Technological Institute of the Philippines

938 Aurora Blvd., Cubao, Quezon City

Title Page

College of Business Education

On-the-Job Training FINAL WRITTEN REPORT

2nd Semester, S.Y. 2021-2022
OFFICIUM INC.

Submitted by:
Alaika G. Obsioma
BAHRM42S1

Submitted to:
Dr. Joemy C. Lopez
OJT Faculty-in-Charge

June 2022

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 Acknowledgement

I want to seize this chance to communicate my most profound gratitude, great appreciation, and

indebtedness to those people who became part of my On-the-Job Training journey. I completed this mission

with their help and unconditional support and acquired remarkable experience and never-ending knowledge

that I will forever remain. I am wholeheartedly dedicating my acknowledgment of gratitude to the following

names of individuals involved in assisting me through guidance, financial, and inspiration.

First, I want to thank Mr. Carl Bautista, one of my academic sponsors, for introducing me to the

ZipHR team and Ms. Maria Margarita B. Flores for her kind supervision in helping me to become a

professional and better version of myself. Her never-ending kindness in letting me experience first-hand

training despite the virus threat. Her appreciation for me whenever I finish a task that gives me enough

strength and courage to take every opportunity and be confident. Her empathy and consideration for her

subordinates make her become a great leader and my role model. Despite the pandemic and other

predicaments, she encountered, she never left her staff behind. I would be eternally thankful for the

opportunity that I am one of her interns.

Second, I want to thank my instructors, Ms. Antonnette Tañon and Ms. Veronica Naraja, for their

informative suggestions, recommendations, guidance, and kind support in letting me experience the best On-

the-Job Training program. They mold me to become a professional and efficient worker. Their teaching, either

for work or in life, will remain to me as I enter the life of becoming an employee soon. They taught me things

that I can only learn in the working industry, shared their experiences, and past their knowledge to me. Their

persistence in responding to every question I asked. They guided me on the requirements and documents

throughout the training program. Their ongoing assistance and help during my problems encountered during

my internship. This training gives me new experiences and knowledge about the life of a professional worker

that I can use for future purposes.

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 Third, I want to thank the Officium Inc. personnel and ZipHR team for their warm welcome, offering

me friendships, making me laugh, free food, accommodation, assistance, and unforgettable moments that I

will always treasure.

I sincerely thank my beloved parents, friends, classmates, and loved ones for their unwavering love,

guidance, motivation, and prayers for wisdom. They are my inspirations to make this thing possible. And

despite the hardship of the pandemic, my parents were able to sustain my daily finances. Without these

people, I will not experience these outstanding achievements.

To Dr. Joemy C. Lopez, Chairman of the College of Business Education and my OJT supervisor, for

trusting and believing me as she appointed me to become one of her student internship facilitators and for

making me involved being a candidate in the exchange student program. Her assistance, support, and words

of encouragement whenever we reported our problems or needed her signatories. For her time and effort in

checking our situation during internship deployment.

Also, I want to thank the Technological Institute of the Philippines and the Faculty of College of

Business Education for high-quality education, professional professors, hassle-free online equipment, and

allowing us students to conduct face-to-face or hybrid training.

And last to the Almighty God, Jesus Christ. His unending graces, abundant blessings, powerful

wisdom, love, faithfulness, and strength help me survive my everyday challenges. To keep me healthy and

safe whenever I travel going to work. The Almighty God's guidance let me learn on my own, trust, sacrifice

and walk on the rough path to see the fruitful outcome and believe in positivity. Without his benevolence, I

would not excel, accomplish, and succeed in my academic and training pursuits.

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 Table of Contents

Title Page ....................................................................................................................................................... i

Acknowledgement ........................................................................................................................................ ii

Table of Contents ........................................................................................................................................ iv

List of Tables ............................................................................................................................................... vi

List of Figures .............................................................................................................................................. vi

I. Company Data

A. Brief History/ Background of the Company/ Company Profile ............................................................... 1

B. Inclusive Dates of Training .................................................................................................................... 4

C. Name(s) of Personnel (supervisor, liaison officer, training officers/instructors, etc. (involved in the
training program with their respective designations ................................................................................... 6

II. Brief Description of the Training Program

A. Objectives .............................................................................................................................................. 7

B. Schedule/Timetable ............................................................................................................................... 8

C. Areas of Training ................................................................................................................................... 8

D. Reference Materials used during the training ........................................................................................ 9

III. Compiled Weekly/Daily Reports

Weekly Reports ........................................................................................................................................ 10

IV. Personal Evaluation of the Training Program

1. Professional Learning and Development Achieved.............................................................................. 11

2. Modern Techniques, Skills, and Tools Used/Learned .......................................................................... 12

3. Equipment, Machinery, Testing Apparatus, etc., Handheld ................................................................. 13

4. Experiences with the Company Personnel Involved in the Training..................................................... 13

5. Best Practices Used/Applied ................................................................................................................ 13

6. Discipline Related Solutions Integrated into the Company .................................................................. 14

iv
 7. Strong Points........................................................................................................................................ 14

8. Weak Points and Suggested Solutions ................................................................................................ 14

V. Success Stories ..................................................................................................................................... 15

VI. Recommendations

A. Potential of the Company as a Training Ground .................................................................................. 17

B. Duration of Training ............................................................................................................................. 18

C. Suggestions for the Improvement of the Training Program ................................................................. 18

D. Advise to Future On-the-Job Trainees................................................................................................. 18

Appendices ................................................................................................................................................. 20

