The 4Ms of Operations: Prepared By: Karla Jane F. Bangaysiso
The 4Ms of Operations: Prepared By: Karla Jane F. Bangaysiso
OPERATIONS
PREPARED BY: KARLA JANE F. BANGAYSISO
If SALES is the engine that powers Auto Salvage yards the PRODUCTION is the drive
train that gets us where we are going.
PRODUCTION is both reactive and proactive almost simultaneously.
It reacts to what is sold today and must meet the expectations set by the sales team. It
must also anticipate what most likely will be needed in the near future.
PRODUCTION IS DRIVEN BY SALES
The buyer buys vehicles based on statistics of what has been sold and what has been
searched. By the same token, production managers should decide how many and what
parts to take off a vehicle based on statistics of what has been sold and searched for
on the vehicle.
Why put labor into parts that make up less than 20% of sales? Why spend pesos
chasing nickels? With today’s inventory management system., the production managers
have an unprecedented amount of information at their fingertips and they need to
learn how to use it.
4 MS OF PRODUCTION
• Method
• Manpower
• Machine
• Material
METHOD
• Use the Inventory Management System to establish what is needed and at what
inventory stock levels impacts the first M-Method. Based on what is known, the manager
can determine the volume of cars that need to be processed and who will be responsible
for each step of the process. The manager will determine the most efficient way for each
part of the process to be done to eliminate damage to the product and to eliminate
areas where time and manpower are wasted. Controlling waste is the key to efficient and
profitable production.
MANPOWER
When examining methods which are now in place, what is the ideal number of people it
will take to perform these methods and what positions should they be in? How will the
personnel be trained and measured for performance? What is the “cycle time” of each part
of the Method?
MACHINE
When examining the facilities, vehicles, and tools, is everything needed in place to ensure
the safety of the employees while maximizing the efficiency and productivity of the
department? Do all employees have access to the same tools and equipment, if needed? Do
the tools enable them to perform tasks independently? Are they trained on how to
maintain the machinery and tools?
MATERIAL
Are the materials needed is in place to perform all parts of production and are they
conveniently located to minimize waste? Example: All material needed to clean and package
are always available and are in place to minimize effort. Does the layout of the production
department minimize waste movement? Example: Does the part flow go in one direction or
does it zigzag throughout your facility?
MEASURING PRODUCTION
Once the new processes are formalized and employees are trained on how to
perform, you can begin to measure for expected performance and begin enforcing
minimums. Do get also production standards and implementation procedures. Once these
standards are known, the manager is responsible in figuring out how to motivate (by means
of money/recognition) and train the employees to reach these new standards.
PRODUCTION OR TECHNICAL FEASIBILITY
This plan should indicate how the different stages in a process are linked together. It should
identify any “bottlenecks” in the process, the equipment that is required for each stage and
where quality assurance procedures should be used.
The data that has been found from market surveys is added to the process chart to
indicate the scale of production that is required.
A chart is prepared and used for planning a number of different aspects of the production
process.
RAW MATERIALS AND INGREDIENTS
There are two stages involved in planning the amounts of materials that are needed to
produce the required weight of the product. It is necessary to calculate the amount of
each ingredient that will be needed to formulate a batch of product. Further, it is necessary
to calculate the amount of losses that can be expected during preparation.
EQUIPMENT REQUIRED
Selection of packaging materials frequently causes the largest problems for small producers
and is often the main cause of delay in getting a business established.
Consideration include the following:
• The technical requirements of the product for protection against light, crushing air,
moisture, etc.
• The promotional and marketing requirements; and
• The relative cost and availability of different types of packaging, professional advice should
be sought from packaging specialists or agents of packaging manufacturers.
STAFFING LEVELS
Decisions on the number and types of workers that are required to operate the proposed
business are taken in conjunction with decisions on equipment procurement.
It is possible to break down the production into different stages and then decide the
number of people that will be needed for each stage of the process.
It is important also to include function such as store management, quality assurance and
bookkeeping when planning employment levels.