Republic of the Philippines

Province of Cavite
CITY OF BACOOR

PUBLIC EMPLOYMENT SERVICE OFFICE

MANUAL of
PROCEDURES
 THE PUBLIC EMPLOYMENT SERVICE OFFICE (PESO)
The Public Employment Service Office or PESO is a non-fee charging multi-employment service facility or entity established or accredited pursuant to
Republic Act No. 8750 otherwise known as the PESO ACT of 1999 and it is linked to the regional offices of the Department of Labor and Employment
(DOLE) for coordination and technical supervision and to the DOLE central office, to constitute the national employment service network.
Mission
To provide, promote and facilitate employment services to job seekers, employers and stakeholders
through capacity development and linkage with government and non-government entities.
Vision
An effective, efficient institutionalized multi-employment service facility equipped with God-fearing,
dynamic leaders and empowered committed to serve with competence and integrity.
Objectives of PESO
According to RA No. 8759, the General objectives of the PES are as follows: To ensure the prompt, timely and efficient delivery of employment
service and provision of information on the other DOLE programs

Specific objectives are as follows:

1. Provide a venue where people would explore simultaneously various employment options and actually assistance they prefer ;
2. Serve as referral and information center for the various services and programs of DOLE and other government agencies present in the area;
3. Provide clients with adequate information on employment and labor market situation in the area; and
4. Network with other PESOS within the region on employment for job exchange programs.

Core Functions of PESO:

1. Provision of Labor Market Information
Labor market information constitutes any information that affects the movement of labor supply and demand.
2. Referral and Placement
Referral is the process of directing pre-screened jobseekers to employers with vacancies matching their qualifications, while placement is the result of
a successful referral.
3. Employment Guidance and Counseling
Employment guidance and counseling is a process of assisting people intellectually and psychologically to make decisions about their career and
act to realize it.
Principles of PESO Activities:
• Freedom of Occupational Choice for Jobseekers. No jobseekers should be forced to choose and apply to any vacancies against their will.
• Freedom of Employing Jobseekers for Employers. No employers should be forced to employ and jobseekers against their will.
• Appropriate Matching between Aptitude of Jobseekers and Necessary Qualification for Vacancies. In order to achieve appropriate matching PESO
should have sufficient job vacancies from both qualitative and quantitative point of view.
• Equality of Treatment for Clients by PESO Staff. There must be no discrimination, among jobseekers because of his gender, religion and other traits
which are not related with the qualifications of the vacancies. There must be equal treatment towards PESO Clients.
• Neutral Position between Workers and Employers. No referral should be issued when dispute happens between labor unions and employers.
• Opening/Informing Labor Conditions to Jobseekers. For appropriate matching and avoiding problems caused by misunderstanding after matching.
• Protection of Clients’ Privacy. It is strictly prohibited for PESO Officers to open any information which can be collected during the process of
guidance and consultancy against the customer’s will.

PESO Clients:
1. Jobseekers
2. Employers
3. Students
4. Out of School Youth
5. Migratory Workers
6. Persons with Disabilities
7. Returning Overseas Filipino Workers
8. Displaced Workers
9. Planners
10. Labor Market Information Users
11. NGOs / Foundations
12. Other persons/organizations engaged in Employment Promotion Program

How to Avail PESO Services:

1. For Jobseekers, report personally to PESO for registration and employment interview.
2. For Employers, inform PESO of the vacancies for job matching.
3. For Researchers/Planners and LMI Users, inquire personally and secure available materials at PESO
 PROGRAMS and SERVICES OF PESO AND ITS DOCUMENTARY REQUIREMENTS
PROGRAM / TARGET CLIENTS/
PURPOSE REQUIREMENTS PROCEDURES
SERVICE PARTICIPANTS
JOB FAIR An employment strategy I. Jobseekers who are: I. Jobseekers I. Jobseekers
to fast-track the meeting a. Unemployed a. Biodata
of jobseekers and the b. Skilled and unskilled workers b. Picture 2x2 1. For new Jobseekers, go to the
employers in one venue c. Newly graduates c. Certificate of registration area and fill up the
wherein jobseekers can d. Graduates Employment necessary information on the CNMRS
select vacancies suited e. Displaced Workers d. Diploma/Transcript of form.
for their qualifications f. Employees seeking Records 2. After filling up the CNMRS completely,
and employers could advancement e. Authenticated Birth jobseekers may proceed to the Job
interview and hire on Certificate Section Area.
the spot qualified 3. Choose the position that best fits your
workers. II. Employers and Agencies II. Employers and Agencies qualification and take note of the
Any companies, licensed private For private recruitment company’s name.
recruitment agencies, licensed agencies must have a valid 4. Listen carefully to the instructions of
overseas employment agencies PRPA License/Authority the Interviewer.
and contractors/subcontractors from DOLE. 5. For pre-selected Jobseekers for
who will be joining the job fair overseas employment, follow-up your
for purposes of recruitment For overseas employment application at the PESO in your areas
agencies must have a valid or wait for telegram/notice from the
POEA License, Provincial recruitment agency.
Recruitment Authority and 6. For those seeking training assistance,
available job orders. please proceed to TESDA booth and
other invited agencies offering skills
For training.
contractors/subcontractors
must be registered with II. Employers and agencies
the DOLE All requesting party shall file a request for
the conduct of job fair, in writing, with the
PESO-Bacoor at least ten (10) working days
before the scheduled date of the Job Fair
enclosing the list of employers and
agencies,
Empolyers/Agencies shall furnish PESO-
Bacoor a job placement report or
deployment report 120 days after the
conduct of Job Fair.
LOCAL An all year round activity I. Jobseekers who are: I. Jobseekers I. Jobseekers
ORECRUITMENT done at the PESO- a. Unemployed
ACTIVITY Bacoor office wherein b. Skilled and unskilled 2 Biodata Fill up NMRS form and submit 2 Biodata
local employment workers
opportunities are c. Newly graduates II. Employer II. Employer
brought closer to d. Graduates
jobseekers which e. Displaced Workers Send Letter of Intent to Interview applicants
minimizes them the f. Employees seeking conduct recruitment at
costs of transportation advancement PESO-Bacoor
to areas where the
companies are located.
SPECIAL The Special Program for Jobseekers Jobseekers I. Jobseekers
PROGRAM FOR Employment of Students/Out of School Youths a. Duly filled Registration a. Students who have complied with the
EMPLOYMENT OF Students is mandated - 15 to 25 years old form 01 (3 copies) with ID documentary requirements and are
STUDENTS under Republic Act No. - enrolled during the present pictures attached and found to be eligible to join the program
9547 otherwise known school year/team during the attested by the school shall be referred by the PESO to the
as "An Act To Help Poor school year/term immediately principal or registrar. employers who signified their intention
But Deserving Students preceeding the summer vacation, b. Any of the following to to participate in the program.
Pursue Their Education or a out of school youth who attest his/her age: b. Students who will be accepted by these
By Encouraging Their intends to continue his/her - birth/baptismal employers are deemed placed and are
Employment During education. certificate officially enrolled in the program.
Summer and/or - parent’s net income after tax - form 138 where age is c. An employment contract signed by the
Christmas Vacations, does not exceed P36,000 per specified employer and the student and attested
Through Incentives annum - joint affidavit of two by the representative of DOLE shall be
Granted to Employers, - obtained a passing school disinterested parties re submitted to the DOLE Regional office
Allowing Them to Pay grade. age of students within one week after the start of
Only Sixty Per Centum c. Any of the following to employment of the student.
of Their Salaries or attest the students rating:
Wages and The Forty - form 138 II. Employers
Per Centum Through - certification by School Employers may signify their intention to hire
Education Vouchers To Registrar that the students by signing a Pledge of Commitment
Be Paid By the students has a passing and submitting it to the nearest PESO/DOLE
Government, school grade during the Regional Offices.
Prohibiting and previous semester/school
Penalizing The Filing of year
Fraudulent and - certified true copy of the
Fictitious Claims, and student’s class card where
his/her passing could be
determined.
 d. Latest income Tax Return
of the parent/or a
certification from the
employer/union president
that the parent of the
Jobseeker is to be
displaced or have been
displaced

II.Employers
Signed Pledge of Commitment
TULONG ALALAY Assisted the persons Jobseekers Jobseekers I. Jobseekers
SA TAONG MAY with disabilities by Persons with Disabilities (PWD’s) All PWD who are
KAPANSANAN providing them access employable most fill-up the Fill up NMRS form and submit 2 Biodata
(TULAY) to training and necessary information on
employment the CNMRS form.
opportunities both in
the formal and informal
sector.
LIVELIHOOD The Negosyo sa Kariton
ASSISTANCE (Nego-Kart) project is
PROGRAM one of the DOLE’s
priority projects which is
implemented in
partnership with PESO-
Bacoor intended to
provide decent livelihood
mainly for the benefit of
marginal workers in the
country’s informal
sector, specifically the
ambulant vendors in the
City of Bacoor whose
income level would at
least be at par with that
of minimum wage
earners.
CAREER This career talk provides Graduating High School Students PESO Letter to school citing its
INFORMATION updated key labor market intent to conduct the activity.
GUIDANCE (CIG) information including
current in-demand jobs
so as to encourage high
school graduating
students to carefully plan
their future career.

