THERESE RESTAURANT

M.H Del Pilar St. Molo Iloilo City

MENU

SOUP
Cream of mushroom soup

SALAD
Cucumber salad with warm bacon dressing

ENTRÉE MAIN COURSE

Grilled Bangus with pasta and Beef Brisket with pasta and
Vegetable sidings Vegetable sidings
2007 Dona Elena Pinot Blac wine 2009 Dona Elena Shiraz wine

DESSERT
Peanut Brownies with Chocolate Sauce

Asti Martini
(Italian sparkling wine)

HOT BEVERAGE
Coffee, Tea, Hot Chocolate, Espresso

P 2,000.00
 TABLE SERVICE
1. Clean and sanitized the table.
2. Set up the table “ala carte set up”
3. Welcoming the guest.
4. Lay table napkin on the lap.
5. Introduce yourself to the guest.
6. Present the menu
7. Suggest the refreshing drink.
8. Go to the kitchen.
9. Get the pitcher and pour water to the water goblet.
10. Get the refreshing drink.
11. Ask the guest order.
12. Repeat the order.
13. Apply the suggestive selling.
14. Ask the about the hot beverage “Ma’am /Sir would do want to served your hot beverage together
with your dessert or after your dessert?”
15. After taking order go to the KITCHEN.
16. Set up the table according to the order of the guest.
17. Serve the complementary bread and say, “Ma’am/sir this is complementary bread. What would you
like, plain or toasted?”
18. Serve the food according to the order of the guest.
19. Before serving the main course get the BREAD AND BUTTER PLATE with bread and butter.
20. After main course get the SALT AND PEPPER SHAKER.
21. Clean the table before serving the dessert.
22. Before serving the dessert and hot beverages, place the dessert fork at the right side of the guest.
23. Serve the dessert at the left side of the guest and the hot beverages at the right side of the guest.
24. Get the coffee pot or tea pot with underline and pour the hot water to the cup.
25. Present the bill to the guest with the receipt facing down.
26. Get the money and say “I received _____ and I will be back for your change and receipt.
27. Give to the guest their change and say “Ma’am/ sir here is your change and receipt”.
28. Ask the guest about the food and service. You may say:
“Ma’am/sir how do you find our food? What about our service Sir/ Ma’am?”
29. Bid goodbye.

Note:
LEFT- serving the food
RIGHT- bussing out
Make 3(three) receipt w/ price according to menu price
1 kitchen copy
1 cashier copy
1customercopy
 FRENCH AND RUSSIAN SET UP
1. Clean the table
2. Set the table (complete set-up)

1. Ash tray
2. Flower vase
3. Salt shaker
4. Pepper shaker
5. Table napkin
6. Teaspoon or demitasse spoon
7. Dessert fork ( note: the dessert fork of Russian was long than ordinary dessert fork)
8. Show plate
9. Dinner plate
10. Fish plate
11. Soup under liner or salad plate
12. Soup plate
13. Steak knife
14. Fish knife or dinner knife
15. Salad knife
16. Soup spoon
17. Dinner fork
18. Fish fork or dinner fork
19. Salad fork
20. Bread and butter plate
21. Butter spreader
22. Water goblet
23. Red wine glass
24. White wine glass
25. Champagne glass
26. Table cloth

3. Get the ash tray before welcoming the guest

4. Welcome the guest

NOTE: change the food according to the menu)

Student: Good morning Ma’am/ Sir! Welcome to Therese Restaurant, do you have any reservation
Ma’am/ Sir?

Guest: Yes

Student: May I know the Name in your reservation Ma’am /Sir

Guest: Tessa

Student: Wait for a while Ma’am/Sir, I will check in our Reservation list.

Guest: okay

Student: Ma’am/ Sir this way to your table Ma’am/ Sir, please come with me Ma’am/ Sir.

Guest: Okay

Students: is this table okay to you Ma’am / Sir?

Guest: Yes
 Student: Have a seat Ma’am/ Sir

May I lay the table napkin on your lap?

