MD.

SAIFUR RAHMAN

Address: 653/2, Brisedel 3c, Mogbazar, Gabtola, Dhaka, Banhladesh., Ramna,

Dhaka
Primary Mobile No: 01711081418
Primary Email : md.saifur@hotmail.com
Alternate Email : md.saifur.hr@gmail.com

Career Objective:
14 years of proven experience in Human Resources Management and Administration especially in the
number one Telecommunication, in the largest IT firm, Trading Company, the largest Manufacturing
Group of Companies & in the first generation Financial Industry through which want to establish a core
competency in the total arena of HR and Administration and to devote me to exchange the experiences
in the other Company to meet their Vision in that Industry.
Career Summary:
 Revised the Service Rules of Peoples Insurance Company Limited as per Labor Law 2006 and
Revised employees code of Conduct as per IDRA in 2022.
 Able to maintain 10000+ employees’ HRIS issues, Manpower Planning, Development planning,
KPI, KRA, Payroll and over all supervising 4 different factories from corporate office in
Bashundhara Group (Sector-B).
 I have handled 2500+ employees' HR related issues by playing the role of Head of HR at Flora
Telecom Limited & Flora Systems Limited.
 Prepare total HR Manual of HR for Flora Telecom Limited and Flora Systems Limited.
 Arrange several national and international events on IT fair like recently at Chin Moitri Convention
center.
Special Qualification:
• Got a national award from Prime minister Sheikh Hasina in 2005 for outstanding results on HSC
5.00 out of 5.00
• Completed BBA in HR & Marketing from BU with 100% scholarship.
• Achieved Vice-Chancellors Award from Sir Jamilur Reza Choudhury.
• Awarded by the Director of MPHRM as the Best Coordinator of MPHRM Group of Dhaka
University.
• Assist the Chairman of Management Studies (BBA & MBA) of Dhaka University to prepare study
materials for the Undergrads & postgrad students.
• .Coordinate the annual picnic of MPHRM students with the most respected faculty members.
Employment History:
1. Deputy Vice President ( February 4, 2021 - Continuing)

Peoples Insurance Company Ltd.

36, Dilkusha, Peoples Insurance Bhavan
Motijheel, Dhaka-1000.

Duties/ Responsibilities

Accountability 1: HR Operation
1 . Revised the Human Resource Guidelines and Service Rules and Regulation as per labor law 2006.
2. Revised the pay scale as per comparative market analysis in the industry.
3. Manpower planning, coordinating, and participating in recruitment and selection process, Orientation,
etc.
4. Assessing Manpower demand from the concerned department.
5. Formulation of job description against the responsible position.
6. Fixation of Compensation Package & benefits of an employee as per set criteria.
7. Prepares monthly salary sheets and submits them to the accounts for processing the payments.
8. Prepares final settlement of outgoing employees.
9. Set up the strategy for HR systems for the entire organization, working closely with other
departments’ to achieve the organizational mission and vision.
10. Team management planning and execution towards organizational goal.
11. Drive performance feedback culture.
12. Ensure core business, activities, and participation in the overall HR controlling system of the
company.
13. Designing and implementing a performance management system.
14. To design & implement KPI, KRA, KPA & routine follow-up.
15. Plan, develop, lead, direct & update HR & Admin issues.
16. Ensure proper Training & Development processes for the betterment of the organization.
17. Interpret data, analyze results using statistical techniques & provide ongoing reports.
18. Competitive analysis & update added benefits according to market demand.
19. Keep a record of necessary documents, and manage and update personal files.
20. Ensure that references/background of selected candidates is checked and educational certificates are
verified.
21. Maintain and updates leave record as per labor law & company policy.
22. Preparing daily attendance correction and HR activity report regularly and on time.
23. Coordination for Employee Recruitment, Induction, Confirmation, Separation & personal file
management.
24. Employee Relation, Employee Grievance & Disciplinary action has been taken as per law &
organizational service rules.
25. Evaluation training needs where needed.
26. To handle final settlement benefits for the employees are in line with company policy.
27. To prepare, develop & establish various HR policies as & when required.

