Environmental Graphics Projects & Process Projects & Process
Environmental Graphics Projects & Process Projects & Process
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ENVIRONMENTAL GRAPHICS: Projects and Process
© 2003 by Wayne Hunt and Harper Design International,
an imprint of HarperCollinsPublishers
Published by:
Harper Design International
an imprint of HarperCollinsPublishers
10 East 53rd Street
New York, NY 10022
ISBN 0-942604-90-3
Library of Congress Catalog Card Number 2002112932
Projects
Wayfinding Projects 9
Placemaking Projects 111
Interpretive Projects 161
Expert Essays
Jack Biesek on Educational Environments 24
Jeffry Corbin on Medical Environments 48
Process
Designing in Human Scale 74
Architectural Scale 80
Three-Dimensional Typography 94
Physical Composition 96
Wayne Hunt
THREE DIMENSIONS 1.10,
Environmental graphic design is different than “regular” graphic design
While environmental graphic design shares many 1 Physicality
principles with its two dimensional sibling, clear differ- EGD exists in real space. It is tangible and touch-
ences separate the two disciplines. Such fundamentals able, not virtual and merely implied. It has thickness
as proportion, contrast, figure/ground relationships, and dimension—a side view. An EGD element can
and basic composition underlie all graphic design. The cast a shadow; one can stand next to it or view it
use of color and application of typography comprise from different angles. EGD designs are fabricated,
fundamental knowledge of all graphics practitioners. not just printed or projected on a screen.
3 Context
The designs and results of EGD have to coexist with
an existing setting or context. Signs are inevitably
next to something else; a landscape background
exists; the sun is shining in a set direction; the archi-
tect has specified certain materials for the building.
While designers of GD may consider such quasi-
contextual factors as demographics and brand
positioning, they don't need to consider the color
of the reader's desk when designing a catalog.
4 complexity
The projects, processes, and elements of EGD can be
very complex. Finished projects are often made up
of hundreds of individually designed but integrated
pieces. One assignment can require knowledge of
multiple materials, difficult fabrication techniques,
and even engineering—all in addition to the con-
ventional skills of the graphic designer. Also, more
than just production or camera-ready art is called
for: detailed fabrication and installation drawings,
bid sets, and technical specifications are needed to
implement the work.
=) Viewed in motion § Teamwork
EGD is frequently viewed, understood, and used A conventional graphic design is often the product
while in motion. The human factors of perception of a single individual; one designer can design a
for drivers and active pedestrians place different logo, brochure, or a package and all that goes
demands on the EGD practitioner. Design solutions with it. EGD, on the other hand, is not only usually
need to be effective from multiple angles and created by a team made up of signage program-
viewed and understood from great distance as mers, designers, and drafting technicians, but it is
well as close up. often co-designed with an architect, landscape
architect, lighting designer, and other specialists
(@ Durability in a multidisciplined process.
Graphics printed on paper not only usually have
time-limited content, but they are prepared on an © Production time
ephemeral medium—paper. EGD, conversely, is Graphic design projects take from a few weeks to a
usually designed and executed to last for years. few months from start to completion. EGD assign-
Durable media, from metals to stone, withstand ments, conversely, can require years to design and
the test of time; Roman inscriptions from 200 B.c. implement. The creative process is often parallel to
are still with us today. architecture in sequence and pace.
GZ
] The environment 1) Part of something bigger SUN Le
SHADED AREA
Light conditions change during the day; moisture, The biggest single difference between these two
salt air, and sunlight have physical effects; colors design fields is that the results of EGD are sel-
look different in the shade than in bright sun. dom ends in themselves. EGD is inevitably part
Environmental graphic design must, in fact, of something larger—a building, an airport, an
engage and react to the environment. entire theme park, or even a city. As complex as
the work is, EGD is but one element in a
designed, coordinated place.
NEW DIRECTIONS
Even though man first decorated caves with colorful event. These were the first sign programs—informal
graphics thousands of years ago, historically speaking systems of diverse sign types unified by common col-
the design discipline of environmental graphics is a ors, typography, materials, and design details. Early
new field—so new that its traditions and standards examples of such coordinated sign programs are the
of practice are only now emerging. Unlike poster seminal designs for the Fashion Island shopping cen-
design or packaging design, each with more than 150 ter in California by design pioneer John Follis, and on
years of refinements and professional development, the East Coast, the exuberant signage designed for
environmental graphics as a definable discipline is corporate buildings by New Yorker Rudy de Harak.
still in its adolescence.
At the same time, without any fanfare, talented
Now, early in the fourth decade of self-recognition, designers working at W.E.D. Enterprises (later known
environmental graphic design is still evolving and as Walt Disney Imagineering) were creating highly
being redefined continually by design practitioners as detailed, beautifully crafted sign “packages” for
they respond to new technologies and changing Disney rides and theme parks. And like the consulting
opportunities in the marketplace. design offices, they developed methods for organiz-
ing many sign types, managing sign wording, an
Architectural signing: The beginning documenting sign locations.
As graphic design gradually separated itself from the
umbrella of the advertising business and became a This early formalization came to be known as archi-
defined field in the middle of the twentieth century, the tectural signing. Soon designers around the U.S.
full-service design firm was born. With offerings such were offering the service or even shaping entire
as visual identity, package design, poster design, corpo- practices around the programming and designing of
rate communications, and book design, a professional signing systems. Major real estate developments,
model emerged, practiced by thousands of large and hospitals, airports, and theme parks made up most
small graphic design firms during the 1950s, 1960s and of the assignments.
early 1970s.
As projects proliferated, design standards and profes-
Among the services provided by graphics firms was sionalism improved, especially when architectural
the infrequent sign design assignment—a logo sign firms began to budget for signing design services just
here, a storefront there; occasionally, a client needed as they did for landscape design. However, the focus
a set of signs for a real estate development or public of the projects and the design solutions was on func-
tion and blending into the architecture. Architects and lead, the image-setter of a built environment. And it
corporations such as ARCO and IBM drove the designs. wasn’t expensive: even complex graphic media cost
The best signing design work reflected the modernist much less than conventional image-oriented architec-
understatement popular throughout the era's contem- tural finishes. The descriptive term “environmental
porary architecture and corporate culture. graphics,” coined years earlier, now made real sense
and gained acceptance by designer and client alike.
Placemaking: The second generation
In the early eighties a parallel but separate trend This designing of the environment, whether large or
evolved: graphics went beyond the display of directions small, retail or civic, was actually placemaking—a
and building identification. Graphic design came to life process heretofore limited to architects and urban
to enhance and even define public spaces in innovative designers. Now graphic designers were at the table,
projects. Colorful signs, festive banners, and thematic participating in the design and definition of public space.
graphics were designed and deployed to create interest,
differentiation, and even entertainment in otherwise Interpretive design: The third aspect
predictable environments. First seen as decorative or Exhibition design is not a new discipline. Museum
artistic directional signage in breakthrough shopping exhibits and international expositions have been an
malls, this image-driven approach quickly evolved into important part of our culture since the nineteenth
arresting floor-to-ceiling and wall-to-wall graphics. century, but exhibit design had traditionally been
Influential designers Deborah Sussman, RTKL’s Ann practiced primarily by formal exhibition design firms.
Dudrow, and Denver’s Communication Arts, working Although graphic design was part of most exhibits,
with progressive retail developers such as the Rouse it played a secondary role.
Company, led the exciting trend.
As placemaking with graphics spread through retail,
Then, in 1984 the diverse and widespread venues of sports, entertainment, and civic environments, the
the Los Angeles Olympics were unified and defined museum world took notice. Museums had begun a
solely with colorful large-scale site graphics, generating struggle to keep visitors coming back, especially
additional momentum for environmental graphics. The young visitors more attracted to active contemporary
potential power for public spaces of all kinds was diversions such as malls and video games. Progressive
revealed. Graphics could now transform existing institutions such as science centers, and new museums
places and define districts and zones within previ- such as the Holocaust Museum offered total-immer-
ously neutral environments. Graphics could be the sion environments where media of all kinds combined
to provide compelling guest experiences. Not the Fission and fusion
least of these environmental media was graphics, The three faces of environmental graphic design—
fresh from success in energizing retail and sports wayfinding, placemaking, and_interpretive design—now
venues. Graphic designers had moved up the exhibit make up the splitpersonality of this eclectic field.
design food chain, taking a lead role in designing Thirty-plus years of professional practice, innovation,
interpretive environments. and opportunity have resulted in a kind of professional
fission, the splitting of a discipline into new forms.
Now known as interpretive design, this rediscovered Now, to use another physics term, a sort of fusion is
exhibit design discipline began to appear on the occurring. But this reuniting of design disciplines is not
services rosters of environmental graphics firms. More driven as much by the designers as by ever more com-
young designers found total environment design to plex and interesting projects and their demanding
be interesting; their passion for intelligent and creative clients. Formerly distinct building types with definable
typography could be expressed in large doses in purposes and users are beginning to overlap in pro-
learning places. gramming and function: shopping centers look more
like theme parks, hospitals have themes, and airports
Another trend in the museum business also piqued are acting like shopping centers.
the interest of designers: the need to offer temporary
exhibits created with funding shared by multiple insti- What's next? No one knows; however, environmental
tutions. These movable displays are, by definition, graphics will certainly become even more interesting
lightweight and more dependent on engaging graph- and relevant to the built environment.
ics than more permanent exhibits. Entertainment
design firms—creative powerhouses that previously
concentrated on theme park and attraction design—
also joined forces with museums. They had a high
respect for the impact graphic design can have in
environment design and often brought with them
their preferred graphics consultants.
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Environmental Graphic Design
evolution of a design discipline
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Design strategy and
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public information, and display advertising play critical also important, especially in a major new air termi-
roles and need careful interaction with graphics. In nal. The architect was concerned that the many signs
addition, Federal Aviation Administration requirements needed for successful wayfinding might diminish the
and the often conflicting needs of airline tenants add grand and dramatic building design—many airports
even more complexity to the design process. have become cluttered with mismatched signs.
SATELLITE D PROJECT
Early sketches of the retail/gaming
area, McCarran Air Strip.
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machine areas, calling for large marquee-like logo
“ signs; each tenant was required to erect a unique
identity sign perpendicular to its storefront. The large
illuminated blade signs that resulted define the food
areas as special spaces and create a colorful counter-
point to the more disciplined wayfinding signs.
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PROJECT OVERVIEW
Integrated signage and graphics program
for the new fifty-two gate terminal.
PROJECT FACTS
Client:
McCarran International Airport
Architect:
Tate Snyder Kimsey
Graphic Design Team:
Hunt Design:
Christina Allen, Wayne Hunt,
Dinnis Lee, Sharrie Lee, John Temple
Sign Company:
AHR Ampersand
Schedule:
Three years
Formed in neon, a real Photography:
Las Vegas-style sign Jim Simmons (Del Zoppo Simmons)
UNIQUE ASPECTS
The program features two personalities:
first, a function-driven wayfinding system
well matched to the modernist architec-
ture, and second, colorful “Las Vegas”
graphics elements that establish a strong
sense of place.
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But as in countless other cities with similar decaying
downtowns, city government, downtown businesses,
and the citizens of Wichita came to the rescue. A new
riverfront was planned and built, new development
occurred, and the city began to rediscover downtown.
Major streets were improved, landscaping was
upgraded, and with a surprising commitment to the
arts, the downtown emerged as a center for public
art. All that was missing was a way to help visitors
(and locals) find their way around and discover the
dozens of interesting downtown destinations.
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session with the committee to help further assess the
issues and define the goals of the proposed program.
This meeting not only helped to identify more than
fifty deserving downtown destinations, but it also
clearly showed the need to identify and present four
distinct downtown districts. This multidistrict approach
guided the entire process from beginning to end and
led the design team to create a set of distinctive dis-
trict icons and a color-coding system for the signs.
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These signs are very colorful and really
stand out from the landscape.
Museums _
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UNIQUE ASPECTS
Dramatic color and strong signage
presence were desired from the city
from the very beginning of the project.
