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MX2800SE - Operator Function Manual - V01.00.03

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0% found this document useful (0 votes)
502 views270 pages

MX2800SE - Operator Function Manual - V01.00.03

Uploaded by

reddmurkuri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 270

Operator Function Manual

MONiMAX2800SE System
V01.00.03 (2019.03.20)

© Hyosung TNS Inc. All Rights Reserved.


Revision History

Operator Function

No. Version Date Description of Change Chapter

1 V01.00.00 2018/02/21 New Publication All


2 V01.00.01 2018/09/20 Changed the company name and CI All
3 V01.00.02 2019/03/05 Changed the term “Camera” to “MoniVision” 2,3
4 V01.00.03 2019/03/20 Added the specification of MX2800SE advertisement Appendix
Added more information of MX5200SE and 5300SE All

© Hyosung TNS All Rights Reserved.


The contents of this document could be changed as the document revises.

2019. 3. 20. 4th Release

© Hyosung TNS Inc. All Rights Reserved. I


Contents

Chapter 1. HOW TO INSTALL NEW SOFTWARE .......................................................................... 1-1


1.1 ENTER SUPERVISOR MODE ...............................................................................................................1-1
1.2 GO TO SYSTEM CONTROL MENU.......................................................................................................1-1
1.3 SELECT S/W UPDATE ...........................................................................................................................1-1
1.4 SET THE TYPE OF MACHINE AFTER UPDATING S/W .......................................................................1-1
Chapter 2. BASIC SYSTEM OPERATION ...................................................................................... 2-1
2.1 PASSWORD FOR ENTERING SUPERVISOR MODE ..........................................................................2-1
2.2 WHEN AN ERROR OCCURS...............................................................................................................2-13
2.3 HOW TO USE KEYPAD (Function Key Type) ......................................................................................2-14
2.4 HOW TO USE KEYPAD (Touch Screen Type) .....................................................................................2-16
Chapter 3. SUPERVISOR MENU .................................................................................................... 3-1
3.1 SETTLEMENT ........................................................................................................................................3-4
ADD CASH ..............................................................................................................................................3-5
3.2 JOURNAL ...............................................................................................................................................3-6
VIEW JOURNAL ......................................................................................................................................3-7
SEARCH JOURNAL ................................................................................................................................3-9
PRINT LAST X .......................................................................................................................................3-10
UPLOAD JOURNAL TO HOST ............................................................................................................. 3-11
3.3 REPORT ...............................................................................................................................................3-12
ERROR CODE ......................................................................................................................................3-13
SEARCH ERROR CODE ......................................................................................................................3-14
SW VERSION ........................................................................................................................................3-15
PRINT ALL SETUP (LIST) .....................................................................................................................3-16
ERROR SUMMARY ..............................................................................................................................3-18
REJECT ANALYSIS...............................................................................................................................3-19
3.4 DIAGNOSTICS .....................................................................................................................................3-20
INITIALIZE .............................................................................................................................................3-22
RECEIPT PRINTER ..............................................................................................................................3-23
CASH DISPENSER ...............................................................................................................................3-24
MODEM .................................................................................................................................................3-25
TCP/IP ...................................................................................................................................................3-26
CARD SCAN (NH DIP) ..........................................................................................................................3-27
CARD SCAN (NH EMV, NH EMV2) ......................................................................................................3-28
AUXILIARY UNIT ...................................................................................................................................3-29
AGING ...................................................................................................................................................3-38
ANTI SKIMMING (NH EMV only) ..........................................................................................................3-39
3.5 CUSTOMER SETUP.............................................................................................................................3-40
CHANGE MESSAGE ............................................................................................................................3-41
WELCOME MESSAGE .........................................................................................................................3-43
RECEIPT HEADER ...............................................................................................................................3-44
RECEIPT TAIL .......................................................................................................................................3-45
RECEIPT ADDRESS & PHONE NUMBER ...........................................................................................3-46
BIN (Bank Identification Number) LIST .................................................................................................3-47
EXTENDED BIN LIST ...........................................................................................................................3-48
OPTIONAL FUNCTION1 (Except for IC card readable card reader) ....................................................3-49
OPTIONAL FUNCTION2 .......................................................................................................................3-57
3.6 SYSTEM SETUP ..................................................................................................................................3-92
DATE & TIME ........................................................................................................................................3-93
SPEAKER VOLUME .............................................................................................................................3-94
TERMINAL IP ........................................................................................................................................3-95
LANGUAGE ...........................................................................................................................................3-96
CHANGE PASSWORD .........................................................................................................................3-99
MODEM PARAMETERS .....................................................................................................................3-103

II © Hyosung TNS Inc. All Rights Reserved.


DEVICE SETUP .................................................................................................................................. 3-106
SYSTEM CONTROL ........................................................................................................................... 3-112
3.7 HOST SETUP ..................................................................................................................................... 3-118
KEY MANAGEMENT (for 128K EPP) ................................................................................................. 3-119
KEY MANAGEMENT (for 512K EPP) ................................................................................................. 3-126
TELEPHONE NUMBER (Dial-Up only) .............................................................................................. 3-142
HOST ADDRESS ................................................................................................................................ 3-143
TERMINAL ID ..................................................................................................................................... 3-146
HEALTH CHECK MESSAGE .............................................................................................................. 3-147
REMOTE MONITOR ........................................................................................................................... 3-148
ROUTING ID ....................................................................................................................................... 3-153
AUTO DAY TOTAL .............................................................................................................................. 3-154
3.8 TRANSACTION SETUP ..................................................................................................................... 3-155
FAST CASH ........................................................................................................................................ 3-156
DENOMINATION ................................................................................................................................ 3-157
Chapter 4. SITE MAP ..................................................................................................................... 4-1
Chapter 5. QUICK REPLENISH ...................................................................................................... 5-1
5.1 DAY TOTAL / CASSETTE TOTAL .......................................................................................................... 5-2
5.2 ADD CASH ............................................................................................................................................. 5-3
5.3 RESULT .................................................................................................................................................. 5-4
Chapter 6. QUICK CONFIGURATION ............................................................................................ 6-1
6.1 TCP/IP .................................................................................................................................................... 6-2
COMMUNICATION ................................................................................................................................. 6-3
TCP/IP TYPE .......................................................................................................................................... 6-4
EOT/ENQ OPTION ................................................................................................................................. 6-5
HOST ADDRESS .................................................................................................................................... 6-6
TERMINAL DHCP ................................................................................................................................... 6-7
TERMINAL IP .......................................................................................................................................... 6-8
MESSAGE FORMAT .............................................................................................................................. 6-9
ROUTING ID ......................................................................................................................................... 6-10
STANDARD 3 OPTION ......................................................................................................................... 6-11
TERMINAL ID ....................................................................................................................................... 6-12
PASSWORD SETUP (MASTER PASSWORD) .................................................................................... 6-13
RESULT ................................................................................................................................................ 6-14
6.2 DIAL UP ................................................................................................................................................ 6-15
COMMUNICATION ............................................................................................................................... 6-16
EOT / ENQ OPTION ............................................................................................................................. 6-17
TELEPHONE NUMBER (HOST PHONE 1) ......................................................................................... 6-18
MESSAGE FORMAT ............................................................................................................................ 6-19
ROUTING ID ......................................................................................................................................... 6-20
STANDARD3 OPTION .......................................................................................................................... 6-21
TERMINAL ID ....................................................................................................................................... 6-22
PASSWORD SETUP (MASTER PASSWORD) .................................................................................... 6-23
RESULT ................................................................................................................................................ 6-24
Appendix .......................................................................................................................... Appendix-1
Software Quick Installation Guide ................................................................................................... Appendix-1
Clear NVRAM............................................................................................................................. Appendix-1
Installation Guide ............................................................................................................................. Appendix-4
Dial-up Initial Setting .................................................................................................................. Appendix-4
TCP/IP Initial Setting .................................................................................................................. Appendix-6
Transaction Screen Flow ............................................................................................................... Appendix-12
Transaction Process (ENGLISH) ............................................................................................. Appendix-12
Transaction Process (SPANISH) ............................................................................................. Appendix-22
Transaction Process (FRENCH) .............................................................................................. Appendix-32
Supported USB Memory and HUB .......................................................................................... Appendix-42
Advertisement Image Update Guide ............................................................................................. Appendix-44
Preparation ............................................................................................................................... Appendix-44

© Hyosung TNS Inc. All Rights Reserved. III


Executing Software Update ..................................................................................................... Appendix-47
Making MoniView update media .............................................................................................. Appendix-53
Background Image Update Guide................................................................................................. Appendix-54
Preparation .............................................................................................................................. Appendix-54
Executing Software Update ..................................................................................................... Appendix-56
Making MoniView update media .............................................................................................. Appendix-60
Weather Service Guide ................................................................................................................. Appendix-61
Anti Skimming Service (Warning against illegal trials to card reader) .......................................... Appendix-62

IV © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 1. HOW TO INSTALL NEW SOFTWARE

Chapter 1. HOW TO INSTALL NEW SOFTWARE

1.1 ENTER SUPERVISOR MODE

▶ The first thing you have to do to install newly released S/W is to log on into supervisor
mode. The screen for entering supervisor mode is depicted in “PASSWORD FOR
ENTERING SUPERVISOR MODE”

1.2 GO TO SYSTEM CONTROL MENU

▶ The second thing you have to do is to select SYSTEM SETUP button in main screen,
and then the screen would be changed into SYSTEM SETUP screen, which contains
the menu named as SYSTEM CONTROL. If you that the menu, SYSTEM CONTROL,
please select that one.

1.3 SELECT S/W UPDATE

▶ The last thing you have to do is to select S/W update in SYSTEM CONTROL screen.
Before selecting it, USB drive should be inserted in USB slot or SD card in SD card
slot. And there is the folder named as ‘update’ in root path. More precisely, the
structure of folder and file should be as like as below.

F:\update\nh2700ce\Master.zip (In case of Master file update)


F:\update\nh2700ce\Patch.zip (In case of Patch file update)

So if you receive zip file which is different from ‘update’ folder as explained above,
more precisely as like as VUSXX.XX.XX_XXXXXXXXX or
VCAXX.XX.XX_XXXXXXXX, the thing you should do next is to unzip downloaded file
and find the update folder. If you find ‘update’ folder in unzipped file, just copy that
folder and paste it to USB root path.

1.4 SET THE TYPE OF MACHINE AFTER UPDATING S/W


(NH1800SE, MX4000W, NH2600, MX2600SE, NH2700, MX5000SE, MX5200SE, MX5300SE)

▶ If you install the newly released S/W to NH1800SE, MX4000W, NH2600, MX2600SE,
NH2700, MX5000SE, MX5200SE and MX5300SE the thing you should take into
consideration is whether the type of machine is right or not. If different machine name
appears compared with your machine kind, please perform CLEAR NVRAM or CLEAR
SETTING explained in “SET THE TYPE OF MACHINE”.

If your machine is MX2800SE, there is no need to check the type of machine. In that
case, S/W detects the type of machine automatically.

© Hyosung TNS Inc. All Rights Reserved. 1-1


Operator Function Chapter 2. BASIC SYSTEM OPERATION

Chapter 2. BASIC SYSTEM OPERATION

2.1 PASSWORD FOR ENTERING SUPERVISOR MODE

F1 F2

F3 F4

F5 F6

F7 F8
Location of Function Key on ATM

Main Screen on SPL of Rear Type Machine

▶ To enter Supervisor mode press the ENTER, CLEAR, CANCEL, 1, 2 and 3 keys in
order. (In case of Rear Type Machine, press the IN SUPERVISOR button)
The default password is “555555”(6 digits). The default password is changeable in
Supervisor mode.

If the correct password is entered, the OPERATOR FUCNTION menu will be displayed.

© Hyosung TNS Inc. All Rights Reserved. 2-1


Chapter 2. BASIC SYSTEM OPERATION Operator Function

Pressing CLEAR key erases the entered number and pressing CANCEL key goes to in-
service-mode.
Depending on authority, there are three kinds of default password like below table.

Authority Default Password


OPERATOR 111111 (6 digits)
SERVICE 222222 (6 digits)
MASTER 555555 (6 digits)

Please make sure that default password should be changed to different password for
your security as soon as this machine is installed at field site.

▶ Authorities for each Mode

Working Management Function CE Authority


No
Main Sub1 Sub2 Sub3 Sub4 Sub5 M S O

1ST CST - - O O O

2ND CST - - O O O

ADD CASH 3RD CST - - O O O

4TH CST - - O O O

APPLY - - - O O O
SETTLE-
1
MENT DAY TOTAL - - - O O O
TRIAL DAY
- - - O O O
TOTAL
CASSETTE
- - - O O O
TOTAL
TRIAL
CASSETTE - - - O O O
TOTAL
CLEAR
- - - O O O
JOURNAL
CLEAR
TRANS.
- - - O O O
SEQUENCE
NO.
PREV - - O O O
2 JOURNAL
NEXT - - O O O
VIEW PREV 50 - - O O O
JOURNAL
NEXT 50 - - O O O
MOVE
- - O O O
START

2-2 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

MOVE LAST - - O O O

PRINT THIS - - O O O
SEARCH
- - O O O
JOURNAL
PRINT
- - O O O
JOURNAL
LAST X
- - - O O O
PRINT
UPLOAD
JOURNAL EN/DISABLE O O O
TO HOST
PREV - - O O O

NEXT - - O O O

PREV 10 - - O O O

NEXT 10 - - O O O
ERROR MOVE
- - O O O
CODE FIRST
MOVE LAST - - - O O O

PRINT THIS - - - O O O
SEARCH
ERROR - - - O O O
3 REPORT CODE
SW
- - - - O O O
VERSION
PRINT ALL
- - - - O O O
SETUP
PRINT - - - O O O

ERROR CLEAR - - - O O O
SUMMARY PREV - - - O O O

NEXT - - - O O O

REJECT PRINT - - - O O O
ANALYSIS CLEAR - - - O O O

INITIALIZE - - - - O O X
RECEIPT
- - - - O O X
PRINTER
CASH
- - - - O O X
DISPENSER
DIAGNOSTI MODEM
4 - - - O O X
CS (DIAL UP)
TCP/IP
- - - - O O X
(TCP/IP)

MCU TEST IC TEST O O X


(IC ONLY) CARD SCAN O O X

© Hyosung TNS Inc. All Rights Reserved. 2-3


Chapter 2. BASIC SYSTEM OPERATION Operator Function

INITIATE O O X
ANTI
SKIMMING TIME
O O X
THRESHOLD
CDU
- - O O X
SENSOR
SENSOR
SPR
- - O O X
SENSOR
ALL
- - O O X
FLICKER
EPP
- - O O X
FLICKER
CDU
- - O O X
AUXILIARY FLICKER
FLICKER
UNIT SPR
- - O O X
FLICKER
MCU
- - O O X
FLICKER
EPP LED
O O X
GUIDE
MoniVision O O X
RFID CARD
SCAN O O X
(Optional)
AGING - - - - O O X
WELCOM
- - - O O O
MESSAGE
RECEIPT
- - - O O O
HEADER
CHANGE RECEIPT
- - - O O O
MESSAGE TAIL
RECEIPT
ADDRESS &
- - - O O O
PHONE
NUMBER

EXTENDED PREV - - O O X
CUSTOMER BIN LIST NEXT - - O O X
5
SETUP
ADD - - - O O X
BIN LIST
EDIT - - - O O X

DELETE - - - O O X

DELETE ALL - - - O O X
MOD 10
EN/DISABLE - - O O X
CHECK
OPTIONAL
EN/DISABLE - - O O X
FUNCTION1 BALANCE
AT START CONTINUE
- - O O X
EN/DISABLE

2-4 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

CREDIT
ACCOUNTS CARD - - O O X
EN/DISABLE
RECEIPT SELECT
- - O O X
OPTION RECEIPT
EN/DISABLE - - O O X
AFTER
PRE- - - O O X
CARD
DIALING
(DIAL UP) AFTER PIN - - O O X
AFTER
- - O O X
ACCOUNT
EN/DISABLE - - O O X

EMV AID LIST - - O O X


LATCH
- - O O X
EN/DISABLE
RECEIPT
PAPER LOW - - O O X
SENEOR
CST SOUND - - O O X
DEVICE
OPTION EPP FLICKER
- - O O X
ON
EPP LED
GUIDE O O X
OPTION
EN /DISABLE O O X

SCREEN 1 O O X

SCREEN 2 O O X

DEFAULT SCREEN 3 O O X
SCREEN SCREEN 4 O O X
OPTIONAL
FUNCTION2 SCREEN 5 O O X
CHANGE
BACKGROUND
SCREEN 6 O O X

SCREEN SCREEN 1 EN/DISABLE O O X


SERVICES SCREEN 2 EN/DISABLE O O X

SCREEN 3 EN/DISABLE O O X

SCREEN 4 EN/DISABLE O O X

SCREEN 5 EN/DISABLE O O X

SCREEN 6 EN/DISABLE O O X

EN/DISABLE O O X

NOTICE TITLE O O X

MESSAGE O O X

© Hyosung TNS Inc. All Rights Reserved. 2-5


Chapter 2. BASIC SYSTEM OPERATION Operator Function

EN/DISABLE - - - O O X

OWNER - - - O O X

AMOUNT - - - O O X
SURCHARGE
SURCHARGE MODE - - O O X
MODE CHANGE
ADDITIONAL
PERCENTAGE - O O X
SURCHARGE
MODE NEXT STEP LOCATION - O O X
(PERCENT)
WARNING
- O O X
MANNER
COUPON
- - O O X
TYPE
COUPON1 O O X