Guest: Sure

Student: By the way Ma’am/Sir, I’m Sony your Food Attendant, and here is our menu.

5. Get the pitcher of water and pour the water Goblet.

6. Get the Bread and Butter.

7. After serving the bread, serve the Soup

Students: Excuse me! Ma’am / Sir this is Potato and Leeks Soup. please Enjoy your food.

*After done eating get the soup plate and soup spoon.

(Note: if the underline of the soup or the salad plate was dirty, you should change the plate)

8. Serve the salad

Students: Excuse me! Ma’am/Sir this is spinach and apple with warm bacon dressing. Enjoy your
food.

*After eating, get the salad plate, salad fork, salad knife, bread and butter plate and butter spreader.

9. Before serving the white meat, serve the white wine.

Students: Excuse me Ma’am/ Sir. This is 2007 Dona Elena Pinot Blanc (Pe- ño bla) from France, It
has 13% alcohol and it complements well your white Meat. May I pour this to your glass?

Guest: Sure

Student: Add some more Ma’am/Sir?

Guest: Yes Please (Note: Add some more to the White wine Glass)

10. Serve the White Meat

Student: Excuse me! Ma’am/ Sir this is Roasted Chicken with Butter lemon Sauce. Enjoy your food.

*After eating, get the fish plate, dinner knife or fish knife, fish fork or dinner fork and white wine
Glass.

11. Before serving the red meat, serve the red wine.

Student: Excuse me! Ma’am/ Sir! This is 2009 Dona Elena Shiraz (shi-raz) a product of France, it has
13% alcohol contain and it is complement to your red meat. would you like to taste this wine now?
(Note: Pour a little bit of Wine)

Guest: Sure

Student: some more Ma’am/Sir?

Guest: Yes Please

12. Serve the Red Meat

 Student: Excuse me! Ma’am/ Sir this is Braised veal Chunk with red wine and Shallots sauce. Enjoy
your food.

*After eating, remove the show plate, salt and pepper shaker, dinner plate, steak knife, dinner fork
and red wine glass.

13. Clean the table before serving the dessert.

14. Before serving the dessert, serve the sparkling wine.

Student: Excuse me! Ma’am / Sir, this is 2010 sparkling Wine from California, It has 5% alcohol
contain and it is good for your Dessert. May I pour you glass? (Note: Pour a little bit of Wine)

Guest: Sure

Student: Some more Ma’am/Sir?

Guest: Yes Please

15. Before serving the Dessert, remove the dessert fork then place to the right side of the guest.
Student: Excuse me! Ma’am/ Sir this is your chocolate lava with caramel sauce. Enjoy your food.

* After done eating, remove the dessert plate, dessert fork and champagne Glass.

16. Serve the Hot Beverage.

(Note: for French service serve with the demitasse cup and saucer with hot chocolate or espresso

For Russian set up serve the coffee using cup or tea cup and saucer with coffee of tea.

17. Bill out.

Guest: Bill out

Student: Excuse me! Ma’am /Sir, here your bill and you bill is P 1, 500.00

*guest gives P 2,000.00*

Student: I receive P 2,000.00, Mama I will be back for your change and receipt.

Student: Excuse me! Ma’am /Sir, here is your change and receipt. Thank you for dining with us, we
hope to see you again in your future dining experience. Have a nice day.

RUSSIAN SET UP
 Ash Tray Salt & Pepper
Shaker
Flower Vase
Water Goblet
Teaspoon

White Wine Glass

Dessert fork
Red Wine Glass
Bread & Butter
Plate
Champagne
Glass
Butter
Cup & Saucer
Table
Salad Fork Napkin
Soup Spoon
Dinner Fork
Salad Knife
Fish/ Dinner
Fish/ Dinner
Fork
Knife