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In this modern world, colleges and universities might University campuses are by nature vast and complex
do well to rethink how they present themselves to environments with an assortment of roads, parking
their students, visitors, and the outside world. Too lots, footpaths, and buildings. These structures and
often campuses are layered with signs and graphics, open spaces typically develop-over many decades.
yet it still can be difficult to find one’s destination. Finding a destination in this kind of environment can
Campuses that want to improve their stature and often be a daunting challenge, especially if you are a
their curbside appeal should consider improved first-time visitor. A smart signage system on a uni-
wayfinding and signage as a means to revitalize versity campus provides a gracious and seamless
campus environments and create positive first welcome experience as you transition from driving
impressions. Successful campuses understand that or public transportation to parking, to walking, and
they need to be engaging, friendly, and accessible. ultimately to arriving at your destination.
The campus of the future will embrace signage as a
communications and information delivery system, as Working with campus stakeholders is also an integral
well as an architectural building block that enhances part of the equation. In a unique environment such as
the environment, provides guidance, and contributes a university, it is important to understand the approval
to a sense of place. process. You'll want to know who will be reviewing
your ideas and how decisions will be made. Planning
Thomas A. Gaines, in The Campus as a Work of Art, presentations that will connect with twenty people is
said, “Education is an endeavor that is most sensitive quite different than meeting one-on-one with the
to ambience; students respond all their lives to mem- campus architect. In an academic environment, consen-
ories of the place that nourished their intellectual sus-building usually is essential and may require an
growth.” A leading authority on campus settings, Mr. ongoing, thoughtful approach, with the stakeholders
Gaines has studied many campus environments, and participating or observing the process.
his assertion succinctly summarizes the feelings of
students. Successful campuses that use signage as an When possible, work directly with the people who have
information tool will efficiently connect their visitors a vested interest in the campus and ask questions of
with arterial roads that lead to the campus, identify people who will actually be using the system, including
convenient parking, and provide easy-to-understand those responsible for campus upkeep. Working through
information throughout the entire facility. These other professionals—such as a consulting architect or
schools understand that seamless wayfinding pro- engineering firm—may limit your ability to connect
vides an experience for the first-time visitor which is with actual decision makers and may complicate the
compellingly simple. In fact, when signage is done communications process. Unless the project architect is
well it is nearly invisible—it recedes nicely into the willing to fully integrate a comprehensive sign program
background. It is only when signage is badly done into the project, it is usually better to work directly
that it sticks out like a sore thumb. This creates an with the campus as your client.
irony for designers: when we do a good job nobody
notices, but when signs are poorly placed or worded Signage offers an opportunity to provide two powerful
The campus map expressed improperly, many people notice (and complain). communication tools: information that helps orient
in porcelain enamel on steel. people to the environment, and graphic design that
enhances the environment by providing attractive and
trustworthy messaging. Wayfinding and signage can
Xerox Copies
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Reading Rotunda
Orientation Room
Terrace Room
Computer
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Twenty years ago, conservative theorists James Wilson The “Good Sign Theory,” as put forward by Biesek FIRST FLOOR,
Periodicals
and George Kelling published an article in the Atlantic Design, is the opposite of the broken window theory. Microforms
Monthly introducing a new crime-fighting premise When signage is well thought-out and carefully Typing Room
known as the “broken window theory.” The theory planned, it not only communicates on many levels,
states, “If the first broken window in a building is not but it also perpetuates interest in adding only well-
repaired, then people who like breaking windows will designed signs. As landscape elements, as decorative
assume that no one cares about the building and more components that enhance architecture, and as graphic
windows will be broken. Soon the building will have no design statements, signs are powerful tools that add
windows.” The theory demonstrates that vandalism is a value to the campus. Positive impressions of a cam-
result of lack of upkeep as well as lax police efforts, pus come to life with good signs. A feeling develops
and that stricter law enforcement and good house- that suggests that behind these good graphics are
keeping promote safer communities. thoughtful people creating order and overseeing the
well-being of a valued place.
Apply this concept to college campuses and you trigger
a topic that few campus officials want to discuss— Controlling the environment with signage is not
controlling and managing campus signage. Like a rocket science. It requires some systematic thinking
headache you just don’t want to admit you have, and an effort to make order out of chaos. The goal is
signage has a blight factor that is similar to the broken fairly simple: to provide just enough accurate infor-
windows muddle. Hastily prepared signboards and mation to welcome a first-time visitor with dignity,
quick-printed paper signs with out-of-date messages, grace, and style. Don’t overdo it, use restraint when
attached randomly to walls and windows, represent necessary, keep it simple and clean. Using the theory,
26
the “broken window theory of wayfinding”; they are simple diligence—removing obsolete and temporary
evidence that the environmental communication sys- signs—is a simple way of improving a campus which
tem has broken down and needs repair. As a result of can be accomplished in a matter of days. Leaving old
lax policing efforts, this ubiquitous degradation of the signs in place long after they are needed implies a
environment is a problem that many campuses face lack of care by those who run the institution. Good
today. Not all are out of control, but the majority of signs with thoughtful messaging, strategically placed
school environments are certainly showing the strain. and scaled for legibility and easy comprehension, are Signage design complements
Fortunately, there is hope for campuses seeking to not only the hallmarks of wayfinding and of a profes- elegant architecture.
clean up their act: the remedy is diligence. sionally developed architectural signage system, but
also of an enlightened administration. Parking bollard features
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Sketches for decorative Today, with more than twenty major projects com-
concrete details. pleted, we've created a sophisticated look for campus
signage and in the process established master plan
guidelines for nearly every aspect of campus wayfind-
ing, including vehicular, parking, pedestrian, shuttle
system, architectural signage, and donor recognition.
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EXPERT
DOHENY MEMORIAL DELIVERY
LIBRARY HOURS ENTRANCE
M-Th 7:30am - 9:00pm.
Fri 7:30am - 4:45pm i M-Th 0:00am - 0:00pm
Sat 9:00am - 1:00pm. i Fri 0:00am - 0:00pm
Sun Closed Sat 0:00am - 0:00pm
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ZION NATIONAL PARK
In collaboration with the National Park Service, Biesek
Design creates signage master plans that include a
broad range of planning, design,.and coordination.
Our projects have included the Franklin Delano
Roosevelt Memorial in Washington, D.C.; Carlsbad
Caverns; Lake Mead; and Zion National Park, our
largest project to date. As Zion entered the twenty-
first century, vehicular traffic was shifted to a tram
and shuttle system to accommodate the 2,500,000
yearly visitors. Biesek Design provided services for a
wide range of transportation signage, wayfinding
graphics, park directories, trailhead maps, and site-
specific interpretive panels. The work included road-
way signing, shuttle and tram information graphics,
vehicular parking control, a sign system for the Zion
Visitor Center, as well as maps and graphics through-
out the park. Starting in the town of Springdale, Utah,
the sign system leads guests to the park entrance, to
the shuttle station, and throughout Zion National Park.
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Wayfinding for the world’s largest casino
When the mammoth MGM Grand opened in the changes came, finally, all new wayfinding. Hunt
early 1990s, it also opened to mammoth wayfinding Design won the project in a competitive proposal
problems. Few customers at the elegant casino resort process, and the biggest assignment in the firm’s
could find their way around the 300,000-square-foot history began.
public spaces or the 100-acre site. Featuring more
than five thousand hotel rooms, the biggest gaming Interior wayfinding at the resort
areas anywhere, fourteen restaurants, two shopping Tackling the casino first, Hunt's team learned that
malls, assorted other stores, and ancillary rooms, the there were more than forty named destinations to be
sprawling facility seemed to defy understanding. To organized and displayed on directional signs—more
help blunt the criticism of lost guests, soon all visitors than triple that of a typical major hotel. And in a
entering the main lobby were automatically handed facility this large, there was a desire from each area
maps of the property by casino staff. manager to display as many destinations as possible
on each sign; stimulating foot traffic to the far
Fast-forward five years: a massive facility improve- reaches of the property was important. On peak
ment and expansion program was underway, which Saturdays, pedestrian traffic crossing the bridge
included a new conference center, themed shopping between the neighboring New York New York casino
areas, a five-pool swimming complex, a state-of-the- and MGM was said to total 50,000 visitors! The
art salon and spa, and a doubling of the already MGM Grand needed an effective and comprehensive
expansive parking garage. With these fundamental approach to message-organizing and sign design.
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A quick survey of other Las Vegas hotels showed that The floor plan was organized into major pathways or
current industry wayfinding practice was not based on streets, and large directional signs were placed along
function, but instead on projecting an image—usually the way and at each intersection. The designers set a
an image expressed in polished brass and decorative practical display limit of twelve destinations per sign;
typography. Typical casino signage was designed and only in this way could the messages be large enough
fabricated by local sign companies without the benefit to be effective. With the client's request to “serve” all
of a strategic wayfinding plan. What the MGM Grand destinations, negotiation was required to select the
situation demanded was an entirely different way of twelve choices to be listed on each sign. Even more
implementing directional signage. study and negotiation followed in order to shorten
destination names to twelve letters to fit the text on
The solution posed by the designers acknowledged the sign layouts. For example, “MGM Grand Garden
that, from a circulation and wayfinding perspective, Arena” was shortened to “Grand Arena” for display.
the MGM Grand was as much like a hospital or an
airport as it was a resort. An organized review of the The designers developed large, simple layouts for maxi-
many destinations and pathways, accompanied by mum visibility and understanding but contained them
intensive interviews with staff from all departments, in a system of decorative Art Deco frames in keeping
showed that continuous, twenty-four-hour-a-day with the hotel’s architectural theme. The sign faces are
multiple destination circulation was the norm. Not straightforward three-column designs with bold arrows
surprisingly, some of the best information about con- in round brass frames. Most signs are double-sided and
fused guests and their needs came from security mounted directly above the path of travel.
staff and cocktail waitresses.
eR DROS
Exterior wayfinding on the immense site
With thousands of vehicles entering the MGM Grand
site each day, improving vehicular wayfinding was
critical. Awkward access from two arterial streets
culminating in a complicated six-lane porte cochere
made for daunting decisions and difficult turns by
arriving drivers. The existing signs were too small,
and too decorative, to be effective. Final designs deliver bold messages
on sign cabinets decorated with a
digital vinyl pattern.
The designers again turned to a function-driven
solution, creating a system of large sign elements
displaying simple, clear messages. Discipline was
required to keep the wording clear and to a minimum.
The sign bases and supports bring in the property's ye wae He
wr ORY
Art Deco theme, and in a gesture toward decoration, iron Hy
1
WHO
fi
1m
the sign faces of the internally lit signs are covered with int
_ MGM Grand
Hotel Entrance
Conference Center
Parking —
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sign panel
LOCATION ELEVATION
3/16" = 1-0" The huge parking structure has
its own version of Art Deco;
again, function was paramount.
2 a3. . -
T T T T Elevator Escalator
l j Aisles F-J Aisles A-E
ii; Elevators is. Elevators 3: Elevators i: Elevators | Please Take Elevator to Level 1 | |
| | | | 1 For Conference Center |
| | | Neseee
| re ee oo & Elevators & |
Escalators
Colors -Level Designation >a image, S| (SE r
] Colors - Level 3
|7 . Yt= 10"
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S
PROJECT
® MGM Grand Conference wy
_4 Hotel/Casino Center Ms
MGM Hotel/Casi
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DESIGN
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LOCATION ELEVATION
1/4" = 1-0" © LOCATION ELEVATION
1/4"= 1-0"
oesion ANALYSIS
Double column base provides style and a \
Las Vegas touch (as well as a small footprint).
MGM Grand
son
present visual continuity.
——— Conference Center
TAA) _ Photography:
Toca ea a Jim Simmons (Del Zoppo Simmons)
= UNIQUE ASPECTS
wy (/) te iv | Highly complex environment with multi-
ple, often conflicting wayfinding needs.
