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Unit 1 Digital Documentation a new style from an existing style.
This new style will
1. What are Styles? What are the advantages only be applied to this document and will not be of using styles? saved in the template. Answer – A style is a collection of formats that you Dragging And Dropping To Create A Style – You can can use to easily change the appearance of chosen drag and drop a text selection into the Styles and pages, text, frames, and other elements in your Formatting window to create a new style. document. 5. Explain any five Graphic filters. Advantages: Answer – The following are four graphic filters: Styles help to ensure that a document is uniform. a. Invert – Changing the color in the color image, They also make it simple to make large formatting and giving brightness in grayscale image. modifications. b. Solarization – Increasing the effects of Different types of styles: excessive light in a photograph. a. Page Styles – Margin, headers and footers, c. Posterize – Reduces the number of colours in a borders, and backgrounds are all examples of page picture to make it look like a painting. styles. d. Charcoal – The image is displayed as a charcoal b. Paragraph Styles – Paragraph styles can sketch. contain character formatting and affect all aspects of e. Mosaic – Combines groupings of pixels into a a paragraph’s look, such as text alignment, tab stops, single colour area. line spacing, and borders. 6. Explain Image Cropping c. Character Styles – Character styles impact the Answer – Right-click the image and choose Picture font and size of selected text within a paragraph, as from the pop-up menu to begin cropping it. Select well as bold and italic formats. the Crop page in the Picture dialogue box. d. Frame Styles – Frame styles, such as wrapping The following parameters can be controlled on the type, borders, backgrounds, and columns. Crop page: e. Numbered Styles – Numbered Style include Keep scale / Keep image size – Alignment, Numbering, bullet characters. a. When Keep scale is chosen (the default), cropping f. Cell Styles – Fonts, alignment, borders, the image has no effect on the image’s scale. background, number formats, and cell protection are b. Cropping creates enlargement (for positive all included in cell styles. cropping values), shrinking (for negative cropping g. Graphics Styles – Line, area, transparency, values), or distortion of the image when Keep image shadowing, font, connectors, dimensioning, and size is selected, so the image size remains constant. other characteristics are included in graphic styles in Left, Right, Top, and Bottom – drawings and presentations. You can crop the image using the dialog box, you h. Presentation Styles – Font, indents, spacing, can enter left, right, top and bottom margins to crop alignment, and tab characteristics are all included in the image. presentation styles. a. Keep scale – using this option you can crop the 2. What is the best way to load styles from a image without changing the size of the image. template or another document? b. Keep image size – Without changing the height Answer –You can copy styles by loading them from and width of the image you can crop the image using a template or another document, for example: keep image size. 1. Open the document into which you wish to paste 7. List any three methods of inserting images the styles. in a text document. 2. In the Styles and Formatting window, click on Load Answer – The three methods for inserting images Styles after long-clicking on the arrow next to the in digital documents are – New Style from Selection symbol. Drag and Drop 3. Locate and choose the template you wish to copy Inserting image from clipboard styles from in the Load Styles window Insert image from Scanner 4. Choose the style categories you want to copy. If 8. What do you understand by the terms: you want the copied styles to overwrite any styles a. Text Wrapping with the same names in the document you’re putting b. Anchoring them into, select Overwrite. Answer – 5. To copy styles from another document, click the a. Text Wrapping – Text wrapping describes the From File button to bring up a box where you may relationship between graphics and the surrounding choose the required file. text, which may wrap around the graphic on one or 3. How can you modify the style? both sides, be overprinted behind or in front of the Answer – Styles can be changed in a variety of ways graphic, or be overprinted behind or in front of the in OpenOffice.org. graphic. • Load or copy styles from another document or b. Anchoring – The graphics’ reference point is template referred to as IT. This point could represent the • Update a style from a selection object’s location on the page or in the frame. An 4. How can we create our own styles? anchor point is always present in an image. Answer – There are two different ways to create a 9 What are templates? What are the style – advantages of using templates? Creating a new style from a selection – You can copy
