Non Conforming Procedure
Non Conforming Procedure
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1.0 Purpose
This document defines the procedure for control of non forming raw materials used in the production
of bottled natural mineral water.
2.0 Scope
This procedure applies to all raw materials being used in the production and packaging of bottled
mineral such as bottles, bottle tops, labels, seals and shrink wrap plastic.
3.0 Definitions
4.0 Responsibility
The Production manager and the Quality Control personnel are responsible for
ensuring that this procedure is effectively implemented. Immediate supervisors are
responsible for monitoring and reporting on the implementation of this procedure.
5.0 Procedure
5.1 Bottles
Each bag of bottles shall be physically inspected upon receipt and established tests shall be
conducted on 3 randomly picked bottles per 20000 bottles supplied. A consignment which shall not
pass any test D, E and F (see test form or record) shall be wholly returned to the vendor immediately
and a goods return note (GRN) indicating the quantity, and a letter of complaint shall be written
requesting the supplier to follow up the problem leading to rejection of the consignment.
Bags which shall not pass test A, B and C shall be segregated during physical inspection of each bag
at receipt and shall be returned to the supplier accompanied with a goods return note and letter of
complaint requesting the supplier to take corrective action.
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6.0 Records
Test forms/records