MGM GRAND
CAST MEMBERS FA
ONLY
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PR
MARKET STREET insicvoos
Graphics for a prototype streetscape
Covering only two blocks, this modest wayfinding/ The designs required extensive public review, a process
identity program was created as a demonstration that does not always go smoothly. Here, consideration
project for the city of Inglewood, a moderate-to- of the design proposals continued to get tangled up in
low-income Southern California city completely sur- the often heated discussion of other, non-design issues.
rounded by Los Angeles sprawl. To help the aging This is not an unusual problem: the public, brought
downtown, no longer thought of as a shopping or together to discuss one issue, often uses the forum to
pedestrian destination, the city initiated a sample address other topics.
streetscape improvement effort of landscape, light-
ing, and facade upgrades. To help communicate and Eventually the city settled on a traditional, “Victorian”
reinforce the changes, an identity program for the graphics concept based on a symmetrical abstract leaf
downtown was added to the design scope. pattern. From among several more colorful options pre-
sented, a blue and light gray palette was selected—the
Hunt Design, working as part of a multidisciplinary city has a tradition of blue signage. The signs were
team, developed alternative design approaches for then detailed by the designers and expressed in a bid
a set of basic signage elements, including off-site package for implementation.
directional signs, gateway pylons, and thematic ban-
ners. Because integration with the other streetscape
improvements was important, several design con-
cepts were developed and presented.
Vad
ics efor.
©
PUBLIC PARKING
ENTRANCE
2 HOUR FREE PARKING
Once the sign types were selected, the
designers developed three design direc-
tions for review.
$S$
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Client:
; ani | City of Inglewood
aia te Rat 2 pO a wu hl, & or Ge Graphic Design Team:
ihe { 1 \ 5 ARES: A \ > ss ie | Hunt Design:
ae Ga ek foes ee Al } Sl : Sagas hits I comma! <a Jennifer Bressler, Dinnis Lee,
ee | Sharrie Lee
WIDTH VARIES »FARALLEL PARKING BEYORO ' 13'-0" sO & FA : Sign Company:
Bravo Sign & Design
Schedule:
Six months
FA
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Pi
ers
Lk
EDICAL ENVIRONMENTS _ ° .
One of the guiding principles of wayfinding theory is Good wayfinding is intuitive, but not all medical
that wayfinding programs should be designed for the environments are as intuitively designed as they
first-time visitor. Among the many types of public might be. Given the choice~people will naturally
facilities and environments, medical facilities probably turn right insteadof left. Many hospitals, however,
have the highest number of first-time visitors. And not require a series of left turns as drivers drop patients
only are a high percentage of users making their first off at building entrances in order to let the patient
visit, they are often doing so while dealing with exit on the building side of the driveway. Signage,
stressful medical situations. It is imperative to orient therefore, has to compensate for the anti-intuitive
visitors properly and to make them as self-sufficient circulation pattern that results. Further examples of
as possible in finding their way—to do so supports anti-intuitive situations are: multiple or hard-to-find
their personal dignity and gives them added feelings public entrances; arbitrary floor-level designations;
of comfort and security, to say nothing of reducing highly technical terminology; elevators that are
time lost as staff members help confused visitors. unnecessarily hidden; and the illogical relationship
of related services.
=
By using similar colors for vehicular directional
signs and hospital entrances, the designers pro-
wa
vided wayfinding that leads the way. Canopy
wa identifiers also provide quick identification for
emergency entrances and other top destinations.
vr)
intuitive
The primary purpose of this site-identification
sign is to identify the hospital from the nearby
elevated freeway. The sign also reinforces the
Clarian Health brand.
ERP
Eat
Wayfinding programs should be design ed for the first-time visitor. a
Wayfinding elements should be comfortably inte- Wayfinding programs benefit from functional redun-
grated with the environment, yet they must be dancy. Different people use different parts of wayfind-
designed consistently to increase their “anticipatory ing programs more effectively. The same information
value.” Just as people anticipate the message on should be presented in various formats: maps, words
large green-and-white signs along interstate high- Jeffry Corbin established Corbin Design
and arrows, and landmarks. Signage should show a
ways, they should be able to anticipate the next sign person where they are, as well as where they want to in Traverse City, Michigan, in 1976.
along the way in a hospital. Institutions should resist go. Certain destinations benefit from redundant termi- Under Jeff's leadership, the firm now
the desire to customize the signage design for various nology (radiology/X-ray; patient cluster names together known simply as Corbin has grown to
centers or parts of the facility (such as the Women’s with room number ranges, etc.). become a national leader in the field of
Center or Oncology Suites): while variations on the
wayfinding and environmental graphic
overall theme are certainly permissible, sudden
changes in color, scale, or logic defeat the purpose design, having designed wayfinding
4
of a comprehensive wayfinding program. programs for more than fifty major
Cafeteria '@
Chapel | medical centers nationwide.
Main X-Ray
Nuclear Medicine
ea
full-service architectural/engineering
firm in Houston, Texas. He holds
- Professional Avenue bachelor of arts and bachelor of
architecture degrees from Rice
University, Houston, where he won
Upon entering the hospital at any public the William Ward Watkin Traveling
point of entry, a main directory is available,
Fellowship in 1967, using it to tour
defining the universe of information. The
directory’s map diagram illustrates the main | e 8 Europe to study architectural and
public corridors, much as a road map illus- design history.
trates the main highways. Public elevators
and entrance locations are also highlighted. Y
A
S
E
Jeff is a founder and past president
of the Society for Environmental
On the main floor of the hospital, corridor
maps function much like rapid-transit Graphic Design. He has also served
maps, illustrating the destinations along as president of the Association of
the corridor, or “street,” in the order in
which they occur. Professional Design Firms, an organi-
zation dedicated to improving the
performance of design firms.
Poe
PE
RT
i naturally turn right instead of left.
Wayfinding information should be readily adaptable
to various media. The information created for the
wayfinding program can have great application to
the facility's Web site, its patient-referral materials,
and internal patient passports. It is important to the
success of the entire program that terminology and
graphic depictions of the facility be consistent across
=> Visitor Parking 1 the range of these elements.
€ Visitor Parking 2 an wares >
=< pdohessonal Cus. An effective wayfinding process will: orient the visitor
POMSSIONANS AES« to the environment; define the destinations in the
space; route the individual properly; periodically recon-
firm their route; and finally, celebrate their arrival!
Clarian Health
tions in th
selected
| the inco West
Elevators
Methodist Tower
FIRST FLO OR Capitol Avenue
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2 r a Information
North Centers
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Heath Building
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MAIN ELEVATORS
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My POINT OF CONTROL
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es * informa s Admissions = neem :
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Cancer
Clinic Clinical Labs
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University of Wisconsin
Medical Center
S
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Cathedral
Our Lady o
Downtown Los Angeles WALKS -
the Angels
Ah mansoy.
heater (@)
HOPE
ST.
SOUTH PARK
12TH ST.
FASHION DISTRICT HISTORIC CENTER BUNKER HILL
AN) Flower District AN) Grand Central Market AN) Angel's Flight Railway
AN) Fire Station A) Biddy Mason Park AN) Angel's Knoll Park
€) Historic Broadway
Theater District
eae te
UlSLIEICLS
FASHION DISTRICT
ar Bunker
ay Historic C2 Hill
Center
W
=> Fashion
District
Preliminary design studies start to
organize the districts and their more
than two hundred destinations.
‘Historic
Center Historie Sale,
Or coatse Np
€ South
Park
S
PR
The designers and the Confederation saw the opportu- evolved into a more straightforward visual vocabu-
nity to feature the icons, and in fact, build the entire lary with the district icons playing the lead role. Each
sign program around them. vehicular sign features an icon header element dis-
playing the district name, as well as a sign with a
To bring order to the more than two hundred desti- neutral green background. Each pedestrian sign is
nations listed by the Confederation’s district members, the color of its respective district and presents the
the sign plan was organized into three groups: vehic- icon as a “ghost” image under the message typogra-
ular directional signs, pedestrian directional signs, phy. The result is a highly systematic, logical system
and map displays. These three elements formed a with function and communication as priorities.
hierarchy that allowed the many destinations to be
prioritized and “assigned” to certain sign types based The Confederation’s commitment to include pedestrian
on criteria such as size, attendance, and “findability.” mapping in the system led to an innovative approach
For example, the vehicle signs present district names to map design. Unlike maps that show the entire
and large destinations such as the popular Staples downtown, these maps display nine-square-block
Center. While pedestrian elements display on any one areas. As a pedestrian moves through the area, the
sign important destinations one can reasonably walk map “window” changes with each map encountered,
to, small-scale pedestrian maps address the more keeping the walker roughly on center in the map seg-
minor destinations. ment. A small key map shows one’s relative location
to all of Downtown.
The design phase brought additional challenges.
Initial ideas for substantial color and visual vitality The original plan included a program of banners
06
quickly led to approval problems from the city’s to support the district identities, but some districts later
Department of Transportation, which wanted a more chose to create banners independent of the system.
“traffic standard” approach. The design process
SCE
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PROJECT
wa
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HisTORIC DOWNTOWN
Se Historic ci
¢ Toy District
_ Downtown
$
‘a Historic DowNTOWN
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Market
i
ay
4 Bunker Sewetay Disteict
Hill
q
ti
V20 Freestanding V30 Vehicular Directional V 40 Parking Directional 1D10 bistrict Icon as part of
Vehicular Directional parking operator sign
JEWELRY DisTRICT
Angers Flight Railway
© Angel's Knoll Park
© Ca Plaza Water Court
QMOca
Qlbrary Tower
€ Metro Roll (Ai)
ID2O District Icon 1D40 istrict Banner Identification P20 Pedestrian Directional with Metro P4O Pedestrian Map
(a) @
sient fay DTREE SP mii] Eve
F
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real @ a “tn fr
‘il
GUEROA CORRIDOR
RICT
corbin
pisteieT FANEL
—-
Cry?
approach,
C
S
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esign ANALYSIS
Pedestrian signs pick up district icon color.
BUNKER HILL
HISTORIC DOWNTOWN
A Little Tokyo
g HISTORIC
WY Downtown
Qhistoric Broadway
© Spring St Historical
4 Civic Center @
a
. oF me
es
i
5
32 oie
eae PROJECT OVERVIEW
Vehicular and pedestrian wayfinding
program for downtown Los Angeles.
PROJECT FACTS
Client:
Confederation of Downtown Associations
Graphic Design Team:
Corbin:
Jeff Corbin, Jim Harper,
Matt McCormick
Hunt Design:
Christina Allen, Wayne Hunt,
In Sung Kim, Dinnis Lee,
Perry Shimoji, John Temple
Consultant:
Urban Place Consulting Group
Map Source:
_ait> Cartifact
Fashion District:
a Schedule:
SE contemporary Two years (design only)
UNIQUE ASPECTS
Multiple approval agencies, challenging
field conditions, diverse client group.
|an
OMG
wnaro,
a
Tes iSeal
yuan is
FA
District Plan
LA Walks SUPER and MAJOR
vartows
LekArges - DESTINATIONS
PR
An old downtown gets a colorful face-lift
Oxnard, California, a thriving city with more than To complement the renewed streets and buildings,
182,000 residents, is often overshadowed by its well- and to let people know that downtown Oxnard was
known coastal neighbors, Ventura and Santa Barbara. back, new signage was needed. The city formed a
While Oxnard has an active marina and some of the wayfinding committee of local businesspeople, arts
area's best beaches, it is best known to Southern groups, and preservation leaders, all managed by city
California visitors as an agricultural center. Seen from staff. Hunt Design was selected to design and exe-
the busy 101 Freeway, Oxnard is a patchwork of green cute a downtown identity and wayfinding program.
fields, windrows of trees, and unsightly highway sprawl. The committee met regularly as the creative team
helped identify significant downtown destinations
What the passerby cannot see is a charming, once and began to organize a system of sign types to
vibrant downtown. As the former center of commu- meet the needs of drivers and pedestrians.
nity and commerce, this twenty-four-block area of
primarily one-story retail buildings survived the bull- Agreement on which destinations to feature in which
dozer and retained its pedestrian scale and urban sign locations and preferred wording came easy; how
qualities. Though rundown and with many empty the signs should look proved more controversial. The
storefronts, the district was primed for a comeback. design team presented a range of visual solutions,
As in many other California cities, Oxnard’s city leaders from sophisticated retail mall styling to rough-edged
came to appreciate the downtown area as a valuable Western themes. After much discussion, a contempo-
civic asset with substantial civic and commercial rary abstraction of converging rows of farmland was
potential. A streetscape enhancement program was selected for further development. These agricultural
initiated with new landscaping, historic lighting, and lines could also be interpreted as sun rays or seen
freshened storefronts. merely as a design motif.
