Republic of the Philippines

Department of Education
Regional Office IX, Zamboanga Peninsula

Senior High School Zest for Progress

Z P
eal of artnership

ORAL COMMUNICATION IN CONTEXT

First Quarter – Module 2
Process of Communication

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Oral Communication in Context – Grade 11/12
Quarter 1 – Module 2: Process of Communication

First Edition, 2022

Republic Act 8293, section 176 states that no copyright shall subsist in any
work of the government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for
exploitation of such work of profit. Such agency or office may, among other things
impose as a condition the payment of royalties.

Borrowed materials (i.e. songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this module are owned by their respective
copyright holders. Every effort has been exerted to locate and seek permission to
use these materials from their respective copyright owners. The publisher and
authors do not represent nor claim ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary : Diosdado M. San Antonio

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 What I Need to Know

You wish to express your thoughts in the class discussion. You need to get a
clarification on a confusing lesson. You like to buy something in the store. Have you
been into these situations? Did you achieve understanding? If the answer to these
questions is “yes”, then you were able to communicate.

Transmitting the sender’s intended meaning is the essence of effective

communication. This module explains the “process” of communication.

As a learner of this module, you are expected to:

a. identify the parts of communication process; and,

b. apply knowledge of communication process to various tasks.

Note: This module focuses on the process of communication as part of the

original MELC, which is Explains the functions, nature and process of
communication in order to come up with eight modules. (Ref.: Regional
Memorandum No. 056, s. 2022)

What I Know

Directions: Read and answer. Write the letter of your choice on the blank provided
before each item.
____ 1. ___ begins the encoding process.
A. Sender
B. Receiver
C. Feedback
D. Decoding
____ 2. ___ can be written, verbal or nonverbal.
A. Receiver
B. Message
C. Feedback
D. Encoding

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____ 3. The ___ is chosen by the sender through which how to convey the message
to the receiver.
A. receiver
B. message
C. feedback
D. communication channel

____ 4. ___ is whom the message is intended.

A. Sender
B. Receiver
C. Feedback
D. Decoding

____ 5. ___ is the part when the receiver interprets the message.
A. Encoding
B. Decoding
C. Feedbacking
D. Communicating

____ 6. ___ is the final step of the communication process.

A. Receiver
B. Message
C. Feedback
D. Communication Channel

Read the scenario to answer Numbers 7-10.

Mrs. Santos: Is this the police station? Somebody broke into our house. Help!
Police Officer: Address, please?
Mrs. Santos: 3254 Mabini Street!
Police Officer: We’re on your street now. On our way!
Mrs. Santos: Hurry please, we might get hurt!

____ 7. Who is the sender in the scenario?

A. burglar
B. operator
C. Mrs. Santos
D. police officer

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____ 8. What is the communication channel used?
A. radio
B. television
C. telephone
D. Facebook

____ 9. Who is the receiver?

A. burglar
B. operator
C. Mrs. Santos
D. police officer

____ 10. All is true about the scenario EXCEPT ___.

A. The sender sounds scared in the call.
B. The receiver is way far from the address.
C. Mrs. Santos calls for an alleged burglary.
D. The police officer immediately responded.

Read the scenario to answer Numbers 11-15.

Rodel (passed a note): Hi Ivy. Dinner date?

Ivy: Oh, sorry. I have other plans for tonight.

____ 11. All is true about the situation EXCEPT___.

A. Rodel called Ivy.
B. Ivy wrote her answer.
C. Rodel invited Ivy to dinner.
D. Ivy declined the invitation.

____ 12. “I have other plans for tonight” is an example of a ___.

A. receiver
B. message
C. feedback
D. communication channel

____ 13. “Dinner date?” means ___.

A. Rodel is inviting Ivy to have dinner with him.
B. Ivy is inviting Rodel for a dinner date with her.
C. Rodel is asking Ivy to bring him to a dinner date.
D. Rodel is verifying if it is a dinner or lunch date that Ivy wants.
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____ 14. What communication channel was used in the situation?
A. note
B. Facebook
C. telephone
D. text message

____ 15. Ivy is the ___ in the scenario.

A. sender
B. receiver
C. feedback
D. decoder

What’s In

Directions: Classify the following descriptive statements as nature or function of

communication by checking the corresponding boxes.