COUPON2 O O X

BASIC COUPON3 O O X
COUPON COUPON4 O O X

COUPON5 O O X

COUPON6 O O X
COUPON
COUPON CUT
O O X
SETTING OPTION
COUPON1 O O X

COUPON2 O O X
ENHANCED
COUPON COUPON3 O O X

ADVERTISE COUPON4 O O X
MENT
COUPON5 O O X

COUPON6 O O X

TIMER O O X

SCREEN 1 EN/DISABLE O O X

SCREEN 2 EN/DISABLE O O X
WELCOME
ADVERTISE SCREEN 3 EN/DISABLE O O X
MENT
SCREEN 4 EN/DISABLE O O X

SCREEN 5 EN/DISABLE O O X

SCREEN 6 EN/DISABLE O O X

TRANSACTI TIMER O O X
ON
SCREEN 1 EN/DISABLE O O X
ADVERTISE
MENT SCREEN 2 EN/DISABLE O O X

2-6 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

SCREEN 3 EN/DISABLE O O X

SCREEN 4 EN/DISABLE O O X

SCREEN 5 EN/DISABLE O O X

SCREEN 6 EN/DISABLE O O X
STATUS
MONITORING - - - O X X
EN/DISABLE
COMMUNIC
STANDARD3 ATION - - - O X X
OPTION HEADER
COMMUNIC
- - - O X X
ATION ID
CRC
- - - O X X
EN/DISABLE
TERMINAL
STATUS O X X
EN/DISABLE
HOST
STANDARD1
ERROR O X X
OPTION
EN/DISABLE
REVERSAL
REASON O X X
EN/DISABLE

COMMUNIC DIALUP - - O X X
ATION TCP/IP - - O X X

GENERAL - - O X X
EOT
- - O X X
EOT/ENQ OPTIONAL
OPTION NO EOT
- - O X X
REQUIRED
NO ENQ
- - O X X
REQUIRED
STANDARD 1 - - O X X

MESSAGE STANDARD 2 - - O X X
SELECT
PROCESSOR FORMAT STANDARD 3 - - O X X

EPS - - O X X

VISA FRAMED - - O X X

STANDARD - - O X X
ACK
- - O X X
CONTROLLED
TCP/IP SSL
TYPE - - O X X
EN/DISABLE
SSL CERT.
EN/DISABLE
(Only Available O X X
when SSL is set
as ‘ENABLE’)

© Hyosung TNS Inc. All Rights Reserved. 2-7


Chapter 2. BASIC SYSTEM OPERATION Operator Function

SSL CERT.
DOWNLOAD
FROM USB
(Only Available
O X X
when SSL
CERT. is set as
‘ENABLE’)
REVERSAL
RETRY COUNT
- - - O X X

YEAR - - - O O O

MONTH - - - O O O

DATE & DAY - - - O O O


TIME HOUR - - - O O O

MINUTE - - - O O O

APPLY - - - O O O

SPEAKER UP - - - O O O
VOLUME DOWN - - - O O O

IP ADDRESS - - O O X

SUBNET MASK - - - O O X
TERMINAL
IP GATEWAY - - - O O X
(TCP/IP)
DNS - - - O O X
DHCP
- - - O O X
EN/DISABLE
SYSTEM DEFAULT
6 O O O
SETUP LANGUAGE
ENGLISH
O O O
EN/DISABLE
SPANISH
- - O O O
EN/DISABLE
TRANSACTION FRENCH
- - O O O
LANGUAGE EN/DISABLE

LANGUAGE CHINESE
- - O O O
EN/DISABLE
KOREAN
O O O
EN/DISABLE
JAPANESE
O O O
EN/DISABLE

SUPERVISOR
ENGLISH O O O
LANGUAGE
FRENCH O O O
OPERATOR
- - - O O O
PASSWORD
CHANGE SERVICE
- - - O O X
PASSWORD PASSWORD
MASTER
- - - O X X
PASSWORD

2-8 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

HOST
INITIAL STRING
- - - O O X
MODEM
RMS
PARAMETERS
INITIAL STRING
- - - O O X
(DIAL UP) MODEM
- - - O O X
TEST
COUNTRY - - O O X

CDU SETUP CDU TYPE - - O O X


(N/A to CASSETTE
MX4000W) - - O O X
VOLUME
EXECUTE - - O O X
CALRIBRATION
(Rear Type Only)
O O X

NH DIP - - O O X

NH EMV - - O O X

NH EMV2 - - O O X

EN/DISABLE - O O X
CARD
SHUTTER
READER - O O X
EN/DISABLE
SETUP ANTI
TIME
SKIMMING THRESHOLD - O O X
(NH EMV AUTO
DEVICE Only RECOVERY - O O X
SETUP TIME
APPLY - O O X

IN SERVICE - - O O X

TRANSACTION - - O O X

DISPENSING - - O O X
HALO LED OUT OF
- - O O X
SETUP SERVICE
LED MODE - - O O X

LED COLOR - - O O X

DEFAULT - - O O X
EN/DISABLE
O O X
MoniVision
EN/DISABLE
MoniVision O O X
Live-Feed
EN/DISABLE
O O X
Journal Pic
SOFTWARE
- - - O O O
UPDATE
REBOOT - - - O O O
SYSTEM
CONTROL BACKUP
ALL
- - - O O O
JOURNAL
TO USB

© Hyosung TNS Inc. All Rights Reserved. 2-9


Chapter 2. BASIC SYSTEM OPERATION Operator Function

FROM - - O O O
BACKUP
JOURNAL BY TO - - O O O
DATE TO USB
SEARCH - - O O O
BACKUP LOG
- - - O O O
TO USB
SET THE
CLEAR ALL TYPE OF - O X X
MACHINE
SET THE
CLEAR
TYPE OF - O X X
SETTING
MACHINE
CLEAR CLEAR
NVRAM - - O X X
JOURNAL
CLEAR
TRANS
- - O X X
SEQUENCE
NUMBER
CLEAR LOG - - O X X
BACK
O X X
NVRAM
RESTORE
O X X
NVRAM
KEY& EN/DISABLE O X X
CONFIG KEY&CONFIG
DOWNLOAD DOWNLOAD - - O X X

REMOTE - O X X
KEY INFO - O X X

KEY MODE - O X X

CHECK KEY - O X X
ENTER
MASTER
MASTER O X X
KEY KEY(TRIPLE)
KEY EDIT KEY
MAC MASTER
MANAGEM (KEY MODE O X X
KEY(SINGLE)
ENT DEPENDENT)
MAC MASTER
HOST O X X
7 KEY (TRIPLE)
SETUP
CHANGE
PASSWORD1 O X X
PASSWORD PASSWORD2 O X X
RKT
- - O X X
EN/DISABLE
RKT SETUP RANDOM
(STANDARD1 NUMBER O X X
ONLY) EN/DISABLE
DOWNLOAD
O X X
MASTERKEY
HOST
TELEPHONE - - - O X X
PHONE 1
NUMBER
HOST
(DIAL UP) - - - O X X
PHONE 2

2-10 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

URL
- - - O X X
EN/DISABLE
HOST
- - - O X X
ADDRESS 1
HOST
PORT
ADDRESS - - - O X X
NUMBER 1
(TCP/IP)
HOST
- - - O X X
ADDRESS 2
PORT
- - - O X X
NUMBER 2
TERMINAL ID - - - - O O X

HEALTH EN/DISABLE - - - O O X
CHECK SEND
MESSAGE INTERVAL - - - O O X

EN/DISABLE - - O O X
RMS RING
COUNT - - O O X
RMS (DIAL UP)
EN/DISABLE ATM
LISTENING
- - O O X
PORT
(TCP/IP)
EN/DISABLE - - O O X
URL
EN/DISABLE - - O O X
(TCP/IP)
PHONE
REMOTE NUMBER1 - - O O X
MONITOR (DIAL UP)
RMS PHONE
STATUS NUMBER2 - - O O X
SEND (DIAL UP)
EN/DISABLE INTERVAL - - O O X
RMS
ADDRESS - - O O X
(TCP/IP)
RMS
LISTENING
- - O O X
PORT
(TCP/IP)
RMS
- - - O X X
PASSWORD
ROUTING
- - - - O O O
ID
EN/DISABLE - - - O O O

AUTO DAY TOTAL TYPE - - - O O O


TOTAL HOUR - - - O O O

MINUTE - - - O O X

© Hyosung TNS Inc. All Rights Reserved. 2-11


Chapter 2. BASIC SYSTEM OPERATION Operator Function

DISPENSE
- - - - O O X
LIMIT
LB 0 - - - O O X

LB 1 - - - O O X

LB 2 - - - O O X
FAST CASH
RB 0 - - - O O X

RB 1 - - - O O X

TRANSACT RB 2 - - - O O X
8
ION SETUP LOW
CURRENCY
- - - - O X X
CHECK
EN/DISABLE
1ST
- - - O X X
CASSETTE
2ND
- - - O X X
DENOMINA CASSETTE
TION 3RD
- - - O X X
CASSETTE
4TH
- - - O O O
CASSETTE
IN
9 - - - - - O O O
SERVICE
10 SITE MAP - - - - - O O O
QUICK
11 REPLENIS - - - - - O X X
H
QUICK
12 CONFIGUR - - - - -
ATION

2-12 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

2.2 WHEN AN ERROR OCCURS

▶ When you try to enter Supervisor Mode or go into IN SERVICE MODE from supervisor
menu, the screen below will be displayed if there is any ERROR.

Press DEVICE INITIALIZE button, if the error is caused by a device so it can be cleared
by initializing.
Press OPERATOR FUNCTION button, if you have to set up any information to clear the
error. And set up the information which is missed.

<Note!>
If the machine goes out of service, the error code will not always appear on the screen.
If you do not see an error code, enter operator function and go to reports. Look in the
error summary for error codes.

© Hyosung TNS Inc. All Rights Reserved. 2-13


Chapter 2. BASIC SYSTEM OPERATION Operator Function

2.3 HOW TO USE KEYPAD (Function Key Type)

▶ This section explains the basic operation of the KeyPad.

[Default KeyPad Character Table Screen]

Shift Status 0 1 2 3 4 5 6 7 8 9
0 1 2 3 4 5 6 7 8 9
NUMBE
- ( [ { < , ! ‘ % : ?
R
) ] } > . $ “ * ; /
+ Space A D G J M P T W
UPPER - Q B E H K N R U X
F
F1 = Z C F I L O S V Y
ALPHA 3
+ Space a d g j m p t w
LOWE
- q b e h k n r u x
R
= z c f i l o s v y
The character on the current cursor position on the
TABLE -
screen wil be selected

2-14 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 2. BASIC SYSTEM OPERATION

▶ How to Enter the Character


A. The Keypad Character Table will appear on the bottom of the screen in all keypad
input screens.
B. F1 key gives the option for ALPHA or NUMBER, Table mode. Default is NUMBER.
C. F3 key gives the option for Upper or Lowercase characters. It is valid only in the
ALPHA mode. Default is Uppercase.
D. The input of characters is limited to the space provided.
E. Key can be changed whenever you press it to choose proper character. For
example, when key “1” is pressed once it is “SPACE”, pressed twice it is “Q”,
pressed third time it is “Z” in case of the Alpha mode. When the desired character is
selected, press ENTER.
F. ◀,▶ keys move the cursor position in the ALPHA or NUMBER mode. In the TABLE
mode ◀,▶ keys are used to select the character.
G. F2 key is used to clear the whole screen and returns the cursor to its initial position.
H. F4 key and CLEAR key in pinpad are used to clear the current line.
I. F5 key is used to save the current changes.
J. F6 key and CANCEL key in pinpad are used to exit. (If you didn’t press F5 key after
changing, the changes will be ignored.)
K. F7 key is used to move the cursor position UP.
L. F8 key is used to move the cursor position DOWN.

© Hyosung TNS Inc. All Rights Reserved. 2-15


Chapter 2. BASIC SYSTEM OPERATION Operator Function

2.4 HOW TO USE KEYPAD (Touch Screen Type)

▶ You can use this KeyPad in same way as a computer keyboard.

[Default KeyPad Character Table Screen]

Key Character Table


Q W E R T Y U I O P
ABC.. A S D F G H J K L
Z X C V B N M
q w e r t y u i o p
CAPS a s d f g h j k l
z x c v b n m
1 2 3 4 5 6 7 8 9 0
123 ~ ! @ # $%^&*
+ - : ; < > ?
1 2 3 4 5 6 7 8 9 0
+|/ ( ) { } [ ]_ = “
‘ , . / | \ £

2-16 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

Chapter 3. SUPERVISOR MENU


▶ The following screen below is the main screen of Supervisor mode.
Supervisor mode in this machine is largely composed of ATM Status and Function.

A. ATM Status
1. Machine Kind and Country Code
2. Program version
3. Serial Number
4. Line Type (Dial-up, TCP/IP)
5. Message Format
6. Terminal ID
7. The Media Status of 1st Cassette
8. The Media Status of 2nd Cassette (N/A to MX4000W)
9. The Media Status of 3rd Cassette (N/A to MX4000W)
10. The Media Status of 4th Cassette (N/A to MX4000W)
11. 1st Cassette : Remaining notes(Denomination)
e.g) if 1000 notes of $20, 1000($20)
12. 2nd Cassette : Remaining notes(Denomination)
13. 3rd Cassette : Remaining notes(Denomination)
14. 4th Cassette : Remaining notes(Denomination)
15. Reject Box Status(Rejected Count)
16. Error Code
17. The Status of Card
18. The Status of Pinpad
19. The Status of Cash Dispenser
20. The Status of Receipt Printer
21. The Status of RFID Reader
22. Current Date and Time
23. Last Transaction Time
24. Operator User

B. Functions
1. IN SERVICE
2. SITE MAP
3. QUICK REPLENISH
4. QUICK CONFIGURATION
F1. SETTLEMENT
F2. CUSTOMER SETUP
F3. JOURNAL
F4. SYSTEM SETUP
F5. REPORT
F6. HOST SETUP
F7. DIAGNOSTICS
F8. TRANSACTION SETUP

© Hyosung TNS Inc. All Rights Reserved. 3-1


Operator Function Chapter 3. SUPERVISOR MENU

In order to move to the in-service mode, press the 1 or CANCEL key in pinpad.
In order to reset terminal error, press the CLEAR key in pinpad.

[Function Key Type]

[Touch Type (NH-2700T)]

C. Field Values
CLASS VALUE (eg.) Remarks
NH2700 / NH2700T / NH1800SE /
MX4000W / NH2600 / MX2600SE /
MACHINE KIND
MX5000SE / MX5200SE / MX5300SE
/ MX2800SE
COUNTRY CODE USA
PROGRAM VERSION V06.01.XX
TCP/IP
LINE TYPE
DIAL-UP
STANDARD1
STANDARD2
MESSAGE FORMAT
STANDARD3
EPS

3-2 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

TERMINAL ID 1234567
ERROR CODE [00000(00)]
STATUS
BILLS COUNT - 1047($10)
CST1(Remaining Notes)
N/A
BILLS COUNT - 18($20)
CST2(Remaining Notes)
N/A
BILLS COUNT - 20($50)
CST3(Remaining Notes)
N/A
CST4(Remaining Notes) N/A Not Available
MISSING
NORMAL
CST1(Media Status) LOW
EMPTY
FULL
MISSING
NORMAL
Not Available to
CST2(Media Status) LOW
MX4000W
EMPTY
FULL
MISSING
NORMAL
Not Available to
CST3(Media Status) LOW
MX4000W
EMPTY
FULL
Not Available to
CST4(Media Status) N/A
MX4000W
REJECT REJECT COUNT(CDU) – (0)
OK
Card
ERROR
OK
Pinpad
ERROR
OK
Cash Dispenser
ERROR
OK
Receipt Printer
ERRPR
OK
RFID Reader ERROR Optional
NOT USED

© Hyosung TNS Inc. All Rights Reserved. 3-3


Operator Function Chapter 3. SUPERVISOR MENU

3.1 SETTLEMENT

▶ This menu contains ADD CASH, DAY TOTAL, TRIAL DAY TOTAL, CASSETTE
TOTAL and TRIAL CASSETTE TOTAL. Please press each button on this menu to go
to next screen or to operate the related function. To go back to the previous screen,
press the CANCEL key in pinpad.

1. ADD CASH : Go to the next screen


2. DAY TOTAL : Do settlement with host. After settlement, clear transaction
information.
3. TRIAL DAY TOTAL : Just do settlement with host. (Not clear transaction info.)
4. CASSETTE TOTAL : Show note count and then clear note count.
5. TRIAL CASSETTE TOTAL : Just show note count. (Not clear note count.)

3-4 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ADD CASH

▶ By pressing button on this menu, you can select cassette to add note count. (Cassette
numbers are designated from top to bottom). Input the note count you want to add and
press the ENTER key in the pinpad. If you completed the all cassettes, you have to
press APPLY button to make the value changed.

<Note!>
The total note count you enter must not exceed the maximum note count. And this
count represents the logical one. So you can input more count than physical limit.
(Max. note count : 2,000/CST )

- DENOM : Denomination of each cassette


- BILL COUNT
 Left : Current note count of each cassette
 Right : Note count to be added for each cassette
- SUM TOTAL : Current total amount of each cassette
- ADDED AMT : Amounts to be added for each cassette

© Hyosung TNS Inc. All Rights Reserved. 3-5


Operator Function Chapter 3. SUPERVISOR MENU

3.2 JOURNAL

▶ This JOURNAL menu contains CLEAR JOURNAL, CLEAR TRANS. SEQUENCE


NO., VIEW JOURNAL, PRINT JOURNAL, and PRINT LAST X sub menu.

1. CLEAR JOURNAL
The CLEAR JOURNAL function is used to delete all journal data
2. CLEAR TRANS. SEQUENCE NO
This function will reset the journal sequence number to <0000>. This may be
useful if you switch processing or switch Terminal ID numbers and want to keep
new records.
3. PRINT JOURNAL
The PRINT JOURNAL function is used to print out all the journals which have not
been printed from the last printed journal. If you want to stop printing, you may
stop it by pressing CANCEL key.
4. VIEW JOURNAL
Go to the next screen
5. PRINT LAST X
Go to the next screen
6. UPLOAD JOURNAL TO HOST
Go to the next screen for determining whether to use the function of ‘Electric
Journal Upload (EJ UPLOAD)’ or not.

3-6 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

VIEW JOURNAL

▶ You can see the various kinds of journal data by using each field and button. The VIEW
function is used to display the Journal data on the customer screen. The Journal
record will be displayed on the screen.

Use PREV or NEXT button to show just one data before or after, and PREV 50 or
NEXT 50 button are for data before 50 or after 50 EA. If you use MOVE FIRST or
MOVE LAST button, you can see first or last journal. Besides, you can check up
journal data you would try to search by using SEARCH JOURNAL button and just print
out the current journal by pressing PRINT THIS button.

© Hyosung TNS Inc. All Rights Reserved. 3-7


Operator Function Chapter 3. SUPERVISOR MENU

If there are camera images for current journal, they will be shown on FACE IMAGES
area, right-top of screen. You can see a large size of them by pressing CLEAR button.