| = DOWNTOWN]
OXNARD
Se ee
Ne HAND
- uae
PURE TATION
BANNERS IA
AtrRicu lta. THEME:
ZAAAd Or CeOPS —
: aqg| e
BUG. BEIT
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PR
HeUSNile
DESIGN NoTEs
ASSOCIATES GENERAL ASSOCIATES
1. Pay speci mention woal Welds ae 10 be inpereapeabie a5 North Mentor Ave
as North Mentor Ave ithefished wo. S sfcatons | O1A2 Pasadena, CA
Pasadena, CA 91106-1709
91106-1709 ARTWORK
626 799-7847
26 795-3549(ax 626 799-2549 fax
reine Praieet
Oxnard Downtown Onnand Downtown
Wayfinding Wayfinding
1014
Pca
Seat Tie
Dotail Location Views Sign Typo 1 (6)
Elevavon
tayout
HUNT
DESIGN NOTES
ASSOCIATES GENERAL ASSOCIATES
|) Pay speci atentn tollwelds. Weld ee tobeInperceptatia as North Mentor Ave
25 North Mentor Ave nthe frshed wx Seo Spacifeatons 1 07,A2
Pasadena, CA Pasadena, CA
91106-1709 2 Artach pana so hat theyare plu, 91106-1709
636-793-7847 41 Provide footing detail fr al naw pot conditions. 626 795-7847
626 795-3549fa 626 799-3549 fax
hte showing layout In Hstrato 7.0
by HOA Proleet
Oxnard Downtown
Wayfinding
Boi Te
Sign Type 6 &7 10-0 Sign Type 2(0)
(Locations and quantities
to bo determined by the Elevation
City of Oxnard) Layout
Elevations 41/2 drow
Layouts
D Dies}
= 60
i 2028 See photos for exact locations
mm 00
ASSOCIATES ASSOCIATES
a5 North Mentor Ave as North Meator Ave
Pasadena, CA Pasadena, CA
1186179
Siva
City of Oxnard ty of Oxnaet
Note:Existingpoles
maybe
PROJsE&E
CTS
SUMMER
SPRING
WINTER
48 @ s$l1l9a93af ete |
These converging lines represent
A Oxnard's agricultural past and underlie
all of the sign types in the program.
Curved shape adds further distinction
from typi
|ETT Ml galt,
PROJECTS
Colorful downtown
decorative square-tube
} structures
greet downtown visitors.
8&RD STREET ©
\ PROJECT OVERVIEW
\ A downtown identity and wayfinding
When it was time to select the color scheme for the \ program of directional signs, street-name
sign elements, controversy again reigned. Hunt signs, and three sets of seasonal banners.
Double Faced Sign
Design's team demonstrated numerous color combi-
1/8" Flat Cut out Metal
nations without consensus. Some committee members 1"=1'0" Porcelain Enamel Graphics PROJECT FACTS
wanted a simple conservative approach, others a Double Faced Sign Background Client:
bold, colorful look consistent with Oxnard’s Hispanic 1/8" Flat Cut out Metal Vinyl applied Lettering City of Oxnard, California
Porcelain Enamel Graphics Graphic Design Team:
culture. In a climactic meeting, one of the group's Background
Hunt Design:
more outspoken members referred everyone's atten-
Jennifer Bressler, Wayne Hunt,
tion to a bright shawl worn by another member. Dinnis Lee, Perry Shimoji
There, displayed in one garment, was a beautiful Sign Company:
palette of strong and appropriate colors. Zumar Industries
SRD STREET Schedule:
Attached with
The designs, organized into downtown signs and off- U Bracket and Strap Eighteen months
site sign groups, were then developed into detailed
MATERIALS & TECHNIQUES
construction drawings and advertised for public bid
Aluminum panels with retro-reflective
to qualified sign companies. A unique design for the vinyl film and translucent ink graphics;
downtown street-name signs added another dimen- screened-fabric banners.
sion to the scope. Hunt's team helped oversee the
fabrication and installation of the program.
Ss
FA
PR
CT
ne Visual guidelines for a famous zoo
The venerable eighty-acre Los Angeles Zoo was well The first step was a format evaluation of existing
underway with the implementation of an ambitious conditions. The design team photographed hundreds
master plan—two of ten major new exhibits were of signs, interviewed Zoo staff, and spoke to dozens
open and three more were in final planning stages. At of visitors. They observed key parts of the zoo at vari-
this critical point it became apparent that in addition ous times of day and night and on busy and light
to the dramatic new attractions, improvements to the attendance days. They noted the behavior of families,
z00's infrastructure were needed as well. Landscaping, couples, and school groups. The result was a thirty-page
lighting, and of course, signage deserved consideration critique with chapters on each category of zoo sign-
if the master plan was to be fully appreciated and age, including wayfinding, operations, food and retail,
enjoyed by the public. parking, and donor recognition. Recommendations for
improvements to each area were presented.
Like many zoos, the Los Angeles Zoo had spent little
on major improvements to signage. The Zoo's own The report noted that even though there were more
graphics department focused primarily on replication than forty map directories on the property, visitors
and maintenance of existing designs and themes. Just could not stay oriented. The Zoo's many curving walk-
keeping up with basic animal identification and event ways and paths combine with hilly terrain to make
graphics consumed their resources. During recent wayfinding difficult. The designers convinced the Zoo
years, signage of many kinds proliferated in all of the that a new approach to direction-giving was needed.
Zoo's public areas and became a substantial distrac- And because visitor orientation is fundamental to
tion for visitors. Especially problematic were two wayfinding, the team began to explore ways to help
important categories of signs: wayfinding and donor visitors “know where they are” at all times. They
recognition. Visitors seemed to be continually lost in needed a way to break the Zoo into smaller, more
spite of more than one hundred directional signs and understandable pieces, as is done in theme parks.
C onservation map kiosks, and the large quantity of mismatched
donor signs cluttered many exhibits.
Los Angeles
eee eee
a
The
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IDs egcameraWnrcn upc
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eee esas ri The evaluation showed that there were
opportunities for improvement in every tas
sign category. Broad recommendations
| were included in the report. —_
eS
a
Legend and directory
) map
The complex facility did not neatly subdivide into quad- The final signage master plan features a new site gate-
rants or cardinal direction groupings (north, south, way sign, new alpha-pictorial parking signs, a botanical
etc.), nor did it offer opportunities for geographic background theme for the many operational signs, and
organizing (Africa, Asia, etc.). After considering several guidelines for the design by others of retail and food
approaches, the designers hit upon the idea to create operation graphics. Designs for off-site directional signs
perceivable subareas by simply color-naming five of to the zoo were developed.
the primary trails and to build the entire wayfinding
Early attempts to find a wayfinding
system around a visual and verbal design of colors: Donor signage was reorganized to recognize benefac-
organizing principle for the zoo
included a concept based on Blue Avenue, Red Road, etc. This back-to-basics tors in two major categories, the capital campaign
compass directions. approach made the handsome but heretofore confus- and the general fund. And except for major donors to
ing zoo map suddenly functional. Directional signs master plan exhibits, all recognition displays will be
Working over the existing map, also fell into place with logical, color-based designs. incorporated into the new public entrance.
the designers created a system of ;
i
color-based trail names: Green j
i}
Street, Blue Avenue, Red Road, etc.
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Information is replace illustrations on the new ID lisplays
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PROJECT OVERVIEW
A comprehensive long-term plan for
signage and graphics of all types.
PROJECT FACTS
Client:
Los Angeles Zoo
Graphic Design Team:
“06 WE
Hunt Design:
€ Mainstreet Christina Allen, Jennifer Bressler,
ae nos
Wayne Hunt, Dinnis Lee, Perry Shimoji
Schedule:
Six months (design only)
UNIQUE ASPECTS
Required input from all departments of
the zoo and extensive review by the zoo's
volunteer fund-raising organization.
Attention
FA
EE
0)
PR
oesigninginHUMAN SCALE
Much of the man-made world is scaled for people—nearly
e e . ° ° ° ° e ° e ° ° ° ° ° ° ° e ° ° ° ° 4
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SIGNS AND GRAPHICS HELP “SCALE DOWN” LARGE OBJECTS (BUILDINGS) INTO
HUMAN SCALE. THE SIZE, QUANTITY, AND PLACEMENT OF SIGNAGE AND OTHER
ELEMENTS AFFECT THE PERCEPTION OF SCALE.
ani vrvanscac
UTDOOR
Moving to the outdoor environment, the rules of scale
change once again. Things that look huge indoors suddenly
appear to shrink once outside. Scale is, by definition, rela-
tive. For scale reference outside, we depend on natural
things such as trees or the man-made elements of buildings
and streets. But because signage and graphics are for use
by people, scaling the designs to the outdoor or urban
setting is paramount.
ENVIRONMENTS WITHOUT SCALE REFERENCES ARE NOT COMFORTABLE; PEOPLE NEED TO BE AROUND THINGS.
THE OVERLY WIDE STREETS OF WESTERN U.S. CITIES PRESENT CHALLENGES TO HUMAN SCALE.
ees
lon
THE NARROW STREETS OF EUROPE PROVIDE A MORE HUMAN-SCALE EXPERIENCE.
| MERICULAR tiviconmens
Moving from being a pedestrian to being a driver also
changes one’s scale relationships. Detail and human scale
are no longer relevant; large simple forms and clarity of
information are paramount. Viewing the world while in PORT OF LONG BEACH
motion challenges our ability to differentiate letters and
BERTHS
words and drastically reduces the time needed to sort
content and comprehend meaning. And while the relative D28-D29 p
scale of road signs to the environment is important, their D31,D33-D34 kK
real scale success is based on vehicle speed and contrast E19-E27
with other signs. BERTHS
----Cruciform
experiences in print or on the Web,
Bracket_
and those who communicate in the
Bicieg = = Base
three-dimensional world.
Y
A
S
E
P
E
ER
Models showing varying details communicate options
clearly to the client, help refine the system's aesthetics,
and are useful in obtaining pricing.
WELCOME TO)
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WELCOME HE T TO
RICHMOND
ws
HMOND
wa WELCOME TO
RIC |IVANGHN
py
Major Minor Gateway Neighborhood
Gateways Gateway Torchere Identification
ESET
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Virginia
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Museum
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MCGUIRE
RICHMOND
Banners line major entry points to the city.
Made of integral-color nylon fabric with
appliquéd lettering, they can last anywhere
from nine months to one year depending
upon wind and weather conditions
Frequently banners can be taken down,
cleaned, repaired, and reused.
en
ee
Teme
oe
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aa
Banner Major Vehicular
Gateway Directional
PE
EX
Developing a successful signage and interpretive sys- skiers. A strong sense of community ownership in the
tem can be as much about forming good relationships area created special challenges for the team.
as it is about coming up with the right concepts and
realizing the final system. That was certainly the case Less is more, lower is better: despite the generally
when Thinkframe was hired by Philadelphia’s Fairmount agreed-upon need for new signage, there was much
Park Commission to develop a directional and inter- concern by users that the signs not result in “visual
pretive signage system for a six-mile recreational path pollution” —to destroy the illusion of the valley’s
nestled in the park’s Wissahickon Valley. wilderness would certainly not add to the user expe-
rience. Thinkframe succeeded by listening to the
FAIRMOUNT
JOIN ONY OUR The Wissahickon Valley is a spectacular 1,800-acre stakeholders and creating a signage system that
COMMISSION forested gorge that is a much-treasured part of complements its natural surrounding without over-
Philadelphia's Fairmount Park, a system of neighbor- whelming it, and by reducing the number of signs in
hood parks that comprises one-tenth of the land in the park from ninety-three to seventy-two. Low-profile
the city. “Forbidden Drive,” so named since it was signs do not obstruct the natural vistas and views.
Lincoln and
4
Forbidden Drive
Pone
&s
|
Geate
5YA.Ley
*#
Parking-lot signs carry the name
and lot number so that police and
td emergency personnel can easily
locate people calling in distress.