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Answer – A template is a type of document that you change made in the main letter will be reflected in all can use to make a similar type of document. other recipients’ letters. Templates can contain text, graphics, style, design. 15. Give examples of databases in which the Advantage of template are – Data Source can be created. a. Document creation is made easier with templates. Answer – Any database that supports Open b. It save time to giving style in document Database Connectivity (ODBC) can be utilized as a c. The use of templates helps to keep the audience’s data source. They can also be made in spreadsheets interest. using Excel, or other similar software. 10. What is the difference between styles and For example – templates? a. Spreadsheet Answer – b. Text file a. Style – Styles ensure that your formatting is c. CSV file consistent throughout a document. d. OpenOffice base or Access b. Template – Templates allow you to reuse text Unit 2 Electronic Spreadsheet and maintain a consistent look and feel across many 1. What is Consolidating data? projects. Answer – The Data Consolidation tool summarises 11. Explain different ways of creating a data from multiple worksheets or workbooks into a template. single worksheet that you can simply update. Answer – There are two ways to create templates Consolidate has a graphical interface for copying in a document. data from one set of cells to another and then Creating a template from a document – performing one of a dozen operations on it. 1. Create or edit a new or existing document of the Consolidation allows the contents of cells from many type you wish to use as a template. sheets to be consolidated in one location. 2. Fill in the blanks with the content and styles you 2. What is Subtotal? desire. Answer – SUBTOTAL: totals/adds data in an array— 3. Select File > Templates > Save from the main that is, a collection of cells with column and/or row menu. labels. You can choose arrays and then apply a Creating a template using a wizard – statistical function (sum, average, max, min) to them Wizards can be used to construct letter, fax, agenda, using the Subtotals dialogue. To maximise efficiency, presentation, and Web page templates. The Fax a function can be applied to up to three sets of Wizard, for example, walks you through the following arrays. options: 3. What is Goal Seek? 1. Fax machine type (business or personal) Answer – The word “goal seeking” refers to the act 2. Document components such as the date, topic line of determining your input value based on a (for business faxes), salutation, and closing previously determined output value. The method 3. Information about the sender and receiver options entails the use of a certain operator in a formula that (business fax) may be calculated with computer software. 4. Inclusion of text in the footer (business fax) Example: Set Cell: This specifies the cell whose value 12. What do you mean by table of content? will be changed to the desired value after the Goal Answer – The table of contents tool in Writer allows Seek operation is completed. you to create an automated table of contents from For instance, Jack received a 25 out of 30 in English your document’s headings. and a 22 out of 30 in Math. In order to calculate the Many of the elements are used in table of score in IT, he needs to acquire an overall score of content – 85 percent. As a result, a goal has been established, a. E# – It indicate chapter number and according to it, Jack will discover one unknown b. E – It represents the entry text variable, IT marks. c. T – It represents tab stop 4. What is Scenario? d. LS – It represents start of a hyperlink Answer – Scenarios are a tool to test “what-if” e. LE – It represents End of a hyperlink questions. Each scenario is given a unique name and 13. Explain Mail Merge. can be changed and presented independently. Only Answer – A mail merge is a method of personalizing the content of the currently active scenario is printed a message you’ve written and sending it to a large when you print the spreadsheet. A scenario is group of people, giving the impression that you essentially a set of saved cell values that you may prepared the letter specifically for them. use in your calculations. Using the Navigator or a 14. What are the advantages of Mail Merge? dropdown list displayed beside the changing cells, Answer – Advantages of mail merge are – you may simply switch between these sets. a. It’s simple to send the same mail to a big group of 5. What is Solver? recipients using the Mail Merge tool. Answer – The Solver option in the Tools menu is b. We don’t have to type each recipient’s name essentially a more advanced version of Goal Seek. separately in each letter when we use Mail Merge. The Solver, on the other hand, deals with equations c. It’s one of the most efficient ways to mass-produce involving several unknown variables. It is meant to hundreds of personalized letters in a short amount of minimise or maximise the result based on a set of time. rules that you specify. d. It is simple to amend the letter because any
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6. Differentiate between relative and absolute title bar of this dialogue and is not editable. hyperlinks. 4. Click OK after typing your own comment. Answer – An absolute hyperlink will stop working 12. Explain features of accepting or rejecting only if the target is moved. A relative hyperlink will changes. stop working only if the source and target locations Answer – The beauty of the recording changes change relative to each other. mechanism becomes apparent when you receive a Suppose, if you have two spreadsheets in the same worksheet with changes. You can now go through folder linked to each other and you move the entire each change like the original author and decide how folder to a new location, a relative hyperlink will not to proceed. To get started, do the following: break a link. 1. Open the worksheet that has been changed. 