3-8 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

SEARCH JOURNAL

▶ You can search a specific journal with a journal index and see it if the index is valid.

© Hyosung TNS Inc. All Rights Reserved. 3-9


Operator Function Chapter 3. SUPERVISOR MENU

PRINT LAST X

▶ The PRINT LAST X function is used to print out recent journal data. If you want to print
recent journal data, enter the count of data you want on JOURNAL main screen and
then press ENTER key. Then the data you request is printed.
If you want to stop printing, you may stop by pressing CANCEL key.

3-10 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

UPLOAD JOURNAL TO HOST

▶ You can select whether to use ‘EJ UPLOAD’ or not on the screen as depicted as below.

© Hyosung TNS Inc. All Rights Reserved. 3-11


Operator Function Chapter 3. SUPERVISOR MENU

3.3 REPORT

▶ This report menu consists of 5 sub-menus. ERROR CODE, ERROR SUMMARY, SW


VERSION, PRINT ALL SETUP and REJECT ANALYSIS. You can print out all
information regarding each device as well as system value set up. If you want to go
back the previous screen, press the CANCEL key.

3-12 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ERROR CODE

▶ ERROR CODE offers detailed descriptions of error codes and way to deal with the
errors on a working ATM machine.

PREV/NEXT buttons are to navigate previous and next error codes one by one and
PREV 10/NEXT 10 are to do by 10 EA.. MOVE FIRST/MOVE LAST buttons are to go to
the first error code and the last one. PRINT THIS button is for printing information about
the error code displaying in the screen.
SEARCH ERROR CODE button is to search for a specific error code immediately.

© Hyosung TNS Inc. All Rights Reserved. 3-13


Operator Function Chapter 3. SUPERVISOR MENU

SEARCH ERROR CODE

▶ You can search a specific error code if that exists. In order to use the function, please
input the specific error code in the field and select OK button. If there is no result in
database, “INVALID ERROR CODE” displays.

[Function Key Type]

[Touch Type]

3-14 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

SW VERSION

▶ This menu shows each software version.


(APPLICATION, CDU EP, CDU SP, SPR EP, SPR SP, MCU EP, MCU SP and etc.)

© Hyosung TNS Inc. All Rights Reserved. 3-15


Operator Function Chapter 3. SUPERVISOR MENU

PRINT ALL SETUP (LIST)

▶ [ DIAL – UP]
NO ITEM DESCRIPTION REMARKS
1 DATE CURRENT DATE & TIME
NH2700 / NH2700T / NH1800SE / MX4000W /
2 MACHINE KIND MX2600SE / MX5000SE / MX5200SE / MX5300SE /
MX2800SE
3 COUNTRY USA
4 HOST PROCESSOR HOST PROTOCOL TYPE
5 NETWORK TYPE DIAL-UP
6 VISA FRAMED OPTION EOT/ENQ OPTION
7 VERSION INFORMATION AP / SP / EP VERSION
CURRENT CASSETTE REJECT
CURRENT BILLS
SERIAL NUMBER
8 SYSTEM SETUP SPEAKER VOLUME
HOST MODEM INITIAL STRING
RMS MODEM INITIALI STRING
LANGUAGE MODE
WELCOME MESSAGE INFO
RECEIPT HEADER & TAIL INFO
RECEIPT ADDRESS & PHONE INFO
OPTIONAL FUNCTION 1 INFO
9 CUSTOMER SETUP
OPTIONAL FUNCTION 2 INFO
BIN LIST
ADVERTISEMENT #n INFO
COUPON #n INFO
DISPENSE LIMIT
CURRENCY ID
10 TRANSACTION SETUP DENOMINATION
FAST CASH
LOW CURRENCY CHECK
TERMINAL ID
STANDARD 3 OPTION
ROUTING ID
HOST PHONE NUMBER
11 HOST SETUP
HEALTH CHECK OPTION
AUTO DAY TOTAL OPTION
RMS OPTION
MASTER KEY INFO

3-16 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

▶ [ TCP / IP]
NO ITEM DESCRIPTION REMARKS
1 DATE CURRENT DATE & TIME
NH-2700 / NH-2700T / NH1800SE / MX4000W
2 MACHINE KIND / MX2600SE / MX5000SE / MX5200SE /
MX5300SE / MX2800SE
3 COUNTRY USA
4 HOST PROCESSOR HOST PROTOCOL TYPE
5 NETWORK TYPE TCP/IP
6 TCP/IP TYPE TCP/IP TYPE
7 SSL MODE SSL OPTION
Only available when
7-1 SSL CERT. ENABLE/DISABLE SSL MODE is set
as ‘ENABLE’
8 VERSION INFORMATION AP / SP / EP VERSION
CURRENT CASSETTE REJECT
CURRENT BILLS
SERIAL NUMBER
9 SYSTEM SETUP
SPEAKER VOLUME
ATM IP OPTION
LANGUAGE MODE
WELCOME MESSAGE INFO
RECEIPT HEADER & TAIL INFO
RECEIPT ADDRESS & PHONE INFO
OPTIONAL FUNCTION 1 INFO
10 CUSTOMER SETUP
OPTIONAL FUNCTION 2 INFO
BIN LIST
ADVERTISEMENT #n INFO
COUPON #n INFO
DISPENSE LIMIT
CURRENCY ID
11 TRANSACTION SETUP DENOMINATION
FAST CASH
LOW CURRENCY CHECK
TERMINAL ID
STANDARD 3 OPTION
ROUTING ID
HOST ADDRESS INFO
12 HOST SETUP
HEALTH CHECK OPTION
AUTO DAY TOTAL OPTION
RMS OPTION
MASTER KEY INFO

© Hyosung TNS Inc. All Rights Reserved. 3-17


Operator Function Chapter 3. SUPERVISOR MENU

ERROR SUMMARY

▶ ERROR SUMMARY menu offers a statistics of error codes on an ATM machine. It lists
the errors by the number of times they occurred. You can print these errors.

PREV/NEXT buttons are to navigate previous and next pages and PRINT button prints
all of error code history.
CLEAR button erases the history stacked in an ATM machine and set START DATE
to the present date as well. (START DATE displays “01/01/2000 00:00:00” in ATM
machines which have never done the CLEAR function.)

3-18 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

REJECT ANALYSIS

▶ REJECT ANALYSIS menu offers a statistics of note reject on an ATM machine. It lists
the rejects by the number of times or note counts they occurred. You can print these
rejects.

PRINT button prints the reject analysis information.


CLEAR button erases the reject analysis information and set START DATE to the
present date as well. (START DATE displays “01/01/2000 00:00:00” in ATM machines
which have never done the CLEAR function.)

<Caution>
After selecting CLEAR button as depicted as above, If there is the error code about
“Reject Box is full” in transferring Operator state to Service state, you must select
“CASSETTE TOTAL” button ,explained in the previous “SETTLEMENT”, to get free
from error state even though the count of rejected notes would be canceled out to
‘0’on the screen. You might be curious about the necessity of “CLEAR” button. The
reason why this button is necessary is to cancel out the information of notes for
statistical purpose.

© Hyosung TNS Inc. All Rights Reserved. 3-19


Operator Function Chapter 3. SUPERVISOR MENU

3.4 DIAGNOSTICS

▶ This report menu consists of 7 sub-menus. INITIALIZE, RECEIPT PRINTER, CASH


DISPENSER, MODEM (or TCP/IP), CARD SCAN, AUXILIARY UNIT and AGING.
Please press each button on this menu to go to next screen or to operate the related
function. To go back to the previous screen, press the CANCEL key in pinpad.

[Function Key Type]

[Touch Type]

3-20 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

▶ Changing the TEST COUNT


The TEST COUNT means the number of test.

If you want to change the test count, press BLANK key or SET button then input the
test count and press ENTER key. To delete the test count while inputting, press
CLEAR key. To cancel the test while testing, press CANCEL key.

BLANK Key

<Note!>
TEST COUNT affects when testing RECEIPT PRINTER, CASH DISPENSER, and
MODEM.

CASE
1. If you input test count ‘0’, the test count will be “UNLIMIT”
2. If you input test count 10, the test will perform 10 times.
3. If you cancel a test and then perform same test, the test count will be continue.
e.g. If you cancel a test when the tested count is 3, and then perform same test, the
tested count starts at 3.
4. If you cancel a test and then perform another test, the test count will be initialized.
e.g. If you cancel a test when the tested count is 3, and then perform another test,
the tested count starts at 0.

© Hyosung TNS Inc. All Rights Reserved. 3-21


Operator Function Chapter 3. SUPERVISOR MENU

INITIALIZE

▶ The INITIALIZE has the function of resetting each unit of the ATM. If an error occurs
while executing, the system will stop and display an error code. Confirm the detailed
error description in the ERROR CODE of REPORT MENU.

Accessing the INITIALIZE


1. Select DIAGNOSTICS in the OPERATOR FUNCTION
2. Select the INITIALIZE in the DIAGNOSTICS menu. All units will be initialized.
3. When the ATM is in the normal state, the SUCCESS message will be displayed.

3-22 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RECEIPT PRINTER

▶ The RECEIPT PRINTER has the function of printing a sample receipt and cutting out
one receipt. If an error occurs while executing, the system will stop and display an error
code. Confirm the detailed error description in the ERROR CODE of REPORT MENU.

Accessing the RECEIPT PRINTER


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select the RECEIPT PRINTER in the DIAGNOSTICS menu. Test String will be
printed from the receipt printer.
3. When the ATM is in the normal state, the SUCESS message will be displayed.

© Hyosung TNS Inc. All Rights Reserved. 3-23


Operator Function Chapter 3. SUPERVISOR MENU

CASH DISPENSER

▶ The CASH DISPENSER has the function of testing the dispense mechanisms. This
function will dispense one note from the cassette and dump into the reject bin. If an
error occurs, the system will stop and display an error code. Confirm the detailed error
description in the ERROR CODE of REPORT MENU

Accessing the CASH DISPENSER


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select the CASH DISPENSER in the DIAGNOSTICS menu. The CASH
DISPENSER test will be performed.
3. When the ATM is normal state, the SUCCESS message will be displayed.

3-24 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

MODEM

▶ The MODEM has the function of testing the modem for any errors. Input the desired
PHONE NUMBER, then press ENTER Key for TEST DIAL. This function is used to
check the function of the modem dial.

Accessing the MODEM


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select the MODEM in the DIAGNOSTICS menu.
3. The MODEM TEST will be displayed.

© Hyosung TNS Inc. All Rights Reserved. 3-25


Operator Function Chapter 3. SUPERVISOR MENU

TCP/IP

▶ The TCP/IP has the function of testing the TCP/IP for any errors. Input the desired
HOST ADDRESS, HOST PORT, SSL OPTION and SSL VERSION, then select
CONNECT for line test. This function is used to check the function of the TCP/IP.

Accessing the TCP/IP


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select the TCP/IP in the DIAGNOSTICS menu.
3. The TCP/IP menu will be displayed.

3-26 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CARD SCAN (NH DIP)

▶ The CARD SCAN has the function of testing the magnetic stripe reader and the card
itself.

Accessing the CARD SCAN


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select CARD SCAN in the DIAGNOSTICS menu. And if the display is ready, please
insert and remove the card quickly.
3. The card data will be displayed.

© Hyosung TNS Inc. All Rights Reserved. 3-27


Operator Function Chapter 3. SUPERVISOR MENU

CARD SCAN (NH EMV, NH EMV2)

▶ The CARD SCAN has the functions for testing both the magnetic stripe reader and IC
reader.

Accessing the CARD SCAN AND IC TEST


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select CARD SCAN OR IC TEST in the DIAGNOSTICS menu. And if the display is
ready, please insert and remove the card quickly only in case of magnetic card.
However, in case of testing IC card, insert and do not remove the card..
3. The card data will be displayed.

3-28 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

AUXILIARY UNIT

▶ This AUXILIARY UNIT contains SENSOR, FLICKER, MoniVision and RFID CARD
SCAN. Please press each button on this menu to go to the next screen. To go back to
the previous screen, press the CANCEL key in pinpad.

© Hyosung TNS Inc. All Rights Reserved. 3-29


Operator Function Chapter 3. SUPERVISOR MENU

SENSOR

▶ This SENSOR contains CDU SENSOR and SPR SENSOR. Please press each button
on this menu to go to the next screen. To go back to the previous screen, press the
CANCEL key in pinpad.

The SENSOR has the function of testing if all the sensors are in proper working
condition.
The sensors are tested by turning the sensors on and off.

Accessing the SENSOR


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AUXILIARY UNIT in the DIAGNOSTICS menu and then select SENSOR in
the AUXILIARY menu.
3. DOOR STATUS and ADA JACK data will be displayed on the center. If you want to
see the CDU SENSOR or SPR SENSOR, then press the button in each.

3-30 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CDU SENSOR

▶ The CDU SENSOR has the function of testing if all the sensors are in proper working
condition. The sensors are tested by turning the sensors on and off. If any sensor is
normal, the sensor will be displayed as GREEN COLOR. And if any sensor detects an
object or is abnormal, the sensor will be displayed as RED COLOR. Moreover, if any
sensor doesn’t exist, the sensor will not be displayed.

[The screen except for MX4000W]

[The screen for MX4000W]

Accessing the SENSOR


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AUXILIARY UNIT in the DIAGNOSTICS menu
3. Select SENSOR in the AUXILIARY menu and then select CDU SENSOR in the
SENSOR menu.

© Hyosung TNS Inc. All Rights Reserved. 3-31


Operator Function Chapter 3. SUPERVISOR MENU

SPR SENSOR (except for 4000W)

▶ The SPR SENSOR has the function of testing if all the sensors are in proper working
condition. The sensors are tested by turning the sensors on and off. If any sensor is
normal the sensor will be displayed as GREEN COLOR. And if any sensor detects an
object or is abnormal, the sensor will be displayed as RED COLOR. Moreover, if any
sensor doesn’t exist, the sensor will not be displayed.

[The screen except for MX4000W]

[The screen for MX4000W]

Accessing the SENSOR


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AUXILIARY UNIT in the DIAGNOSTICS menu
3. Select SENSOR in the AUXILIARY menu and then select SPR SENSOR in the
SENSOR menu.

3-32 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

FLICKER

▶ This FLICKER contains ALL FLICKER SENSOR, EPP FLICKER, CDU FLICKER,
SPR FLICKER and MCU FLIKCER. Please press each button on this menu to change
test mode ON, OFF or FLICKING.

In MX4000W, there are no flickers attached to SPR, MCU. So ‘N/A’ would be displayed
on the screen corresponding to the blank of SPR, MCU.

[Screen for MX4000W]

© Hyosung TNS Inc. All Rights Reserved. 3-33


Operator Function Chapter 3. SUPERVISOR MENU

MX5000SE has no flicker attached to CDU. Therefore the value of CDU would be
‘N/A’.

[Screen for MX5000SE]

NH-2600 has HALO LED and one flicker attached to MCU. To test the HALO LED,
press each button of left side of the screen. You can test led mode and led color via
these buttons.
- HALO LED MODE SOLID, FADE, FLICKING
- HALO LED COLOR CYAN, BLUE, YELLOWGREEN,
WHITE, GREEN, PINK

To check the MCU flicker, press the MCU FLICKER button of right side of the screen.

[Screen for NH-2600]

3-34 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

MX-2600SE has no flickers attached to MCU and EPP. Therefore values of MCU and
EPP would be ‘N/A’. In addition, you can set EPP LED GUIDE here that is attached to
MX-2600SE.

[Screen for MX-2600SE]

To go back to the previous screen, press the CANCEL key in pinpad.

Accessing the FLICKER


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AUXILIARY UNIT in the DIAGNOSTICS menu and then select FLICKER in
the AUXILIARY menu.
3. Select the button you want to test.

© Hyosung TNS Inc. All Rights Reserved. 3-35


Operator Function Chapter 3. SUPERVISOR MENU

MoniVision

▶ MoniVision is the menu for testing camera.

Camera Preview will be shown on the middle of screen when camera is available.

Accessing MoniVision
1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AUXILIARY UNIT in the DIAGNOSTICS menu.
3. Select MoniVision in the AUXILIARY UNIT menu.
4. The preview will be displayed.

<Note!>
MoniVision is only available for MX2800SE.

3-36 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RFID CARD SCAN

▶ RFID CARD SCAN is the menu for testing RFID reader.

Accessing the RFID CARD SCAN


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AUXILIARY UNIT in the DIAGNOSTICS menu.
3. Select RFID CARD SCAN in the AUXILIARY UNIT menu. And if the display is
ready, please contact your card to RFID reader.
4. The card data will be displayed.

© Hyosung TNS Inc. All Rights Reserved. 3-37


Operator Function Chapter 3. SUPERVISOR MENU

AGING

▶ The AGING function is only used at the factory.

Accessing the AGING


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select AGING in the DIAGNOSTICS menu.
3. All units will be tested unlimitedly. When you press CANCEL key, the testing will be
stopped.

3-38 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ANTI SKIMMING (NH EMV only)

▶ The ANTI SKIMMING has the functions for testing anti skimming board added to card
reader.

Accessing the CARD SCAN AND IC TEST


1. Select DIAGNOSTICS in the OPERATOR FUNCTION.
2. Select ANTI SKIMMING in the DIAGNOSTICS menu. And if the display is ready, the
screen would show you what is going on inside anti skimming board
3. INITIALIZE button will make the anti skimming board initialized.
4. TIME THRESHOLD button would be used to test the time interval of detecting metal
stuff attached to card reader. If you set threshold time as 10 sec, the anti skimming
board will send the detection signal to S/W to notify it after 10 sec. passes by.

© Hyosung TNS Inc. All Rights Reserved. 3-39


Operator Function Chapter 3. SUPERVISOR MENU

3.5 CUSTOMER SETUP

▶ This customer setup menu contains CHANGE MESSAGE, BIN LIST, OPTIONAL
FUNCTION1, OPTIONAL FUNCTION2, SURCHARGE MODE, ADVERTISEMENT,
STANDARD3 OPTION and SELECT PROCESSOR. Please press each button on this
menu to go to the next screen. To go back to the previous screen, press the CANCEL
key in pinpad.

