 93 4.5.5.15 Upper Paper Guide Unit ................................................................. 145
4.5.2 Housing ................................................................................................... 93 4.5.5.16 SMAP Roller .................................................................................. 146
4.5.2.1 Top Cover ........................................................................................... 93 4.5.5.17 Upper Platen Unit ........................................................................... 148
4.5.2.2 Trimmed Waste Paper Box ................................................................ 94 4.5.5.18 Lower Platen Unit .......................................................................... 149
4.5.2.3 Left IC Holder Cover ......................................................................... 94 4.5.5.19 Cutter Unit ...................................................................................... 153
4.5.2.4 Right IC Holder Cover ....................................................................... 95 4.5.6 Sensors .................................................................................................. 154
4.5.2.5 Rear Cover .......................................................................................... 95 4.5.6.1 Top Cover Open Sensor ................................................................... 154
4.5.2.6 Upper Cover ....................................................................................... 96 4.5.6.2 PF Encoder Sensor ........................................................................... 155
4.5.2.7 Front Cover ......................................................................................... 96 4.5.6.3 Inlet Paper Edge Sensor ................................................................... 156
4.5.2.8 Rear Frame ......................................................................................... 97 4.5.6.4 Slack Sensor Unit ............................................................................. 157
4.5.2.9 Left Frame .......................................................................................... 98 4.5.6.5 Left IC Holder Cover Open Sensor/
4.5.2.10 Right Frame ...................................................................................... 98 Right IC Holder Cover Open Sensor ............................................. 158
4.5.2.11 Maintenance Cartridge Cover .......................................................... 99 4.5.6.6 Trimmed Waste Paper Box Open Sensor ......................................... 159
4.5.3 Electric Circuit Components ................................................................. 102 4.5.6.7 Rear Cover Open Sensor .................................................................. 160
4.5.3.1 Board Name/Function List ............................................................... 102 4.5.6.8 PE Sensor Unit ................................................................................. 161
4.5.3.2 Main Board ....................................................................................... 103 4.5.6.9 Roll Set Sensor ................................................................................. 162
4.5.3.3 Heater Board ..................................................................................... 105 4.5.6.10 Roll End Sensor .............................................................................. 163
4.5.3.4 Power Supply Board/Power Distribution Board .............................. 107 4.5.7 Ink System Mechanism ......................................................................... 164
4.5.3.5 AID Unit ........................................................................................... 109 4.5.7.1 Ink Tube Joint ................................................................................... 164
4.5.4 Carriage Mechanism ............................................................................. 112 4.5.7.2 Left Ink Cartridge Holder ................................................................. 165
4.5.4.1 Self Sealing Valve ............................................................................ 112 4.5.7.3 Right Ink Cartridge Holder .............................................................. 169
4.5.4.2 Print Head ......................................................................................... 116 4.5.7.4 Decompression Pump Unit ............................................................... 171
4.5.4.3 Head FFC ......................................................................................... 118 4.5.7.5 Capping Unit .................................................................................... 172
4.5.4.4 CR Scale ........................................................................................... 119 4.5.7.6 Left Ink Tube .................................................................................... 176
4.5.4.5 CR Unit/CR Timimg Belt ................................................................. 120 4.5.8 Fan/Heater ............................................................................................. 177
4.5.4.6 APG Unit .......................................................................................... 124 4.5.8.1 Cooling Fan (+5V) ........................................................................... 177
4.5.5 Paper Feed Mechanism ......................................................................... 126 4.5.8.2 Cooling Fan (+24V) ......................................................................... 178
4.5.5.1 Roll Unit ........................................................................................... 126 4.5.8.3 Left Heater Duct/Right Heater Duct ................................................ 179
4.5.5.2 Upper Roll Guide A ......................................................................... 128 4.5.8.4 Left Heater Fan/Right Heater Fan .................................................... 181
4.5.5.3 Upper Roll Guide B .......................................................................... 128 4.5.8.5 Heater Unit ....................................................................................... 182
4.5.5.4 Paper Width Guide Unit ................................................................... 129 4.5.9 Motor ..................................................................................................... 185
4.5.5.5 Roll Width Guide Unit ..................................................................... 129 4.5.9.1 PF Motor .......................................................................................... 185
4.5.5.6 Decurl Roller/Driven Roller (1/2) .................................................... 130 4.5.9.2 CR Motor .......................................................................................... 186
4.5.5.7 Feed Roller (1/2)/Inlet Roller ........................................................... 133 4.5.9.3 Roll Motor ........................................................................................ 188

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 10

4.6 Routing the cables and FFCs ........................................................................... 192 5.4.7 Color Calibration Adjustment ............................................................... 231
4.6.1 Left side ................................................................................................. 192 5.4.7.1 Print a correction chart ..................................................................... 231
4.6.2 Top left view on the rear ....................................................................... 193 5.4.7.2 Correction chart color measurement ................................................ 239
4.6.3 Bottom left view on the rear .................................................................. 193 5.4.7.3 Create correction value ..................................................................... 244
4.6.4 Top view on the rear .............................................................................. 194 5.4.7.4 Retaining sample correction charts .................................................. 245
4.7 Connector Position .......................................................................................... 195 5.4.7.5 Checking the correction value .......................................................... 246
4.7.1 Main Board ............................................................................................ 195 5.4.8 Release Driven Pulley ASSY Gap Adjustment .................................... 247
4.7.2 Heater Board ......................................................................................... 196 5.4.9 CR Scale Gear Position Adjustment ..................................................... 247
4.7.3 Power Supply Board .............................................................................. 197 5.5 Paper Feed Related Adjustment ...................................................................... 248
4.7.4 Power Distribution Board ...................................................................... 197 5.5.1 PG Adjustment (PW Sensor Adjustment) ............................................. 248
5.5.2 Side Position Adjustment (PW Sensor Adjustment) ............................. 249
Chapter 5 ADJUSTMENT 5.5.3 PF Adjustment ....................................................................................... 250
5.5.4 APG Gear Phase Adjustment ................................................................ 251
5.1 General Overview ............................................................................................ 199 5.5.5 PF Belt Tension Adjustment ................................................................. 252
5.1.1 Precautions ............................................................................................ 199 5.5.6 Cut position Adjustment ....................................................................... 254
5.1.2 Adjustment Items and the Order by Repaired Part ............................... 200 5.5.7 Motor Measurement .............................................................................. 255
5.1.3 Description of Adjustments ................................................................... 203 5.6 Ink System Related Adjustment ...................................................................... 256
5.1.4 Adjustment tool ..................................................................................... 206 5.6.1 Initial charge .......................................................................................... 256
5.1.5 Service Program Basic Operations ........................................................ 206 5.6.2 Initial Charge flag setting ...................................................................... 257
5.2 Maintenance .................................................................................................... 208 5.6.3 Ink Flushing / Discharge ....................................................................... 257
5.2.1 Counter Reset ........................................................................................ 208 5.6.3.1 Ink Discharge ................................................................................... 257
5.2.2 Heat Force Parameter Couter Reset ...................................................... 209 5.6.3.2 Ink Flushing / Discharge .................................................................. 258
5.2.3 Nozzle Check Pattern Print ................................................................... 210 5.7 Other adjustments ............................................................................................ 260
5.2.4 Head Cleaning ....................................................................................... 211 5.7.1 Resistance Check .................................................................................. 260
5.2.5 Paper remaining counter Save / Restore ............................................... 211
5.2.6 APG Check ............................................................................................ 212
5.2.7 AID Inspection ...................................................................................... 212
Chapter 6 MAINTENANCE
5.2.8 Sensor Check ......................................................................................... 213 6.1 General Overview ............................................................................................ 264
5.2.9 Error History ......................................................................................... 213 6.2 Inspection ........................................................................................................ 264
5.3 Board Related Adjustments ............................................................................. 214 6.3 Lubrication ...................................................................................................... 264
5.3.1 NVRAM Data Backup / Restore ........................................................... 214
5.3.2 Image Quality Adjustment / Color Calibration Data Backup / Restore 215 Chapter 7 APPENDIX
5.3.3 Serial No. / USB-ID Write .................................................................... 215
5.3.4 NVRAM Initialize ................................................................................. 216 7.1 Service Tool .................................................................................................... 281
5.3.5 FW update ............................................................................................. 217 7.2 Connector Summary ........................................................................................ 282
5.4 Carriage Related Adjustment .......................................................................... 218 7.3 Board Layout Diagram .................................................................................... 283
5.4.1 Head ID Input ........................................................................................ 218 7.4 Board Voltage List .......................................................................................... 287
5.4.2 Head Incline Adjustment ....................................................................... 219
5.4.3 Bi-d Adjustment .................................................................................... 221
5.4.4 PG Adjustment (Mecha) ........................................................................ 222
5.4.5 Image Quality Adjustment .................................................................... 226
5.4.6 Release Carriage Lock .......................................................................... 230

DX100 Service Manual

 CHAPTER

1
PRODUCT DESCRIPTION
 1.1 Product Description 12

1.1 Product Description 1.2 Basic Specifications

1.1.1 Features 1.2.1 Basic Specifications

Table 1-2. Basic Specifications
This product is an inkjet printer for business photo print that supports roll paper. The main
features are; Item Specification
† Compact size printer compatible with the Kiosk terminal Print method On-demand inkjet
† Maximum available paper width: 210 mm (A4)* Printing direction Bi-directional shortest-direction printing
† Maximum available printing length: 1,000 mm Head Number of 180 nozzles × 6 colors
† Automatic roll paper cutting nozzles
† Standard mode / High-speed mode/ High-resolution mode Colors Black, Cyan, Magenta, Yellow, Sky Blue, Pink
† Lower running cost Ink type Aqueous dye
† Options Maximum resolution 720 × 360 dpi, 720 × 720 dpi, 1,440 × 720 dpi
• Eject paper tray Paper width † Ver.1
• Winding Core Unit Minimum: 107 mm (5 inch)
• Paper case Maximum: 203 mm (8 inch)
Note"*": Will be supported by DX100 printer ver.2 according to the evaluation result with † Ver.2
paper samples. Minimum: 102 mm (4 inch)
1.1.2 Ver.1 / Ver.2 Maximum: 210 mm (A4)

This product has Ver.1 and Ver.2. Ver.2 supports High-resolution mode and Cutter increase 1.2.2 Electric Specifications
of durability.
Table 1-3. Electric Specifications
† Discrimination method
Item Specification
It is possible to distinguish by Serial Number of printer.
Rated voltage* 100 VAC / AC 120 VAC / 220 VAC-240 VAC
Table 1-1.
Rated current 3.0 A (AC 100 to 120 V) / 1.5 A (AC 220 to 240 V)
Area Ver.1 Ver.2 note
Input voltage range 90 VAC-110 VAC / 108 VAC-132 VAC / 198 VAC-264 VAC
Universal STD U5GE000001~ U5GE010001~ Ver.2: from ten thousand
Rated frequency 50-60 Hz
China U9FE000001~4 U9FE000005~ -
Input frequency 49.5-60 Hz
range

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 1.2 Basic Specifications 13

Table 1-3. Electric Specifications 1.2.3 Ink Specifications

Item Specification Table 1-4. Ink Specifications
Capacitance 500 VA or less Item Specification
Power consumption 120 W or less Form Exclusive cartridge
Compliance with USA: FCC Part15 Subpart B ClassA (2007) Color 6 colors aqueous dye ink set
regulations Canada: CAN/CSA-CEI/IEC CISPR 22 Class A
Cartridge life 3 years from production date (if unopened)
Europe: EN55022; 2006 Class A,
EN61000-3-2: 2006, Storage Uninstalled (packed) : -20 - 40 °C (within 1 month under 40 °C)
EN61000-3-3: 1995+A1:2001+A2:2005 Installed : -20 - 40 °C (within 1 month under 40 °C)
Australia: AS/NZS CISPR22: 2006, Class A, C-Tick Mark Transporting (packed): -20 - 60 °C (within 1 month under 40 °C,
Newzealand: AS/NZS CISPR22: 2006, Class A within 72 hours under 60 °C)
China: China Compulsory Certificate system Capacity 200 ml

Note "*": Compliant with three standard voltages.

Dimensions 25 mm (W) × 200 mm (D) × 100 mm (H)
Weight Approx. 320 g

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 1.2 Basic Specifications 14

1.2.4 General Specifications Note : Notes on storage after unpacking

• Store the printer in the state in which it was checked after operation. (Make sure the
Table 1-5. General Specifications
Print Head is capped.)
Item Specification • If the print head is not capped while the power is off, carry out the startup check while
Temperature Operating : 10 - 35 °C the ink cartridge is installed, then confirm that the print head is capped, and then carry
out the shutdown check and turn off the power.
Storage (before unpacked) : -20 - 60 °C
(within 120 hours under 60 °C, within • Leave the ink cartridge and the maintenance cartridge attached to the main body of
1 month under 40 °C) the printer.
Storage (after unpacked) : -20 - 40 °C • When storing more than six months, discharge the ink, then remove the ink cartridge
(within 1 month under 40 °C) from the printer, and pack and transport the printer with the maintenance tank
installed.
Humidity Operating : 20 - 80 % (no condensation)
Notes on transportation after unpacking
Storage (before unpacked) : 5 - 85 % (no condensation)
• Remove the ink cartridge from the printer, and pack and transport the printer with a
Storage (after unpacked) : 5 - 85 % (no condensation) new maintenance tank installed.
• When transporting the printer by air, discharge the ink, then remove the ink cartridge
Humidity (%)
from the printer, and pack and transport the printer with a new maintenance tank
installed.
• When transporting the printer, do not fall and tilt it.

Temperature (°C)

Vibration Operating : 0.15 G, 10 - 55 Hz

Storage : 0.5 G, 10 - 55 Hz
Impulsion Operating : Within 1 G, 1 ms
Storage : Within 2 G, 2 ms

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 1.3 Printing Specifications 15

1.3.3 Supported Papers

1.3 Printing Specifications
1.3.3.1 Supported Media
1.3.1 Paper Feed Specifications † Ver.1
Table 1-8. Supported Media
Table 1-6. Paper Feed Specifications
Paper length
Paper Width Type
Item Specification specified values

Carriage method Friction feed Glossy

127 mm (5 inch) 66 m
Line pitch 2.20 μm (1/11520 inch) Luster
Feed speed Maximum 5 inch / sec. Glossy
152 mm (6 inch) 66 m
Luster
1.3.2 Paper Handling Specifications Glossy
203 mm (8 inch) 66 m
Table 1-7. Paper Handling Specifications Luster

Item Specification † Ver.2

Maximum available paper 66 m
length Paper length
Paper Width Type
specified values
Maximum available paper 210 mm (A4)
width Glossy
102 mm (4 inch) 66 m
External dimensions of roll Within 170 mm Luster

Maximum weight 4 kg or less Glossy

127 mm (5 inch) 66 m
Luster
Glossy
152 mm (6 inch) 66 m
Luster
Glossy
203 mm (8 inch) 66 m
Luster
Glossy
210 mm (A4 size) 66 m
Luster
ｘ

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 1.3 Printing Specifications 16

1.3.3.2 Supported Papers

Table 1-9. Supported Papers
Print Size Borderless
Paper width
Size Name Size (Length × Width) Print

89 mm × 127 mm
L-size 127 mm (5 inch) Yes
(3.5 inch × 5 inch)
102 mm × 152 mm
KG 152 mm (6 inch) Yes
(4 inch × 6 inch)
102 mm × 203 mm
102 × 203 mm 203 mm (8 inch) Yes
(4 inch × 8 inch)
127 mm × 178 mm
2L-size 127 mm (5 inch) Yes
(5 inch × 7 inch)
203 mm × 254 mm 203 mm × 254 mm
203 mm (8 inch) Yes
(8 × 10 inch) (8 inch × 10 inch)
203 mm × 305 mm 203 mm × 305 mm
(8 × 12 inch) (8 inch × 12 inch) 203 mm (8 inch) Yes
[Wide]
210 mm × 297 mm
A4 210 mm (A4) Yes
(8.3 inch × 11.7 inch)
User Defined 102 mm × 89 mm (3.5 inch) to
User defined size Yes
(102 × L)* 1,000 mm
User Defined 127 mm × 89 mm (3.5 inch) to
User defined size Yes
(127 × L)* 1,000 mm
User Defined 152 mm × 89 mm (3.5 inch) to
User defined size Yes
(152 × L)* 1,000 mm
User Defined 203 mm × 89 mm (3.5 inch) to
User defined size Yes
(203 × L)* 1,000 mm
User Defined 210 mm × 89 mm (3.5 inch) to
User defined size Yes
(210 × L)* 1,000 mm

Note "*": setting unit: 0.1 mm

DX100 Service Manual

 1.3 Printing Specifications 17

1.3.4 Printable Area „ Borderless Printing Mode

„ Bordered Printing Mode

Preceding Page
Auto Cut
position
Auto Cut Preceding Page b
position Auto Cut a
b position
Auto Cut
position
a

Print Length
Printing Area

Paper Feed
Print Length
Printing Area

Paper Feed
Auto Cut
position a
Auto Cut
position
Auto Cut a
position
Subsequent Page
Auto Cut
position
Subsequent Page
c Paper Width c

Wasted Area
Paper Width
c c
Figure 1-2. Borderless Printing Mode

Figure 1-1. Bordered Printing Mode

† Ver.1

Symbol Item Value

Symbol Item Value
Print Top Wasted Amount 1.7 mm
Print Top 0 mm a
a Print Bottom Wasted Amount 1.7 mm
Print Bottom 0 mm
b Print Top Cut Off Amount 5 mm
b Cut Off Amount 5 mm
Side Wasted Amount (Home) 1.7 mm
Side (Home) 0 mm c
c Side Wasted Amount (Full) 1.7 mm
Side (Full) 0 mm

DX100 Service Manual

 1.3 Printing Specifications 18

† Ver.2

Symbol Item Value

Print Top Wasted Amount † Standard: 1.7 mm
† Small: 0.84 mm
† Smaller: 0.42 mm
a
Print Bottom Wasted Amount † Standard: 1.7 mm
† Small: 0.84 mm
† Smaller: 0.42 mm

b Print Top Cut Off Amount 5 mm

Side Wasted Amount (Home) † Standard: 1.7 mm
† Small: 0.84 mm
† Smaller: 0.42 mm
c
Side Wasted Amount (Full) † Standard: 1.7 mm
† Small: 0.84 mm
† Smaller: 0.42 mm

DX100 Service Manual

 1.4 Software 19

1.4 Software 1.5 Interface

1.4.1 Installing Software 1.5.1 USB Interface

Softwares to be installed on PC are shown in the table below. Table 1-11. USB Interface
• Printer driver Item Specification
• Maintenance tool
Compatible standards Universal Serial Bus Specifications Revision 2.0
• PSM SDK
Transfer rate 480 Mbps (High Speed Mode)
• PIC SDK
Compatible connector USB Series B
• Log tool
• Installer

1.4.2 System Requirements 1.6 Warning Buzzer

Table 1-10. System Requirement specifications
This buzzer notifies the user of the occurrence of a printer error. The buzzer can be set to
OS System requirements specification*2 ON/OFF.
† Windows XP Professional SP3 (32bit) CPU: Depends on the supported
† Windows 7 SP1 Professional / Ultimate applications
(32bit / 64bit) Memory: 1GB or more *4
† Windows 8 Pro (32bit / 64bit) *1 HDD: 32GB or more of free space *3
† Windows 8.1 Pro (32bit / 64bit) *1*4 Image resolution: 800 × 600 or more
Mac OS X CPU: Depends on the supported
† Ver.1 applications
v10.5 / v10.6 / v10.7 / v10.8 Memory: 1GB or more *4
† Ver.2 HDD: 32GB or more of free space *3
v10.5 / v10.6 / v10.7 / v10.8 / v10.9 Image resolution: 800 × 600 or more

Note "*1": Desktop UI environment only

"*2": When 4 printers are connected
"*3": Only the built-in HDD can be used to install the software. HDD capacity includes
installed files and work area in operation.
"*4": The capacity required for the DX100 software operation.

DX100 Service Manual

 1.7 Buttons /LED 20

1.7.2 LED
1.7 Buttons /LED
LED names and indicator descriptions are shown below.

Table 1-13. LED

No. Name Color Status Description
ON Standby mode
Printer is operating
Flashing (Printing/Initialization/
(1) Blue
Performing maintenance).
• Power off
OFF
• Being stopped due to a error
• Normal error
• Recovery operation is being
(2) Orange ON
performed
• Printer system error
ON No paper on the Roll Unit
(3) Orange
Flashing Paper jam on the Roll Unit

Printing cannot be performed because

there is not enough free space in the
(4) Orange ON maintenance cartridge, or an error has
occurred because the maintenance
cartridge was not recognized correctly.
(5) Ink (Yellow) Orange ON No ink error on the corresponding ink
cartridge
(6) Ink (Sky Blue) Orange ON
(7) Ink (Cyan) Orange ON
Figure 1-3. Buttons /LEDs
(8) Ink (Pink) Orange ON
1.7.1 Buttons
(9) Ink (Black) Orange ON
Table 1-12. Buttons (10) Ink (Magenta) Orange ON
No. Name Function Paper has been inserted into the Roll
ON
A Power switch Turns the printer on/off. (11) Paper Blue Unit correctly.
OFF Paper has not been loaded.
--- All LEDs --- Flashing Fatal error

DX100 Service Manual

 1.8 Dimensions and Main Components 21

1.8.2 Part Names

1.8 Dimensions and Main Components
† Front

1.8.1 Dimensions and Weight

354 mm
Figure 1-5. Part Names (Front 1)
Table 1-15. Part Names (Front 1)
No. Name
(1) Top cover

460 mm 430 mm (2) Status display LED

(3) Power switch
(4) Ink LED
(5) Cartridge cover (left)
(6) Scrap paper box
Figure 1-4. Printer Dimensions
(7) Tray/Large tray (optional)
Table 1-14. Dimensions and Weight.
(8) Cartridge cover (right)
Dimensions
Weight
Width (W) Depth (D) Height (H)
Approx. 23 kg
460 mm 430 mm 354 mm
(printer only)

DX100 Service Manual

 1.8 Dimensions and Main Components 22

† Rear

Figure 1-7. Part Names (Rear 1)

Table 1-17. Part Names (Rear 1)
No. Name
Figure 1-6. Part Names (Front 2) (1) Exhaust vent
Table 1-16. Part Names (Front 2) (2) AC inlet
No. Name
(3) USB port
(9) Ink cartridges
(4) Airflow vent
(10) Roll unit
(5) Lock lever
(11) Maintenance Cartridge
(6) Rear cover

DX100 Service Manual

 1.8 Dimensions and Main Components 23

† Feeding Unit † Inner

Figure 1-9. Part Names (Inner)

Table 1-19. Part Names (Inner)
No. Name
Figure 1-8. Part Names (Feeding Unit) (1) Print head unit
Table 1-18. Part Names (Feeding Unit)
No. Name
(1) Inner edge guide
(2) Spindle Unit
(3) Handle
(4) Front edge guide
(5) Paper LED
(6) Paper slot

DX100 Service Manual

 1.8 Dimensions and Main Components 24

† Spindle Unit

Figure 1-10. Part Names (Spindle Unit)

Table 1-20. Part Names (Spindle Unit)
No. Name
(1) Flange

DX100 Service Manual

 1.9 Accessories / Consumables / Ink Supply Parts/ Replaced Parts 25

1.9.3 Ink Supply Parts

1.9 Accessories / Consumables / Ink Supply Parts/ Replaced Parts
The life of the following parts is controlled. There is no need to replace them until their life is
reached. The near end warning goes off when 90% or more of the life is reached, and the
1.9.1 Accessories service call error goes off when their life is reached, and then the operation of the printer is
stopped.
Table 1-21. Accessories
Table 1-23. Ink supply replaced parts
Name Quantity
Name Management Value Service Life Value
Spindle Unit 1
Supply Ink Tube Pass number of driving CR 2,500,000 passes*
Maintenance cartridge (already attached to printer) 1 Unit
Software / manual (instruction guide) 1 Ink Supply Passage Unit Supplying suction operation 120 hours*
Power cable* 1 Ink Supply Decompression Unit Pump operation time 120 hours*
Ink Suction Pump Pump suction operation 54,000 rotations*
Note "*": If there are legal regulations for customs clearance, the specifications of the included
item may differ. Note "*": 100,000 prints or more.

1.9.2 Consumables 1.9.4 Replaced Parts

Table 1-22. Consumables Replacement parts should be replaced using the time when the counter reached the specified
Name Type value as a guide.

Ink Cartridge Black C13T781100 Table 1-24. Replaced Parts

Cyan C13T781200 Part Name Management Value Product life as a guide*

Magenta C13T781300 Cutter Unit Number of cut † Ver.1

100,000 cuts
Yellow C13T781400
† Ver.2
Sky Blue C13T781500 200,000 cuts
Pink C13T781600
Note "*": • When cutting papers of 152 mm (6 inch) in width (standard paper).
Maintenance Cartridge C13T619500 • The following specifications of the Cutter Unit have been changed
for DX100 printer ver.2 and later.
• Has changed from a periodic replacement part to one of the life parts.
• Firmware has been changed.

DX100 Service Manual

 CHAPTER

2
OPERATING PRINCIPLES
 2.1 Printer Mechanism 27

2.1.2 APG Mechanism

2.1 Printer Mechanism
The APG mechanism is driven by the APG motor to change the platen gap (PG)
automatically within the five presettings.
2.1.1 Carriage Mechanism
The APG motor and APG position sensor drive the PG cam to automatically adjust the PG
The carriage mechanism operates the CR Unit including the Print Head properly. amount according to the use. The drive force of the APG motor is transmitted to the four PG
cams of the carriage main shaft and carriage sub shaft through the gears of the APG Unit.
The mechanism components include the Print Head, CR Motor, CR Timing Belt, CR This sequence of actions adjusts the distance between the Print Head and the platen.
encoder sensor, CR Scale, etc.
The CR Unit is driven by the CR Motor and moves along the carriage main shaft and
carriage sub shaft. Then, it stops at the print start position detected by the PW sensor. CR Release flag APG Unit
Encoder Sensor, which is included in the unit, detects the position of the CR Unit by reading APG motor
the pattern of the CR Scale.
PG cams

Print Head
APG position sensor
CR encoder sensor Carriage main shaft
PW sensor
Driven Release Holder
CR Motor Carriage sub shaft

CR Scale
CR Unit
CR Timing Belt

Carriage main
shaft

Upper Paper
Guide Unit

CR Unit Carriage sub shaft

Paper Feed PG cam

PG cam
Figure 2-1. Configuration of Carriage Mechanism
Figure 2-2. APG mechanism (1)

DX100 Service Manual

 2.1 Printer Mechanism 28

The drive force of the APG motor is also transmitted to the Driven Release Holder through
the gears of the APG Unit, and move the Upper Paper Guide Unit up and down according to
the release flags of the Driven Release Holder. This sequence of actions adjusts the distance
between the Upper Paper Guide Unit and SMAP roller.
The platen gap setting is controlled by the APG position sensor and the APG flag. The APG
position sensor reads the rotation of the APG flags, and judges whether or not the PG is set in
the predetermined PG position.

Release flag Driven release holder

APG flag Upper Paper
Guide Unit

APG position
sensor

SMAP Roller
Driven Release Holder

Upper Paper Guide Unit

Figure 2-3. APG mechanism (2)

DX100 Service Manual

 2.1 Printer Mechanism 29

2.1.3 Ink Supply Mechanism & Ink System Mechanism

Ink Passage Pump
(Ink Cartridge Holder)
2.1.3.1 Ink Supply Mechanism
The ink supply mechanism components include the Decompression Pump Unit, Ink Passage Ink tube
Pumps, Ink Tube, etc. The function of each component is as follows:
„ Decompression Pump Unit Ink tube

Suctions air in the ink supply mechanism to reduce the pressure. Self Sealing Valve (p33)
„ Ink Passage Pump (Ink Cartridge Holder) Decompression
Suctions ink in the Ink Cartridge to supply it to the Head Unit via the Ink Tube. Pump Unit

Ink Passage Pump

(Ink Cartridge
Holder)

Figure 2-4. Configuration of Ink Supply Mechanism

DX100 Service Manual

 2.1 Printer Mechanism 30

2.1.3.2 Ink System Mechanism

The ink system mechanism (Capping Unit) keeps the printer in a favorable condition for
proper ink shooting of the Print Head. Each mechanism behaves as follows:
„ Capping Mechanism
Prevents the Print Head from drying by capping it while printing is
stopped. AID Unit
„ Pump Mechanism
Suctions ink for charging ink or cleaning.
„ Cleaner Mechanism Capping Unit
Removes solidified ink, dust, and dirt near the nozzle (Wiping).
„ Maintenance Cartridge
Pump
Stores ink drained from the pump mechanism. Mechanism
„ AID Unit
Detects clogging of the Print Head automatically.

Cleaner Mechanism

Capping Mechanism

Maintenance
Cartridge

Figure 2-5. Configuration of Ink System Mechanism

DX100 Service Manual

 2.1 Printer Mechanism 31

2.1.4 Paper Feed Mechanism The drive force of the PF Motor

is transmitted to the Inlet Roller. To Mechanism Unit
2.1.4.1 Paper Feed Sequence (See Figure 2-7) (See Figure 2-7)
Paper feed sequence is explained below. (See Figure 2-6, Figure 2-7)
Inlet Paper Edge
1. Set a roll paper to the Roll Unit. Sensor

2. The Roll Set Sensor detects the paper. (If the roll paper runs out while being fed, Inlet Roller
the Roll End Sensor detects the end of paper.)
Roll paper
3. By the driver force from the ROLL motor and PF Motor (Figure 2-7), the Feed
Roller 1/2 and Inlet Roller rotate and feed roll paper. At this point, the Decurl
Roller warps the roll paper to eliminate the curl of paper.
4. Paper feeding stops when the leading edge of roll paper is detected by the Inlet
Paper Edge Sensor.
5. The Upper Paper Guide Unit operated by the APG Unit nips the roll paper.
(Refer to 2.1.2 APG Mechanism (p27))
6. If the status of the Slack Sensor is “not shaded”, the ROLL motor rotates and
warps the roll paper.

Roll End Sensor Feed Roller 2 ROLL Motor

Decurl Roller Feed Roller 1
Roll Set Sensor Slack Sensor

Figure 2-6. Paper Feed Mechanism (1)

DX100 Service Manual

 2.1 Printer Mechanism 32

7. By the drive force from the PF Motor, the SMAP Roller, Middle Roller and Inlet 2.1.4.2 Paper Ejection Sequence
Roller (Figure 2-6) rotate and feed paper up to near the Cutter Unit (In this time,
the PE Sensor Unit detects the roll paper). Printed paper is fed by the Front heater roller and Rear heater roller to the front of the printer.
Meanwhile, the Heater Unit dries the printed paper, and then the Cutter Unit cuts the paper to
8. After the first paper feed, the Cutter Unit cuts the paper at the specified cut size. Then, the paper is ejected on the eject paper tray.
position.
9. The CR Unit operates and the PW sensor detects the left and right edges of the
paper. Heater Unit

10. The ROLL motor rotates and eliminates the slack on the roll paper (Figure 2-6).
11. By the drive force from the ROLL motor and PF Motor, the Feed Roller 1/2 and
Inlet Roller rotate and feed paper up to the print start position (Figure 2-6). Roll paper

CR Unit PE Sensor Unit Cutter Unit

SMAP Roller
Cutter Unit
Middle Roller

Eject paper tray

Front heater roller Rear heater roller

Roll paper

The drive force of the PF

Motor is transmitted to the
Inlet Roller. (See Figure 2-6) To Roll Unit
(See Figure 2-6)

PF Motor Figure 2-8. Configuration of Paper Ejection Path

Figure 2-7. Paper Feed Mechanism (2)

DX100 Service Manual

 2.1 Printer Mechanism 33

2.1.5 Valve Mechanism

Print Head
Self-sealing valves work as a sub tank to compensate temporary ink supply shortage to keep
Diaphragm
the pressure constant in off-carriage type printers. For off-carriage type printers, some colors
of ink tends to be excessively consumed temporarily, which may sometimes cause dot
missing or similar trouble. Self-sealing valves help to prevent such situations and maintain
the print quality.
Pressure
When the ink in the Self Sealing Valve is supplied to the print head, the pressure in the plate
Valve
pressure chamber declines and the pressure plate and diaphragm moves the valve rod to the chamber
valve chamber. Then the ink path from the ink tube and the Self Sealing Valve opens and ink
is supplied to the pressure chamber. If the pressure chamber is filled with ink, the valve rod is
moved to the valve chamber and closes the ink path from the ink tube.
Ink path
Valve rod

Pressure
Valve lever is opened chamber Valve lever is closed

Valve rod

Ink path

Print Head

Figure 2-9. Valve mechanism

DX100 Service Manual

 2.2 Operation Sequence 34

2.2 Operation Sequence

The following shows the operation sequences of power on/off of the printer.

2.2.1 Power On Sequence

Start

Mechanism origin detection flag: CSIC power on sequence

reset

Sensor system & Power system Waste ink cartridge CSIC power
(42V) ON on sequence

Checks if tube durability

maintenance counter is within the Waste ink Cartridge check
threshold value range.
Yes No
Checks if suction pump durability Checks if an error occurs during
maintenance counter is within the Fatal error CSIC power on sequence/waste ink
threshold value range. power on sequence/ maintenance
Yes cartridge check.
No
Checks if decompression pump Yes
durability maintenance counter is Fatal error
within the threshold value range.
Checks if ink cartridges are
Yes No installed.
No
Checks ifYes
passage pump durability
maintenance counter is within the Fatal error
threshold value range.
No Yes Ink cartridge replacement
Yes
No
Obtains the temperature from Head Checks if choke sucking set flag is • Maintenence Cartridge no error
Fatal error
thermistor and saves the value set. • CSIC error
• Ink end error
A-1 Yes • Waste ink over error

Check if all exterior covers are No

closed. Sucking supply
No A’ (Middle speed mode)
Yes A-1

Heater temperature: KM-1 Choke sucking flag: reset

A-3

Figure 2-10. Power On Sequence (1)

DX100 Service Manual
 2.2 Operation Sequence 35

A’
A-3

Check if initial charge counter is 0. Pump motor rotation: CCW

Yes A-4 No

Check if Jig mode. Cap set flag: reset

No A-4 Yes A-2

Sucking supply Pump motor rotation: CCW

(Middle speed mode)

Detection of ILS Pump motor rotation: CCW

Replace flag 2: reset Pump motor rotation: CW

Detection of ink cartridge Increments suction pump counter

and suction pump counter 2
A-4

Detection of waste ink Cartridge Pump engagement flag: reset

CR lock set flag: reset

Yes Cap status: open

Check if an error occurs during ink •・ Waste
廃液オーバーエ ラー
ink over error B
or wasted ink detecting. ・• Ink
イ ンend
クエ ン ド エ ラー
error
・• 23H エラー
23H error
No ・• 25H エラー
25H error

Checks if Cap set flag is set.

