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Chapter 1 Management Orientation

The document discusses management in the context of pharmacy administration. It defines management as planning, organizing, directing, and controlling resources to achieve organizational goals. The management process involves 5 steps - planning, organizing, staffing, directing, and controlling. Managers have interpersonal, informational, and decisional roles. Managers can also be classified by personality type and management level. The overall document provides an introduction and overview of management principles and roles in a pharmacy setting.

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155 views14 pages

Chapter 1 Management Orientation

The document discusses management in the context of pharmacy administration. It defines management as planning, organizing, directing, and controlling resources to achieve organizational goals. The management process involves 5 steps - planning, organizing, staffing, directing, and controlling. Managers have interpersonal, informational, and decisional roles. Managers can also be classified by personality type and management level. The overall document provides an introduction and overview of management principles and roles in a pharmacy setting.

Uploaded by

cha rubia
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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PHARMACY ADMINISTRATION

LEADERSHIP, AND
MANAGEMENT
CHAPTER 1 Management Orientation
• Management is defined as the art and science of
planning, organizing, directing, and controlling
human efforts and resources for the general
good within the organizational framework and
economic environment of the company or firm.
CHAPTER 1 Management Orientation
Management, as applied in businesses, companies, or establishments,
is defined as:
• The function that coordinates the efforts of people to
accomplish goals and objectives utilizing available resources
efficiently and effectively; and
• The organization and coordination of the activities of an
enterprise based on certain policies to achieve clearly
defined objectives
CHAPTER 1 Management Orientation
Management in Pharmacy

Managing a pharmacy requires focus. It is a conscious


organized effort to harness all the resources available as well
as using them to attain the goals of the pharmacy effectively
and efficiently.
CHAPTER 1 Management Orientation
The Management Process
1. PLANNING
• Planning is the formulation of objectives, programs, policies, procedures, rules, and
regulations in order to achieve the goals of the business.
• Activities involved in planning
a) Developing objective
b) Forecasting
c) Programming
d) Scheduling
e) Budgeting
f) Developing policies
g) Establishing procedures
CHAPTER 1 Management Orientation
The Management Process
2. ORGANIZING
• Organizing refers to grouping people, establishing relationship among
them, and defining the authority and responsibility that they have.
CHAPTER 1 Management Orientation
The Management Process
3. STAFFING
• Staffing determines what positions to be filled.
CHAPTER 1 Management Orientation
The Management Process
4. DIRECTING
• Directing is a process which sets personnel goals, establishes work
standards, develops leadership style, motivates personnel, trains and
retrains personnel, evaluates personnel, disciplines and dismisses
personnel as necessary, and promotes personnel.
CHAPTER 1 Management Orientation
The Management Process
5. CONTROLLING
• Controlling is the process of measuring and correcting the activities of
subordinates and the company itself to assure conformity with its
plans.
CHAPTER 1 Management Orientation
Manager’s Roles
 
1. Interpersonal
• Leadership
• Figurehead role
• Liaison role
CHAPTER 1 Management Orientation
Manager’s Roles
 
2. Informational
• Monitor roles
• Spokesperson role
• Disseminator role
CHAPTER 1 Management Orientation
Manager’s Roles
 
3. Decisional
• Resource allocator role
• Disturbance handler role
• Negotiator role
• Entrepreneurship role
CHAPTER 1 Management Orientation
Types of Manager
 
According to personality
• Pragmatic
• WORKAHOLIC
• RECONCILER
• PRAMATIC
• CAREFREE
• THEORETICAL
CHAPTER 1 Management Orientation
Types of Manager
 
According to Management levels
• Top managers
• Middle managers
• First-level managers

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