A. Pre-Deployment Documents................................................................................................................ 20
Resume ............................................................................................................................................... 20
Request Letter ..................................................................................................................................... 22
Company Request for OJT .................................................................................................................. 23
Endorsement Letter ............................................................................................................................. 24
Letter of Agreement ............................................................................................................................. 25
Student’s Parent Guardian Waiver ...................................................................................................... 27
Liability Agreement Waiver .................................................................................................................. 28
Certification of Acceptance for OJT ..................................................................................................... 30
OJT Schedule Form............................................................................................................................. 31
Certificate of Completion ..................................................................................................................... 32
Supervisor Student Performance Rating ............................................................................................. 33
Daily Time Report/ Timesheet ............................................................................................................. 34

B. OSDP Activities and Career Center Seminars..................................................................................... 36

Certificate of Practice Job Interview..................................................................................................... 36
Certificate of Talent Basket.................................................................................................................. 36
Acing Job Interview - Attendance ........................................................................................................ 37
ORACLE Philippines Corporation – Attendance .................................................................................. 37
Certificate of Student Development Program ...................................................................................... 38
Certificate on Data Analytics: What You Must Know ........................................................................... 38

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 Lecture on the Antibiotics in the Environment: The Good, The Bad, and the Ugly - Attendance ......... 39
Research Colloquium .......................................................................................................................... 39

List of Tables
Table 1: Inclusive Dates of Training in Officium Inc........................................................................................ 4

Table 2: OJT Other Activities.......................................................................................................................... 6

Table 3: Officium Inc. Personnel .................................................................................................................... 6

Table 4: ZipHR Team ..................................................................................................................................... 6

Table 5: OJT Weekly Schedule ...................................................................................................................... 8

Table 6: Reference Materials ......................................................................................................................... 9

List of Figures
Figure 1: Company Logo ................................................................................................................................ 1
Figure 2: ZipHR Logo ..................................................................................................................................... 2
Figure 3: ZipHR Interface ............................................................................................................................... 3
Figure 4: Officium Inc. Location (Marajo Tower)............................................................................................. 4

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 I. Company Data

A. Brief History/ Background of the Company/ Company Profile

Officium Inc. is a startup business consulting and services located in Bonifacio Global City, Taguig.

They provide integrated business support services that aim to assist businesses through the startup process

with ease. Their offered services are business compliance, financial advisory, and office space services.

Officium Inc. was founded by Ms. Margo Flores, an experienced entrepreneur in the human resources and

managed services world. It was a pivot of Ignition story.

Figure 1: Company Logo

Officium Inc. offered services are the following:

• Managed Payroll

• Business Compliance

• Accounting Services

• Virtual Office

Moreover, Ms. Flores is also a partner of ZipHR, which is solving the payroll pains not just by

automation but by linking critical information from employee profiles, training, and performance. ZipHR

wanted to give businesses a comprehensive picture of their most valuable asset – human capital.

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 Figure 2: ZipHR Logo
ZipHR is a SaaS (Software as a Service) HR and Payroll platform. A fully integrated cloud-based HR

solution lets companies manage their employees in one centralized platform. ZipHR was created by a group

of HR, finance, technology, and business professionals in response to the desperate need for modern

technology to meet the demanding requirements of people and payroll management.

Key ZipHR Product Modules:

1. Employee Central - store and manage employee information

2. Time & Leave

a. Roster employee working shifts and track attendance

b. Manage leave policies and streamline leave requests

3. Expenses - manage employee expenditure and reimbursements

4. Loans - manage employee loans and repayments

5. Payroll - automate wage, contributions, taxes, and disbursement

6. Performance - evaluate employee assessments, goals, and feedback [2Q-2022]

7. Invoicing - bill external clients for employee time chargeable

8. Recruitment - applicant tracking system

9. Task Management - assign, collaborate and track tasks

10. Engagement - HR admin control portal to track and chase all critical issues

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 11. Reports - a suite of report for related to all modules above

The first launch of the product was in 2019, and up until today, they were already servicing thousands

of users across various countries with clients ranging across multiple industries such as manufacturing, F&B,

technology, BPO, professional services, commodities, entertainment, telecommunications, marketing,

churches, and retail.

Figure 3: ZipHR Interface

ZipHR's Philosophy is to offer a product that is:

• Simple – Modern, user-friendly interface

• Configurable – User-defined settings for self-customization

• Powerful – ability to manage thousands with ease

ZipHR is not just software because it works as an HR Partner that understands the management issues and

delivers effective solutions tailored to their needs.

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The internship training was held in the facility of Officium Inc.

Figure 4: Officium Inc. Location (Marajo Tower)

B. Inclusive Dates of Training

The internship training was started on February 23, 2022 and lasted until May 27, 2022. It is 500

hours, including the training, meetings, and client engagement.

Table 1: Inclusive Dates of Training in Officium Inc.

Month Week Date Time In / Time out Duration

February 23, 2022 8:00am – 5:00pm 8 hours
February 2022 Week 1
February 24, 2022 8:00am – 5:00pm 8 hours
February 28, 2022 8:00am – 5:00pm 8 hours
March 1, 2022 8:00am – 5:00pm 8 hours
Week 2
March 2, 2022 8:00am – 5:00pm 8 hours
March 4, 2022 8:00am – 5:00pm 8 hours
March 7, 2022 8:00am – 5:00pm 8 hours
March 8, 2022 8:00am – 5:00pm 8 hours
Week 3 March 9, 2022 8:00am – 5:00pm 8 hours
March 2022
March 10, 2022 8:00am – 5:00pm 8 hours
March 11, 2022 8:00am – 5:00pm 8 hours
March 14, 2022 8:00am – 5:00pm 8 hours
March 15, 2022 8:00am – 5:00pm 8 hours
Week 4 March 16, 2022 8:00am – 5:00pm 8 hours
March 17, 2022 8:00am – 5:00pm 8 hours
March 18, 2022 8:00am – 5:00pm 8 hours