PRE- The seminar targets Graduating College Students PESO Letter to school citing its
EMPLOYMENT graduating college intent to conduct the activity.
ORIENTATION students to prepare them
SEMINAR (PEOS) to local and overseas
employment processes. It
also covers modules on
recruitment models in
destination countries,
measures to avoid illegal
recruitment, among
others.
EMPLOYABILITY Residents in the I. Jobseekers who are:
SKILLS MAPPING barangay interested to a. Unemployed
ACTIVITY work were interviewed, b. Skilled and unskilled workers
assessed and referred to c. Newly graduates
partner-accredited d. Graduates
companies of PESO- e. Displaced Workers
Bacoor. f. Employees seeking
It is also a chance to advancement
identify the professional
resources and to
develop a cluster of
knowledge, attitudes
and skills within the
barangay to come up
with an effective career
plan for the people of
Bacoor.
WORKERS HIRING This program is in Jobseekers: Jobseekers:
FOR pursuance of Republic Unemployed Jobseekers who Jobseekers should bring
INFRASTRUCTURE Act No. 6685 which are a bona fide and actual their voters ID or any
PROJECT (WHIP) requires construction residents of Bacoor where reliable document of
companies, including the construction project are identification or submit a
Department of Public located certification from barangay
Works and Highways captain or any member of
and contractor for the barangay council in the
government-funded absence of the barangay
infrastructure projects, captain to prove that they
to hire thirty percent are bona fide and actual
(30%) of skilled and fifty residents of the locality
percent (50%) of where the project will be
unskilled labor undertaken.
requirements from the
areas where the project
is constructed/located.
PUBLIC EMPLOYMENT SERVICE OFFICE (PESO)
Table of Organization

PESO Manager
MA. MARGARET VICTORIA DC JIMENEZ
(Administrative Aide IV)

PESO Assistant
JOSEFINA G. DAYRIT
(Clerk)

JULIET D .MACARAYO ROXANN A. SAN PEDRO

Receiving Head Encoder
Clerk

CHERYL A.GASPAR
KIM CEDRIC Z. FLORES
Encoder Receiving Assistant

MELODY INTILA
ROSEMARIE L. SAMALA
ANA LIZA C. BILON
OFW Coordinators
Duties and Responsibilities

The PESO MANAGER (Ms. MA. VICTORIA MARGARET DC JIMENEZ), responsible for:

• Attends meetings when called by the Local Chief Executive, DOLE and other agencies.
• Participates in meetings/trainings/activities conducted by DOLE, the LGU and other private institutions with related program on employment
• Performs employment facilitation process such as the conduct of preliminary interview, job matching, referral and follow-up with employer.
• Deals with any problems and resolve them whether internal or external matters relating to the operation (i.e. operational or staff management).
• Encourage employers to submit to the PESO on a regular basis a list of job vacancies in their respective establishments in order to facilitate the
exchange of labor market information between job seekers and employers by providing employment information services to job seekers.
• Organize job fairs and other DOLE programs in the local level and recruitment assistance to employers.

The LABOR AND EMPLOYMENT OFFICER (JOSEFINA G. DAYRIT)), responsible for:

• Ensures that safe and friendly working practices are adopted by co-staff within the unit at all times.
• Develops action plans, budget proposals and do all reports and correspondences needed in the implementation of programs and services.
• Maintain a systematic process flow to ensure the effective and efficient running of the office and to avoid complaints from the clients.
• If required to do so in “emergency situations” (i.e. situations where extreme staff shortages arise) undertake duties assigned to co-staff to cover his/her
absences and avoid delay of transaction.
• Ensure, by regular checking, that the quality of the service is consistent to the desired standard.
• Deals with any problems and resolve them whether internal or external matters relating to the operation (i.e. operational or staff management).
• Assists applicants in answering questions and help walk-in applicants about labor market information and application procedures.
• Encourage employers to submit to the PESO on a regular basis a list of job vacancies in their respective establishments in order to facilitate the exchange
of labor market information between job seekers and employers by providing employment information services to job seekers.
• Organize job fairs and other DOLE programs in the local level and recruitment assistance to employers.
• Do other tasks that may be assigned by the PESO Head.

The PESO RECEIVING CLERK (JULIET D. MACARAYO), responsible for:

• Responsible for the applicant’s registration;

• Receives walk-in applicants and help them fill up necessary forms;
• Assists applicants in answering questions and help walk-in applicants about labor market information and application procedures;
• Ensures department is maintained in a clean and tidy state at all times.
• Do other tasks that may be assigned by the PESO Head.
The PESO RECEIVING ASSISTANT (CHERYL A. GASPAR):

• Assist in applicant’s registration;

• Assist in logistics requirement of PESO programs;
• Assists applicants in answering questions and help walk-in applicants about labor market information and application procedures;
• Do other tasks that may be assigned by the PESO Head.