ERT
ERP
Park map helps
of interest,
restrooms,
Valley Green
Roxborough
PARKIN
8 S
E
AY
le Marker Parking Identification Trail Directional Animal Vehicular Park Regulatory & Map Panels
Regulatory Panel Regulatory
oP
Ron
-T
VER
WISSAHICKC WATERSHED |
=
Interpretive. signs
Relatively few users of the Wissahickon Valley know
its history or importance. Forbidden Drive has seen
VALLEY GREEN INN changes that cover the full continuum of American
In the mid-1800s the valley was changing
from an industrial center to a recreational
‘The most significant took place in 1899
when the Colonial Dames restored the history, from its first use as a route for Indian migra-
area, A new turnpike gave people easy access rundown building and added new elements
to the valley's beaucy. The Valley Green’ like leaded glass windows,
The building tion through European settlement and the American
Horel, built in 1850, gave thema place to’ then became known as ¢he Valley G
eat, drink and! rest. Other inns have come and gone along Revolution. The Wissahickon Creek was later host to
Wissahickon. Now only Valley Green,
But time cook its toll and
igh several renovations.
of themost beloved, places 4 more than twenty-seven mills during the height of its
still in operation. —
growth as an industrial center.
long, low building near the According to Dommert Phillips, Thinkframe’s interpre-
~ could keep their horses s
weather. The Friends of
tive consultant on the project, knowledge about a
Keeping true to the origt
wooden pegs instead of 1]
Philadelphia’s First park's resources, ecology, and history is a key means
DRINKING E
Back in 1854, whem this
of promoting stewardship for the environment.
Inspirational messages, such as writing, poetry, or
fountain was built for
travelers, it Howed with
clean, natural spring
quotes by famous people who have a close associa-
water. The inscription,
‘on the fountain promised
tion with the area, can become powerful tools for
“For the public good;
let it remain forever.”
creating an emotional connection with the park.
“Forever” lasted just 103 Interpretive signs should be permanent and should not
Interpretive panels fabricated years. By 1957 the water
in porcelain enamel.
had become too polluced
to drink, and the fountain
=~
ay;
rely on visitors having brochure information in hand.
had to be sealed. oe G
Things to be considered
1. Anticipated audiences/special characteristics/
reading level
2. Audience knowledge about the area/common
myths or misconceptions
3. Mission/purpose of the interpretive signs
4. Take-home messages
5. Define the “voice” to deliver the content
6. Characteristics of the writing style
7. Single perspective vs. multiple perspectives on
a portrayed topic or issue
8. Content to be timeless vs. representative of
current attitudes/approaches
(oz)
es
Let
ORs
PE
RT
Additional examples of
large interpretive panels.
Additional examples of
small interpretive panels.
Model-building is essential to
the design resolution of complex
organic forms like these.
i
THREE dimensionattynouranny
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BALANGE
anc visuatimerest.
Balance in design concerns the “visual correctness” or
even the psychological effect of how something is com-
posed. Designers can manipulate and manage balance,
creating symmetrical designs or asymmetrical composi-
tions that look balanced.
Self Parking
eee
iB
THIS CONFIGURATION APPEARS
TO BE UNSTABLE. EXTENDING THE
POST ABOVE THE PANEL VISUALLY
STRENGTHENS THE VERTICAL LINE
AND RESTORES BALANCE.
OBJECTS COMPOSED OF EQUAL-
SIZED COMPONENTS ARE NOT
ALWAYS INTERESTING.
a
ew
ss
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VONEOSTNWO OTAIMIS ATHRaOBa]
aon ouarowon RETAGL ENVIRONMENTS _ | don’t know how much our clients learn from us,
but we definitely learn a lot from them. Two of the
visionaries of retail design and development as we
know it today were the late James W. Rouse, founder
of the Rouse Company,a pioneering mall developer,
and the late John Krantz, director of design at the
Mills Corporation, originators of the idiosyncratic
"Mills concept” of shopping environments. —
THE FOUNDATION
Some things we need to always consider as we lay the
foundation of our designs:
Community pride
Large letters establish this food
court's nature theme and serve as The graphics component of every project works with
>. |
a landmark and identification. The and supplements the architecture to bring a human
tas
engaging sign is visible from the scale to the built environment. By creating a shared
far end of the mall and parking lot. experience and community pride, the project can
wa mirror people’s sense of themselves. Researching
the community, its history, its people, the things they
ic)
make and do allows us to gain an understanding of
fa what is meaningful to the community in order to
reflect an artful interpretation of what we've learned.
Customers recognize and appreciate the effort to
customize their mall...to make it truly theirs.
Good placemaking is second nature
RO
E
PEE
Ann established her design office,
Dudrow/Design, in Los Angeles in
1998 after a long career working
for architects and developers.
Involvement
We are always trying to find new ways to involve the
shopper. The more distinctive the graphics, the more
people pay attention to them. It is advantageous to
draw people in, to give them a continuing sense of
discovery, to elicit a second and third and fourth take.
Some ways of doing this are:
> F
c)
c)
fated
\ P
EX
ERT
ral arrows entice people
0 the upper levels at Lalaport
Shopping Center, Tokyo.
Demographics
It is essential to understand who your shoppers are.
Is it a young community with many children? An
older, upper-middle-class part of town? What is the
ethnic mix? The souci-economic mix? The designer
also needs to recognize that the mall population
changes significantly throughout the day: early
morning is for the mall walkers, usually retired peo-
ple getting their exercise; at midmorning, retirees
gather with friends at the food court. At lunch, there
are office workers; in the late morning or early
afternoon, mothers shop with small children. By late
afternoon to early evening the mall might be domi-
nated by teens just hanging out. So is there a place
where everyone feels comfortable? Is there a special
children’s area or feature? Have potential vandalism
or graffiti problems been considered?
1 F =
+ letters Banner
S
E
AY
METAPHOR... ae
se
Oh
OS
TS
The design of this project was based on
the conceptof sculptures, created by cut
and bent metal, combined with words
that elaborated on the itlea.
al QsUINEMhg
—MAND ES
The Process
Every project begins something like this
Suspended over the escalator leading up to the
food court, this sign announces the food court,
{ the cinemas, Though consisting of 1. Decide on the big idea, the design brief, the concept,
four separate parts, they visually combine as the attitude, the story, the theme, or whatever you
you ride up the escalator want to call the thing that will inform the design
from start to finish. The idea could be visual and
based on a look, a style, or a set of imagery. It could
be literary, based on poetry, historical references,
folklore, quotations, etc.; it could be tied to physical
or cultural aspects of the location or the community;
it could be serious or playful, spare or ornate.
SS
ree
A basic graphic motif can be applied to
The green area is planting; the rest is paving.
myriad applications: banners, trailblazing
signage, murals, partitions, counter fronts, bo —. sai
Always viewed from different angles—on it,
countertops, and tables. The more ways the
from above, through the floor openings, from
basic idea is applied, the more meaningful
the bridzges—the floor provides the greatest
the shoppers’ experiences will be. The goal
opportunity for color and pattern. The history
is to create interest, not just awareness,
of the Coliseum is laid out underfoot as
incised lettering recalls forty years of events.
defining
shapes define one end of the mall, rectilinear
shapes the other. They meet here in the mid-
dle: the thrill's in Manila!
ee
ge
Wee
at
a|
Why and Where?
The why and where
In most shopping centers, especially one-level devel-
Hierarchy of Signaye ‘
opments, there are very few walls to work with and
ceilings may be too high, too low, or nonexistent,
leaving columns, handrails, floors, bulkheads, or . To name or differentiate different zones or func-
trusses as our only canvas—our only opportunity—to tional areas of the mall. This can be done with a
put the philosophies of Rouse and Krantz into action. change in color, a change in name, use of symbolic
icons, upgrading or downgrading the perceived
Graphics in retail environments are placed where quality of materials, or altering the amount of
they are for several reasons: visual noise, to name a few. The important thing is
1. To call attention to important junctures, such as that the differentiation is felt in a significant way.
where two arcades cross. . To provide visibility: for example, blade signs can
2. To call attention to or announce venues on upper be used for tenants whose storefronts lack visibil-
(or lower) floors. ity from down the mall.
. To emphasize a sense of transition from one space
to another.
. TO ornament.
. To distract from awkward architectural features.
Looking up, the floating ceiling at the
food court level becomes a feature,
with patterns and images projected in
white and/or colored light.
/ is ;
(ho eel Ae
CT ee 8 ee
nn a.
i= This elevation, with its formal entryway
and the food court glowing visibly above,
eS vides opportunities for using the entire
facade to reinforce the idea behind the
baa Columns of light resemble folded paper
project identity. The building becomes part
shades and visually connect the sunken
of the natural environment, with a mural
a garden, ground, and second levels.
of glazed tile providing a focus.
=
bad
7a = Entrance
Sign w/icon
/ Special paving
' VL EF.
~S Directional Signs
and directory
2+ SaDe S
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PLACEMAKING PROJECTS
1
A fun addition to a formal shopping center
After the suburban Los Angeles—area Northridge The addition would be positioned as an attraction
Fashion Center was devastated in an earthquake, it within the main mall or as adiscreet component of
was rebuilt as a sleek high-tech mall featuring apparel it. To signal its northerly orientation on the property
and upscale stores. But even though successful, its all- and to reinforce it as a distinct place, Hunt created
indoor configuration soon became dated as competing the name “North End at Northridge.” The name, easy
centers added exciting outdoor areas to feature enter- to pronounce and recall, led easily to graphic inter-
tainment and to lure younger shoppers. Usually based pretation in logos and signage.
around movie theaters, these new developments often
are designed as a streetscape of shops and restaurants. While signage in the expansion is minimal, signage
about North End at Northridge in the main mall and
The center's owner, General Growth Management, around the massive property is not. The graphic
made plans for a 150,000-square-foot outdoor expan- designers went to great lengths to integrate large,
sion to be built around a ten-screen theater complex. iconic pieces into the public spaces of the mall, not
To establish a complete and unique visitor environ- an easy task in a finished building. Also challenging
ment, the architect designed an intimate walkway of was the parking area wayfinding, where a thorough
stores and restaurants with tasteful lighting and and distinctive sign program was already in place.
hardscape details. What was needed was a way to The solution was an independent set of signs
distinguish the interesting addition from the massive designed to coexist with the existing program.
mall, as well as a method to guide shoppers into it.
NORTH END
at Northridge
|
Pacific Theatres
Borders
NORTH END at Northridge
S
PR
Early ideas to integrate a large gateway
element into an existing bookstore
building proved unsuccessful
S
PROJECT
The design theme, selected from three preliminary
concepts, is based on an abstraction of a compass or
~ weather vane and features a dimensional letter “N."
All of the twelve sign types present the letter in
some form. The designs were given a casual, eccen-
tric look to work with the expansion’s entertainment
concept and to contrast with the signage in the
mall. Asymmetrical compositions and skewed forms
are dominant.
FED osnortnsidge,
S
PR
nesign ANALYSIS:
Overall look is informal and fun, >————__ Dimensional logo works well in a
a nice contrast with the adjacent \ variety of configurations, especially
shopping experience. pole-mounted.
ea
@3
Leal
eS
@.
PROJECT OVERVIEW
Graphics program for an entertainment
addition to an upscale shopping center.
PROJECT FACTS
} Client:
ng mat i
General Growth Management
Graphic Design Team:
Hunt Design:
Christina Allen, Dinnis Lee,
Wayne Hunt, Perry Shimoji,
John Temple
Sign Company:
AHR Ampersand
Schedule:
One year
Photography:
Jim Simmons (Del Zoppo Simmons)
UNIQUE ASPECTS
New graphics had to coexist with,
but complement, an existing signage
program. \
ENOVARE
REWARDS
OFBEING
lute
FA
PR
Thematic signage and graphics for a Parisian environment
Today's gaming projects are some of the most com- Creating a believable Parisian environment requires the
plex building types imaginable. Part theme park, huge right mix of period architecture, romantic streetscape,
hotel, conference center, restaurant row, entertain- elegant lighting, and appropriate graphics. Signage is
ment center, resort, and of course, casino, they rely the final layer of design in a themed environment, and
on the coordinated efforts of more than a dozen when well executed, it can make all the difference in
design disciplines to plan, design, and build. And credibly establishing a theme. Here, the sheer quantity
increasingly, graphic designers play major roles in of graphic images and details probably exceeds those
establishing the look and personality of these destina- of any casino property yet opened. Hunt's team alone
tion developments. Hunt Design was pleased to be created more than three hundred graphic designs for
one of the signage-and-graphics consultants selected the interior spaces; other designers added dozens
to create the prewar Parisian ambience in this dynamic more, many expressed in fine detail in the elegant
gaming property. Rue de la Paix shopping street.