Accountability 2: Admin Operation:

1. Responsible for the day-to-day operation and overall management of the functions: Housekeeping &
Cleaning management, Facilities, and Support service management, Inventory control & Asset
management, Support Staff Management and Transport management,
2. Approve the Bills/Vouchers for different expenses after proper verification.
3. Organize, check and manage the effective use of the office supplies and stationery.
4. Ensure the security & safety of the office premises in coordination with the Security Department.
5. Maintenance of office Environment.
6. Prepare and submit the annual budget and establish cost control as per the approved budget.
7. Handle any crisis situation effectively and efficiently.
8. To lead & run each & every aspect of Admin, HR & Operations of the Head Office & 40 Branches all
over Bangladesh.
9. Responsible for every kind of Managerial, Office & Brunch operational-related decision.
10. To follow up daily attendance & report to Managing Director.
11. Look after the company`s administrative issues, Procurement, Office maintenance, Event
management, Rent & utilities.
12. Prepare deeds/agreements of different Branches, appointment letters, increment letters, work orders,
office memos/notices, etc.
13. Look after the Vehicle Management system.
 14. To arrange printing & stationery, Employee ID Card.
15. To maintain liaison with other departments.
16. Any other task as & when required by the Authority.
17. Look after all the office assets and maintenance when required.
18. Responsible for centrally purchasing all the physical assets from the head office for all Branches in
Bangladesh.
19. Any other task as & when required by the Authority.

2. Manager HR & Admin ( August 13, 2018 - December 31, 2020)

Bashundhara Paper Mills Ltd.

Company Location : Bashundhara IndustrialHeadquarters-2
Department: HR & Admin

Duties/Responsibilities:

Accountability 1: HR Operation:

1. To assist Head of HR in the field of Recruitment, Transfer, Promotion etc. for all staffs & workers.
2. Assist HOD to make the Policy according to the guideline of Managing Director for the company to establish
HR Management System
3. To assist overall activities of the HR department in line with all policies guideline.
4. To maintain industrial relation, Labor Management and handle employee grievance, compensation, counseling
and ensure employee disciplinary functions.
5. To involve in performance management system of corporate Office and Plant site.
6. To maintain and check register separately for leave, new employees, show cause, warning, resignation and
discharge etc.
7. Collecting Manpower requisition and verify it with the existing organogram.
8. To provide documentation and other support to supervisor for recruitment of the different level of employee.
9. To keep the records of total manpower details throughout the year.
10. Analyzes different jobs and positions in the company.
11. Lead the plant HR & Admin team in delivering standard HR & Admin services within the frame work of
corporate policy & procedure.
12. To draft business correspondence letter as required
13. To coordinate and monitor all meeting, seminar and workshops related logistics support at Bashundhara
Industrial Head Quarter-2.
 14. Maintain liaison with various Govt. authorities.
15. Ensuring that all HR policies and procedures are regularly reviewed and quality assured
16. Ensure all the plants work as per the instruction of HOD from corporate head quarter

Accountability 2 : Training & Development:

1. Identifying training and development needs within an organization through job analysis, appraisal schemes and
regular consultation.
2. To prepare yearly training plan and training schedule.
3. To make all training module, feedback evaluation sheet for better effective training.
4. Post training follow- up and evaluate training and development programs effectiveness with the view of to
enhance training effectiveness.
5. To control record of all the training programs.

Accountability 3. Compliance:

1. To frequent visit the floor to see any indiscipline activity and manner in the floor.
2. To vigilant floor visit to see any irregularities as the basis of CoC in working station.

Accountability 4. Admin Operation:

1. To check & control the daily attendance of Officers, staff & workers and keep record the list of late attendance
& unauthorized absentees for submission to the Head of HR & Admin department
2. To monitor, record and justify attendance of Plant Site & Corporate Office through HR today software.
3. To ensure and monitor and record all administrative logistics support of the organization.
4. To ensure health and safety of Bashundhara Head Quarter-2 such as cleanliness, proper medication and fire
safety.
5. To ensure proper corporate canteen management.
6. To ensure all logistics support to new employees such as Computer, Sim, ID card, Transport and others.
7. To incorporate in legal affairs and public relation, etc.
8. To process expatriate employment related issue like Visa, BIDA Approval etc.
9. To record and maintain expatriate data of all plant and ensure health and safety of expatriate. etc.