Yes A-2 No

Figure 2-11. Power On Sequence (2)

DX100 Service Manual

 2.2 Operation Sequence 36

B
B-1

Checks APG flag current position

Check if cutter home sensor is
shaded. PF motor stop
Yes B-2
Yes B-6 No
Controls the drive for position 5.
Cutter motor rotation: CW Check if roll version flag is 0.
No
Checks if it ends with APG flag Yes
unchanged.
Check if cutter home sensor is
Roll motor rotation (4412 EP) Check if roll version flag: 1
Yes No shaded.
Yes
Checks APG position sensor output Checks if position 5 has been Yes B-6 Yes B-6 No
is high or low. reached.
Yes B-2 No
High B-3 Cutter motor rotation: CCW Roll motor rotation (5239 EP)
B-3
Low

Configures position 5. Checks if the loop is the second try. • Checks if it has stopped after travelling B-7
the maximum operating distance.
• Checks if Motor error occurs. Yes
B-4 Yes B-1 No B-7 B-6
No

Controls the drive for position 1. Error Cutter home positioning setting Mechanical error Roll motor rotation: CCW Roll motor rotation (5576 EP)

Checks if it ends with APG flag • Checks if Print start position reached • Checks if it has stopped after travelling B-7
unchanged. flag is 1. the maximum operating distance.
Yes • Check if PE sensor detected the paper. • Checks if Motor error occurs.
Yes
No No
Checks if position 1 has been
Checks if position 1 has been Configures position 5 again. APG position: PG+ Paper jam error
reached.
No
No B-4 No Yes

Checks if Print start position Checks if Print start position

Configures position 1. Error Roll paper feed flag: 0
reached flag is 0. reached flag is 0.

B-5

C-1 C
Controls the drive for position 2. Roll motor rotation: CCW

Checks if position 2 has been

PF motor rotation: CCW
reached.

Yes B-5 No

Configures position 2. Roll motor rotation: CCW

Figure 2-12. Power On Sequence (3)

DX100 Service Manual
 2.2 Operation Sequence 37

C
C-1

Check if PE sensor detected the PF synchronized normal rotation

paper?
Yes
No C-6

Mechanism accumulated cut counter

N: 0 Checks if the sensor is designated. CUT = CUT+1
No
C-2 Yes

Check if “N” is greater than 3. Roll motor rotation: CW Runs PF correction feed. Cutter motor rotation: CCW
Yes
No C-3
C-5
Current position: CR origin CR error Checks if roll paper slack detection Mechanism accumulated cut counter
is OFF. CUT = CUT+1
Yes
No
N=N+1 Checks if sensor condition trigger Clears the leading edge (value) of
Roll paper slacking
is satisfied. paper

C-4
Yes No
CR motor rotation: CCW Checks if motor revolution is the C-3 Checks if Print start position
specified value or more after the reached flag is 0.
sensor changes.
Yes No
• Checks if it detects the point as far
C-4
as it should go.
PF motor stop Roll motor rotation: CCW
• Checks if CCW judgment value is
equal to or greater than the
threshold value. C-5
No
Yes
Photo length counter = Photo
PF motor rotation: CCW
length counter + C
CR origin setting CR lock reset (C: specified moved distance)

C-2
Move to origin position Check if cutter home sensor is on. Roll motor rotation: CCW

Yes No

CR lock set Cutter motor rotation: CW Fatal error PF motor stop

D’
CR motor rotation: CW

Figure 2-13. Power On Sequence (4)

DX100 Service Manual

 2.2 Operation Sequence 38

D D’

• Checks if it detects the point as far

as it should go. CR lock set
• Checks if CCW judgment value is equal Check if roll version flag is 0.
to or greater than the threshold value. No No
D-6
Yes

Moves to the origin. CR lock reset ACL counter: reset Check if roll version flag is 1.

Yes Yes D-4 No

Check if head thermistor is C-2
Tube sucking flag: reset Roll motor rotation (4412 EP) Roll motor rotation (5239 EP)
5 °C or less.
No
Yes D-1
D-5
Checks if power saving mode time Checks if power saving mode time CL counter KK: 1
over flag is 0. over flag is 1.
D-5 D-4
Yes D-6 No
D-1 After ink end is detected, ink
n: 0 Roll motor rotation: CCW Roll motor rotation (5576 EP)
consumption counter is 0.

• Checks if it has stopped after travelling D-5

CR lock reset Resets ink status of each color. the maximum operating distance.
• Checks if Motor error occurs.
Yes
D-3 No

CR motor rotation: CCW Resets AID detection disabled APG position: PG+ Paper jam error
flag.

CR motor rotation: CW AID communication inspection Roll paper feed flag: 0

C-6
n=n+1 Check if an error occurred.
Yes
No

Obtains the temperature from AID communication error

Check if “n” is greater than 2.
Head thermistor
No
Yes
D-3 E
CR home return

Figure 2-14. Power On Sequence (5)

DX100 Service Manual

 2.2 Operation Sequence 39

Checks if RE (roll paper end Check if roll paper replacement

治具モー
Check if Jigドmode.
か? detection) sensor is on. flag is 0.
Yes
Yes No Yes No

Ink consumption counter C: 0 Roll motor rotation: CCW PF motor rotation: CW Check if initial cut counter is PF synchronized normal rotation
greater than 43,200 sec.

No
• After evaporation, waste ink
Check if initial charge counter is 0. protection counter A is 0. PF motor rotation: CCW Roll motor rotation: CW Detects roll paper width.
• Waste ink counter SA is 0.

E-1
No

Initial charge Roll motor rotation: CCW PF motor stop Initial cut

E-2
Check if an error occurred. PF motor stop Roll paper replacement flag: 0

Yes
E-1 No E-2 No
Yes
F-4
Checks if specified cleaning • Waste ink over
• CSIC error Checks if it is called by print start.
conditions are met.
• Ink end No
Yes No Yes
No
Yes
Before processing job, cleaning Set the cleaning parameters given. Moves to the specified APG Move to the APG position PG+ PF synchronized normal rotation PF synchronized normal rotation
flag is set. position.
E-1 E-3
F F-1
E-3
Check if roll set sensor detected Cleaning Skew correction sequence
the paper.

Yes F-3 No

Roll paper replacement flag: 1 Check if an error occurred.

Yes E-1 No

Checks if the leading edge of paper • Waste ink over

is at the start of feeding position. • CSIC error
• Ink end
No F-2 Yes

Figure 2-15. Power On Sequence (6)

DX100 Service Manual

 2.2 Operation Sequence 40

Initial cut

F-1

CR lock reset

Adjusts PW sensor sensitivity

CR motor rotation

Detects paper end (Home side).

F-4

Moves to the print start position.

F-2

Roll paper feed flag: 1

F-3

Resets initial cut counter and

restarts.

Counts up power ON/OFF

counter.

Mechanism origin detection flag:

set

Figure 2-16. Power On Sequence (7)

DX100 Service Manual

 2.2 Operation Sequence 41

2.2.2 Power Off Sequence

Start

Check if mechanical error Check if roll version flag is 0. Check if printing flag is set. During printing, Power OFF flag is
occurred. 1.
Yes A-3 No Yes No Yes A-4 No A-4

Check if exterior covers are During printing, Power OFF flag is • PF motor stop
Roll motor rotation (4412 EP) Check if roll version flag is 1. • Roll motor stop
opened. 1.
• CR motor stop
Yes A-3 No Yes A-1 No • APG motor stop
• Cutter motor stop
Heater stop Commands after final path
Roll motor rotation (5239 EP)
cancels all of them.
A-3

A-2
Check if status is operating. Refreshes frame length
Yes A-2 A-1
No

Move to the APG position PG+ Check if power off flag is 1 during Final cut line during feeding: 1
Roll motor rotation: CCW Roll motor rotation (5576 EP)
printing.

Yes A-5 No
• Checks if it has stopped after travelling
Checks if Print start position During printing, Power OFF flag A-2
the maximum operating distance. Calculates Final cut line
reached flag is 0. is 1. • Checks if Motor error occurs.
Yes
No

Roll motor rotation: CCW Cuts paper. (Top end cut position
Cancels printing. APG position: PG+ Paper jam error
or normal cut position)

PF motor rotation: CCW Finishes printing. Roll paper feed flag: 0 Eject paper process

A-3

During printing, Power OFF flag Checks if cleaning in operation Changes heater temperature settings.
Roll motor rotation: CCW
is 0. flag is set. KM-1
Yes
A-5 No

• PF motor stop B
PF Motor stop • Roll motor stop Cleaning forced termination Heater temperature: KM-1
• CR motor stop
• APG motor stop
• Cutter motor stop B-1

A-3

Figure 2-17. Power Off Sequence (1)

DX100 Service Manual

 2.2 Operation Sequence 42

Checks if Cap is applied when the

printer starts.
No
Yes B-1

Checks if RTC undetermined flag is

set. Pause operation

Yes B-2 No
B-1
Power off time: RTC

B-2

Sensor system & Power system

(42V) OFF

Figure 2-18. Power Off Sequence (2)

DX100 Service Manual

 CHAPTER

3
TROUBLE SHOOTING
 3.1General Overview 44

3.1.2 Diagnosing Failures

3.1 General Overview
† Diagnosing failures by the LED indications
This chapter explains the basic procedure for analyzing and troubleshooting problems on the When diagnosing failures from the lighting or flashing patterns of the LEDs on the printer,
printer quickly and efficiently. see “3.2 Diagnosing Failures by the LED Indications” (p45).

3.1.1 Preliminary Check † Diagnosing failures based on error message

When diagnosing failures from messages displayed in the printer window, see
Make sure to verify or perform the following items whenever servicing the “3.3 Troubleshooting by Error Message” (p47).
printer. † Diagnosing failures based on the error code
Table 3-1. Preliminary Check List When diagnosing failures from the lighting error code, see “3.4 Troubleshooting by Error
code” (p55).
No. Check Item
† Diagnosing Failures by Fault Symptoms
There is no foreign material which interferes with proper operation of the
1 When diagnosing failures by fault symptoms, see “3.5 Error and Remedy” (p69). In this
printer.
section, the procedures for solving the following problems are described.
2 Both outside and inside of the printer are free from significant dirt.
„ “3.5.1 Troubleshooting Power Supply Problems” (p69)
3 None of the parts or components of the printer is missing, chipped or damaged. „ “3.5.3 Troubleshooting Print Quality Problems” (p70)
All of the harnesses are free from damages and their connectors are connected
4
properly (straight in the correct direction) to their connectors.
The cams and gears in the printer mechanism are engaged correctly showing no signs
5
of wear.

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 3.2Diagnosing Failures by the LED Indications 45

3.2 Diagnosing Failures by the LED Indications

C H E C K For the meaning of each LED indication, see “1.7 Buttons /

P O IN T LED” (p20).

On: LED stays ON, Off : LED stays OFF, ★ : LED flashes, ---: LED keeps the current status

LED
Error Remedy
(Blue) (Orange) Ink (Orange) (Orange) (Orange) Paper (Blue)*4 Buzzer*2
Paper jam error 1. Remove paper inside of the Roll Unit
Off On --- --- ★ *4 Intermittent*3
2. Reset the roll paper on the Roll Unit.
Paper end error Off On --- --- On Off Intermittent*3 Install a new roll paper as Roll Unit .
No paper error Off On --- --- On Off Intermittent*3 Set specified roll paper as Roll Unit .
Paper loading problem error Off On --- --- ★ On Intermittent*3 Reset the roll paper on the Roll Unit.

Paper size error Off On --- --- ★ On Intermittent*3 Set specified roll paper.

Skew error Off On --- --- ★ --- Intermittent*3 Remove paper and insert it again.

Ink end error Replace the corresponding color’s Ink Cartridge with a new
Off On On*1 --- --- --- Intermittent*3
one.
Ink cartridge not installed Replace the corresponding color’s Ink Cartridge with a new
Off On On*1 --- --- --- Intermittent*3
error one.
Ink cartridge CSIC Read/ 1. Reset the corresponding color’s Ink Cartridge.
Write error 2. Replace the corresponding color’s Ink Cartridge with a
new one.
Off On On*1 --- --- --- Intermittent*3 3. Connect the FFC that connects the Ink Cartridge Holder
and the Main Board again.
4. Replace the Ink Cartridge Holder with a new one. (P.
165, P. 169)

Ink cartridge low level error Off On On*1 --- --- --- Intermittent*3 Replace the Ink Cartridge with a new one.
Cover open error (standby) „ Close the exterior covers.
Off On --- --- --- --- 1 second
„ Replace the exterior cover sensor.
Cover open error „ Close the exterior covers.
Off On --- --- --- --- 1 second
(operation) „ Replace the exterior cover sensor.

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 3.2Diagnosing Failures by the LED Indications 46

LED
Error Remedy
(Blue) (Orange) Ink (Orange) (Orange) (Orange) Paper (Blue)*4 Buzzer*2
Maintenance cartridge end Replace the Maintenance Cartridge with a new one.
Off On --- On --- --- Intermittent*3
error
Maintenance cartridge not 1. Replace the Maintenance Cartridge with a new one.
installed error Off On --- On --- --- Intermittent*3 2. Replace the Maintenance Cartridge Cover with a new
one. (P. 99)

Maintenance cartridge 1. Replace the Maintenance Cartridge with a new one.

CSIC Read/Write error Off On --- On --- --- Intermittent*3 2. Replace the Maintenance Cartridge Cover with a new
one. (P. 99)

Maintenance cartridge low Replace the Maintenance Cartridge with a new one.
Off On --- On --- --- Intermittent*3
level error
Cut waste error Off On --- --- --- --- Intermittent*3 Remove the scraps from the Trimmed Waste Paper Box.
AID nozzle clogging 1. Check the connection between the AID Unit and the
detection error AID cap and also check its conduction. (P. 260)
Off On --- --- --- --- Intermittent*3
2. Replace the AID Unit if the problem is not solved. (P.
109)

Fatal error 1. Identify the error code “3.4 Troubleshooting by Error

code” (p55).
★ ★ ★ ★ ★ ★ Continuous
2. Perform the remedy corresponding to the identified
error.

Note "*1": The corresponding ink cartridge’s LED will be light.

"*2": The buzzer can be set to ON/OFF by user setting.
"*3": • Repeats turning On for 1 second and Off for 1 second.
• Keeps beeping until either cancelling the error starts or the paper set button is pressed.
"*4": Lights up when paper is loaded.

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 3.3Troubleshooting by Error Message 47

3.3 Troubleshooting by Error Message

3.3.1 How to Check Error Message

1. Start the Printer Driver.
2. Click [Property].
3. Click [Display Printer Status].
4. Printer window appears.

Error Message

Displays remedies that

users correspond
Error No.

Figure 3-1. Error Screen (Printer window)

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 3.3Troubleshooting by Error Message 48

3.3.2 Information/Warning/Error
Table 3-2. Information
Error
Name Message Cause (Status) Remedy
ID

Trimmed Waste Paper Box full Check the Trimmed Waste Paper Box. Trimmed Waste Paper Box Usage became full. Remove the scraps from the Trimmed Waste Paper
I-1311
Empty the box if it is full. Box.

Ink Tube life near end (Notice) It is nearly time to replace parts. The replacement time of Ink Tube is near. 1. Replace the Ink Tube with a new one. (P. 112,
• Ink Supply Tube P. 176, P. 169)
I-2101
Contact a technical representative. 2. Reset the counter of the Ink Tube. (P. 208)
You cannot print if parts have reached the end of their service life.
Decompression Pump Unit life near It is nearly time to replace parts. The replacement time of Decompression Pump 1. Replace the Decompression Pump Unit.
end (Notice) • Ink Supply Decompression Pump Unit. (P. 171)
I-2102
Contact a technical representative. 2. Reset the counter of the I Decompression Pump
You cannot print if parts have reached the end of their service life. Unit. (P. 208)

Passage Pump maintenance near end It is nearly time to replace parts. The replacement time of Ink Passage Pump Unit. 1. Replace the Ink Cartridge Holder. (P. 165,
(caution) • Ink Supply Pump P. 169)
I-2103
Contact a technical representative. 2. Reset the counter of the Ink Cartridge Holder.
You cannot print if parts have reached the end of their service life. (P. 208)

Suction Pump maintenance near end It is nearly time to replace parts. The replacement time of Ink Suction Pump Unit. 1. Replace the Capping Unit. (P. 172)
(warning) • Ink Suction Pump 2. Reset the counter of the Capping Unit. (P. 208)
I-2104
Contact a technical representative.
You cannot print if parts have reached the end of their service life.
Ink low Ink Low The replacement time of the corresponding color’ s Check the remaining ink level on the “Printer
(X*) Ink Cartridge is approaching. Status” screen of the Service Program. (P. 206)
I-2201 Prepare a new Ink Cartridge.
You may continue printing until replacement of the Ink Cartridge
is required.
AID out of guaranteed temperature error Cannot perform [Detect Clogging] correctly. The temperature of the room where the printer is If the room temperature is within the guaranteed
Room temperature may not be within the guaranteed operating installed is out of the guaranteed range. (P. 14) range, delete all the print jobs and perform
I-2307
range. Diagnostic Cleaning with the maintenance tool.
Check the room temperature.
Maintenance Cartridge near end Replace the Maintenance Cartridge soon The replacement time of Maintenance Cartridge is Check the remaining maintenance Cartridge level
Prepare a new Maintenance Cartridge. approaching. on the “Printer Status” screen of the Service
I-2401 Program. (P. 206)
You may continue printing until replacement of the Maintenance
Cartridge is required.
Job size limit warning (SDK) Amount of data in print jobs sent to printer nearly at maximum The amount of data of the print jobs being sent to Delete all the print jobs once and send them in parts.
limit. the printer has nearly reached the maximum limit.
I-5201
Stop sending the current print job and send the remaining pages as
another print job.

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 3.3Troubleshooting by Error Message 49

Table 3-3. Warning

Error
Name Message Cause (Status) Remedy
ID

Paper Jam (Roll unit) A paper jam has occurred. Paper jam occurred on the Roll Unit during 1. Remove paper inside of the Roll Unit.
Delete all print jobs remaining in the operating system's print printing. 2. Reset the roll paper on the Roll Unit.
W-1101 queue.
Remove any paper remaining from the roll paper feeder, and then
reload the paper.
Paper Jam A paper jam has occurred. Paper jam occurred on the Rear Cover during 1. Open the Top Cover.
(Rear Cover / Top Cover) Delete all print jobs remaining in the operating system's print printing. 2. Open the Rear Cover.
W-1102 queue. 3. Remove the jammed paper.
Open the Rear Cover and the Top Cover, remove any paper 4. Reset the roll paper on the Printer.
remaining, and then reload the paper.
Paper skew error An error has occurred in the paper feeding unit. Paper is not fed straight. Remove paper and insert it again.
Delete all print jobs remaining in the operating system's print
W-1103
queue.
Reload the paper in the same way as when replacing paper.
Paper setting error Paper is not loaded correctly. Roll paper is not correctly installed. Reset the roll paper on the Roll Unit.
Delete all print jobs remaining in the operating system's print
W-1104
queue.
Check the positions of the edge guides, and then reload the paper.
Paper end error Paper is out. No paper is installed. Install a new roll paper as Roll Unit.
Delete all print jobs remaining in the operating system's print
W-1105
queue.
Load paper.
Paper out Paper is out or not loaded correctly. No paper is installed as Roll Unit. Install a new roll paper as Roll Unit .
Delete all print jobs remaining in the operating system's print
W-1106
queue.
Load paper.
Paper mismatch error The loaded paper does not match the print settings. The paper setting and the paper installed do not • Set specified roll paper.
Delete all print jobs remaining in the operating system's print correspond. • Set the paper type and the amount of the
queue. remaining paper with the printer window.
W-1107 After deleting the print jobs, change the print settings or the
loaded paper, and then print.
If you click [OK] without deleting the print jobs, the jobs are
printed using the current settings.
Paper size error The width of the loaded paper is not supported. The size of loaded paper is not supported. Set specified roll paper.
Delete all print jobs remaining in the operating system's print
W-1108
queue.
Load supported paper.

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 3.3Troubleshooting by Error Message 50

Table 3-3. Warning

Error
Name Message Cause (Status) Remedy
ID

Trimmed Waste Paper Box not installed The scrap paper box has come off. Trimmed Waste Paper Box is not installed. Reset the Trimmed Waste Paper Box.
Delete all print jobs remaining in the operating system's print
W-1301
queue.
Install the scrap paper box correctly.
Right IC Holder Cover open Cartridge cover (right) open. • Right IC Holder Cover is open. 1. Close the Right IC Holder Cover.
Delete all print jobs remaining in the operating system's print • Right IC Holder Cover is damaged. 2. Replace the Right IC Holder Cover Open
queue. Sensor with a new one. (P. 158)
W-1302
When replacing a cartridge, check the location and the cartridge
type.
Close the cartridge cover.
Left IC Holder Cover open Cartridge cover (left) open. • Left IC Holder Cover is open. 1. Close the Left IC Holder Cover.
Delete all print jobs remaining in the operating system's print • Left IC Holder Cover is damaged. 2. Replace the Left IC Holder Cover Open Sensor
queue. with a new one. (P. 158)
W-1303
When replacing a cartridge, check the location and the cartridge
type.
Close the cartridge cover.
Top Cover open Top Cover open. • The Top Cover is open. 1. Close the Top Cover.
Delete all print jobs remaining in the operating system's print • The Top Cover Open Sensor is broken. 2. Replace the Top Cover Open Sensor with anew
W-1304
queue. one. (P. 154)
Close the Top Cover.
Rear Cover open Rear Cover open. • The Rear Cover is open. 1. Close the Rear Cover.
Delete all print jobs remaining in the operating system's print • The Rear Cover Open Sensor is broken. 2. Replace the Rear Cover Open Sensor with anew
W-1305
queue. one. (P. 160)
Close the Rear Cover.
Ink cartridge mismatch error Ink Cartridge error The corresponding color’s Ink Cartridge is not 1. Reset the corresponding color’s Ink Cartridge.
(X)* recognized. 2. Replace the corresponding color’s Ink Cartridge
Delete all print jobs remaining in the operating system's print with a new one.
W-2201 queue. 3. Connect the FFC that connects the Ink Cartridge
Please install correct cartridge. Holder and the Main Board again.
4. Replace the Ink Cartridge Holder with a new
one. (P. 165, P. 169)

Ink end error Replace Cartridge The ink of the corresponding color’s Ink Cartridge Replace the corresponding color’s Ink Cartridge
(X)* is close to running out. with a new one.
W-2202
Delete all print jobs remaining in the operating system's print
queue.

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 3.3Troubleshooting by Error Message 51

Table 3-3. Warning

Error
Name Message Cause (Status) Remedy
ID

W-2203 Ink Cartridge error Ink Cartridge error The corresponding color’s Ink Cartridge is not 1. Reset the corresponding color’s Ink Cartridge.
(X)* recognized. 2. Replace the corresponding color’s Ink Cartridge
Ink Cartridge error
Delete all print jobs remaining in the operating system's print with a new one.
queue. 3. Connect the FFC that connects the Ink Cartridge
W-2204 Please install correct cartridge. Holder and the Main Board again.
4. Replace the Ink Cartridge Holder with a new
one. (P. 165, P. 169)

Insufficient ink remaining amount error Insufficient ink left to perform initial charge. The Ink Cartridge does not have enough ink for Replace the Ink Cartridge with a new one.
Delete all print jobs remaining in the operating system's print initial ink charge in it.
W-2205
queue.
Replace the Ink Cartridge.
AID all nozzle clogging Cannot perform [Detect Clogging] correctly. • AID Unit is broken. 1. Check the connection between the AID Unit
Delete all print jobs remaining in the operating system's print queue. • Main Board is broken. and the AID cap and also check its conduction.
W-2301 Perform [Diagnostic Cleaning]. (P. 260)
Contact service support if the error continues to occur. 2. Replace the AID Unit if the problem is not
solved. (P. 109)

AID current leak error 1. Perform the head cleaning. (P. 211)
2. Check if there is any foreign object in the AID
cap. (P. 260)
3. Check if there is any foreign object attached on
W-2302 the Print Head. (P. 260)
4. Check the status of the mechanism conducting
and insulating state AID Unit. (P. 260)
5. Replace the AID Unit if the problem is not
solved. (P. 109)

Auto Ink Detection Board No communication between the AID Board and the 1. Check the FFC connection between the AID
communication error Main Board. Unit and the Main Board. (P. 260)
W-2303
(abnormal test pulse) 2. Replace the AID Unit if the problem is not
solved. (P. 109)

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 3.3Troubleshooting by Error Message 52

Table 3-3. Warning

Error
Name Message Cause (Status) Remedy
ID

Auto Ink Detection Board Cannot perform [Detect Clogging] correctly. No communication between the AID Board and the 1. Check the FFC connection between the AID
communication error (Abnormal Delete all print jobs remaining in the operating system's print Main Board. Unit and the Main Board. (P. 260)
W-2305
termination) queue. 2. Replace the AID Unit if the problem is not
Perform [Diagnostic Cleaning]. solved. (P. 109)
Contact service support if the error continues to occur.
Noise error • Foreign material is in the AID cap. 1. Perform the head cleaning. (P. 211)
• Insulation of a AID Unit worse. 2. Check if there is any foreign object in the AID
• The AID Unit is damaged. cap. (P. 260)
3. Check if there is any foreign object attached on
W-2306 the Print Head (Print Head surface). (P. 260)
4. Check the status of the mechanism conducting
and insulating state AID Unit. (P. 260)
5. Replace the AID Unit if the problem is not
solved. (P. 109)
AID nozzle clogging Clogged nozzle(s) detected. The clogged nozzle is detected when printing is Make sure to print a nozzle check pattern and check
(when starting/finishing a print job) Delete all print jobs remaining in the operating system's print started/finished. for the condition of the Print Head to perform the
W-2311
queue. head cleaning. (P. 211)
Perform [Diagnostic Cleaning].
Maintenance Cartridge not installed Maintenance Cartridge not installed The Maintenance Cartridge is not recognized. 1. Replace the Maintenance Cartridge with a new
error Delete all print jobs remaining in the operating system's print one.
W-2401
queue. 2. Replace the Maintenance Cartridge Cover with
Install the Maintenance Cartridge. a new one. (P. 99)

Maintenance Cartridge full error Maintenance Cartridge usage exceeded the application limit. The replacement time of Maintenance Cartridge is Replace the Maintenance Cartridge with a new one.
Delete all print jobs remaining in the operating system's print approaching.
W-2402
queue.
Replace the Maintenance Cartridge.
Maintenance Cartridge error Maintenance Cartridge cannot be recognized The Maintenance Cartridge is not recognized. 1. Replace the Maintenance Cartridge with a new
Delete all print jobs remaining in the operating system's print one.
queue. 2. Reconnect the FFC that connects the
W-2403 Install the Maintenance Cartridge correctly. Maintenance Cartridge Cover and the Main
Board.
3. Replace the Maintenance Cartridge Cover with
a new one. (P. 99)

Maintenance Cartridge Insufficient free space in the Maintenance Cartridge. There is not enough room available in the Replace the Maintenance Cartridge with a new one.
Insufficient ink remaining amount error Delete all print jobs remaining in the operating system's print Maintenance Cartridge.
W-2404 queue.
Replace the Maintenance Cartridge, and then perform head
cleaning or initial charge.

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 3.3Troubleshooting by Error Message 53

Table 3-3. Warning

Error
Name Message Cause (Status) Remedy
ID

Communication error Communication error • A printer not connected is selected in the printer • Select an available printer correctly in the printer
(Incorrect QName) The incorrect product may be selected. driver settings. driver settings.
(Windows only) Delete all print jobs remaining in the operating system's print • The Printer and the PC cannot communicate. • Connect the USB cable that connects the printer
queue. and the PC again.
W-5102
Do one of the following.
- The product is connected to “XXXX”. Print using this product.
- Connect the product to the computer and turn the power on. If
you turn the power off during printing, cancel the print job.
Incorrect Device ID The different product is selected. No communication between the Printer and the PC. • Re-install the Printer Driver.
(Windows only) Delete all print jobs remaining in the operating system's print • Select an available printer correctly in the printer
W-5103 queue. driver settings.
A product selected in the driver is different from a product to
print. Check the driver settings and the product.
Offline Not ready Printer is offline. Connect the USB cable that connects the printer and
(Windows only) You cannot print offline. Connect the product to computer and the PC again.
W-5104
turn the power on. Click [Online] to print when displayed, or click
[Print Queue] and change to Online settings.
Pause Paused Printer is in the pause mode. If the resume printing message is displayed in the
(Windows only) You cannot print when it is in pause. Click [Resume] to print printer window, click it to resume printing. If not,
W-5105
when displayed, or click [Print Queue] and deselect “Pause click Print Queue and cancel the pause state
Printing” in the “Printer” menu. manually.

Job size limit error (SDK) Amount of data in print jobs sent to printer is at maximum limit. The amount of data of the print jobs being sent to Delete all the print jobs once and send them in parts.
W-5202 Stop sending the current print job and send the remaining pages as the printer has nearly reached the maximum limit.
another print job.

Note "*": The corresponding ink cartridge’s color name will be indicated.

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 3.3Troubleshooting by Error Message 54

Table 3-4. Error

Error
Name Message Cause (Status) Remedy
ID

Tube maintenance error Parts have reached the end of their service life. The replacement time of Ink Tube is near. 1. Replace the Ink Tube with a new one. (P. 112,
• Ink Supply Tube P. 176, P. 169)
E-2101 Contact a technical representative. 2. Reset the counter of the Ink Tube. (P. 208)
Delete all print jobs remaining in the operating system's print
queue.
Decompression Pump maintenance error Parts have reached the end of their service life. The Decompression Pump Unit has reached its end 1. Replace the Decompression Pump Unit with a
• Ink Supply Decompression Pump of life. new one. (P. 171)
E-2102 Contact a technical representative. 2. Reset the counter of the Decompression Pump
Delete all print jobs remaining in the operating system's print Unit. (P. 208)
queue.
Passage Pump maintenance error Parts have reached the end of their service life. Ink Passage Pump Unit has reached its end of life. 1. Replace the Ink Cartridge Holder with a new
• Ink Supply Pump one. (P. 165, P. 169)
E-2103 Contact a technical representative. 2. Reset the counter of the Ink Cartridge Holder.
Delete all print jobs remaining in the operating system's print (P. 208)
queue.
Suction Pump maintenance error Parts have reached the end of their service life. Ink Suction Pump Unit has reached its end of life. 1. Replace the Capping Unit with a new one.
• Ink Suction Pump (P. 172)
E-2104 Contact a technical representative. 2. Reset the counter of the Capping Unit. (P. 208)
Delete all print jobs remaining in the operating system's print
queue.
Communication error (USB) The printer is disconnected. • The printer and the PC cannot communicate. 1. Connect the USB cable that connects printer
Delete all print jobs remaining in the operating system's print • The system error occurs. and PC again.
queue. 2. Identify the error code referring to "Diagnosing
E-5101
Check that the cable is connected, and then turn the printer back failures based on the error code" (p44).
on. 3. Perform the remedy corresponding to the
Contact service support if the error continues to occur. identified error.

Fatal error A printer system error occurred. The system error occurs. 1. Reboot the printer.
Delete all print jobs remaining in the operating system's print 2. Identify the error code referring to "Diagnosing
queue. failures based on the error code" (p44).
E-9901
Turn the printer off. Check if there is any paper remaining inside 3. Perform the remedy corresponding to the
the printer, and then turn the printer back on. identified error.
Contact service support if the error continues to occur.

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 3.4Troubleshooting by Error code 55

3.4 Troubleshooting by Error code

When an error occurs, the following error screen will be displayed the Error History on the
Service Program (see “5.2.9 Error History” (p213)).

