Week 1
Week 1
Communication
SELF-AUDIT
Objectives
• define and explain the
nature of communication
• identify the nature of
communication
COMMUNICATIO
N
Communication
Is a process of sharing and conveying message or
information from one person to another within
and across channels, contexts, media and cultures
(McCornack,2014).
Sending and receiving messages to achieve
understanding. It is the act or process of using
words, signs, or behaviors to express or exchange
information or to express your ideas, thoughts,
feelings to someone else.
Derived from the Latin word “COMMUNIS”
which means to impart, to transmit, to
convey, and to share.
Nature of
Communication
Communication is a two-way process of
connecting to both living and non-
living things. It is also a means of
sharing and exchanging messages,
information, ideas, and feelings for
mutual understanding (Gregoriom,
J.C., 2015).
Let us further define communication
using the two key terms stated above,
“message” and “understand”.
Nature of
Communication
1. Communication is a message understood.
First, there should be a clear message. Second,
the message must be understood by the
receiver for whom it is meant.
2. Communication is social interaction
through messages.
Without communication, all forms of human
relationships will vanish and die.
Communication is therefore crucial in
building and maintaining relationships.
Nature of
Communication
1. Communication is a process
2. Communication occurs between
two or more people
3. Communication can be
expressed through verbal and
non-verbal
Activity 1: Identify the true message or intent of the sender
in the following situations.
1. 3.
5.
2. 4.
Nature of
Communication
THREE- SENTENCE
SUMMARY
Nature of
Communication
EVALUATION
THURSDAY
The Process of
Communication
a.Do you normally plan what
you are going to say to
people?
b.Do you always have
something to say when you
communicate? When you
have something to say, do
you always say it in words
or do you also use gesture?
Elements of Communication
1. Speaker – the source of information or
message
2. Message – the information, ideas, or
thoughts conveyed by the speaker in words or
in actions
3. Encoding – the process of converting the
message into words, actions, or other forms
that the speaker understands
4. Channel – the medium or the means, such
as personal or non-personal, verbal or
nonverbal, in which the encoded message is
conveyed
5. Decoding – the process of interpreting
the encoded message of the speaker by
the receiver
6. Receiver – the recipient of the
message, or someone who decodes the
message
7. Feedback – the reactions, responses,
or information provided by the receiver
8. Context / Situation – the environment
where communication takes place
9. Barrier/ Noise – the factors that
affect the flow of communication
The Communication
Process and Its Importance
As seen in the illustration, communication begins
when the speaker or source of communication
responds to a stimulus and decides to encode or
transmit it in the form of a message (or a “code”)
through a particular channel or means of
communication.
The receiver decodes or interprets the message
sent and responds accordingly based on his
interpretation of the message. This response comes
in the form of a feedback sent to the original
source of communication (sender). As the
communication transaction continues, the sender
and receiver may exchange roles until
understanding is achieved. Barriers to
communication sometimes block the transmission
of the message thereby creating misunderstanding.
In order to successfully communicate, it is
important to understand the process of
communication. The diagram above shows the
basic steps.
The speaker develops an idea to be sent.
The speaker encodes the idea or converts it
to words or actions.
The speaker transmits or sends out the idea
using a specific medium or channel.
The receiver gets the message and decodes
or interprets it.
The receiver provides or sends feedback.
At any point of the communication process,
noise may take place and hinder the flow of
communication process.
Trivia and Key Points
Activity 3: Identify the elements in the process of
communication involved in the given situation
Clarify Question
Express Promote
Buy Understand
Confirm Advise
Accept Affirm
Clarify Motivate
Do the remaining
activities of the SLM
from p.12-14 and p.
17