3. Manager HR & Admin (Role of Head of HR & Admin) ( March 10, 2018 - August 1, 2018)

Unique Business Systems Limited

Company Location : Banani-11
Concord Tower, Arong Building.
Duties/Responsibilities:

Accountability 1: HR Related:

1. Develop company's service rules, personnel planning. Policies and procedure;

2. Develop Strategic Planning & Succession Planning.
3. Look into Employee Retention Process and Turnover issues.
4. Look after Recruitment, Transfer and Promotion etc. of all employees.
5. Ensure overall activities of the HR department in line with all policies guideline.
6. Handle employee grievance, compensation, counseling and ensure employee disciplinary functions.
7. Resolve internal conflicts and develop strong relationships with top Management and effective communication
between Company & employees.
8. To maintain and check register separately for leave, new employees, show cause, warning, resignation and
discharge etc.
9. Collect Manpower requisition and verify it with the existing organogram.
10. To provide documentation and other support to MD for recruitment of the different level of staffs.
11. To keep the records of total manpower details throughout the year.
12. To check & control the daily attendance of and keep record the list of late attendance & unauthorized
absentees for submission to the Management.
13. Analyzes different positions and their jobs role in the company.
14. Introduced upward performance evaluation program to make sure yearly development plan.

Accountability 2: Organization Development:

1. Identifying training and development needs within an organization through job analysis, appraisal schemes and
regular consultation.
2. To prepare yearly training plan and training schedule.
3. To make all training module, feedback evaluation sheet for better effective training.
4. Post training follow- up and evaluate training and development programs effectiveness with the view of to
enhance training effectiveness.
5. To control record of all the training programs.

Accountability 3: Administration Operation:

1. To take care all security measures, movable properties of the company.

2. Organize administrative activities and work methods to increase productivity
3. In addition to above, perform any other related works as assigned by supervisor or higher authority time to
time.
4. Supervise the daily operation and maintenance of proper housekeeping
5. Organize, check and manage effective use of the office supplies and stationery
6. Vehicle Management, Surveillance and Security.
 7. Monitoring all branches inside & outside of Dhaka

4. Manager HR (Role of Head of HR) ( November 12, 2010 - February 28, 2018)

Flora Telecom Limited

Company Location: Zahed Plaza (8th floor)
30, Gulshan Avenue (north), Gulshan Circle-2, Dhaka-1212..

Duties/Responsibilities:

Accountability 1: Organization Development:

1. Ensure the organization has internal process and polices responsible for organization- wide talent planning,
retention and development.
2. Collaboration with different Banks, Telecommunication Companies and other vendors' teams- to develop and
implement HR & Administration policy across all areas of the organization including improving performance,
maximizing attendance, maximizing employees retention process, and providing effective management of
change.
3. Increase the effectiveness and efficiency of Support Service, through improvements to each function as well as
coordination and communication between support and business functions that contribute to long-term operational
excellence.
4. Support management by providing human resources & administration advice, counsel and decisions analyzing
information and application.
5. Working closely with departments, increasingly in a consultancy role to assisting line managers to understand
and implement different policies & procedures.

Accountability 2: HR Operations:

1. Prepare Annual HR budget.

2. Manpower planning, coordinate and participate in recruitment and selection process, Orientation etc.
3. Formulation of job description against responsible position
4. Fixation of Compensation Package & benefits of employee as per set criteria
5. Prepares monthly salary sheets and submits to the accounts for processing the payments
6. Prepares final payment sheet of outgoing employees.
7. Generates HRIS Reports as and when required by the management.
8. Set up the strategy for HR systems for the entire organization, working closely with other departments.
9. Drive performance feedback culture.
10. . Team management planning and execution
11. Implement cost effective compensation and benefit policies based on market practice in order to ensure that
organization's practice is competitive.
 12. Formulation of various HR policies
13. Facilitate in-house, training & Development programs and assist in ensuring training objectives are in place
for all employees.
14. Working closely with departments, increasingly in a consultancy role to assisting line managers to understand
and implement different policies & procedures.
15. BOI & VISA processing related work for the Foreign employees