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 March 21, 2022 8:00am – 5:00pm 8 hours
March 22, 2022 8:00am – 5:00pm 8 hours
Week 5 March 23, 2022 8:00am – 5:00pm 8 hours
March 24, 2022 8:00am – 5:00pm 8 hours
March 25, 2022 8:00am – 5:00pm 8 hours
March 28, 2022 8:00am – 5:00pm 8 hours
March 29, 2022 8:00am – 5:00pm 8 hours
Week 6 March 30, 2022 8:00am – 5:00pm 8 hours
March 31, 2022 8:00am – 5:00pm 8 hours
April 1, 2022 8:00am – 5:00pm 8 hours
April 4, 2022 8:00am – 5:00pm 8 hours
April 5, 2022 8:00am – 5:00pm 8 hours
Week 7 April 6, 2022 8:00am – 5:00pm 8 hours
April 7, 2022 8:00am – 5:00pm 8 hours
April 8, 2022 8:00am – 5:00pm 8 hours
April 11, 2022 8:00am – 5:00pm 8 hours
Week 8 April 12, 2022 8:00am – 5:00pm 8 hours
April 13, 2022 8:00am – 5:00pm 8 hours
April 18, 2022 8:00am – 5:00pm 8 hours
April 2022
April 19, 2022 8:00am – 5:00pm 8 hours
Week 9 April 20, 2022 8:00am – 5:00pm 8 hours
April 21, 2022 8:00am – 5:00pm 8 hours
April 22, 2022 8:00am – 5:00pm 8 hours
April 25, 2022 8:00am – 5:00pm 8 hours
April 26, 2022 8:00am – 5:00pm 8 hours
Week 10 April 27, 2022 8:00am – 5:00pm 8 hours
April 28, 2022 8:00am – 5:00pm 8 hours
April 29, 2022 8:00am – 5:00pm 8 hours
May 2, 2022 8:00am – 5:00pm 8 hours
May 4, 2022 8:00am – 5:00pm 8 hours
May 5, 2022 8:00am – 5:00pm 8 hours
May 6, 2022 8:00am – 5:00pm 8 hours
Week 11 May 7, 2022 8:00am – 5:00pm 8 hours
May 10, 2022 8:00am – 5:00pm 8 hours
May 11, 2022 8:00am – 5:00pm 8 hours
May 12, 2022 8:00am – 5:00pm 8 hours
May 2022 May 13, 2022 8:00am – 5:00pm 8 hours
May 16, 2022 8:00am – 5:00pm 8 hours
May 17, 2022 8:00am – 5:00pm 8 hours
Week 13 May 18, 2022 8:00am – 5:00pm 8 hours
May 19, 2022 8:00am – 5:00pm 8 hours
May 20, 2022 8:00am – 5:00pm 8 hours
May 23, 2022 8:00am – 5:00pm 8 hours
Week 14 May 24, 2022 8:00am – 5:00pm 8 hours
May 25, 2022 8:00am – 5:00pm 8 hours

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 May 26, 2022 8:00am – 5:00pm 8 hours
May 27, 2022 8:00am – 5:00pm 8 hours
TOTAL 500 hours

The list below is the complete list of OJT Other Activities with corresponding credited hours.

Table 2: OJT Other Activities

OJT Other Activities Date Credited Hours

Pre-Deployment February 6 – March 5, 2022 100 hours
50 hours (Paper
Research Colloquium March 3, 2022
Presentation)
Career Exploration and Employer
February 16, 2022 6 hours
Information Session with Talent Basket
ADP Philippines Inc. – Acing Job Interviews February 18, 2022 3 hours
ORACLE PDO Information Session with
February 21, 2022 6 hours
T.I.P
Post-Deployment March 26 – June 8, 2022 50 hours
TOTAL 215 Hours
C. Name(s) of Personnel (supervisor, liaison officer, training officers/instructors, etc. (involved in the

training program with their respective designations

Table 3: Officium Inc. Personnel

Name Position
Maria Margarita B. Flores Chief Executive Officer
Frances Cella L. Dakis HR and Admin Head
Antonnette Tañon Administrative Assistant/ ZipHR Senior Customer Success Agent
Justin Velasco IT Administrator
Diana Ross Cruz Accountant
Angeleen Pantaleon Finance Manager
Reymark Diamante Accounting Associate
Mar James Taruc Accounting Associate 2
Charisa Sencil Accounting Associate
Segundina Mineza Services Staff
Rex Piloneo Support Staff

Table 4: ZipHR Team

Name Position
Carl Bautista ZipHR Director
Robert Lin ZipHR CEO
Robin Puno ZipHR Sales Manager
Veronica Naraja Senior Customer Success Agent

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 II. Brief Description of the Training Program

A. Objectives

The T.I.P. Students' On-the-Job Training (OJT)/ Internship Program is designed in fulfillment of the

school's mission to transform students into graduates with full competence in their fields of study. In line with

TIP's OJT / Practicum program objectives:

• To provide the students an opportunity to be exposed in an actual work setting and assimilate their

academic learning into practical applications.

• To develop and still among students the industry-desired values of positive work attitude, good

human relations, competency in technical skills that pertain to their field of study, and the openness

to keep on learning to reinvent themselves.

Student Outcomes:

1. Apply knowledge of business concepts and principles to solve issues and problems in a global and

strategic perspective.

2. Communicate business ideas and information effectively both in oral and written forms.

3. Use information and communication technology in generating business reports and making

decisions.

4. Apply principles of ethics and commit to professional ethics and responsibilities

5. Function effectively as an individual and as a member or leader in diverse teams and in-

multidisciplinary settings.