Error code

Figure 3-2. Error Screen (Service Program)

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 3.4Troubleshooting by Error code 56

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
0001 NMI occurred Board is damaged. --- Replace the Main Board with a new one.
(P. 103)
1000 LVS setting error PW Sensor cannot detect the threshold value for the paper presence. „ Remove the paper.
„ Error reoccurs
„ Check if paper remains on the platen. • Replace the CR Unit with a new one.
„ Check if the PW Sensor is broken. (P. 120)
• Replace the Main Board with a new
one. (P. 103)

1001 IF adjustment error IF adjustment for the PW Sensor cannot be performed. „ Eject the paper.
„ Error reoccurs
„ Check if paper is fed normally. • Replace the CR Unit with a new one.
„ Check if the PW Sensor is broken. (P. 120)
• Replace the Main Board with a new
one. (P. 103)

1002 Firmware update error „ The firmware update file is broken. --- „ Re-install the Printer Driver.
„ The firmware update file is falsified. „ Re-install the Service Program.
1003 CUT Speed lowered The speed of the Cutter Unit drops lower than the threshold value. „ Take away the foreign objects on the roll.
error • Foreign objects exist in the path. „ Check if there is some foreign material on the roll. „ Error reoccurs
• Deformation of the Cutter Unit. „ Check if the Cutter Unit is not distorted. • Replace the Cutter Unit with a new
• Motor failure one. (P. 153)

1004 5V controller FAN lock Cooling Fan (+5V) is not rotating. 1. Check the connection between the Cooling Fan (+5V) and Main 1. Connect the Cooling Fan (+5V) again.
error Board (CN26). 2. Replace the Cooling Fan (+5V) with a
2. Check if the Cooling Fan (+5V) is not distorted. new one. (P. 177)

1005 24V controller FAN lock Cooling Fan (+24V) is not rotating. 1. Check the connection between the Cooling Fan (+24V) and 1. Connect the Cooling Fan (+24V) again.
error Main Board (CN24). 2. Replace the Cooling Fan (+24V) with a
2. Check if the Cooling Fan (+24V) is not distorted. new one. (P. 178)

1102 Tube maintenance error The maintenance counter of the Ink Supply Tube exceeds the --- Replace the Printer with a new one.
threshold value. (CR Unit drive path count exceeds the specified
value (21 million passes).)
1125 CR HP detection error The CR Unit cannot track the Home position to set the CR origin. 1. Re-install the CR Unit. (P. 120)
• False origin detection due to paper jam or the like 1. Check if the paper is jammed. 2. Clean the CR Scale with ethanol.
• Misreading of CR Scale 2. Check if the CR Scale is read out properly. 3. Replace the CR Scale with a new one.
• CR Lock failure • Check if the CR Scale is damaged or contaminated. (P. 119)
3. Check if the CR Lock functions normally. 4. Replace the Capping Unit with a new one.
(P. 172)

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 3.4Troubleshooting by Error code 57

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1126 CR lock set error Capping Unit operation in abnormal.
1. Check the connection between the Capping Unit and Main 1. Replace the Capping Unit with a new one.
CR lock set release error • Motor failure
Board (CN203). (P. 172)
• Cable is damaged.
2. Unlock the CR Lock and check if the CR Lock functions 2. Replace the Main Board with a new one.
• Board is damaged. normally. (P. 230) (P. 103)
• Capping Unit failure
1127 Overcurrent error The electric current flowing in the CR Unit exceeds the expected Check if there are any foreign objects in the path of the CR Unit. „ Remove the foreign objects in the path if
amount. any.
• Irregular load due to paper jam. „ Error reoccurs
• Motor Lock • Replace the CR Motor with a new
• Motor driver failure one. (P. 186)
• Encoder sensor failure • Replace the Main Board with a new
one. (P. 103)
• Replace the CR Unit with a new one.
(P. 120)

1138 CR Motor over current 1. Connection failure of the CR Motor or the CR encoder sensor.
1. Replace the CR Unit with a new one.
error 2. Detects accumulatively more than the specified number of times 1. Check the connection between the CR encoder sensor and Main
(P. 120)
that the electric current which flows when driving the CR Motor Board (CN100).
2. Replace the CR Motor with a new one.
is irregularly large. 2. Check the connection between the CR Motor and Main Board
(P. 186)
• Irregular load (CN200).
3. Replace the Printer with a new one.
• Sensor failure

1139 Oscillation error The direction of the electric current flowing in the CR Motor repeats „ Remove the foreign objects on the board if
reversing in the set frequency. any.
• Motor driver failure „ Error reoccurs
• Encoder sensor failure „ Check if there are any foreign objects (such as a clip) that may • Replace the Main Board with a new
• Motor failure cause a short circuit around the motor driver on the Main Board. one. (P. 103)
„ Check if the CR encoder sensor is broken. • Replace the CR Unit with a new one.
(P. 120)
• Replace the CR Motor with a new
one. (P. 186)

113A CR Motor overload error The electric current flowing when driving the CR Motor is 1. Check if the CR Unit is installed correctly.
irregularly large. 2. Check if there are any foreign objects on the drive section of the
• FFC of the sensor was failure CR Unit. 1. Reinstall the CR Unit. (P. 120)
• CR Motor cable is damaged. 3. Check the connection between the CR encoder sensor and Main 2. Replace the CR Unit with a new one.
• Irregular load Board (CN100). (P. 120)
• Encoder sensor failure 4. Check the connection between the CR Motor and Main Board 3. Replace the CR Motor with a new one.
• Motor failure (CN200). (P. 186)
5. Carry out “Motor Measurement Adjustment” to check if the CR
Motor functions normally. (P. 255)

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 3.4Troubleshooting by Error code 58

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
113B CR Motor over speed Detects that it is being driven at an irregularly faster speed than the
1. Replace the CR Unit with a new one.
error specified value just before stopping.
(P. 120)
• Irregular load ---
2. Replace the Main Board with a new one.
• Sensor failure
(P. 103)
• Motor driver failure
113C CR Motor reversing error Detects accumulatively more than the specified number of times that
it is being driven in the opposite direction to the specified driving 1. Check the connection between the CR encoder sensor and Main
1. Adjust the tension of the CR Timing Belt.
direction. Board (CN100).
(P. 247)
• The polarity of sensor FFC is opposite. 2. Check the connection between the CR Motor and Main Board
2. Replace the CR Unit with a new one.
• The polarity of CR Motor cable is opposite. (CN200).
(P. 120)
• Slipping of the teeth of CR Timing Belt. 3. Check if the tension of the CR Timing Belt is proper. (P. 247)
• CR encoder sensor failure
113D CR Motor driving time- Detects that the driving period is irregularly long. Replace the Main Board with a new one.
out error • Irregular load --- (P. 103)
• The firmware has a defect.
113E CR Motor Detects accumulatively more than the specified number of times that
1. Replace the CR Unit with a new one.
velocity deviation error it is being driven in the opposite direction to the specified driving
(P. 120)
direction.
1. Carry out “Motor Measurement Adjustment” to check if the CR 2. Replace the CR Motor with a new one.
• Irregular load
Motor functions normally. (P. 255) (P. 186)
• CR encoder sensor failure
3. Replace the Main Board with a new one.
• CR Motor failure
(P. 103)
• CR Motor driver failure
113F CR Motor Detects that it is being driven at an irregularly slower speed than the
1. Check the connection between the CR encoder sensor and Main
lock error specified value.
Board (CN100). 1. Replace the CR Unit with a new one.
• FFC of the CR encoder sensor is damaged.
2. Check the connection between the CR Motor and Main Board (P. 120)
• CR Motor cable is damaged.
(CN200). 2. Replace the CR Motor with a new one.
• Irregular load
3. Carry out “Motor Measurement Adjustment” to check if the CR (P. 186)
• CR encoder sensor failure
Motor functions normally. (P. 255)
• CR Motor failure
1229 Oscillation error The direction of the electric current flowing in the PF Motor repeats „ Remove the foreign objects on the board if
reversing in the set frequency. any.
• Motor driver failure „ Error reoccurs
• Encoder sensor failure „ Check if there are any foreign objects (such as a clip) that may • Replace the Main Board with a new
• Motor failure cause a short circuit around the motor driver on the Main Board. one. (P. 103)
„ Check if the PF encoder sensor is broken. • Replace the PF Encoder Sensor with
a new one. (P. 155)
• Replace the PF Motor with a new
one. (P. 185)

DX100 Service Manual

 3.4Troubleshooting by Error code 59

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
122A PF Motor The electric current flowing when driving the motor is irregularly
1. Check the connection between the PF Encoder Sensor and Main
overload error large. 1. Replace the PF Encoder Sensor with a
Board (CN110).
• FFC of the PF Encoder Sensor is damaged. new one. (P. 155)
2. Check the connection between the PF Motor and Main Board
• PF Motor cable is damaged. 2. Replace the PF Motor with a new one.
(CN204).
• Irregular load (P. 185)
3. Carry out “Motor Measurement Adjustment” to check if the PF
• PF Encoder Sensor failure 3. Replace the Printer with a new one.
Motor functions normally. (P. 255)
• PF Motor failure
122B PF Motor Detects that it is being driven at an irregularly faster speed than the
1. Replace the PF Encoder Sensor with a
over speed error specified value just before stopping.
new one. (P. 155)
• Irregular load ---
2. Replace the Main Board with a new one.
• PF Encoder Sensor failure
(P. 103)
• Motor driver failure
122C PF Motor Detects accumulatively more than the specified number of times that
reversing error it is being driven in the opposite direction to the specified driving 1. Check the connection between the PF Encoder Sensor and Main
1. Adjust the tension of the PF Timing Belt.
direction. Board (CN110).
(P. 252)
• The polarity of PF Encoder Sensor FFC is opposite. 2. Check the connection between the PF Motor and Main Board
2. Replace the PF Encoder Sensor with a
• The polarity of PF Motor cable is opposite. (CN204).
new one. (P. 155)
• Slipping of the teeth of PF Timing Belt. 3. Check if the tension of the PF Timing Belt is proper. (P. 252)
• PF Encoder Sensor failure
122D PF Motor Detects that the driving period is irregularly long. Replace the Main Board with a new one.
driving time-out error • Irregular load --- (P. 103)
• The firmware has a defect.
122E PF Motor Detects, when accelerating/decelerating the motor, that it is being 1. Replace the PF Encoder Sensor with a
velocity deviation error driven at an irregularly faster speed than the specified value. new one. (P. 155)
• Irregular load 1. Carry out “Motor Measurement Adjustment” to check if the PF 2. Replace the PF Motor with a new one.
• PF Encoder Sensor failure Motor functions normally. (P. 255) (P. 185)
• Motor failure 3. Replace the Main Board with a new one.
• Motor driver failure (P. 103)

122F PF Motor 1. The PF Motor or the PF Encoder Sensor is not connected

1. Check the connection between the PF Encoder Sensor and Main
lock error correctly.
Board (CN110). 1. Replace the PF Encoder Sensor with a
2. Detects that it is being driven at an irregularly slower speed than
2. Check the connection between the PF Motor and Main Board new one. (P. 155)
the specified value.
(CN204). 2. Replace the PF Motor with a new one.
• Irregular load
3. Carry out “Motor Measurement Adjustment” to check if the PF (P. 185)
• PF Encoder Sensor failure
Motor functions normally. (P. 255)
• Motor failure

131B Head driver The temperature of the Head driver rises, and reaches the specified 1. Turn the power off and then on again to check if the printer 1. Replace the Head FFC with a new one.
(transmission gate) level. recovers from the error. (P. 118)
overheat error 2. Check the connection of the Head FFC. 2. Replace the Print Head with a new one.
• Any slant connection or a similar abnormality? (P. 116)

DX100 Service Manual

 3.4Troubleshooting by Error code 60

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1412 IS Motor life error The number of pump operation counter of the Capping Unit reached Operating life of the printer
---
the specified upper limit.
1432 Passage Pump life error Operations of the diaphragm in the Ink Cartridge Holder exceeded Operating life of the printer
---
the specified value.
143D Driving time-out error Detects that the driving period of the Capping Unit is irregularly „ Error reoccurs
long. • Replace the Main Board with a new
„ Check if any foreign objects are stuck in the capping motor.
• Irregular load one. (P. 103)
• The firmware has a defect.
„ Check if something is caught at the motor. • Replace the Capping Unit with a
new one. (P. 172)

150C PG origin detection error 1. Connection failure of the APG position sensor. Replace the APG Unit with a new one.
2. When PG is being adjusted, the APG position sensor cannot (P. 124)
1. Check the connection between the APG position sensor and
detect its origin.
Main Board (CN118).
• APG position sensor failure
2. Check the attachment status of Head FFC, tubes, and clamps.
• APG Motor failure
(P. 118)
3. UR Unit is not moved to the PG adjustment position.
• FFC connection failure

1525 Roll motor slacking error Slack Sensor cannot detect a slack when slacking the roll paper
during PF cooperative normal rotation. 1. Check the connection between the Slack Sensor and Main Board 1. Replace the Slack Sensor Unit with a new
• Slack Sensor Unit failure (CN202). one. (P. 157)
• Sensor failure 2. Carry out “Sensor Check” to check if the Slack sensor functions 2. Replace the Main Board with a new one.
• Sensor cable is damaged. normally. (P. 213) (P. 103)
• Main Board failure
1529 Oscillation error The direction of the electric current flowing in the Roll Motor „ Remove the foreign objects on the board if
repeats reversing in the set frequency. any.
• Motor driver failure „ Check if there are any foreign objects (such as a clip) that cause a „ Error reoccurs
• Encoder failure short circuit around the motor driver on the board. • Replace the Main Board with a new
• Motor failure „ Check if the Roll motor Encoder is broken. one. (P. 103)
• Replace the Roll motor with a new
one. (P. 188)

152A Roll motor The electric current flowing when driving the motor is irregularly „ Take away the foreign objects.
overload error large. „ Error reoccurs
• Motor cable failure 1. Check the connection between the Roll motor and Main Board • Replace the Main Board with a new
• Irregular load (CN116, CN206). one. (P. 103)
• Encoder failure • Replace the Roll motor with a new
• Motor failure one. (P. 188)

DX100 Service Manual

 3.4Troubleshooting by Error code 61

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
152B Roll motor Detects that it is being driven at an irregularly faster speed than the „ Take away the foreign objects.
over speed error specified value just before stopping. „ Error reoccurs
• Irregular load • Replace the Main Board with a new
---
• Encoder failure one. (P. 103)
• Motor driver failure • Replace the Roll motor with a new
one. (P. 188)

152C Roll motor Detects accumulatively more than the specified number of times that „ Take away the foreign objects.
reversing error it is being driven in the opposite direction to the specified driving „ Error reoccurs
direction. 1. Check the connection between the Roll motor and Main Board • Replace the Main Board with a new
• The polarity of Roll motor cable is opposite. (CN116, CN206). one. (P. 103)
• Encoder failure • Replace the Roll motor with a new
one. (P. 188)

152D Roll motor Detects that the driving period is irregularly long. „ Take away the foreign objects.
driving time-out error • Irregular load „ Error reoccurs
• The firmware has a defect. • Replace the Main Board with a new
---
one. (P. 103)
• Replace the Roll motor with a new
one. (P. 188)

152E Roll motor Detects, when accelerating/decelerating the motor, that it is being „ Take away the foreign objects.
velocity deviation error driven at an irregularly faster speed than the specified value. „ Error reoccurs
• Irregular load • Replace the Main Board with a new
---
• Encoder failure one. (P. 103)
• Motor failure • Replace the Roll motor with a new
• Motor driver failure one. (P. 188)

152F Roll motor 1. Connection failure of the Roll motor. „ Take away the foreign objects.
lock error 2. Detects that it is being driven at an irregularly slower speed than „ Error reoccurs
the specified value. 1. Check the connection between the Roll motor and Main Board • Replace the Main Board with a new
• Irregular load (CN116, CN206). one. (P. 103)
• Encoder failure • Replace the Roll motor with a new
• Motor failure one. (P. 188)

1540 The home position of the The home position of the cutter home sensor is not detected. „ Take away the foreign objects.
1. Check if the paper is jammed around the Cutter Unit.
cutter is not detected. • Operation failure due to paper jam. „ Error reoccurs
2. Check the connection between the Cutter Unit and Main Board
• Sensor failure • Replace the Main Board with a new
(CN117, CN207).
• Motor failure one. (P. 103)
3. Carry out “Sensor Check” to check if the cutter home sensor
• Replace the Cutter Unit with a new
functions normally. (P. 213)
one. (P. 153)

DX100 Service Manual

 3.4Troubleshooting by Error code 62

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1541 Cutter return error The Cutter cannot return to its home position. „ Take away the foreign objects.
• Slipping of the teeth of the Cutter Timing Belt.
1. Check if the tension of the Cutter Timing Belt is proper.
„ Error reoccurs
• Sensor failure • Replace the Main Board with a new
2. Carry out “Sensor Check” to check if the cutter home sensor
one. (P. 103)
functions normally. (P. 213)
• Replace the Cutter Unit with a new
one. (P. 153)

1542 Oscillation error The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
repeats reversing in the set frequency.
„ Check if there are any foreign objects (such as a clip) that may „ Error reoccurs
• Motor driver failure • Replace the Main Board with a new
cause a short circuit around the motor driver on the Main Board.
• Encoder failure one. (P. 103)
„ Check if the Cutter motor / encoder is in a normal state.
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

1549 Cutter motor The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
disconnection error repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure 1. Check the connection between the Cutter Unit and Main Board • Replace the Main Board with a new
• Encoder failure (CN117, CN207). one. (P. 103)
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

154A Cutter motor The direction of the electric current flowing in the Cutter motor 1. Check the connection between the cutter home sensor and Main
overload error repeats reversing in the set frequency. Board (CN117).
„ Take away the foreign objects.
• Motor driver failure 2. Check if there is an abnormal load on the Cutter Unit.
„ Error reoccurs
• Replace the Main Board with a new
• Encoder failure 3. Check the connection between the Cutter motor and Main Board
one. (P. 103)
• Motor failure (CN207).
• Replace the Cutter Unit with a new
4. Carry out “Sensor Check” to check if the cutter home sensor
one. (P. 153)
functions normally. (P. 213)

154B Cutter motor The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
over speed error repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure • Replace the Main Board with a new
1. Check if the tension of the Cutter Timing Belt is proper.
• Encoder failure one. (P. 103)
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

154C Cutter motor The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
reversing error repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure 1. Check the connection between the cutter motor and Main Board • Replace the Main Board with a new
• Encoder failure (CN207). one. (P. 103)
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

DX100 Service Manual

 3.4Troubleshooting by Error code 63

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
154D Cutter motor The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
driving time-out error repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure • Replace the Main Board with a new
---
• Encoder failure one. (P. 103)
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

154E Cutter motor The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
velocity deviation error repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure • Replace the Main Board with a new
1. Check if the tension of the Cutter Timing Belt is proper.
• Encoder failure one. (P. 103)
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

154F Cutter motor lock error The direction of the electric current flowing in the Cutter motor „ Take away the foreign objects.
repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure 1. Check the connection between the cutter motor and Main Board • Replace the Main Board with a new
• Encoder failure (CN207). one. (P. 103)
• Motor failure • Replace the Cutter Unit with a new
one. (P. 153)

1552 Decompression pump The direction of the electric current flowing in the Decompression „ Take away the foreign objects.
maintenance error pump motor repeats reversing in the set frequency. „ Error reoccurs
• Motor driver failure • Replace the Main Board with a new
---
• Encoder failure one. (P. 103)
• Motor failure • Replace the Decompression Pump
Unit with a new one. (P. 171)

1559 Oscillation error The direction of the electric current flowing in the Decompression „ Take away the foreign objects.
pump motor repeats reversing in the set frequency. „ Check if there are any foreign objects (such as a clip) that may „ Error reoccurs
• Motor driver failure cause a short circuit around the motor driver on the board. • Replace the Main Board with a new
• Encoder failure „ Check if the Decompression pump motor/encoder is in a normal one. (P. 103)
• Motor failure state. • Replace the Decompression Pump
Unit with a new one. (P. 171)

155A Decompression pump The electric current flowing when driving the motor is irregularly Replace the Decompression Pump Unit with a
motor overload error large. new one. (P. 171)
• Decompression Pump Unit cable is damaged. 1. Check the connection between the Decompression Pump Unit
• Irregular load and Main Board (CN115, CN202).
• Decompression Pump Unit encoder failure
• Decompression Pump Unit failure

DX100 Service Manual

 3.4Troubleshooting by Error code 64

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
155B Decompression pump Detects that it is being driven at an irregularly faster speed than the
1. Replace the Decompression Pump Unit
motor over speed error specified value just before stopping.
with a new one. (P. 171)
• Irregular load ---
2. Replace the Main Board with a new one.
• Encoder failure
(P. 103)
• Motor driver failure
155C Decompression pump Detects accumulatively more than the specified number of times that Replace the Decompression Pump Unit with a
motor reversing error it is being driven in the opposite direction to the specified driving new one. (P. 171)
direction. 1. Check the connection between the Decompression Pump Unit
• The polarity of Decompression pump motor cable is and Main Board (CN115, CN202).
opposite.
• Encoder failure
155D Decompression pump Detects that the driving period is irregularly long. Replace the Main Board with a new one.
motor driving time-out • Irregular load --- (P. 103)
error • The firmware has a defect.
155E Decompression pump Detects, when accelerating/decelerating the motor, that it is being
motor velocity deviation driven at an irregularly faster speed than the specified value. 1. Replace the Decompression Pump Unit
error • Irregular load with a new one. (P. 171)
---
• Encoder failure 2. Replace the Main Board with a new one.
• Motor failure (P. 103)
• Motor driver failure
155F Decompression pump 1. Connection failure of the Decompression pump motor. Replace the Decompression Pump Unit with a
motor lock error 2. Detects that it is being driven at an irregularly slower speed than new one. (P. 171)
the specified value. 1. Check the connection between the Decompression Pump Unit
• Irregular load and Main Board (CN115, CN202).
• Encoder failure
• Motor failure

1801 AID communication An error occurs during AID communication check. 1. Turn the power off and then on again to check if the printer Replace the AID Unit with a new one.
error • Connection failure of the AID Board. recovers from the error. (P. 109)
• AID Board failure 2. Check the connection between the AID Unit (CN1) and Main
Board (CN101).
3. Carry out “AID Inspection” to check if the AID Unit functions
normally. (P. 212)

1930 Heater thermistor open The heater thermistor becomes open. 1. Check the connection between the Heater thermistor and Heater 1. Replace the Heater Unit with a new one.
error • Connection failure Board (CN3). (P. 182)
• Defective parts 2. Check if the Heater thermistor is broken.

1931 Heater thermistor short The heater thermistor becomes short-circuited. 1. Check the connection between the Heater thermistor and Heater 1. Replace the Heater Unit with a new one.
error • Connection failure Board (CN3). (P. 182)
• Defective parts 2. Check if the Heater thermistor is broken.

DX100 Service Manual

 3.4Troubleshooting by Error code 65

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1932 Heater abnormal high The Heater ON/OFF circuit is abnormal. Turn the power off once and turn it back on to check if the printer Replace the Heater Board with a new one.
temperature error recovers from the error. (Ignore it if the error does not occur again). (P. 105)
1933 Heater abnormal low The temperature of the Heater Unit decreases abnormally during 1. Turn the power off once and turn it back on to check if the 1. Replace the Heater Unit with a new one.
temperature error operation. printer recovers from the error. (Ignore it if the error does not (P. 182)
• Thermistor installation failure occur again) 2. Replace the fuse of Heater Board with a
• Harness failure 2. Check the connection between the Heater Unit and Heater new one. (P. 285)
• Thermostat has worked (breaking). Board (CN2, CN3, CN4, CN7). 3. Replace the Heater Board with a new one.
• Heater Unit failure 3. Check if the fuse is blown out. (P. 105)
• Board failure (including blowout of the fuse)
1934 Heater warming up low The Heater Unit cannot be warmed up within the specified time. 1. Turn the power off once and turn it back on to check if the 1. Replace the Heater Unit with a new one.
temperature error • Thermistor installation failure printer recovers from the error. (Ignore it if the error does not (P. 182)
• Heater Unit failure occur again) 2. Replace the fuse of Heater Board with a
• Breaking or disconnection of the harness 2. Check the connection between the Heater Unit and Heater new one. (P. 285)
• Thermostat has worked (breaking). Board (CN2, CN3, CN4, CN7). 3. Replace the Heater Board with a new one.
• Board failure 3. Check if the fuse is blown out. (P. 105)

1935 Heater AC error Cannot make AC detection of the Heater Unit. 1. Turn the power off once and turn it back on to check if the 1. Replace the Heater Unit with a new one.
• Heater Unit failure printer recovers from the error. (Ignore it if the error does not (P. 182)
• Breaking or disconnection of the harness occur again) 2. Replace the fuse of Heater Board with a
• Board failure 2. Check the connection between the Heater Unit and Heater new one. (P. 285)
Board (CN2, CN3, CN4, CN7). 3. Replace the Heater Board with a new one.
3. Check if the fuse is blown out. (P. 105)

1936 Heater UART No reply in the UART communication, no UART communication 1. Turn the power off once and turn it back on to check if the 1. Replace the harness with a new one.
communication time out for a certain period. printer recovers from the error. (Ignore it if the error does not 2. Replace the Heater Board with a new one.
error • Harness failure occur again) (P. 105)
• Board failure 2. Check the connection between the Heater Board (CN8) and 3. Replace the Main Board with a new one.
Heater Board (CN8). (P. 103)

1937 UART communication UART communication is failed. 1. Turn the power off once and turn it back on to check if the 1. Replace the harness with a new one.
error • Harness failure printer recovers from the error. (Ignore it if the error does not 2. Replace the Heater Board with a new one.
• Board failure occur again) (P. 105)
2. Check the connection between the Heater Board (CN8) and 3. Replace the Main Board with a new one.
Heater Board (CN8). (P. 103)

1939 Anti-condensation fan The Anti-condensation fan (Home side) does not rotate. 1. Check the connection between the Anti-condensation fan 1. Connect the cable again.
lock error (Home) (due to connection failure or defective parts) (Home) and Heater Board (CN4). 2. Replace the Heater Unit with a new one.
2. Check if the Anti-condensation fan (Home side) is broken. (P. 182)

1940 Anti-condensation fan The Anti-condensation fan (Full side) does not rotate. (due to 1. Check the connection between the Anti-condensation fan (Full) 1. Connect the cable again.
lock error (Full) connection failure or defective parts) and Heater Board (CN7). 2. Replace the Heater Unit with a new one.
2. Check if the Anti-condensation fan (Full side) is broken. (P. 182)

DX100 Service Manual

 3.4Troubleshooting by Error code 66

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1A37 Thermistor error Check the connecting part of Head FFC if there is any loose or slant 1. Replace the Head FFC with a new one.
1. The Head FFC is not connected correctly.
connection, or ripped terminals or the breaking of the FFC. (P. 118)
2. The thermistor detects a temperature out of the specification.
2. Replace the Print Head with a new one.
3. Head thermistor failure
(P. 116)

1A38 Transistor temperature 1. Transistor failure Replace the Print Head with a new one.
error --- (P. 116)
2. The thermistor detects a temperature out of the specification.

1A39 Head error Check the connecting part of Head FFC if there is any loose or slant 1. Replace the Head FFC with a new one.
connection, or ripped terminals or the breaking of the FFC. (P. 118)
1. Connection failure of the Head FFC.
2. Replace the Print Head with a new one.
2. The head is damaged due to a slant connection FFC or the like.
(P. 116)
• The drive circuit in the Print Head is damaged.
3. If the printer does not recover from the
• The fuse of the Main Board has blown.
error after trying 1 and 2, replace the Main
Board. (P. 103)

1A41 Head rank ID input error The information of the Head rank ID is wrong. Carry out “Head ID Check & Input” to check the current ID. (P. Configure the Head rank ID again.
218)
1A50 I2C communication error The I2C communication error has occurred in the Main Board. Replace the Main Board with a new one.
(Between elements on --- (P. 103)
ASIC and MAIN)
1F80 VHV fuse blowout error IES (Ink End Sensor) control error has occurred. Replace the Main Board with a new one.
---
(42V system) • The fuse of the Main Board has blown. (P. 103)

1F83 ASIC COO error CRCM Board control error has occurred. Check if the FFC is connected at a slant. 1. Replace the FFC (CN400, CN401)
• Failure of the FFC which connects the Main Board and between the Main Board and CRCM
CRCM board Board.
• CRCM Board failure 2. Replace the Ink Cartridge Holder with a
new one. (P. 165, P. 169)
3. Replace the Main Board with a new one.
(P. 103)

1F84 Data writing error 1 Temporary error of the firmware or the Main Board. Turn the power off once and turn it back on to check if the printer 1. Re-install the firmware.
However, it may occur due to unexpected reasons such as external recovers from the error. (Ignore it if the error does not occur again) 2. Replace the Main Board with a new one.
noises. (P. 103)

1F85 Data writing error 2 Temporary error of the firmware or the Main Board. Turn the power off once and turn it back on to check if the printer 1. Re-install the firmware.
However, it may occur due to unexpected reasons such as external recovers from the error. (Ignore it if the error does not occur again) 2. Replace the Main Board with a new one.
noises. (P. 103)

1FB8 ASIC access error IES (Ink End Sensor) control error has occurred. 1. Replace the Ink Cartridge Holder. (Check
• CRCM Board failure both right/left ones respectively) (P. 165,
• Main Board failure --- P. 169)
2. Replace the Main Board with a new one.
(P. 103)

DX100 Service Manual

 3.4Troubleshooting by Error code 67

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1FB9 CSIC error (1) CSIC control error has occurred. Replace the Main Board with a new one.
--- (P. 103)
• Main Board failure
1FBE CSIC error (2) CSIC control error has occurred. 1. Replace the Ink Cartridge Holder. (Check
• CRCM Board failure both right/left ones respectively) (P. 165,
• Main Board failure --- P. 169)
2. Replace the Main Board with a new one.
(P. 103)

1FBF CSIC error (3) CSIC control error has occurred. 1. Replace the Ink Cartridge Holder. (Check
• CRCM Board failure both right/left ones respectively) (P. 165,
• Main Board failure --- P. 169)
2. Replace the Main Board with a new one.
(P. 103)

1FC0 CSIC error (4) Communication failure between the Cartridge Holder and Main 1. Replace the FFC (CN400, CN401)
Board. between the Cartridge Holder and Main
„ Check the connection between the Left Ink Cartridge Holder and Board. (Check both right/left ones
• Connection failure of the FFC.
the Main Board if there is any loose or slant connection, or ripped
• CRCM Board failure respectively.)
terminals or the breaking of the FFC (CN401).
2. Replace the Ink Cartridge Holder. (Check
• Main Board failure „ Check the connection between the Right Ink Cartridge Holder
both right/left ones respectively) (P. 165,
and the Main Board if there is any loose or slant connection, or
P. 169)
ripped terminals or the breaking of the FFC (CN400).
3. Replace the Main Board with a new one.
(P. 103)

1FC1 CSIC error (5) CSIC control error has occurred. 1. Replace the Ink Cartridge Holder with a
• CRCM Board failure new one. (Check both right/left ones
• Main Board failure --- respectively) (P. 165, P. 169)
2. Replace the Main Board with a new one.
(P. 103)

1FC4 IES error (1) IES control error has occurred. Replace the Main Board with a new one.
---
• The fuse of the Main Board has blown. (P. 103)

1FC5 IES error (2) IES control error has occurred. Replace the Main Board with a new one.
---
• The fuse of the Main Board has blown. (P. 103)

1FC6 IES error (3) IES control error has occurred. 1. Replace the Ink Cartridge Holder with a
• CRCM Board failure new one. (Check both right/left ones
• Main Board failure --- respectively) (P. 165, P. 169)
2. Replace the Main Board with a new one.
(P. 103)

DX100 Service Manual

 3.4Troubleshooting by Error code 68

Table 3-5. Troubleshooting by Error Code

Code Error Name Cause Check Item Remedy
1FC7 IES error (4) IES control error has occurred. 1. Replace the Ink Cartridge Holder with a
• CRCM Board failure new one. (Check both right/left ones
• Main Board failure --- respectively) (P. 165, P. 169)
2. Replace the Main Board with a new one.
(P. 103)

1FC8 IES error (5) IES control error has occurred. 1. Replace the Ink Cartridge Holder with a
• CRCM Board failure new one. (Check both right/left ones
• Main Board failure --- respectively) (P. 165, P. 169)
2. Replace the Main Board with a new one.
(P. 103)

1FC9 IES error (6) IES control error has occurred. 1. Replace the Ink Cartridge Holder with a
• CRCM Board failure new one. (Check both right/left ones
• Main Board failure --- respectively) (P. 165, P. 169)
2. Replace the Main Board with a new one.
(P. 103)

2000 NVRAM error NVRAM erase or write error has occurred. Replace the Main Board with a new one.
---
(P. 103)
2002 SDRAM error Any value cannot be input when accessing SDRAM to write the Replace the Main Board with a new one.
---
value. (P. 103)
2003 FLASH BOOT SUM 1. Re-install the firmware.
1. Installation of the firmware has been failed.
CHECK error --- 2. Replace the Main Board with a new one.
2. The Flash ROM is damaged.
(P. 103)

200A F/W load error Reading/decompressing the firmware has been failed. 1. Re-install the firmware.
--- 2. Replace the Main Board with a new one.
(P. 103)

200D System interrupt A system failure such as CPU failure, defective cash or the like has Replace the Main Board with a new one.
---
watchdog time-out error occurred. (P. 103)
3000 AC shut-off The AC power has been shut off due to a power failure, unplugged, Check if the Power cable is correctly connected. 1. Replace the Power Supply Board with a
Power Supply Board failure, or Main Board failure or the like. new one. (P. 107)
2. Replace the Main Board with a new one.
(P. 103)

Dxxy Service call for FW This is an error for debugging in the design stage. However, it may Turn the power off once and turn it back on to check if the printer 1. Re-install the firmware.
debugging occur due to unexpected reasons such as external noises. recovers from the error. (Ignore it if the error does not occur again). 2. Replace the Main Board with a new one.
(P. 103)

Fxxx CPU related error Check if the installed firmware supports this printer. 1. Re-install the firmware.
„ The firmware has a defect.
2. Replace the Main Board with a new one.
„ The Main Board is broken. (P. 103)

DX100 Service Manual

 3.5Error and Remedy 69

3.5 Error and Remedy

3.5.1 Troubleshooting Power Supply Problems

This section explains the procedure for troubleshooting problems on the power supply.

Table 3-6. Troubleshooting Power Supply Problems

Symptom Cause Remedy Symptom
Power cable is not plugged in to the outlet. „ Power cable plugged in firmly? „ Plug in the power cable firmly.
Or, something is wrong with the power cable. „ Power cable plugged in straight? „ Replace the power cable.
Problem on the power source Multi-tapped power source? Do not configure any multiple connection (octopus
(such as unsteady electrical voltage) wiring) from a single outlet. Try to use the wall outlet
directly.
Problem on Power Distribution Board Power Distribution Board (CN3) and Power Supply Board (CN1) Reconnect the connector.
connection connected properly?
The primary power does not turn on.
Problem on Power Supply Board connection Power Supply Board (CN51) and Main Board (CN1) connected Reconnect the connector.
properly?
If none of the remedies above helps, there is a 1. Replace AC inlet.
problem on Power Supply Board / Power 2. If the printer still does not recover, replace Power
Distribution Board. --- Distribution Board. (P. 107)
3. If the printer still does not recover, replace Power
Supply Board. (P. 107)

Connection cable is not plugged in. Or, „ Connection cable plugged in properly?
„ Plug in the connection cable firmly.
something is wrong with the connection „ Connection cable damaged?
„ Replace the connection cable.
cable. „ Connection cable twisted or have something on?
Computer specification does not meet the „ Check if the computer meets the cable specs below: „ Try different way of connecting.
requirements of connection cable. USB2.0 (High Speed USB)
„ Other computers recognized?
„ Change the computer.
Printer not Recognized by Computer
Printer and computer not directly connected „ Using a printer selector? Connect computer and printer directly with one cable.
„ Using extension cord?
„ Using USB hub?
Printer driver installed incorrectly
„ Product name for this printer listed in computer's printer list? „ If the product name is not listed, re-install the printer
driver.
„ Printing port set correctly? „ Set the correct port (See the User's Manual for details).
„ Printing is paused Check the print job status from computer. Resume or delete any paused jobs.
Power LED on but does not operate
„ Pooled jobs • Any paused jobs?