7. How can we rename a worksheet in 2. Select Edit > Changes > Accept or Reject from the Spreadsheet? drop-down menu. The dialogue box displayed below Answer – There are three ways you can rename a will appear. worksheet, and the only difference between them is 3. Calc goes through each modification one by one. the way in which you start the renaming process. As you go through the process, you can accept or You can do any of the following: Double-click on one reject each adjustment. If you wish to, you can also of the existing worksheet names. Right-click on an pick Accept all and reject all. existing worksheet name, then choose Rename from 13. What are Macros? How can we record a the resulting Context menu. Select the worksheet Macro? you want to rename (click on the worksheet tab) and Answer – When the same set of operations must be then select the Sheet option from the Format menu. completed repeatedly, such as formatting or applying This displays a submenu from which you should a similar formula to a similar piece of data, macros select the Rename option. can save time. It can be used to name and track a 8. How can we rename a worksheet in sequence of events. Spreadsheet? To record a macro, follow these steps: Answer – You can rename a worksheet in three 1. Input data different ways, with the only difference being how 2. Before performing any operation, go to tools- you begin the renaming process. You can choose >macro->record macro. from the following options: 3. Now repeat the motion you just did. Select one of the existing worksheet names with a 4. Select “Stop Recording” from the drop-down double-click. menu. Now save the macro by giving it a name. Right-click an existing worksheet name, then select Unit 3 Database Management System Rename from the Context menu that appears. 1. What is a database? Select the worksheet you want to rename (by clicking Answer – A database is an organized collection of on the worksheet tab), then choose Sheet from the data. Databases can store, retrieve and manage Format menu. This brings up a submenu, from which large amounts of data. The database stores the you should choose Rename. information in the form of a table. 8. What is the advantage of sharing worksheet 2. What is the purpose of a Database data? Management System? Answer – Answer – A database management system (DBMS) Enhance the speed of data entering is a software package which manages and maintains To facilitate collaboration, make things easy. data in a database. A DBMS enables several user 9. Explain features and use of Record changes. application programs to access the same database at Answer – Calc offers a feature that allows you to the same time. It enables organizations to easily keep track of what data was modified, when it was create databases for a variety of purposes. A updated, who performed the modification, and which database is a comprehensive collection of data cell it happened in. records, files, and other items. A coloured border appears around a cell where 3. How is data organized in a database? changes were made, with a dot in the upper left- Answer – There are two way to organized data in hand corner. Other reviewers will easily notice which database – cells have been changed. A strong coloured bar a. Flat File – It stores the data in a single table and indicates a deleted column or row. it is suitable for small amounts of data. 10. What is the purpose of adding comments? b. Relational – It stores the data in a multiple table Answer – Comments from reviewers and authors and all the tables are connected to each other using can be added to explain their changes. a common field with the help of relationships. 11. How can we add comments to the changes 4. What do you mean by Database Servers? made? Answer – Database servers are powerful computers Answer – To add a remark to a modification, use that store and manage data on a server. This type of the following syntax: server is dedicated to a single purpose and helps to Make the necessary changes to the spreadsheet. hold the database and run only DBMS and related 2. Select the cell that has been changed. software. 3. Select Edit > Changes > Comments from the drop- 5. Give the Advantages of database? down menu. The following dialogue box appears. Answer – Advantages of database are – Calc’s automatically added comment displays in the
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a. Reduce Data Redundancy – When the same 9. What are the different database objects? data set is stored in two or more locations, this is Answer – referred to as data redundancy. As a result, this helps a. Table – A table is a collection of data components in the protection of duplicate data in a database. structured in the form of vertical columns and b. Sharing of Data – Databases can share the data horizontal rows. with multiple users at a time. There are multiple b. Columns / Fields / Attributes – Columns or levels of authorization to access the data, and as a Fields or Attributes all are the same, A column is a result, the data can only be shared with those who collection of data values of a single data type, one are permitted. for each row in a table. It is also known as the c. Data Integrity – The term “data integrity” refers heading of the column. to the accuracy and consistency of the data in the c. Rows / Records / Tuples – A row, also known database. Data integrity also refers to data safety. as a Record or Tuple, is a single data item in a table. d. Data Security – You know that data is very A database table can be represented as a series of important, databases give privileges to authorized rows and columns or fields. Each row in a table users and allow them to access the database using represents a set of related data, and each row has username and password. the same structure. e. Privacy – A database’s privacy rule says that only 10. What are data types? authorized users are permitted to