[STANDARD 3]

<Note!>
STANDARD3 OPTION is displayed only if the message format is STANDARD3

[STANDARD 1, 2, EPS]

<Note!>
STANDARD1 OPTION is displayed only if the message format is STANDARD1

3-40 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CHANGE MESSAGE

▶ CHANGE MESSAGE menu has each of 8 sub menus. The displayed menu depends
on which country uses. If you press the WELCOME MESSAGE button, the current
display will be changed into the WELCOME MESSAGE. If you press the EXIT
MESSAGE button, you can change the message on Exit Screen. And you can change
the message in the RECEIPT. If you press the RECEIPT HEADER button, the current
display will be changed into the RECEIPT HEADER. And you can set the receipt
header message in the RECEIPT, If you press the RECEIPT TAIL button, the current
display will be changed into the RECEIPT TAIL. And you can set the receipt tail
message in the RECEIPT. If you press the RECEIPT ADDRESS & PHONE NUMBER
button, it will be changed the RECEIPT ADDRESS & PHONE NUMBER display. You
can set the information about ADDRESS and PHONE NUMBER in the RECEIPT. At
last, the display can go back to the previous menu by pushing the CANCEL key in
pinpad

© Hyosung TNS Inc. All Rights Reserved. 3-41


Operator Function Chapter 3. SUPERVISOR MENU

Refer to figure of the Sample Receipt below for the location of the messages. The
default receipt format will not include any messages.
Spanish transactions will be printed in English.

Location of Messages on Receipt

3-42 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

WELCOME MESSAGE

▶ The WELCOME MESSAGE function is used to edit the welcome text.


Please input the welcome message in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays

[Function Key Type]

[Touch Type]

© Hyosung TNS Inc. All Rights Reserved. 3-43


Operator Function Chapter 3. SUPERVISOR MENU

RECEIPT HEADER

▶ The RECEIPT HEADER function is used to edit the message at the header of receipt.
Please input the receipt header in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

3-44 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RECEIPT TAIL

▶ The RECEIPT TAIL function is used to edit the message at the tail of receipt.
Please input the receipt tail in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

© Hyosung TNS Inc. All Rights Reserved. 3-45


Operator Function Chapter 3. SUPERVISOR MENU

RECEIPT ADDRESS & PHONE NUMBER

▶ The RECEIPT ADDRESS & PHONE NUMBER function is used to edit the message at
the address & phone number of receipt.
Please input the receipt address & phone number in the field and select OK button. If it
succeeded, “OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

3-46 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

BIN (Bank Identification Number) LIST

▶ The BIN LIST is used to register the bank identification number. When the cardholders
make transaction with the given BIN code, ATM doesn’t request any additional fee.
However, it is necessary to confirm whether it would be uses or not
You can input and edit it by using such as ADD, DELETE, EDIT, DELETE ALL button.
Please press EXTENDED BIN LIST button on this menu to see the Extended Bin List.
To go back to the previous screen, press the CANCEL key in pinpad.

© Hyosung TNS Inc. All Rights Reserved. 3-47


Operator Function Chapter 3. SUPERVISOR MENU

EXTENDED BIN LIST

▶ EXTENDED BIN LIST menu show the BIN LIST. This function support additional 3,000
BIN LIST exclusive of the basic 20 BIN LIST. Use PREV or NEXT button to show BIN
LIST before or after. You can change EXTENDED BIN LIST via FILE UPDATE using
RMS or USB. To go back to the previous screen, press the CANCEL key in pinpad.

3-48 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

OPTIONAL FUNCTION1 (Except for IC card readable card reader)

▶ OPTIONAL FUNCTION1 menu contains MOD 10 CHECK, BALANCE AT START,


ACCOUNTS, RECEIPT OPTION, PRE DIALING and EMV. Please press each button
on this menu to go to next screen.
To go back to the previous screen, press the CANCEL Key in pinpad.

<Note!>
1. PRE DIALING is available only when the current network is Dial-up.
2. BALANCE AT START is supported in some specific countries only.

© Hyosung TNS Inc. All Rights Reserved. 3-49


Operator Function Chapter 3. SUPERVISOR MENU

MOD 10 CHECK

▶ MOD 10 CHECK is to check the card data’s validation.


Please press EN/DISABLE button to set up MOD 10 CHECK.

3-50 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

BALANCE AT START

▶ If BALANCE AT START is enabled, the screen with which a customer can check
his/her balance will be inserted into the normal transaction flow.

Please press EN/DISABLE button to set up BALANCE AT START and CONTINUE.


EN/DISABLE button to set up whether it’ll CONTINUE the TRANSACTION after
BALANCE AT START.

© Hyosung TNS Inc. All Rights Reserved. 3-51


Operator Function Chapter 3. SUPERVISOR MENU

ACCOUNTS

▶ ACCOUNTS is to set up the accounts which is used on transaction. You can see
CHECKING ACCOUNT, SAVINGS ACCOUNT and CREDIT CARD ACCOUNT.
However, only CREDIT CARD ACCOUNT can be set up.

Please press CREDIT CARD EN/DISABLE button to set up CREDIT CARD


ACCOUNT.

3-52 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RECEIPT OPTION

▶ When SELECT RECEIPT is ENABLED, customers can select whether printing the
receipt or not after a transaction.
If SELECT RECEIPT is DISABLED, the ATM will print out the receipt automatically
without customer’s selection.

To en/disable the function, press SELECT RECEIPT button.

© Hyosung TNS Inc. All Rights Reserved. 3-53


Operator Function Chapter 3. SUPERVISOR MENU

PRE DIALING

▶ PRE DIALING is a function to improve the performance speed of transaction by


making a connection to the host server earlier than normal.

Please press EN/DISABLE button to set up PRE DIALING and one of three buttons
(AFTER CARD, ATER PIN and AFTER ACCOUNT) to determine the time when the
ATM MACHINE makes a connection.

3-54 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

EMV (NH EMV, NH EMV2 and so forth, in case of IC card readable card reader)

▶ When the EMV button is pressed (or touched), the screen would be changed into the
one as depicted below.

A supervisor can choose transaction type (EMV or magnetic card) and latch option
using EN/DISABLE button. IC transaction will be unavailable when EMV option is
disabled.

© Hyosung TNS Inc. All Rights Reserved. 3-55


Operator Function Chapter 3. SUPERVISOR MENU

AID LIST

▶ If a supervisor of an ATM pushes (or touches) AID LIST button, the screen would be
changed into the one as depicted as below.

The AID is the abbreviation of ‘Application ID’ and it is needed in EMV transaction.

3-56 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

OPTIONAL FUNCTION2

▶ OPTIONAL FUNCTION2 menu contains DEVICE OPTION and SCREEN SERVICES.


To go back to the previous screen, press the CANCEL Key in pinpad

© Hyosung TNS Inc. All Rights Reserved. 3-57


Operator Function Chapter 3. SUPERVISOR MENU

DEVICE OPTION

▶ DEVICE OPTION menu contains RECEIPT PAPER LOW SENSOR EN/DISABLE,


CST SOUND ON/OFF, EPP FLICKER ON OPTION and EPP LED GUIDE OPTION..
Please press each button on this menu to set up items.
To go back to the previous screen, press the CANCEL Key in pinpad

<Note!>
EPP LED GUIDE OPTION is only available for MX2600SE.

3-58 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

SCREEN SERVICES

▶ SCREEN SERVICES menu contains CHANGE BACKGROUND and NOTICE


Please press CHANGE BACKGROUND and NOTICE button on this menu to go to
next screen.
To go back to the previous screen, press the CANCEL Key in pinpad

© Hyosung TNS Inc. All Rights Reserved. 3-59


Operator Function Chapter 3. SUPERVISOR MENU

CHANGE BACKGROUND

▶ CHANGE BACKGROUND function provides SIX different Background screens.


Please press EN/DISABLE button on this menu to set up for CHANGE
BACKGROUND.
To go back to the previous screen, press the CANCEL Key in pinpad

[DISABLED]

[ENABLED]

The change background image can be updated by SW Update with JPG format
images. For more information, please refer to “Background image Update Guide”
document.

3-60 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CHANGE BACKGROUND SCREEN n

▶ Please press SCREEN n EN/DISABLE button to set up SCREEN n,

© Hyosung TNS Inc. All Rights Reserved. 3-61


Operator Function Chapter 3. SUPERVISOR MENU

DEFAULT SCREEN

▶ DEFAULT SCREEN function provides SIX different Background screens.


You can set up only one screen on the six screens
Please press DEFAULT SCREEN n EN/DISABLE button to set up SCREEN n,

3-62 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

NOTICE

▶ NOTICE menu contains TITLE and MESSAGE.


You can set up TITLE(1 line 30 column) and MESSAGE(3 line 40 column).
If you set up NOTICE ENABLE, ATM will be displayed notice information on idle
screen.

© Hyosung TNS Inc. All Rights Reserved. 3-63


Operator Function Chapter 3. SUPERVISOR MENU

SURCHARGE MODE

▶ The SURCHARGE MODE contains the EN/DISABLE button for the surcharge warning
screen and setting the surcharge amount and surcharge owner. When the
SURCHARGE MODE is disabled and also if the data of card contains BIN number that
was entered during installation, the surcharge warning message will not be displayed.
When the SURCHARGE MODE is enabled, the SURCHARGE OWNER and
AMOUNT will be displayed in the surcharge warning screen during transaction. The
factory default is surcharge enabled, surcharge amount is $1.50 and the surcharge
owner is none.
The additional surcharge can be set in ADDITIONAL SURCHARGE MODE.

3-64 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

SURCHARGE OWNER

▶ The SURCHARGE OWNER function is used to edit the surcharge owner.


Please input the surcharge owner in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

© Hyosung TNS Inc. All Rights Reserved. 3-65


Operator Function Chapter 3. SUPERVISOR MENU

ADDITIONAL SURCHARGE MODE

▶ The ADDITIONAL SURCHARGE MODE screen displays the current additional


surcharge mode.

1. SURCHARGE MODE CHANGE


▪ Changes the current additional surcharge mode.
▪ NOT USED Disables the additional surcharge.
▪ PERCENT Enables the additional surcharge. (PERCENTAGE, %)

2. NEXT STEP
▪ Moves to the next screen where provides the advanced surcharge option. The
button will disappear when the current mode is set to ‘NOT USED’.
▪ PERCENT SURCHARGE PERCENT screen will be shown.

3-66 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

SURCHARGE PERCENT

▶ The SURCHARGE PERCENT displays which are to set the surcharge percent.

1. PERCENTAGE
▪ Set PERCENTAGE (%).
2. LOCATION
▪ Set surcharge warning screen option
▪ BEGINNING : Shows Surcharge warning screen before customer selected amount.
▪ AFTER AMOUNT : Shows Surcharge warning screen after customer selected
amount.
3. WARNING MANNER
▪ Set whether to use maximum value or minimum value between PERCENTAGE
and SURCHARGE AMOUNT. (GREATER: Maximum value, LESSER: Minimum
value.)

© Hyosung TNS Inc. All Rights Reserved. 3-67


Operator Function Chapter 3. SUPERVISOR MENU

ADVERTISEMENT

▶ ADVERTISEMENT function provides COUPON, WELCOME ADVERTISEMENT and


TRANSACTION ADVERTISEMENT.
Please press each button on this menu to go to next screen.

3-68 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

COUPON

▶ Please press COUPON TYPE button to set up BASIC COUPON or ENHANCED


COUPON.
If you set the BASIC COUPON and select COUPON SETTING button, BASIC
COUPON setting screen will be displayed.
BASIC COUPON supports 2line 39column, ENHANCED COUPON supports 16line
39column.
If you set the ENHANCED COUPON and select COUPON SETTING button,
ENHANCED COUPON setting screen will be displayed.

© Hyosung TNS Inc. All Rights Reserved. 3-69


Operator Function Chapter 3. SUPERVISOR MENU

BASIC COUPON SETTING

▶ Please press each button on this menu to go to next screen


.

3-70 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

BASIC COUPON n.

▶ Please press BASIC COUPON n EN/DISABLE button to set up BASIC COUPON n,


Please press COUPON n TEXT button on this menu to go to next screen

© Hyosung TNS Inc. All Rights Reserved. 3-71


Operator Function Chapter 3. SUPERVISOR MENU

COUPON n. TEXT

▶ The COUPON n TEXT function is used to edit the coupon n text.


Please input message in the field and select OK button. If it succeeded, “OPERATION
SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

3-72 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ENHANCED COUPON SETTING

▶ Please press CUT OPTION button to set up AFTER RECEIPT or NOT USE,
Please press each button on this menu to go to next screen
.

© Hyosung TNS Inc. All Rights Reserved. 3-73


Operator Function Chapter 3. SUPERVISOR MENU

ENHANCED COUPON n.

▶ Please press ENHANCED COUPON n OPTION button to set up NOT USE, ALWAYS
and USE TIME.
START TIME and END TIME is only used USE TIME option and the range is 00 ~ 23
Please press COUPON n TEXT button on this menu to go to next screen

3-74 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ENHANCED COUPON n. TEXT

▶ The ENHANCED COUPON n TEXT function is used to edit the coupon n text.
Please input message in the field and select OK button. If it succeeded, “OPERATION
SUCCESSFUL!” displays.

© Hyosung TNS Inc. All Rights Reserved. 3-75


Operator Function Chapter 3. SUPERVISOR MENU

[Function Key Type]

3-76 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

© Hyosung TNS Inc. All Rights Reserved. 3-77


Operator Function Chapter 3. SUPERVISOR MENU

[Touch Type]

3-78 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

WELCOME ADVERTISEMENT

▶ WELCOME ADVERTISEMENT function provides SIX different screens.


If you press the TIMER button, you can change the advertisement display timer and
the range is between 5 and 30 in welcome screen. Please press each button on this
menu to go to next screen.

The welcome advertisement image can be updated by SW Update with JPG format
images. For more information, please refer to “Image File Update Guide” document.

© Hyosung TNS Inc. All Rights Reserved. 3-79


Operator Function Chapter 3. SUPERVISOR MENU

SCREEN n.

▶ Please press SCREEN n EN/DISABLE button to set up SCREEN n,

3-80 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

TRANSACTION ADVERTISEMENT

▶ TRANSACTION ADVERTISEMENT function provides SIX different screens.


If you press the TIMER button, you can change the advertisement display timer and
the range is between 5 and 30 in welcome screen. Please press each button on this
menu to go to next screen.

The transaction advertisement image can be updated by SW Update with JPG format
images. For more information, please refer to “Image File Update Guide” document.

© Hyosung TNS Inc. All Rights Reserved. 3-81


Operator Function Chapter 3. SUPERVISOR MENU

SCREEN n.

▶ Please press SCREEN n EN/DISABLE button to set up SCREEN n,

3-82 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

STANDARD 3 OPTION

▶ STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE,


COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE.
In case of COMMUNICATION HEADER is enabled, COMMUNICATION ID option can
be configured.

STANDARD 3 OPTION function is used to get the additional information when Triton
message is selected.
1. STATUS MONITORING function is to decide whether status monitoring field in
message is sent or not.
2. COMMUNICATION HEADER function is to decide whether communication header
in message is included or not.
3. COMMUNICATION ID function is able to save the COMMUNICATION ID.
The COMMUNICATION ID has to be set if using the COMMUNICATION HEADER
function.
4. CRC(Cyclic Redundancy Checking) OPTION function is to set up whether CRC is
used or not during communication with host.

© Hyosung TNS Inc. All Rights Reserved. 3-83


Operator Function Chapter 3. SUPERVISOR MENU

COMMUNICATION ID

▶ The COMMUNICATION ID function is used to edit the communication id.


Please input the communication id in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

3-84 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

STANDARD 1 OPTION

▶ STANDARD 1 OPTION contains TERMINAL STATUS EN/DISABLE, HOST ERROR


EN/DISABLE and REVERSAL REASON EN/DISABLE.

STANDARD 1 OPTION function is used to get the additional information when Triton
message is selected.
1. TERMINAL STATUS function is to decide whether terminal status field in message
is sent or not.
2. HOST ERROR function is to decide whether reversal message is sent or not when
communication error occurred.
3. REVERSAL REASON function is decide whether reason code(“n”) is sent or not
when reversal message send to the host.

© Hyosung TNS Inc. All Rights Reserved. 3-85


Operator Function Chapter 3. SUPERVISOR MENU

SELECT PROCESSOR

▶ SELECT PROCESSOR menu contains COMMUNICATION, MESSAGE FORMAT,


EOT/ENQ OPTION, TCP/IP TYPE and REVERSAL RETRY COUNT

<Note!>
1. EOT / ENQ OPTION is displayed only if the Network is Dial up or TCP/IP Type is
VISA FRAMED
2. TCP/IP TYPE is displayed only if Network is TCP/IP

3-86 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

COMMUNICATION

▶ This is to set up a type of line to communicate with Host. Select DIALUP or TCP/IP. In
case of setting up DIALUP, communicate with host using modem. And in case of
setting up TCP/IP, communicate with host using LAN.

<Note!>
In case of selecting “IN SERVICE” on OP MAIN, if the value is different from the
original value when entering in OP mode, exit OP and execute reboot.

© Hyosung TNS Inc. All Rights Reserved. 3-87


Operator Function Chapter 3. SUPERVISOR MENU

EOT/ENQ OPTION

▶ EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and


NO ENQ REQUIRED functions. You can select one of these options

3-88 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

MESSAGE FORMAT

▶ This menu sets up message format to use during communicating with Host.
You can select one of message type to communicate with a data processing company
or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS). If
STANDARD3 is selected, STANDARD3 OPTION button is displayed on the
CUSTOMER SETUP Screen.

STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200


message type, STANDARD 3 is Triton 9600 message type and EPS is an extended
CSP200 message type.

© Hyosung TNS Inc. All Rights Reserved. 3-89


Operator Function Chapter 3. SUPERVISOR MENU

TCP/IP TYPE

▶ In case of supporting TCP/IP, this is providing a function setting up communication flow


to use when communicating with host. In this menu, you can change TCP/IP TYPE
and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three
kind of TCP/IP type in this TCP/IP COMMUNICATION menu
(STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).

[TCP/IP TYPE screen except for USA]

[TCP/IP TYPE screen for USA]

The differences between two screens as depicted as above are SSL CERT and
DOWNLOAD CERT FROM USB buttons. If SSL EN/DISABLE is set as ENABLE, SSL
CERT button would appear. And if SSL CERT EN/DISABLE is set as ENABLE,
DOWNLOAD CERT. FROM USB button would appear. SSL CERT.(Certificate issued
by host to recognize the other side in communicating with each other) is the method for
secure transaction If a owner of ATM want to use the certificate issued by a host, what
he/she have to do is to copy certificate file ,renamed as “rootcert.pem” to USB root
path. And then just push DOWNLOAD CERT. FROM USB button for downloading it
from USB.