If none of the remedies above helps... There is a problem on Main Board. --- Replace Main Board with a new one. (P. 103)

DX100 Service Manual

 3.5Error and Remedy 70

3.5.2 Troubleshooting Communication Abnormality

This section explains the procedure for troubleshooting problems on communication abnormality.

Table 3-7. Troubleshooting Communication Abnormality

Symptom Cause Remedy Symptom
The printer and the PC do not communicate. The printer and the PC do not communicate. --- Replace the USB cable with a new one.
All LEDs are lights Firmware is failed. --- Update the firmware on Service Program. (P. 217)

3.5.3 Troubleshooting Print Quality Problems

This section explains the procedure for troubleshooting problems on the print quality problems.

Table 3-8. Troubleshooting Print Quality Problems

Symptom Cause Remedy
Ink stuck inside/on the surface of the nozzles. Perform Head Cleaning. (P. 211)
The pump is not operating normally. Check the connection of the pump tube of Capping Unit.
Check if there is any broken or pressed part on the pump tube of Capping Unit.
Check the connection of the Capping Motor.
Replace the Capping Unit with a new one. (P. 172)
The wiper is not operating normally. Check the Wiper for any damage.
Check the connection of the Capping Motor.
Dot missing
Replace the Capping Unit with a new one. (P. 172)
There is something wrong in the ink path. 1. Perform the Ink Draining and initial ink charge. (P. 257, P. 256)
2. If not improved, replace the Ink Tube and the Ink cartridge holder with new ones.
(P. 176, P. 165, P. 169)

The Head FFC is not connected properly. Check the connection of the Head FFC, and if there is abnormality (slant connection or the like), correct it.(P. 118)
The case those remedies above do not improve the symptom. Replace the following parts with new ones:
• Print Head (P. 116)
• Main Board (P. 103)

DX100 Service Manual

 3.5Error and Remedy 71

Table 3-8. Troubleshooting Print Quality Problems

Symptom Cause Remedy
Paper is rubbed by the Print Head. Perform the PG Adjustment to adjust the height of Head. (P. 222)
This smear occurs because ink dries slowly. Replace the Heater Unit with a new one. (P. 182)
Ink smear (printed area)
The printed area of paper is contaminated by ink smear in the paper feed Clean the following parts if any dirt is found:
path. • Upper Paper Guide Unit (P. 145)
The backside of paper is contaminated by ink smear in the paper feed Clean the following parts if any dirt is found:
path. • Upper Platen Unit (P. 148)
Ink smear (backside)
Printing is made on the Upper Platen Unit, so it is contaminated. Check if anything is printed on the Upper Platen Unit when the paper setting and the size of paper actually to be
printed are different.

Symptom Cause Remedy

Horizontal banding There is something wrong with paper feeding. 1. Check the PF Scale for scratch and contamination.
2. Replace the SMAP Roller with a new one if any contamination or scratch is found. (P. 146)

1. Replace the Paper Feed Encoder Sensor if any abnormality is found. (P. 155)

1. Perform the Motor Measurement (PF Motor). (P. 255)

2. Perform the PF Adjustment. (P. 250)
3. Replace the PF Motor with a new one. (P. 185)

The Print Head has not been adjusted properly. Perform the Head Inclination Adjustment. (P. 219)
If the banding occurs soon after replacing the Head Data Controller Write parameters stored in the NVRAM on the previous board into the NVRAM on the new board.
Board, the parameter settings of the NVRAM may be incorrect.
The Print Head has a defect. Replace the Print Head with a new one. (P. 116)
The Main Board has a defect. Replace the Main Board with a new one. (P. 103)
Vertical banding Adjustments have not been carried out properly. Perform the Bi-d adjustment. (P. 221)
1. Perform the Motor Measurement (CR Motor). (P. 255)
2. Replace the CR Motor with a new one. (P. 186)

The CR Unit movement is unstable. Check the installation status of the CR Motor, the CR Timing Belt, and the Driven Pulley. (P. 186, P. 120)

DX100 Service Manual

 ٛ CHAPTER

4
DISASSEMBLY & ASSEMBLY
 4.1Overview 73

4.1 Overview C A U T IO N
„ When connecting/disconnecting the FFCs to/ from the connectors,
follow the precautions below. Otherwise the board may be damaged.
• Insert the FFC terminal firmly into the connector.
Unless otherwise specified, disassembled units or components reassembled by reversing the • Do not damage the metallic foil of the FFC terminal.
disassembly procedure.
• Before applying current, confirm there is no slant connection of the
4.1.1 Precautions FFC.
• Do not fold the FFC at other than the original folds.
• Do not distort the reinforcing plate of the FFC terminal.
„ Always wear gloves for disassembly and reassembly to avoid injury „ When reassembling the printer, make sure to route the FFCs and
W A R N IN G
from sharp metal edges. other cables as specified in this chapter. (Failure to do so may cause an
„ Make sure to unplug the AC cable before disassembly/reassembly unexpected contact of the cables with sharp metal edges, or lead to
because high voltage current flows through some parts of this printer lower the noise immunity.)
and touching such parts directly may result in electric shock and „ When the printer has to be operated with the covers removed, take
failure of the printer. extra care not to get your fingers or clothes caught in moving parts.
„ Do not move the Print Head Unit manually when the main power „ The cutter blade is razor-sharp. Be especially careful when handling
switch is ON unless you are handling an emergency situation or the cutter.
trouble such as a paper jam. „ When you removed any parts (especially cables) that are secured with
tape, double-sided tape, clamp or banding band, be sure to reinstall
and secure them with the tape as exactly the same as they were.
C A U T IO N
„ Make sufficient work space for servicing.
„ Locate the printer on a stable and flat surface. „ Disassembling the frame and some components of the printer is
prohibited because they are assembled with precise measurements in
„ Use only recommended tools for disassembly, assembly or adjustment 1/100 mm unit at the factory.
of the printer.
„ When an air duster is used in repair or maintenance work, the use of
air duster products containing inflammable gas is prohibited.
„ Be careful not to soil the printer or the floor with the leaked ink when
removing the ink-path-related components or parts. Spread a sheet of
paper or cloth on the floor in advance.
„ Do not touch electrical circuit boards with bare hands as the elements
on the board are so sensitive that they can be easily damaged by static
electricity. If you have to handle the boards with bare hands, use static
electricity discharge equipment such as anti-static wrist straps.
„ When reassembling the printer, make sure to connect the connectors
of the electric components or parts correctly and securely. Use
extreme care when connecting FFCs (flexible flat cables). Improper
connection of the FFCs, such as inserting them diagonally into the
connectors, could cause short-circuiting and lead to breakdown of the
electric elements on the boards.
„ Be careful not to get the FFCs disconnected. Secure the FFCs to the
frame with clothespins etc.

DX100 Service Manual

 4.1Overview 74

4.1.2 Orientation Definition

Top

Left
(Full side)
Rear

Right
Front (Home side)

Bottom

Figure 4-1. Orientation Definition

4.1.3 Recommended Tools

See "7.1 Service Tool" (p281).

DX100 Service Manual

 4.2Parts Diagram 75

4.2 Parts Diagram

† Exterior Parts 1

Top Cover (p93)

Rear Cover (p95)
Upper Cover (p96)

Front Cover (p96)

Rear Frame (p97)

Left Frame (p98)

Right Frame (p98)

Left IC Holder Cover (p94)

Trimmed Waste Paper Box (p94) Maintenance Cartridge Cover (p99)

Right IC Holder Cover (p95)

Figure 4-2. Parts Diagram (Exterior Parts 1)

DX100 Service Manual

 4.2Parts Diagram 76

† Electric Circuit Components

Right Heater Fan (p181) Right Heater Duct (p179)

Left Heater Duct (p179)

Left Heater Fan (p181)

Main Board (p103)

Heater Unit (p182)

AID Unit (p109)

Power Distribution Board (p107)

Cooling Fan (+5V) (p177)

Power Supply Board (p107) Cooling Fan (+24V) (p178)

Heater Board (p105)

Figure 4-3. Parts Diagram (Electric Circuit Components)

DX100 Service Manual

 4.2Parts Diagram 77

† Carriage Related Parts

CR Timimg Belt (p120)

Print Head (p116)

APG Unit (p124)

Head FFC (p118)

CR Scale (p119)

CR Motor (p186)

Self Sealing Valve (p112)

CR Unit (p120)

Figure 4-4. Parts Diagram (Carriage Mechanism)

DX100 Service Manual

 4.2Parts Diagram 78

† Paper Feed Mechanism 1

Release Unit (p142)

Middle Paper Guide (p139)

Middle Roller (p140)

SMAP Roller (p146)

U Guide (p138)

PF Motor (p185)

Figure 4-5. Parts Diagram (Paper Feed Mechanism 1)

DX100 Service Manual

 4.2Parts Diagram 79

† Paper Feed Mechanism 2

Upper Platen Unit (p148)

Cutter Unit (p153)

Upper Paper Guide Unit (p145)

EJ Frame Unit (p143)

Lower Platen Unit (p149)

Driven Release Holder (p144)

Figure 4-6. Parts Diagram (Paper Feed Mechanism 2)

DX100 Service Manual

 4.2Parts Diagram 80

† Paper Feed Mechanism 3

Roll Width Guide Unit (p129)

Upper Roll Guide A (p128)

Driven Roller 2 (p132)

Inlet Roller (p136)

Upper Roll Guide B (p128)

Paper Width Guide Unit (p129)

Roll Unit (p126)

Driven Roller 1 (p131)

Feed Roller 2 (p135)

Paper Width Guide (p138)

Decurl Roller (p130)

Feed Roller 1 (p133)

Figure 4-7. Parts Diagram (Paper Feed Mechanism 3)

DX100 Service Manual

 4.2Parts Diagram 81

† Sensors
Rear Cover Open Sensor (p160)

PF Encoder Sensor (p155)

Trimmed Waste Paper Box Open Top Cover Open Sensor (p154)
Sensor (p159)

Left IC Holder Cover Open

Sensor (p158)
PE Sensor Unit (p161)

Inlet Paper Edge Sensor (p156)

Slack Sensor Unit (p157)

Roll Motor (p188)

Roll End Sensor (p163)

Right IC Holder Cover Open Sensor (p158)
Roll Set Sensor (p162)

Figure 4-8. Parts Diagram (Sensor)

DX100 Service Manual

 4.2Parts Diagram 82

† Ink System Mechanism

Ink Tube Joint (p164)

Left Ink Tube (p176)

Capping Unit (p172)

Decompression Pump Unit (p171)

Left Ink Cartridge

Holder (p165)

Right Ink Cartridge

Holder (p169)

Figure 4-9. Parts Diagram (Ink System Mechanism)

DX100 Service Manual

 4.3Disassembly Flowchart 83

4.3 Disassembly Flowchart

† Housing

Start

Top Cover (p93) Trimmed Waste Paper Box Left IC Holder Cover (p94) Right IC Holder Cover (p95) Rear Cover (p95)
(p94)

Upper Cover (p96)

Rear Frame (p97) Trimmed Waste Paper Box

(p94)

Left Frame (p98) Right Frame (p98) Front Cover (p96)

Front Cover (p96)

Maintenance Cartridge
Cover (p99)

Figure 4-10. Disassembly Flowchart (Housing)

DX100 Service Manual

 4.3Disassembly Flowchart 84

† Electric Circuit Components/Fan/Heater

Start

Top Cover (p93)

Upper Cover (p96)

Rear Frame (p97) Trimmed Waste Paper Box

(p94)

Left Frame (p98) Right Frame (p98) Front Cover (p96)

AID Unit (p109) Cooling Fan (+24V) Left Frame (p98) Left Heater Duct/Right
Cooling Fan (+5V) (p177)
(p178) Heater Duct (p179)

Left Heater Fan/Right

Main Board (p103) Heater Board (p105) Cutter Unit (p153)
Heater Fan (p181)

Power Supply Board/Power

Heater Unit (p182)
Distribution Board (p107)

Figure 4-11. Disassembly Flowchart (Electric Circuit Components / Fan / Heater)

DX100 Service Manual

 4.3Disassembly Flowchart 85

† Carriage Mechanism

Start

Top Cover (p93)

Upper Cover (p96)

Rear Frame (p97) Trimmed Waste Paper Box APG Unit (p124)
(p94)

Unlocking the CR Unit (p92) Front Cover (p96)

CR Scale (p119) Self Sealing Valve (p112)

Print Head (p116)

CR Scale (p119) Rear Frame (p97)

CR Unit/CR Timimg Belt

Head FFC (p118)
(p120)

Figure 4-12. Disassembly Flowchart (Carriage Mechanism)

DX100 Service Manual

 4.3Disassembly Flowchart 86

† Paper Feed Mechanism 1

Start

Trimmed Waste Paper Box

(p94)

Roll Unit (p126)

Inlet Roller (p136) Paper Width Guide Unit Roll Width Guide Unit
Driven Roller 1 (p131) Decurl Roller (p130) Upper Roll Guide B (p128) Upper Roll Guide A (p128) Upper Roll Guide B (p128)
(p129) (p129)

Paper Width Guide (p138) Feed Roller 1 (p133) Driven Roller 2 (p132) Feed Roller 2 (p135)

Figure 4-13. Disassembly Flowchart (Paper Feed Mechanism 1)

DX100 Service Manual

 4.3Disassembly Flowchart 87

† Paper Feed Mechanism 2

Start

Top Cover (p93)

Rear Cover (p95) Upper Cover (p96)

Trimmed Waste Paper Box

Upper Cover (p96)
(p94)

Top Cover Open Sensor U Guide (p138) Front Cover (p96) Cutter Unit (p153)
(p154)

Release Unit (p142) Self Sealing Valve (p112)

U Guide (p138) APG Unit (p124) Print Head (p116)

Driven Release Holder CR Unit/CR Timimg Belt

APG Unit (p124)
(p144) (p120)

Driven Release Holder EJ Frame Unit (p143) Upper Platen Unit (p148)
(p144)

PE Sensor Unit (p161) PF Encoder Sensor (p155)

Upper Paper Guide Unit SMAP Roller (p146)

(p145)

Middle Paper Guide (p139) Middle Roller (p140) Capping Unit (p172)

EJ Frame Unit (p143) Lower Platen Unit (p149)

Figure 4-14. Disassembly Flowchart (Paper Feed Mechanism 2)

DX100 Service Manual

 4.3Disassembly Flowchart 88

† Sensors

Start

Trimmed Waste Paper Box

Top Cover (p93)
(p94)

Upper Cover (p96) Roll Unit (p126)

Top Cover Open Sensor Inlet Paper Edge Sensor

Slack Sensor Unit (p157) Roll Set Sensor (p162) Roll End Sensor (p163)
(p154) (p156)

Release Unit (p142) Rear Frame (p97) Trimmed Waste Paper Box
(p94)

Rear Cover Open Sensor

U Guide (p138) PF Encoder Sensor (p155) Front Cover (p96)
(p160)

Left IC Holder Cover Left Heater Duct/Right

Middle Paper Guide (p139)
Open Sensor/ Right IC Heater Duct (p179)
Holder Cover Open
Sensor (p158)
PE Sensor Unit (p161) Cutter Unit (p153)

Heater Unit (p182)

Trimmed Waste Paper

Box Open Sensor (p159)

Figure 4-15. Disassembly Flowchart (Sensors)

DX100 Service Manual

 4.3Disassembly Flowchart 89

† Ink System Mechanism

Start

Right IC Holder Cover Left IC Holder Cover

Top Cover (p93)
(p95) (p94)

Upper Cover (p96) Top Cover (p93) Top Cover (p93)

Ink Tube Joint (p164) Upper Cover (p96) Upper Cover (p96)

Rear Frame (p97) Rear Frame (p97)

Right Frame (p98) Left Frame (p98)

Maintenance Cartridge Left Ink Cartridge Holder

Cover (p99) (p165)

Right Ink Cartridge Trimmed Waste Paper Box Decompression Pump

Left Ink Tube (p176)
Holder (p169) (p94) Unit (p171)

Front Cover (p96)

Capping Unit (p172)

Figure 4-16. Disassembly Flowchart (Ink System Mechanism)

DX100 Service Manual

 4.3Disassembly Flowchart 90

† Motors

Start

Top Cover (p93)

Upper Cover (p96)

Rear Frame (p97)

Left Frame (p98) Right Frame (p98) Left Heater Duct/Right

Heater Duct (p179)

PF Motor (p185) CR Scale (p119) Left Frame (p98) Cutter Unit (p153)

CR Motor (p186) Rear Cover (p95) Heater Unit (p182)

Trimmed Waste Paper Box Rear Cover Open Sensor

(p94) (p160)

Left IC Holder Cover Capping Unit (p172)

(p94)

Right IC Holder Cover

AID Unit (p109)
(p95)

Front Cover (p96) U Guide (p138)

Maintenance Cartridge
Ink Tube Joint (p164)
Cover (p99)

Self Sealing Valve (p112) Roll Unit (p126)

Print Head (p116) Slack Sensor Unit (p157)

Roll Motor (p188)

Figure 4-17. Disassembly Flowchart (Motors)

DX100 Service Manual

 4.4Parts that Cannot be Removed 91

4.4 Parts that Cannot be Removed

This product includes the parts that can not be removed for the reason to maintain the quality
of the product. Make sure to check the following table of contents before disassembling the
printer.

Parts Remarks Reference

Front EJ roller Front EJ roller can not remove. Figure 4-18

Front EJ roller

Figure 4-18. Parts cannot be removed (Front EJ roller)

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 92

4.5 Disassembly and Assembly Procedure

4.5.1 Preparation for Dissembling

4.5.1.1 Unlocking the CR Unit
When removing the parts listed below, unlock the CR Unit manually or using the Service CR Unit
Program.

Parts Reference
Self Sealing Valve p112 Flat-blade screwdriver

Print Head p116

CR Scale p119
CR Unit / CR Timing Belt p120
Head FFC p118

† Unlocking the CR Unit using the Service Program

See "5.4.6 Release Carriage Lock" (p230).
† Unlocking the CR Unit manually
Unlock the CR Unit by turning the gear of the Capping Unit clockwise using a precision
flat-blade screwdriver.
Capping Unit
Take care not to damage the gear (white). (See Figure 4-19)
C A U T IO N
Figure 4-19. Unlocking the CR Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 93

4.5.1.2 Ink Discharge 4.5.2 Housing

When removing the parts listed below, perform the Ink Discharge on Service Program. (see
"5.6.3.1 Ink Discharge" (p257)). 4.5.2.1 Top Cover
1. Remove the Top Cover while sliding toward you.
Parts Reference
Self Sealing Valve p112 Top Cover
Ink Tube Joint p164
Left Ink Cartridge Holder p165
Right Ink Cartridge Holder p169
Capping Unit p172
Decompression Pump Unit p171
Left Ink Tube p176

Figure 4-20. Removing the Top Cover

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 94

4.5.2.2 Trimmed Waste Paper Box 4.5.2.3 Left IC Holder Cover

1. Remove the Trimmed Waste Paper Box toward you. 1. Open the Left IC Holder Cover.
2. Disengage the two tabs, and remove the Left IC Holder Cover.

Tab

Tab

Left IC Holder Cover

Trimmed Waste Paper Box

Figure 4-22. Removing the Left IC Holder Cover
Figure 4-21. Removing the Trimmed Waste Paper Box

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 95

4.5.2.4 Right IC Holder Cover 4.5.2.5 Rear Cover

1. Open the Right IC Holder Cover. 3. Open the Rear Cover while holding the lock lever.
2. Disengage the two tabs, and remove the Right IC Holder Cover. 4. Release the two tabs on the full side while holding the lock lever, and remove the Rear
Cover.

Full side

Tabs

Tab
Rear Cover

Tab

Right IC Holder Cover

Figure 4-23. Removing the Right IC Holder Cover

Lock lever

Figure 4-24. Removing the Rear Cover

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 96

4.5.2.6 Upper Cover 4.5.2.7 Front Cover

1. Remove the Top Cover. (P.93) 1. Remove the Top Cover. (P.93)
2. Open the Rear Cover. 2. Remove the Upper Cover. (P.96)
3. Remove the eight screws, and remove the Upper Cover. 3. Remove the Trimmed Waste Paper Box. (P.94)
A) Silver M3x8 P-tite screw : two pieces 4. Open the Left IC Holder Cover and Right IC Holder Cover.
B) Silver M3x6 S-tite screw : six pieces 5. Remove the seven screws that secure the Front Cover.
A) Silver M3x6 S-tite screw : seven pieces

Top
B

Upper Cover
A A A

B
B
B A A A
A A

B
Front Cover
Left IC Holder Cover Right IC Holder Cover

Rear Cover

Figure 4-26. Removing the Front Cover

Figure 4-25. Removing the Upper Cover

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 97

6. Disconnect the cables from the three relay connectors. 4.5.2.8 Rear Frame
Left 1. Remove the Top Cover. (P.93)
Right
2. Remove the Upper Cover. (P.96)
3. Remove the six screws, and remove the Rear Frame.
A) Silver M3x6 S-tite screw : six pieces

Relay
connector
A
A

Relay connector A

A
A

Figure 4-27. Releasing the cable

Rear Frame

Figure 4-28. Removing the Rear Frame

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 98

4.5.2.9 Left Frame 4.5.2.10 Right Frame

1. Remove the Top Cover. (P.93) 1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96) 2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97) 3. Remove the Rear Frame. (P.97)
4. Remove the six screw, and remove the Left Frame. 4. Remove the six screws, and remove the Right Frame.
A) Silver M3x6 S-tite screw : six pieces A) Silver M3x6 S-tite screw : six pieces

A
A
A
A A
A

A
A

A A

Tab
A
A Tab

Left Frame Right Frame

Tab
Tab
Figure 4-29. Removing the Left Frame Figure 4-30. Removing the Right Frame

Insert the two tabs of the Left Frame to the holes of the frame. (See Figure Insert the two tabs of the Right Frame to the holes of the frame. (See Figure
4-29) 4-30)

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 99

4.5.2.11 Maintenance Cartridge Cover 12. Release the Right Ink Tube from the clamps and two tabs of the Maintenance Cartridge
Cover.
1. Remove the Top Cover. (P.93)
13. Remove the decompression tube from the groove of the Maintenance Cartridge Cover.
2. Remove the Upper Cover. (P.96)
14. Remove the FFC from the Maintenance Cartridge Cover.
3. Remove the Rear Frame. (P.97)
4. Remove the Right Frame. (P.98)
Groove
5. Remove the Front Cover. (P.96)
6. Remove the heater upper cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179)) Right Ink
Tube
7. Remove the heater lower cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179))
Maintenance
8. Remove the Right Heater Duct. Cartridge Cover
Clamp
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step10 (p180))
9. Disconnect the FFC from the connector (CN402) of the Main Board.
10. Release the FFC from the two clamps. Tabs

11. Peel off the FFC.

Double-
Clamp sided tape
Double-
sided tape Clamp

Double-
sided tape FFC
FFC

Decompression tube

CN402

Figure 4-32. Removing the Maintenance Cartridge Cover (2)

Main Board

Figure 4-31. Removing the Maintenance Cartridge Cover (1)

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 4.5Disassembly and Assembly Procedure 100

15. Remove the four screws that secure the Maintenance Cartridge Cover.
Waste ink tube (Blue)
A) Silver M3x6 S-tite screw : one piece Waste ink Tube (Red) (inside)
(outside)
B) Silver M3x8 P-tite screw : one piece
C) Silver M3x4 Bind machine screw : two pieces
Tube stopper
In the next step, waste ink may spill from the waste ink tube if the tube is
C A U T IO N
disconnected. Prepare a waste cloth or the like in advance and be careful
not to contaminate the surroundings. Hook Hook

16. Disengage two hooks of the tube stopper and remove the tube stopper, then remove the
two waste ink tube from the tube stopper.
17. Slide the Maintenance Cartridge Cover in the direction of the arrow, and remove it.

C C

B
A

Maintenance
Cartridge Cover

Figure 4-33. Removing the Maintenance Cartridge Cover (3)

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 4.5Disassembly and Assembly Procedure 101

„ Align the two tabs of the Maintenance Cartridge Cover to the two
groove of the lower guide.

Groove Maintenance
Cartridge Cover
Groove

Tab

Lower guide
Tab

„ Route the decompression tube on the groove of the Maintenance

Cartridge Cover.
„ Attach the FFC aligning the tab of the Maintenance Cartridge Cover
with double-sided tape.

Decompression tube
Maintenance
Cartridge Cover

FFC
Double-sided tape Tab

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 4.5Disassembly and Assembly Procedure 102

4.5.3 Electric Circuit Components

4.5.3.1 Board Name/Function List

When replaced the Main Board, follow the precautions below. Otherwise
C A U T IO N
the Main Board data may be damaged.
„ Do not plug the printer AC cable when the printer switch is ON.
„ When printer power OFF, do not unplug the printer AC cable during
power LED flashes.

Table 4-1. Board Name/Function List

Name Function Reference
Main Board CD27 MAIN • Controls the motors p103
• Controls the sensors
• Controls paper cut
• Controls the heater
• Controls the ink cartridge/
maintenance cartridge
• Controls the LED/switch/buzzer
Power Supply Board/ CC15 PSH/ • Distributes DC power supply p107
Power Distribution Board CC20 SUB-J

Heater Board CB81 MCU-B • Controls the heater p105

AID Unit CA87 SUB-J • Controls auto ink detection p109

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 4.5Disassembly and Assembly Procedure 103

4.5.3.2 Main Board

Double-sided
C A U T IO N
„ Before working, wear an antistatic wrist band when handling the tape
internal circuit boards to prevent damage from static electricity.
A
„ When replacing the Main Board, backup the NVRAM data.
FFC
A

1. Backup the NVRAM data (only replacement). (P.214)

2. Remove the Top Cover. (P.93)
3. Remove the Upper Cover. (P.96)
4. Remove the Rear Frame. (P.97)
5. Remove the Right Frame. (P.98)
6. Remove the Left Frame. (P.98)
7. Disconnect the cables and FFCs from all connectors on the Main Board. (Be sure to
unlock the connector (CN13) before disconnecting the cable.)
(4.6 Connector Position "Main Board (p195)")
8. Peel off the FFC of the Right Ink Cartridge Holder. Clamps

9. Remove the four screws that secure the main board fixing plate.
Main board
A) Silver M3x6 Bind machine screw : four pieces fixing plate

10. Release the cable from the seven clamps and two wire saddles, and remove the main
board unit. Main board
unit

Wire saddle Wire saddle

A
Clamp

Clamps Clamps

Figure 4-34. Removing the main board unit

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 4.5Disassembly and Assembly Procedure 104

11. Remove the two screws, and remove the cable fixing plate. 13. Update the firmware (only replacement). (P.217)
B) Silver M3x6 Bind machine screw : two pieces 14. Restore the NVRAM data (only replacement). (P.214)
12. Remove the seven screws, and Main Board.
C) Silver M3x6 Bind machine screw : six pieces A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Main Board is replaced.
D) Silver M3x6 S-tite screw : one piece

Cable fixing plate

C

Main Board

B C

C
C
B

Figure 4-35. Removing the Main Board

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 4.5Disassembly and Assembly Procedure 105

4.5.3.3 Heater Board

Before working, wear an antistatic wrist band when handling the internal Heater Board
C A U T IO N Unit
circuit boards to prevent damage from static electricity.

Heater board
1. Remove the Top Cover. (P.93) A fixing plate

2. Remove the Upper Cover. (P.96) A

3. Remove the Rear Frame. (P.97)
4. Remove the Right Frame. (P.98)
5. Remove the Left Frame. (P.98)
6. Disconnect the cables from all connectors on the Heater Board. (Be sure to unlock the
connectors (CN1, CN2, CN3, CN11) before disconnecting the cable)
(4.6 Connector Position "Heater Board (p196)")
7. Remove the four screws that secure the heater board fixing plate.
A) Silver M3x6 Bind machine screw : four pieces A A

8. Release the cables from the four clamps and two wire saddles, then remove the heater
board unit.
Clamp Clamp Clamps Wire saddle

Figure 4-36. Removing the heater board unit

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 4.5Disassembly and Assembly Procedure 106

9. Remove the six screws, and remove the Heater Board.

B) Silver M3x6 Bind machine screw : six pieces

Heater Board

B B

Figure 4-37. Removing the Heater Board

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 4.5Disassembly and Assembly Procedure 107

4.5.3.4 Power Supply Board/Power Distribution Board

Before working, wear an antistatic wrist band when handling the internal Power supply board unit
C A U T IO N
circuit boards to prevent damage from static electricity.

A A
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97)
4. Remove the Right Frame. (P.98)
5. Remove the Left Frame. (P.98)
A
6. Remove the heater board unit.
("4.5.3.3 Heater Board" Step6 (p105) to Step 8 (p105))
7. Disconnect the cables from all connectors on the Power Supply Board. (Be sure to
unlock the connector (CN1) before disconnecting the cable)
(4.6 Connector Position "Power Supply Board (p197)")
8. Unlock all the connectors of the cables connected to the Power Distribution Board, and Figure 4-38. Removing the power supply board unit
disconnect all the cables.
(4.6 Connector Position "Power Distribution Board (p197)")
9. Remove the three screws, and remove the Power Supply Board Unit.
A) Silver M3x6 Bind machine screw : 3 pieces

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 4.5Disassembly and Assembly Procedure 108

10. Remove the six screws, and remove the Power Supply Board.
B) Silver M3x6 Bind machine screw : six pieces
11. Remove the four screws, and remove the Power Distribution Board.
C) Silver M3x6 Bind machine screw : four pieces

Power Distribution Board

Power Supply Board

C
C B

B
C
C
B
B

Figure 4-39. Removing the Power Supply Board/Power Distribution Board

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 4.5Disassembly and Assembly Procedure 109

4.5.3.5 AID Unit

Be sure to unplug the power cable before disassembling the AID Unit.
W A R N IN G
Working with the power supply still connected may result in electric shock.

AID upper plate

Before working, wear an antistatic wrist band when handling the internal
C A U T IO N
circuit boards to prevent damage from static electricity.

1. Remove the Top Cover. (P.93)

2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97) B

4. Remove the Left Frame. (P.98) A

5. Remove the clamp sheet.
("4.5.4.6 APG Unit" Step3 (p124))
6. Remove the FFC guide frame.
("4.5.4.6 APG Unit" Step4 (p124) ~ Step 5 (p124))
7. Remove the two screws, and remove the AID upper plate.
A) Silver M3x6 S-tite screw : one piece
Figure 4-40. Removing the AID upper plate
B) Silver M3x6 P-tite screw : one piece

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 4.5Disassembly and Assembly Procedure 110

8. Remove the screw that secure the cable of the AID Unit.
C) Silver M3x6 P-tite screw : one piece Top Cable of the AID Unit

Make sure the terminal of the AID Unit cable is set in the correct direction. C

Cable of the D
AID Unit

Terminal Terminal

OK NG

9. Remove the three screws that secure the AID Unit.

D) Silver M3x6 S-tite screw : three pieces
10. Release the cable from the wire saddle.
D D
11. Remove the AID Unit downward.
Cable of the AID Unit

Wire saddle
AID Unit

Figure 4-41. Removing the AID Unit (1)

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 4.5Disassembly and Assembly Procedure 111

12. Disconnect the FFC from the connector of the AID Unit.
13. Remove the FFC and the feritecore. After installing the AID Unit, confirm the following.
„ Route the cable of the Heater Unit (blue) under the cables.
„ Secure the cable of the Heater Unit (blue) with two clamps of the Left
Ink Cartridge Holder.

OK
Ferrite core Clamp
Double-sided tape
Clamp

FFC
Cable of the Heater Unit (blue)
AID Unit Connector

NG
Figure 4-42. Removing the AID Unit (2)
Cable of the Heater Unit (blue)

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the AID Unit is removed or replaced.

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 4.5Disassembly and Assembly Procedure 112

4.5.4 Carriage Mechanism Route the Head FFC on the two tabs of the CR frame cover.

4.5.4.1 Self Sealing Valve CR frame cover

1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96) Head FFC

3. Remove the Trimmed Waste Paper Box. (P.94)

4. Remove the Front Cover. (P.96)
5. Remove the heater upper cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179))
Tab
6. Remove the heater lower cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179))
7. Remove the screw that secure the CR frame cover. Tab
A) Silver M3x6 S-tite screw: one piece
8. Insert a flat-blade screwdriver or a similar tool into the hole on the CR frame cover and
release the hook, and then remove the CR frame cover.

Attach the hook of the CR frame cover to the frame.

CR frame cover

CR frame cover
A

Hole
Hook
Hook Frame

Figure 4-43. Removing the CR frame cover

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 4.5Disassembly and Assembly Procedure 113

9. Remove the screw that secure the tube fixing plate. 11. Disengage the two hooks, and remove the grounding plate.
B) Silver M3x8 P-tite screw : one piece 12. Release the sheet (first) from the hook of the tube fixing plate, and remove the two
10. Disengage the three tabs, remove the tube fixing plate in the direction of the arrow. sheets and SUS plate.
13. Remove the Head FFC.
14. Release the Ink Tube from the two hooks of the tube fixing plate.

Tube fixing plate

Grounding
plate
Hook

Hook

Tab B

Tube fixing plate Grounding

plate
Tab
Tab

Figure 4-44. Removing the Tube fixing plate (1)

Hook From the front;

• Sheet (first)
• SUS plate
• Sheet (second)

Head FFC

Hook
Ink Tube
Hook
Figure 4-45. Removing the tube fixing plate (2)

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 4.5Disassembly and Assembly Procedure 114

15. To release the Ink Tube, disengage the four hooks (two each), and release the two 17. Remove the two screws that secure the Self Sealing Valve.
outers from the two harness holders. C) Silver M2.6x8 P-tite screw : two pieces
16. Release the Head FFC, the SUS plate, and the two sheets from the four hooks (two
each) on the two harness holders.