Consisting of 2,900 hotel rooms, multiple restaurants, After a detailed programming phase that determined
a Parisian shopping street, and a massive conference the locations and wording for most of the graphic ele-
center, Paris Las Vegas is the product of Park Place ments, an intensive research phase was begun. The
Entertainment, a major gaming company and owners “script” called for a “prewar” Paris aesthetic, so accu-
of Caesar's Palace, the Flamingo, and other major prop- rate reference material was essential. The designers
erties. The charge from Park Place from the outset was pored over Paris tour guides, French architecture books,
to design the best themed casino yet. The innovative and stacks of photographs provided by the client.
New York New York hotel, opened two years earlier,
had set the standard for casinos designed around a
single theme, and Paris Las Vegas was meant to
exceed even its design and detail.
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ULMia
© suhevambon
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Multiple, highly rendered
designs were done for each
finished sign.
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The design work was organized into the broad sign-
age categories of exterior/site, parking, casino
_ wayfinding, casino marquees (large or illuminated
signs), theme or enhancement, gaming, and code
signs. Later, a layer of small decorative graphic
enhancements was added to the scope. Each category
was programmed, designed, revised, and developed
as a separate bid package. Close coordination with
the project's two architects and interior designer was
especially important because of the complex circula-
tion plan and the richly detailed facades. Also, as in
most large casino resort properties, the many depart-
ment heads and area managers had special needs
and requests. For example, the slots manager wanted
highly themed but brightly illuminated gaming signs,
a request that ran counter to the prewar look.
and vidually de ed
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ASSOCIATES ASSOCIATES
as North Mentor Ave ay NorthMentor Ave
Pesedens, CA Pasedens, CA
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PROJECT OVERVIEW
Wayfinding and themed graphics for
a resort hotel, including casino, pool,
convention center, parking, and site.
PROJECT FACTS
Client:
Park Place Entertainment
Graphic Design Team:
Hunt Design:
Christina Allen, Karen Aseltine,
Jennifer Bressler, Esteban Hernandez,
Wayne Hunt, In Sung Kim, Dinnis Lee,
Sharon Persovski, Perry Shimoji
Wayfinding design in the colorful facility Sign Companies:
The casino’s eighty-foot ceilings precluded the use of Federal Signs, Studio Arts & Letters,
hanging directional signs, the type seen in most casi- YESCO
Schedule:
nos. The solution came from Paris itself: a series of Three years
“street’-mounted (floor-mounted) pointer or finger Photography:
signs with message slats that literally point the way Jim Simmons (Del Zoppo Simmons)
to each destination. Color-coding was used to help
differentiate the messages for quick reading and MATERIALS & TECHNIQUES
understanding: red signs indicated amenities, blue ~The complex project made use of nearly
signs shops and restaurants, white signs for conven- every sign-making technique.
tion center, etc. Instead of the typical map directo-
ries, the designers added the property map to the UNIQUE ASPECTS
Paris-style poster kiosks that had been selected for Very complex creative team with two
thematic enhancement. architects, four design firms, and a
complicated site and facilities program.
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Big results from a small budget
When supporters of a school improvements bond issue, To keep the unit cost under $300, the designers started
Measure Y, won a hard-fought victory at the polls, with the idea that a standard four-by-eight-foot sheet
there was concern that many of the resulting small, of plywood could be decorated and easily installed on
nonglamorous construction projects might go unno- four-by-four posts. After developing several designs
ticed. Voters tend to imagine large new construction as based on a flat painted panel, a concept featuring a
the primary use of bond funds; they often don’t realize cutout letter “Y” was put forward. This “transparent”
that dozens of minor, or “hidden,” improvements are design immediately captured the fancy of the client; it
happening right in their own neighborhoods. allowed viewers to see through the sign to the con-
struction work while still delivering the key message.
To help signify that projects were, in fact, underway
on multiple school sites, the Pasadena Unified School An additional benefit to the cutout symmetrical solution
District called on Hunt Design to create a design for was that it could be installed in any orientation—per-
an inexpensive construction marker. The design brief pendicular or parallel to the street—and still be legible
called for a low-cost freestanding sign that could be from two sides. And the background, whether trees or
quickly installed in any site conditions and that would building features, played a role in the total design.
last for up to six months.
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PROJECT OVERVIEW
Fifty easy-to-install construction signs.
PROJECT FACTS
Client:
Pasadena Unified School District
Graphic Design Team:
Hunt Design:
Jennifer Bressler, Felicia Lee
Sign Company:
Curcio Enterprises, Inc.
Schedule:
Eight weeks
UNIQUE ASPECTS
Designed as a very low-cost,
temporary program.
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Colorful identity and signage for a special collection of attractions
The Northern California city of Redding has an inter- toward a cohesive description free of the “listing of
esting mix of cultural attractions, and in 1998 they attractions” approach. Selected to design the visual
merged their separate trustee boards to form a single identity, Hunt Design suggested that the words
dynamic civic destination. Originally comprising an “Turtle Bay” could still work, but with a new sec-
arboretum, art museum, trail system, summer camp, ondary phrase, “Exploration Park.” Dozens of logo
and butterfly zoo, the new organization set out to designs were created for review, and a colorful,
develop the combined property into the premier boldly drawn turtle image was chosen.
nature-oriented attraction in the region. A master
plan was completed which called for a state-of-the- To express the new identity, the designers began work
art visitor center and two interpretive buildings, one on a signage plan for the multiacre property. Again,
on each side of the Sacramento River (the three- color was the order of the day. In contrast to many
hundred-foot-wide waterway bisects the facility). nature-based attractions, Turtle Bay management
wanted to avoid the drab “park service” look and use
At the same time, world-renowned architect and colorful graphics to unify the huge site.
bridge designer Santiago Calatrava was selected to
design a dramatic footbridge to be built across the Sign types were developed for everything from major
river. The unique and eclectic destination was on its monuments to restroom signage. In addition to the
way to fulfilling its role as a major regional asset. bright colors, the turtle image was used as a back-
ground on many signs, even on the glass entry doors to
Needed now was a new name—and an all-new, uni- the visitor center. Rigid banners of perforated metal
fied identity. Operating under the awkward moniker define the parking edges, and modest directional signs
“Turtle Bay Museums and Arboretum on the River” mark the paths between attractions.
was difficult, and there was a clear need to move
More than one hundred sketches preceded
selection of the final logo. Multiple client
reviews led to a more colorful approach.
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PROJECT OVERVIEW
Graphics program to unite diverse
museum and nature attractions.
PROJECT FACTS
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rative Offices
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MATERIALS & TECHNIQUES
Aluminum sign structures with
screened graphics; fabric banners.
UNIQUE ASPECTS
The sprawling wooded site and
diverse attractions called for bold, 137
colorful designs.
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PR
Cafeteria and bookstore in a design-driven building -
This new auxiliary services building establishes new Hunt proposed a series of bladelike rigid banners to
standards for architecture and design for a 175-acre herald, from a distance, the existence of the destina-
university campus located on a hilltop 10 minutes from tions within the building. These retail-like designs
downtown L.A., at the edge of the San Gabriel Valley. preclude the need for directional signs and lend an
The building was designed to feature a Barnes and active, animated quality to the environment. At the
Noble bookstore, among other campus services that actual entrances, or storefronts, more formal signs in
include a credit union, conference center, university stainless-steel letters greet visitors. Overhead are smaller
club, and cafeteria. To encourage use by students and signs identifying building amenities, such as restrooms.
invite circulation, the architectural concept is shaped
around a curved promenade, making the building's The designers also proposed that a sleek freestanding
program components viewable and easily accessible. directory be installed in the new hardscape around the
structure, linking the dramatic building to the rest of
The design architect, Tate Snyder Kimsey, called on the Cal State L.A. campus. Although the campus
frequent collaborator Hunt Design to support the employs a graphics standard for signs, in this case
unique building with a wayfinding and identity sign building-specific signage was considered appropriate
program. But instead of traditional architectural to match the dramatic architecture of the new facility.
signs, the graphics designers, inspired by the build-
ing’s retail mall-like format, recommended a bolder,
more dramatic approach.
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PROJECT OVERVIEW
An integrated signage program for a new
student services building.
PROJECT FACTS
Client:
California State University,
Los Angeles
Graphic Design Team:
Hunt Design:
Dinnis Lee, Perry Shimoji,
John Temple
Sign Company:
AHR Ampersand
Schedule:
Eighteen months
Photography:
Jim Simmons (Del Zoppo Simm
UNIQUE ASPECTS
Unique building design led to exception
from the campus sign program.
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07 WILMINGTON
ts:
Signage as part of rebranding
As Wilmington Trust, a venerable East Coast financial designers. Intense competition for drivers’ attention
services company, evolved into a global wealth-man- from existing roadside signs also complicates matters;
agement company, a new personality and upscale look today retail and consumer financial companies are
emerged. Branding consultant Boyd Communications reaching out with colorful and engaging signage
was chosen to create elements of the enhanced brand presentations along roadways.
to appeal to the changing marketplace. Everything from
letterheads to Web sites was evaluated and redesigned The designers developed several design options, each
to help reposition Wilmington Trust as a sophisticated projecting an upscale image with elegant forms, dark
and trusted choice for wealth management services. colors, and a broad use of silver paint. The aesthetics of
the proposals related well to the lifestyle design present
As part of the comprehensive rebranding project, the in the daily lives of Wilmington Trust's customers. Major
powerful medium of signage was identified as an influences were the sleek, understated images of youth-
important way to communicate changes to customers oriented luxury cars and high-tech consumer products.
at diverse branch locations. Boyd brought in frequent This jewellike look was in stark contrast to the often-
collaborator Hunt Design to assist in interpreting the generic suburban architecture of the branch buildings.
new branding look into signage applications. The
firms had worked together on numerous projects, The final design features a slim silver pylon sign tower
including the successful branding/signage program with cantilevered dark-blue curved-face graphic panels.
for Sanwa Bank of California. Pushthrough, edge-lit letters are used for the name and
logo and add an elegant touch. Secondary and wall-
Establishing effective brand statements in diverse mounted signs share details with the pylon. The creative
urban and suburban environments is not easy. Eclectic use of materials, color, and form signaled positive
branch architectural styles, varying site plans, and changes while providing high visibility and recognition.
landscape conflicts present challenges for brand
WILMINGTON
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Branding Design Team:
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Signage Design:
Hunt Design:
Dinnis Lee, Perry Shimoji,
John Temple
Sign Company:
Philadelphia Sign Company
Schedule:
One year
Visual qualities of the pylon sign
Were incorporated in monument
and wall signs. The design solutions grew out of a
two-dimensional branding program.
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A graphics face-lift for a famous venue
Built in 1922, the Rose Bowl is a beloved, multiuse Working with the very old building proved challeng-
stadium set in Pasadena’s beautiful Arroyo Seco. As the ing. Sight lines to logical sign.locations were limited,
site of the annual Rose Bowl game and home to UCLA and there were few placement opportunities for new
football, the 103,000-seat facility also has hosted three signs. The building's all-concrete construction posed
NFL Super Bowls, soccer's World Cup, as well as con- mounting problems, and new sign lighting required
certs and events as diverse as the Rolling Stones and surface-mounted conduit. And because blending in
Billy Graham. But because of the venue's age and all- with the rough concrete surfaces was impractical, the
concrete structure, efficient circulation is difficult for designers decided to use the more than one hundred
large crowds. The 2002 Bowl Championship Series sign elements to help establish a new visual identity.