3-90 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

REVERSAL RETRY COUNT

▶ REVERSAL RETRY COUNT function is used to set the try count of reversal
transaction. CURRENT REVERSAL RETRY COUNT displays count of current setting
value. You can enter the count and then press ENTER (or CONFIRM) if you want to
change try count of reversal transaction. (You should ask your DP about count of
reversal transaction before change try count.)

© Hyosung TNS Inc. All Rights Reserved. 3-91


Operator Function Chapter 3. SUPERVISOR MENU

3.6 SYSTEM SETUP

▶ This system setup menu contains DATE & TIME, CHANGE PASSWORD, SPEAKER
VOLUME, MODEM PARAMETERS, TERMINAL IP, DEVICE SETUP, LANGUAGE
and SYSTEM CONTROL.
Please press each button on this menu to go to next screen. To go back to the
previous screen, press the CANCEL key in pinpad.

<Note!>
1. TERMINAL IP is displayed only if the Network is TCP/IP.
2. MODEM PARAMETERS is displayed only if Network is Dial up.

3-92 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

DATE & TIME

▶ You can set system date and time by pressing YEAR, HOUR, MONTH, MINUTE and
DAY button. If you press each menu, the cursor will be positioned and you can change
the value. This value is saved by pressing APPLY key, on the other hand, to go back
to the previous screen, press the CANCEL key in pinpad.

© Hyosung TNS Inc. All Rights Reserved. 3-93


Operator Function Chapter 3. SUPERVISOR MENU

SPEAKER VOLUME

▶ The SPEAKER VOLUME function is used to set speaker volume by using DOWN and
UP buttons. Once the button is pressed, ATM beeps.

3-94 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

TERMINAL IP

▶ TERMINAL IP menu contains DHCP EN/DISABLE, IP ADDRESS, SUBNET MASK,


GATEWAY and DNS buttons. If you press DHCP EN/DISABLE button will change
DHCP status, ENABLE to DISABLE, or DISABLE to ENABLE. In case of DHCP is
disabled, IP ADDRESS, SUBNET MASK, GATEWAY and DNS buttons will be
displayed.

If DHCP value is ENABLE, ATM uses DYNAMIC IP to connect to host. Otherwise,


ATM uses STATIC IP. If you change DHCP value from ENABLE to DISABLE, you
should set up STATIC IP again use IP ADDRESS, SUBNET MASK, GATEWAY and
DNS buttons.

It is able to input up to 15 units such as XXX.XXX.XXX.XXX

© Hyosung TNS Inc. All Rights Reserved. 3-95


Operator Function Chapter 3. SUPERVISOR MENU

LANGUAGE

▶ This menu contains TRANSACTION LANGUAGE and SUPERVISOR LANGUAGE.


Please press each button on this menu to go to next screen. To go back to the
previous screen, press the CANCEL key in pinpad.

3-96 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

TRANSACTION LANGUAGE

▶ You can select language type to be displayed in transaction screens. There are six
types of language.
- ENGLISH, SPANISH, FRENCH, CHINESE, KOREAN, JAPANESE

You can change default language pressing DEFAULT LANGUAGE SELECT button. If
you press each EN/DISABLE button, each language will be activated or inactivated.

<Note!>
The Language which is selected as DEFAULT LANGUAGE cannot be changed.

© Hyosung TNS Inc. All Rights Reserved. 3-97


Operator Function Chapter 3. SUPERVISOR MENU

SUPERVISOR LANGUAGE

▶ You can select language type to be displayed in supervisor screen. There are two
types of language.
- ENGLISH, FRENCH

Press the button of the language you want to use.

3-98 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CHANGE PASSWORD

▶ You can change PASSWORD. Depending on authority, there are three passwords
OPERATOR PASSWORD, SERVICE PASSWORD and MASTER PASSWORD.

© Hyosung TNS Inc. All Rights Reserved. 3-99


Operator Function Chapter 3. SUPERVISOR MENU

OPERATOR PASSWORD

▶ This menu enables you to change current operator password as new one. To change
the current password, you should input the proper one in current password field. The
factory default value of operator password is "111111".

3-100 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

SERVICE PASSWORD

▶ This menu enables you to change current service password as new one. To change
the current password, you should input the proper one in current password field. The
factory default value of service password is "222222".

© Hyosung TNS Inc. All Rights Reserved. 3-101


Operator Function Chapter 3. SUPERVISOR MENU

MASTER PASSWORD

▶ This menu enables you to change current master password as new one. To change
the current password, you should input the proper one in current password field. The
factory default value of master password is "555555".

3-102 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

MODEM PARAMETERS

▶ This MODEM PARAMETERS menu contains HOST INITIAL STRING, RMS INITIAL
STRING and MODEM TEST.

1. INITIAL STRINGs
The HOST INITIAL STRING and RMS INITIAL STRING functions are used to edit
the modem initial string when the special circumstance is required by a nonstandard
modem initial string. Before editing the initial string, consult with service personnel.

2. MODEM TEST
The MODEM TEST function is used to perform the modem reset test.
When the error is occurred, contact the service personnel.

© Hyosung TNS Inc. All Rights Reserved. 3-103


Operator Function Chapter 3. SUPERVISOR MENU

HOST INITIAL STRING

▶ The HOST INITIAL STRING function is used to edit the host initial string.
Please input the host initial string in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

3-104 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RMS INITIAL STRING

▶ The RMS INITIAL STRING function is used to edit the RMS initial string.
Please input the RMS initial string in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

© Hyosung TNS Inc. All Rights Reserved. 3-105


Operator Function Chapter 3. SUPERVISOR MENU

DEVICE SETUP

▶ This DEVICE SETUP menu contains CDU SETUP, CARD READER SETUP, HALO
LED SETUP, MoniVision and RFID EN/DISABLE. Please press the button on this
menu to go to next screen.

<Note!>
When you change CDU Setup Information, contact the service personnel.

<Note!>
When you want to set CDU in MX4000W, there is no button named as CDU setup.
This is because there is only one cassette in MX4000W. So you do not need to set it.
In MX4000W, if this button is not hidden, there is possibility to set CDU from stable
condition to unknown, not defined state.

<Note!>
RFID EN/DISABLE is only available for MX2600SE, MX5200SE, MX5300SE and
MX2800SE.

<Note!>
MoniVision is only available for MX2800SE.

3-106 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CDU SETUP

▶ This CDU SETUP menu contains COUNTRY, CDU TYPE, CASSETTE VOLUME and
EXECUTE. Please press each button on this menu to operate the related function..

Press the buttons COUNTRY, CDU TYPE and CASSETTE VOLUME. Then the CDU
SETUP INFORMATION will be changed.
If you changed the information correctly, press the EXECUTE button to APPLY.

1. COUNTRY
AUSTRA NEW
USA CANADA MEXICO OTHER
LIA ZEALAND

2. CDU TYPE
00 01 02 03
08 09 0A 0b
41 43 45 47
80 82

3. CASSETTE VOLUME
1 CASSETTE 2 CASSETTE 3 CASSETTE 4 CASSETTE

© Hyosung TNS Inc. All Rights Reserved. 3-107


Operator Function Chapter 3. SUPERVISOR MENU

CARD READER SETUP

▶ In CARD READER SETUP, you can select CARD READER (NH DIP Type, NH EMV
Type, NH EMV2 Type) in the screen as shown as below.

If you choose ‘NH EMV’ button with anti skimming card reader equipped ATM, the
hidden button-ANTI SKIMMING- would appear as depicted as below.

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Operator Function Chapter 3. SUPERVISOR MENU

ANTI SKIMMING

▶ If you push (or touch) ‘ANTI SKIMMING’ button, the screen for configuring the
specifications of anti skimming will appear as depicted as below.

Each key has the function as explained as below.


1. EN/DISABLE: Used to determine whether ANTI SKIMMING will be used or not.
2. SHUTTER EN/DISABLE: Used to set the shutter up when an obstacle is attached to
card reader.
3. TIME THRESHOLD: Used to determine the time interval when an obstacle is
attached to card reader. For example, if the value of ‘TIME THRESHOLD’ is set as 10
seconds, after 10 seconds from the time when an obstacle would be attached to card
reader, the ATM will recognize the attack to card reader.
4. AUTO RECOVERY TIME: Used to determine the time interval for recovering an ATM.
For example, if the value of ‘AUTO RECOVERY TIME’ is set as 10 seconds, after 10
seconds from the time when an obstacle would be removed from ATM, the ATM will
be in normal condition.
5. APPLY: Used to apply the configuration of ‘ANTI SKIMMING’.

© Hyosung TNS Inc. All Rights Reserved. 3-109


Operator Function Chapter 3. SUPERVISOR MENU

HALO LED SETUP

▶ In HALO LED SETUP, you can set LED MODE and LED COLOR for each ATM
STATUS.

To select ATM STATUS you want to set, press the button on the left side of the
screen. There are four ATM statuses.
- IN SERVICE / TRANSACTION / DISPENSING / OUT OF SERVICE

To change the led mode, press LED MODE button on the right side of the screen.
There are four led modes.
- OFF / SOLID / FLICKING / FADE

To change the led color, press LED COLOR button on the right side of the screen.
There are six led colors.
- CYAN / BLUE / YELLOWGREEN / WHITE / GREEN / PINK

You can restore values to default settings using DEFAULT button.

3-110 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

MoniVision

▶ In MoniVision, you can set MoniVision, Live-Feed and Journal Pic.

EN/DISABLE MoniVision
- When MoniVision is ENABLE, camera functions will be activated.

EN/DISABLE Live-Feed
- When Live-Feed is ENABLE, camera preview will be shown on password input
screen during transaction.

EN/DISABLE Journal Pic


- When Journal Pic is ENABLE, ATM will take pictures of customer during
transaction. You can see those pictures in VIEW JOURNAL menu.

© Hyosung TNS Inc. All Rights Reserved. 3-111


Operator Function Chapter 3. SUPERVISOR MENU

SYSTEM CONTROL

▶ This SYSTEM CONTROL menu contains SOFTWARE UPDATE, REBOOT /


SHUTDOWN, BACKUP ALL JOURNAL TO USB, BACKUP JOURNAL BY DATE TO
USB, BACKUP LOG TO USB, BACKUP NVRAM, RESTORE NVRAM and CLEAR
NVRAM.
Please press each button on this menu to go to next screen or to operate the related
function.
And if you want to go back to the previous screen, press the CANCEL key.

You can back up a various kinds of journal data and log data you want in this menu.
Please make sure that USB drive is connected into USB slot before pressing the
button. When BACKUP ALL JOURNALS TO USB, BACKUP JOURNAL BY DATE
TO USB or BACKUP LOG TO USB button is selected, this data will be sent into USB
flash drive. When SOFTWARE UPDATE is entered, it will change to the screen of
SOFTWARE UPDATE. This is because Software Update functionality is supported at
SYSTEM CONTROL menu. When SYSTEM CONTROL is submitted the files in USB
flash drive will be copied to the ATM.
Terminal configuration data is saved at NVRAM, so BACKUP NVRAM and RESTORE
NVRAM button is to use the backup and restore terminal configurations.

<Note!>
1. How to update the software, please refer to the Appendix.
2. BACKUP NVRAM and RESTORE NVRAM Button is only displayed when security
door is opened.

3-112 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

REBOOT / SHUTDOWN

▶ You can set SCHEDULED REBOOT, or execute REBOOT NOW / SHUTDOWN NOW.

▶ A confirmation dialog would be appear when you execute REBOOT NOW or


SHUTDOWN NOW. If you press the YES button, the ATM will restart / shutdown.

© Hyosung TNS Inc. All Rights Reserved. 3-113


Operator Function Chapter 3. SUPERVISOR MENU

BACKUP JOURNAL BY DATE TO USB

▶ Input the START DATE and END DATE using FROM and TO buttons. And press the
SEARCH button.
Then, the journal date between START DATE and END DATE will be sent to USB drive.

3-114 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CLEAR NVRAM

▶ To clear NVRAM on the ATM, begin by entering the Operator Function Menu using the
Master Password. Then enter SYSTEM SETUP, SYSTEM CONTROL and CLEAR
NVRAM in sequence.

1. CLEAR ALL
This will delete all programmed parameters and make all setting information
(including passwords) to the default settings. This does NOT include the master keys
which are stored in EPP.
2. CLEAR SETTING
This will delete all programmed parameters and make all information (including
passwords) to the default settings. This does NOT include the master keys which are
stored in EPP, denomination, journal data.
3. CLEAR JOURNAL
This will delete all journal data permanently
4. CLEAR TRANS. SEQUENCE NO.
This function will reset the journal sequence number to <0000>. This may be useful if
you switch processing or switch Terminal ID numbers and want to keep new records.
5. CLEAR LOG
This will delete all logs permanently

<Note!>
Be careful when using these features (NVRAM clearing) – The initialized data can NOT
be recovered.

© Hyosung TNS Inc. All Rights Reserved. 3-115


Operator Function Chapter 3. SUPERVISOR MENU

SET THE TYPE OF MACHINE

▶ After you select CLEAR ALL or CLEAR SETTING button, the screen will be changed
into the screen as same as below.

[ NH2700 / MX5000SE / NH2600 / MX2600SE ]

Since S/W can’t detect the machine type automatically, you need to select the type of
machine before clearing NVRAM.

If ATM is NH1800SE or MX4000W, buttons of those machine types will show up


instead of NH2700, MX5000SE, NH2600 and MX2600SE.

[ NH1800SE / MX4000W ]

3-116 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

If ATM is MX5200SE or MX5300SE, buttons of those machine types will show up like
as below

[ MX5200SE / MX5300SE ]

This screen won’t be shown with MX2800SE, since its machine type doesn’t need to be
set.

After selecting the type of machine, just push APPLY AND CLEAR button. And then
the screen would be changed into one as same as below to confirm your wish of
clearing data in NVRAM.

© Hyosung TNS Inc. All Rights Reserved. 3-117


Operator Function Chapter 3. SUPERVISOR MENU

3.7 HOST SETUP

▶ [DIALUP] This host setup menu contains KEY MANAGEMENT, TELEPHONE


NUMBER, TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR,
ROUTING ID and AUTO DAY TOTAL
[TCP/IP] This host setup menu contains KEY MANAGEMENT, HOST ADDRESS,
TERMINAL ID, HEALTH CHECK MESSAGE, REMOTE MONITOR, ROUTING ID and
AUTO DAY TOTAL.
Pressing function key beside menu button goes to next screen. To go back to the
previous screen, press the CANCEL key in pinpad.

[DIALUP]

[TCP/IP]

<Note!>
ROUTING ID is displayed only if the message format is STANDARD1, 2 and EPS

3-118 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

KEY MANAGEMENT (for 128K EPP)

▶ START SCREEN

Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT.


(Default PASSWORD 1 is ‘000000’. And default PASSWPRD 2 is ‘000000’ as well)

If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY
MANAGEMENT will be displayed as below.

© Hyosung TNS Inc. All Rights Reserved. 3-119


Operator Function Chapter 3. SUPERVISOR MENU

KEY MODE

▶ The KEY MODE can be changed by pressing KEY MODE button. Write down the
description here.
There are various kinds of KEY MODE. Those are [DES], [TDES], [DUAL MASTER
KEY], [MAC], [TDES, MAC], [TDES, TMAC], [UNIQUE KEY, DES], [UNIQUE KEY,
TDES] and [UNIQUE KEY, MAC].

Accessing the KEY INDEX


1. Select the HOST SETUP in the OPERATOR FUNCTION menu.
2. Select the KEY MANAGEMENT in the HOST SETUP menu.
3. Select the KEY MODE in the KEY MANAGEMENT menu. Change the KEY MODE..

3-120 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

KEY INDEX

▶ The KEY INDEX function is used to set the KEY INDEX. The range is 0 to 15.
You can enter multiple master keys and have to select one of them. For security issue,
DP may change key index when they need to change keys.

Accessing the KEY INDEX


1. Select the HOST SETUP in the OPERATOR FUNCTION menu.
2. Select the KEY MANAGEMENT in the HOST SETUP menu.
3. Select the KEY INDEX in the KEY MANAGEMENT menu. Input the KEY INDEX and
press ENTER key.

© Hyosung TNS Inc. All Rights Reserved. 3-121


Operator Function Chapter 3. SUPERVISOR MENU

CHECK KEY

▶ The CHECK KEY function is used to display the check sum of all injected Keys. The
key which is displayed as “_______” means it is in empty state.
The authorized people can verify the injected key(s) with this menu after key injection.

Accessing the CHECK MASTER KEY


1. Select the HOST SETUP in the OPERATOR FUNCTION menu.
2. Select the KEY MANAGEMENT in the HOST SETUP menu.
3. Select the CHECK KEY in the KEY MANAGEMENT menu.
4. It will display the check sum of all injected master key.

3-122 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

EDIT KEY

▶ The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key.
The authorized people by bank or DP will enter the Key(s) with this menu.

KEY MODE: [DES], [TDES], [DUAL MASTER KEY]

KEY MODE: [MAC], [TDES, MAC], [TDES, TMAC]

© Hyosung TNS Inc. All Rights Reserved. 3-123


Operator Function Chapter 3. SUPERVISOR MENU

KEY MODE: [UNIQUE KEY, DES], [UNIQUE KEY, TDES]

KEY MODE: [UNIQUE KEY, MAC]

Accessing the EDIT KEY


1. Select the HOST SETUP in the OPERATOR FUNCTION menu.
2. Select the KEY MANAGEMENT in the HOST SETUP menu.
3. Select the EDIT KEY in the KEY MANAGEMENT menu.

A. HOW TO EDIT MASTER KEY


1. Press MASTER KEY PART A button
2. Enter the MASTER KEY INDEX.
3. Enter the MASTER KEY PART A.
4. Verify the MASTER KEY PART A.
5. After inputting the MASTER KEY PART A, the CHECK SUM will be displayed.
Press ENTER after confirming the check sum.
6. Press MASTER KEY PART B button

3-124 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

7. Enter the MASTER KEY INDEX.


8. Enter the MASTER KEY PART B
9. Verify the MASTER KEY PART B.
10. After inputting the MASTER KEY PART B, the CHECK SUM will be displayed.
Press ENTER after confirming the check sum.
<Note!>
You have to input the SAME KEY INDEX for MASTER KEY PART A and MASTER
KEY PART B.

