Md Saifur Rahman

Present Address:
653/2 Bara Magbazar
Bisdale.

Mail Address: saifur.rahman.hr@gmail.com;

md.saifur@hotmail.com;
md.saifur.hr@gmail.com
Phone: 01711081418

Career Highlights:
14+ years of proven experience in Human Resources Management and Administration
through which want to establish a core competency on total arena of HR and Admin
especially in the largest Telecommunication, IT, Trading and the largest Manufacturing
Group of Companies in Bangladesh.

Career Achievement:

 Able to maintain 10,000+ employees HRIS issues, development planning, KPI, KRA,
payroll and over all supervising 4 different factories from corporate office.
 I have handled 2500+ employees’ HR related issues by my single hand at Flora
Telecom Limited & Flora Systems Limited.
 Prepare total HR manual for Flora Telecom Limited and Flora Systems Limited in
2013.
 Got national award from Prime minister Sheikh Hasina on 2005 for outstanding
result on HSC 5.00 out of 5.00
 Achieved Vice-Chancellors Award from Sir Jamilur Reza Choudhury in
Residential Semester (fall’06), for maintaining highest level discipline, for achieving
the Best Footballer & the best Cricketer award of Summer 06, by keeping requited
CGPA for 100% scholarship.
 Completed BBA on HR & Marketing from BRAC University with 100%
scholarship.
 Arrange several national and international events on IT fair like recently at Chin
Moitri Convention Centre IT Festival.
 Having Professional Skill Development Program (PSDP) certificate from BRAC
University (Spring 2010) with a grade A (87-100 marks)
Co-Curricular Activities:

 Writing Weekly, Monthly and Annual Editorials, Newsletters

 Attained poster contest 2002 sponsored by United Nations Population Fund (UNPF)
 Perform in Cultural programs
 President of BRAC U Football Club, Vice president of Cricket Club and active
Member of BRACU Cultural Club.
 Captain of Summer 06 Football and Cricket Team at BRAC University
 Organizer: Organizing inter semester tournament and intra University tournament.
 Achieved the Best Footballer and the Best Cricketer Award in summer 2006 semester.

Work Experience 6: Currently working as a HR- Business Partner as consultant with CEED
which is the leader of e-Learning of Bangladesh which is the first and only Implicit learning
based Institute in Bangladesh.
1. Responsible for developing and implementing HR strategies and policies which
are responsible for ensuring that the HR policies and procedures are aligned with
the organization's overall goals and objective.
2. Responsible for Recruitment and Talent Acquisition from sourcing candidates to
onboarding new hires who also oversee the development of programs that help
attract, retain, and develop talent within the organization
3. Responsible for maintaining positive employee relations and resolving any
conflicts that may arise. They also ensure that the organization's policies and
procedures comply with relevant laws and regulations.
4. Responsible for developing and implementing performance management systems
that help to evaluate and improve employee performance.
5. Responsible for designing and implementing compensation and benefits programs
that attract and retain employees and are competitive in the market.
6. Responsible for identifying the training and development needs of employees and
developing programs that help employees develop their skills and advance their
careers.
7. Responsible for ensuring that the organization complies with relevant laws and
regulations, such as those related to equal employment opportunity, labor
relations, and employee benefits.
 8. Responsible for ensuring that the organization's workplace is safe and that
employees have access to the resources they need to maintain their health and
well-being.
Work Experience 5: I worked as Deputy Vice President, HR & Admin of Peoples Insurance
Company Limited from 4th February, 2021 to 29th September, 2022, reporting to CEO.

Accountability 1: HR Operation:

1. To assist CEO in the field of Recruitment, Transfer, Promotion etc. for all staffs &
workers.
2. To assist overall activities of the HR department in line with all policies guideline.
3. Responsible to handle employee grievance, compensation, counseling and ensure
employee disciplinary functions.
4. To involve in performance management system of corporate Office and Branches.
5. To maintain and check register separately for leave, new employees, show cause,
warning, resignation and discharge etc.
6. Collecting Manpower requisition and verify it with the existing organogram.
7. To provide documentation and other support to supervisor for recruitment of the
different level of employee.
8. To keep the records of total manpower details throughout the year.
9. Analyzes different jobs and positions in the company.
10. To draft business correspondence letter as required
11. To coordinate and monitor all meeting, seminar and workshops from Corporate Head
Quarter.
12. Maintain liaison with various Govt. authorities.
13. Ensuring that all HR policies and procedures are regularly reviewed and quality
assured
14. To involve in performance management system of corporate Office and Plant site.