access the Answer – Datatypes are used to define the type of database in accordance with its privacy constraints. data that will be stored in the database. Data types For example – if you log in your Gmail account then in the OpenOffice base are classified into five types. you will see your email only, you will not see any a. Numeric Types – Numeric data types are used other account email. to describe numerical values for fields in a database f. Backup and Recovery – Backup and recovery table. Numeric data types used for numbers and are handled automatically by the Database decimals. Management System. Some of the important numeric data types are g. Data Consistency – Data consistency ensures –a. Boolean the modification in the data will be the same for all b. Integer the users who are accessing the database. For c. Numeric example if you have registered a train ticket from d. Decimal IRCTC website then whatever changes are there it e. Float will be the same for all the users who are trying to f. double reserve the ticket. b. Alphanumeric Types – Alphanumeric data types 6. What are the key features of a database? are used to describe character values for fields in a Answer – Some of the key features of database are database. – Some of the important alphanumeric data a. Multiple table can be store in a single database types are – b. Database can share the data to multiple users a. Longvarchar c. Database can create backups automatically b. Char d. Database save storage space c. Varchar e. Large amount of data can be managed by d. Varchar_ignorecase database c. Binary Types – For storing data in binary f. Each table in a database contains separate formats, binary data types are used. Binary data information types in a database can be used to store images, g. Provides high level security music files, and so on. 7. What is RDBMS? Some of the important Binary data types are – Answer – RDBMS stands for Relational Database a. Varbinary Management System is an upgraded version of b. Binary DBMS, RDBMS stores the data in the form of a table. c. Longvarbinary In RDBMS multiple tables can be linked together, and d. Date time – Date and time data types are used support multiple users to access the database. to describe date and time values for fields in a 8. What different types of keys are available in database table. RDBMS? Some of the important Date time data types Answer – The different keys available in RDBMS are are – – a. Date a. Primary Key (PK) – A primary key is a unique b. Time value that identifies a row in a table. If the primary c. Timestamp key is defined to any table column it means the 11. In how many ways tables can be created duplication will be not allowed. in Base? b. Composite Primary Key – When a primary key Answer – There are two different ways to creating is applied to one or more columns in the same table the table in database – is known as Composite Primary Key. a. Using Design View c. Foreign Key (FK) – By default columns are b. Using Wizard foreign key, foreign key points to the primary key of 12. Define the structure of a table. another table.
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Answer – A table is a collection of data components Data in Base can be connected between two or more structured in the form of vertical columns and tables using primary key and foreign key constraints. horizontal rows. For example – Suppose there is two table 13. Differentiate between Tuples and “Student_details” and “fee_details”, Attributes of a table. in the student_detils table fields are – Answer – Tuple is a single data item in a table. A Grno, Student_name, Address, phone_number ( database table can be represented as a series of here Grno is primary key) rows and columns or fields. In the Fee_details table fields are – An attribute is a collection of data values of a single Grno, Fee_date, Amount (here Grno is foregn key) data type, one for each row in a table. Here, both have a common field “Grno” this is 14. What is referential Integrity? known as referential Integrity. Answer – Referential integrity is used to keep data 21. How many types of language are there in maintained, accurate and consistent. the database? Data in Base can be connected between two or more Answer – Three are two types of languages – tables using primary key and foreign key constraints. DDL (Data definition language) – Data definition Referential integrity helps to – language is used to design and modify the structure a. If there is no connected record in the main key of a database. table, records are added to a related table. Common DDL commands are b. Changing values in a primary if there are any a. Create – This command is used to create dependent records in the linked table database c. If there are any matching linked records in an b. Alter – This command is used to modify the associated table, records from a primary key table database. are deleted. c. Drop – This command is used to delete database 15. What is the advantage of relationships tables. between two tables? DML (Data manipulation language) – Data Answer – Advantage of relationships between two manipulation language provides commands for tables are – manipulating data in databases. a. Save time as there is no need to enter the Common DML commands are same data in separate tables. a. Select – This command is used to display b. Reduce data-entry errors. information from the database. c. Summarize data from related tables. b. Insert – This command is used to insert 16. What is the file extension for databases new records in the database. created using OpenOffice.Org Base? c. Delete – This command is used to delete Answer – Extension for OpenOffice base is .odb. records from the database. 