B. HOW TO EDIT UNIQUE KEY


1. Press UNIQUE KEY PART A button
2. Enter the UNIQUE KEY INDEX.
3. Enter the UNIQUE KEY PART A.
4. Verify the UNIQUE KEY PART A.
5. After inputting the UNIQUE KEY PART A, the CHECK SUM will be displayed.
Press ENTER after confirming the check sum.
6. Press UNIQUE KEY PART B button
7. Enter the UNIQUE KEY INDEX.
8. Enter the UNIQUE KEY PART B
9. Verify the UNIQUE KEY PART B.
10. After inputting the UNIQUE KEY PART B, the CHECK SUM will be displayed.
Press ENTER after confirming the check sum.
<Note!>
You have to input the SAME KEY INDEX for UNIQUE KEY PART A and UNIQUE
KEY PART B.

C. HOW TO EDIT MAC KEY


1. Press MAC KEY PART A button
2. Enter the MAC KEY INDEX.
3. Enter the MAC KEY PART A.
4. Verify the MAC KEY PART A.
5. After inputting the MAC KEY PART A, the CHECK SUM will be displayed. Press
ENTER after confirming the check sum.
6. Press MAC KEY PART B button
7. Enter the MAC KEY INDEX.
8. Enter the MAC KEY PART B
9. Verify the MAC KEY PART B.
10. After inputting the MAC KEY PART B, the CHECK SUM will be displayed. Press
ENTER after confirming the check sum.
<Note!>
You have to input the SAME KEY INDEX for MAC KEY PART A and MAC KEY
PART B.

© Hyosung TNS Inc. All Rights Reserved. 3-125


Operator Function Chapter 3. SUPERVISOR MENU

KEY MANAGEMENT (for 512K EPP)

▶ START SCREEN
If you select ‘KEY MANAGEMENT’ in ‘HOST SETUP’ screen, you will see the one
as same as below.

[STANDARD 1- RKT SUPPORTED]

[STANDARD 3- RKT NOT SUPPORTED]

3-126 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ENTER MASTER KEYS

▶ START SCREEN
If you select the ‘ENTER MASTER KEYS’ button as depicted as above, you will see the
screen as same as below to confirm whether you want to enter the screen for implanting
master keys or not.

Enter the PASSWORD 1 and PASSWORD 2 to execute KEY MANAGEMENT.


(Default PASSWORD 1 is ‘000000’. And default PASSWPRD 2 is ‘000000’ as well)

© Hyosung TNS Inc. All Rights Reserved. 3-127


Operator Function Chapter 3. SUPERVISOR MENU

If you enter PASSWORD 1 and PASSWORD 2 correctly, the main screen of KEY
MANAGEMENT will be displayed as below.

3-128 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

REMOTE KEY INFO

▶ If you choose ‘REMOTE KEY INFO’ button in previous page, you will see the screen
as depicted as below.

There are 8 elements and these are used to support ‘Remote Key Transfer(RKT)’
each. The 6 elements from Top one –EPP Serial Number- should be needed to
implement the environment of RKT.

© Hyosung TNS Inc. All Rights Reserved. 3-129


Operator Function Chapter 3. SUPERVISOR MENU

KEY MODE

▶ The KEY MODE can be changed by pressing KEY MODE button. Write down the
description here.
There are various kinds of KEY MODE. Those are [TDES(3)], [TDES, MAC(7)], and
[TDES, TMAC(11)].

3-130 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CHECK KEY

▶ The CHECK KEY function is used to display the check sum of all injected Keys. The
key which is displayed as “_______” means it is in empty state.
The authorized people can verify the injected key(s) with this menu after key injection.

© Hyosung TNS Inc. All Rights Reserved. 3-131


Operator Function Chapter 3. SUPERVISOR MENU

EDIT KEY

▶ The EDIT KEY function is used to enter the Master Key, Unique Key and Mac Key.
The authorized people by bank or DP will enter the Key(s) with this menu.

If you choose ‘MASTER KEY(TRIPLE)’,which is used to encrypt the Personal Identity


Number(PIN), you will see the screen as depicted as below.

3-132 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

EDIT MASTERK3

▶ If you select the button of ‘ MASTERK3’ , you will see the screen as depicted as
below.

If you choose ‘YES’ button, you will see the screen as depicted as below.

© Hyosung TNS Inc. All Rights Reserved. 3-133


Operator Function Chapter 3. SUPERVISOR MENU

If you choose ‘ENTRY’ button, you will see the screen as depicted as below.

If entering the first part 32-digit master key is successful, you will see the screen as
depicted as below.

In this screen, if you want to import the first part 32-digit master key, what you have to
do is just selecting the ‘IMPORT’ button.

3-134 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

The next thing left is to import the second 32-digit master key. If you choose the
‘IMPORT’ button in previous page, you will see the screen as depicted as below to
continue the procedure.

The procedure to import the second master key is as same as the first one. The whole
process to import two master keys can be summarized as below.

[SUMMARY]
FOR IMPORTING 2 DIFFERENT PIN MASTER KEYS
1. Select the HOST SETUP in the OPERATOR FUNCTION menu.
2. Select the KEY MANAGEMENT in the HOST SETUP menu.
3. Select the EDIT KEY in the KEY MANAGEMENT menu.

<Note!>
1. There is no procedure for verifying the imported master key, so you must be
careful in entering master key number.
2. If there is no difference between PART A PIN MASTER KEY and PART B PIN
MASTER KEY, there would be error in importing whole master keys.

© Hyosung TNS Inc. All Rights Reserved. 3-135


Operator Function Chapter 3. SUPERVISOR MENU

MASTERK3 IMPORTING ERROR

▶ If your importing 2 PIN MASTER KEYS is wrong, you will see the screen as depicted
as below.

3-136 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

EDIT MACK3

▶ Editing MAC MASTER KEYS is same to editing PIN MASTER KEYS. But if user
choose ‘TDES’ by ‘KEY MODE’ button, there is no need to import MAC MASTER
KEYS. So the screen as depicted as below is only shown when a owner of ATM
choose ‘TDES, TMAC(11)’ mode.

For Example, if a owner of ATM select ‘TDES, MAC(7)’ mode, the screen as depicted
as below will be shown on the screen.

And if you choose MAC MASTER KEY(SINGLE) button, you will see the screen as
depicted as below.

© Hyosung TNS Inc. All Rights Reserved. 3-137


Operator Function Chapter 3. SUPERVISOR MENU

3-138 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

CHANGE PASSWORD

▶ If you want to change the password for entering ‘KEY MANAGEMENT’, you can do
that by just selecting change password in KEY MANAGEMENT screen. If you push (or
touch) the ‘CHANGE PASSWORD’ button, you can see the screen as depicted as
below.

© Hyosung TNS Inc. All Rights Reserved. 3-139


Operator Function Chapter 3. SUPERVISOR MENU

KEY & CONFIG DOWNLOADS

▶ If a user want to receive ‘WORKING KEY’ (NOT RECEIVING MASTER KEY!!!),


he/she can do that by just selecting ‘KEY & CONFIG DOWNLOAD’ on the ‘KEY
MANAGEMENT ‘ screen as depicted as “ENTER MASTER KEY” (explained
before) . After selecting it, the screen as below would appear.

If ‘CONFIG DOWNLOAD AT START’ is set as ‘ENABLE’, the ATM would receive a


‘WORKING KEY’ when the ATM is switched on.

3-140 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RKT SETUP

▶ If a user want to receive ‘MASTER KEY’ (NOT RECEIVING WORKING KEY!!!),


he/she can do that by just selecting ‘RKT SETUP’ on the ‘KEY MANAGEMENT
‘ screen as depicted as 5.9.9.1(explained before) . After selecting it, the screen as
below would appear.

First of all, this RKT menu can only appear in the case of user`s selecting the message
format of ‘STANDARD1’. So do not be embarrassed at seeing no appearance of RKT
menu.

If ‘RKT EN/DISABLE’ is set as ‘ENABLE’, the hidden button would be toggled up to


be seen. ‘RANDOM NUMBER EN/DISABLE’ makes it possible to insert random
number into transmitted MASTER KEY to enhance the security of ATM – HOST
communication.

‘DOWNLOAD MASTER KEY’ make it feasible to receive the MASTER KEY from a
HOST at once.

© Hyosung TNS Inc. All Rights Reserved. 3-141


Operator Function Chapter 3. SUPERVISOR MENU

TELEPHONE NUMBER (Dial-Up only)

▶ If you press each button on this menu, phone number of host can be input. You can
input character, number and special symbol up to 1~20 digits by using '<' or '>'.
This function is used to enter the primary phone number and the back-up phone
number of the host. When dialing to host is failure (busy, no answer or etc), ATM
switches to other phone number automatically.

3-142 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

HOST ADDRESS

▶ HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1, PORT NUMBER


1, HOST ADDRESS 2 and PORT NUMBER 2.

Press PORT NUMBER 1 and PORT NUMBER 2 buttons, and then the values can be
input on this screen. These values can be saved by pressing ENTER key
HOST ADDRESS 1 and HOST ADDRESS 2 buttons go to the next page.
To go back to the previous screen, press the CANCEL key in pinpad.

© Hyosung TNS Inc. All Rights Reserved. 3-143


Operator Function Chapter 3. SUPERVISOR MENU

HOST ADDRESS 1

▶ The HOST ADDRESS 1 function is used to edit the host address 1.


Please input the host address 1 in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

3-144 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

HOST ADDRESS 2

▶ The HOST ADDRESS 2 function is used to edit the host address 2.


Please input the host address 2 in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

[Function Key Type]

[Touch Type]

© Hyosung TNS Inc. All Rights Reserved. 3-145


Operator Function Chapter 3. SUPERVISOR MENU

TERMINAL ID

▶ The TERMINAL ID function is used to edit the terminal id number of ATM.


Please input the terminal id in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

Host will identify ATM by looking at terminal ID. Terminal ID will be included in host
message and will be printed on the receipt.

[Function Key Type]

[Touch Type]

3-146 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

HEALTH CHECK MESSAGE

▶ If you press EN/DISABLE button, either "ENABLE" or "DISABLE" can be selected.


ATM sends its status periodically to the host when HOST SEND is set up to “Enable”.
The interval is dependent on “SEND INTERVAL”.
If you press SEND INTERVAL button, the value of SEND INTERVAL can be adjusted.
(1 ~ 24). This value is saved by pressing ENTER button.

© Hyosung TNS Inc. All Rights Reserved. 3-147


Operator Function Chapter 3. SUPERVISOR MENU

REMOTE MONITOR

▶ Display which is to set the information for using Remote Management System (RMS)
1. RMS EN/DISABLE function is used to connect to the RMS mode to enable or to
disable. The default option is “ENABLE”.
2. RMS STATUS SEND EN/DISABLE function is used to send the status message to
RMS in enable or in disable.
3. The RMS PASSWORD function is used to set the RMS password to connect to
ATM from RMS.

3-148 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

RMS EN/DISABLE

[DIALUP] Display which is to set the RMS RING COUNT for the reception on standby of
the ATM.
[TCP/IP] Display which is to set the RMS LISTENING PORT for the reception on standby
of the ATM. Default port is 5555

[DIALUP]

[TCP/IP]

© Hyosung TNS Inc. All Rights Reserved. 3-149


Operator Function Chapter 3. SUPERVISOR MENU

RMS STATUS SEND EN/DISABLE

▶ Display which is to set the function to transfer STATUS to RMS from the ATM.

[DIAL-UP]

1. RMS STATUS SEND


▪ Display whether RMS STATUS SEND function is ENABLE or DISABLE.
▪ Set the value using EN/DISABLE button.
2. INTERVAL
▪ Display “RMS STATUS SEND” cycle (unit: hours)
▪ Set the value using INTERVAL button. (Input the number from 1 to 24.)
3. PHONE 1, PHONE 2
▪ Display RMS TELEPHONE NUMBER for RMS COMMUNICATION
▪ Set the values using PHONE NUMBER 1 and PHONE NUMBER 2. (Input the
number up to 20.)

3-150 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

[TCP/IP]

1. RMS STATUS SEND


▪ Display whether RMS STATUS SEND function is enabled or not.
▪ Set the value using EN/DISABLE button.
2. RMS INTERVAL
▪ Display “RMS STATUS SEND” cycle (unit: hours)
▪ Set the value using INTERVAL button. (Input the number from 1 to 24.)
3. URL EN/DISABLE
▪ Display whether to use URL or IP ADDRESS. If the value is ENABLE, that means
the ATM uses URL ADDRESS.
▪ Set the value using URL EN/DISABLE button.
4. RMS ADDRESS
▪ Display “RMS ADDRESS”.
▪ Set the value using RMS ADDRESS button. If you press this button, It goes to next
screen.
5. RMS LISTENNING PORT
▪ Display “RMS LISTENING PORT”.
▪ Set the value using RMS LISTENING PORT button. (Input the number from 0 to
65535)
▪ Default port is 9999

© Hyosung TNS Inc. All Rights Reserved. 3-151


Operator Function Chapter 3. SUPERVISOR MENU

RMS ADDRESS

▶ The RMS ADDRESS function is used to edit the RMS address.


Please input the RMS address in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays

[Function Key Type]

[Touch Type]

3-152 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

ROUTING ID

▶ The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID
refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS
format.

Please input the routing id in the field and select OK button. If it succeeded,
“OPERATION SUCCESSFUL!” displays.

To go back to the previous screen, press the CANCEL key in pinpad.

[Function Key Type]

[Touch Type]

© Hyosung TNS Inc. All Rights Reserved. 3-153


Operator Function Chapter 3. SUPERVISOR MENU

AUTO DAY TOTAL

▶ AUTO DAY TOTAL feature allows the ATM to complete a Day Total operation
(Without Actually closing out the machine) at a predetermined time each day. This is
useful if you are doing accounting of your ATM on a day-to-day basis. Your processor
cuts off its transactions each day at a set time. By enabling Auto Day Total at the same
time, your day’s balance should match the host. This information will appear as a
journal record so, you will need to access your journal to print or view the totals.

1. EN/DISABLE
▪ Display whether AUTO DAY TOTAL function is enabled or not.
▪ Set the value using EN/DISABLE button.
2. TOTAL TYPE
▪ Display AUTO DAY TOTAL TYPE
DAY TOTAL: ATM sends total to your processor then initialize total
TRIAL DAY TOTAL: ATM sends total to your processor
▪ Set the value using TOTAL TYPE button.
3. HOUR / MINUTE
▪ Display the time for the ATM to total itself
▪ Set the value using HOUR and MINUTE button.

3-154 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

3.8 TRANSACTION SETUP

▶ This transaction setup menu contains DISPENSE LIMIT, LOW CURRENCY CHECK
EN/DISABLE, FAST CASH and DENOMINATION. By pressing each button, you can
execute each function or enter each sub menu. To go back to the previous screen,
press the CANCEL key in pinpad.

1. DISPENSE LIMIT
This function is used to set the maximum amount of notes that can be dispensed per
transaction. The amount must be a multiple of denomination. And the maximum
dispensed count a transaction must not be over a total of 50 notes.
(eg. You can’t input amount over $5000 on DISPENSE LIMIT if the denomination is
set as $100 on ATM.)

<Note!>
In MX4000W, the maximum limit to dispense notes in one transaction physically is 20.
So you can`t input amount over $400 if the denomination is set as $20 on ATM.

2. LOW CURRENCY CHECK EN/DISABLE


This function is used to set the detection of cassette low level (100 bills or less). If
enabled, hardware will report the low condition to the software and the machine will
go to “OUT OF SERVICE” mode under low note condition.

© Hyosung TNS Inc. All Rights Reserved. 3-155


Operator Function Chapter 3. SUPERVISOR MENU

FAST CASH

▶ FAST CASH function is used to set the cash amount which is to be displayed on the
FAST CASH screen. The maximum amount must be less than the DISPENSE LIMIT.

You can set 6 kinds of values which are frequently requested by customer using this
function. By using this function, customers withdraw the money more easily.

3-156 © Hyosung TNS Inc. All Rights Reserved.


Operator Function Chapter 3. SUPERVISOR MENU

DENOMINATION

▶ This function is used to set the denomination of note to be set in the cassette. Pressing
function key beside menu button selects the cassette to set the denomination of note.
Input the note value you want and press the ENTER key in the pinpad. If you
completed the all cassette setting, you have to press APPLY button to effect the value
changes.

<Note!>
After Clearing all the information of NVRAM, the information of currency would be
deleted. So you must set the currency again as $10, 20, 50, 100, 200. If there is no
information of currency, the screen will display error code of ‘20005(00)’.

<Note!>
In setting the information of currency, you must log on as Master authority-default
password for logging on as Master is “555555” as explained in the first chapter. -and
before pressing APPLY button, the door of ATM must be opened. This is because
only person who have the authority to open the door, can set the currency information
which is very important to the owner of ATM as he want to change

© Hyosung TNS Inc. All Rights Reserved. 3-157


Operator Function Chapter 4. SITE MAP

Chapter 4. SITE MAP


▶ This site map shows the structure of the operator menu tree to aid in searching menu.
In case of touch type, if you press each menu SETTLEMENT, JOURNAL, REPORT,
DIAGNOSTICS, CUSTOMER SETUP, SYSTEM SETUP, HOST SETUP or
TRANSACTION SETUP, then it will enter each sub-menu.

© Hyosung TNS Inc. All Rights Reserved. 4-1


Chapter 5. QUICK REPLENISH Operator Function

Chapter 5. QUICK REPLENISH


▶ This menu provides convenience for replenishing note at once. This menu consists of
DAY TOTAL, CASSETTE TOTAL, ADD CASH and RESULT.

If you press YES button, the QUICK REPLENISH will start.

© Hyosung TNS Inc. All Rights Reserved. 5-1


Operator Function Chapter 5. QUICK REPLENISH

5.1 DAY TOTAL / CASSETTE TOTAL


▶ It will perform DAY TOTAL and CASSETTE TOTAL first.

1. DAY TOTAL : Do settlement with host. After settlement, clear transaction


information.