(BCS) championship game provided the right incentive
and funding to update the signage in and around the The resulting designs are targetlike, with a circular
stadium. Hunt Design took on the design assignment outline used for emphasis and as a continuity device.
and the challenge of a rush schedule—four months Typography is boldly stated and reflects a sports sen-
from concept to installation. sibility. To contrast with the green sign backgrounds,
the designers specified a strong palette of red, yellow,
Most important to the client was improving the appear- and white for the words and numbers. Great care was
ance of the Rose Bowl’s eight entrance gates, the point used in the design of the many regulatory signs that
of first impression for visitors. These framed turnstile often present a negative greeting and add a cluttered
enclosures would set the tone for the entire graphics appearance at sports venue entrances.
program. In addition, a “traditional stadium” look was
important; the Rose Bowl needed to reestablish its own The design program extended out into the vast parking
identity, free from any one tenant's aesthetics. areas and also included off-site directional signs along
area roads. In addition, a program of temporary signs
Starting with a selection of sign types from the prop- was developed for use when the adjacent golf course
erty, the designers prepared a series of alternate design is used for parking.
schemes, including one featuring backgrounds of large
digital graphics of roses. The Rose Bowl and its prime
tenant strongly preferred a more neutral “stadium
green” appearance in which bright colors were used
only as accents.
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New wayfinding and identity signage for
the Rose Bowl.
Client:
The Rose Bowl;
Pasadena Tournament of Roses
Graphic Design Team:
Hunt Design:
Karen Aseltine, Rick Chavez,
Wayne Hunt, Dinnis Lee, Perry Shimoji,
John Temple, Heather Watson
Sign Company:
AHR Ampersand
Schedule:
Four months
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tan orenc on EXHIBIT DESIGN AND PROGRAMMING
When planning an exhibit, most clients have defined manner. We provide experiences one after another,
an overall message they wish to convey and have allowing the visitor to build up the whole story but
determined a need to communicate it to “their” public. never allowing him to-see-er experience the whole
When we begin to program and design such a project, story at once. Revealing the story step by step is a key
one of the guiding principles that sustains the process, factor in engaging the visitor.
start to finish, is the “story,” our extended interpreta-
tion of the message. It is essential for us to develop a Collaboration with a large team of specialists, includ-
broad and deep understanding of the client, its mis- ing client, project architect, interior designer, lighting
sion, and the potential visitor. The exhibit, when consultant, audiovisual consultant, acoustic consult-
brought to physical form, must communicate this ant, and interactive computer hardware and content
understanding in a well-organized format in order to consultants is a routine requirement for producing a
effectively tell the story. complex exhibit environment. We must work closely
with the overall team to effectively bring the narra-
Exhibit projects tend to be more complex, yet more tive through the process. The team will have concern
focused, than wayfinding or visual identification pro- for the entire exhibit space as well as the spaces sur-
grams, but they are similar in that an essential rounding, especially those that form an approach
design concept must be established to serve as the sequence, including the vehicular approach to the
“guiding light" throughout the programming and site, the pedestrian approach, the building entry
design process. Further, the concept is conveyed in a sequence, and the transition into the exhibit space.
logical, sequential physical arrangement in the result- This entire sequence affects a visitor's impression of
ing built-out exhibit. Greater complexity and focus the story. Clearly, the exhibit narrative helps establish
require a concept more flexible and more capable of the overall guiding principles, but all of the other
evolving during the design process. disciplines have contributions to make to assure the
success of the exhibit and the entire visitor experience.
Conducting thorough and meaningful advance research
reveals the narrative, which is key to understanding the The designer must appreciate the aspirations of the
essential message of the exhibit. The design process exhibit, its functional criteria and goals. As a team we
then methodically transforms the narrative into a pursue the design concept, design development, and
sculpted three-dimensional space, bringing the story to implementation of the overall program. Sensitivity to
life for each visitor. Just as in architectural and interior all aspects of design, including coordination with all
design disciplines, the space must be organized into a design team members, budget requirements, calendar
sequence that relates the space to the story, and the schedules, and spatial allowances, must be included.
story to the visitors. Typically, a sequence of experiences All aspects of the exhibit, from overall concept down
arranged around a timeline theme or a hierarchical to tiny details for connections, graphics, and finishes,
theme—in the same way that a verbal story would be must be coordinated.
told—will communicate in a logical and comfortable
or
or
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PERT
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Rich and varied materials establish
a warm, Inviting environment
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An exhibit must tell a well-organized story
When conducting advance research for the program- Materials and graphics must be supportive of the story.
ming phase, the designer must carefully listen to the If the story is speaking of the future and high technol-
client and to other people who influence or affect the ogy, the design should reflect those values. If the story
client's business, activities, or organization. We gather is more groundedin history, then aspects or artifacts
every conceivable type of information relating to the from the time period should be considered without
message from the client and other sources. Further, resulting in trite or condescending messages.
we must understand opportunities embedded in the
exhibit message. This might include “reading between The segments of the narrative must be communicated
the lines.” It is important to understand the client and effectively and may be further broken into elements of
the message beyond the factual information gathered. primary focus, secondary focus, sidebar or supporting
information, or additional categories. This communica-
Once the message is understood, the process of pro- tion should be tailored to the intended visitor types—
ducing a narrative version of the message must begin. those familiar with the subject, those unfamiliar with the
This complex process involves breaking the message subject, children, visually focused, auditory focused, and
into segments according to the anticipated needs of sensory focused. Further, the information must be mean-
the visitor. It is important to research and understand ingful when experienced briefly or with greater scrutiny.
the variety of visitors with whom we must communi-
cate effectively. The message segments then evolve Once the segments are known and the degree of detail
into a physical space with attributes that address is determined, the designer must determine the physi-
basic human ergonomics, circulation, and graphic and cal means of communication. This area of effort invites
sensory elements. In essence, the designer must arrive enormous creativity since the communication may
at an architectural definition of the nature of the over- occur through an almost endless variety of means,
all exhibit space. including: visual, auditory, touch, interaction, technol-
ogy, color, light, vibration, mechanical devices, and so
The exhibit design process on. As the method of communication is determined,
The process helps organize the overall execution of the the segment of the narrative defined, and the narrative
goals defined by the client and the design team. The sequence maintained, a well-organized, meaningful
traditional architecturally based process of conceptual exhibit experience will begin to emerge.
design, design development, fabrication documenta-
tion, and construction administration helps to establish
a basic organization for the design effort. The process
benefits greatly from continual feedback and response
from the client, focus groups, or other study measures
to ensure that the design communicates effectively and
comfortably with the intended visitors.
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to prepare, and very informative
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Exhibit design principles
1. Foster an environment that nurtures the mis-
sion and vision.
2. Invite and motivate the visitors to share in
the mission.
3. Maximize the storyline communication. Install
a clear and compelling message that informs,
educates, and engages the visitor.
4. Create a memorable exhibit experience that
captures the imagination of the visitor. Inspire,
motivate, and stimulate the heart and mind to
greater understanding and awareness.
5. Assist self-guided flow and circulation through
the exhibit. Allow for a sequential story but
allow random browsing.
6. Develop strategies to allow for expansion and
flexibility where required. Consider the needs
for further expansion in a master plan.
7. Create a variety of exhibit displays within an
organizing scheme. Look at the big-picture
ideas together with the component details.
a. Provide places to pause and reflect along
with places for active integration.
b. Accommodate a wide range of visitor groups
of different ages, different backgrounds, dif-
ferent degrees of familiarity and education.
c. Utilize a combination of electronic, mechani-
cal, 2-D/3-D displays of varying complexity
to engage the casual or active visitor.
d. Provide a solution that will accommodate
groups of various sizes.
8. Assist the client in designing a cost-effective
solution that presents the story and overall
quality goals.
9. Communicate the narrative in a creative, imag-
inative, and visually appealing way, but in no
way allow exhibit design features to over-
whelm the message.
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PROJECT OVERVIEW
An intense, graphics-oriented exhibit as
part of a major building's observation
deck and visitor experience.
PROJECT FACTS
Client:
TrizecHahn Office Properties
Design and Production Firm:
Dellmont Leisure Design
Graphic Design Team:
Hunt Design:
Jennifer Bressler, Wayne Hunt
Concept Consultant:
Michael Devine
Project Photographer:
Evan Mower
Architect:
James Fox
Graphics Production Company:
Williams Graphics
Schedule:
One year
UNIQUE ASPECTS
The design had to compete with and
complement the spectacular views of
Chicago and work in daylight and night-
time for thousands-of daily visitors.
FA
PR
A lively exhibit brings to life the experience ofa unique culture
Traveling exhibits, shared by major museums, are In this colorful example, actor and art collector Cheech
becoming an important part of the changing land- Marin collaborated with Clear Channel Entertainment
scape at many of our nation’s cultural institutions. Exhibitions, Inc., to create a five-thousand-square-foot
No longer is it always possible for a single museum multimedia show that will travel to fifteen cities in five
to author, finance, and install complex topical exhi- years. To plan and script the exhibit, entertainment
bitions. Increasingly, independent exhibit production design firm Wyatt Design Group was selected; they in
companies identify specific subjects of national turn engaged Hunt Design to create the graphic look of
interest and “presell” an exhibit concept to two, the show and to design the dozens of walls and inter-
three, or more institutions. pretive graphics. Wyatt and Hunt had teamed before,
and the creative staffs of the two firms worked as a
Unlike permanent installations, a traveling show needs unified team to achieve the richly layered final results.
to be freestanding and somewhat portable. The floor
plan must allow flexibility for differing conditions in The rich-looking exhibit consists of six displays, each
each museum, and ceiling heights are often limited. meant to inspire appreciation of Chicano artistic,
Major set pieces have to break down for shipping, and scholastic, and cultural achievements. Included in the
components tend to be light in weight. All of these program are original art, three-dimensional environ-
parameters often lead to shows that are more graphic ments, film and video presentations, music, history, and
in execution, and graphic designers often play a bigger artifacts. The designers created dynamic information
role than they would otherwise. panels for each display, capturing the unique Chicano
168 style by layering background imagery behind descrip-
‘iful and of v
stee, The Smithsonia
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artists and work commissioned
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plture’ Clash (
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PROJECTS
Typical full-height exhibit wall
snows the eclectic composition
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PROJECT FACTS
Client:
Clear Channel Entertainment
Exhibitions, Inc.
Design Team:
Wyatt Design Group:
Larry Wyatt, Eric Williams,
David Woody
Graphic Design Team:
Hunt Design:
Jennifer Bressler, Heather Watson
Consultant: Peter Redetsky
Exhibit Fabricator:
Lexington Scenery; Williams Graphics
Schedule:
Six months
RO
SIGNPOSTING:«:
Even small displays can be interesting assignments
The Automobile Club of Southern California operates To serve the many-and varied district offices, most
service-oriented district offices in the Los Angeles of which had little or no display space, a modular
region where members can buy insurance, plan trips, approach was called for. The designers suggested a
or get help with vehicle registration. Because each solution of three designs, each a different size and
location serves hundreds of customers each day, configuration, that could rotate through the offices in
opportunities exist for the club to communicate with six-week cycles. A larger, freestanding unit for larger
its members about additional services and about the lobbies and two wall-mounted versions for smaller
organization itself. In an effort to remind visitors offices were studied and developed.
about the rich and storied history of the Automobile
Club, Hunt Design created this program of light- Several design themes were explored as organizing
weight lobby exhibits. devices for laying out the varied text and photo-
graphs. The preferred concept, based on large sign
At the turn of the last century, the Automobile Club arrows used as backgrounds, offered flexibility for
was first to install road signs on public highways; it creating large and small exhibits. The arrow shapes
wasn’t until after the First World War that local and also lent a sculptural quality to the freestanding ver-
state governments began to assume the role. Some of sion and an interesting profile to the wall pieces.
the four thousand signs the club deployed on the route
between Kansas City and Los Angeles can still be seen Because ease of installation was important, no fasten-
today. And because the Automobile Club of Southern ers are needed to erect the freestanding display: the
California maintains a rich photographic archive of the two interlocking flat pieces are held in place by gravity.
era, the topic of the club’s historic involvement in sign-
posting was an obvious topic for public display.
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PROJECT OVERVIEW
Lightweight, demountable history dis-
plays in three sizes.
PROJECT FACTS
Client:
Automobile Club of Southern
California
Graphic Design Team:
Hunt Design:
Jennifer Bressler, Nancy Holman,
Wayne Hunt
Sign Company:
Williams Graphics
Schedule:
Six months
Photography:
Jim Simm Del Zoppo Simmons)
SCHEDULE
The exhibit folds flat and
ships in two pieces. Six months
UNIQUE ASPECTS
Low cost, easy to tr sport:and install
(no fasteners).
