Service Bulletin – Product

Subject: Fault Code 511 FMI 7 or 10 and Transmission Service Lamp – Endurant HD
and PACCAR TX-12 Transmissions
Document Number: TAIB-0885
Date: September 21, 2020 Updated: December 16, 2024

Issue Description:
Customers may experience transmission service lamp on, no gear engagement from
Neutral and Fault Code 511 (SPN 5614) FMI 7 or 10, Clutch Engage Solenoid 1 (C4)
– Coarse Vent.

Affected Models/Population:
• Endurant HD
• PACCAR TX-12

Field Strategy:
1. Key off.
2. Set vehicle parking brake and chock wheels.
3. Key on with engine off.
4. Connect ServiceRanger.
5. Create a Service Activity Report (SAR).
6. Select “Send to Eaton” – Internet connection required.
7. Go To Programming.
8. Under Software Information, record TCM software part number.
• If TCM software part number is less than (<) HD 5516024 (TX-12
5516023), go to Step 9.
• If TCM software part number is equal to or greater than (≥) HD 5516024
(TX-12 5516023), go to Step 21.

9. From Available Updates select SW-23150-P (5516072) and select Confirm.

10. Select Download and follow on-screen prompts.
11. Key off and wait one minute.
12. After waiting one minute, key on with engine running.
13. Allow vehicle air pressure to reach governor cut-off then wait three minutes to
allow the auto-clutch calibration to complete.
14. After waiting three minutes, Connect ServiceRanger.
15. Go To Fault Codes and record transmission fault codes.
• If no transmission fault codes are Active, go to Step 16.
• If Fault Code 511 FMI 7 or 10 is Active, go to Step 21.
• If other transmission fault codes are Active, go to Endurant HD
Troubleshooting Guide TRTS0950.

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16. Road test vehicle for 18 minutes (0.3 of an hour) performing multiple launches
from a stop and upshifts.
17. Select Neutral.
18. Set vehicle parking brake and chock wheels.
19. Connect ServiceRanger.
20. Go To Fault Codes and record transmission fault codes.
• If no transmission fault codes set Active during road test, process
complete.
• If Fault Code 511 FMI 7 or 10 set Active during road test, go to Step 21.
• If other transmission fault codes set Active during road test, go to
Endurant HD Troubleshooting Guide TRTS0950.

21. Key off.

22. Remove two 10 mm Clutch Housing Inspection Cover cap screws and cover.

Inspection Cover (1), Cap Screws (2) Pivot Pin (1)

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23. Through the Clutch Housing Inspection Cover, inspect Release Yoke Pivot Pin.
Do not remove transmission from vehicle.
• If Release Yoke Pivot Pin is not broken, go to Step 24.
• If Release Yoke Pivot Pin is broken, go to TAIB0889 HD Clutch Release
System Wear/Damage.

NOTICE: Using a flashlight and pry bar, lightly pry up on the Release Yoke to
determine Pivot Pin condition. Do not pry Release Yoke from Pivot Pin.

Pivot Pin not broken: Pivot Pin broken:

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24. Re-install Clutch Housing Inspection Cover and two 10 mm cap screws, torque to
8.8-10.4 Nm (6-8 lb-ft).
25. Inspect Linear Clutch Actuator (LCA), refer to image below.
• If equipped with an LPL LCA, replace the LCA. Go to Step 26.
o Refer to Endurant HD Service Manual TRSM0950, LCA service
procedure.
• If equipped with an HPL LCA, go to Step 30.

LPL – No raised casting at 5 o'clock position

HPL – Raised casting at 5 o'clock position

26. Key on with engine running, “CC” indicated in display.

27. Allow vehicle air pressure to reach governor cut-off, allow the auto-clutch
calibration to complete, “CC” no longer indicated in display.
28. Connect ServiceRanger.
29. Go To Fault Codes and record transmission fault codes.
• If no transmission fault codes are Active, process complete.
• If Fault Code 511 FMI 7 or 10 is Active, go to Step 30.
• If other transmission fault codes are Active, go to Endurant HD
Troubleshooting Guide TRTS0950.