Nature Function Descriptive Statement

1. We interact with other individuals in order to forge

relationships.

2. People communicate in verbal or in written form.

3. Communication ensures the exchange of

information.

4. Motivation is influencing or persuading people to

move from where they are to a certain point.

5. Information is conveyed to us through various

media like television, radio, books, magazines or
simply through word of mouth.

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 What’s New

Directions: Complete the words. The two pictures and the letters given in each
item
serve as clues. Write your answer on the blanks provided.

1.

(From: Ana)

_____ _____ _____

n _____
d _____ _____
r

2.

_____
r _____
e _____ _____
e _____
i _____ _____ _____

3.
verb
: to put
information in
the form of a
code on
(something)

e
_____ c
_____ _____ d
_____ _____ i
_____ g
_____ _____

4.

d
_____ _____
e c
_____ d
_____ _____ n
_____ _____ _____

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 5.

e
_____ _____ s
_____ a
_____ _____ e
_____ _____

Questions:

1. What aspect of our daily life do you use these concepts for? ___________

2. Do you think, the above concepts make up the parts of communication

process? Tick a circle for your answer.

Yes No

What Is It

Communication process pertains to the “exchange of information (a

message) between two or more people” (Nordquist, 2020).

We communicate to survive. Even

babies communicate. Through their coos and
cries, we know that they can be happy,
hungry, sleepy, scared, or just uncomfortable.
As a result, the parent or guardian may be
compelled to leave the tasks at hand and
attend to the baby’s need.

In oral communication, the process of communication is further identified as a

two-way process made up of six parts: sender, receiver, message, communication
channel, decoding and feedback (Point Park University, 2021).

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 As I was Sender. Delivers the message.
saying...
Receiver. Gets the message.

Go Message. The information relayed from sender to

ahead. receiver.

Communication channel. The method used in

transmitting the message.

Decoding. The interpretation of the message by the

receiver.

Feedback. The response sent back to the sender, if

applicable.

COMMUNICATION

SENDER MESSAGE RECEIVER

CHANNEL

FEEDBACK DECODING

The process of communication

For example:

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 Hey, Almansar. Stop
playing with fire. You
might get burned.

Alright,
Abdul! I am
putting it out.

Questions:

1. Who is the sender of the message? Abdul

2. What is the message about? Abdul asks Almansar to stop

playing with fire.

3. What is the communication channel used? face-to-face

4. Who is the receiver? Almansar

5. How did the receiver interpret the message? He understands that he is

going to get burned with the
fire.

6. What is the feedback? Almansar agrees and puts out

the fire.

What’s More
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Guided Activity 1: Match Me!

Directions: Match Column A with Column B. Write the letter on the blank provided.

Column A Column B

___1. sender A. the response sent back to the sender, if

applicable
___2. message
___3. receiver B. the interpretation of the message by the
receiver
___4. channel of communication
___5. decoding C. the method used in transmitting the
message
___6. feedback
D. the information relayed from the sender
to the receiver

E. gets the message

F. delivers the message

Assessment 1

Directions: Label which picture is the sender, communication channel, message,

receiver, decoding, and feedback. Write your answer on the blank. Use
an arrow to connect the parts of the communication process.

Too much
videogames Too much
videogames is
is dangerous
to your health!

dangerous to your
health!
4. _______________
3. _______________

2._______________

1._______________ 6. _______________ 5. _______________

Guided Activity 2: Extract It

Complete the flow chart below based on the news. Write your
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answer in the box provided.
Directions:

TV Broadcaster: The donations reached 11

million pesos as of 2:50 in the afternoon.
For more donations to the victims of the
recent earthquake, deposit to the following
bank accounts onscreen.