17. List any three file formats that can be d. Update – This command is used to modify managed using OpenOffice.Org Base? records in the database. Answer – The three file formats are – 22. Name DML commands. a. .odt – This file format use for create digital Answer – Data manipulation language (DML) document file access and manipulate data in existing tables. b. .odd – This file format use for create spreadsheet Name of DML commands – c. .odp – This file format use for creating a. Select presentation file b. Insert 18. How many types of relationships can be c. Update created in Base? Explain each of the them. d. Delete Answer – There are three types of relationships – 23. What is the purpose of using queries? a. One to One – Both tables in this relationship Answer – Queries are commands that describe the must have primary key columns. data structure as well as manipulate the data in the b. One to Many or Many to One – One of the database. The purpose of a query is to do tables in this relationship must have a primary key calculations, integrate data from many tables, and column. add, alter, or delete data from a database. c. Many to Many – The primary key column is not 24. Which clause of Select statement helps to present in any of the tables in this relationship. display specific data? 19. What do you mean by Sorting? In how Answer – Where clause is used to display specific many ways it can be done? data from the database. Answer – Sorting means arranging the data in 25. Differentiate between Where clause and ascending or descending order. Order by clause of SQL statements. The two way to arranging the data is – Answer – Where clause is used to display specific a. Ascending data from the database and Orderby used to display b. Descending data in ascending order or descending order. 20. Explain Referential Integrity with the help 26. Why there is a need to create Forms? of an example. Answer – A form allows the user to enter Answer – Referential integrity is used to keep data information into a database in a systematic manner. maintained, accurate and consistent. It is a user-defined interface that allows users to see, enter, and edit data directly in database.
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27. What is the purpose of creating Reports? linked together by communication channels (cables Answer – Reports help to present the data in proper or satellites) to share resources and information. manner which is stored in the database, It also 12. What are the different Network displays the data in summary format. architectures? Unit 4 Web Application and Security Answer – There are two different ways to design 1. What do you mean by Accessibility? the network architecture – Answer – Computer Accessibility helps the disabled a. Peer – to – Peer Network Architecture – Peer user to work on a computer. There are different to peer networks are those in which all computers types of accessibility options available in the have the same status. In most cases, each endpoint operating system, for example – Sticky Keys, Filter in such a network has an equally competent CPU. Keys, Toggle Keys, Sound Tab, SoundSentry, b. Client – Server – Architecture – Client server ShowSound, Display Tab, Hight Contract etc. networks are networks in which certain computers Computer Accessibility is also known as Assistive perform specific tasks and provide services to other Technology. computers in the network. 2. What are Sticky Keys? 13. What are the major types of Network? Answer – Sticky Keys is an accessibility feature Answer – There are two major types of network in which is designed to help the user having physical computer system – disabilities. It also helps other users who have a. Local Area Network (LAN) – A local area repetitive strain. network (LAN) is a network that connects computers 3. What are Filter Keys? and devices in a specific geographic region, such as Answer – It helps the people having hand tremors, a home, school, computer lab, office building, or helping to type easily, ignore brief or repeated inside the buildings. keystrokes. b. Wide Area Network (WAN) – Wide area 4. What are Toggle Keys? network covers a broad area like across Answer – Toggle Keys helps the people having metropolitan, regional, or national boundaries. The vision problems or cognitive disabilities. When Internet is a collection of Wide area networks. ToogleKeys is turned on, computer generate the 14. What is the Internet? sound when the Caps Lock, Num Lock, or Scroll Lock Answer – The Internet is a global network of keys are pressed. interconnected computer networks that service 5. What is the use of Sound Sentry? billions of people across the world using the standard Answer – SoundSentry helps the users who have Internet protocol. It’s a network made up of millions auditory impairments. SoundSantry generates visual of public, private, business, academic, and warning to the auditory impairments people like government networks. The internet is one of the blinking title bar, and flashing border instead of most useful technologies of our daily life, assisting us sound. in our personal and professional life. 6. What is the purpose of ShowSounds? 