SUS plate,
Harness holder Sheet (two pieces)
Hooks
Harness holder

C C

Outer

Ink Tube
Self Sealing
Hooks Valve
Outer

Figure 4-47. Removing the Self Sealing Valve (2)

Head FFC

Figure 4-46. Removing the Self Sealing Valve (1)

When the Ink Tube is removed at the following step, ink may drip off from
C A U T IO N
the tube. Prepare a waste cloth or the like in advance and be careful not to
contaminate the surroundings.

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 4.5Disassembly and Assembly Procedure 115

18. Remove the two screws that secure the tube, and remove the Self Sealing Valve and
„ Attach the harness holder in the following order.
the O-ring.
1. Mark the Ink Tube at the point right next to the screw hole on the CR
D) Silver M2.5x12 Bind machine screw : two pieces frame cover.
2. Attach one of the harness holder on the marked position.

Marking

O-ring

D
Screw hole of the
D CR frame cover

Ink Tube
3. Attach the other harness holder on the center of the curved part of the
sheet.

Sheet Dent
Figure 4-48. Removing the Self Sealing Valve (3)

„ Tighten the screw that secures the Self Sealing Valve with tightening
torque about 0.29N/m. (See Figure 4-47)
„ Before installing the Ink Tube, make sure the O-ring is attached
to it.

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Self Sealing Valve is removed or
replaced.

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 4.5Disassembly and Assembly Procedure 116

4.5.4.2 Print Head

Print Head
When connecting/disconnecting the Head FFC to/ from the connector,
C A U T IO N
follow the precautions below. Otherwise the Print Head may be damaged.
• Insert the FFC terminal firmly into the connector.
• Do not damage the metallic foil of the FFC terminal. A
• Before applying current, confirm there is no slant connection of the Porous pad 2
FFC.
A
1
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Remove the Trimmed Waste Paper Box. (P.94)
A
Valve holder spacer 3
4. Remove the Front Cover. (P.96)
Valve holder spacer
5. Remove the Self Sealing Valve. (P.112)
6. Remove the two valve holder spacers.
7. Remove the porous pad.
8. Remove the three screws that secure the Print Head.
A) Silver M2.6x8 P-tite screw: three pieces
9. Disconnect the Head FFC from the Print Head while lifting the Print Head, and remove
Print Head
the Print Head.

Head FFC

Figure 4-49. Removing the Print Head

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 4.5Disassembly and Assembly Procedure 117

„ When installing the Print Head, press the Print Head in the direction
of the arrow, and then secure it with the two screws.
„ Secure the screws in the order shown in Figure 4-49.

Print Head

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Print Head is removed or
replaced.

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 4.5Disassembly and Assembly Procedure 118

4.5.4.3 Head FFC

APG Unit Three tabs
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Trimmed Waste Paper Box. (P.94) Connector of the
4. Remove the Front Cover. (P.96) CR encoder sensor

5. Remove the Self Sealing Valve. (P.112)

6. Remove the Print Head. (P.116)
7. Remove the Rear Frame. (P.97)
8. Remove the clamp sheet.
("4.5.4.6 APG Unit" Step3 (p124))
9. Disconnect the FFC from the connector of the CR encoder sensor.
10. Release the Head FFC from the three tabs of the APG Unit.
11. Peel off the Head FFC from the frame.
Head FFC
12. Disconnect the Head FFC from the connectors (CN100, CN501, CN502, CN503,
CN504) of the Main Board.

Head FFC

Double-sided tape

Double-sided tape

Connectors
(CN100, CN501, CN502,
CN503, CN504)
Figure 4-50. Removing the Head FFC

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 4.5Disassembly and Assembly Procedure 119

4.5.4.4 CR Scale

C A U T IO N
„ Take care not to bend the CR Scale when removing/installing it
because it is fragile.
„ When handling the CR Scale, make sure to hold the scale only by the
edges taking care not to touch the scale surface.
„ Never touch the scale surfaces. Be extremely careful not to
contaminate or scratch the scale surfaces.
Left Hook
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97)
4. Move the CR Unit to the center. CR Scale

5. Remove the torsion spring from CR Scale.

CR Unit
6. Disengage the CR Scale from the hook of the frame at left side of the printer, and Pull
out the CR Scale slowly from the CR Unit.
7. Pull out the CR Scale slowly from the slit of the carriage assembly, and then turn the
scale 90 degrees upward and remove it from the hook of the frame.

„ Attach the CR Scale so that its notched portion facing upward. (See
Figure 4-51)
„ Make sure not to let the CR Scale touches the CR Unit when inserting
the CR Scale into the slit of the CR Unit.

CR Unit
Slit

Right Torsion spring

Hook Chipped portion

Figure 4-51. Removing the CR Scale

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 4.5Disassembly and Assembly Procedure 120

4.5.4.5 CR Unit/CR Timimg Belt 10. Remove the screw, and remove the driven pulley holder stopper.
1. Remove the Top Cover. (P.93) A) Silver M3x6 machine screw : one piece
2. Remove the Upper Cover. (P.96) 11. Remove the extension spring, and remove the CR Timimg Belt from the driven pulley.
3. Remove the Trimmed Waste Paper Box. (P.94) 12. Remove the CR Timimg Belt from the pinion gear of the CR Motor.
4. Remove the Front Cover. (P.96)
Left Right CR Motor
5. Remove the Self Sealing Valve. (P.112)
Extension Spring CR Timimg Belt
6. Remove the Print Head. (P.116)
7. Remove the CR Scale. (P.119) CR Timimg Belt
8. Remove the FFC from the CR encoder sensor.
("4.5.4.3 Head FFC" Step9 (p118)) A
9. Remove the main press torsion spring and sub press torsion spring.

Main press torsion spring

Sub press torsion spring

Driven pulley pinion gear

Driven pulley
holder stopper

Figure 4-53. Releasing the CR Timimg Belt

Figure 4-52. Removing the Main press torsion spring/Sub press torsion spring

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 4.5Disassembly and Assembly Procedure 121

13. Remove the cut washers, and remove the two PG cams.
14. Remove the two washers, and the two disc springs.
Cut washer

When installing the PG cam, install it in the order shown below. Cut washer

PG cam

PG cam

Cut washer Right PG cam Washer Disc spring

Washer, disc spring

15. Remove the two PG cam bushings.
Right CR scale
16. Remove the spring, and remove the right CR scale mount plate. mount plate

PG cam bushing
Washer, disc spring

Spring

PG cam bushing

Figure 4-54. Removing the Right CR scale mount plate

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 4.5Disassembly and Assembly Procedure 122

17. Remove the driven pulley. 19. Pull up the center of the plate, and disengage the hook.
18. Pull the CR main shaft and the CR sub shaft, and remove the CR Unit and left CR scale 20. Turn the plate to the position shown in the figure, and remove it.
mount plate. 21. Remove the CR belt holder from the CR Unit.
22. Remove the CR Timimg Belt from the CR belt holder.

Left CR scale CR Timimg Belt

mount plate

Driven pulley

CR Unit Hook
Plate CR belt holder

Figure 4-56. Removing the CR Timimg Belt

CR main shaft
„ Install the CR Timing Belt as follows.
• Face the tooth side as shown in the figure below.
• Set the area with the gear on both sides to the CR belt holder.
CR sub shaft

Top: Teeth Area with the teeth Top: Teeth

Bottom: Flat on both sides Bottom: Flat

Figure 4-55. Removing the CR Unit

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 4.5Disassembly and Assembly Procedure 123

„ Attach the right CR scale mount plate in the following order.

1. Remove the cut washer, and remove the center of spur gear.
2. Install the right CR scale mount plate.
3. Secure the two PG cams with their positioning holes aligned with
the holes on the frame using the cut washers.
4. Secure the center of spur gear with cut washer.

Spur gear PG cam

PG cam

Positioning hole

Positioning
hole

Lubricate the parts before installing the CR Unit referring to"6.3

Lubrication
Lubrication (p264)" when the CR Unit is removed or replaced.

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the CR Unit is removed or replaced.

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 4.5Disassembly and Assembly Procedure 124

4.5.4.6 APG Unit 6. Release the FFC of the PF Encoder Sensor from the four tabs of the APG Unit.
1. Remove the Top Cover. (P.93) 7. Disconnect the cable of the APG Motor from the relay connector.
2. Remove the Upper Cover. (P.96) 8. Disconnect the cable from the connector of the APG position sensor
3. Disengage the hook of the clamp sheet, and remove the clamp sheet. 9. Remove the three screws that secure the APG Unit.
4. Remove the Head FFC from the three tabs of the APG Unit. B) Silver M3x6 S-tite screw : three pieces
5. Remove the two screws, and then slide the FFC guide frame and remove it.
A) Silver M3x6 Bind machine screw : two pieces B

B
Clamp sheet
Hook
Head FFC

A Relay connector
Three tabs Connector of the APG
position sensor
A
Cable of the APG
Motor

FFC guide frame

Tab
FFC of the PF
Encoder Sensor
APG Unit

Figure 4-57. Removing the Clamp sheet/FFC guide frame

APG Unit

Figure 4-58. Removing the APG Unit

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 4.5Disassembly and Assembly Procedure 125

Attach the two tabs of the APG Unit to the two holes of the frame.

Tabs

APG Unit

Lubricate the parts before installing the APG Unit

Lubrication
referring to "6.3 Lubrication (p264)" when the APG Unit is replaced.

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the APG Unit is removed or
replaced.

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 4.5Disassembly and Assembly Procedure 126

4.5.5 Paper Feed Mechanism

4.5.5.1 Roll Unit
1. Remove the Trimmed Waste Paper Box. (P.94) Stopper
2. Pull out the Roll Unit. Stopper
A
3. Remove the two screws, and remove the two stoppers. A

A) Silver M3x6 S-tite screw : two pieces

Roll Unit

Figure 4-59. Removing the Roll Unit (1)

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 4.5Disassembly and Assembly Procedure 127

4. Pull out the Roll Unit, and remove the screw that secures the sheet.
B) Silver M3x6 S-tite screw : one piece
5. Disconnect the cable from the relay connector, and remove the Roll Unit.

When installing the Roll Unit, move the two internal rail on the two
external rail on both sides of the printer toward you beforehand.

External rail Inside of the printer

Internal rail

Roll Unit

Relay connector

Sheet

Figure 4-60. Removing the Roll Unit

Lubricate the parts before installing the Roll Unit referring to"6.3
Lubrication
Lubrication (p264)" when the Roll Unit is replaced.

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 4.5Disassembly and Assembly Procedure 128

4.5.5.2 Upper Roll Guide A 4.5.5.3 Upper Roll Guide B

1. Remove the Trimmed Waste Paper Box. (P.94) 1. Remove the Trimmed Waste Paper Box. (P.94)
2. Remove the Roll Unit. (P.126) 2. Remove the Roll Unit. (P.126)
3. Open the Upper Roll Guide A. 3. Open the Upper Roll Guide B.
4. Disengage the two tabs at the right side, and remove the Upper Roll Guide A. 4. Disengage the two tabs, and remove the Upper Roll Guide B.

Upper Roll Guide A Upper Roll Guide B

Tab
É_É{ Tab

Tab

Tab

Figure 4-61. Removing the Upper Roll Guide A Figure 4-62. Removing the Upper Roll Guide B

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 4.5Disassembly and Assembly Procedure 129

4.5.5.4 Paper Width Guide Unit 4.5.5.5 Roll Width Guide Unit
1. Remove the Trimmed Waste Paper Box. (P.94) 1. Remove the Trimmed Waste Paper Box. (P.94)
2. Remove the Roll Unit. (P.126) 2. Remove the Roll Unit. (P.126)
3. Open the Upper Roll Guide B. 3. Remove the two screws, and remove the Roll Width Guide Unit.
4. Remove the two screws that secure the Paper Width Guide Unit. A) Silver M3x6 S-tite screw : two pieces
A) Silver M3x8 P-tite screw : two pieces
5. Disengage the two tabs of the Paper Width Guide Unit from the two grooves of the Roll Width Guide Unit
Roll Unit, then remove the Paper Width Guide Unit in the direction of the arrow.

A A
Tab Paper Width Guide Unit
Tab

Groove
Groove

Upper Roll Figure 4-64. Removing the Roll Width Guide Unit
Guide B

A Paper Width
Guide Unit

Figure 4-63. Removing the Paper Width Guide Unit

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 4.5Disassembly and Assembly Procedure 130

4.5.5.6 Decurl Roller/Driven Roller (1/2) 5. Remove the two torsion springs.

4.5.5.6.1 Decurl Roller Torsion spring

1. Remove the Trimmed Waste Paper Box. (P.94)

2. Remove the Roll Unit. (P.126)
3. Remove the Roll End Sensor.
("4.5.6.10 Roll End Sensor" Step3 (p163) to Step 4 (p163))
4. Remove the screw, and remove the frame.
B) Silver M3x6 Bind machine screw : one piece Torsion spring

Figure 4-66. Removing the torsion spring

6. Release both ends of the Decurl Roller from the holes on the right and left of the frame.

Hole

Frame Decurl Roller

D
Hole

Figure 4-67. Removing the Decurl Roller

Figure 4-65. Removing the frame

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Decurl
Lubrication
Roller is replaced.

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 131

4.5.5.6.2 Driven Roller 1 4. Remove the two torsion springs.

1. Remove the Trimmed Waste Paper Box. (P.94)

Torsion Spring
2. Remove the Roll Unit. (P.126)
3. Remove the three screws, and remove the frame.
A) Silver M3x8 P-tite screw: three pieces

Torsion Spring

Frame
A

A Figure 4-69. Removing the torsion spring

5. Release both ends of the Driven Roller 1 from the holes on the right and left of the
A frame.

Hole

Driven Roller 1

Figure 4-68. Removing the frame

Hole

Figure 4-70. Removing the Driven Roller 1

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Driven
Lubrication
Roller 1 is replaced.

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 4.5Disassembly and Assembly Procedure 132

4.5.5.6.3 Driven Roller 2

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Driven
Lubrication
1. Remove the Trimmed Waste Paper Box. (P.94) Roller 2 is replaced.
2. Remove the Roll Unit. (P.126)
3. Remove the Roll Width Guide Unit. (P.129)
4. Remove the two torsion springs.

Torsion spring Driven Roller 2 Torsion spring

Figure 4-71. Removing the frame

5. Release both ends of the Driven Roller 2 from the holes on the right and left of the
frame.

Hole Hole

Driven Roller 2

Figure 4-72. Removing the Driven Roller 2

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 4.5Disassembly and Assembly Procedure 133

4.5.5.7 Feed Roller (1/2)/Inlet Roller 7. Remove the Cut washer, and remove the handle.

4.5.5.7.1 Feed Roller 1

Handle
1. Removing the Trimmed Waste Paper Box. (P.94)
2. Removing the Roll Unit. (P.126)
3. Removing the Paper Width Guide Unit. (P.129)
4. Open the Upper Roll Guide B.
5. Remove the cut washer, and remove the gear.
6. Release the tab of the bush and remove the bush by rotating it in the direction of arrow.

Upper Roll Guide B

Cut washer

Feed Roller 1
Figure 4-74. Removing the handle
8. Remove the parallel pin.
Gear
9. Remove the E-ring, remove the washer, disc spring and plastic washer.

When installing the washer, disc spring, and plastic washer, install them in
the order shown below.

Plastic washer Disc spring Washer E-ring

Cut washer

Tab

Bushing

Figure 4-73. Removing the gear

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 4.5Disassembly and Assembly Procedure 134

10. Release the tab of the bush and remove the bush by rotating it in the direction of arrow. 11. Remove the grounding spring.
12. Release both ends of the Feed Roller 1 from the holes on the right and left of the frame.
Tab 13. Remove the E-ring and the plastic washer from the Feed Roller 1.

Washer,
disc spring, Grounding
plastic washer spring

E-ring
Bush
Feed Roller 1
Parallel pin Hole
Hole

Figure 4-75. Removing the Feed Roller 1 (1)

E-ring,
plastic washer

Figure 4-76. Removing the Feed Roller 1 (2)

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Feed
Lubrication
Roller 1 is replaced.

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 135

4.5.5.7.2 Feed Roller 2 7. Remove the E-ring, remove the washer, disc spring and plastic washer.

1. Remove the Trimmed Waste Paper Box. (P.94) When installing the washer, disc spring, and plastic washer, install them in
2. Remove the Roll Unit. (P.126) the order shown below.
3. Remove the Upper Roll Guide B. (P.128)
4. Open the A Upper Roll Guide A. Plastic washer Disc spring Washer E-ring

5. Remove the cut washer, and remove the gear.

6. Release the tab of the bush and remove the bush by rotating it in the direction of arrow.

8. Release the tab of the bush and remove the bush by rotating it in the direction of arrow.
Feed Roller 2

Bush
Washer,
disc spring,
plastic washer
Tab
Gear

Washer

E-ring

Bush Figure 4-78. Removing the bush

Tab

Figure 4-77. Removing the gear

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 4.5Disassembly and Assembly Procedure 136

9. Remove the grounding spring. 4.5.5.7.3 Inlet Roller

10. Release both ends of the Feed Roller 2 from the holes on the right and left of the frame.
1. Remove the Trimmed Waste Paper Box. (P.94)
11. Remove the E-ring and the plastic washer from the Feed Roller 2.
2. Remove the Roll Unit. (P.126)
3. Release the tab of the bush and remove the bush by rotating it in the direction of arrow.
Grounding spring

Inlet Roller

Tab

Feed Roller 2
Hole
Hole

Bush

Figure 4-80. Removing the bush

E-ring, 4. Remove the E-ring, remove the gear, washer, disc spring and plastic washer.
plastic washer

When installing the gear, washer, disc spring, and plastic washer, install
them in the order shown below.

Gear
Disc
E-ring Washer spring Plastic washer

Figure 4-79. Removing the Feed Roller 2

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Feed
Lubrication
Roller 2 is replaced.

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 4.5Disassembly and Assembly Procedure 137

7. Open the Upper Roll Guide A.

Gear 8. Release both ends of the Inlet Roller from the holes on the right and left of the frame.
Washer,
disc spring, 9. Remove the E-ring and the plastic washer from the Inlet Roller.
plastic washer

Inlet Roller

Hole
Hole

E-ring
Upper Roll
Figure 4-81. Removing the gear Guide A
E-ring,
5. Release the tab of the bush and remove the bush by rotating it in the direction of arrow. plastic washer
6. Remove the grounding spring.

Bush

Grounding Spring

Figure 4-83. Removing the Inlet Roller

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Inlet
Tab Lubrication
Roller is replaced.

Figure 4-82. Removing the bush/Grounding Spring

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 138

4.5.5.8 Paper Width Guide 4.5.5.9 U Guide

1. Remove the Trimmed Waste Paper Box. (P.94) 1. Remove the Top Cover. (P.93)
2. Remove the Roll Unit. (P.126) 2. Remove the Rear Cover. (P.95)
3. Remove the Paper Width Guide Unit. (P.129) 3. Remove the Upper Cover. (P.96)
4. Remove the two screws, and remove the Paper Width Guide and the support guide. 4. Remove the three screws that secure the U Guide.
A) Silver M3x8 P-tite screw : two pieces A) Silver M3x6 Bind machine screw: three pieces
5. Disengage the two tabs, and remove the U Guide.

Paper Width Guide

Tab
Tab

Support guide
A
A

Figure 4-84. Removing the Paper Width Guide

A A A

U Guide

Figure 4-85. Removing the U Guide

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 139

4.5.5.10 Middle Paper Guide

1. Remove the Top Cover. (P.93)
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96)
4. Remove the Top Cover Open Sensor. (P.154) Middle Paper Guide
5. Remove the Release Unit. (P.142)
6. Remove the U Guide. (P.138)
7. Remove the APG Unit. (P.124)
8. Remove the Driven release holder. (P.144)
9. Remove the PE Sensor Unit. (P.161)
10. Remove the Upper Paper Guide Unit. (P.145)
Tab
11. Disengage the four tabs, and remove the Middle Paper Guide while lifting it upward.
Tab
Lubricate the parts referring to "6.3 Lubrication (p264)" when the Middle Tab
Lubrication
Paper Guide is replaced.
Tab

Figure 4-86. Removing the Middle Paper Guide

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 140

4.5.5.11 Middle Roller

1. Remove the Top Cover. (P.93)
Bush
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96)
Tab
4. Remove the Top Cover Open Sensor. (P.154)
5. Remove the Release Unit. (P.142)
6. Remove the U Guide. (P.138)
7. Remove the APG Unit. (P.124)
8. Remove the Driven release holder. (P.144)
9. Remove the PE Sensor Unit. (P.161)
10. Remove the Upper Paper Guide Unit. (P.145)
11. Remove the Middle Paper Guide. (P.139)
12. Remove the cut washer at the left side.
13. Release the tab of the two bushes and remove the bushes by rotating it in the direction
of arrow.

Bush

Cut washer

Tab

Middle Roller

Figure 4-87. Removing the Middle Roller (1)

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 4.5Disassembly and Assembly Procedure 141

14. Release the Middle Roller from the holes on the frame, and remove it.

Hole
Hole

Middle Roller

Figure 4-88. Removing the Middle Roller (2)

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 142

4.5.5.12 Release Unit

1. Remove the Top Cover. (P.93) Front
Hook Hook
2. Remove the Rear Cover. (P.95) Hook
3. Remove the Upper Cover. (P.96)
4. Remove the Top Cover Open Sensor. (P.154)
5. Remove the four screws that secure Release Unit.
A) Silver M3x5 S-tite screw : four pieces Tab
Tab
6. Release the cables of the Release Unit, PE Sensor Unit and APG position sensor from
the five tabs of the Release Unit.
7. Press the two tabs on the Release Unit to release the three hooks, and remove the
Release Unit upward. Rear
Release Unit

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Release
Lubrication
Unit is replaced.
A A A A

Tab

Tabs Tabs

Figure 4-89. Removing the Release Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 143

4.5.5.13 EJ Frame Unit

1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Trimmed Waste Paper Box. (P.94)
4. Remove the Front Cover. (P.96)
5. Remove the Self Sealing Valve. (P.112)
6. Remove the Print Head. (P.116)
7. Remove the CR Unit. (P.120)
8. Remove the two screws, and remove the EJ Frame Unit.
A) Silver M3x6 Bind machine screw : two pieces

EJ Frame Unit

Figure 4-90. Removing the EJ Frame Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 144

4.5.5.14 Driven Release Holder

Front
1. Remove the Top Cover. (P.93)
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96)
4. Remove the Top Cover Open Sensor. (P.154)
5. Remove the Release Unit. (P.142)
6. Remove the APG Unit. (P.124)

Tab
In the following procedure, be careful not to lose the parallel pin, because it
C A U T IO N
may drop off when sliding the Driven Release Holder.

Driven Release Holder

Parallel pin

Gear

Driven Release Holder

7. Push the tab of the Driven Release Holder, and slide the Driven Release Holder in the
Figure 4-91. Removing the Driven Release Holder
direction of the arrow.

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
Install the Driven Release Holder with its gear section upward. (See Figure
R E Q U IR E D Order by Repaired Part" (p200) when the Driven Release Holder is
4-91)
removed or replaced.

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Driven
Lubrication
Release Holder is removed or replaced.

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 145

4.5.5.15 Upper Paper Guide Unit

1. Remove the Top Cover. (P.93) Front Holes
2. Remove the Rear Cover. (P.95) Shaft
Shaft
3. Remove the Upper Cover. (P.96) Shaft
4. Remove the Top Cover Open Sensor. (P.154) Shaft

5. Remove the Release Unit. (P.142)

6. Remove the U Guide. (P.138)
7. Remove the APG Unit. (P.124)
8. Remove the Driven release holder. (P.144) Upper Paper Guide Unit
9. Remove the PE Sensor Unit. (P.161)
PF spring
10. Remove the four PF spring from the four Upper Paper Guide Unit in the direction of
the arrow. PF spring

11. Lift the front side of the Upper Paper Guide Unit, and slide it to the rear of the printer PF spring
to disengage the shaft of the Upper Paper Guide Unit from the hole of the frame.
PF spring
12. Remove the Upper Paper Guide Unit to the rear.

Upper Paper Guide Unit

Upper Paper Guide Unit

Upper Paper Guide Unit

Upper Paper Guide Unit

PF spring

Figure 4-92. Removing the Upper Paper Guide Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 146

4.5.5.16 SMAP Roller

1. Remove the Top Cover. (P.93)
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96)
4. Remove the Top Cover Open Sensor. (P.154)
5. Remove the Release Unit. (P.142) PF Timimg Belt

6. Remove the U Guide. (P.138)

7. Remove the APG Unit. (P.124)
8. Remove the Driven release holder. (P.144)
Screw
9. Remove the PE Sensor Unit. (P.161)
10. Remove the Upper Paper Guide Unit. (P.145)
11. Remove the EJ Frame Unit. (P.143)
12. Remove the Upper Platen Unit. (P.148)
13. Remove the PF Encoder Sensor. (P.155)
14. Remove the AID Unit.
("4.5.3.5 AID Unit" Step7 (p109)) Screw
15. Loosen the two screws, and loosen the tension of the PF Timimg Belt, then remove the
Figure 4-93. Removing the PF Timimg Belt
PF Timimg Belt.
16. If the PF Roller Middle Support is attached, disengage the hook, and remove the PF
Roller Middle Support.

PF Roller Middle Support

Hook

Figure 4-94. Removing the PF Roller Middle Support

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 4.5Disassembly and Assembly Procedure 147

17. Remove the grounding spring from the groove on the SMAP Roller and the hole of the 19. Remove the SMAP Roller from the hole of the frame.
frame.
18. Detach the tab of the left bush from the frame using tweezers, and rotate it in the PF Scale
direction of the arrow to align it with the hole on the frame. Hole

Left bush
Hole
Grounding Spring SMAP Roller

Groove Coated surface

Hole
SMAP Roller

Tab
Figure 4-96. Removing the SMAP Roller (2)

When installing the SMAP Roller, be careful not to damage the PF Scale.
(See Figure 4-96)
Figure 4-95. Removing the SMAP Roller (1)

In the next step, make sure of the following.

C A U T IO N
„ Prevent the coated surface of the SMAP Roller from being scratched.
„ Do not touch the coated surface of the SMAP Roller with bare hands.
„ Be careful not to bend the PF scale. A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the SMAP Roller is removed or
replaced.

Lubricate the parts referring to "6.3 Lubrication (p264)" when the SMAP
Lubrication
Roller is replaced.

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 148

4.5.5.17 Upper Platen Unit

1. Remove the Top Cover. (P.93)
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96)
4. Remove the Top Cover Open Sensor. (P.154)
5. Remove the Release Unit. (P.142)
6. Remove the U Guide. (P.138)
7. Remove the APG Unit. (P.124)
Tab and positioning hole
8. Remove the Driven release holder. (P.144) Rear EJ roller
9. Remove the PE Sensor Unit. (P.161) Bearings
10. Remove the Upper Paper Guide Unit. (P.145)
11. Remove the EJ Frame Unit. (P.143)
12. Remove the AID upper plate.
("4.5.3.5 AID Unit" Step7 (p109))
13. Remove the screw, and remove the cable of the AID Unit.
Bearings
A) Silver M3x6 P-tite screw : one piece
14. Disengage the tab of the Upper Platen Unit from the positioning hole of the Upper
Platen Unit.
15. Release the three bearings of the Upper Platen Unit from the Rear EJ roller.

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Upper Platen Unit is removed or Upper Platen Unit A
replaced.

Cable of the AID Unit

Lubricate the parts referring to "6.3 Lubrication (p264)" when the Upper
Lubrication
Platen Unit is replaced. Figure 4-97. Removing the Upper Platen Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 149

4.5.5.18 Lower Platen Unit

1. Remove the Top Cover. (P.93) Drive EJ gear
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96)
Transmission EJ gear
4. Remove the Top Cover Open Sensor. (P.154)
5. Remove the Release Unit. (P.142)
6. Remove the U Guide. (P.138)
7. Remove the APG Unit. (P.124)
8. Remove the Driven release holder. (P.144)
9. Remove the PE Sensor Unit. (P.161)
10. Remove the Upper Paper Guide Unit. (P.145)
11. Remove the EJ Frame Unit. (P.143)
Cut washer
12. Remove the Upper Platen Unit. (P.148)
13. Remove the PF Encoder Sensor. (P.155)
14. Remove the SMAP Roller. (P.146)
15. Remove the Capping Unit. (P.172)
Figure 4-98. Removing the Lower Platen Unit (1)
16. Remove the Drive EJ gear from the Front EJ roller.
17. Remove the cut washer, and slide the transmission EJ gear toward you.

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 4.5Disassembly and Assembly Procedure 150

18. Remove the EJ grounding spring. 20. Remove the two E-rings, and remove the two washers and two disc springs from the
front EJ roller and rear EJ roller.

EJ grounding spring When installing the washer and disc spring, install them in the order
shown below.
Disc spring Washer E-ring

Figure 4-99. Removing the Lower Platen Unit (2)

19. Release the tab of the two left bushes and remove the bushes by rotating it in the
direction of arrow.

21. Disengage the tabs of the two right bushes.

Front EJ roller
Left bushes
Rear EJ roller
Tab

Right bushes

E-ring, Tabs
Tab washer,
disc spring
Figure 4-100. Removing the Lower Platen Unit (3)
Figure 4-101. Removing the Lower Platen Unit (4)

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 4.5Disassembly and Assembly Procedure 151

22. Release both ends of the Rear EJ roller from the holes on the right and left of the 23. Remove the two screws that secure the Lower Platen Unit.
frame. A) Silver M3x8 P-tite screw: one piece
B) Silver M3x8 S-tite screw: one piece

Hole Rear EJ roller Hole B

Lower Platen Unit

Figure 4-102. Remove the Lower Platen Unit (3)

Figure 4-103. Remove the Lower Platen Unit (4)

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 152

Do not remove the Front EJ roller. (See "4.4 Parts that Cannot be Insert the porous pad of the Lower Platen Unit to the hole of the frame.
C A U T IO N
Removed" (p.91))

24. Remove the Lower Platen Unit while moving the Front EJ roller out of the way. Porous pad

Hole

Front EJ roller

Lower Platen Unit Lubricate the parts referring to "6.3 Lubrication (p264)" when the Lower
Lubrication
Platen Unit is replaced.

Figure 4-104. Removing the Lower Platen Unit(4)

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 153

4.5.5.19 Cutter Unit

1. Remove the Top Cover. (P.93) Mini clamp
2. Remove the Upper Cover. (P.96)
3. Remove the Trimmed Waste Paper Box. (P.94) Mini wire saddles
4. Remove the Front Cover. (P.96)
5. Remove the heater upper cover. Cable of the cutter
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179)) home sensor

6. Remove the heater lower cover.

("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179))
7. Remove the Right Heater Duct.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step10 (p180)) Relay connectors
8. Remove the four screws that secure the Cutter Unit.
A) Silver M3x6 Bind machine screw : four pieces Cutter Unit

9. Remove the two relay connectors.

10. Release the cable of the cutter home sensor from the mini clamp. A A
11. Release the cable of the three mini wire saddle, and remove the Cutter Unit.
A A
A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Cutter Unit is replaced.

Figure 4-105. Removing the Cutter Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 154

4.5.6 Sensors 5. Disengage the two hooks, and remove the sensor.

4.5.6.1 Top Cover Open Sensor

1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Disconnect the cable from the connector of the sensor.
4. Remove the screw, and remove the frame.
Hooks
A) Silver M3x6 S-tite screw : one piece

Frame

Top Cover Open

Sensor
Top Cover Open
Sensor
Figure 4-107. Removing the Top Cover Open Sensor
Connector

Cable

Figure 4-106. Removing the frame

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 155

4.5.6.2 PF Encoder Sensor 7. Disconnect the FFC from the connector (CN110) of the Main Board.
1. Remove the Top Cover. (P.93) 8. Remove the FFC.
2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97) Double-sided tape
Main Board
4. Remove the screw that secure the PF Encoder Sensor.
B) Silver M2.6x5 P-tite screw : one piece
5. Disengage the tab, and remove the PF Encoder Sensor in the direction indicated by the Double-sided tape
arrow.
6. Release the FFC from the seven tabs.

FFC
Tabs
CN110

PF Encoder Sensor
Figure 4-109. Removing the PF Encoder Sensor (2)
Tab
Attach the two tabs of the PF Encoder Sensor to the positioning hole and
groove of the sensor cover.

FFC Tabs

Sensor cover
PF Encoder Sensor
A
Positioning hole

Tab
Positioning groove

Figure 4-108. Removing the PF Encoder Sensor (1)

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the PF Encoder Sensor is removed
or replaced.

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 156

4.5.6.3 Inlet Paper Edge Sensor 5. Disengage the four hooks, and remove the sensor.
1. Remove the Trimmed Waste Paper Box. (P.94)
2. Remove the Roll Unit. (P.126)
3. Remove the screw, and remove the frame. Hooks
A) Silver M3x6 S-tite screw: one piece
Inlet Paper Edge
4. Disconnect the cable from the connector of the sensor.
Sensor

A
Connector

Cable

Figure 4-111. Removing the Inlet Paper Edge Sensor

Frame Inlet Paper Edge
Sensor

Figure 4-110. Removing the frame

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 157

4.5.6.4 Slack Sensor Unit

1. Remove the Trimmed Waste Paper Box. (P.94)
2. Remove the Roll Unit. (P.126)
3. Disconnect the cable from the connector of the sensor.
4. Release the cable from the mini clamp.
5. Remove the screw, and remove the Slack Sensor Unit.
A) Silver M3x6 S-tite screw: one piece

Slack Sensor Unit

Connector

Cable

Sensor
Mini clamp

Figure 4-112. Removing the Slack Sensor Unit

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 158

4.5.6.5 Left IC Holder Cover Open Sensor/

Right IC Holder Cover Open Sensor

C H E C K The procedure below is for disassembling the Right IC Holder Cover Open
P O IN T Sensor. Use the same procedure for disassembling the Left IC Holder Right IC Holder Cover
Cover Open Sensor. Open Sensor

1. Remove the Top Cover. (P.93)

Cable
2. Remove the Upper Cover. (P.96)
3. Remove the Trimmed Waste Paper Box. (P.94)
4. Remove the Front Cover. (P.96)
Connector
5. Disengage the two hooks, and remove the sensor.
6. Disconnect the cable from the connector of the sensor.