6. Conduct research through independent studies of relevant literature and appropriate use of business

theories and methodologies.

7. Recognize the need for and prepare to engage in lifelong learning.

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B. Schedule/Timetable

For the duration of the On-the-Job training, the trainee follows the schedule. The total number of hours per

week is 40 hours.

Table 5: OJT Weekly Schedule

DAY SCHEDULE
Monday 8:00am – 5:00pm
Tuesday 8:00am – 5:00pm
Wednesday 8:00am – 5:00pm
Thursday 8:00am – 5:00pm
Friday 8:00am – 5:00pm
Note: Flexible working hours and days
C. Areas of Training

• Product Feature and Application Knowledge Training. Customer success support should know the

product inside and out. All employees must have a deep working knowledge of the organization's

offerings. Employees need to know the details of the products and how they specifically fulfill different

customers' needs.

• Soft Skills Training. CS should be able to communicate with the customer because the client must

be satisfied at the end of the process. Having excellent customer service will make the clients remain

loyal to the brand. Employees who can communicate successfully with customers will increase

customer connections and promote brand loyalty.

• De-escalation strategy training. I learned basic conflict resolution skills and focused on what was

helpful to the client. Moreover, learning how to say "no" to the client without actually saying it still

provides value to the customer.

• CS Product Demonstration. It maintains a positive tone and attitude throughout the meeting. It is

remaining calm and professional, speaking slowly and clearly, and asking customers clear and direct

questions that help reps come to a practical solution efficiently present answers that will make sense

for each customer.

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 D. Reference Materials used during the training

Table 6: Reference Materials

Training Material(s) Description Link

It tackles the course information and specific
https://tip.instructure.com/cours
Course Syllabus goals for the course (objectives, course
es/27777/assignments/syllabus
outcomes, and student outcomes).
https://tip.instructure.com/cours
The general policies for the BAP 100 -
Course Policies es/27777/pages/course-
Internship program.
policies
The first section of OSDP Module 4, Developing https://drive.google.com/drive/f
OSDP 4.1 Career
the Winner's Mindset (Internship), with essay olders/1j_Hki77tqfhUsGxvsr2tE
Projection
quizzes and a webinar discussion. T2xnCb8W5qy?usp=sharing
The second section of OSDP Module 4, https://drive.google.com/drive/f
OSDP 4.2 Being a
Developing the Winner's Mindset (Internship), olders/1iAqLnDwjTEigAnq0Cg
Professional
with essay quizzes and a webinar discussion. ZsZ5IvyjJqteog?usp=sharing
https://drive.google.com/drive/f
The third section of OSDP Module 4, olders/16EgP6WxFWVFzu-
OSDP 4.3 Professional
Developing the Winner's Mindset (Internship), oRx-
Image Branding
with essay quizzes and a webinar discussion. rbUZmzsF1WZI_H?usp=sharin
g
It is immediate self-help through the
https://support.ziphr.co/hc/en-
ZipHR Knowledge Center comprehensive library of "how-to" articles and
us
videos.
https://harmonycloudsystemspt
eltd-prod-
SAP Litmos It is a learning management system with pre- 46020885.litmos.com.au/accou
build courses and an eLearning solution. nt/login?ReturnUrl=%2fhome%
2fdashboard
https://drive.google.com/drive/f
It is the quick user videos on how to navigate olders/1VBUDnXyTKpJm-
ZipHR User Videos
and learn the features of the zipHR app. OEopt4oGEjgDQ0_W_r6?usp=
sharing
A reliable help desk software where C.S. interns
Zendesk read the training materials on how to issue https://training.zendesk.com
tickets and do live chats and calls with clients.
It is reliable help desk software where C.S. https://www.atlassian.com/soft
agents can report bugs, contact for help, access ware/jira?bundle=jira-
Jira
the knowledge base, and request new changes software&edition=free
about ZipHR.
It is a product design platform where C.S.
UXPin agents can fully interact with the zipHR https://www.uxpin.com/
prototype.

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 III. Compiled Weekly/Daily Reports

Weekly Reports

• Week 1 Report February 21 to 25, 2022

• Week 2 Report February 28 to March 04, 2022

• Week 3 Report March 07 to 11, 2022

• Week 4 Report March 14 to 18, 2022

• Week 5 Report March 21 to 25, 2022

• Week 6 Report March 28 to April 01, 2022

• Week 7 Report April 04 to 08, 2022

• Week 8 Report April 11 to 13, 2022

• Week 9 Report April 18 to 22, 2022

• Week 10 Report April 25 to 29, 2022

• Week 11 Report May 02 to 06, 2022

• Week 12 Report May 09 to 13, 2022

• Week 13 Report May 16 to 20, 2022

• Week 14 Report May 23 to 27, 2022

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 IV. Personal Evaluation of the Training Program

Reflection paper by the trainee to include comments on the following areas:

1. Professional Learning and Development Achieved

• Timeliness. I learned how important it is to be on time, especially when responding to every client’s issue

and work tasks. Being prompt at work helps to finish tasks on time without the feeling of rush. Additionally,

we cannot undo what has been done, so time matters.

• Positive Attitude. I learned how to always remain patient, courteous, and solution focused. A positive

outlook helps me to become aware and have less stress.

• Friendliness. It is building a friendly relationship with co-workers that encourages patience and

cooperation. It helps me communicate my needs easily as my surroundings are pleasant.

• Organize. One of the exceptional values that I have learned is to organize everything. I am exposed to

the different responsibilities of being a daughter, student, and now an employee. I learned to prioritize

important things, balance time, and orderly/structure my files, communication, meetings, and training.