Accountability 3: Admin Operations:

1. Responsible for day to day operation and overall management of the functions: Housekeeping & Cleaning
management, Facilities and Support service management, Inventory control & Asset management, Support Staff
Management and Transport management,
2. Approve the Bills/Vouchers for different expenses.
3. Organize, check and manage effective use of the office supplies and stationery.
4. Ensure security & safety of the office premises in coordination with security Department.
5. Maintenance of office Environment.
6. Prepare and submit annual budget and establish cost control as per approved budget.
7. Handle any crisis situation effectively and efficiently.

Accountability 4: Others:

1. Leading, directing and guiding the HR & Admin team to deliver comprehensive services.
2. Providing professional coaching, team building, leadership development, and organization development
expertise to new, experienced leaders and teams.
3. Liaison with local govt. offices, law & enforcement authorities, local community, etc.

5. Customer Manager ( July 10, 2008 - November 30, 2010)

Grameen Phone
Company Location : GP House
Department: Commercial

Duties/Responsibilities:

. Find out the effective way to handle a customer with highest level of satisfaction
. Prepare planning to enhance Value Added Services
. Find out the effective way and to make sure a customer loyal to the company
. Ensure customer overall satisfaction
. Giving one stop solution
. Handling customers' critical problems
. Enhance customers' satisfaction through solving the problems effectively and efficiently
 . Monthly Team meeting to find out how to give better service to the customers on time

Academic Qualification:

Exam Title Concentration/Major Institute Result Pas.Year Duration Achievement

Human Resource The University CGPA 3.2

MPHRM 2021 3 years Distinguish-
Management of Dhaka out of 4

Get 100%
Bachelor of Business Human Resource Merit-based
BRAC CGPA:3.2 Four
Administration Management & 2010 Scholarship in
University out of 4 Years
(BBA) Marketing BRAC
University

A+; Got award

Dhaka
CGPA:5 2004- from Prime
HSC Business Studies Commerce 2005
out of 5 2005 Minister Shekh
College
Hasina

Monipur High CGPA:4.75 2002-

SSC Business Studies 2003 -
School out of 5 2003

Training Summary:

Training Title Topic Institute Country Location Year Duration

Policy, organization,
Routine &
Procedures, BUREAU
Fire Safety VERITAS
Implementation & Bangladesh Dhaka, Gulshan 2018 02 Days
Management
Feedback & ( BV)
Controlling on Fire
Management

Rules & Regulation,

Disciplinary Action,
Compliance Norms BKMEA Bangladesh Dhaka 2017 05 Days
Health & Safety, Fire
Training,
 Organizational
Change,
Management Management Core Resource
Bangladesh Dhaka 2016 03 Days
Development concept, Leadership Ltd.
and Communication
System.

Policy, Routine &

Procedure,
Anti -Harassment & Communication &
H&M and Step Bangladesh Dhaka, Gulshan 2016 03 Days
Abuse Policy. Implementation &
Feedback &
Controlling

Rules & Regulation,

Disciplinary Action,
BLL -2006
Health & Safety, Fire Inspector of
(Amendment â⬬⿯ Bangladesh Dhaka 2016 03 Days
Training, Labor Office.
2013)
Compensation &
Others

Professional Skills
PSDP Development Brac University Bangladesh Mohakhali 2010 90 Days
Program

Satisfy Customer as
Customer
per company⿔s Grameen Phone Bangladesh GP House 2009 07 Days
Satisfaction
existing tariff

Value Added Service

VAS selling concept Gramee Phone Bangladesh GP House 2009 03 Days
Selling enhance.