2. CASSETTE TOTAL : Clear note count information.

5-2 © Hyosung TNS Inc. All Rights Reserved.


Chapter 5. QUICK REPLENISH Operator Function

5.2 ADD CASH


▶ After performing DAY TOTAL and CASSETTE TOTAL, ADD CASH screen will be
shown as below.
By pressing button on this menu, you can select cassette to add note count. (Cassette
numbers are designated from top to bottom). Input the note count you want to add and
press the ENTER key in the pinpad. If you completed the all cassettes, you have to
press APPLY button to effect the value changes.

<Note!>
The total note count you enter must not exceed the maximum note count.
(Max. note count : 2,000/CST)

© Hyosung TNS Inc. All Rights Reserved. 5-3


Operator Function Chapter 5. QUICK REPLENISH

5.3 RESULT
▶ After performing QUICK REPLENISH, the result will be shown as below.

5-4 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

Chapter 6. QUICK CONFIGURATION


▶ This menu provides convenience to configure ATM Setup Information at once. This
menu consists of NETWORK SETUP, MESSAGE FORMAT SETUP, TERMINAL ID
SETUP, PASSWORD SETUP and RESULT CONFIGURATION.

© Hyosung TNS Inc. All Rights Reserved. 6-1


Operator Function Chapter 6. QUICK CONFIGURATION

6.1 TCP/IP
▶ This chapter shows how to configure for TCP/IP Setup Information.

6-2 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

COMMUNICATION

▶ This is to set up a type of line to communicate with Host. Select TCP/IP. In case of
setting up TCP/IP, communicate with host using LAN.

© Hyosung TNS Inc. All Rights Reserved. 6-3


Operator Function Chapter 6. QUICK CONFIGURATION

TCP/IP TYPE

▶ In case of supporting TCP/IP, this is providing a function setting up communication flow


to use when communicating with host. In this menu, you can change TCP/IP TYPE
and can decide whether ‘ENABLE’ or ‘DISABLE’ about SSL OPTION. There are three
kind of TCP/IP type in this TCP/IP COMMUNICATION menu
(STANDARD TCP/IP, VISA FRAMED TCP/IP, and ACK CONTROLLED TCP/IP).

[The screen except for USA]

<Note!>
When you press NEXT button, if you configured TCP/IP TYPE to VISA FRAMED, then
it goes to Section “EOT/ENQ OPTION”. If not, then it goes to Section “HOST
ADDRESS”

[The screen for USA]

SSL CERT. EN/DISABLE was explained before. So in this chapter it will be skipped.

6-4 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

EOT/ENQ OPTION

▶ EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and


NO ENQ REQUIRED functions. You can select one of these options.

© Hyosung TNS Inc. All Rights Reserved. 6-5


Operator Function Chapter 6. QUICK CONFIGURATION

HOST ADDRESS

▶ HOST ADDRESS contains URL EN/DISABLE, HOST ADDRESS 1 and PORT


NUMBER 1.

Press PORT NUMBER 1 button, and then the values can be input on this screen.
These values can be saved by pressing ENTER key. The HOST ADDRESS 1 button is
used to edit the host address 1. Please input the host address 1 in the field.

6-6 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

TERMINAL DHCP

▶ If DHCP value is ENABLE, ATM uses DYNAMIC IP to connect to host. Otherwise,


ATM uses STATIC IP. If you configure DHCP value to DISABLE and press NEXT, it
goes to TERMINAL IP SETUP Screen.

<Note!>
When you press NEXT button, if you configured DHCP to DISABLE, then it goes to
Section “TERMINAL IP”. If not, then it goes to Section “MESSAGE FORMAT”

© Hyosung TNS Inc. All Rights Reserved. 6-7


Operator Function Chapter 6. QUICK CONFIGURATION

TERMINAL IP

▶ Set up STATIC IP using IP ADDRESS, SUBNET MASK, GATEWAY and DNS


buttons.
It is able to input up to 15 units such as XXX.XXX.XXX.XXX

6-8 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

MESSAGE FORMAT

▶ This menu sets up message format to use during communicating with Host.
You can select one of message type to communicate with a data processing company
or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS).

STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200


message type, STANDARD 3 is Triton 9600 message type and EPS is an extended
CSP200 message type.

<Note!>
When you press NEXT button, if you configured MESSAGE FORMAT to STANDARD
3, then it goes to Section “STANDARD3 OPTION”. If not, then it goes to Section
“ROUTING ID”

© Hyosung TNS Inc. All Rights Reserved. 6-9


Operator Function Chapter 6. QUICK CONFIGURATION

ROUTING ID

▶ The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID
refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS
format.

<Note!>
When you press NEXT button, it goes to Section “TERMINAL ID”.

6-10 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

STANDARD 3 OPTION

▶ STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE,


COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE.
In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be
configured.

STANDARD 3 OPTION function is used to get the additional information when Triton
message is selected.
1. STATUS MONITORING function is to decide whether status monitoring field in
message is sent or not.
2. COMMUNICATION HEADER function is to decide whether communication header
in message is included or not.
3. COMMUNICATION ID function is able to save the COMMUNICATION ID.
The COMMUNICATION ID has to be set if using the COMMUNICATION HEADER
function.
4. CRC(Cyclic Redundancy Checking) OPTION function is to set up whether CRC is
used or not during communication with host.

© Hyosung TNS Inc. All Rights Reserved. 6-11


Operator Function Chapter 6. QUICK CONFIGURATION

TERMINAL ID

▶ The TERMINAL ID function is used to edit the terminal id number of ATM.


Host will identify ATM by looking at terminal ID. Terminal ID will be included in host
message and will be printed on the receipt.

6-12 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

PASSWORD SETUP (MASTER PASSWORD)

▶ This menu enables you to change current master password as new one. To change the
current password, you should input the proper one in current password field. The
factory default value of master password is "555555".

© Hyosung TNS Inc. All Rights Reserved. 6-13


Operator Function Chapter 6. QUICK CONFIGURATION

RESULT

▶ After performing QUICK CONFIGURATION, the result will be shown as below.

6-14 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

6.2 DIAL UP

▶ This chapter shows how to configure for DIALUP Setup Information.

© Hyosung TNS Inc. All Rights Reserved. 6-15


Operator Function Chapter 6. QUICK CONFIGURATION

COMMUNICATION

▶ This is to set up a type of line to communicate with Host. Select DIALUP. In case of
setting up DIALUP, communicate with host using modem.

6-16 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

EOT / ENQ OPTION

▶ EOT/ENQ OPTION contains GENERAL, EOT OPTIONAL, NO EOT REQUIRED and


NO ENQ REQUIRED functions. You can select one of these options.

© Hyosung TNS Inc. All Rights Reserved. 6-17


Operator Function Chapter 6. QUICK CONFIGURATION

TELEPHONE NUMBER (HOST PHONE 1)

▶ If you press each button on this menu, phone number of host can be input. You can
input character, number and special symbol up to 1~20 digits by using '<' or '>'.

6-18 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

MESSAGE FORMAT

▶ This menu sets up message format to use during communicating with Host.
You can select one of message type to communicate with a data processing company
or bank in this menu (STANDARD1, STANDARD2, STANDARD3 and EPS).
STANDARD 1 is a HYOSUNG message type and STANDARD 2 is a CSP200
message type, STANDARD 3 is Triton 9600 message type and EPS is an extended
CSP200 message type.

<Note!>
When you press NEXT button, if you configured MESSAGE FORMAT to STANDARD
3, then it goes to Section “STANDARD3 OPTION”. If not, then it goes to Section
“ROUTING ID”.

© Hyosung TNS Inc. All Rights Reserved. 6-19


Operator Function Chapter 6. QUICK CONFIGURATION

ROUTING ID

▶ The ROUTING ID function is used to edit the Routing ID Number of ATM. Routing ID
refers to the Bank ID. This field is contained to STANDARD 1, STANDARD 2 and EPS
format.

<Note!>
When you press NEXT button, it goes to Section “TERMINAL ID”.

6-20 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

STANDARD3 OPTION

▶ STANDARD 3 OPTION contains STATUS MONITORING EN/DISABLE,


COMMUNICATION HEADER, COMMUNICATION ID and CRC EN/DISABLE.
In case of COMMUNICATION HEADER is enabled, CRC EN/DISABLE option can be
configured.

STANDARD 3 OPTION function is used to get the additional information when Triton
message is selected.
1. STATUS MONITORING function is to decide whether status monitoring field in
message is sent or not.
2. COMMUNICATION HEADER function is to decide whether communication header
in message is included or not.
3. COMMUNICATION ID function is able to save the COMMUNICATION ID.
The COMMUNICATION ID has to be set if using the COMMUNICATION HEADER
function.
4. CRC(Cyclic Redundancy Checking) OPTION function is to set up whether CRC is
used or not during communication with host.

© Hyosung TNS Inc. All Rights Reserved. 6-21


Operator Function Chapter 6. QUICK CONFIGURATION

TERMINAL ID

▶ The TERMINAL ID function is used to edit the terminal id number of ATM.


Host will identify ATM by looking at terminal ID. Terminal ID will be included in host
message and will be printed on the receipt.

6-22 © Hyosung TNS Inc. All Rights Reserved.


Chapter 6. QUICK CONFIGURATION Operator Function

PASSWORD SETUP (MASTER PASSWORD)

▶ This menu enables you to change current master password as new one. To change
the current password, you should input the proper one in current password field. The
factory default value of master password is "555555".

© Hyosung TNS Inc. All Rights Reserved. 6-23


Operator Function Chapter 6. QUICK CONFIGURATION

RESULT

▶ After performing QUICK CONFIGURATION, the result will be shown as below.

6-24 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

Appendix

Software Quick Installation Guide

Clear NVRAM

► NVRAM
There are many important data in the NVRAM such as journal and configuration data.
To clear all of configuration and journal data to the initial status, clear NVRAM after
S/W installation.
If you upgrade ATM machine operating in the field, you must backup journal and
remember configuration information before clearing NVRAM.

►Clear NVRAM

1. Enter Supervisor Menu as Master Password

2. Select “SYSTEM SETUP” menu

© Hyosung TNS Inc. All Rights Reserved. Appendix-1


Operator Function Appendix

3. Select “SYSTEM CONTROL” menu

4. Select “CLEAR ALL” menu.

Appendix-2 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

In S/W released for USA, there is necessity to check the type of machine in the
case of NH1800SE / MX4000W, or NH2700 / NH2600 / MX2600SE / MX5000SE, or
MX5200SE / MX5300SE. So if you select CLEAR ALL button or CLEAR
SETTING button, the next screen would be changed as like as below to check the
type manually.

After choosing the type of machine, just push ‘APPLY AND CLEAR’ button. And then
changed machine kind would be applied to information of S/W.

5. Confirm and select “Yes” menu.


6. All NVRAM data will be cleared and ATM will be automatically rebooted.

© Hyosung TNS Inc. All Rights Reserved. Appendix-3


Operator Function Appendix

Installation Guide

Dial-up Initial Setting


► DIAL-UP SETTING
1. Input Master password to enter main screen.

2. Select “HOST SETUP” menu.

3. Select “TELEPHONE NUMBER” menu.

Appendix-4 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

4. Be sure to input the telephone numbers both in the HOST PHONE #1 and in the
HOST PHONE #2 after selecting “HOST PHONE #1” and “HOST PHONE #2” menu
and click ‘ENTER’ on the pinpad.

5. After above procedures, press IN SERVICE button or ‘1’ key on the pinpad in the
main screen.

© Hyosung TNS Inc. All Rights Reserved. Appendix-5


Operator Function Appendix

TCP/IP Initial Setting

► TCP/IP SETTING

1. Input Master password to enter main screen.

2. Select “CUSTOMER SETUP” menu.

3. Select “SELECT PROCESSOR” menu.

Appendix-6 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

4. Select “COMMUNICATION” menu.

5. Select “TCP/IP” menu and message in the COMMUNICATION box will be changed
from DIALUP to TCP/IP.

6. Click ‘CANCEL’ button and SELECT PROCESSOR screen will be back.

7. Select “MESSAGE FORMAT” menu in the SELECT PROCESSOR screen.

© Hyosung TNS Inc. All Rights Reserved. Appendix-7


Operator Function Appendix

8. Select “STANDARD1” menu in the MESSAGE FORMAT screen. Click ‘CANCEL’


button to go SELECT PROCESSOR screen.

9. Select “TCPIP TYPE” menu in the SELECT HOST screen.

10. Set “STANDARD” in the TCP/IP TYPE menu and set DISABLE in the SSL OPTION
menu. Click ‘CANCEL’ button to go SELECT PROCESSOR screen.

In S/W released for USA, there is the menu for SSL CERT. EN/DISABLE as like as
below. If a owner want to use SSL CERT(certificate issued by host to recognize the
other side when communicating with each other) please, set the SSL CERT.
EN/DISABLE as ‘ENABLE’.

Appendix-8 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

And there is a certificate in USB, please download it by just pressing ‘DOWNLOAD


CERT. FROM USB’ button. However, the thing you should remember in this step is
to make the certificate named as ‘rootcert.pem’ and locate this certificate in root
path in USB drive.

11. Click ‘CANCEL’ button and CUSTOMER SETUP screen will be shown.
Click ‘CANCEL’ button once more to go to the OP MAIN screen. And select
“SYSTEM SETUP” menu.

12. Select “TERMINAL IP” menu.

© Hyosung TNS Inc. All Rights Reserved. Appendix-9


Operator Function Appendix

13. Set “DHCP EN/DISABLE” as DISABLE to activate buttons related with “STATIC IP”

14. Select “IP ADDRESS”, “GATEWAY”, “SUBNET MASK” and “DNS” and set the
input values individually.

15. Select “HOST SETUP” menu in the OP MAIN screen.

16. Select “HOST ADDRESS” menu in the HOST SETUP screen.

Appendix-10 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

17. Select “URL EN/DISABLE” menu in the HOST ADDRESS screen.

18. Select “HOST ADDRESS 1”, “PORT NUMBER 1”, “HOST ADDRESS 2”, “PORT
NUMBER 2” in the HOST ADDRESS screen and set input values individually.

19. After finishing all setting up, press IN SERVICE button ‘1’ or CANCEL key on the
pinpad in the main screen. Then ATM will be rebooted automatically with the
“REBOOTING” message shown.

© Hyosung TNS Inc. All Rights Reserved. Appendix-11


Operator Function Appendix

Transaction Screen Flow


This chapter shows you the demonstration screen.

Transaction Process (ENGLISH)

► AP MAIN
This is a main AP screen and the customer can start to do transaction by inserting and
quickly removing the card on card reader.

►SELECT LANGUAGE
Language a customer would like to use in transaction can be selected in this screen.

►ENTER PIN
This screen is to enter PIN of customer's card.

Appendix-12 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

►SELECT TRANSACTION
This screen is to select transaction type the customer wants to transact such as
withdrawal, balance inquiry and transfer is selected in this screen.

► WITHDRAWAL: FEE NOTICE


This screen is to show a customer the information of surcharge.

► WITHDRAWAL: RECEIPT SELECTION


This screen is to ask a customer if he/she wants to get the receipt or not.

© Hyosung TNS Inc. All Rights Reserved. Appendix-13


Operator Function Appendix

► WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card)


This screen is to ask a customer where he/she wants to withdraw in checking, saving,
credit card

► WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL


This screen is to select the amount of withdrawal. If there is not any amount to withdraw,
please select the “OTHER” key and can input the amount the customer would like to
withdraw.

1. Amount Selection

2. Amount Input (Other)

Appendix-14 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► WITHDRAWAL: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY


This screen is to show the customer that his/her request amount is dispensing and to
notify the customer to take his/her money.

© Hyosung TNS Inc. All Rights Reserved. Appendix-15


Operator Function Appendix

► WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

► WITHDRAWAL: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

Appendix-16 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► TRANSFER: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she gets the receipt or not.

► TRANSFER: SELECT ACCOUNT TO TRANSFER FROM


This screen is to ask a customer where he/she wants to transfer from; checking, saving,
credit card

► TRANSFER: SELECT ACCOUNT TO TRANSFER TO


This screen is to ask a customer where he/she wants to transfer to; checking, saving,
credit card

© Hyosung TNS Inc. All Rights Reserved. Appendix-17


Operator Function Appendix

► TRANSFER: ENTER TRANSFER AMOUNT


This screen is to select the amount of transfer.

► TRANSFER: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

Appendix-18 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► TRANSFER: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

© Hyosung TNS Inc. All Rights Reserved. Appendix-19


Operator Function Appendix

► INQUIRY: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she wants to get the receipt or not.

► INQUIRY: SELECT ACCOUNT TO INQUIRE


This screen is to ask a customer which account he/she wants to inquire

► INQUIRY: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

Appendix-20 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

► INQUIRY: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

© Hyosung TNS Inc. All Rights Reserved. Appendix-21


Operator Function Appendix

Transaction Process (SPANISH)

► AP MAIN
This is a main AP screen and the customer can start to do transaction by inserting and
quickly removing the card on card reader.

►SELECT LANGUAGE
Language a customer would like to use in transaction can be selected in this screen.

►Enter PIN
This screen is to enter PIN of customer's card

Appendix-22 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

►SELECT TRANSACTION
This screen is to select transaction type the customer wants to transact such as
withdrawal, balance inquiry and transfer is selected in this screen.

► WITHDRAWAL: FEE NOTICE


This screen is to show a customer the information of surcharge.

► WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she wants to get the receipt or not.

© Hyosung TNS Inc. All Rights Reserved. Appendix-23


Operator Function Appendix

► WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card)


This screen is to ask a customer where he/she wants to withdraw in checking, saving,
credit card

► WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL


This screen is to select the amount of withdrawal. If there is not any amount to withdraw,
please select the “OTHER” key and can input the amount the customer would like to
withdraw.

1. Amount Selection

2. Amount Input (Other)

Appendix-24 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► WITHDRAWAL: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY


This screen is to show the customer that his/her request amount is dispensing and to
notify the customer to take his/her money.

© Hyosung TNS Inc. All Rights Reserved. Appendix-25


Operator Function Appendix

► WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

► WITHDRAWAL: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

Appendix-26 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► TRANSFER: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she gets the receipt or not.

