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Crises

The document discusses crisis management, defining a crisis as a state of confusion and anxiety that disrupts decision-making. It outlines various types of crises, including financial, technological, personnel, natural, and confrontational crises, and emphasizes the importance of effective crisis management strategies. The document also details the four stages of crisis management: mitigation, preparedness, response, and recovery.

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5 views16 pages

Crises

The document discusses crisis management, defining a crisis as a state of confusion and anxiety that disrupts decision-making. It outlines various types of crises, including financial, technological, personnel, natural, and confrontational crises, and emphasizes the importance of effective crisis management strategies. The document also details the four stages of crisis management: mitigation, preparedness, response, and recovery.

Uploaded by

adityalilani111
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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GROUP 16

CRISES
MANAGEMENT
GROUP
MEMBERS

A
109 TUSHAR KOTWANI

110 ADITYA KUMAR

111 SAMINA KUWAJERWALA

112 MEHUL LAKSHKAR

113 PRANAV LAKSHKAR

114 ADITYA LILANI

115 RAIMA LODHA

119 MIQDAD MANSAURWALA


Presentation title 2
• WHAT IS CRISIS ?

• CRISIS MANAGEMENT

• TYPES OF CRISIS

• IMPORTANCE OF CRISIS
INDEX • STAGES

• CASE STUDY
Introduction
 WHAT IS CRISIS ?
A Crisis is a state of mind, an internal feeling of
utter confusion and anxiety to the point that
previously efficient coping mechanisms fail and
poor decisions and behaviors take their place.
As a result, the person in crisis may feel puzzled,
vulnerable, nervous, fearful, furious, guilty,
hopeless, and powerless.

Presentation title 4
CRISIS MANAGEMENT
 Crisis management is the process by which an organization
deals with a disruptive and unexpected event that threatens to
harm the organization or its stakeholders
 Crisis management in business is the art of dealing with sudden
and unexpected events that disturb the employees,
organization, and external clients.
 Crisis management is the work of senior managers, public
relations representatives, human resource managers and other
critical operational staff.

Presentation title 5
I. FINANCIAL CRISIS
II. TECHNOLOGICAL CRISIS
III. PERSONNEL CRISIS
TYPES OF CRISIS IV. ORGANISATIONAL CRISIS
V. NATURAL CRISIS
VI. CONFRONTATIONAL CRISIS
FINANCIAL CRISIS

Financial Crisis occurs when a company loses a significant


quantity of money all at once, making it difficult to satisfy
financial obligations or service debts. When a company loses
three key clients that account for 45 percent of its revenue,
this is an example of a financial crisis. The following are some
of the reasons that can contribute to a financial crisis:
 Loss of revenue
 Inflation
 Bankruptcy
 Loss of market 7
TECHNOLOGICAL CRISIS
✓ Its operations are hampered by the failure of technological tools. Hardware and
software failures, as well as Industrial accidents, are examples
✓ If a competitor develops a technology that allows them to reduce production costs
andlaunch items faster, they can swiftly gain market share and reduce your revenue.
✓ Investing in backup solutions that can fill the hole If your main infrastructure
becomesunusable is a smart technique for preventing and managing technology crises.

PERSONNEL CRISIS
✓ A personnel crisis occurs when a member of your organization engages in illegal
or unethical behavior that negatively impacts your company's public image.
✓ When your company is facing a crisis as a result of an employee's actions, it's
critical to propose a balanced plan that directly addresses the problem.
✓ Both the employee's legal rights and protection of the reputation of your business
need to be considered.

8
NATURAL CRISIS
✓ Natural disasters such as earthquakes, tornadoes, tsunamis, and hurricanes
can affect a company's operations. While most businesses recover rapidly after
natural catastrophes.
✓ Particularly those in the extractive and power industries, maybe badly harmed.

CONFONTATIONAL CRISIS

✓ When an individual or a group of people has particular demands and takes


action to compel management to meet those demands, a confrontational crisis
emerges.
✓ Strikes, boycotts, and workplace blockades can result from confrontat
Negotiation, Ideally with the assistance of a professional negotiator, is finest
strategies to handle confrontational issues.

9
IMPORTANCE OF CRISIS MANAGEMENT

• Individuals are prepared to tackle unforeseen events and harsh


conditions in the workplace with courage and resolve them through
crisis management.
• Employees adapt well to the organization's unexpected
adjustments.
• Employees can comprehend and assess the reasons for a problem
and respond to it In the most effective manner feasible.
• Managers can use crisis management to design methods to emerge
from unclear situations and to decide on a future course of action.
• Managers can use Crisis Management to detect early indicators of a
crisis, alert staff about the consequences, and take required
precautions.
10
4 STAGES OF CRISIS MANAGEMENT

• PHASE 1- MITIGATION

• PHASE 2 – PREPAREDNESS

• PHASE 3- RESPONSE

• PHASE 4 – RECOVERY

11
PHASE 1 - MITIGATION

• Form a risk management group.


• Choose a coordinator who is ready to take action.
• Create or update a business continuity plan (BCP) to
decide how you will service the community of your
institution during a crisis.
• Create a communication strategy for communicating
with on- and off-campus stakeholders and communities.
Presentation title 12
PHASE 2 - PREPAREDNESS

• Review insurance coverage on a regular basis to ensure that everything is


covered and make any necessary changes.
• Make a plan to hold virtual/remote board meetings.
• Make a crisis communication strategy.
During this phase, the board can assist by:
✓ Defining criteria for gaining access to financial reserves
✓ Examine your bylaws to see if virtual board meetings and voting are possible.
✓ Examining the crisis communication strategy

Presentation title 13
PHASE 3 – RESPONSE

• Keep in touch with your important stakeholders on a regular


basis.
• Put the business continuity plan into action.
• Reorganize your staffing requirements.
• Manage the stress reactions of all stakeholders, including
employees, trustees, contributors, and funders.
• Stabilize cash flow by gaining access to response/recovery
money an insurance benefits.
Presentation title 14
PHASE 4 - RECOVERY

• To assess what is possible in this new environment.

• Talk to your peers and pick up tips from them.

• As needed, implement a strategic plan.Obtain funding


for recovery.

Presentation title 15
STRATEGIES

How to solve Crisis Management?- Prevention plan


• Improve Communication
• Implement Reverse Engineering
• Audit Risks
• Collect Intelligence
• Maintain Social Responsibility

Presentation title 16

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