Salad Plate Soup Plate Dinner Plate Fish /Dinner Show Plate Steak Knife
Plate

1. Ash tray
2. Flower vase
3. Salt shaker
4. Pepper shaker
5. Table napkin
6. Teaspoon
7. Dessert fork ( note: the dessert fork of Russian was long than ordinary dessert
fork)
8. Show plate
9. Dinner plate
10. Fish plate
11. Soup under liner or salad plate
12. Soup plate
13. Steak knife
14. Fish knife or dinner knife
15. Salad knife
16. Soup spoon
17. Dinner fork
18. Fish fork or dinner fork
19. Salad fork
20. Bread and butter plate
21. Butter spreader
22. Water goblet
23. Red wine glass
24. White wine glass
25. Champagne glass
26. Table cloth
27. Coffee cup and sauce

FRENCH SET-UP

Ash Tray Salt & Pepper

Shaker
 Flower Vase
Water Goblet
Demitasse
White Wine Glass
Dessert fork
Red Wine Glass
Bread & Butter
Plate
Champagne
Glass
Butter
Cup & Saucer
Table
Salad Fork Napkin
Soup Spoon
Dinner Fork
Salad Knife

Fish/ Dinner
Fork Fish/ Dinner
Knife
Salad Plate Soup Plate Dinner Plate Fish /Dinner Show Plate
Plate Steak Knife

1. Ash tray
2. Flower vase
3. Salt shaker
4. Pepper shaker
5. Table napkin
6. Demitasse spoon
7. Dessert fork
8. Show plate
9. Dinner plate
10. Fish plate
11. Soup under liner or salad plate
12. Soup plate
13. Steak knife
14. Fish knife or dinner knife
15. Salad knife
16. Soup spoon
17. Dinner fork
18. Fish fork or dinner fork
19. Salad fork
20. Bread and butter plate
21. Butter spreader
22. Water goblet
23. Red wine glass
24. White wine glass
25. Champagne glass
26. Table cloth

BASIC ALA CARTE SET- UP

Flower Vase
 Salt & Pepper
Shaker
Dinner Fork

Water Goblet

Bread & Butter

Plate Dinner Knife
Table
Napkin
Butter

COMPLETE SET-UP

Flower Vase Water Goblet

Salt & Pepper Tumbler w/ juice

Shaker and Coaster

Dessert fork

Soy Dish w/ Butter or Jam

Appetizer fork

Bread & Butter Plate

and Buterr spreader
Soup spoon

Salad fork Dinner fork Dinner knife Salad knife

AFTER WITH DESSERT

Flower vase Water Goblet

 Soy Dish w/
sachet of Sugar Container
Coffee, tea and

Cream Container
Coffee, tea, demitasse
cup and saucer with
teaspoon or demitasse
spoon

TOGETHER WITH DESSERT

Water Goblet

Flower Base
Soy Dish w/
sachet of
Coffee, tea and

Dessert plate
Sugar Container

Cream Container
Coffee, tea, demitasse
cup and saucer with
teaspoon or demitasse
spoon Dessert fork

Margarita Restaurant
M.H. del Pilar Street, Molo, Iloilo City

American Breakfast- P220.00

 Ham with Scrambled Egg
  Corned beef with Sunny Side-up Egg
 Bread (Plain/Toasted) Spread with (Butter/ Jam)
 Hot Beverage (coffee, tea, chocolate)
 Cold Beverage (Grape, pineapple, orange juice)

Filipino Breakfast- P220.00

 Tocino with Rice and Sunny Side-up Egg
 Chorizo with Rice and Sunny Side-up Egg
 Hot Beverage (coffee, tea, chocolate)
 Cold Beverage (Grape, pineapple, orange juice)

Continental Breakfast- P180.00

 Bread (Plain/Toasted) Spread with (Butter/ Jam)
 Hot Beverage (coffee, tea, chocolate)
 Cold Beverage (Grape, pineapple, orange juice)

Fruits P50.00
 Apple
 Orange

Room service (CASH) breakfast worth 180.