► TRANSFER: SELECT ACCOUNT TO TRANSFER FROM


This screen is to ask a customer where he/she wants to transfer from; checking,
saving, credit card

► TRANSFER: SELECT ACCOUNT TO TRANSFER TO


This screen is to ask a customer where he/she wants to transfer to; checking, saving,
credit card

© Hyosung TNS Inc. All Rights Reserved. Appendix-27


Operator Function Appendix

► TRANSFER: ENTER TRANSFER AMOUNT


This screen is to select the amount of transfer.

► TRANSFER: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

Appendix-28 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► TRANSFER: THANK YOU


This screen is to show the customer that the transaction has been successfully completed.

© Hyosung TNS Inc. All Rights Reserved. Appendix-29


Operator Function Appendix

► INQUIRY: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she wants to get the receipt or not.

► INQUIRY: SELECT ACCOUNT TO INQUIRE


This screen is to ask a customer which account he/she wants to inquire

► INQUIRY: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

Appendix-30 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

► INQUIRY: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

© Hyosung TNS Inc. All Rights Reserved. Appendix-31


Operator Function Appendix

Transaction Process (FRENCH)

► AP MAIN
This is a main AP screen and the customer can start to do transaction by inserting and
quickly removing the card on card reader.

► SELECT LANGUAGE
Language a customer would like to use in transaction can be selected in this screen.

► Enter PIN
This screen is to enter PIN of customer's card.

Appendix-32 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► SELECT TRANSACTION
This screen is to select transaction type the customer wants to transact such as
withdrawal, balance inquiry and transfer is selected in this screen.

► WITHDRAWAL: FEE NOTICE


This screen is to show a customer the information of surcharge.

► WITHDRAWAL: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she wants to get the receipt or not.

© Hyosung TNS Inc. All Rights Reserved. Appendix-33


Operator Function Appendix

► WITHDRAWAL: SELECT ACCOUNT (Checking, Saving, Credit Card)


This screen is to ask a customer where he/she wants to withdraw in checking, saving,
credit card

► WITHDRAWAL: SELECT THE AMOUNT OF WITHDRAWAL


This screen is to select the amount of withdrawal. If there is not any amount to withdraw,
please select the “OTHER” key and can input the amount the customer would like to
withdraw.

1. Amount Selection

2. Amount Input (Other)

Appendix-34 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► WITHDRAWAL: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► WITHDRAWAL: DISPENSING MONEY AND TAKE MONEY


This screen is to show the customer that his/her request amount is dispensing and to
notify the customer to take his/her money.

© Hyosung TNS Inc. All Rights Reserved. Appendix-35


Operator Function Appendix

► WITHDRAWAL: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

► WITHDRAWAL: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

Appendix-36 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► TRANSFER: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she gets the receipt or not.

► TRANSFER: SELECT ACCOUNT TO TRANSFER FROM


This screen is to ask a customer where he/she wants to transfer from; checking, saving,
credit card

► TRANSFER: SELECT ACCOUNT TO TRANSFER TO


This screen is to ask a customer where he/she wants to transfer to; checking, saving,
credit card

© Hyosung TNS Inc. All Rights Reserved. Appendix-37


Operator Function Appendix

► TRANSFER: ENTER TRANSFER AMOUNT


This screen is to select the amount of transfer.

► TRANSFER: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► TRANSFER: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

Appendix-38 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► TRANSFER: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

► INQUIRY: SELECT RECEIPT PRINTING OR NOT


This screen is to ask a customer if he/she wants to get the receipt or not.

© Hyosung TNS Inc. All Rights Reserved. Appendix-39


Operator Function Appendix

► INQUIRY: SELECT ACCOUNT TO INQUIRE


This screen is to ask a customer which account he/she wants to inquire

► INQUIRY: CONNECTING HOST


This screen is to show the customer that the transaction is in progress.

► INQUIRY: PRINTING TRANSACTION AND TAKE RECEIPT


This screen is to show the customer that his/her transaction record is printing and to
notify the customer to take his/her receipt.

Appendix-40 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► INQUIRY: THANK YOU


This screen is to show the customer that the transaction has been successfully
completed.

© Hyosung TNS Inc. All Rights Reserved. Appendix-41


Operator Function Appendix

Supported USB Memory and HUB

USB Memory

► Supported USB Memory

No. Vendor Modem Model Memory Remarks


Sony
Storage Media
1 Corporation 512MB
(PID:0x0243)
(VID:0x054C)
SMI
USB Disk
2 Corportation 512MB
(PID:0x1000)
(VID:0x090C)
Kingston Data Traveler
3 512MB
(VID:0x0951) (PID:0x1603)
USB Mass Storage
pq1
4 Device 512MB
(VID:0x3538)
(PID:0x0042)
LEXAR Media JD FIREFLY
5 1GB
(VID:0x05DC) (PID:0A560)
LG USB Driver
6 1GB
(VID:0x090C) (PID:0x1000)
Memorex TD Classic 003B
7 1GB
(VID:0x12F7) (PID:0x1A00)

<Note!>
VID : Vendor ID, PID : Product ID

► Supported Memory Specifications


1. File System: FAT
2. Number of supported drivers: 1
3. Memory: 2GB or below

Example :
1) SANDisk 512MB is not supported because it has 2 file systems. (CDFS and FAT)
2) Sony Storage Media is supported because it is FAT, 1 driver and 512 MB size.

Appendix-42 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

Supported USB HUB Types

► Supported USB HUB Types

VID(HUB CHIP
No. Vendor Modem Model PID
Vendor)
Macsense 0x05E3(Genesys
1 UH-Mini4i 0x0606
Connectivity Logics inc)
Inland USB2.0 0x0409(NEC
2 INLAND 0x005A
HUB Corporation)
VAKO USB 2.0
0x05E3(Genesys
3 International Aluminum 0x0606
Logics inc)
Inc HUB
I.Connector(PP 0x05E3(Genesys
4 PPA Int'l 0x0606
A 4Port HUB) Logics inc)
0x05E3(Genesys
5 ZIO USB 2040 Mini 0x0606
Logics inc)
E-Star 0x05E3(Genesys
6 DSP Inc 0x0606
QU24WR Logics inc)

© Hyosung TNS Inc. All Rights Reserved. Appendix-43


Operator Function Appendix

Advertisement Image Update Guide

Preparation
Software Update function in Hyosung TNS’s Windows CE Machine is applicable to update advertisement images.

► Supported Image Format


The following table describe the supporting format of welcome advertisement image
File Max Size
Model Image Size DPI Color
Format (one image)
NH-1800SE
800 X 600
MX-4000W
NH-2700(T)
MX-5000SE
1024 X 600
NH-2600 72 24bit color JPEG 500KB
MX-2600SE
MX-5200SE
MX-5300SE 1024 X 768
MX-2800SE

The following table describe the supporting format of transaction advertisement image
Max Size
Model Image Size DPI Color File Format
(one image)
NH-1800SE
690 X 180
MX-4000W
NH-2600
NH-2700(T)
24bit
MX-5000SE 72 JPEG 160KB
color
MX-2600SE 753 X 225
MX-5200SE
MX-5300SE
MX-2800SE

The following table describe the file name and path of advertisement images. The path in
blow table indicates image size for each machine types.
Welcome
File Name Path
Advertisement
Screen #1 Adv_01.jpg 1) MX-1800SE, MX-4000W
Screen #2 Adv_02.jpg - \ATM\Advertisement\800_600
Screen #3 Adv_03.jpg 2) NH-2700(T), MX-5000SE, NH-2600, MX-2600SE
Screen #4 Adv_04.jpg - \ATM\Advertisement\1024_600
Screen #5 Adv_05.jpg 3) MX-5200SE, MX-5300SE, MX-2800SE
Screen #6 Adv_06.jpg - \ATM\Advertisement\1024_768

Transaction
File Name Path
Advertisement
Screen #1 TranAdv_01.jpg 1) MX-1800SE, MX-4000W
Screen #2 TranAdv_02.jpg - \ATM\Advertisement\800_600
Screen #3 TranAdv_03.jpg 2) NH-2700(T), MX-5000SE, NH-2600, MX-2600SE

Appendix-44 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

Screen #4 TranAdv_04.jpg - \ATM\Advertisement\1024_600


Screen #5 TranAdv_05.jpg 3) MX-5200SE, MX-5300SE, MX-2800SE
Screen #6 TranAdv_06.jpg - \ATM\Advertisement\1024_768

► Updating your own UpdateInfo.dat (Optional)


Advertisement images are updated using the software update program. While updating
program proceeds, a line of message shows up in the main screen. If you want to
change the message, just edit UpdateInfo.dat. The message length is up to 40
characters. A sample content is as follows.
You can replace “A sample message.(V1.21)” to your own message.

A sample message. (V1.21)

UpdateInfo.dat

► Making SW Update media


1. Make “UPDATE” folder in the USB memory drive or the SD Card.
2. Make “NH2700CE” folder in the “UPDATE” folder.
3. Make “PATCH” folder in the “NH2700CE” folder.
4. Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional)
5. Make “ADVERTISEMENT” folder in the “PATCH” folder.
6. Make [machine resolution] folder in “ADVERTISEMENT” folder.
6.1 [machine resolution] for MX-1800SE, MX-4000W
- “800_600” folder in “ADVERTISEMENT” folder.
6.2 [machine resolution] for NH-2700(T), MX-5000SE, NH-2600, MX-2600SE
- “1024_600” folder in “ADVERTISEMENT” folder.
6.3 [machine resolution] for MX-5200SE, MX-5300SE, MX-2800SE
- “1024_768” folder in “ADVERTISEMENT” folder.
7. Copy all image files to under [machine resolution] folder.(check the file name)

© Hyosung TNS Inc. All Rights Reserved. Appendix-45


Operator Function Appendix

► The following picture describes the layout of the USB Drive or SD Card, in case of its
[resolution folder] is ‘1024_600’.

(If you have the master media which get from Hyosung TNS, you can see the same layout
except “Patch” folder. “Patch” folder is replaced “master” folder.)

Appendix-46 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

Executing Software Update

► Software Update
Advertisement images can be installed or updated by Software Update tool in supervisor
menu.
You can update advertisement images by software downloading with MoinView server.
Please refer to the MoinView manual for the detail downloading functionality.

1. Press SYSTEM SETUP button.

2. Press SYSTEM CONTROL button.

© Hyosung TNS Inc. All Rights Reserved. Appendix-47


Operator Function Appendix

3. Plug the USB drive in USB slot and press left-top function key, “SOFTWARE
UPDATE”.

4. Press left function key, “YES”.

When “YES” button is selected, new software in USB drive is transferred to a


dedicated directory(ATM) and ATM will start to reboot automatically.

Appendix-48 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

►Enable Welcome Advertisement


You can enable or disable Welcomoe Advertisement in the supervisor menu.

1. Press CUSTOMER SETUP button

2. Press “WELCOME ADVERTISEMENT” button

© Hyosung TNS Inc. All Rights Reserved. Appendix-49


Operator Function Appendix

3. Press “WELCOME ADVERTISEMENT” button

4. You can enable or disable Advertisement images to view by pressing “SCREEN” Key.

Appendix-50 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

►Enable Transaction Advertisement


You can enable or disable Transaction Advertisement in the supervisor menu.

1. Press CUSTOMER SETUP button

2. Press “ADVERTISEMENT” button

© Hyosung TNS Inc. All Rights Reserved. Appendix-51


Operator Function Appendix

3. Press “TRANSACTION ADVERTISEMENT” button

4. You can enable or disable welcome dvertisement images to view by pressing


“SCREEN” Key.

5. You can enable or disable transaction dvertisement images to view by pressing


“SCREEN” Key.

Appendix-52 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

Making MoniView update media

► All supported image format refer to “Supported Image Format”


1. Make “PATCH” folder.
2. Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional)
3. Make “ADVERTISEMENT” folder in the “PATCH” folder.
4. Make “1024_600” folder in “ADVERTISEMENT” folder.
5. Copy all image files to under “1024_600” folder.(check the file name)
6. Make comperessed file like the below layout.

► The following picture describe the layout of Zip file

ZIP PATCH.ZIP

UpdateInfo.dat

ADVERTISEMENT

1024_600

JPG Adv_01.jpg

JPG Adv_02.jpg

JPG Adv_03.jpg

JPG Adv_04.jpg

JPG Adv_05.jpg

JPG Adv_06.jpg

JPG TranAdv_01.jpg

JPG TranAdv_02.jpg

JPG TranAdv_03.jpg

JPG TranAdv_04.jpg

JPG TranAdv_05.jpg

JPG TranAdv_06.jpg

And you can download the “Patch.zip” using MoniView.

© Hyosung TNS Inc. All Rights Reserved. Appendix-53


Operator Function Appendix

Background Image Update Guide

Preparation
Software Update function in Hyosung TNS’s Windows CE Machine is applicable to update advertisement images.

► Supported Image Format


The following table describe the supporting format of change background image
Max Size
Model Image Size DPI Color File Format
(one image)
NH-2700 1024 X 600 72 24bit color JPEG 300KB

The following table describe the file name and path of advertisement images. The path
in blow table indicates image size is 1024 X 600
Background File Name Path
Screen #1 Back_1.jpg \ATM\Screen\Backs\1024_600\Function (F/K)
\ATM\Screen\Backs\1024_600\Touch (Touch)
Screen #2 Back_2.jpg \ATM\Screen\Backs\1024_600\Function (F/K)
\ATM\Screen\Backs\1024_600\Touch (Touch)
Screen #3 Back_3.jpg \ATM\Screen\Backs\1024_600\Function (F/K)
\ATM\Screen\Backs\1024_600\Touch (Touch)
Screen #4 Back_4.jpg \ATM\Screen\Backs\1024_600\Function (F/K)
\ATM\Screen\Backs\1024_600\Touch (Touch)
Screen #5 Back_5.jpg \ATM\Screen\Backs\1024_600\Function (F/K)
\ATM\Screen\Backs\1024_600\Touch (Touch)
Screen #6 Back_6.jpg \ATM\Screen\Backs\1024_600\Function (F/K)
\ATM\Screen\Backs\1024_600\Touch (Touch)

► Updating your own UpdateInfo.dat (Optional)


Background images are updated using the software update program. While updating
program proceeds, a line of message shows up in the main screen. If you want to
change the message, just edit UpdateInfo.dat. The message length is up to 40
characters. A sample content is as follows.
You can replace “A sample message.(V1.21)” to your own message.

A sample message. (V1.21)

UpdateInfo.dat

Appendix-54 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

► Making SW Update media


1. Make “UPDATE” folder in the USB memory drive or the SD Card.
2. Make “NH2700CE” folder in the “UPDATE” folder.
3. Make “PATCH” folder in the “NH2700CE” folder.
4. Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional)
5. Make “SCREEN” folder in the “PATCH” folder.
6. Make “Backs” folder in “SCREEN” folder.
7. Make “1024_600” folder in “Backs” folder.
8. If ATM is function type, make “Function” folder in “1024_600” folder
9. If ATM is touch type, make “Touch” folder in “1024_600” folder
10. Copy all image files to under “Function” or “ Touch” folder.(check the file name)

The following picture describes the layout of the USB Drive or SD Card.

(If you have the master media which get from Hyosung TNS, you can see the same layout
except “Patch” folder. “Patch” folder is replaced “master” folder.)

© Hyosung TNS Inc. All Rights Reserved. Appendix-55


Operator Function Appendix

Executing Software Update

► Software Update
Advertisement images can be installed or updated by Software Update tool in supervisor
menu.
You can update advertisement images by software downloading with MoinView server.
Please refer to the MoinView manual for the detail downloading functionality.

1. Press SYSTEM SETUP button.

2. Press SYSTEM CONTROL button.

Appendix-56 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

3. Plug the USB drive in USB slot and press left-top function key, “SOFTWARE
UPDATE”.

4. Press left function key, “YES”.

When “YES” button is selected, new software in USB drive is transferred to a dedicated
directory(ATM) and ATM will start to reboot automatically.

© Hyosung TNS Inc. All Rights Reserved. Appendix-57


Operator Function Appendix

► Setup change background


You can set up change background option in the supervisor menu.

1. Press CUSTOMER SETUP button

2. Press “OPTIONAL FUNCTION 2” button

Appendix-58 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

3. Press “SCREEN SERVICES” button

4. Press “CHANGE BACKGROUND” button

5. You can set up change background images to view by pressing “SCREEN” Key or
“DEFAULT SCREEN”.

© Hyosung TNS Inc. All Rights Reserved. Appendix-59


Operator Function Appendix

Making MoniView update media

► All supported image format refer to “Supported Image Format”


1. Make “PATCH” folder.
2. Copy “UpdateInfo.dat” to under “PATCH” folder. (Optional)
3. Make “SCREEN” folder in the “PATCH” folder.
4. Make “Backs” folder in “SCREEN” folder.
5. Make “1024_600” folder in “Backs” folder.
6. If ATM is function type, make “Function” folder in “1024_600” folder
7. If ATM is touch type, make “Touch” folder in “1024_600” folder
8. Copy all image files to under “Function” or “ Touch” folder.(check the file name)
9. Make comperessed file like the below layout.

The following picture describe the layout of Zip file

ZIP PATCH.ZIP

UpdateInfo.dat

SCREEN

Backs

1024_600

Function

JPG Back_1.jpg

JPG Back_2.jpg

JPG Back_3.jpg

JPG Back_4.jpg

JPG Back_5.jpg

JPG Back_6.jpg

And you can download the “Patch.zip” using MoniView.

Appendix-60 © Hyosung TNS Inc. All Rights Reserved.


Appendix Operator Function

Weather Service Guide

► ATM from the idle screen, a feature that will display weather information.
Weather information set up and updated only by MoniView, ATM displaying weather
information for today and tomorrow that gives
How to register and update detailed weather information, please see the manual of
MoniView.

► Weather Service Display Screen

© Hyosung TNS Inc. All Rights Reserved. Appendix-61


Operator Function Appendix

Anti Skimming Service (Warning against illegal trials to card reader)

► If your machine can support the Anti Skimming, it is possible to set the machine for
detecting metallic stuff attached to card reader illegally. If this is set, once a offender
attack the card reader, the screen would be changed into the one as like as below. This
screen represents the current condition of the card reader under some kind of illegal
attack.

[Warning screen with message for anti skimming]

If you want to make your ATM detect the illegal act, please refer to section ‘CARD
READER SETUP’ ‘ANTI SKIMMING’, in this Manual for details.

Appendix-62 © Hyosung TNS Inc. All Rights Reserved.

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