30. Was software updated during this process?

• If no, Contact Eaton Cummins Automated Transmission Technologies for
further diagnostic instructions.
o U.S. and Canada Help Line: +1-800-826-4357
o Mexico Help Line: +52-800-800-6801
• If yes, connect ServiceRanger, create a Service Activity Report, select
Send to Eaton and Contact Eaton Cummins Automated Transmission
Technologies for further diagnostic instructions.

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 Service Bulletin – Product

Another example of a Clutch Housing Inspection Cover removed with a new (not
broken) Release Yoke Pivot Pin:

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Warranty Information:
If Release Yoke Pivot Pin is found to be broken, refer TAIB-0889 service strategy and
warranty information.

Warranty Parts
• Option 1:
o No Parts
• Option 2, 3, 4:
o K-4357 LCA Kit (Endurant)
or
o K-4357-PAC LCA Kit (PACCAR)

Warranty Labor
Only one option applies:
Option Labor Operations Hours
1 Diag, Software update, Road test 1.6
2 Diag, Software update, Road test*, Pivot pin inspect, LCA replace, Road test 2.5
3 Diag, Software update, Pivot pin inspect, LCA replace, Road test 2.2
4 Diag, Pivot pin inspect, LCA replace, Road test 1.9
*and Fault Code 511 FMI 7/10 set Active

• Diagnostics (1.0 hour)

• Software Update (0.3 hour)
• Pivot Pin Inspection (0.2 hour)
• LCA R&R (0.4 hour)
• Road Test (0.3 hour)

All warranty claim options:

Repair Order / Claim Text:
• Claim Text – Enter the following:
o Primary Causal Part #: A-10000714
o TAIB-0885
Part Return Instructions:
• Claimed parts are to be returned to the Eaton Warranty Return Center
(Galesburg MI.) “Collect” per TMIB0129. Follow packaging instructions per
TCWY0600.

Warranty Coverage:
Standard warranty per Model and Vocation as published in the Eaton Cummins
Automated Transmission Technologies Warranty Manual ECWY3000.

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Service Bulletin – Product

FC511 FMI 7, 10

Record TCM
Software PN

Key on engine
running, let auto
Less than Update software to
Yes clutch calibration
5516024 (R2.3)? 5516024 or greater
run. Re-check for
fault codes

No

Yes,
Inspect Release Active Fault Yes,
FC511 Go to TRTS0950
Yoke Pivot Pin Code Set? Others
FMI 7 or 10

No

Road Test 0.3 hr,

multiple launches
Pivot Pin
Go to TAIB0889. Yes and upshifts. Re-
Broken?
check for fault
codes.

No

Yes,
Active Fault Yes,
Inspect LCA FC511
Code(s)? Others
FMI 7 or 10

No

Connect
ServiceRanger. Was software Process Complete.
LPL or HPL
Create a Service Yes updated during HPL
Type LCA?
Activity Report and this process?
Send to Eaton

No LPL

Contact Eaton
Cummins for further
Replace LCA
diagnostic
instructions.

Key on engine
running, let auto
clutch calibration
run. Re-check for
fault codes

Connect
ServiceRanger. Was software Yes,
Active Fault Yes,
Create a Service Yes updated during FC511 Go to TRTS0950
Code(s)? Others
Activity Report and this process? FMI 7 or 10
Send to Eaton

No No

Contact Eaton Process complete.

Cummins for further
diagnostic
instructions.

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Change Log
Date Description
12/16/2024 Updated Issue Description, Repair Strategy and Warranty
Information sections. Added procedure process flow.
04/15/2024 Updated warranty parts section, changed references from K-4357
and K-4357-PAC to K-4357R and K-4357R-PAC.
09/21/2020 Document created.

The material contained in this bulletin is product improvement information. Eaton Corporation is not committed to,
or liable for, canvassing existing products. FSUD: 2018-FSUD-2648

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