Accountability 2: Compliance:

1. To frequent visit the floor to see any indiscipline activity and manner in the floor.
2. To vigilant floor visit to see any irregularities as the basis of CoC in working station.

Accountability 3: Admin Operation:

1. To check & control the daily attendance of Officers, staff & workers and keep record
the list of late attendance & unauthorized absentees for submission to the CEO
 2. To monitor, record and justify attendance of Branches & Corporate Office through
HR software.
3. To ensure and monitor and record all administrative logistics support of the
organization.
4. To ensure health and safety of Peoples Insurance Company Ltd such as cleanliness,
proper medication and fire safety.
5. To ensure proper corporate canteen management.
6. To ensure all logistics support to new employees such as Computer, SIM card, ID
card, Transport allocation and others.
7. To incorporate in legal affairs and public relation, etc.
Work Experience 4: I worked as Manager, HR & Admin of Bashundhara Group from 13 th
August, 2018, reporting to Head of HR till 2020.

Accountability 1: HR Operation:

1. To assist the Head of HR in the field of Recruitment, Transfer, Promotion, etc. for all
staff & workers.
2. Assist HOD to make the Policy according to the guideline of the Managing Director
for the company to establish an HR Management System
3. To assist overall activities of the HR department in line with all policy guidelines.
4. To maintain industrial relations, Labor Management and handle employee grievances,
compensation, counseling and ensure employee disciplinary functions.
5. To involve in the performance management system of the corporate Office and Plant
site.
6. To maintain and check the register separately for leave, new employees, show cause,
warning, resignation, discharge, etc.
7. Collecting Manpower requisition and verifying it with the existing organogram.
8. To provide documentation and other support to the supervisor for recruitment of the
different levels of employees.
9. To keep records of total manpower details throughout the year.
10. Analyzes different jobs and positions in the company.
11. Lead the plant HR & Admin team in delivering standard HR & Admin services
within the framework of corporate policy & procedure.
12. To draft business correspondence letter as required
13. To coordinate and monitor all meetings, seminars, and workshops related to logistics
support at Bashundhara Industrial Head Quarter-2.
14. Maintain liaison with various Govt. authorities.
15. Ensuring that all HR policies and procedures are regularly reviewed and quality
assured
16. Ensure all the plants work as per the instruction of the HOD from the corporate
headquarter
17. To involve in the performance management system of the corporate Office and Plant
site.

Accountability 2: Training & Development:

1. Identifying training and development needs within an organization through job

analysis, appraisal schemes and regular consultation.
2. Prepare a yearly training plan and training schedule.
3. To make all training modules, a feedback evaluation sheet for better effective training.
4. Post-training follow-up and evaluate training and development programs effectiveness
with the view of enhancing training effectiveness.
5. To control the record of all the training programs.
6. To identify training need assessment and take corrective action for the development.

Accountability 3: Compliance:

1. To frequently visit the floor to see any indiscipline activity and manner on the floor.
2. To vigilant floor visits to see any irregularities as the basis of CoC in the working
station.

Accountability 4: Admin Operation:

1. To check & control the daily attendance of Officers, staff & workers and keep record
the list of late attendance & unauthorized absentees for submission to the Head of HR &
Admin department
2. To monitor, record and justify attendance of Plant Site & Corporate Office through
HR today software.
 3. To ensure and monitor and record all administrative logistics support of the
organization.
4. To ensure the health and safety of Bashundhara Head Quarter-2 such as cleanliness,
proper medication, and fire safety.
5. To ensure proper corporate canteen management.
6. To ensure all logistics support to new employees such as Computer, SIM card, ID
card, Transport allocation, and others.
7. To incorporate legal affairs and public relations, etc.
8. To process expatriate employment-related issues like Visa, BIDA Approval, etc.
9. To record and maintain expatriate data of all plants and ensure the health and safety of
expatriates.