The PESO CLECK/HEAD ENCODER (ROXANN A. SAN PEDRO), responsible for:

• Assists walk- in PWD applicants and Interview by the sign language.
• Encodes applicants data to PhilJob.net;
• Responsible on completing all the forms and other documents needed by the office during its activities such as Job Fairs, etc.;
• Summarize daily applicants, at the end of the day for quick and easy monitoring and facilitation of PESO monthly report;
• Responsible and run errands in photocopying and transmittal of documents to other LGU offices;
• Prepares PESO Monthly Report for submission to DOLE Provincial Office;
• Monitors monthly company job vacancies as well as, applicant referrals;
• Other related job that may be assigned and deemed necessary.

The PESO CLECK/ASST. ENCODER (KIM CEDRIC Z. FLORES), responsible for:

• Encodes applicants data to PhilJob.net and NMRS System;
• Responsible and run errands in the submission/serving of reports and documents to DOLE and in various companies and agencies;
• Answers e-mail messages and monitors the veracity of the submitted documents of the companies;
• Assists applicants in answering questions and help walk-in applicants about labor market information and application procedures;
• Other related job that may be assigned and deemed necessary.

The PESO/OFW HELP DESK COORDINATORS (MELODY INTILA, ROSEMARIE SAMALA AND ANA LIZA C. BILON)), responsible for:
• Works closely with the barangay to ensure close working relationship between PESO/OFW Help Desk and Barangay;
• Assists returning OFW and their families inquiries about OWWA support
• Perform other related duties
 PROCESS FLOW

Service: JOB REFERRAL

ACTIONS TO BE TAKEN TIME TO
STEP PERSON RESPONSIBLE FEES FORMS USE
Applicant/Client Frontline Service COMPLETE
Present resume, log in to Accept resume, request
Applicant’s
Applicant’s Registration applicant to log in at 5
Registration
1 Book and fill-up NMRS Applicant’s Registration JULIET C MACARAYO Minutes None
form Book and Fill-up NMRS CHERYL A. GASPAR
NMRS
form
Submit self for interview Conduct preliminary
interview, provide
occupational counseling MA. VICTORIA DC
2 and career motivation JIMENEZ
and find possible job
placement that best JOSEFINA G. DAYRIT 15 None Referral Slip
suits the applicant minutes
Call company and ROXANN A. SAN PEDRO
3 secure appointment for (for PWD applicants)
applicant’s interview
Prepare referral and JULIET D. MACARAYO
4 send applicant to
company
5 Encode applicant’s ROXANN A. SAN PEDRO 3 None
NMRS to Phil-Job.net KIM CEDRIC FLORES minutes
 JOB REFERRAL and PLACEMENT Flow Chart

Step 1. Step 2, Step 3. Step 4.

REGISTRATION INTERVIEW JOB COUNSELLING JOB MATCHING
PESO Staff assist applicants in PESO Staff conducts interview Provide occupational guidance Find possible job placement that
filling up NMRS form based on the applicant’s filled up to applicants with motivation best suits the qualification of the
NMRS form and resume applicants
PESO Staff concerned:
PESO Staff concerned:
JULIETA MACARAYO PESO Staff concerned:
MA. VICTORIA DC JIMENEZ PESO Staff concerned:
ROXANN SAN PEDRO MA. VICTORIA DC JIMENEZ
JOSEFINA G. DAYRIT MA. VICTORIA DC JIMENEZ
JOSEFINA G. DAYRIT
5 minutes JOSEFINA G. DAYRIT
ROXANN SAN PEDRO for PWD
applicants 5 minutes
2 minutes
3 minutes

Step 6.
SEND APPLICANT TO POSSIBLE Step 7.
Step 5.
EMPLOYER FOLLOW-UP EMPLOYMENT STATUS of
SECURE APPOINTMENT to POSSIBLE
EMPLOYER and PREPARE REFERRAL SLIP APPLICANT
Inform company on the possible qualified CHERYL A. GASPAR
applicant and secure possible date and time for Step 6.1.
interview and examination ENCODE NMRS to PhilJob.Net
Encode applicant’s data to If Successful
PESO Staff concerned: PhilJob.Net based on the filled-up CALL and INFORM
MA. VICTORIA DC JIMENEZ NMRS APPLICANT
JOSEFINA G. DAYRIT JULIE D. MACARAYO
PESO Staff concerned:
5 minutes Not Successful
ROXANN SAN PEDRO
Repeat Step 4 - 7
3 minutes
Mydoc.2015PESO/ManualofOperations/PiaGMalabanan