• Professionalism. Shows professionalism, especially in all correspondence, must always be professional

yet friendly.

• Curiosity. Being curious about my surroundings and what I am doing led me to seek more information

and gain knowledge. Being a newcomer to the company, I learned many things that are not available in

the schools and how to manage different scenarios in case of having problems or struggles on the client’s

side.

• Proactivity. Always think one step ahead to help identify potential issues that clients might encounter and

be proactive about helping address them.

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• Teamwork. I had the chance to be part of a dedicated and passionate team about their jobs. The group

exerts effort as one to achieve their goal and complete the task as the successful CS employee. They

always help each other where they work as a whole as a team.

2. Modern Techniques, Skills, and Tools Used/Learned

• Microsoft Office 365. It is the productivity apps with intelligent cloud services that transform how

teamwork.

o Microsoft Outlook. It is a secure email app that keeps you connected with your calendar, emails,

and files. It is a task organizer, a calendar reminder, and saves your contact.

o Microsoft Teams. It is an app where chats, video calls, meetings, files, tasks, and a calendar are

all available. It connects easily with people through group chats and works with teammates.

• Zendesk. It is a software-as-a-service solution for customer support, sales, and other customer

interactions. Zendesk is a tool to keep all customer information in one place. It serves as a communication

instrument where clients and agents interact.

• Monday.com. is a cloud-based platform that authorizes users to create their applications and work

management software. The company uses this platform to quickly connect with people to process the

systems thoroughly, allowing teams to flourish in all aspects of their job while fostering a transparent

company environment.

• Pandadoc. It is a document workflow automation platform that enables rapidly increasing teams to

produce, manage, and sign digital documents like proposals, quotations, and contracts.

• Slack. It is a new way of communicating with your people. It's more efficient, organized, and secure than

email. Slack divides conversations into channels, allowing everyone to share ideas, make decisions, and

progress work in one spot. It lets teams perform more efficiently and stay in sync no matter where they

are.

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3. Equipment, Machinery, Testing Apparatus, etc., Handheld

I frequently used mobile and computer equipment as I was exposed to software applications. They

provided me with a laptop and accounts to be able to access their product. Moreover, what I usually used

during internship training was the ziphr software application. All HR functions are there, so I log in there every

day. They also teach me how to use two monitors/ screens to view more prominent and present appropriately

to the client.

4. Experiences with the Company Personnel Involved in the Training

The senior CS officers helped me become aware of the responsibilities and work on the ziphr. They

always motivate me to become a better employee someday and hopefully work with them. Thus, they taught

me about technicalities and worked as a CS agent. The CEO instructs me about some techniques to achieve

in life, takes time to practice everything, boosts my confidence, and never lets me down. Also, she educated

me about getting a cutting list and being economical while maximizing the use of the materials.

5. Best Practices Used/Applied

During the internship training, the best practice that I got was being professional all the time, being

business-minded, and never wasting your time on the simple matter. The second is having an attitude of

being competitive with a positive outlook. Always be hungry for knowledge, curious, and confident to conquer

the world. Lastly, I learned that it is better to ask for help if we are unsure about something to avoid future

problems. Asking for help from seniors will lead me to the right path to success.

Most people say that what we learn in school will never be taught or applied at work. Well, not all, because

there are still lessons that I used and applied during the internship program that I learned from school. One

of those is learning the basic knowledge of all human resources subjects, from administrative, training and

development, compensation and benefits, and human capital. Having a background in these subjects makes

me stand out from all internship applicants, and with that, they wanted me to become part of their team.

Moreover, I had no difficulty taking any task from them with the basic knowledge.

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6. Discipline Related Solutions Integrated into the Company

The company has a team learning discipline, where leadership is shared and open communication.

As observed, they solicit opinions from employees to develop better solutions. They constantly seek my

opinion for them to understand my generation and formulate a strategy on how to pursue them. They also

trained me to be always honest about my ideas and feelings so they could give me what I needed. They

never spoon-fed or spoiled me with information in terms of other disciplines. They let me experience the

hardships to get learnings from mistakes. Moreover, they teach me the proper way of communicating with

others and the right way how to approach clients.

7. Strong Points

I believe my most unique strong point is that I am a dedicated, hardworking, and passionate person.

I'm willing to learn new skills and never afraid to try on different things. I never choose what to work on

because I believe that learning new skills is an advantage. When I love something, I try my best to keep

myself interested and excel in that area. I have leadership and management skills. I am good at managing

people and training them to become better.

8. Weak Points and Suggested Solutions

My weakness is that I cannot speak straight English in public, and sometimes I have trouble

pronouncing unfamiliar words. I also panicked and down when things did not go according to the original

plan. I am also a work conscious because I want my work to be done to my utmost performance to get my

desired outcome. Moreover, I'm now taking steps to communicate in the English language by watching

movies and reading novels. I am also learning to be happy and satisfied with my performance.

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 V. Success Stories

Name: ALAIKA G. OBSIOMA

Internship, on-site: OFFICIUM INC.

Program: Bachelor of Science in Business

Administration major in Human Resource Management

Expected Graduation Year: 2022

Briefly describe your internship, co-op, research, or service-learning opportunity, including

your day-to-day tasks, responsibilities, and assignments.

I take my internship training as a CS intern in Officium under the ziphr team, an HR solution that
helps businesses manage their people. I work with four CS senior officers, and they taught me how to
navigate the application independently. Every day I am assigned to shadow for tasks related to clients
and admin work, involved in client handling, actively using Zendesk and Jira, and perform a system
demo to assess my progress in learning ZipHR and its features. My internship experience was
excellent. It never gets me boring during the internship training because I encounter new tasks every
day. Moreover, the people at the company were very hands-on, understanding, and friendly, and I
never felt the pressure.