Work Experience 3: I worked in Unique Business Systems Ltd as Manager, HR & Admin
(Role of Head of HR) from 10th March 2018 to 1st August 2018 reporting to Managing
Director.

Job Responsibilities:

Accountability 1: HR Related:

1. Look after Recruitment, Transfer, and Promotion etc. of all employees.

2. To assist overall activities of the HR department in line with all policies guideline.
3. Handle employee grievance, compensation, counseling and ensure employee
disciplinary functions.

4. Resolve internal conflicts and develop strong relationships with top Management and
effective communication between Company & employees
5. To maintain and check register separately for leave, new employees, show cause,
warning, resignation and discharge etc.
6. Collecting Manpower requisition and verify it with the existing organogram.
7. To provide documentation and other support to supervisor for recruitment of the
different level of staffs.
8. To keep the records of total manpower details throughout the year.
9. To check & control the daily attendance of and keep record the list of late attendance
& unauthorized absentees for submission to the Management.
 10. Analyzes different jobs and positions in the company.

11. Develop yearly development and performance evaluation program

12. Develop company's service rules, personnel planning. Policies and procedure;

Accountability 2: Organization Development:

1. Identifying training and development needs within an organization through job

analysis, appraisal schemes and regular consultation.
2. To prepare yearly training plan and training schedule.
3. To make all training module, feedback evaluation sheet for better effective training.
4. Post training follow- up and evaluate training and development programs
effectiveness with the view of to enhance training effectiveness.
5. To control record of all the training programs.

Accountability 3: Administration Operation:

1. To take care all security measures, movable properties of the company.

2. Organize administrative activities and work methods to increase productivity

3. In addition to above, perform any other related works as assigned by supervisor or
higher authority time to time.
4. Supervise the daily operation and maintenance of proper housekeeping
5. Organize, check and manage effective use of the office supplies and stationery

6. Vehicle Management, Surveillance and Security.

7. Monitoring all branches inside & outside of Dhaka

Working Experience-2: I worked as “Manager, HR” at “Flora Telecom Limited” from 11th
December, 2010 to 28th February, 2018 reporting to Managing Director (Role of Head of
HR).
Job Responsibilities:
Accountability 1: Organization Development:

1. Ensure the organization has internal process and polices responsible for
organization- wide talent planning, retention and development.
2. Collaboration with different Banks, Telecommunication Companies and other
vendors' teams- to develop and implement HR & Administration policy across all
areas of the organization including improving performance, maximizing attendance,
maximizing employees retention process, and providing effective management of
change.
3. Increase the effectiveness and efficiency of Support Service, through improvements
to each function as well as coordination and communication between support and
business functions that contribute to long-term operational excellence.
4. Support management by providing human resources & administration advice,
counsel and decisions analyzing information and application.
5. Working closely with departments, increasingly in a consultancy role to assisting
line managers to understand and implement different policies & procedures.
Accountability 2: HR Operations:

1. Prepare Annual HR budget.

2. Manpower planning, coordinate and participate in recruitment and selection
process, Orientation etc.
3. Formulation of job description against responsible position
4. Fixation of Compensation Package & benefits of employee as per set criteria
5. Prepares monthly salary sheets and submits to the accounts for processing the
payments
6. Prepares final payment sheet of outgoing employees.
7. Generates HRIS Reports as and when required by the management.
8. Set up the strategy for HR systems for the entire organization, working closely
with other departments.
9. Drive performance feedback culture.
10. . Team management planning and execution
11. Implement cost effective compensation and benefit policies based on market
practice in order to ensure that organization's practice is competitive.
12. Formulation of various HR policies
13. Facilitate in-house, training & Development programs and assist in ensuring
training objectives are in place for all employees.
14. Working closely with departments, increasingly in a consultancy role to assisting
line managers to understand and implement different policies & procedures.
15. BOI & VISA processing related work for the Foreign employees
Accountability 3: Admin Operations:
 1. Responsible for day to day operation and overall management of the functions:
Housekeeping & Cleaning management, Facilities and Support service
management, Inventory control & Asset management, Support Staff Management
and Transport management,
2. Approve the Bills/Vouchers for different expenses.
3. Organize, check and manage effective use of the office supplies and stationery.
4. Ensure security & safety of the office premises in coordination with security
Department.
5. Maintenance of office Environment.
6. Prepare and submit annual budget and establish cost control as per approved
budget.
7. Handle any crisis situation effectively and efficiently.
Accountability 4: Others:

1. Leading, directing and guiding the HR & Admin team to deliver comprehensive
services.
2. Providing professional coaching, team building, leadership development, and
organization development expertise to new, experienced leaders and teams.
3. Liaison with local government offices, law & enforcement authorities, local
community, etc.
Work Experience-1:
 I had worked for Grameen Phone as a “Customer Manager” from Jun 10, 2008 to 31
November 2010.
Job Responsibilities:
[

 Find out the effective way to handle a customer with highest level of satisfaction
 Prepare planning to enhance Value Added Services
 Find out the effective way and to make shure a customer loyal to the company
 Ensure customer overall satisfaction
 Giving one stop solution
 Handling customers’ critical problems
 Enhance customers’ satisfaction through solving the problems effectively and
efficiently
 Monthly Team meeting to find out how to give better service to the customers on time
Special Qualifications:
 Computer Skills: Advance user of Microsoft Windows, MS Word, Excel, Power
Point, SPSS
 Positive thinker and able to think out of the box (Belief: If I think I can, definitely I
can)

Training Summary:

Training
Title Topic Institute Location Year Duration
Organizational Change,
Management Core
Management concept,
Development Resource Dhaka 2016 03 days
Leadership and
. Ltd.
Communication System.
Anti - Policy, Routine & H&M and Gulshan, 2016 03 days
Harassment Procedure, Step Dhaka
& Abuse Communication &
Policy. Implementation &
Feedback & Controlling.
Fire Safety Policy, organization, BUREAU Gulshan, 2016 2 days
Management Routine & Procedures, VERITAS Dhaka
Implementation & ( BV)
Feedback & Controlling
on Fire Management
BLL -2006 Rules & Regulation, Inspector Narayangonj 2016 03 days
(Amendment Disciplinary Action, of Labor
– 2013) Health & Safety, Fire Office.
Training, Compensation
& Others
PSDP Professional Skills BRAC Dhaka 2010 90 days
Development Program University
Customer Handle Different types of Grameen GP House 2008 03 Days
Management Customers Phone
Customers To make a customer as Grameen GP House 2008 02 Days
Loyalty loyal one Phone
Customer Satisfy Customer as per Grameen GP House 2009 07 Days
Satisfaction company’s existing tariff Phone
VAS selling Value Added Service Grameen GP House 2009 03 Days
concept Selling enhance. Phone
Corporate Corporate Culture Grameen GP House 2010 05 Days
Endearment Development Phone

Educational Background:
Master of Professional on Human Resource Management from the University of Dhaka
(Result-Appeared).
Passed BBA from BRAC University with 100% Scholarship with dual Major in HR &
Marketing with a CGPA of 3.20 out of 4.00 (First Class) in 2010.

Personal Information:

Father’s Name: Late. Md. Sadequr Rahman Mother’s Name: Lutfun Nahar
Nationality: Bangladeshi Religion: Islam
Marital Status: Married Date of Birth: 31/01/1988

Professional References:
Mashud Asker Mallick R Q M Forkan
Ex- CEO Managing Director
Bkash NRB Global Bank
Cell: 01711500050 Cell: 01713061995
References of Family Friends
Bodiur Rahman Faruque Ahmed Jewel
Ex- Chairman Head of Technology
National Board of Bangladesh Revenue Access to Information @2i
Cell: 01715243228 Cell: 01911311636

________________
Signature