Corporate Corporate Culture

Grameen Phone Bangladesh GP House 2009 03 Days
Endearment Development

Customer Handle Different

Grameen Phone Bangladesh GP House 2008 03 Days
Management types of Customers

To make a customer
Customers Loyalty Grameen Phone Bangladesh GP House 2008 02 Days
as loyal one
Professional Qualification:

Certification Institute Location From To

December
Arrange Several IT fairs Flora Telecom Limited Chin Moitry Shommelon July 1, 2012
31, 2016

December February 28,

2500+ people Manager Flora Telecom Limited Dhaka
11, 2010 2018

Having Professional Skill

October 3,
Development Program Brac University Dhaka July 1, 2010
2010
(PSDP)

Vice-Chancellors Award by January 1, March 1,

Brac University Dhaka
Sir Jamilur Reza Choudhury 2010 2010

Bangabandhu International January 1, January 2,

Sheikh Hasina award Dhaka Commerce College
Conference Center 2006 2006

Specialization:

Fields of Specialization Description

 Labor Law 2006 01. A realistic and commercially focused HR professional

 Performance appraisal 02. Familiar with the challenges like Employee Relation, Strategic
 Human Resources & Development HR Planning, HR System, HR operations including Recruitment and
 Compensation & Benefits Selection, Corporate Orientation, Training & Development,
 Job Analysis & Manpower Planning Compensation and Benefits, EHS, Disciplinary Procedure.
 HR Policy 03. Competency Development, Project Management, HRIS, Risk
 Recruitment & Selection
Management and Employer Branding.
 Consultancy
04. I am certified "Strategic Business Partner-HR) in Flora Telecom
 Talent Acquisition
 Talent Management & Flora Systems and serve in the Executive Team.
 Effective Corporate Culture 05. I have experienced to modernize the HR department in previous
 Goal Result oriented Leadership Organizations and had lead the adoption of all people processes,
Quality systems, policies and procedures.
06. I have fostered a learning organizations in my current and
previous organizations.
07. I have established a unique Performance Development Process
and Career Planning Process that utilizes internal development
opportunities for employees' including mentoring, team leadership.
08. In addition, my understanding of business and serve to the
 Executive Team in the decision making level is identified and
proven.
09. A concrete understanding of Banglladesh Labor Law.

Specialties:
. Policies and Procedure Development and make sure the application
of SOP.
. Succession Planning.
. Talent Acquisition and assessment
. Diversity and Employee Relation
. Competency Development
. Process Automation
. HR Operation, Recruitment, Head Hunt, Talent Management,
Succession Planning, Employee Retention planning and Turn Over
rate.
. HR Risk Management
. HR Budgeting
. HR Analysis, Disciplinary Procedure
. Performance Evaluation Procedure
. Organizational Development
. Training and Development
. Event Management
. Change Management Procedure
. Inquiry/Investigation
. Negotiation
. External Stakeholder Management
. Problem Solving
. Incredible Motivational Skills.

Extra Curricular Activities:

. Writing Weekly, Monthly and Annual Editorials, Newsletters

. Attained poster contest 2002 sponsored by United Nations Population Fund (UNPF)
. Perform in Cultural programs
. President of BRAC U Football Club, Vice president of Cricket Club and active Member of BRACU Cultural Club.
. Captain of Summer 06 Football and Cricket Team at BRAC University
. Organizer: Organizing inter semester tournament and intra University tournament.
. Achieved the Best Footballer and the Best Cricketer Award in summer 2006 semester.
Language Proficiency:

Language Reading Writing Speaking

Bangla High High High

English High High High

Personal Details :

Father's Name : Late. Md. Sadequr Rahman

Mother's Name : Lutfun Nahar

Date of Birth : January 31, 1988

Gender : Male

Marital Status : Married

Nationality : Bangladeshi

Religion : Islam

Current Location : Dhaka

Reference (s):

Reference: 01 Reference: 02

Name : R Q M Forkan Bodiur Rahman

Organization : NRB Global Bank National Board of Bangladesh Revenue

Designation : Managing Director Chairman

Address : Gulshan-2

Phone (Off.) : 01713061995 01715243228

Phone (Res.) : 01713061995 01715243228

Mobile : 01715243228

E-Mail :

Relation : Professional Family Friend