Hooks

Figure 4-113. Removing the Left IC Holder Cover Open Sensor/

Right IC Holder Cover Open Sensor

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 4.5Disassembly and Assembly Procedure 159

4.5.6.6 Trimmed Waste Paper Box Open Sensor

1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Trimmed Waste Paper Box. (P.94)
4. Remove the Front Cover. (P.96)
5. Remove the Left Heater Duct/Right Heater Duct. (P.179)
6. Remove the Cutter Unit. (P.153)
7. Remove the Heater Unit. (P.182)
8. Disengage the two hooks, and remove the sensor.
9. Disconnect the cable from the connector of the sensor.

Trimmed Waste Paper Box

Open Sensor

Hooks

Cable

Connector

Figure 4-114. Removing the Trimmed Waste Paper Box Open Sensor

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 160

4.5.6.7 Rear Cover Open Sensor

1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97)
Frame
4. Disconnect the cable from the connector of the sensor.
5. Remove the screw, and remove the frame.
A) Silver M3x6 S-tite screw : one piece
Rear Cover A
Set the detection point of the sensor on the right side of the lock lever of the Open Sensor
Rear Cover.

Lock lever Connector

Cable

Detection
point Figure 4-115. Removing the Rear Cover Open Sensor (1)
6. Disengage the two hooks, and remove the sensor.

Rear Cover Open

Sensor

OK NG

Hooks

Rear Cover
Open Sensor

Figure 4-116. Removing the Rear Cover Open Sensor (2)

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 161

4.5.6.8 PE Sensor Unit

1. Remove the Top Cover. (P.93)
2. Remove the Rear Cover. (P.95)
3. Remove the Upper Cover. (P.96) Hooks
4. Remove the Top Cover Open Sensor. (P.154)
PE Holder
5. Remove the Release Unit. (P.142)
6. Remove the U Guide. (P.138)
7. Remove the Middle Paper Guide. (P.139) Tab

C A U T IO N
„ Be careful not to damage the hook of the PE Holder when pushing the
hook.
„ When taking next step, be careful not to damage the lever and spring
of the PE Holder.

PE holder
Figure 4-117. Removing the PE Sensor Unit (1)
Lever 10. Release the cable from the tab of the PE Holder.
11. Disengage the hook, and remove the PE Sensor.
12. Disconnect the cable from the connector of the sensor.

Spring
Tab
PE Sensor
8. Release the tab of the PE holder using flat-blade screwdriver or a similar tool, and PE Sensor
detach the two hooks of the PE holder.
9. Release the PE Sensor Unit from the frame while sliding the PE Sensor Unit in the
direction of the arrow.

Hook
Cable

PE Holder

Figure 4-118. Removing the PE Sensor Unit (2)

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 4.5Disassembly and Assembly Procedure 162

4.5.6.9 Roll Set Sensor 5. Disconnect the cable from the connector of the sensor.
1. Remove the Trimmed Waste Paper Box. (P.94) 6. Disengage the four hooks, and remove the sensor.
2. Remove the Roll Unit. (P.126)
3. Remove the eleven screws, and remove the two sheets.
A) Silver M3x6 P-tite screw : eleven pieces
Roll Set Sensor
4. Remove the screw, and remove Roll Set Sensor from the grounding plate.
B) Silver M3x6 S-tite screw: one piece
Cable
A A

A A
Sheet A Connector
A A Sheet

A
A
A
A

Hooks
Grounding plate
Hooks
B

Figure 4-120. Removing the Roll Set Sensor

Roll Set Sensor

Figure 4-119. Removing the sheet

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 4.5Disassembly and Assembly Procedure 163

4.5.6.10 Roll End Sensor 5. Remove the grounding plate.

1. Remove the Trimmed Waste Paper Box. (P.94) 6. Disconnect the cable from the connector of the sensor.
2. Remove the Roll Unit. (P.126) 7. Disengage the four hooks, and remove the sensor.
3. Remove the eleven screws, and remove the two sheets.
A) Silver M3x6 P-tite screw : eleven pieces Connector

4. Remove the two screws, and remove the grounding wire and Roll End Sensor.
B) Silver M3x6 S-tite screw : one piece
Grounding plate
C) Silver M3x6 P-tite screw : one piece

A A
Cable
A A
Sheet
A
Sheet Roll End Sensor
A A
A
A
A
A

Hook
Hook
B C

Grounding
Wire

Figure 4-122. Removing the Roll End Sensor

Roll End Sensor

Figure 4-121. Removing the sheet

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 4.5Disassembly and Assembly Procedure 164

4.5.7 Ink System Mechanism

Left Ink Tube Right Ink
Tube
4.5.7.1 Ink Tube Joint Ink Tube Joint
1. Remove the Top Cover. (P.93) A

2. Remove the Rear Cover. (P.95) A C

B Self Sealing C
3. Remove the Upper Cover. (P.96)
B Valve
4. Remove the heater upper cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179))
5. Remove the heater lower cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179))
6. Remove the CR frame cover.
("4.5.4.1 Self Sealing Valve" Step7 (p112) ~ Step 8 (p112)) Figure 4-123. Removing the Ink Tube Joint
7. Remove the Tube fixing plate. 11. Remove the three O-rings from the Ink Tube Joint.
("4.5.4.1 Self Sealing Valve" Step9 (p113) ~ Step 10 (p113))
O-ring

C A U T IO N When the ink tube is removed at the following step, ink may drip
off from the tube. Prepare a waste cloth or the like in advance and O-ring
be careful not to contaminate the surroundings.

8. Remove the two screws, and remove the Self Sealing Valve.
A) Silver M2.5x12 Bind machine screw : two pieces
9. Remove the two screws, and remove the Left Ink Tube.
Ink Tube Joint O-ring
B) Silver M2.5x12 Bind machine screw : two pieces
10. Remove the two screws, and remove the Right Ink Tube. Figure 4-124. Removing the O-ring

C) Silver M2.5x12 Bind machine screw : two pieces „ Tighten the screw that secures the Self Sealing Valve and ink tubes
with tightening torque about 0.29 N/m. (See Figure 4-123)
„ Before installing the Ink Tube, make sure the O-ring is attached to it.
„ Connect the Ink Tube of the Self Sealing Valve so that the red line on it
comes to the lower side.
„ Connect the Right Ink Tube so that the red line on it comes to the
upper side.
„ Connect the Left Ink Tube so that the red line on it comes to the lower
side.

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 4.5Disassembly and Assembly Procedure 165

4.5.7.2 Left Ink Cartridge Holder 11. Release the cable of the decompression pump from the three clamps and wire saddle.
1. Remove the Left IC Holder Cover. (P.94) 12. Disconnect the cable from the connector of the decompression pump sensor.
2. Remove the Top Cover. (P.93) 13. Disconnect the cable from the three Ink end sensors.
3. Remove the Upper Cover. (P.96) 14. Remove the connector of the cable of the Heater Unit.
4. Remove the Rear Frame. (P.97) 15. Release the cable of the Heater Unit from two hooks of the Left Ink Cartridge Holder.
5. Remove the Left Frame. (P.98) 16. Release the cables and tube of the decompression pump from the two clamps.
6. Remove the heater upper cover. 17. Release the Left Ink Tube from the two clamps.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179))
7. Remove the heater lower cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179)) Connector
Hooks
8. Remove the CR frame cover. Cable of the
("4.5.4.1 Self Sealing Valve" Step7 (p112) to Step 8 (p112)) Heater Unit
Cable of the
9. Remove the Tube fixing plate. Heater Unit
("4.5.4.1 Self Sealing Valve" Step9 (p113) to Step 10 (p113)) Hooks
10. Disconnect the cable of the decompression pump from the connector (CN202) of the
Main Board.

Main Board Wire saddle Cable of the Heater Connector of the

Unit and the tube of the Decompression pump
decompression pump sensor Left Ink Tube

Cable of the
Decompression Pump

CN202
Clamps Clamps Clamps
(Step 11) (Step 16) (Step 17)
Clamp Ink end sensors
Left Ink Cartridge Holder (Step 11)

Figure 4-126. Releasing the cable (2)

Figure 4-125. Releasing the cable (1)

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 4.5Disassembly and Assembly Procedure 166

18. Disconnect the FFC from the Left Ink Cartridge Holder.
Frame
Tube of the
Supply pipe
Decompression
Pump Unit

FFC

Left Ink Cartridge Holder

Tube of the Left Ink

Cartridge Holder

Figure 4-128. Releasing the tube

Figure 4-127. Releasing the cable (3)

19. Remove the supply pipe from the frame.

Tilt the supply pipe at a 45 degree angle, and insert it into the frame.

Supply pipe

20. Remove the tubes of the Left Ink Cartridge Holder and Decompression Pump Unit.

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 4.5Disassembly and Assembly Procedure 167

21. Remove the four screws that secure the Left Ink Cartridge Holder. 24. Remove the two screws, and remove the Left Ink Tube and the O-ring.
A) Silver M3x8 P-tite screw : one piece D) Silver M2.5x16 Bind machine screw : two pieces
B) Silver M3x6 S-tite screw : one piece 25. Remove the Decompression Pump Unit. (P.171)
C) Silver M3x4 Bind machine screw : two pieces

C H E C K When removing the screw C, insert a screwdriver in the hole on the frame
P O IN T to contact the screw shown Figure 4-129.

Left Ink Tube

O-ring
22. Slide the Left Ink Cartridge Holder in the direction of the arrow, and remove the Left D
Ink Cartridge Holder. D

23. Place the Left Ink Cartridge Holder beside the printer.

Hole

Left Ink Cartridge Holder

Figure 4-130. Releasing the Left Ink Tube

Left Ink Cartridge Holder

Hole

Figure 4-129. Removing the Left Ink Cartridge Holder (1)

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 4.5Disassembly and Assembly Procedure 168

„ Tighten the screw that secures the ink tube with tightening torque „ Route the cable of the Heater Unit (blue) under the cables, and secure
about 0.29N/m. (See Figure 4-130) it with two clamps.
„ Before installing the Ink Tube, make sure the O-ring is attached to it.
„ Install the Left Ink Tube as shown in the figure below.

Clamp
Left Ink Tube
Clamp

Red line

„ When connecting the cables to the Ink end sensors, make sure the
cables and connectors are correct by checking the tags.
Cable of the Heater Unit (blue)

Tag

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Left Ink Cartridge Holder is
Tag removed or replaced.

Ink end sensor

Tag

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 4.5Disassembly and Assembly Procedure 169

4.5.7.3 Right Ink Cartridge Holder 12. Remove the four screws that secure the Right Ink Cartridge Holder.
1. Remove the Right IC Holder Cover. (P.95) A) Silver M3x8 P-tite screw : one piece
2. Remove the Top Cover. (P.93) B) Silver M3x6 S-tite screw : one piece
3. Remove the Upper Cover. (P.96) C) Silver M3x4 Bind machine screw : two pieces
4. Remove the Rear Frame. (P.97) When removing the screw C, insert a screwdriver in the hole on the frame
C H E C K
5. Remove the Right Frame. (P.98) P O IN T to contact the screw shown Figure 4-132.
6. Remove the Maintenance Cartridge Cover. (P.99)
7. Remove the heater upper cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179))
8. Remove the heater lower cover. 13. Slide the Right Ink Cartridge Holder in the direction of the arrow, and remove the
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179)) Right Ink Cartridge Holder.
9. Remove the CR frame cover.
("4.5.4.1 Self Sealing Valve" Step7 (p112) to Step 8 (p112))
10. Remove the Tube fixing plate.
("4.5.4.1 Self Sealing Valve" Step9 (p113) to Step 10 (p113))
A
11. Disconnect the cable from the three Ink end sensors.

Hole
Right Ink
Cartridge Holder

Hole
C

Right Ink Cartridge

Holder B

Ink end sensor

Figure 4-131. Releasing the cable Figure 4-132. Removing the Right Ink Cartridge Holder (1)

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 4.5Disassembly and Assembly Procedure 170

14. Place the Right Ink Cartridge Holder beside the printer.
When connecting the cables to the Ink end sensors, make sure the cables
15. Remove the Right Ink Tube and the O-ring from the Ink Tube Joint. and connectors are correct by checking the tags.
("4.5.7.1 Ink Tube Joint" Step10 (p164), Step 11 (p164))

Tag
Right Ink Tube

Tag

Ink end sensor

Tag

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Right Ink Cartridge Holder is
removed or replaced.
Right Ink Cartridge
Holder

Figure 4-133. Removing the Right Ink Cartridge Holder (2)

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 4.5Disassembly and Assembly Procedure 171

4.5.7.4 Decompression Pump Unit

1. Remove the Left IC Holder Cover. (P.94)
2. Remove the Top Cover. (P.93)
3. Remove the Upper Cover. (P.96)
4. Remove the Rear Frame. (P.97) A
5. Remove the Left Frame. (P.98)
6. Place the Left Ink Cartridge Holder beside the printer.
("4.5.7.2 Left Ink Cartridge Holder" Step6 (p165) ~ Step 23 (p167))
7. Remove the three screws, and remove the Decompression Pump Unit. Decompression Pump
Unit
A) Silver M3x12 Cup S-tite screw : three pieces

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Decompression Pump Unit is
replaced.

Figure 4-134. Removing the Decompression Pump Unit

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 4.5Disassembly and Assembly Procedure 172

4.5.7.5 Capping Unit

1. Remove the Right IC Holder Cover Open Sensor. (P.95)
2. Remove the Top Cover. (P.93)
3. Remove the Upper Cover. (P.96)
4. Remove the Rear Frame. (P.97)
5. Remove the Right Frame. (P.98) Capping Unit Clamp Clamp
6. Remove the Maintenance Cartridge Cover. (P.99)
7. Remove the Trimmed Waste Paper Box. (P.94) Insulok tie CN203

8. Remove the Front Cover. (P.96)

9. Disconnect the cable of the Capping Unit from the connector (CN203) of the Main
Board.
10. Release the cable of the Capping Unit from the four clamps and two wire saddles.
Clamp
Wire saddles
11. Cut the insulok tie.
Clamp

Main Board

Figure 4-135. Releasing the cable

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 4.5Disassembly and Assembly Procedure 173

12. Remove the two screws that secure the Capping Unit. 13. Slide the Capping Unit to frontward.
A) Silver M3x6 S-tite screw : one piece
B) Silver M3x8 P-tite screw : one piece

„ Attach the three tabs of the Capping Unit to the three positioning holes Capping Unit
of the frame. (See Figure 4-136)
„ After installing the Capping Unit, make sure the grounding spring is
attached on the position shown below. (See Figure 4-136)

Capping Unit

Tab and positioning hole

Grounding
Bottom
Tab and spring
positioning hole

Figure 4-136. Removing the Capping Unit (1) Tab

Figure 4-137. Removing the Capping Unit (2)

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 4.5Disassembly and Assembly Procedure 174

14. Move the Capping Unit in the direction of the arrow, and release the tab of the Capping 16. Slide the Capping Unit in the direction of the arrow.
Unit from the frame.
15. Move the Capping Unit in the direction of the arrow, and remove the Capping Unit
downward. Capping Unit

Capping Unit

Step 15

Figure 4-139. Removing the Capping Unit (4)

17. Remove the Capping Unit toward you.

Bottom
Capping Unit

Step 14

Tab

Figure 4-138. Removing the Capping Unit (3)

Figure 4-140. Removing the Capping Unit (5)

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 4.5Disassembly and Assembly Procedure 175

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the Capping Unit is removed or
replaced.

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 4.5Disassembly and Assembly Procedure 176

4.5.7.6 Left Ink Tube

1. Remove the Left IC Holder Cover. (P.94)
2. Remove the Top Cover. (P.93)
Left Ink Tube
3. Remove the Upper Cover. (P.96)
4. Remove the Rear Frame. (P.97)
5. Remove the Left Frame. (P.98)
6. Remove the Left Ink Cartridge Holder. (P.165) Clamp
7. Remove the Left Heater Duct.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step10 (p180))

C A U T IO N When the ink tube is removed at the following step, ink may drip
off from the tube. Prepare a waste cloth or the like in advance and Clamp
be careful not to contaminate the surroundings.

8. Release the Left Ink Tube from the two clamps.

9. Remove the Ink Left Ink Tube and the O-ring from the Tube Joint.
("4.5.7.1 Ink Tube Joint" Step9 (p164), Step 11 (p164))

„ Tighten the screw that secures the ink tube with tightening torque
about 0.29N/m. (See Figure 4-123, Figure 4-130)
„ Before installing the ink tube make sure the O-ring is attached to it.

Figure 4-141. Removing the Left Ink Tube

DX100 Service Manual

 4.5Disassembly and Assembly Procedure 177

4.5.8 Fan/Heater
4.5.8.1 Cooling Fan (+5V)
Main Board Cooling Fan (+5V)
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96) CN26
3. Remove the Rear Frame. (P.97) A
4. Remove the Left Frame. (P.98)
5. Disconnect the cable from the connector (CN26) of the Main Board.
6. Release the cable from the wire saddle. A

7. Remove the two screws, and remove the Cooling Fan (+5V).
A) Silver M3x10 S-tite screw : two pieces

Install the Cooling Fan (+5V) so that the label comes to the inside.
Wire saddle

Figure 4-142. Removing the Cooling Fan (+5V)

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 4.5Disassembly and Assembly Procedure 178

4.5.8.2 Cooling Fan (+24V)

1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96) Wire saddle
Main Board
3. Remove the Rear Frame. (P.97) CN24
4. Remove the Left Frame. (P.98)
5. Disconnect the cable from the connector (CN24) of the Main Board.
6. Release the cable from the clamp and the wire saddle. Cooling Fan (+24V)
7. Remove the two screws, and remove the Cooling Fan (+24V).
A) Silver M3x35 P-tite screw with built-in washer : two pieces

Clamp A

Figure 4-143. Removing the Cooling Fan (+24V)

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 4.5Disassembly and Assembly Procedure 179

4.5.8.3 Left Heater Duct/Right Heater Duct 6. With a plate:

Remove the three screws, and remove the plate.
1. Remove the Top Cover. (P.93)
B) Silver M3x8 S-tite screw with built-in washer: two pieces
2. Remove the Upper Cover. (P.96)
C) Silver M3x8 P-tite screw: one piece
3. Remove the Trimmed Waste Paper Box. (P.94)
Without any plate:
4. Remove the Front Cover. (P.96)
Remove the two screws.
5. Remove the three screws, and remove the heater upper cover.
D) Silver M3x8 S-tite screw with built-in washer: two pieces
A) Silver M3x8 P-tite screw : three pieces
7. Remove the heater lower cover.

With a plate

Plate Heater lower cover

Heater upper cover

A
A B C B

Without any plate

Heater Roller Holder

D D

Figure 4-144. Removing the heater upper cover

Figure 4-145. Removing the heater lower cover

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 4.5Disassembly and Assembly Procedure 180

8. Remove the cable from the relay connector.

9. Release the cable of the Right Heater Duct from the clamp.
10. Remove the Left Heater Duct and the Right Heater Duct. Left Heater Duct Right Heater Duct

Insert the Left Heater Duct/Right Heater Duct to the grooves of the cushion
rubbers.

Cable Cable

Relay Relay
connector connector

Clamp
Groove of the
Left Heater Duct/ cushion rubber
Right Heater Duct

Figure 4-146. Removing the Left Heater Duct/Right Heater Duct

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 4.5Disassembly and Assembly Procedure 181

4.5.8.4 Left Heater Fan/Right Heater Fan

C H E C K The procedure below is for disassembling the Right Heater Fan. Use the
P O IN T same procedure for disassembling the Left Heater Fan.

Right Heater Duct

1. Remove the Top Cover. (P.93)

A
2. Remove the Upper Cover. (P.96) Right Heater Fan
3. Remove the Trimmed Waste Paper Box. (P.94)
4. Remove the Front Cover. (P.96)
5. Remove the Left Heater Duct/Right Heater Duct. (P.179) A
6. Remove the two screws that secure the Right Heater Fan.
A) Silver M3x35 P-tite screw with built-in washer : two pieces
7. Remove the seal fan.
8. Remove the Right Heater Fan.

Install the Right Heater Fan so that the label comes to the outside. Seal fan

Figure 4-147. Removing the Right Heater Fan

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 4.5Disassembly and Assembly Procedure 182

4.5.8.5 Heater Unit

Left Wire saddle Grounding Wire Right
1. Remove the Top Cover. (P.93) Wire saddle
2. Remove the Upper Cover. (P.96)
3. Remove the Trimmed Waste Paper Box. (P.94) B Cable
C
4. Remove the Front Cover. (P.96)
5. Remove the Left Heater Duct/Right Heater Duct. (P.179)
B
6. Remove the Cutter Unit. (P.153)
7. Remove the two screws that secure the heater Unit prop.
Relay connector
A) Silver M3x6 S-tite screw: two pieces
8. Remove the five screws that secure the Heater Unit.
B) Silver M3x6 S-tite screw: five pieces Heater Roller Holder Heater Unit
9. Remove the screw that secure the grounding wire.
C) Silver M4x5 S-tite screw with external tooth washer : one piece
10. Disconnect the relay connector at the left side.
11. Disconnect the relay connector of receive side from frame at the left side. B
12. Release the cable from the wire saddle.
13. Disconnect the cables from the three relay connectors at the right side.
B B
14. Release the cable from the wire saddle.

Right
Relay connectors
Left
A A

Heater Unit prop

Relay connector

Figure 4-148. Removing the Heater Unit (1)

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 4.5Disassembly and Assembly Procedure 183

15. Move the heater Unit in the direction of the arrow, and remove the heater Unit.

1
2

Right side

4
3

Figure 4-149. Removing the Heater Unit (2)

„ When assemble the heater Unit, the heater Unit drive gear do not
touches the frame at the left side.

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 4.5Disassembly and Assembly Procedure 184

„ When replacing the Heater Unit, install the Heater Roller Holder to Upper
the Heater Unit with the two screws. Heater Roller Holder

Screw Screw
Heater Roller Holder
Screw

Screw

Heater Unit

„ If no plate is mounted on the heater roller holder of the Heater Unit,

make sure to replace the heater lower cover with a new one together at
this point (secure it with two screws).

Without any plate

Heater Roller Holder

With a plate
Plate

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 4.5Disassembly and Assembly Procedure 185

4.5.9 Motor 12. Remove the two screws, and remove the PF Motor.
B) Silver M3x4 machine screw : two pieces
4.5.9.1 PF Motor
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97)
4. Remove the Left Frame. (P.98)
5. Remove the PF Timing Belt.
("4.5.5.16 SMAP Roller" Step15 (p146))
6. Disconnect the cable of the PF Motor from the Relay connector. B

7. Cut the insulok tie, release the PF Motor cable.

8. Remove the FFC from the reinforcement plate.
PF Motor B
9. Disconnect the cable of the APG Motor from the relay connector.
10. Release the cable from the wire saddle.
11. Remove the two screws, and remove the reinforcement plate.
A) Silver M3x6 Bind machine screw : two pieces

Cable of the APG Motor

Relay connector
FFC Figure 4-151. Removing the PF Motor
A
Double-sided tape
A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
Wire saddle R E Q U IR E D Order by Repaired Part" (p200) when the PF Motor is removed or
Reinforcement plate
replaced.

Insulok tie

Cable

Relay connector
Figure 4-150. Removing the Reinforcement plate

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 4.5Disassembly and Assembly Procedure 186

4.5.9.2 CR Motor
1. Remove the Top Cover. (P.93)
2. Remove the Upper Cover. (P.96)
3. Remove the Rear Frame. (P.97)
4. Remove the Right Frame. (P.98)
5. Remove the CR Scale. (P.119)
Clamps
6. Remove the heater upper cover. Clamps
Cable
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step5 (p179))
CN200
7. Remove the heater lower cover.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step6 (p179) to Step 7 (p179)) Insulok tie
8. Remove the Right Heater Duct.
("4.5.8.3 Left Heater Duct/Right Heater Duct" Step10 (p180))
9. Disconnect the CR Motor cable from the connector (CN200) of the Main Board.
Wire saddles Main Board
10. Release the CR Motor cable from the four clamps and two wire saddles.
11. Cut the insulok tie, and release the CR Motor cable.

A D J U S T M E N T Carry out the adjustments referring to "5.1.2 Adjustment Items and the
R E Q U IR E D Order by Repaired Part" (p200) when the CR Motor is removed or
replaced.

Figure 4-152. Releasing the cable

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 4.5Disassembly and Assembly Procedure 187

12. Remove the CR Timimg Belt from the pinion gear of the CR Motor.
("4.5.4.5 CR Unit/CR Timimg Belt" Step10 (p120) ~ Step 12 (p120))
13. Remove the two screws, and remove the CR Motor.
A) Silver M3x4 machine screw : two pieces

CR Motor

A
A

Figure 4-153. Removing the CR Motor

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 4.5Disassembly and Assembly Procedure 188

4.5.9.3 Roll Motor 26. Release the PF Motor / APG motor cable (CN204) from the four clamps and wire
saddle.
1. Remove the Top Cover. (P.93)
27. Release the cable of the Rear Cover Open Sensor from the two clamps and wire saddle.
2. Remove the Rear Cover. (P.95)
28. Disconnect the sensor cable (CN118) from the relay connector, and release it from the
3. Remove the Upper Cover. (P.96) wire saddle.
4. Remove the Trimmed Waste Paper Box. (P.94)
5. Remove the Left IC Holder Cover. (P.94) Wire saddle Sensor cable
6. Remove the Right IC Holder Cover. (P.95) (CN118)
7. Remove the Front Cover. (P.96)
8. Remove the Rear Frame. (P.97)
9. Remove the Left Frame. (P.98)
10. Remove the Right Frame. (P.98)
11. Remove the Maintenance Cartridge Cover. (P.99)
Cable of the Rear
12. Remove the Self Sealing Valve. (P.112) Relay connector
Cover Open Sensor
Clamps
13. Remove the Print Head. (P.116)
Wire saddle
14. Remove the Left Heater Duct / Right Heater Duct. (P.179)
15. Remove the Cutter Unit. (P.153)
16. Remove the Heater Unit. (P.182)
17. Remove the Rear Cover Open Sensor. (P.160)
Clamp
18. Remove the Capping Unit. (P.172)
19. Remove the AID Unit. (P.109)
20. Remove the U guide. (P.138)
21. Remove the Ink Tube Joint. (P.164)
PF Motor /APG motor
22. Remove the Roll Unit. (P.126) cable (CN204)

23. Remove the Slack Sensor Unit. (P.157)

24. Release the Left Ink Tube from the two clamps.
("4.5.7.6 Left Ink Tube" Step8 (p176))
25. Disconnect the cables and FFCs to the following connectors of the Main Board.
(4.6 Connector Position "Main Board (p195)")
Figure 4-154. Releasing the cables and FFCs (1)
• CN100 • CN118 • CN401 • CN503
• CN101 • CN200 • CN501 • CN504
• CN110 • CN204 • CN502

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 4.5Disassembly and Assembly Procedure 189

29. Release the decompression tube from the four clamps and two wire saddles. 31. Disconnect the cables from the connectors of the Trimmed Waste Paper Box Open
30. Release the CR motor cable (CN200) from the four clamps and wire saddle. Sensor, Left IC Holder Cover Open Sensor and Right IC Holder Cover Open Sensor.
32. Release the cables from the six clamps.
33. Pull out the cables from the wire saddle.

Wire saddle
Decompression tube Wire saddle
Wire saddle Clamps

Clamps Clamps
Clamps
CR motor cable (CN200)

Figure 4-155. Releasing the cables (2)

Trimmed Waste Paper Clamps

Box Open Sensor
Left IC Holder Cover Right IC Holder Cover
Open Sensor Open Sensor

Figure 4-156. Releasing the cables (3)

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 4.5Disassembly and Assembly Procedure 190

34. Release the cable from the wire saddle, and pull out it from the wire saddle. 36. Remove the six screws that secure the print unit.
A) Silver M3x6 S-tite screw: six pieces
37. Remove the print unit upward.

Wire saddle
Cables Back side Back side

A A
A
A

Clamp
Print unit

Figure 4-157. Releasing the cables (4)

35. Release the cables from the four clamps.

Clamps
Clamps

A
A

Figure 4-159. Removing the print unit

Figure 4-158. Releasing the cables (5)

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 4.5Disassembly and Assembly Procedure 191

38. Disconnect the cable from the connector.

39. Remove the two screws, and remove the Roll Motor.
B) Silver M3x6 S-tite screw: six pieces

Upper
B

Roll Motor

Roll Motor

Cable Connector

Figure 4-160. Removing the Roll Motor

DX100 Service Manual

 4.6Routing the cables and FFCs 192

4.6 Routing the cables and FFCs

4.6.1 Left side

Figure 4-161. Routing the cables and FFCs (Left side)

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 4.6Routing the cables and FFCs 193

4.6.2 Top left view on the rear 4.6.3 Bottom left view on the rear

Figure 4-162. Routing the cables and FFCs (Top left on the rear)

Figure 4-163. Routing the cables and FFCs (Bottom left on the rear)

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 4.6Routing the cables and FFCs 194

4.6.4 Top view on the rear

Figure 4-164. Routing the cables and FFCs (Top on the rear)

DX100 Service Manual

 4.7Connector Position 195

Pole
4.7 Connector Position Connector
Number
Color Destination

CN112 20 White • Paper LED

4.7.1 Main Board • Roll End Sensor
• Roll Set Sensor
• Inlet Paper Edge Sensor
• Slack sensor
• Roll motor encoder
CN114 10 White Ink end sensor (right)
CN115 14 White Ink end sensor (left)/
CN101 Decompression Pump Unit encoder
CN401
CN117 8 White • Cutter home sensor
CN402 CN118 • Cutter motor / encoder
CN400
CN117 CN114
CN118 14 White • PE Sensor Unit
CN112
CN110 • APG position sensor
CN100
CN11 CN504 CN115 • Rear Cover Open Sensor
CN6
CN203
CN204 CN206 CN8 CN503 • Top Cover Open Sensor
CN200 CN202 CN26 CN501 CN121CN120
CN1 • Trimmed Waste Paper Box Open Sensor
CN207 CN24 CN502 CN122
• Right IC Holder Cover Open Sensor
• Left IC Holder Cover Open Sensor
CN120 6 Red Ink end LED
CN121 6 Black Ink end LED

Pole CN122 12 White • Maintenance Cartridge LED

Connector Color Destination
Number • Power END LED
• Error LED
CN1 6 White Power Supply Board
• Power LED
CN6 4 --- USB B
• Buzzer
CN8 8 White Heater Board • Power switch
CN11 14 White Heater Board CN200 2 Gray CR Motor
CN24 2 White Cooling Fan (+24V) CN202 2 Yellow Decompression Pump Unit motor
CN26 2 Yellow Cooling Fan (+5V) CN203 4 Red Capping Unit motor
CN100 8 --- CR Encoder Sensor/ PW Sensor CN204 4 Black • PF Motor
CN101 11 --- AID Unit • APG motor
CN110 4 --- PF Encoder Sensor CN206 2 Black Roll motor

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 4.7Connector Position 196

Connector
Pole
Color Destination
4.7.2 Heater Board
Number
CN207 2 Red Cutter motor
CN400 15 --- Right Ink Cartridge Holder
CN401 15 --- Left Ink Cartridge Holder
CN402 7 --- Maintenance Cartridge CSIC CN2
CN1
CN501 14 --- Print Head
CN502 14 --- Print Head
CN503 14 --- Print Head
CN504 14 --- Print Head

CN3 CN7 CN4

CN11
CN8

Pole
Connector Color Destination
Number
CN1 2 White Power Distribution Board
CN2 3 White Heater Unit
CN3 24 White Heater Unit
CN4 4 Black Heater Unit
CN7 4 Blue Heater Unit
CN8 8 White Main Board
CN11 14 White Main Board

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 4.7Connector Position 197

4.7.3 Power Supply Board 4.7.4 Power Distribution Board

CN1

CN3

CN2

CN1

CN5

Pole Pole
Connector Color Destination Connector Color Destination
Number Number
CN1 2 White Power Distribution Board CN1 2 White AC Inlet
CN5 6 White Main Board CN2 2 White Heater Board
CN3 2 Black Power Supply Board

DX100 Service Manual

 CHAPTER

5
ADJUSTMENT
 5.1General Overview 199

5.1 General Overview

This chapter describes the adjustment items and the adjustment procedures required after
repairing or replacing parts.

5.1.1 Precautions
Always observe the following cautions whenever making an adjustment on the printer.

C A U T IO N
„ Always refer to "5.1.2 Adjustment Items and the Order by Repaired
Part" (p200) and make sure to perform all
„ Always read and follow the precautions given in each section that
explains an adjustment. Ignoring the precautions may result in
malfunction of the printer.

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 5.1General Overview 200

5.1.2 Adjustment Items and the Order by Repaired Part

The following table shows the required adjustments by repaired part and the order in which the adjustments must be performed. Find the part(s) you repaired or replaced in the table, and carry out
the adjustments in the indicated order.