What have you enjoyed the most about your position or organization/company/internship
activity?

I loved how my selected firm prioritized career development throughout my training. Their hands-
on training in HR software solutions gave me a competitive edge in the HR profession. One of the
aspects of this program that appeals to me the most and excites me about the future is the emphasis
on professional progression. Moreover, I observed a four-person team during my internship training,
and we collaborated on a range of projects where each of us was accountable for one aspect of the
project. I like the concept of teamwork and seeing how all of our projects came together. I enjoyed the
teamwork component because I learned a lot about myself when working with others.

What have you gained from your experience that you could not have gained from another
opportunity?

I learned how to operate a modern HR software solution which I could not have gained from
another prospect. During my internship training, my company taught me how to utilize an HR software
solution. I find it interesting because most companies are now using modern technologies to optimize
their people and daily operation. As an aspiring Human Resource, I see it as a great advantage because
it will help reduce the burden and workload of an HR in doing administrative tasks. Moreover, this kind

15
of skill is an edge because not all people will have the chance to learn it firsthand and from expert
persons. I wanted to know more deeply about this thing because I believe that companies will
implement software solutions to handle their human capital better and optimize operations. I am so
lucky that my company did not hesitate to train me in this field. They provide materials, equipment, and
time to guide me. They also let me experience engaging with their clients, and I was grateful for the
opportunity.

What advice would you give to other students?

My guidance to other students is to be an enthusiast. This attitude exhibits that they are open to
learning new things, love being part of the team, and are keen to assist. Curiosity and enthusiasm
guarantee that they will get a lot out of work, which will lead to many opportunities. Moreover, the first
impression lasts, so always give the best shot in everything. Do not be selective in choosing work tasks.
Do not settle for less; always think this is the last chance.

What are your meaningful experiences during your internship?

One of my meaningful experiences during my internship was speaking with people in a

professional setting. My coworkers, especially my head mentor, always make me engage in their
meetings and discussions, and they let me share my ideas and listen to my opinions. They prepared
me to behave professionally and confidently and sound more mature and experienced in a business
setting. Next, my internship became more meaningful when they gave me newfound knowledge. They
sharpened my skills to become an efficient employee. Last, they always provide feedback so I can
improve my weakness. They appreciate everything I do and encourage me.

Please provide a short quote about what you liked most about your position/earning internship
credit/the internship placement process.

"Always make the most of it and take every opportunity to learn."

We cannot undo what happened in the past or predict what will happen tomorrow. So always
focus on the present, and do not hesitate to take the chance that would help change your future.

16
 VI. Recommendations

A. Potential of the Company as a Training Ground

Officium Inc. serves as a good training ground for human resource students like me and all outgoing

trainees. This organization exclusively offers excellent internship opportunities, allowing students to develop

as individuals and outstanding future professionals. The trainee was treated as one of the company's co-

workers. The organization provides students with numerous opportunities to learn more about themselves.

Such as what they can achieve even if they believe they have reached their limit. Students can expand their

knowledge and insights on anything related to human resources, administration, and a company's overall

operations by venturing beyond their comfort zone. They opened a new career for me to pursue once I

graduated as a human resource student. The organization can provide the trainee with valuable experience

and additional knowledge and skills on how to be a productive employee in the business world.

1. Availability and Appropriateness of Facilities, Equipment and Machinery

Officium Inc.'s availability and appropriateness of the facilities and equipment are all suitable

for the work of the student trainee. The company is equipped with appropriate facilities so that a

trainee has their own working space. They offer free equipment such as a laptop and headset. They

also provide additional knowledge and hands-on skills.

2. Company Personnel Cooperation

Based on what I have experienced within this company, I can say that it is worth it that I

invested my time and efforts to join here. The people at this company are very approachable, kind,

and thoughtful. They were very hands-on and understanding, especially since I am a newbie and my

first time working in the field. They show me their dedication to communicating and have me

participate in all their engagements. They taught me to become what kind of employee I am now. I

was very welcome in this company as they showed me their gratitude, optimism, greatness, and trust

in me.

17
B. Duration of Training

The duration of the training that I spent in the company was four hundred fifty (450) hours. In my

opinion, this hour of OJT work is enough to understand the responsibilities of an employee exposed to office

work. The accumulated hours throughout the OJT program are good practice to experience and have the

ideas and familiarization with how the business industry works. They provide me with a good foundation

related to my business program. They give me a visualization of being a successful businesswoman

someday.

C. Suggestions for the Improvement of the Training Program

My suggestion for the betterment of the training program is to maintain their incentives if the intern

finishes a particular project. Continue their compassion by providing travel allowances for interns far from the

training location. Keep their kindness in letting the interns borrow equipment. My other suggestion would be

to offer seminars related to their field, motivational meetings, and safety measures workshops in case of

emergency. The school training program is to plot OJT activities and steps where all requirements are listed

according to their priority. It is to avoid confusion, save much time, and focus more on submitting

requirements.

D. Advise to Future On-the-Job Trainees

My advice to the future On-the-Job Trainees is to be mentally and physically prepared because most

workplaces are toxic and can bring stress to you. Some companies have a great working environment but

are too far from your place; better to consider the location of your training. Second, organize all the

requirements and other legal documents compliances, especially in the school conditions. Always follow your

institution's policy to avoid future problems. Third, be patient with all of your co-workers, superiors, and

subordinates because it is one of the requirements in every department that you possibly will be your job.

Fourth, be dedicated to learning new things and gaining more experiences. Exhibit your passion and interest

18
in your career to them so that they see you as an efficient employee. Show respect and professionalism all

the time. Lastly, monitor the safety of everyone, including yourself.

