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Here are some key metrics I would suggest the Hotel Paris use to measure the effectiveness of its recruiting efforts: - Track the number of applicants generated from each recruiting source. This will help identify the most effective channels. - Measure the time it takes to fill open positions. Faster fill times indicate more effective recruiting. - Monitor the quality of hires. Conduct post-hire reviews/surveys to assess how well candidates fit the job and support the company culture. Tracking these types of metrics will provide valuable insights into what is and isn't working so the hotel can optimize its recruiting strategy over time. Analyzing the results will help improve recruitment and support the business goals.

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Aanika Tahsin
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315 views5 pages

Slide For Case Part

Here are some key metrics I would suggest the Hotel Paris use to measure the effectiveness of its recruiting efforts: - Track the number of applicants generated from each recruiting source. This will help identify the most effective channels. - Measure the time it takes to fill open positions. Faster fill times indicate more effective recruiting. - Monitor the quality of hires. Conduct post-hire reviews/surveys to assess how well candidates fit the job and support the company culture. Tracking these types of metrics will provide valuable insights into what is and isn't working so the hotel can optimize its recruiting strategy over time. Analyzing the results will help improve recruitment and support the business goals.

Uploaded by

Aanika Tahsin
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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Case 6: Improving Performance at the

Hotel Paris
The Hotel Paris’s competitive strategy is “to use superior guest service to differentiate the Hotel Paris properties, and to thereby increase the
length of stay and return rate of guests, and thus boost revenues and profitability.” HR manager Lisa Cruz must now formulate functional
policies and activities that support this competitive strategy and boost performance, by eliciting the required employee behaviors and
competencies.

As a longtime HR professional, Lisa Cruz was well aware of the importance of effective employee recruitment. If the Hotel Paris didn’t get
enough applicants, it could not be selective about who to hire. And, if it could not be selective about who to hire, it wasn’t likely that the hotels
would enjoy the customer-oriented employee behaviors that the company’s strategy relied on. She was therefore disappointed to discover that
the Hotel Paris was paying virtually no attention to the job of recruiting prospective employees. Individual hotel managers slapped together
help wanted ads when they had positions to fill, and no one in the chain had any measurable idea of how many recruits these ads were
producing or which recruiting approaches worked the best (or worked at all). Lisa knew that it was time to step back and get control of the
Hotel Paris’s recruitment function…
Question 1:
Given the hotel’s required personnel skills, what recruiting sources would you have
suggested it use, and why?

Solution
:
Internal External Source
Source • Advertisement on Electronic & Print Media
• Through Job Posting for Internal
Candidates • Advertisement on Paper Media

• Online recruitment/ Online enrollment

• Through Hotel Paris Web website


Question 2:
What would a Hotel Paris help wanted ad look like?

Solution:

A point by point work advertisement for enlisting new


representatives
• Portraying detailed & precise promotion

• Accepting application letters from planned workers


through cutoff time

• Publicizing work opportunities in nearby papers and so


on
Question 3:
Based on what you know and on what you learned here in Chapter 5 of Dessler Human Resource Management, how would you suggest
Hotel Paris measure the effectiveness of its recruiting efforts?

Solution
:
Quantifying adequacy of enrolling
endeavors
• Assessing enlistment of expenses and advantages.

• Assessing time to fill opportunities

• Assessing the amount & nature of recruiting


Question 3:
Based on what you know and on what you learned here in Chapter 5 of Dessler Human Resource Management, how
would you suggest Hotel Paris measure the effectiveness of its recruiting efforts?

Solution
:
Improving recruitment
effectiveness
• Utilizing information to target & draw candidates from the more
extensive work market

• Utilizing distinctive enlistment techniques

• Using global positioning frameworks

• Exercising responsive enlistment measure

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