Table 5-1. Adjustment Items and the Order by Repaired Part (1)

Release Driven Pulley ASSY Gap Adjustment (p247)

PG Adjustment (PW Sensor Adjustment) (p248)

CR Scale Gear Position Adjustment (p247)

NVRAM Data Backup / Restore (p214)

Color Calibration Adjustment (p231)

APG Gear Phase Adjustment (p251)

PF Belt Tension Adjustment (p252)
Nozzle Check Pattern Print (p210)
Adjustment Items

Image Quality Adjustment (p226)

Serial No. / USB-ID Write (p215)

(PW Sensor Adjustment) (p249)
Head Incline Adjustment (p219)

Cut position Adjustment (p254)

Ink Flushing / Discharge (p257)

PG Adjustment (Mecha) (p222)
Release Carriage Lock (p230)

Motor Measurement (p255)

Side Position Adjustment
Bi-d Adjustment (p221)

PF Adjustment (p250)

AID Inspection (p212)

Resistance Check (p260)

Head Cleaning (p211)
Head ID Input (p218)

Counter Reset (p208)

Initial charge (p256)

APG Check (p212)

FW update (p217)
Part

CR Unit Remove 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Carriage Mechanism

Self Sealing Valve Remove --- --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 2 --- ---
Replace --- --- --- --- --- --- 4 --- --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- 1 2 --- ---
Print Head Remove 1 --- --- 3 4 --- 5 6 7 8 9 10 11 --- --- --- --- --- --- --- --- --- --- --- --- --- 2
Replace 1 --- --- 3 4 5 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- 2
APG Unit Remove --- --- --- 2 4 --- --- --- --- 5 --- 6 7 --- --- --- --- 3 --- --- 1 --- --- --- --- --- ---
Replace --- --- --- 2 4 --- --- --- --- 5 --- 6 7 --- --- --- --- 3 --- --- 1 --- --- --- --- --- ---

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 5.1General Overview 201

Table 5-2. Adjustment Items and the Order by Repaired Part (2)

Release Driven Pulley ASSY Gap Adjustment (p247)

PG Adjustment (PW Sensor Adjustment) (p248)

CR Scale Gear Position Adjustment (p247)

NVRAM Data Backup / Restore (p214)

Color Calibration Adjustment (p231)

APG Gear Phase Adjustment (p251)

PF Belt Tension Adjustment (p252)
Nozzle Check Pattern Print (p210)
Adjustment Items

Image Quality Adjustment (p226)

Serial No. / USB-ID Write (p215)

(PW Sensor Adjustment) (p249)
Head Incline Adjustment (p219)

Cut position Adjustment (p254)

Ink Flushing / Discharge (p257)

PG Adjustment (Mecha) (p222)
Release Carriage Lock (p230)

Motor Measurement (p255)

Side Position Adjustment
Bi-d Adjustment (p221)

PF Adjustment (p250)

AID Inspection (p212)

Resistance Check (p260)

Head Cleaning (p211)
Head ID Input (p218)

Counter Reset (p208)

Initial charge (p256)

APG Check (p212)

FW update (p217)
Part

Cutter Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- 3 --- --- 1 --- --- 2 --- --- --- --- --- --- ---
Paper Feed Mechanism

SMAP Roller Remove --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
Driven Release Holder Remove --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Upper Platen Unit Remove 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace 1 2 3 4 5 --- 6 7 8 9 10 11 12 --- --- --- --- --- --- --- --- --- --- --- --- --- ---

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 5.1General Overview 202

Table 5-3. Adjustment Items and the Order by Repaired Part (3)

Release Driven Pulley ASSY Gap Adjustment (p247)

PG Adjustment (PW Sensor Adjustment) (p248)

CR Scale Gear Position Adjustment (p247)

NVRAM Data Backup / Restore (p214)

Color Calibration Adjustment (p231)

APG Gear Phase Adjustment (p251)

PF Belt Tension Adjustment (p252)
Nozzle Check Pattern Print (p210)
Adjustment Items

Image Quality Adjustment (p226)

Serial No. / USB-ID Write (p215)

(PW Sensor Adjustment) (p249)
Head Incline Adjustment (p219)

Cut position Adjustment (p254)

Ink Flushing / Discharge (p257)

PG Adjustment (Mecha) (p222)
Release Carriage Lock (p230)

Motor Measurement (p255)

Side Position Adjustment
Bi-d Adjustment (p221)

PF Adjustment (p250)

AID Inspection (p212)

Resistance Check (p260)

Head Cleaning (p211)
Head ID Input (p218)

Counter Reset (p208)

Initial charge (p256)

APG Check (p212)

FW update (p217)
Part

Capping Unit Remove --- --- --- --- --- --- 2 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Ink System Mechanism

Replace --- --- --- --- --- --- 2 1 --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- --- --- --- ---
Left Ink Cartridge Holder/ Remove --- --- --- --- --- --- 3 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 2 --- ---
Right Ink Cartridge Holder
Replace --- --- --- --- --- --- 3 --- --- --- --- --- --- 4 --- --- --- --- --- --- --- --- --- 1 2 --- ---
Decompression Pump Unit Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- ---
Main Board Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Board Related

Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- 1 2 --- --- 3 ---
AID Unit Remove --- --- --- --- --- --- 2 --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- --- 3
Replace --- --- --- --- --- --- 2 --- --- --- --- --- --- --- --- --- --- --- 1 --- --- --- --- --- --- --- 3
PF Encoder Sensor Remove --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
Sensor

Replace --- --- --- --- --- --- --- --- --- --- --- 2 3 --- 1 --- --- --- --- --- --- --- --- --- --- --- ---
CR Motor Remove --- --- 1 --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- 1 --- --- --- --- --- --- --- --- --- --- 3 --- --- 2 --- --- --- --- --- --- --- --- --- ---
Motor

PF Motor Remove --- --- --- --- --- --- --- --- --- --- --- --- --- --- 2 1 --- --- --- --- --- --- --- --- --- --- ---
Replace --- --- --- --- --- --- --- --- --- --- --- --- --- --- 3 1 2 --- --- --- --- --- --- --- --- --- ---

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 5.1General Overview 203

5.1.3 Description of Adjustments

The following table describes the general outline of the adjustments.

C H E C K * : The meanings of abbreviations in the Tool column are as follows.

P O IN T SP = Adjustments using the Service Program
MECH = Mechanical Adjustment (adjustment using a dedicated tool or a commercially available tool)

Table 5-4. Adjustment Items

Tool*
Class Adjustment Items General Overview Page
SP MECH
Maintenance Counter Reset • Performs the life control of the parts whose life is to be managed (expected remaining life).
Yes No P. 208
• Resets the counter of the replaced parts.

Heat Force Parameter Couter Reset Resets the Heat Generation Control Sequence Counter. Yes No P. 209
Nozzle Check pattern print Print a nozzle check pattern. Yes No P. 211
Head Cleaning Specify the power from the Service Program and execute the head cleaning. Yes No P. 211
Paper remaining counter Save / Restore Save/restore the paper remaining value. Yes No P. 211
APG Check Execute the APG check. Yes No P. 212
AID Inspection Execute the AID Inspection. Yes No P. 212
Sensor Check Check if the replaced part is operated correctly. Yes No P. 213
Error History Indicate the error history of the printer. Yes No P. 213
Adjustment Boards Related NVRAM Data Backup / Restore Backup/restore the NVRAM data when replacing the Main Board. Yes No P. 214
Image Quality adjustment / Color Calibration Save/restore the Image Quality Adjustment data and Color Calibration data.
Yes No P. 215
Data Backup / Restore
Serial No. / USB-ID Write Performs this item to enable identification of each connected printer by the PC if multiple
Yes No P. 215
printers of the same kind are connected via a USB hub.
NVRAM Initialize Initialize the printer parameter. Yes No P. 216
FW update Update the firmware. Yes No P. 217

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 5.1General Overview 204

Table 5-4. Adjustment Items

Tool*
Class Adjustment Items General Overview Page
SP MECH
Adjustment Cartridge Related Head ID Input Register the head ID to the printer using the Service Program and check the currently registered
value. head ID is the ID to drive the Print Head with the proper voltage and correct the amount of Yes No P. 218
ink droplets. The ID is assigned to each head and listed on the label on the head.
Head Incline Adjustment Prints an adjustment pattern to check if the Head Unit is slanted in the CR direction and corrects
Yes Yes P. 219
the head angle.
Bi-d Adjustment Adjusts the print start position between the outward and the return paths in bidirectional
Yes Yes P. 221
printing.
PG Adjustment (Mecha) Check if the platen gaps (distance between the CR Unit and the platen) are within the standard
value on the right and left side of the CR Unit using the thickness gauge. Check the two points on Yes Yes P. 222
the platen; Home side and Full side. If they are not within the standard value, adjust the height.
Image Quality Adjustment By printing while correcting the print setting value (the amount of discharged ink per shot),
achieves both print quality (to reduce banding) according to the paper type and print resolution, Yes Yes P. 226
and higher speed printing.
Release Carriage Lock Unlock the carriage. Yes No P. 230
Color Calibration Adjustment Adjust the amount of ink droplets responding to the characteristics of the Print Head and the
electrical characteristics (dependent to the Main Board and the Power Supply Board) which
differ depending on the printer. Use the dedicated software and the Color Measurement Device
Yes Yes P. 231
for this adjustment. Measure the print pattern with the Color Measurement Device, create the
correction value from the result, and then write the value to the NVRAM. The printer reads the
correction value to correct the amount of ink droplets.
Release Driven Pulley ASSY Gap Adjustment Adjusts the tension of the CR timing belt. No Yes P. 247
CR Scale Gear Position Adjustment Align the phases of the PG cams with the adjacent gear to maintain the degree of parallelism of
No Yes P. 247
the carriage.

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 5.1General Overview 205

Table 5-4. Adjustment Items

Tool*
Class Adjustment Items General Overview Page
SP MECH
Adjustment Paper Feed Related PG Adjustment (PW Sensor Adjustment) Correct the PW detection error by CR unit speed. Yes No P. 248
Side Position Adjustment (PW Sensor) Adjust the print start position in the paper width direction. Yes Yes P. 249
PF Adjustment Adjusts paper feed. Yes Yes P. 250
APG Gear Phase Adjustment Aligns the phase of the APG Unit with the rear CR main shaft. No Yes P. 251
PF Belt Tension Adjustment Adjusts the tension of the PF timing belt. No Yes P. 252
Cut Position Adjustment Adjust the cut position so that the auto cutter can cut paper at the correct position. Feed Roll
Paper, print the adjustment pattern, and cut the paper using the Service Program. Measure the
Yes Yes P. 254
distance from the bottom of paper to the printed pattern and input the result to adjust the cut
position.
Motor Measurement For the CR Motor, PF Motor, and cutter motor, operation adjustments considering the heating
value such as stopping the operation when the heating value reaches the specified level are
executed. The heating value is estimated from the power source characteristic that the motor has.
The power source characteristics vary among motors and the power supply units of the printers Yes No P. 255
due to their individual difference. Therefore, the operation adjustment can be executed correctly
by measuring the characteristic of each motor using the Service Program and storing the
characteristic in the Main Board.
Ink System Related Initial Charge Charge ink in the Ink Flow Path. Execute from the Service Program. Yes No P. 256
Initial Charge flag setting Sets the initial charge flag. Yes No P. 257
Ink Flushing / Discharge Execute the Ink Flushing / Discharge using the cleaning cartridge and draining cartridge. Yes No P. 257
Other Resistance Check Checks the conductivity of the AID Unit. Yes No P. 260

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 5.1General Overview 206

5.1.4 Adjustment tool

See "7.1 Service Tool" (p281) and prepare for the service programs and jigs required in
the adjustment.

C H E C K Use 8-inch glossy paper for the media for servicing.

P O IN T

5.1.5 Service Program Basic Operations

This section describes the basic operations of the Service Program.

Save the Service Program on the desktop or directly under the C drive. If
C A U T IO N
the storage location is deep in the hierarchy, some program tools may not
work correctly. Figure 5-1. LICENSE screen
4. Top screen appears.

† System Requirements
„ OS: Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1
„ Interface : USB
† Startup
1. Install the printer driver.
2. Double-click the “DX100serviceprogram.exe”.
3. When the LICENSE screen appears, click [OK].

Figure 5-2. Top screen on Service Program

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 5.1General Overview 207

† Printer Status
Click [Printer Status] on top screen to confirm the following information.

Table 5-5. Printer Status

Item Explanation
Status The status of the printer.
F/W Ver. Firmware version.
Ink Cyan Remaining ink level.
Magenta
Yellow
Black
Sky blue
Pink
Tank Remaining maintenance cartridge
Paper Remaining roll paper.

Figure 5-3. Printer Status

DX100 Service Manual

 5.2Maintenance 208

5.2 Maintenance

5.2.1 Counter Reset

Life counter can be cleared as described below.
Ver.1 and Ver.2 are different cut count.
• Cut count (ver.1 :100,000 ver.2: 200,000)*
• Decompression Pump Unit (Pump operation time)
• Capping Unit
• Ink Cartridge Holder (Supplying suction operation)
• Ink Tube
1. Select 1. Adjustment / Maintenance → Maintenance → Counter Reset.
2. Click [Reset] of the counter you want to reset.

C H E C K Click [Check] button to obtain the current value.

P O IN T Figure 5-4. Counter Reset Screen

Note "*": When cutting papers of 152 mm (6inch) in width (standard paper)

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 5.2Maintenance 209

5.2.2 Heat Force Parameter Couter Reset

When driving the capping unit motor for a long time (for Initial Charge & cleaning or
continuous cleaning, etc.), a cool down period (a stand-by state) may be automatically taken
as the “heat generation control sequence”. This sequence prevents the motor from being
overheated and damaged due to long time operation. If the printer is turned off when this
sequence is on, the printer will be still in this sequence the next time the printer is turned on
and will enter a stand-by state. To prevent this from happening, reset the heat generation
control sequence counter after operating the capping unit motor for a long time.

Do not reset the heat generation control sequence counter to execute

C A U T IO N
continuous cleaning forcibly.

1. Select 1. Adjustment / Maintenance → Maintenance → Heat Force Parameter

Couter Reset.
2. Click [Reset].

Figure 5-5. Heat Force Parameter Couter Reset Screen

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 5.2Maintenance 210

5.2.3 Nozzle Check Pattern Print

1. Select 1. Adjustment / Maintenance → Maintenance → Nozzle Check Pattern
Print.
2. Click [PRINT] , and print the nozzle check pattern.

A B C D E F

OK NG

Figure 5-7. Nozzle Check Pattern

Figure 5-6. Nozzle Check Pattern Print Screen

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 5.2Maintenance 211

5.2.4 Head Cleaning 5.2.5 Paper remaining counter Save / Restore

1. Select 1. Adjustment / Maintenance → Maintenance → Head Cleaning. 1. Select 1. Adjustment / Maintenance → Maintenance → Paper remaining
2. Select the cleaning level you want to execute, and click [RUN] . counter Save / Restore.
2. Click [Save] when saving data, and click [Restore] when restoring data.

Figure 5-8. Head Cleaning Screen Figure 5-9. Paper remaining counter Save / Restore Screen

C H E C K Click [Check] button to obtain the current value.

P O IN T

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 5.2Maintenance 212

5.2.6 APG Check 5.2.7 AID Inspection

1. Select 4. Function Check → Inspection → APG Check. 1. Select 4. Function Check → Inspection → AID Inspection.
2. Click [RUN]. 2. Click [RUN].

Figure 5-10. APG Check Screen

Figure 5-11. AID Inspection Screen
3. If judged as NG, re-install the APG Unit and perform the APG Check again.
3. If judged as NG, re-install the AID Unit and perform the AID Inspection again.

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 5.2Maintenance 213

5.2.8 Sensor Check 5.2.9 Error History

1. Select 4. Function Check → Sensor Check → Sensor Check. 1. Select 4. Error History.
2. The status of each sensor is displayed. 2. The error history is displayed.

Figure 5-12. Sensor Check Screen

Figure 5-13. Error History Screen

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 5.3Board Related Adjustments 214

5.3 Board Related Adjustments

5.3.1 NVRAM Data Backup / Restore

Parameters stored in the NVRAM on the Main Board are read/stored and written onto the other
NVRAM on the Main Board using this menu.
Also, the exported parameter information is displayed on the computer screen.

† NVRAM Read Procedure

1. Select 1. Adjust / Maintenance → Main board Exchange → NVRAM Data
Backup / Restore.
2. Click [Get Information] on “NVRAM Read” to start reading the
parameters.
3. Check the NVRAM information on site:
Click [Disp Hist .Info] to display another screen of the NVRAM Viewer.
Store the NVRAM information:
Click [Save]. The file is named as “serial number + acquisition date”
automatically.

† NVRAM Write Procedure Figure 5-14. NV-RAM BACKUP UTILITY Screen

1. Select 1. Adjust / Maintenance → Main board Exchange → NVRAM Data
Backup / Restore.
2. Click [Open] on [NVRAM Write].
3. Select the NVRAM file to write on the printer.
4. Click [Write] to start writing the parameters.
5. When the writing is completed, exit out of the Service Program.
6. Turn the printer OFF.

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 5.3Board Related Adjustments 215

5.3.2 Image Quality Adjustment / Color Calibration 5.3.3 Serial No. / USB-ID Write
Data Backup / Restore
1. Select 1. Adjust / Maintenance → Main board Exchange → Serial No. / USB-
ID Write.
When backing up or restoring data, files cannot be selected individually. 2. Enter a serial number of the printer, and click [Input].
C A U T IO N
Therefore, make sure not to move the data from the original location saved
in the PC. If Serial No. Write is performed, USB-ID is automatically written.
C H E C K
P O IN T

1. Select 1. Adjust / Maintenance → Main board Exchange → Image Quality

Adjustment / Color Calibration Data Backup / Restore.
2. Select [Back Up] and click [Run] when saving data.
3. Click [Write] and click [Run] when restoring data.

Figure 5-16. Serial No. / USB-ID Write screen

Figure 5-15. Image Quality Adjustment / Color Calibration Data Backup / Restore screen

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 5.3Board Related Adjustments 216

5.3.4 NVRAM Initialize

1. Select 1. Adjust / Maintenance → Main board Exchange → NVRAM
Initialize.
2. Click [Run].

Figure 5-18. NVRAM Initialize (2)

4. NVRAM Initialize starts.

Figure 5-17. NVRAM Initialize (1)

3. Click [OK] on the message screen.

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 5.3Board Related Adjustments 217

5.3.5 FW update
1. Select the 3. Firmware Update.
2. Click [File Open], and select the firmware file.
3. Click [Input].
4. All the LEDs of the printer are light, and FW update starts.

C A U T IO N
„ The LEDs will be gradually turned off with progression of the FW
update.
„ Do not turn off the printer during the FW update. Otherwise, the
firmware may be damaged.

5. All the LEDs of the printer are turned off, and the FW update is complete.
6. Shut down the Service Program.
7. Restart the printer.

Figure 5-19. FW update screen

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 5.4Carriage Related Adjustment 218

5.4 Carriage Related Adjustment

5.4.1 Head ID Input

1. Write down the Head ID from the ID label attached on the new Print Head if
replacing the Print Head.

CR Unit

ID label

Figure 5-21. Head ID Input

7. Click [Input].
8. Shut down the Service Program.
9. Restart the printer.

Make sure to turn off the printer after clicking the [Input]. The setting of
C A U T IO N
Head ID becomes valid after the printer is restarted.

Figure 5-20. Head ID

2. Assemble the printer.
3. Turn the printer ON.
4. Start the Service Program.
5. Select 1. Adjust / Maintenance → Adjustment → Head ID Input.
6. Enter the ID into the edit boxes in the same way as indicated on the label. (Enter
the digits continuously without pressing the Space, Enter, or Tab key.)

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 5.4Carriage Related Adjustment 219

5.4.2 Head Incline Adjustment

1. Select 1. Adjust / Maintenance → Adjustment → Head Incline Adjustment.
2. Click [Print] to print the adjustment pattern. Measurement
Scope screen
point

+105 +70 +35 0 -35 -70 -105

Figure 5-23. Head Incline Adjustment adjustment pattern

4. Enter the number of the adjustment pattern with the least gap and click [Input].
Figure 5-22. Head Incline Adjustment screen
5. Perform Step 2 to Step 3 again and check the result.
3. Measure the distance of overlapping section on each column using a scale loupe.

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 5.4Carriage Related Adjustment 220

6. Click [Check Print] to print the adjustment pattern. 8. If judged as NG, re-install the CR Unit and perform Step 6 to Step 7 again.

Scope screen Measurement

point

Pattern A

Pattern B

Figure 5-24. Head Incline Check adjustment pattern

7. On the Pattern A and Pattern B, make sure that the printed lines are overlapped.

Pattern A

Pattern B

NG OK NG

Figure 5-25. Judgement of the Head Incline Check

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 5.4Carriage Related Adjustment 221

5.4.3 Bi-d Adjustment

1. Select 1. Adjust / Maintenance → Adjustment → Bi-d Adjustment.
2. Click [Print] to print the adjustment pattern.

-16 -12 -8 -6 -4 -2 0 2 4 6 8 12 16

Figure 5-27. Bi-d Adjustment adjustment pattern

NG OK NG
Figure 5-26. Bi-d Adjustment screen
3. Enter a number of the least gap pattern, and then click [Input]. Figure 5-28. Judgement of the Bi-d Adjustment
4. Perform Step 2 again and check the result.

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 5.4Carriage Related Adjustment 222

5.4.4 PG Adjustment (Mecha) CR Unit

Adjusts the gap between the Print Head and the platen.

STANDARD VALUE Thickness gauge

The Print Head comes in contact with the 1.3 mm thickness gauge and passes over the 1.1
mm thickness gauge.

PROCEDURE
1. Remove the Top Cover. (P. 93)
2. Remove the Upper Cover. (P. 96)
3. Check that the two holes of the PG cams are at the same upper position.

Right CR scale mount plate

Hole
Hole
PG cam
PG cam Figure 5-30. PG Adjustment (Mecha) (1)

When moving the CR Unit, Do not press the Self Sealing Valve.
C A U T IO N

8. Move the CR Timing Belt and slowly move the CR Unit to over the thickness
Figure 5-29. Checking of the PG cams gauge.
4. Turn the printer on.
Select 1. Adjust / Maintenance → Adjustment → Release Carriage Lock. If the CR Unit touches the thickness gauge, do not move the CR Unit
5. C A U T IO N
forcibly. Also, do not press the CR Unit onto the thickness gauge.
6. Click [Run] to unlock the CR Unit. Otherwise the Print Head may be damaged and have to be replaced with a
new one.
When stacking the thickness gauges, place the thinner one at the bottom.
C A U T IO N

7. Set the thickness gauge to the position as shown Figure 5-30.

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C H E C K Check how the Print Head touches the thickness gauge as follows. C H E C K „ When it contacts
P O IN T „ When it doesn't contact P O IN T The thickness gauge does not go under the CR Unit more than about
There is no resistance even after the CR Unit comes over the thickness 34 mm from the side of the CR Unit, but moves together with the CR
gauge approx. 34 mm from the side of the CR Unit and to the end of Unit.
gauge.
Top
CR Unit
Top
CR Unit

Thickness
gauge

Thickness
gauge

Front Print Head

Front Print Head

Approx. 34 mm
Approx. 34 mm

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9. When the platen gap is within standard, go to Step 11. When the platen gap is out
of standard, go to Step 10.
10. Loosen the two screws of the right parallel adjust bushings, Move the two right
parallel adjust bushings until the gap falls within the standard range. CR Unit

CR Unit
Right parallel adjust bushings

Thickness gauge

Front

Bushing moving direction

The platen gap became widen.

The platen gap became narrower. Figure 5-32. PG Adjustment (Mecha) (3)

When moving the CR Unit, Do not press the Self Sealing Valve.
Figure 5-31. PG Adjustment (Mecha) (2) C A U T IO N
11. Remove the thickness gauge.
12. Move the CR Unit to the home side.
13. Set the thickness gauge to the position as shown Figure 5-32.
14. Move the CR Timing Belt and slowly move the CR Unit to over the thickness
gauge.

If the CR Unit touches the thickness gauge, do not move the CR Unit
C A U T IO N
forcibly. Also, do not press the CR Unit onto the thickness gauge.
Otherwise the Print Head may be damaged and have to be replaced with a
new one.

15. When the platen gap is within standard, go to Step 20. When the platen gap is out
of standard, go to Step 16.

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C H E C K Check how the Print Head touches the thickness gauge as follows. C H E C K „ When it contacts
P O IN T „ When it doesn't contact P O IN T The thickness gauge does not go under the CR Unit more than about
There is no resistance even after the CR Unit comes over the thickness 30 mm from the side of the CR Unit, but moves together with the CR
gauge approx. 30 mm from the side of the CR Unit and to the end of Unit.
gauge.
Top CR Unit
Top CR Unit

Thickness
gauge
Thickness
gauge

Front Print Head

Front Print Head

Approx. 30 mm
Approx. 30 mm

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16. Loosen the two screws of the left parallel adjust bushings, Move the two left 5.4.5 Image Quality Adjustment
parallel adjust bushings until the gap falls within the standard range.
1. Set the scanner on standby. (Refer to "7.1 Service Tool" (p281) for supported
CR unit scanners.)
2. Connect the scanner with the PC, and install the scanner driver on the computer.
3. Select 1. Adjust / Maintenance → Adjustment → Image Quality Adjustment.
4. Select the connected scanner.
5. Click [Print] to print the adjustment pattern. (See Figure 5-35)
Front

Left parallel adjust bushings

Bushing moving direction

The platen gap became widen.

The platen gap became narrower.

Figure 5-33. PG Adjustment (Mecha) (4)

17. Remove the thickness gauge.
18. Move the CR Unit to the full side.
19. Perform the Step 7 to Step 8. When the platen gap is within standard, go to Step
20. When the platen gap is out of standard, perform Step 10 to Step 18 again.
20. Remove the thickness gauge.
21. Install the Upper Cover. (P. 96) Figure 5-34. Image Quality Adjustment
22. Install the Top Cover. (P. 93) 6. Dry the adjustment pattern for about five minutes.

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7. Cut off the correction chart along the cutoff line.

Before performing the next step, make sure to remove any foreign object or
C A U T IO N
dust from the document glass with a soft cloth.

Cutoff
line

8. Set the SCANNER ADJUSTMENT JIG on the document glass.

C H E C K Check the following points when setting the SCANNER ADJUSTMENT

P O IN T JIG.
„ Set the SCANNER ADJUSTMENT JIG with the scale surface to the
document glass.
„ Align the SCANNER ADJUSTMENT JIG with the arrow on the top
right of the document glass.

Arrow

SCANNER ADJUSTMENT JIG

Document glass

〔No. ABC121306141905340〕

ABC121306141905340 Figure 5-36. Setting the Printed Pattern (1)

065066067049050049051048054049052049057048053051052048

Figure 5-35. Image Quality Adjustment adjustment pattern

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9. Set the adjustment pattern on the Scanner.

Make sure of the following when setting the printed pattern. Rib Rib
C H E C K
P O IN T „ Place the adjustment pattern with the characters toward you (near the
power switch side (opposite to the hinges)). (See Figure 5-35)
„ Align the right end of the Adjustment pattern with the concave of the
scale.

Adjustment pattern

SCANNER ADJUSTMENT JIG

DOCUMENT HOLDING JIG

Figure 5-38. Setting the Printed Pattern (3)

11. Click [Scan] to scan the adjustment pattern. (See Figure 5-35)
Concave

C H E C K If there is something wrong with the scanner reading of the printed pattern,
Figure 5-37. Setting the Printed Pattern (2) P O IN T perform "Troubleshooting for the scanner reading errors" (p229)

10. Align and set the DOCUMENT HOLDING JIG with the two tabs on the side with
size markings on the document glass.

12. The correction value will be written.

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C H E C K Table 5-6. Troubleshooting for the scanner reading errors

P O IN T
Cause Remedy
Something wrong with the connection Check the connection between the
between the Scanner and the PC. Scanner and the PC.
The image cannot be saved because Increase the free HDD space of the
the free HDD space of the PC is too PC.
small.
The setting position of the adjustment Set the adjustment pattern on the
pattern is wrong. document glass correctly.
(misaligned, upside down, etc.)
The setting position of the SCANNER Set the SCANNER ADJUSTMENT
ADJUSTMENT JIG is wrong. JIG on the document glass correctly.
Dirt (foreign material, etc.) is detected Wipe off the dirt on the surface of the
on the scanned image. document glass and adjustment
pattern.
Missing dots Carry out the Head Cleaning. (p. 211)
Mixed color is occurring on the print
head.
Adjustment pattern is printed on the Feed the media straight and print the
skew. print pattern again.
The printing pattern is not printed Carry out the Bi-d Adjustment. (p.
correctly because the adjustment of 221)
Print Timing Correction 1/2 is not
sufficient.

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5.4.6 Release Carriage Lock

1. Select 1. Adjust / Maintenance → Adjustment → Release Carriage Lock.
2. Click [RUN] to unlock the CR Unit.

Figure 5-39. Release Carriage Lock screen

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5.4.7 Color Calibration Adjustment

C H E C K „ You need a color measurement device to perform calibration. The

P O IN T following models are supported.
• The “i1Pro” from X-Rite
• The “i1Sis” from X-Rite
„ When using a color measurement device, install the software for the
measurement device in advance on the PC.
„ Do not touch the printable side of the correction chart or the
verification chart. Moisture and oils from your hands can affect the
color measurement results.

You can perform calibration by using the following work flow.

Table 5-7. Calibration work flow

Item Description Reference
Print a correction chart Prints a chart for adjustment. P. 231
Correction chart color Perform color measurement for the printed chart on the PC P. 239
measurement with a connected color measurement device. Figure 5-40. Color Calibration Adjustment screen

Create correction value Create a correction value file. P. 244

Retaining sample correction Retain three sheets of sample correction chart. P. 245
charts
Checking the correction Check the written correction value. P. 246
value

5.4.7.1 Print a correction chart

1. Select 1. Adjust / Maintenance → Adjustment → Color Calibration
Adjustment.
2. Click [Run] to display the Select Printer screen.
3. Click [Renew the list].
Figure 5-41. Select Printer screen
4. Select the M/C No. to be adjusted, and click [OK].

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5. When the confirmation screen appears, click [Yes]. 7. The main screen appears.

Figure 5-42. Confirmation screen

6. The connection printer screen appears.

Figure 5-43. Connection printer screen

Figure 5-44. Main screen

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8. Click [Condition Setting].

9. Set the items following below.
• Color measurement device (i1Pro/i1iSis)
• Temperature
• Humidity
10. Click [Save], and shut the screen.

Figure 5-46. Confirmation screen

15. The four correction charts are printed.

Figure 5-45. Condition Setting screen

11. The Heater Unit starts operating, and the status on the main screen changes to
“ON”.
12. Confirm the status on the main screen changes to the following. (See Figure 5-44).

Progress Finish writing to Printer

Printer Idle
Heater ON

13. Click [Print Calib Chart]. (See Figure 5-44)

14. When the confirmation screen appears, click [Yes].

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„ Correction chart (i1Pro)

Figure 5-48. Correction chart (i1Pro (2))

Figure 5-47. Correction chart (i1Pro (1))

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Figure 5-49. Correction chart (i1Pro (3)) Figure 5-50. Correction chart (i1Pro (4) matte paper)

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„ Correction chart (i1iSis)

Figure 5-52. Correction chart (i1iSis (2))

Figure 5-51. Correction chart (i1iSis (1))

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Figure 5-53. Correction chart (i1iSis (3)) Figure 5-54. Correction chart (i1iSis (4) matte paper)

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16. When the confirmation screen appears, click [OK]. 18. Cut off the correction chart along the cutoff line.

Cutoff line

Figure 5-57. Cut line of the correction chart

Figure 5-55. Confirmation screen
17. The drying waiting time appears, and check the drying time displayed on status.

Figure 5-56. Drying waiting time screen

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5.4.7.2 Correction chart color measurement

Color measurement device

C H E C K The procedure varies depending on the color measurement device you use.
P O IN T „ i1Pro→ Go to "For the i1Pro (p239)".
„ 1iSis→ Go to "For the i1iSis (p242)".

„ For the i1Pro

1. Confirm that the M/C No. displayed on the main screen and the M/C No. written
on the correction charts are the same.

M/C No. Figure 5-59. Color measurement device

4. Click [Measure Calib Chart]. (See Figure 5-44)
5. When the confirmation screen appears, click [Yes].

M/C No.

Figure 5-58. M/C No.

2. Make sure the color measurement device is connected with the PC and its power is
on.
3. Place the color measurement device on the calibration base plate.

C H E C K Place the chart on white paper if there is no backup board available for
P O IN T measurement.
Figure 5-60. Confirmation screen
6. Place the correction chart that matches the color chart ID and preset ID displayed
on the screen on the measurement backup board supplied with the color
measurement device.

C H E C K Place the chart on white paper if there is no backup board available for
P O IN T measurement.

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Figure 5-61. Color calibration screen

7. Color measurement starts.
8. Select Color Measurement Method.
Select a [Line Scan] to perform color measurement for each line, or select [Spot
Scan] to perform color measurement for each patch.
Figure 5-62. Calibration method (1)
C H E C K „ Select Line Scan to perform color measurement quickly. If the results
of color measurement using Line Scan are not what you expected, try 9. Perform color measurement in the order of the range displayed on the screen.
P O IN T
Spot Scan. To change the scanning range, move by clicking the arrow buttons on the screen.
„ When performing color measurement with Line Scan, use the chart When performing color measurement in Line Scan, match the color measurement
measurement ruler supplied with the color measurement device. device to the measurement ruler being used, hold down the button on the side, and
„ When performing color measurement with Spot Scan, use the spot slowly move over the patch to scan.
measurement guide supplied with the color measurement device. When performing color measurement with Spot Scan, adjust the measurement
guide so that it is over the target patch, place the color measurement device, and
then press the button on the side.

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13. When the confirmation screen appears, click [OK].

Figure 5-64. Confirmation screen

Figure 5-63. Calibration method (2)
10. When reading is successful, the data is displayed on the screen where the
correction chart is read.
When reading fails, an “×” is displayed on the screen where the correction chart is
read. In this case, try reading again.
11. When color measurement is complete, click [OK].
12. Perform color measurement three sheets of correction chart in the same manner as
Step 3 to Step 11.

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„ For the i1iSis 5. When the screen is displayed, check that the light on the right of the color
1. Confirm that the M/C No. displayed on the main screen and the M/C No. written measurement device is flashing green, and then insert the correction chart that
on the correction charts are the same. matches the color chart ID and preset ID displayed on the screen into the color
measurement device. (When inserting the correction chart, align it to the left.)
M/C No.

M/C No.

Figure 5-65. M/C No.

Figure 5-67. Color calibration screen
2. Make sure the color measurement device is connected with the PC and its power is
on.
Color measurement device
3. Click [Measure Calib Chart]. (See Figure 5-44)
Lamp
4. When the confirmation screen appears, click [Yes].

Correction chart

Figure 5-68. Color measurement device

Figure 5-66. Confirmation screen

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 5.4Carriage Related Adjustment 243

8. Perform color measurement three sheets of correction chart in the same manner as
C H E C K If the following message appears, the chart you inserted is wrong. Click
[Cancel] button to abort the procedure. Step 5 to Step 7.
P O IN T
9. When the confirmation screen appears, click [OK].