DDO: 0215687945
Leadbank: 9687563214

Sender:
____________________
Communication Channel:
____________________

Feedback:
____________________
Message:
_________________________ __________________________

_________________________ _______________________________

_______________________________

Receiver: _______________________________
____________________
_______________________________

Decoding: (implied)
____________________

Assessment 2

Read the cellphone texts between

12 Michael and John. Identify the
parts of communication process in the conversation. You may draw
your own chart on the space provided below to illustrate the flow.
Directions:

Michael: Hey, John! Are

you going to Jane’s
birthday tomorrow?

John: Yes. What time is

it?

Michael: It’s around

8:00 o’clock in the
evening.

John: Okay, I’ll see you

there!

Draw here:

Independent Activity 1: DIY

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Directions: Answer the following questions based on the details in the thought
bubbles. Write your answer on the blanks provided.

To the
youth
proper waste
radio management

From the
symposium YES-O

1. Who is the sender of the message? ______________________

2. What is the message about?

_________________________________________

3. What is/are the communication channel/s used? ______________________

4. Who is the receiver? ______________________

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Assessment 1

Directions: Use the details in the thought bubbles from the previous page to
make an announcement. Keep in mind that you need the young
people to register and join. Write your announcement in the box.

ANNOUNCEMENT

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

Rubric for Writing an Announcement

1 2 4 5
Does Not Meet Partially Meets Meets More Than
Meets

Content/ Announcement Announcement Announcemen Announcement

Ideas does not show shows few t contains shows all the
the parts of parts of some parts of parts of
communication communication communicatio communication
process. process. n process. process.
Convention Parts of speech Inconsistent Consistent Uses
show lack of agreement agreement consistent
s agreement. between parts between parts agreement
Frequent errors of speech. of speech. between parts
in mechanics. Many errors in Uses correct of speech. No
Little or no mechanics. punctuation, errors in
evidence of Limited capitalization, mechanics.
spelling evidence of etc. Effective use of
strategies. spelling Consistent spelling
strategies. use of spelling strategies.
strategies.

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 You would know that you did a great job in
making the announcement, if you get many young
people to register for the symposium. This is the
“feedback”.

Independent Activity 2: Photo Session

Directions: To form the picture, answer the items. Write your answer on the
blank.

1. the one that sends the message ________________________________

2. the way the message ________________________________

is conveyed to the receiver

3. the information to be conveyed ________________________________

4. the target of the communication ________________________________

5. the processing of the message ________________________________

6. the response to the message ________________________________

sender feedback

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 receiver

message
decoding

Assessment 2

Directions: Answer the question/s based on each picture. Write your answer on
the blank provided.

sender communicational channel message decoding

receiver feedback

1. The customer who asks for the price in

the picture is the ____________.

2. Online platforms used in

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 virtual meetings are examples
of ____________.

3. The topic in the conversations between the

people in the picture is called ____________.

4. The applause in this picture is

considered the ____________.

5. The audience in the program is the

____________.

What I Have Learned

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Directions: Complete the concept map below. Write your answer on the blanks
provided.

__________________ ____________________

1. Who delivers the 2. Who gets the

message? message?

____________
_______________
3. What is the Process
of Communication 4. How is the
information
message
relayed from
interpreted by
sender to
the receiver?
receiver?

____________________ ____________________

6. What is the 5. What is the

method used in response that is sent
transmitting the back to the sender, if
message? applicable?

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 What I Can Do

Directions: Write a short dialogue between the characters in the picture. Then, fill
in the table with the correct answers based on the conversation.

Dialogue
____________________________________________
_
____________________________________________
_
____________________________________________
_
____________________________________________
_
____________________________________________
_
____________________________________________
_
____________________________________________
_
____________________________________________
I Dial Part Sign
ogu s of ifica _
e/ Com nce ____________________________________________
Na muni in _
me catio the ____________________________________________
of n Proc _
Per Proc ess ____________________________________________
son ess of
_
Com
muni ____________________________________________
catio _
n
1 send
er

2 mess
age

3 com
muni
catio
n
chan

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 nel

4. receiver

5. decoding

5. feedback

Assessment
Directions: Read and answer. Write your answer on the blank provided before
each
item.