15. What is the World Wide Web? Answer – ShowSound instructs the user or conveys Answer – The World Wide Web is also known as the user with the help of sound. It also provides WWW or W3, is a network of interconnected information visually, through text or using hypertext documents accessible via the Internet. A informative icons. web browser allows you to see websites that contain 7. What is the purpose of High Contrast? text, photos, videos, and other multimedia, as well Answer – High Contrast helps the user who has a as navigate between them using hyperlinks. vision impairment. For example, in the computer you 16. What are the advantages of a computer can change the Size of the font, Color of the text and network? the background. Answer – Advantages of computer network are – 8. What are Cursor Options? a. File Transfer – Users can transfer text files, Answer – Cursor is also an accessibility feature that spreadsheets, presentations, audio files, video files, helps the user who has a vision impairment by etc from one computer to another computer. changing the blink rate of the cursor and width of the b. Hardware Sharing – Computer networks can cursor. share hardware resources such as scanner, printer 9. What is the purpose of MouseKeys? etc. Answer – The users who have a problem handling c. Internet Sharing – Instead of paying for several a mouse. MouseKeys accessibility features help the Internet connections for each computer, you can get user to use the keyboard as a pointing device instead a single Internet connection and share it with other of a mouse. computers in a network. 10. What is the purpose of Serial Keys? d. Usage of network based application Answer – Instead of using Keyboard or Mouse if you – Another advantage is the availability of web want to add some other input device in the computer browsers, email clients, chat applications, audio and then the serial keys will help you. For example you video calling, and so on. can add Sip, Puff and Breath Switches devices. 17. What do you mean by ISP? 11. What is a computer network? Answer – If you want Internet connection in your Answer – A computer network is a group of computer you require Internet Service Provider computers and other hardware components that are (ISP), IPS helps to connect user computers to the internet. Internet Service Providers include Bharat
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Sanchar Nigam Limited (BSNL), Airtel, MTS, Answer – Blog is just like a journal where an Vodafone, and others. individual or group of people share their information, 18. What is Modem? thoughts, activities or knowledge. Blogs are similar Answer – Previously we were taking internet to online personal diaries in that they are simple connection from landline phones, but in landline sharing of knowledge. With the help of a blog you phones whatever information is coming that is in the can share events, announcements, news and reviews form of analog and computer understanding digital etc. signal. So, Modem helps to convert analog signals to 24. Give examples of free blogs? digital signals and digital signals to analog signals. Answer – There are many free blogs provider 19. What are the different types of Internet websites are available for example – connectivity? a. www.wordpress.com Answer – There are two types of Internet b. www.blogger.com connectivity available (Wired connectivity & Wireless c. www.blog.com connectivity)- d. www.weebly.com Wired connectivity e. www.blogsome.com a. Dial-Up – Previously we were connecting to the 25. What is an Offline Blog editor? Give internet with the help of dial – up system. Means first examples of offline free blog editors we have to dial a particular number and then the Answer – Suppose you don’t have an active internet internet will be established. connection in your home and you are a blog writer, b. DSL – Digital Subscriber Line (DSL) provides Offline blog editor helps bloggers to write posts Internet connection by transferring digital data over offline and when the internet connectivity is available the wires of a local telephone network. then it will upload automatically. Offline free blog c. Cable Internet Access – Cable Internet Access editors are – is delivered using existing cable TV networks, similar a. Qumana to DSL, which is delivered via existing telephone b. Windows Live Writer lines. c. Blogdesk Wireless connectivity 26. What is an Online transaction? a. 3G or 4G – 3G stands for third Generation and Answer – Online transactions help the user to 4G stands for fourth Generation, it is mobile transfer funds via the internet. When we are doing telecommunication services and network. online translation many protocols and security b. WiMax – WiMax (Worldwide Interoperability for measures are used for a safe and secure process. Microwave Access) is a wireless technology providing Example – Https, SSL, IOTP etc. mobile broadband connectivity across the cities and countries, for example Jio WiMax. c. Wi-Fi – Wi-Fi is wireless connectivity which provides high – speed internet connections to multiple users. 20. What is packet switching? Answer – Packet switching is a way of sending data across a network in the form of packets. For example, if 10KB file you want to transfer to another computer, the packet switching will divide this 10KB file in different packets, and one by one this packet is sent to destination computer, If in between some packets are missing or damaged then destination computer can ask for resend packet once again, when the computer receives the packet then the computer will send acknowledgement to sender computer this method is knowns as packet switching. 21. What is Instant messaging software? Answer – Instant messaging (IM) is a type of text- based communication in which two people participate in a single conversation using their computers or mobile devices in an Internet-based chatroom. 22. Key Features of an Instant Messaging? Answer – a. Text Message can be sent to multiple people b. Video & Audio calling & conferencing c. File transfer d. Save message for future reference 23. What is a blog?