6. Color measurement starts.

7. The measure color screen appears, and click [OK].

Figure 5-70. Confirmation screen

Figure 5-69. Measure color screen

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5.4.7.3 Create correction value

1. Click [Write to Printer] on the main screen. (See Figure 5-44)
2. When the confirmation screen appears, click [Yes].

Figure 5-71. Confirmation screen

3. The correction value making screen appears.
4. The connection printer screen appears.
5. When the confirmation screen appears, click [Ok].

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5.4.7.4 Retaining sample correction charts

1. In the Print the Keep Sample column, click [Write to Printer]. (See Figure 5-44)
2. When the confirmation screen appears, click [OK].

Figure 5-72. Confirmation screen

3. The three sample correction charts are printed.
4. Retain three sheets of sample correction chart.

Figure 5-73. Sample correction chart

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5.4.7.5 Checking the correction value

1. In the Check the precision column, click [Print Check Chart]. (See Figure 5-44)
2. When the confirmation screen appears, click [Yes].

Figure 5-74. Confirmation screen

3. The four correction charts are printed. (The images of the charts are identical to
those given in Correction chart (i1Pro) (p234), Correction chart (i1iSis) (p236).
4. When the confirmation screen appears, click [OK].
5. The drying waiting time appears, and check the drying time displayed on status.
(See Figure 5-56)
6. Cut off the correction chart along the cut line. (See Figure 5-57)
7. In the Check the precision column, click [Measure Check Chart]. (See Figure
5-44)
8. When the confirmation screen appears, click [Yes].
9. Measure the three sheets of correction chart in the same manner as "5.4.7.2
Correction chart color measurement" (p239).
10. In the Check the precision column, click [Judge Precision]. (See Figure 5-44)
11. When the confirmation screen appears, click [Yes].
12. The connection printer screen appears.
13. The connection value making screen appears.
14. When the confirmation screen appears, click [Yes].

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5.4.8 Release Driven Pulley ASSY Gap Adjustment 5.4.9 CR Scale Gear Position Adjustment
1. Remove the Top Cover. (P. 93) 1. Remove the Top Cover. (P. 93)
2. Remove the Upper Cover. (P. 96) 2. Remove the Upper Cover. (P. 96)
3. Insert the thickness gauge (0.3 mm) between the driven pulley holder stopper and 3. Remove the cut washer, and remove the center of spur gear.
the driven pulley holder. 4. Install the right CR scale mount plate.
4. Install the screws so that the gap between the driven pulley holder stopper and 5. Secure the two PG cams with their positioning holes aligned with the holes on the
driven pulley holder is the standard value (0.3 ± 0.1 mm). frame using the cut washers.
6. Secure the center of spur gear with cut washer.

Spur Gear PG cam

Thickness gauge (0.3 mm) PG cam

Positioning
hole
Driven pulley holder

Positioning
hole

Standard value:
0.3 ± 0.1 mm

Driven pulley holder stopper

Figure 5-75. Release Driven Pulley ASSY Gap Adjustment

Right CR scale mount plate

Figure 5-76. CR Scale Gear Position Adjustment

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 5.5Paper Feed Related Adjustment 248

5.5 Paper Feed Related Adjustment

5.5.1 PG Adjustment (PW Sensor Adjustment)

1. Select 1. Adjust / Maintenance → Adjustment → PG Adjustment.
2. Click [RUN].

Figure 5-77. PG Adjustment (PW Sensor Adjustment) screen

3. If judged as NG, re-install the CR Unit or the APG Unit and perform the PG
Adjustment again.

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 5.5Paper Feed Related Adjustment 249

5.5.2 Side Position Adjustment (PW Sensor Adjustment) C H E C K To distinguish between the HOME side and FULL side, measure the
P O IN T margins between the block patterns of the adjustment pattern and the
1. Select 1. Adjust / Maintenance → Adjustment → PW Sensor Adjustment. nearest paper edges. (See Figure 5-79)
2. Click [Print] to print the adjustment pattern.

Paper edge Paper edge

of the full of the home
position position

Full side Home side

approx. 15 mm approx. 30 mm

Measurement Measurement
Point a point b

Paper feed
direction
Figure 5-79. Side Position Adjustment (PW Sensor Adjustment) adjustment pattern
Figure 5-78. Side Position Adjustment (PW Sensor Adjustment) screen
3. Measure the width of the gap (mm) between the edge of paper and the printed
vertical line on the right and the left of the paper. (See Figure 5-79)

NOTE: When both of the two measured values (a & B) are inside 5 mm +/- 0.2
mm, the adjustment is not necessary.

4. Enter the measured values into the boxes in the PW Sensor Adjustment, and the
click [Input].
• Side (HOME): enter the value measured at the Home side
• Side (FULL): enter the value measured at the FULL side

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5.5.3 PF Adjustment
1. Select 1. Adjust / Maintenance → Adjustment → PF Adjustment.
16
2. Click [Print] to print the adjustment pattern.
14

12

10

-1

Figure 5-80. PF Adjustment screen -2

3. Check the printed result and select the number of the pattern without any white -3

line or overlapping between two patterns. If all the patterns have a white line or
overlapping, select the optimal pattern and try printing and judging repeatedly. -4

4. Enter the number of the most optimal pattern, and click [Input]. -6

5. Perform Step 2 to Step 3 again and check the result. -8

-10

-12

-14

-16

Figure 5-81. PF Adjustment adjustment pattern

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 5.5Paper Feed Related Adjustment 251

5.5.4 APG Gear Phase Adjustment 5. In order to align the phase of the APG Unit with that of the Driven release holder,
install the APG Unit aligning the red mark of the spur gear with the red mark of
1. Remove the Top Cover. (P. 93) the gear of the Driven release holder.
2. Remove the Upper Cover. (P. 96)
3. Remove the APG Unit. (P. 124) Spur gear PG cam

4. Turn the combination gear of the APG clockwise fully and check that the holes in
the side matches with that in the APG gear.

APG Unit Hole

APG Unit
Red marks

Combination gear

Figure 5-82. APG Gear Phase Adjustment (1) Figure 5-83. APG Gear Phase Adjustment (2)

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5.5.5 PF Belt Tension Adjustment

STANDARD VALUE
PF Timing Belt
14 N/m to 17 N/m Transmission
EJ gear

PROCEDURE

When performing the PF Belt Tension Adjustment, install the Self Sealing
C A U T IO N
Valve on the CR Unit so that it is in the same status as the one for printing.

1. Remove the Top Cover. (P. 93) Sonic tension gauge

2. Remove the Upper Cover. (P. 96)
3. Remove the Rear Frame. (P. 95)
4. Remove the Left Frame. (P. 98)
Figure 5-84. PF Belt Tension Adjustment
5. Set the following parameters to the sonic tension gauge:
7. Press the [MEASURE] button of the sonic tension gauge and flip the PF Timing
• WEIGHT: 1.3 g/m Belt with plastic tweezers and measure the tension of the belt.
• WIDTH: 5 mm
• SPAN: 77 mm C A U T IO N
„ Flip the PF Timing Belt as weak as the sonic tension gauge can
measure it.
6. Bring the microphone of the sonic tension gauge to the position as shown in Figure
„ Do not let the sonic tension gauge touch the PF Timing Belt .
5-84.

C H E C K Bring the microphone of the sonic tension gauge within 5 mm from the PF
P O IN T Timing Belt but do not let it touch the belt.
8. Rotate the transmission EJ gear 90 degrees, and measure the tension of the belt.
9. Rotate the transmission EJ gear 90 degrees, and measure the tension of the belt.
10. Rotate the transmission EJ gear 90 degrees, and measure the tension of the belt.
11. Check the average of the four measured values falls within the standard range.
• measurement value is within the standard: Go to Step 15
• measurement value is out of the standard: Go to Step 12
12. Loosen the two screws that secure the PF Motor.
13. Slide the PF Motor to adjust the tension.
14. Tighten the screws loosen in Step 12, return to Step 6.

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 5.5Paper Feed Related Adjustment 253

15. Install the Left Frame. (P. 98)

16. Install the Rear Frame. (P. 97)
17. Install the Upper Cover. (P. 96)
18. Install the Top Cover. (P. 93)

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5.5.6 Cut position Adjustment

1. Select 1. Adjust / Maintenance → Adjustment → Cut Position Adjustment.
2. Click [Print] to print the adjustment pattern (Figure 5-86). (See Figure 5-85)
3. Measure the width of the gap between the cut edge of paper and the printed base
line at the three points (right, left, and center) with a steel scale. (See Figure 5-86)
4. Enter the three measured values into the three boxes respectively, and click
[Input].
5. Repeat Step 2 and check that all the measured values are inside 5 mm +/- 0.3 mm.

Figure 5-85. Cut position Adjustment screen

Paper feed direction

Full side Home side

Point 1 Point 2 Point 2

Standard
line
Cutting
edge

Figure 5-86. Cut position Adjustment adjustment pattern

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5.5.7 Motor Measurement

1. Select 1. Adjust / Maintenance → Adjustment → Motor Adjustment.
2. Select the motor you adjust in the displayed item, and click [Run].
3. The selected measurement starts.

Figure 5-87. Motor Measurement screen

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 5.6Ink System Related Adjustment 256

5. Click [OK] on message screen.

5.6 Ink System Related Adjustment

5.6.1 Initial charge

This is to fill the ink inside the printer. The initial ink charge is only available after
performing the Ink Discharge and Ink Flushing / Discharge.

Make sure to observe the following precautions before

C A U T IO N
starting.
„ Do not unplug the printer AC cable during initial ink charge.
„ Do not unplug the USB cable that connects the printer to a computer
during initial ink charge.
„ Do not open the exterior covers during initial ink charge.

1. Turn the printer on.

2. Select 1. Adjust / Maintenance → Ink System Maintenance → Initial Charge.
3. Install the ink cartridges in the printer.
Figure 5-89. Message screen
4. Click [RUN].
6. The Initial charge starts.

Figure 5-88. Initial charge screen

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 5.6Ink System Related Adjustment 257

5.6.2 Initial Charge flag setting 5.6.3 Ink Flushing / Discharge

1. Select 1. Adjust / Maintenance → Ink System Maintenance → Initial Charge This section describes Ink Discharge Ink Discharge / Flushing of the drain path.
flag setting.
„ When removing the ink supply related parts
2. When flag sets, select the Flag Set, and click [Run]. → Execute the Ink Draining to prevent ink from leaking. (P. 257)
3. When flag resets, select the Flag Reset, and click [Run]. „ When transporting the printer or storing it over long periods of time
→ Carry out the cleaning of the print head and the ink path with the cleaning
fluid so as to prevent the ink from thickening. (P. 258)

5.6.3.1 Ink Discharge

Make sure to observe the following precautions before starting Ink

C A U T IO N
Discharge.
„ Do not unplug the printer AC cable during Ink Discharge.
„ Do not unplug the USB cable that connects the printer to the computer
during Ink Discharge.
„ Do not open the exterior covers during Ink Discharge.

1. Select 1. Adjust / Maintenance → Ink System Maintenance → Ink Flushing /

Discharge.
2. Install the Draining Cartridges in the printer.
3. Select the Discharge Only, and click [Run].
4. The Ink Discharge starts.

Figure 5-90. Initial Charge flag setting screen

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 5.6Ink System Related Adjustment 258

5.6.3.2 Ink Flushing / Discharge

Make sure to observe the following precautions before starting Ink
C A U T IO N
Flushing / Discharge.
„ Make sure not to mix up the Draining Cartridges and Cleaning
Cartridges.
„ Do not unplug the printer AC cable during Ink Flushing / Discharge.
„ Do not unplug the USB cable that connects the printer to the computer
during Ink Flushing / Discharge.
„ Do not open the exterior covers during Ink Flushing / Discharge.
1. Select 1. Adjust / Maintenance → Ink System Maintenance → Ink Flushing /
Discharge.
2. Install the Draining Cartridges in the printer.
3. Select the Discharge and Flushing, and click [Run].
4. The Ink Flushing / Discharge starts.
5. Take out all Draining Cartridges from the printer.

Figure 5-91. Ink Discharge screen 6. Install the Cleaning Cartridges in the printer.
7. Take out all Cleaning Cartridges from the printer.
8. Install the Draining Cartridges in the printer.
9. Take out all Draining Cartridges from the printer.

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 5.6Ink System Related Adjustment 259

Figure 5-92. Ink Flushing / Discharge screen

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 5.7Other adjustments 260

† Checking method
5.7 Other adjustments „ No.1
• AID cap
5.7.1 Resistance Check 1. Confirm no foreign object is attached on the AID cap. (See Figure 5-93)
2. Wipe off the foreign object with a dustless wipe if any.
The check items for AID Unit are as follows.

† AID Unit Check list

No. Item Judge Reference
Foreign material is in the AID cap or on Foreign material is P. 260
1
the Print Head (Print Head surface). attached.
Insulation of the white and black The resistance value must P. 261
2
harnesses on the AID Board. be 1 M Ω or over.
Check the conduction between the Head The resistance value must P. 262 AID cap
3
Cover Plate and the Frame Ground. be 100 Ω or less.
Connection of the FFC between the AID The FFC is not damaged P. 262
4 Unit and the Main Board. or not connected at a
slant.

Figure 5-93. Checking Method No.1 (1)

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 5.7Other adjustments 261

• Print Head „ No.2

1. Unlock the carriage lock. (P. 230) 1. Remove the Top Cover. (P. 93)
2. Visually check from the side of the CR Unit if no foreign object is attached on the 2. Remove the Upper Cover. (P. 96)
Print Head surface. (See Figure 5-94)
3. Remove the Rear Frame. (P. 97)
3. Wipe off the foreign object with a dustless wipe if any.
4. Remove the Left Frame. (P. 98)

C H E C K „ Remove the Capping Unit before removing the foreign objects on the 5. Measure the resistance between the white harness and black harness on the AID
P O IN T Print Head. (P. 116) Board. (See Figure 5-95)
„ Be careful not to damage the Print Head surface.
6. Replace the AID Unit when the measured value is less than 1 M Ω. (P. 109)
7. Replace the Print Head if the value is still less than 1 M Ω after Step 6. (P. 116)

C H E C K For routing the cable, see "4.6 Routing the cables and FFCs" (p192).
Side view CR Unit P O IN T

Bottom side

Black harness
White harness

Head surface

Figure 5-94. Checking Method No.1 (2)

AID Board

Figure 5-95. Checking Method No.2

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 5.7Other adjustments 262

„ No.3 „ No.4
1. In the back side of the printer, measure the resistance between the Head Cover 1. Confirm there is no damage on the FFC between the AID Board and the Main
Plate and the Frame Ground. (See Figure 5-96) Board or the FFC is not connected at a slant. (See Figure 5-97)
2. Replace the Print Head if the measured value is over 100 Ω. (P. 116) For routing the cable, see "4.6 Routing the cables and FFCs" (p192).
C H E C K
P O IN T
Head Cover Plate

Capping Unit

AID Unit Main Board

FFC

CN101

FFC

Frame Ground

Figure 5-97. Checking Method No.4

Figure 5-96. Checking Method No.3

DX100 Service Manual

 CHAPTER

6
MAINTENANCE
 6.1General Overview 264

6.1 General Overview 6.3 Lubrication

This chapter provides information on how to maintain the printer in its This section describes necessary lubrication to maintain the functions and
optimum operating condition. performance of this printer. Make sure to properly lubricate the parts
specified in this section when replacing them.
Basically, servicing on the printer should be performed on-site. Be sure to
strictly observe the following precautions when servicing to avoid an
accident or injury causing the user trouble. C A U T IO N
„ Be sure to perform the lubrication by strictly adhering to the specified
application points, lubricants, and amount. Failing to do so may cause
a malfunction of the printer.
The Top Cover Open Sensor provided for detecting open/close status of the „ When lubricating the originally attached parts, wipe off the oil
W A R N IN G
Top Cover acts as a safety interlock switch. adhering to the parts before performing the lubrication.
Never disable the switch function unless the instructions are described in
this manual. LUBRICATION POINTS LIST

Table 6-2. Lubrication Points List

Name of
Corresponding Part Page
6.2 Inspection Lubricant*
Left roll lock lever/ right roll lock lever G-36 p265
Make sure to check the following parts and clean them if necessary. Middle roll frame G-36 p266

Table 6-1. List of Check Items Driven roller 1 mount plate G-36 p266

Check Item Frequency Description Driven roller 2 mount plate G-36 p267

Roll Mechanism
Trimmed Waste Refer to User’s Manual. Decurl roller mount plate G-36 p267
When replacing paper
Paper Box Inlet Roller G-36 p268
Airflow vent Every three months Refer to User’s Manual.
Feed Roller 1/ Feed Roller 2 G-36 p268
Grounding spring G-36 p269
Left roll spring plate/ right roll spring plate G-36 p269
Right decurl roller cam G-36 p270
Left decurl roller cam G-36 p270

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 6.3Lubrication 265

Table 6-2. Lubrication Points List Lubrication of the left roll lock lever/ right roll lock lever
Name of Part Name Left roll lock lever/ right roll lock lever
Corresponding Part Page
Lubricant*
Lubrication End of the left roll lock lever/ right roll lock lever
Release Unit G-26 p271 Point
Paper Feed Mechanism

Lower platen unit G-74 p271 Lubricant G-36

Upper platen unit G-26 p272 Amount φ 1.0 mm × 2.0 mm × 2 points
Bush,6 G-26 p272 Remark Spread it with brush after apply specified amount application with
injector.
PF grounding spring/EJ grounding spring G-45 p273
Middle paper guide G-26 p273 Left roll lock lever

Driven Release Holder G-26 p274

APG Unit G-68 p274
PG cam bushing G-26 p275
Carriage/APG Mechanism

Left CR scale mount plate G-26 p275

Frame base G-26 p276,p276
CR main shaft G-26 p277 Lubrication point
CR sub shaft G-71,
p277
G-26
Right CR scale mount plate G-26 p278
Right roll lock lever
Main press torsion spring / sub press torsion spring G-26 p278
Driven pulley G-26 p279

Note "*": See "7.1 Service Tool” (p281) for the parts information on grease and oil.

Lubrication point

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 6.3Lubrication 266

Lubrication of the middle roll frame Lubrication of the driven roller 1 mount plate

Part Name Middle roll frame Part Name Driven Roller 1 mount plate
Lubrication Hole of the Middle roll frame Lubrication Contact surface between the driven roller 1 mount plate and the Driven
Point Point Roller 1
Lubricant G-36 Lubricant G-36
Amount φ 1.0 mm × 2.0 mm × 1 point Amount φ 1.0 mm × 1.0 mm × 4 points
Remark Spread it with brush after apply specified amount application with Remark Spread it with brush after apply specified amount application with
injector. injector.

Lubrication point
Lubrication point

Middle roll frame

Driven roller 1 mount plate

Lubrication point

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 6.3Lubrication 267

Lubrication of the driven roller 2 mount plate Lubrication of the decurl roller mount plate

Part Name Driven roller 2 mount plate Part Name Decurl roller mount plate
Lubrication Contact surface between the driven roller 2 mount plate and the Driven Lubrication Contact surface between the decurl roller mount plate and the Decurl
Point Roller 2 Point Roller
Lubricant G-36 Lubricant G-36
Amount φ 1.0 mm × 1.0 mm × 4 points Amount φ 1.0 mm × 1.0 mm × 4 points
Remark Spread it with brush after apply specified amount application with Remark Spread it with brush after apply specified amount application with
injector. injector.

Lubrication point Lubrication point

Driven roller 2 Decurl roller mount plate

mount plate

Lubrication point Lubrication point

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 6.3Lubrication 268

Lubrication of the Inlet Roller Lubrication of the Feed Roller 1/ Feed Roller 2

Part Name Inlet Roller Part Name Feed Roller 1/ Feed Roller 2
Lubrication Both ends of the Inlet Roller Lubrication Both ends of the Feed Roller 1/ Feed Roller 2
Point Point
Lubricant G-36 Lubricant G-36
Amount φ 1.0 mm × 2.0 mm × 2 points Amount φ 1.0 mm × 2.0 mm × 2 points (two each)
Remark Apply specified amount with an injector, and spread around Remark Apply specified amount with an injector, and spread around
circumference of the shaft with brush. circumference of the shaft with brush.

Lubrication point
Lubrication point Feed Roller 1 Lubrication point

Inlet Roller

Lubrication point Lubrication point

Lubrication point Feed Roller 2

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 6.3Lubrication 269

Lubrication of the grounding spring Lubrication of the left roll spring plate/ right roll spring plate

Part Name Grounding spring Part Name Left roll spring plate/ right roll spring plate
Lubrication Contact surface between the grounding spring and the Inlet Roller, Feed Lubrication End of the left roll spring plate/ right roll spring plate
Point Roller 1 and the Feed Roller 2 Point
Lubricant G-36 Lubricant G-36
Amount 1.0 mm × 1.0 mm × 4 points × 3 parts Amount 1.0 mm × 2.0 mm × 2 points
Remark Apply specified amount with an injector, and spread around Remark Spread it with brush after apply specified amount application with
circumference of the shaft with brush. injector.

Lubrication point

Lubrication point Left roll spring Right roll Lubrication point

Feed Roller 1
plate spring plate

Lubrication point

Feed Roller 2

Lubrication point

Inlet Roller

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 6.3Lubrication 270

Lubrication of the right decurl roller cam Lubrication of the left decurl roller cam

Part Name Right decurl roller cam Part Name Left decurl roller cam
Lubrication Circle arc of the right decurl roller cam Lubrication Circle arc of the left decurl roller cam
Point Point
Lubricant G-36 Lubricant G-36
Amount 1.0 mm × 2.0 mm × 2 points Amount 1.0 mm × 2.0 mm × 2 points
Remark Apply specified amount with an injector, and spread it with brush while Remark Apply specified amount with an injector, and spread it with brush while
rotating the spur gear 24. rotating the handle.

Right decurl roller cam

Left decurl roller cam

Lubrication point
Handle

Lubrication point

Spur gear 24

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 6.3Lubrication 271

Lubrication of the Release Unit Lubrication of the Lower Platen Unit

Part Name Release Unit Part Name Lower Platen Unit

Lubrication Contact surface between the Release Unit and the Driven Release Lubrication Contact surface between the Lower Platen Unit, front EJ roller, and the
Point Holder Point rear EJ roller
Lubricant G-26 Lubricant G-74
Amount 1.0 mm × 2.0 mm × 5 points Amount Once around × appropriate amount
Remark Apply specified amount with injector. Remark Apply with brush.

Lubrication point
Front EJ roller Rear EJ roller
Release Unit

Lubrication point
Lubrication points

Lubrication points

Lower Platen Unit

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 6.3Lubrication 272

Lubrication of the Upper Platen Unit Lubrication of the bush,6

Part Name Upper Platen Unit Part Name Bush,6

Lubrication 1. Contact surface between the Upper Platen Unit and the SMAP Lubrication Hole of the Bush,6
Point Roller/ rear EJ roller Point
2. Contact surface between the Upper Platen Unit and the SMAP Lubricant G-26
Roller/ rear EJ roller
Amount Appropriate amount
Lubricant G-26
Remark Apply with brush.
Amount 1. 1.0 mm × 1.0 mm × 5 points
2. 1.0 mm × 2.0 mm × 4 points
Remark Apply specified amount with injector.
Lubrication point
Lubrication points (2) Lubrication point (1) Lubrication point (1)
Bush,6

Lubrication points (2) Upper Platen Unit Lubrication point (1)

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 6.3Lubrication 273

Lubrication of the PF grounding spring/EJ grounding spring Lubrication of the middle paper guide

Part Name PF grounding spring/EJ grounding spring Part Name Middle paper guide
Lubrication Contact surface between the PF grounding spring/ EJ grounding spring Lubrication Contact surface between the middle paper guide, SMAP Roller, and the
Point and the roller Point middle roller
Lubricant G-45 Lubricant G-26
Amount φ 1.0 mm × 4.0 mm × 3 points Amount φ 1.0 mm × 1.0 mm × 10 points
Remark Apply specified amount with injector. Remark Apply specified amount with injector.

Lubrication point Lubrication points Lubrication points

Lubrication point

PF grounding spring

Middle paper guide Lubrication point

Lubrication point

EJ grounding spring

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 6.3Lubrication 274

Lubrication of the Driven Release Holder Lubrication of the APG Unit

Part Name Driven Release Holder Part Name APG Unit

Lubrication Contact surface between the Driven Release Holder and the Upper Lubrication Spur gear 22.4, combination gear 30,35.2,39.6, combination gear
Point Paper Guide Unit Point 10.8,26, combination gear 11, 22, combination gear 8,22.986
Lubricant G-26 Lubricant G-68
Amount φ 1.0 mm × 4.0 mm × 4 points Amount φ 1.0 mm × 4.0 mm × 5 points
Remark Apply specified amount with injector. Remark Apply appropriate amount with injector.

Upper
Driven Release Holder

Lubrication points
Lubrication point
Lubrication points

APG Unit
Lubrication point
Lubrication points

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 6.3Lubrication 275

Lubrication of the PG cam bushing Lubrication of the left CR scale mount plate

Part Name PG cam bushing Part Name Left CR scale mount plate
Lubrication Hole of the PG cam bushing Lubrication 1. Left CR scale mount plate (1)
Point Point 2. Left CR scale mount plate (2)
Lubricant G-26 Lubricant G-26
Amount Appropriate amount Amount 1. φ 1.0 mm × 5.0 mm × 1 point
Remark Apply with brush. 2. φ 1.0 mm × 2.0 mm × 2 points
Remark Apply specified amount with injector.

Lubrication point
Lubrication point
Lubrication points (2)
Left CR scale mount plate

PG cam bushing
PG cam bushing

Lubrication point (1)

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 6.3Lubrication 276

Lubrication of the frame base (1) Lubrication of the frame base (2)

Part Name Frame base Part Name Frame base

Lubrication Contact surface between the frame base and the Left CR scale mount Lubrication 1. Contact surface between the frame base and the CR main shaft/CR
Point plate Point sub shaft
Lubricant G-26 2. Contact surface between the PG cam bushing and the CR main shaft/
CR sub shaft
Amount appropriate amount × 2 points
Lubricant G-26
Remark Spread it with brush after apply specified amount application with
injector. Amount 1. Appropriate amount × 3 points
2. φ 1.0 mm × 2.0 mm × 4 points
Remark Spread it with brush after apply specified amount application with
injector.
Lubrication points
Frame base Right
Lubrication point (1)
Frame Base

Lubrication point (1)

Lubrication point (2)

Lubrication point (2)

PG cam bushing PG cam bushing

Left
Frame base

Lubrication point (1)

Lubrication point (2)

Lubrication point (2)

PG cam bushing PG cam bushing

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 6.3Lubrication 277

Lubrication of the CR main shaft Lubrication of the CR sub shaft

Part Name CR main shaft Part Name CR sub shaft

Lubrication Contact surface between the CR main shaft and the Frame Base Lubrication 1. Contact surface between the CR sub shaft and the CR Unit
Point Point 2. Contact surface between the CR sub shaft and the frame base
Lubricant G-26 Lubricant 1. G-71
Amount Appropriate amount 2. G-26
Remark Spread halfway around the shaft with brush. Amount 1. Appropriate amount × 2 points
2. Appropriate amount
Remark 1. Spread with brush.
2. Spread halfway around the shaft with brush.

CR main shaft

CR sub shaft

Lubrication point (1)

Lubrication point (1)

Lubrication point

Lubrication point (2)

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 6.3Lubrication 278

Lubrication of the right CR scale mount plate Lubrication of the main press torsion spring/ sub press torsion spring

Part Name Right CR scale mount plate Part Name Main press torsion spring/ sub press torsion spring
Lubrication 1. Contact surface between the shaft of right CR scale mount plate and Lubrication 1. Contact surface between the main press torsion spring and the CR
Point the CR main shaft/CR sub shaft Point main shaft
2. Shaft of the right CR scale mount plate 2. Contact surface between the sub press torsion spring and the CR sub
3. Contact surface between the right CR scale mount plate and the shaft
frame base Lubricant G-26
4. Contact surface between the Right CR scale mount plate and the
Frame Base Amount 1. φ 1.0 mm × 2.0 mm × 1 point
2. φ 1.0 mm × 2.0 mm × 1 point
Lubricant G-26
Remark Apply specified amount with injector.
Amount 1. Once around × 2 points
2. φ 1.0 mm × 2.0 mm × 3 points
3. φ 1.0 mm × 1.0 mm × 1 point Main press torsion spring
4. φ 1.0 mm × 5.0 mm × 2 points
Remark Spread halfway around the shaft with brush.

Sub press torsion spring

Right CR scale mount plate

Lubrication point (1)

Lubrication point (2) Lubrication point (2)

Lubrication points (1)

Lubrication point (2)

Lubrication point (3)

Lubrication points (4)

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 6.3Lubrication 279

Lubrication of the driven pulley

Part Name Driven pulley

Lubrication 1. Contact surface between the driven pulley
Point 2. Contact surface between the driven pulley and the driven pulley shaft
3. Driven pulley shaft
Lubricant G-26
Amount 1. φ 1.0 mm × 2.0 mm × 8 points
2. φ 1.0 mm × 2.0 mm × 2 points
3. φ 1.0 mm × 2.0 mm × 1 point
Remark Apply specified amount with injector.

Lubrication point (1)

Lubrication points (2) Driven pulley

Lubrication point (3)

Driven pulley shaft Lubrication point (1)

DX100 Service Manual

 CHAPTER

7
APPENDIX
 7.1Service Tool 281

7.1 Service Tool

Availability
Parts name Parts Code Purpose
Manufacturer Code
Color measurement device −−− X-rite i1/i1Pro/i1Pro2/i1iSis • Color Calibration Adjustment (p231)
Scanner EPSON Perfection V700 photo, • Image quality adjustment (p226)
Perfection V750-M Pro,
Perfection V750 Pro,
−−−
EPSON GT-X800,
EPSON GT-X900,
EPSON GT-X970
Tool

Thickness gauge (65M) Tokyo Thickness 65M • PG Adjustment (p222)

−−−
• Release Driven Pulley ASSY Gap Adjustment (p247)
Scale loupe (×40 to ×60) −−− −−− −−− • Bi-d adjustment (p221)
Antistatic wrist band Achilles D-053 Color Wrist NV •Disassembly & Assembly “Electric Circuit
−−− Components” (p102)
Achilles D-051 One touch Wrist
Sonic Tension Meter (U-507) −−− GATES UNITTA Sonic Tension Meter (U-507) • PF Timing Belt Adjustment (p252)
SCANNER ADJUSTMENT JIG 1547184 −−− −−− • Image quality adjustment (p226)
DOCUMENT HOLDING JIG 1547186 −−− −−− • Image quality adjustment (p226)
Jig

Cleaning cartridge (with box) 1614981 −−− −−− • Ink Flushing / Discharge (p258)
Draining cartridge (with box) 1614982 −−− −−− • Ink Discharge (p257)
GREASE (G-71) 1480655 −−− −−− • Lubrication (p264)
GREASE (G-36) 1080619 −−− −−− • Lubrication (p264)
Consumables

GREASE (G-45) 1033657 −−− −−− • Lubrication (p264)

GREASE (G-26) 1080614 −−− −−− • Lubrication (p264)
GREASE (G-68) 1264589 −−− −−− • Lubrication (p264)
GREASE (G-74) 1409257 −−− −−− • Lubrication (p264)

DX100 Service Manual

 7.2Connector Summary 282

7.2 Connector Summary

PW sensor

DX100 Service Manual

 7.3Board Layout Diagram 283

7.3 Board Layout Diagram

„ Main Board (p284)

„ Heater Board (p285)
„ Power Supply Board (p286)

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 7.3Board Layout Diagram 284

† Main Board

+42 V (#1, #2)

F11 +42 V_6

F4 +42 V_1 F6 +42 V_3

F5 +42 V_2

+3.3 V (#8, #13) F15 +42 V_5

+5 V_SN (#7, #19)

F8 +42 V_4

+3.3 V_SN (#9, #13)

+24 V (#3, #4)

+42 V_PS (#1, #4)

+5 V (#2, #11)

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 7.3Board Layout Diagram 285

† Heater Board

F6 +5 V

F5 +24 V_A

+3.3 V (#8, #10)

+5 V_IN (#1, #2)

+24 V_A (#3, #4)

DX100 Service Manual

 7.3Board Layout Diagram 286

† Power Supply Board

DX100 Service Manual

 7.4Board Voltage List 287

7.4 Board Voltage List

Board (Supply Destination)

+ Terminal/ GND Terminal/
Board Input Power Local Power Fuse Connector Connector Voltage Range Note
(+Pin) (GND)
Main Board --- CN1 (#1) CN1 (#4) +42V ± 5% (Input)
(+42V_PS)
+42V --- CN101 (#1) CN101 (#2) +42V ± 5% General purpose
+3.3V F10 CN400 (#8) CN400 (#13) +3.3V ± 5% General purpose
+5V F10 CN122 (#2) CN122 (#11) +5V ± 5% General purpose
For FAN. May be OFF in the power saving mode or
+24V F9/F13 CN11 (#4) CN11 (#3) +24V ± 5%
when an error occurs.
(+42V_1) F4 --- --- +42V ± 5% For CR Motor, APG Motor
+42V
(+42V_2) F5 --- --- +42V ± 5% For Cutter motor, DEP Motor
(+42V_3) F6 --- --- +42V ± 5% For Roll motor
(+42V_4) F8 --- --- +42V ± 5% For PF Motor, MNU Motor
(+42V_5) F15 --- --- +42V ± 5% For head drive
(+42V_6) F11 --- --- +42V ± 5% For head drive, for I/C control
Inside the board ON only when using: for encoders and sensors
+3.3V_SN --- CN115 (#13) CN115 (#9) +3.3V ± 5%
(3.3V)
Inside the board ON only when using: for sensors
+5V_SN --- CN112 (#1) CN112 (#19) +5V ± 5%
(+5V)
Heater Board --- CN11 (#2) CN11 (#1) +5V ± 5% (Input)
(+5V_IN)
+5V F6 --- --- +5V ± 5% General purpose, +3.3 V generate
+5V +3.3V --- CN3 (#8) CN3 (#10) +3.3V ± 5% General purpose
--- CN11 (#4) CN11 (#3) +24V ± 5% (Input)
(+24V_A)
+24V_A F5 --- --- +24V ± 5% For FAN, relay

Note : 42 V output will be lowered to approximately 18 V immediately after the power is turned on or when an error occurs.

DX100 Service Manual