For American breakfast we
1. Greet the guest. have___________________________.
For continental we have
Student: “Room Service, Good morning! __________________________________.
This is ________ speaking. How may I help you? For Filipino we have
____________________________________.
Guest: May I know the menu for breakfast?
Student: Before anything else ma’am/ sir may I know May I take your order ma’am / sir?”
who’s on the line and your Room number?
Guest: I’m ________ from Room _________ Guest: “One American breakfast.”
Student: “Ma’am/sir, we have 3(three) sets of Student: “For American what do you want ham or
breakfast. We have American breakfast worth 220, scramble egg or corn beef with sunny side up egg?”
continental breakfast worth 200 and Filipino
 For bread ma am/ sir Plain or toasted. Spread Student: Before anything else ma’am/ sir may I know
with butter or jam. who’s on the line and your Room number?
For your hot beverages, what do you like? Guest: I’m ________ from Room _________
Coffee, tea or chocolate? Student: “Ma’am/sir, we have 3(three) sets of
For your cold beverages, what do you like? breakfast. We have American breakfast worth 220,
Orange, pineapple or grape juice?” continental breakfast worth 200 and Filipino
Guest: I want ________________________. breakfast worth 180.
Student: May I repeat your order, you ordered 1 For American breakfast we
American breakfast composed of have___________________________.
____________________________________________.” For continental we have
How would you like to settle your bill you want __________________________________.
to pay in cash or charge in the room? For Filipino we have
Guest: Pay in cash. ____________________________________.
Student: Are you going to pay an exact amount or do
I need to bring a change? May I take your order ma’am / sir?”
Guest: My money is _____________.
Student: Your food will be served after 20 minutes, Guest: “One American breakfast.”
would that be okay for you ma’am/ sir?
Guest: yes Student: “For American what do you want ham or
Student: Thank you for calling room service scramble egg or corn beef with sunny side up
department. Have a nice day. egg?”
For bread ma am/ sir Plain or toasted. Spread
2. Go the kitchen. with butter or jam.
3. Set the trolley according to the order of the guest. For your hot beverages, what do you like?
4. Knock three times and announce “Room Service”. Coffee, tea or chocolate?
Guest opens the door. For your cold beverages, what do you like?
Guest: yes? Orange, pineapple or grape juice?”

Student: Good Morning Ma am/Sir! I’m _________ Guest: I want ________________________.

from room service department. Ma’am/ sir Student: May I repeat your order, you ordered 1
_________ from room______ ordered one American breakfast composed of
American breakfast? Am I right ma’am/sir? ____________________________________________.”
Here are your orders. May I come in?” How would you like to settle your bill you want
Guest: sure. to pay in cash or charge in the room?
Student: Would you like me to set-up you r food on Guest: charge in my room.
the table or leave it on the trolley? Student: Your food will be served after 20 minutes,
Guest: set -up on the table please. would that be okay for you ma’am/ sir?
Student: Yes Ma’am/ Sir. Guest: yes
Student: Thank you for calling room service
6. Set-up the table according to the order. department. Have a nice day.

Student: Ma am / Sir I’m done setting-up your table. 2. Go the kitchen.

Please have a sit. (Lay the table napkin on the 3.Set the trolley according to the order of the guest.
lap of the guest) 4. Knock three times and announce “Room Service”.

7. Present the bill. Guest opens the door.

Student: Ma’ am/ sir here is your bill? Guest: yes?

8. The guest gives his/ her money. Student: Good Morning Ma am/Sir! I’m _________
Student: I received _______ and here is your change from room service department. Ma’am/ sir
and please sign the acknowledgement receipt. _________ from room______ ordered one
Ma’am/sir if you are done eating just call Room American breakfast? Am I right ma’am/sir?
Service Department so that we will send somebody Here are your orders. May I come in?”
to clear your table. Thank you Ma am/ sir. Enjoy your
food and have a nice day. Guest: sure.
Student: Would you like me to set-up you r food on
the table or leave it on the trolley?
Guest: set -up on the table please.
Student: Yes Ma’am/ Sir.
Room service
(Charge in the room) 6. Set-up the table according to the order.
1. Greet the guest.
Student: Ma’am / Sir I’m done setting-up your table.
Student: “Room Service, Good morning! Please have a sit. (Lay the table napkin on the
This is ________ speaking. How may I help you? lap of the guest)

Guest: May I know the menu for breakfast? 7. Present the bill.
Student: Ma ‘am/ sir here is your bill? Please sign the acknowledgement receipt. Ma’am/sir if you are done
eating just call Room Service Department so that we will send somebody to clear your table. Thank you Ma
am/ sir. Enjoy your food and have a nice day.