19
 Appendices
A. Pre-Deployment Documents

Resume

20
21
Request Letter

22
Company Request for OJT

23
Endorsement Letter
TECHNOLOGICAL
INSTITUTE OF THE
PHILIPPINES

February 12, 2022

MS. FRANCES CELLA L. DAKIS

HR/Admin Head
Administrative
OFFICIUM INC.
Penthouse, Marajo Tower, 26th St. cor. 4 th Ave., BGC, 1634,
Taguig City, Metro Manila, Philippines

Dear Ms. Dakis:

This is to introduce MS. ALAIKA G. OBSIOMA, a 4th year Business Administration major in Human
Resource Management student at the Technological Institute of the Philippines (T.I.P.), who intends to
undergo On-the-Job Training (OJT) in your company. The student needs to complete the on-the-job training
as part of the B.S. Business Administration program. The OJT aims to provide the students with opportunities
to be exposed in an actual work setting. Students are also expected to develop the right work attitude, skills,
and competencies in the field of business.

In light of the COVID-19 pandemic, the institution's priority is the health and safety of our students while
helping them in the completion of the course requirements. Therefore, the institution highly directs that all
On-the-Job Training activities must be work from home.

Thank you for the favorable action and we look fo rward to a fruitful partnership.

Truly yours,

DR. JOEMY C. LOPEZ

OJT Faculty-in-Charge

Noted by:

DR. JOEMY C. LOPEZ DR. ANGELES A. DE GUZMAN

Program Chair, Business Administration Dean, College of Business Education

COLLEGE OF BUSINESS EDUCATION – INTERNSHIP COMMITTEE ● Tel.: (+632) 911-0964 loc. 309 E-mail Address: joemy.lopez@tip.edu.ph
T.I.P. Quezon City 938 Aurora Blvd. Cubao, Quezon City ● Tel.: (+632) 911-0964 / (+632) 911-7199 Web: www.tip.edu.ph

24
Letter of Agreement

Letter of Agreement

This Letter of Agreement (LOA) is for an academe-industry linkage partnership between

Officium Inc. with office address at Penthouse, Marajo Tower, 26th St. cor. 4th Ave.,
BGC, 1634, Taguig City, Metro Manila, Philippines, as COMPANY and Technological
Institute of the Philippines, with office addresses at 938 Aurora Blvd., Cubao, Quezon City
and 1338 Arlegui Street, Quiapo, Manila, P. Casal, Quiapo Manila, Metro Manila as
SCHOOL.

The purpose of this agreement is to clearly define the roles and responsibilities of each
party as the academe-industry linkage program is implemented. A program that creates
future/potential employment for T.I.P. graduates, on the job training for T.I.P. students,
and other collaborative endeavors between the company and the school.

During the course of the Academe-Industry Linkage program:

A. SCHOOL agrees to:

a. Provide assistance in identifying competitive and compatible graduates for
potential employment.
b. Provide services such as personalized recruitment assistance from the
T.I.P. career center, VIP treatment in on-campus job fairs and an
opportunity to conduct on-campus testing and recruitment activities.
c. Recognize the company as one of T.I.P.’s business linkage partners.
d. Provide accommodation for in campus company employment examinations
both psychological and quantitative.
e. Include the company in the CSR and PR efforts of T.I.P. in helping promote
employment and empowering the youth.
f. Provide engineering and science based business research to help provide
solution to business challenges that the company may share to the
academe.
g. Advise the student-trainees to abide by the Company’s policies and
OJT/Practicum Rules and Regulations and any violation thereof during the
training may be a ground for withdrawal of the student-trainee from the OJT
Program
h. Voluntarily withdraw a student-trainee who fails to observe or violates the
COMPANY’s policies and/or OJT Practicum Rules and Regulations.

B. COMPANY agrees to:

a. Provide formal on-the-job training (OJT) to selected T.I.P. students. The
Company will also strive to run a professional training program. The

Page 1 of 2

25
 Company is requested but is not obligated to give OJT students a stipend
to cover for transportation and meal expenses.
b. Give the opportunity to T.I.P. graduates on parity with other big universities
in terms of potential job opening.
c. Support through student scholarship, or any possible incentive from the
company, from the successful business challenges that are solved.

The Company shall not be liable for any accident or injury that the student-trainee may
suffer during the course of the OJT, provided, however, that the said accident or injury
did not arise by reason of the fault or negligence of the COMPANY and/or any of its
employees, officers and directors. The SCHOOL and the student-trainee shall renounce
and waive any claim against the COMPANY for any loss or injury that the student-trainee
may suffer, and which arises from the fault or negligence of the student-trainee in
performing of his/her duties and functions during the OJT.

This agreement shall take effect immediately upon signing and shall continue to be in
force and effect until such time that any one of the parties withdraws from this Agreement
upon 30 days prior notice to the other.

OFFICIUM INC. TECHNOLOGICAL INSTITUTE

OF THE PHILIPPINES

BY: BY:

MS. ANTONNETTE S. TAÑON DR. CYNTHIA C. LLANES

Administrative Assistant VP Academic Affairs, T.I.P. Quezon City

MS. FRANCES CELLA L. DAKIS DR. ROSALINDA P. VALDEPEÑAS

HR and Administrative Head VP Academic Affairs, T.I.P. Manila

WITNESSES:

MS. MARIA MARGARITA B. FLORES DR. FRANK D. ALEJANDRINO

President AVP Student Affairs and Services
Page 2 of 2

26
Student’s Parent Guardian Waiver

27
Liability Agreement Waiver

28
29
Certification of Acceptance for OJT
TIP-CC-027 Revision Status/Date: 1/2017NOV 07

PRIVACY CONSENT
I understand and agree that by filling out this form I am allowing the Technological
Institute of the Philippines to collect, process, use, share, and disclose my personal
information for OJT/internship and also to store it as long as necessary for the
fulfilment of the stated purpose and in accordance with applicable laws, including the
Data Privacy Act of 2012 and its Implementing Rules and Regulations, and the T.I.P.
Privacy Policy. The purpose and extent of collection, use, sharing, disclosure, and
storage of my personal information was explained to me.

