Madhan Resume
Madhan Resume
Results-driven Sales and Marketing Specialist with 3+ years of experience spearheading omnichannel
strategies and digitalized customer engagement initiatives. Adapt at leveraging data analytics and emerging
technologies to optimize ROI, having increased revenue by 35% through targeted digital campaigns.
Experience
Sales Manager at 2CQR Automation Private Limited Sep 2022 - Feb 2024
Interpreted, extrapolated, and tracked various data of customers to find out customer behaviors
along with state-wide retention numbers.
Approaching clients (Telephonic/Virtual/Field) to pitch for various products and services. Conduct
market research to identify new business opportunities and industry trends. Monitor and analyze
competitor activities and market conditions to inform business development strategies.
Assist in identifying and reaching out to potential clients to build strong relationships.
Negotiate proposals and contract terms & conditions to meet both client & company needs.
Build and maintain strong relationships with key educational institutions (colleges, universities,
libraries) and decision-makers (administrators, faculty heads, and library coordinators) to drive
awareness and adoption of our educational offerings.
Collect market feedback and provide periodic updates to the management for the formulation of
policy & strategy.
Deliver persuasive presentations and product demonstrations to college/university
administrators and prospective students to showcase the value of the automation products.
Customer Service Manager at Red Gaze Apparel LLP Aug 2020 - Feb 2022
Calling and following up with the top officials of the foreign companies and arrange the primary
meetings for our officials.
Oversee the execution of email outreach campaigns, ensuring the timely delivery of messages
across various stages of the sales funnel.
Customize email templates to fit different prospect segments, ensuring personalized and relevant
messaging.
Manage leads from initial outreach to the meeting stage, focusing on improving conversion rates
at each stage of the pipeline.
Education
ITM Business School - PGDM Sales and Marketing June 2017 - April 2019
Panimalar Institute of Technology - B.E Electronics and Communication Engineering Aug 2012 - April 2016
Skills
SAP MM S/4 HANA Certification
Analytical and Research Skills
Digital Marketing Course Certification