____ 1. ___ is the processing of the message.

A. Encoding
B. Decoding
C. Communicating
D. Giving feedback

____ 2. . ___ is whom the message is intended.

A. Sender
B. Receiver
C. Feedback
D. Decoding

____ 3. ___ is the information to be conveyed.

A. Receiver
B. Message
C. Feedback
D. Encoding

____ 4. ___ is the target of the communication.

A. Receiver
B. Message
C. Feedback
D. Communication Channel

____ 5. ___ is the manner in which the message is conveyed to the receiver.
A. Receiver
B. Message
C. Feedback
D. Communication Channel
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____ 6. ___ is the one that sends the message.
A. Sender
B. Receiver
C. Feedback
D. Decoding

Read the scenario to answer Numbers 7-10.

Radio Newscaster: Everyone is advised to stay at home because of the

heavy
rain. Possible flash floods or landslides will likely occur in some
areas in the municipality.

Mother: We should not go to work today, Lando. Just tell Mr. Orencio.
Father: Yes, I will.

____ 7. Who is the sender in the scenario?

A. father
B. mother
C. Mr. Orencio
D. radio newscaster

____ 8. What is the communication channel used?

A. radio
B. television
C. Facebook
D. telephone

____ 9. The following is the receiver of the message EXCEPT ___.

A. father
B. mother
C. listeners
D. newscaster

____ 10. All is true about the scenario EXCEPT ___.

A. Father agreed with Mother’s idea.
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 B. Father informed Mr. Orencio of his absence.
C. Mother advised Father to skip work for the day.
D. The radio newscaster advised everyone to leave the house.

Read the scenario to answer Numbers 11-15.

Ameera Alidan
March 22 ●

WANTED! Fur Parent. Please call 0916-242-2088.

Rizza: Ma, I want that puppy!

Mrs. Roman: Are you sure? Give me the number to call.

____ 11. All is true about the situation EXCEPT___.

A. Rizza likes to be a fur parent.
B. Rizza ignored the post she saw.
C. Rizza prompted her mother to get the puppy.
D. Mrs. Roman called the number and get the puppy.

____ 12. Social media is an example of a ___.

A. receiver
B. message
C. feedback
D. communication channel

____ 13. Give me the number” means ___.

A. Mrs. Roman is calling the number.
B. Mrs. Roman wants to keep the number.
C. Mrs. Roman wants the puppy for herself.
D. Mrs. Roman is interested with the number.

____ 14. What communication channel was used in the situation?

A. note
B. telephone
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 C. social media
D. text message

____ 15. Who is the sender in the scenario?

A. Rizza
B. Mrs. Roman
C. Social Media
D. Ameera Alidan
Additional Activities

Task 1

Directions: Record five contexts at home and complete the table below. An
example is given to serve as your guide.

Sender Message Receiver Communication Feedback

Channel
e.g. Can you clean your Mira face-to-face Mira cleans
Mother room today? her room.

Task 2

Directions: Read the classified ads and answer the questions that follow. Write
your answer on the blank provided.

Edgardo is looking for a job when he reads the Classified Ads. He then looks
for a cellphone loading station.

CLASSIFIED ADS

Pitch Security Agency

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Security Officers
Full and part time,
training provided, need to be neat in appearance,
have driver’s license and able to pass background
Questions:

1. Who is the sender in the classified ads? ____________________________

2. What is the communication channel? ____________________________

3. What is the message? ____________________________

____________________________

4. Is the message understood? ____________________________

_____________________________

5. Who is the receiver? ____________________________

____________________________

6. What is the feedback? ____________________________

____________________________

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 Answer Key

WHAT I KNOW WHAT’S NEW

1. A
2. B 1. sender
3. D WHAT’S IN 2. receiver
4. B 3. encoding
5. B 4. decoding
6. C 1. 5. message
7. C 2.
8. C 3. Questions:
9. D 4. 1. communication
10. B 5. 2. Yes
11. A
12. C
13. A
WHAT’S MORE
14. A
15. B Guided Activity 1
1. F
2. D
3. E
WHAT’ S WHAT’S MORE...cont. 4. C
MORE…cont. 5. B
Receiver: Viewers 6. A
Assessment 1
(Answers may Feedback: more donations Assessment 1
vary. The learner 1. sender
may provide his Assessment 2 2. communication channel
own idea based 3. message
on the given (Answers may vary. The 4. receiver
question.) learner may provide his own 5. decoding
idea based on the given 6. feedback
question.)
Independent Guided Activity 2
Activity 2 Sender: TV Broadcaster
Independent Activity 1
1. sender Communication Channel:
2. communication 1. Yes-O TV
channel 2. there is a symposium on
3. message proper waste management Message: donations, asking
4. receiver 3. radio more donations should be
5. decoding 4. Viewers deposited to the given bank
6. feedback accounts

26 Decoding: (implied)the
viewers understood the
need for donations
 WHAT’S MORE...cont.
WHAT I HAVE LEARNED
Assessment 2
1. sender
1. sender 2. receiver
2. communication channel 3. message
3. message 4. decoding
4. feedback 5. communication channel
5. receiver 6. feedback

WHAT I CAN DO ASSESSMENT

(Answers may vary. The 1. B 11. B

learner may provide his own 2. B 12. D
idea based on the given 3. B 13. A
question.) 4. A 14. C
5. D 15. D
6. A
7. D
8. A
9. D
10. D

ADDITIONAL ACTIVITIES

Task 1

(Answers may vary. The learner

may provide his own idea based on
the given question.)

Task 2
1. Pitch Security Agency
2. newspaper
3. Wanted: Security Officers
4. Yes
5. Edgardo
6. Edgardo looks for a cellphone
loading station to all the number of
the agency 27
References
“Communication Process.” 2012. n.d.
https://web.njit.edu/~lipuma/352comproc/comproc.htm

“Writing Rubric.” 2013. https://www.ramapo.edu/fa/files/2013/04/Writing-Rubric-3.pdf

“The Basic Elements of the Communication Process.” 2020.

https://www.thoughtco.com/what-is-communication-process-1689767

“The Nature and Process of Communication.” 2011.

https://feu.edu.ph/docs/FEUIE_BELP/2122/Grade%2011%20_%2012%20The
%20Nature%20and%20Process%20of%20Communication.pdf

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 Development Team
Writers:
Genelyn N. Kho, Teacher I
Harriet V. Drapeza, Teacher II
Shila Vida Dolendo-Bahandi, Head Teacher III
Julian Soriano Memorial CHS, Siocon I

Illustator: DepEd ZN
Layout Artist: Shila Vida Dolendo-Bahandi

Quality Assurance Team:

Elena V. Sumalpong Josephine A. Romero

Master Teacher II School Principal II
Katipunan NHS, Katipunan I Palandok NHS, Bacungan II

Merelyn M. Aranas Elizabeth S. Recentes

Master Teacher I Master Teacher I
Rizal NHS, Rizal Bartolome Lira NHS, Sindangan

Mary Grace D. Agias

Jayson A. Dapiton
Master Teacher I Teacher III
Katipunan NHS, Katipunan I Katipunan NHS, Katipunan I

Fe G. Jebone, Ed.D
Education Program Supervisior, English

Management Team:

Virgilio P. Batan, Jr. CESO VI

Schools Division Superintendent

Judith V. Romaguera, CESO VI Ma. Judelyn J. Ramos, CESE

Asst. Schools Division Asst. Schools Division
Superintendent Superintendent

Lilia E. Abello, Ed.D Fe G. Jebone, Ed.D

Chief, ES – CID Education Program Supervisor,
English

Evelyn C. Labad
Education Program Supervisor, LRMS

Annie I. Billones, Ed.D Jocelyn G. Selisana

School Principal III/PICD- Siocon I School Principal I

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Printed in the Philippines by ________________________

Department of Education – Region IX

Office : Schools Division of Zamboanga del Norte
Address :Capitol Drive, Estaka, Dipolog City
Contact No. : 212-5643/212-2605/065-917-6137
E-mail Address :zn.division@deped.gov.ph

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