CERTIFICATION OF ACCEPTANCE FOR ON-THE-JOB TRAINING

ALAIKA GARNODO OBSIOMA
This is to certify that ____________________________________________________________________ has been
(Name of Student)

OFFICIUM INC.
accepted in our company ________________________________________________________________________
(Name of Company)

26thSt. Penthouse, Marajo Tower, BGC, Taguig, 1634, Metro Manila

with address at ________________________________________________________________________________
(Company Address)

February 21, 2022

for On-the-Job Training / Practicum starting _________________________________________________________

Administrative Department
to be assigned in the ___________________________________________________________ Section/Department

18 th
Signed this _________________________ FEBRUARY
day of _______________________________.

MS. FRANCES CELLA L. DAKIS

_______________________________________________ HR/ Admin Head
____________________ February 18, 2022
_________________
Signature Over Printed Name of Company Representative Designation Date

TIP-CC-027 Revision Status/Date: 1/2017 NOV 07

PRIVACY CONSENT
I understand and agree that by filling out this form I am allowing the Technological
Institute of the Philippines to collect, process, use, share, and disclose my personal
information for OJT/internship and also to store it as long as necessary for the
fulfilment of the stated purpose and in accordance with applicable laws, including the
Data Privacy Act of 2012 and its Implementing Rules and Regulations, and the T.I.P.
Privacy Policy. The purpose and extent of collection, use, sharing, disclosure, and
storage of my personal information was explained to me.

CERTIFICATION OF ACCEPTANCE FOR ON-THE-JOB TRAINING

ALAIKA GARNODO OBSIOMA

This is to certify that ____________________________________________________________________ has been
(Name of Student)

OFFICIUM INC.
accepted in our company ________________________________________________________________________
(Name of Company)

26thPenthouse, Marajo Tower, BGC, Taguig, 1634, Metro Manila

with address at ________________________________________________________________________________
(Company Address)

February 21, 2022

for On-the-Job Training / Practicum starting _________________________________________________________

Administrative Department
to be assigned in the ___________________________________________________________ Section/Department

18 th
Signed this _________________________ FEBRUARY
day of _______________________________.

MS. FRANCES CELLA L. DAKIS

_______________________________________________ HR/ Admin Head
____________________ February 18, 2022
_________________
Signature Over Printed Name of Company Representative Designation Date

30
OJT Schedule Form
TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES
QUEZON CITY

ON-THE-JOB TRAINING/PRACTICUM SCHEDULE FORM

ALAIKA GARNODO OBSIOMA

Name of Student: _______________________________________________________________

BAP 100 – Internship / BAHRM41S2

Course Code/Section: ____________________ ___________ Starting Date: _______________
February 21, 2022

OFFICIUM INC.
Name of Company: _____________________________________________________________

Penthouse, Marajo Tower, 26th St. cor. 4th Ave., BGC, 1634, Taguig City
Company Address: _____________________________________________________________

TIME ALLOTED FOR OJT

DAY TIME REMARKS
Monday 8:00-5:00 1 HR BREAK
Tuesday 8:00-5:00 1 HR BREAK
Wednesday 8:00-5:00 1 HR BREAK
Thursday 8:00-5:00 1 HR BREAK
Friday 8:00-5:00 1 HR BREAK
Saturday
Sunday
Total Number of Hours Per Week 40

MS. FRANCES CELLA L. DAKIS

_________________________________________________ _____________________
Signature Over Printed Name of Company Representative Student’s Signature

______________________________________________________________________________

TECHNOLOGICAL INSTITUTE OF THE PHILIPPINES

QUEZON CITY

ON-THE-JOB TRAINING/PRACTICUM SCHEDULE FORM

ALAIKA GARNODO OBSIOMA

Name of Student: _______________________________________________________________

BAP 100 – Internship / BAHRM41S2 Starting Date: _______________

Course Code/Section: _______________________________ February 21, 2022

OFFICIUM INC.
Name of Company: _____________________________________________________________

Penthouse, Marajo Tower, 26th St. cor. 4th Ave., BGC, 1634, Taguig City
Company Address: _____________________________________________________________

TIME ALLOTED FOR OJT

DAY TIME REMARKS
Monday 8:00-5:00 1 HR BREAK
Tuesday 8:00-5:00 1 HR BREAK
Wednesday 8:00-5:00 1 HR BREAK
Thursday 8:00-5:00 1 HR BREAK
Friday 8:00-5:00 1 HR BREAK
Saturday
Sunday
Total Number of Hours Per Week 40

MS. FRANCES CELLA L. DAKIS

_________________________________________________ _____________________
Signature Over Printed Name of Company Representative Student’s Signature

31
Certificate of Completion

32
Supervisor Student Performance Rating

33
Daily Time Report/ Timesheet

• February – March Timesheet

34
• April Timesheet

• May Timesheet

35
B. OSDP Activities and Career Center Seminars

Certificate of Practice Job Interview

Certificate of Talent Basket

36
Acing Job Interview - Attendance

ORACLE Philippines Corporation – Attendance

37
Certificate of Student Development Program

Certificate on Data Analytics: What You Must Know

38
Lecture on the Antibiotics in the Environment: The Good, The Bad, and the Ugly - Attendance

Research Colloquium

39
40