American Breakfast
Set in the tray
1. Straw of soft drinks
2. Dinner fork
3. Dinner knife put inside in the table napkin
4. Butter spreader
5. Teaspoon/ Demitasse spoon
6. Dinner plate w/ food and Food Cover w/ table napkin on the top
7. Bread and butter plate with bread
8. Cup / teacup / demitasse cup
9. Saucer/ saucer / saucer
10. Tumbler w/ juice and with glass cover and coaster
11. Water goblet w/ glass cover
12. Sugar container
13. Cream container
14. Soy dish w/ butter or jam
15. Soy dish w/ sachet of coffee or tea bag or chocolate
16. Coffee pot / teapot w/ underline
17. Salt and pepper shaker
18. Flower vase
19. Placemat
20. Bill folder

Continental Breakfast
Set –up on tray
1. Butter spreader put inside in the table
2. Teaspoon/ demitasse spoon napkin
3. Bread and butter plate w/ food cover w/ table napkin on the top
4. Cup / teacup / demitasse cup
5. Saucer/ saucer / saucer
6. Tumbler w/ juice and with glass cover and coaster
7. Water goblet w/ glass cover
8. Sugar container
9. Cream container
10. Soy dish w/ butter or jam
11. Soy dish w/ sachet of coffee or tea bag or chocolate
12. Coffee pot / teapot w/ underline
13. Bread basket
14. Flower vase
15. Placemat
16. Bill folder

Filipino breakfast
1st Layer Set on tray cover and coaster
8. Water goblet w/ glass cover
1. Dinner fork 9. Sugar container
2. Dinner knife put 10. Cream container
inside in the 11. Soy dish w/ sachet of coffee or tea
3. Teaspoon/ Demitasse spoon table bag or chocolate
napkin 12. Coffee pot / teapot w/ underliner
4. Dinner plate w/ food and Food Cover 13. Salt and pepper shaker
w/ table napkin on the top 14. Flower vase
5. Cup / tea cup / demitasse cup 15. Placemat
6. Saucer/ saucer / saucer 16. Bill folder
7. Tumbler w/ juice and with glass

American set-up Water Goblet w/

cover

Tumbler w/
glass cover, juice
and Coaster
Flower vase

Salt and pepper Teapot/Coffee

shaker pot w/ underliner

Dinner fork
Sugar Container
Table
Soy Dish w/ Butter or
Cream Container
Food Cover
Bread & Butter Plate w/
and Buterr spreader Dinner Plate

Coffee, tea, demitasse

Placemat cup and saucer with
Soy Dish w/ teaspoon or demitasse
sachet of spoon
Dinner knife Coffee, tea and

Filipino Set up

Water Goblet w/
cover
Flower vase

Tumbler w/
glass cover, juice
Salt and pepper and Coaster
shaker

Teapot/Coffee
Table pot w/ underliner
Napkin

Food Cover
Dinner fork w/ Sugar Container
Dinner Plate
d
 Cream Container

Placemat

Soy Dish w/ Coffee, tea, demitasse

sachet of cup and saucer with
Dinner knife Coffee, tea and teaspoon or demitasse
spoon

Continental set up

Water Goblet w/
cover Tumbler w/
glass cover, juice
Flower vase and Coaster

Teapot/Coffee
Soy Dish w/ Butter or pot w/ underliner

Sugar Container
Table
Napkin
Cream Container

Bread & Butter Plate Coffee, tea, demitasse

and Buttertspreader cup and saucer with
teaspoon or demitasse
Soy Dish w/ spoon
sachet of
Coffee, tea and

Table Napkin Folding

1. Pyramid

2. Birds of paradise

3. Bishop hat

4. Rose bud
5. Sail

6. Candle

7. Crown

8. Goblet fan

9. Standing fan

10. Slide napkin