FA
RO
Exhibition design for America’s Apollo Moon program
Mounted permanently in its own 400,000-square- Exhibit designers frequently look for a single big story
foot building, the mammoth Saturn V rocket is said to build an exhibit around. Here was the biggest single
to be the largest object ever put on display indoors. story imaginable; the challenge was how to tell it cred-
Its restoration and installation as the centerpiece of ibly in an indoor forty-five-minute experience. With the
a spirited exhibit marked the completion of a major huge rocket as the dominant object in the sunlit space,
expansion of the Visitor Center at Florida's Kennedy the designers turned to a series of supporting stories:
Space Center. The all-new attraction, known as the the rocket’s power, its function and components, and
Apollo Saturn V Center, tells the exciting story of its development by four hundred American companies.
America’s greatest adventure of the twentieth cen- The stories are presented in a series of modular dis-
tury—man’s voyage to the moon. plays visible along the walkway beneath the rocket.
Each display features a neon question mark for dis-
To create a compelling and educational feature tance recognition, as well as a single provocative title,
around the phenomenal Apollo program, NASA such as “How Big Is Big?”
selected noted entertainment and attraction design
firm BRC Imagination Arts. BRC’s concept team pro-
posed a three-part visitor experience: a large static
exhibit designed around the 330-foot rocket flanked
by two theatrical shows demonstrating a. Saturn V
blastoff and a dramatization of the historic Moon
landing of Apollo 11. Hunt Design, a frequent*collab-
orator of BRC, was brought in to design.the exhibit
for the mighty Saturn V.
ibit e
To provide order and add visual punctuation through-
out the long exhibition space, each of the ten Apollo
missions is presented in sequence along the rocket.
The colorful mission patches of the flights were re-
created in sixteen-foot-diameter banners that form a
dramatic overhead procession. The segmented stages
of the giant rocket are identified with flying signs,
and an actual Moon lander, or LEM, hangs above the
crowd. Smaller individual displays, such as Astronaut
James Lovell’s Apollo 13 space suit, add more detail
and serve as substories.
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The design issues faced were not unlike those in any
large exhibit, except one: the gigantic Saturn rocket
tended to overwhelm anything placed next to it.
Everything looks small in comparison, especially
information and graphics planned for human scale, a
requirement of most exhibits. Further complications
included the expressive architecture, with its many Zz
large trusslike columns along the walls which pre-
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cluded the use of wall-type displays, as well as the
natural light shining in from three sides of the build-
ing—designers prefer a light-controlled environment.
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Exhibit design for Apollo Space Programs
as part of the Kennedy Space Center
Visitor Center.
Client:
NASA; Kennedy Space Center
Project Producer:
BRC Imagination Arts
Graphic Design Team:
Hunt Design:
Christina Allen, Esteban Hernandez,
Wayne Hunt, Dinnis Lee,
Brian Memmott
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Lexington Scenery
Schedule:
Two years
Photography:
Jim Simmons (Del Zoppo Simmons)
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The first and most enduring sign material
Stone is an ancient building material and probably the
first sign medium. The carving of figures and letters
into stone walls predates modern man and to this day
remains a major sign-making technique. Stone can be
carved by hand or sandblasted; it can be fabricated
into shapes, and it can be etched with acids and cut
Ornate letters cut with water jets. Carved-out letterforms can be paint
PM LIS filled or decorated with gold leaf; stone’s surface can
be polished to a reflective smoothness or left rough
and natural-looking.
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Classic hand-carved numerals.
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: Tea Because it requires only the lowest of technology and
nel eae it does grow on trees, wood of all types has been a
oy ee io oe popular choice for sign-making for generations. And
in the right hands, wood can be especially beautiful
for graphics applications.
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MATERIALS
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painting, and leather straps.
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against stone background.
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MATERIALS
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yields this sculptured look.
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Casting can render
significant detail.
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The Los Angeles Zoo is part of mony SSP programs including
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Many types of signs can still be made
the old-fashioned way—by hand
From timeless sign lettering to the contemporary
carving of high-tech sculptural foam, appreciation of
handcrafted signs and graphics has never been higher.
Predating the emergence of the designer, makers of
handmade signs brought not only craft and skill, but
aesthetics and creativity too. Today, when a craftsper-
son executes a design from a designer, the result is
often better than the original drawing.
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Mosaic tile expressed as a sign.
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MATERIAL
ainting over masonry—
traditional sign technique.
TECHNIQUES
Screened letters on
stretched awnings
MATERIALS
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Digital print on Sintr,™ a
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MATERIALS
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letter of the ADA, such as tactile letters, Braille, letter size,
and contrast. ®
ADAAG
Americans with Disabilities Act Accessibility Guidelines. The Charrette
specific design and implementation guidelines for accessible Intense work session usually conducted just before a
design as required by the ADA. deadline. Based on the French word for “cart,” on which Travel-related pictographs issued by the U.S. Department of
architecture students were said to roll their final projects Transportation, now standard in most U.S. airports.
Ambient light into class while making last-minute changes.
Existing or surrounding light in an area or space. Dynamic sign
Conceptual design Sign with changeable display capability, such as an elec-
Animation The initial or idea phase of the design process. tronic message unit or reader board.
Moving images, real or electronic, on a sign or display.
Construction documents Elevation
Architectural scale The combined package of construction drawings, specifica- Drawing of front or side view of a building or structure;
One of twelve drawing proportions used to draw objects tions and bid instructions. Also: bid documents, contract direct perpendicular view of a surface.
larger than the page, i.e., 1/4” = 1’. documents, or bid package.
oe]
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FIDs Freestanding
Flight information displays. Ground mounted; without attachment to walls or ceiling.
0
Costs associated with construction, fabrication, or purchase Knockdown
of physical facilities or components. A fabricated exhibit or object that is designed to be
taken apart and rebuilt at another location. Also: KD
Finial Hardscape or demountable.
Decorative ornament attached to the end of a pole. Paving, curbs, railings, and other “hard” outdoor surfaces or
objects. LCD
Finger sign Liquid crystal display. Electronic display screen capable of
Directional sign made of individual pointed slats, each High-pressure laminate presenting complex, pictorial images and information.
mounted to point directly in the direction of a destination. Durable, decorative plasticlike material used for countertops
Also: pointer sign. and other high-use surfaces, i.e., Formica. LED
Light-emitting diode. Technology based on tiny light sources
First surface Icon organized into a grid for the display of changeable messages.
Front or exposed side of a sheet material. Symbolic graphic representation, simplified picture, or image.
Also: a large distinctive object in an environment or space. Load
Amount of electricity needed to power something, usually
Interactives expressed in amps. Can also refer to weight or accumulated
Objects, controls, computers, and video that guests can weight in structural engineering.
\\VAblee move, activate, or affect in some way.
at ee Marquee
Interpretive design Identification sign.
Flag-mounted sign Design discipline focusing on explaining or interpreting
Sign mounted perpendicular to a wall.~ information, as in exhibit or museum design. Message schedule
Also: blade sign or outrigger sign. A list of signs, by category, presenting the wording of each
sign and often indicating additional information such as
mounting type, references to other documents, etc. Also:
ISA message matrix.
International symbol of accessibility.
Used to indicate accessible routes, ( F Millwork
facilities, parking, etc. Cabinetry, counters, and other built-in woodwork.
Flips
Small hinged panels that, when lifted by guests, reveal cap-
tions or other information.
Flexible media
Nonrigid sign-making material, i.e., fabric banners or vinyl Kerning Monument sign
wrapping. The spaces between letters in a word. Also: letter spacing. Formal ground-mounted identification sign.
Footing MUTCD
The hidden or underground structure that supports a sign or Manual of Uniform Traffic Control Devices. Federal or state
other freestanding object. guidelines for highway signage.
sG&G
RS
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tg
Not-to-exceed contract Professional liability insurance RFQ mat)
Contract based on hourly billing, but with a limit that Insurance that protects against errors and omissions by Request for qualifications.
cannot be exceeded. Also: NTE. design professionals.
ROI
Notice to proceed Programming Return on investment.
Official written notice to start work previously approved by The process of organizing the signage needs of a project
a contract. Also: NTP. into types, locations, and messages. Scale
Relative size of one thing to another. See: Architectural scale.
Patina Proposal
Effect of wear or aging on a surface. Usually refers to the Written offer of services, costs, and schedule for a project Schematic design
warm and interesting appearance of aging seen in exotic or assignment. Design phase that results in scaled drawings showing the
metals such as bronze or copper. basic appearance of a building or object. Includes visual
Punch list details, but little information about structure or materials.
List of items for correction or completion, usually prepared
at the end of a project. Screen-printing
Printing of images through a stenciled screen. Also: silk-
Pushthrough (letters) screening.
Refers to acrylic letters that have been “pushed through”
Pattern matching letter shapes cut out of sheet material. Second surface
Full-size paper layout of the letters and messages of a sign Back side of a transparent material.
for approval prior to fabrication.
Shell building:
Peer review Structured walls, roof, and mechanical core of a building.
Review of designs or drawings by an independent profes-
sional peer; only seen in certain government projects. Shop drawing
Detailed fabrication drawing by vendor (not designer).
Phenolic resin signage
Digital graphics embedded in high-pressure laminate Pylon sign Short list
material. Tall vertical sign or overhead List of finalist candidates for a project or contract.
sign on a pole.
Photopolymer
Plastic that can be photoetched to leave tactile “high Record drawings
spots” for Braille and tactile letters. A set of the construction draw-
&
ings revised after construction is completed to reflect field
Plan view changes made during construction. Also: as-built drawings.
Drawing of a building or object viewed from the top or city
above. Also: top view. Reflected ceiling plan ws
eames
A drawing of a ceiling as if it were viewed reflecting off the
floor or transparently through the roof.
Sign code
Retro-reflective Official limitations to signage on private property, usually as
The ability of a material to reflect light back toward its part of a municipal code. Typically includes limitations on
source, instead of away at an equal angle. Developed for sign size, quantity, location, and lighting.
night viewing of highway signs.
Sign engineering
Porte cochere ie RFI Structural or electrical engineering for sign structures, foun-
> Roofed overhang at a vehicle entrance or drop-off. Also, Request for information. Formal requests from contractors to dations, or electrical power.
carport. designers or architects during construction.
es
Streakers, strollers, and studiers Wind load
Exhibit design shorthand for the three types of exhibit visitors. Pressure applied to a surface by wind. Usually expressed in
pounds per square foot.
Submittal
Official document provided as part of the design or approval Working drawings
process, i.e., a shop drawing or color sample. See: Construction drawings.
Site plan
Drawing showing the configuration of a piece of property, Subsurface
including placement and shapes of buildings, streets, walk- Graphics printed on the back side of a transparent surface
ways, and landscape elements. but read through the front surface. See: Second surface.
Vinyl letters
Letters cut from adhesive-backed vinyl. Also: die-cut letters
or VDC.
Water feature
Fountain or other water-based design.
Wayfinding
Signs and other graphics for visitor circulation. Sen
Stanchion
SS
Leglike base for a freestanding sign.
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ACKNOWLEDGMENT
Thank you to all who helped make this book possible, especially:
Karen Aseltine
Jack Biesek
Jennifer Bressler
Christina Chang
Rick Chavez
Jeff Corbin
Ann Dudrow
Virginia Gehshan
Todd Hays
In Sung Kim
Dinnis Lee
Jan Lorenc
Suzette Mason
Jerry McConnell
Michele Perez
Debbie Peters
Sherri Schottlaender
Perry Shimoji
John Temple
Carla Walecka
Heather Watson
Tzumin Wen
Enviroprnm
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Wayne Hunt is founding principal of
Hunt Design Associates in Pasadena,
California, a consulting design office
specializing in graphic design for build- «
ings, places, and spaces. The firm’s clients
include the Walt Disney Company,
Kennedy Space Center, Clear Channel
Entertainment!—Exhibitions, Universal
Studios Hollywood, MGM Grand, and
more than twenty cities and government
agencies. Mr. Hunt teaches Environmental
Graphics at Art Center College of Design
and is past president of the Society
for Environmental Graphic Design.
He edited the book Designing and
Planning Environmental Graphics and
is the author of Urban Entertainment
Graphics, and numerous articles about
signage and graphics.
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